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Ingram Park Chrysler Jeep Dodge

Ingram Park Chrysler Jeep Dodge

★★★★★(525)read reviews
7000 N W Loop 410, San Antonio, TX 78238
(210) 807-3237 Ask About Our Service Specials!

Service Hours

Mon: 07:00 am - 07:00 pmTues: 07:00 am - 07:00 pmWed: 07:00 am - 07:00 pmThur: 07:00 am - 07:00 pmFri: 07:00 am - 07:00 pmSat: 07:00 am - 04:00 pmSun: Closed

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Ingram Park Chrysler Jeep Dodge

Ingram Park Chrysler Jeep Dodge is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • We Do State Inspections
  • Certified Technicians
  • Free Estimates

Call (210) 807-3237 today to schedule your next appointment.

Our technicians at Ingram Park Chrysler Jeep Dodge are ready to help you!
Business Link Logo

Ingram Park Chrysler Jeep Dodge is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Membership is free, with no dues or fees, and benefits include:
  • Next Available Bay Service: Members are always first in line for maintenance and repair work
  • Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
  • Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
  • Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Call Ingram Park Chrysler Jeep Dodge today at (210) 807-3237 to learn more

Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ Danyale Bennett
    Josue was super helpful! I was here and he walked me through the process and made sure I left in a vehicle. I have never felt so welcomed and valued not only as a customer but a person! I’m so thankful for my experience here and I would definitely recommend him as your salesperson 100%!!! | Read Full Review
    5/31/2025 12:00:00 AM | Google
  • ★★★★★ POOL HEAVEN
    More bait and switch. A Jeep was advertised for 45k. It showed the three discounts when totaled dropped the price from 64k to 45k. I tell them when I arrive I am there for the 45K sale price. 3hrs later a they come out with a 70K total price. Very deceptive advertising. Don't waste your time. | Read Full Review
    5/31/2025 12:00:00 AM | Google
  • ★★★★★ TJ
    Harley was super patient as I was making my decisions and answered all of my questions. I’m beyond pleased with my purchase and would recommend Harley and this Dealership for anyone’s next vehicle purchase! | Read Full Review
    5/30/2025 12:00:00 AM | Google
  • ★★★★★ Felipe D. Garza
    Great Customer Service. Mr. Paul Carter was injured and still managed to help answer my questions. I had my daughters Dodge Durango Diagnosed and it ended up being the Fuel Pump not sending fuel to the Intake, causing the Start Button to fail. I decided to buy the parts from the Parts Department and Carlos was of much help and steppe | Read Full Review
    5/30/2025 12:00:00 AM | DealerRater
  • ★★★★★ ndwtxtech
    They lied to my 83 year old father, promised things they could not deliver. Added charges after I left, and had the audacity to allow some of their thug sales people to flip me off as I was leaving. | Read Full Review
    5/30/2025 12:00:00 AM | Cars.com
  • ★★★★★ William Hayes
    Average, at best! Employees seem to have no motivation. You walk in and usually there's no one to help you. In spite of being a repete customer, it's like starting from scratch. | Read Full Review
    5/30/2025 12:00:00 AM | Cars.com
  • ★★★★★ Samantha Summers
    While our salesman Alius was great, he was the only thing about this entire experience that was a bright spot. Their online prices are not just inflated but blatant lies. Their online prices showed 38k and the vehicle was 72k when we got there due to "aftermarket upgrades." I asked for the keys to my trade in at least 5 times. This t | Read Full Review
    5/30/2025 12:00:00 AM | Google
  • ★★★★★ Keisha Perez
    This dealership is AMAZING overall. The process of buying my car was quick and easy and everyone was so friendly | Read Full Review
    5/29/2025 12:00:00 AM | Google
  • ★★★★★ lajesus blake
    Jorge made our car buying process so smooth!! I was very impressed with his knowledge and commitment while we feated this task. Thanks so much for you kindness and care. We will definitely be customers again in the near future. | Read Full Review
    5/29/2025 12:00:00 AM | Google
  • ★★★★★ Dawson Greene
    | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Mary Williams
    The sales person, Austin Herbsleb is caring, helpful and great to work with. Answered all questions with a kind heart. Worked to get the best deal possible. ?? | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Craigdelgado01
    They sold me a truck with a broken headlight mount. Pretty shady to get a sale….. | Read Full Review
    5/28/2025 12:00:00 AM | DealerRater
  • ★★★★★ Zahraa A
    Good dealership love it , they were fast | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Jason Beverly
    Salesman Christian P was awesome and would highly recommend to anyone! | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Cubah Link
    Christian in Sales is the GOAT! Answered all my questions, made the process smooth, and kept it real the whole way. If you want top-tier service, hit up my guy! | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Eduardo Soliz
    Stay away from this place, these guys easily provided the worst experience I have ever had at a body shop: I took my Nissan Rouge here after a hailstorm did some pretty extensive damage (roof, hood, front windshield cracked, rear windshield shattered). Communication was awful, someone told the insurance company my vehicle was going t | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Angela gonsol
    Had a very good experience at IPAC. My salesman Edward was very helpful and got me into the brand new vehicle I wanted. I will definitely come back here again and refer family and friends. | Read Full Review
    5/24/2025 12:00:00 AM | Google
  • ★★★★★ N Ram
    Just 1000% kuddos to Josue Ithier. He was the outmost helpful and courteous car sales representative. Despite of the dang 100+ degree TEXAS weather. | Read Full Review
    5/24/2025 12:00:00 AM | Google
  • ★★★★★ shimica barker
    Josue Ithier was very helpful and patients. He helped me the right car that fits me despite of the heat. | Read Full Review
    5/24/2025 12:00:00 AM | Google
  • ★★★★★ James Lopez
    This is scammer will not recommend i have a code an mashing a number an $2,500. An said winning number gave me $1 lottery ticket not a winning one I rade 00 | Read Full Review
    5/24/2025 12:00:00 AM | Google
  • ★★★★★ Gurumukh Singh
    Unethical, crooked, and predator behavior. They jacked up price by $10k. A $29,500 car somehow became $42,500 out the door. When I asked for a car with TTL noting else. Sort out reviews by one start to see the truth about this dealership. It seems like Good reviews are by innocent people who have no idea how bad this dealership robbe | Read Full Review
    5/24/2025 12:00:00 AM | Google
  • ★★★★★ Blanca
    Came in due to good pricing posted online on Facebook, and Via their own website. Come to find out the car I had made a deal online ended up $6,000 more expensive when I showed in person. It's bad business when you agree to a price via text, and the price gets jacked ridiculously high when you show up . Manager said the price online | Read Full Review
    5/23/2025 12:00:00 AM | Google
  • ★★★★★ yesenia munoz
    Tienen un servicio muy amable, y cuemtan con financiamiento en partes y mano de obra para poder pagar en pagos mensuales muy conveniente para nosotros los cliemtes | Read Full Review
    5/22/2025 12:00:00 AM | Google
  • ★★★★★ Christopher Pacheco
    Clifford did a great job getting me the right vehicle. His service was fast and very professional. We looked at a lot of different options because I was undecided on a color. He was very helpful and we worked out a deal we all agreed on and I purchased my first Jeep Vehicle. | Read Full Review
    5/22/2025 12:00:00 AM | Google
  • ★★★★★ Henrique Lemes
    I’m documenting the daily challenges I’ve faced with this dealership. I’ll keep it brief here, but will share the full experience on social media. If you’re thinking about buying a car from them, here are a few red flags to watch out for: • They push hard you to finance through their preferred lender — not working on customer favor. | Read Full Review
    5/22/2025 12:00:00 AM | Google
  • ★★★★★ Lubabafatima
    Jose as sales rep is amazing, he helped me alot. Dealership is great, only negative point is $4000+ charge for warranties which doesn’t make any sense and kind of rip off. Its not upto to sales guys or managers to remove those, thats on management. Otherwise once numbers are decided process is pretty smooth and quick. Finance is pret | Read Full Review
    5/20/2025 12:00:00 AM | Cars.com
  • ★★★★★ Melinda Galvan
    Great experience with the IPAC team who assisted my daughter in obtaining her dream car , an SUV-Jeep Compass!! | Read Full Review
    5/20/2025 12:00:00 AM | Google
  • ★★★★★ Yohania Gardens
    Josue Ithier y John Masón, Me ayudaron a coger un vehículo para establecerme. Le doy gracias a Dios por la ayuda que me pudieron dar conseguir un carro. Recomiendo a todos, que compren carro aquí en iPac. | Read Full Review
    5/20/2025 12:00:00 AM | Google
  • ★★★★★ Ray MELCHOR
    Clifford & Cody were & are very patient & professional. They were & remain so focused on my questions & concerns. Thx Guys!! | Read Full Review
    5/20/2025 12:00:00 AM | Google
  • ★★★★★ Vince Garcia
    Very outstanding!!!!! Austin is the man. Sold me my dream car and I couldn’t be happier | Read Full Review
    5/20/2025 12:00:00 AM | Google
  • ★★★★★ Jack Crum
    | Read Full Review
    5/20/2025 12:00:00 AM | Google
  • ★★★★★ Nick Padron
    | Read Full Review
    5/19/2025 12:00:00 AM | Google
  • ★★★★★ Sylvia Anguiano
    If you read the response. I still haven’t received a call for their accountability. Total don’t give a rats A— how they take care of customers complaints. Especially since they know it was true. Well, I bought a turbo charger, transmission and torque converter. Please know that if you don’t get it installed there, they do not cover | Read Full Review
    5/19/2025 12:00:00 AM | Google
  • ★★★★★ Daniel P
    My sales person Christian was very helpful, honest, knowledgeable and transparent through the whole process. If you’re ever in need of a car ask for Christian P. Don’t see myself buying a car unless it’s through him!! Thank you again Cristian :) | Read Full Review
    5/18/2025 12:00:00 AM | Google
  • ★★★★★ DWP.oscar
    They are fast, clean and my service rep,Paul Carter is awsome. I drive out of my way to use these guys. | Read Full Review
    5/18/2025 12:00:00 AM | DealerRater
  • ★★★★★ raymelchor1952
    Joe Anthony, Cody, & Travis were very courteous,patient, & professional to me!! They answered & helped me with all my questions & concerns. | Read Full Review
    5/17/2025 12:00:00 AM | DealerRater
  • ★★★★★ aualmaguer21
    Since I'm waiting for the license plates. Thus is a good time to ask if I will be getting a spare tire and a spare key. Appreciate your attention to this matter, respectfully, Aida Almaguer | Read Full Review
    5/17/2025 12:00:00 AM | DealerRater
  • ★★★★★ Manuel Miranda
    | Read Full Review
    5/16/2025 12:00:00 AM | Google
  • ★★★★★ Vickie Rogers
    Edward was extremely helpful through the entire process. Received great service! Thanks! | Read Full Review
    5/16/2025 12:00:00 AM | Google
  • ★★★★★ MrMatthew Sy
    Cristian P. helped me out and was patient walking us through the whole process. Very satisfied with my experience! | Read Full Review
    5/15/2025 12:00:00 AM | Google
  • ★★★★★ Aj Pads
    My salesman Cristian P did was very helpful. I would recommend him to everyone! Thank you Cristian! | Read Full Review
    5/15/2025 12:00:00 AM | Google
  • ★★★★★ alvaro “vito” iniguez
    My salesperson, Cristian P, was incredibly helpful throughout the entire process. I highly recommend him to anyone looking for great service. Thank you, Cristian! | Read Full Review
    5/15/2025 12:00:00 AM | Google
  • ★★★★★ Gabriel Mejia
    My Sales Rep. Cristian P was super helpful and handled everything smoothly. I would recommend Cristian in the area looking for a vehicle! | Read Full Review
    5/15/2025 12:00:00 AM | Google
  • ★★★★★ lateau “jason lung”
    Cristian P was very knowledgeable and helped out a lot. Highly recommended salesman! | Read Full Review
    5/15/2025 12:00:00 AM | Google
  • ★★★★★ jennifer harper
    Josue was awesome! He was able to get me into a car really fast after I totaled my truck! Thank you so much! | Read Full Review
    5/15/2025 12:00:00 AM | Google
  • ★★★★★ Nathaniel foster
    | Read Full Review
    5/15/2025 12:00:00 AM | Google
  • ★★★★★ Danielle
    Bad experience my credit dropped extremely by running it over and over , sales person Austin didn’t get me the car I was interested in offered me a car I didn’t want but I still gave him the benefit of the doubt and went for it only to get denied the day I was picking up the vehicle and had to wait 3 weeks to get my refund that I put | Read Full Review
    5/15/2025 12:00:00 AM | Google
  • ★★★★★ Montse Garcia
    Excelente experiencia con John Mason. Nos ayudó a comprar nuestra Ram 1500 y desde el principio fue muy atento, profesional y paciente con todas nuestras dudas. Nos dio toda la información que necesitábamos, sin presionarnos, y se aseguró de que estuviéramos completamente cómodos con la compra. Muy buena atención al cliente y un trat | Read Full Review
    5/14/2025 12:00:00 AM | Google
  • ★★★★★ Eduardo Gonzalez Vadell
    Great experience, in and out. Go ahead and ask for Alius when you get there. He'll show you everything there is to know about any vehicle you're interested in. Couldn't have asked for a better day buying a car. Very friendly staff! | Read Full Review
    5/14/2025 12:00:00 AM | Google
  • ★★★★★ Maria Villafuerte
    Angel villafuerte its the best selling of car experts do you job its agreat in the best selling the cars | Read Full Review
    5/14/2025 12:00:00 AM | Google
  • ★★★★★ Pamela Germain
    Andrew Saba is my car Saleman. He paid attention to what I asked. He was nice all the time. He is a friendly talker. Love my car and how he worked the price. | Read Full Review
    5/14/2025 12:00:00 AM | Google
  • ★★★★★ Rob Dyrdek
    Chris Martinez is a real one ong. Got me in that used Nissan Sentra for low, with little to no money down. Definitely recommend chrizz | Read Full Review
    5/14/2025 12:00:00 AM | Google
  • ★★★★★ Luis Guardado
    | Read Full Review
    5/13/2025 12:00:00 AM | Google
  • ★★★★★ ale martinez
    Chris Martinez made me feel very welcomed and was very knowledgeable in his line of work. He helped my family get a good deal on a 2022 Challenger. | Read Full Review
    5/12/2025 12:00:00 AM | Google
  • ★★★★★ Melany Arzola
    Mi experiencia fue muy buena con Christopher Martinez es un muchacho muy atento y simpatico fue muy amable y me ayudo a encontrar el auto que buscaba. | Read Full Review
    5/12/2025 12:00:00 AM | Google
  • ★★★★★ john martinez
    Chris Martinez was very welcoming and knowledgeable. Definitely recommending him to my family and friends. | Read Full Review
    5/12/2025 12:00:00 AM | Google
  • ★★★★★ Michelle Beltran
    Chris Martinez was very kind and knowledgeable. Will definitely recommend to friends and family | Read Full Review
    5/12/2025 12:00:00 AM | Google
  • ★★★★★ Jonathon Jimenez
    Very good ,George are sales person was fantastic…I highly recommend him the best | Read Full Review
    5/12/2025 12:00:00 AM | Google
  • ★★★★★ johnnyboi iii
    | Read Full Review
    5/12/2025 12:00:00 AM | Google
  • ★★★★★ Arthur Longoria
    I took my ram trk to the service center and dropped it off on Tuesday for what Turns was a simple problem to find Saturday morning they Still have not figured out what it was. I picked the vehicle up and repaired and took it to the Ancira Monday morning by 10am they had diagnosed the problem and by 3 o’clock in the afternoon it was r | Read Full Review
    5/12/2025 12:00:00 AM | Google
  • ★★★★★ Didi Kolkebeck
    Had a great experience with Christian Hendrickson and the IPAC Dealership. From the moment we got there, Christian was very professional, polite and accommodating. Purchasing a used car is never a fun/easy process, but Christian made it a pleasant experience and we were very pleased with our purchase and the overall experience. Would | Read Full Review
    5/10/2025 12:00:00 AM | Google
  • ★★★★★ Bert Rios
    Awesome experience | Read Full Review
    5/10/2025 12:00:00 AM | Google
  • ★★★★★ Rudys Garage
    Drew was great. Very helpful staff. I would recommend Ipac. | Read Full Review
    5/10/2025 12:00:00 AM | Google
  • ★★★★★ Juan Hernandez
    Muy buen servicio. Gracias a Crist Martinez por su ayuda para el trámite del carro que necesito | Read Full Review
    5/10/2025 12:00:00 AM | Google
  • ★★★★★ Ben Lopez
    I had an excellent experience working with Cristian pimentel when purchasing my vehicle. From the moment I walked into the dealership, he was professional, knowledgeable, and genuinely focused on helping me find the right car—not just making a sale. | Read Full Review
    5/9/2025 12:00:00 AM | Google
  • ★★★★★ Danny Tran
    Make sure to ask for Christian when you come by here. Highly recommend him, excellent service! | Read Full Review
    5/9/2025 12:00:00 AM | Google
  • ★★★★★ Austin Curko
    My sales man Cristian P was super helpful with me finding my dream car ! If anyone one is looking to go too a great salesman Cristian is the person ! 100% will be coming back to get a new car from him sooner or later ! | Read Full Review
    5/9/2025 12:00:00 AM | Google
  • ★★★★★ Pete Tamales
    Great experience just purchased my 1st thank you John mason you were a big help and thanks to everyone else that helped me | Read Full Review
    5/9/2025 12:00:00 AM | Google
  • ★★★★★ Orlando Reyes
    Jordan was the best one out here | Read Full Review
    5/9/2025 12:00:00 AM | Google
  • ★★★★★ Christian Castro
    My salesman Cristian P. was the best salesman I have came across he was very helpful. HIGHLY recommend. Thank you ! | Read Full Review
    5/9/2025 12:00:00 AM | Google
  • ★★★★★ Justin Dito
    Cristian P. was fantastic in helping me find my dream car! He was professional, knowledgeable, and genuinely committed to making the process easy and enjoyable. I highly recommend Cristian to anyone looking to buy a car! | Read Full Review
    5/9/2025 12:00:00 AM | Google
  • ★★★★★ aualmaguer21
    Attitude is very unprofessional. Did not receive parts for the van..Financial person no review. Over documents | Read Full Review
    5/9/2025 12:00:00 AM | DealerRater
  • ★★★★★ Ryan Lopez
    My salesman Cristian P was very helpful and I would recommend him to everyone! Thank you Cristian:) | Read Full Review
    5/8/2025 12:00:00 AM | Google
  • ★★★★★ Gian
    My sales man Cristian P was super helpful and I would recommend to everyone that comes here thanks cristian | Read Full Review
    5/8/2025 12:00:00 AM | Google
  • ★★★★★ Haxuslate 2
    My sales man Christian P was very helpful and I would recommend him to everyone! Thank you Christian | Read Full Review
    5/8/2025 12:00:00 AM | Google
  • ★★★★★ Deborah Nater
    My sales man Cristian P did a wonderful job super helpful and I would recommend him to everyone 100% Thank you Cristian :) | Read Full Review
    5/8/2025 12:00:00 AM | Google
  • ★★★★★ [email protected] De La Cruz
    Cristian P did an amazing job super helpful he's the man to go to definitely reccomend to everyone Thanks Cristian | Read Full Review
    5/8/2025 12:00:00 AM | Google
  • ★★★★★ Yariel Cruz Nater
    My sales man Cristian P did was very helpful and I would recommend him to everyone! Thank you Cristian :) | Read Full Review
    5/8/2025 12:00:00 AM | Google
  • ★★★★★ Aneudy De La Cruz
    My sales man Cristian P did was super helpful 10/10 experience and I would recommend him to everyone! Thank you Cristian you’re the man ?? | Read Full Review
    5/8/2025 12:00:00 AM | Google
  • ★★★★★ Sami Chiat
    my salesman Cristian P did a phenomenal job and has great communication, 10/10 recommend to everyone to go to him! | Read Full Review
    5/8/2025 12:00:00 AM | Google
  • ★★★★★ Luis F
    Jorge Vasquez was excellent to work with. He's very patient, caring, attentive, and professional. If you plan on going to IPAC, ask for him. | Read Full Review
    5/8/2025 12:00:00 AM | Google
  • ★★★★★ Margie Lopez
    I had a real good experience on buying my first vehicle for my mother, Jordan was very Very patient friendly and helpful. Highly recommend Jordan | Read Full Review
    5/8/2025 12:00:00 AM | Google
  • ★★★★★ Jorge De La Garza
    Todo fue excelente con nuestro vendedor John Mason siempre fue claro en todo y nos dio el mejor trato posible | Read Full Review
    5/7/2025 12:00:00 AM | Google
  • ★★★★★ carlosg1
    The service at IPAC Mazda was exceptional. Their service manager was knowledgeable and professional in his dealings with me. | Read Full Review
    5/7/2025 12:00:00 AM | Cars.com
  • ★★★★★ Rick
    Good customer service, and always good work done in the service department.Long time customer. | Read Full Review
    5/7/2025 12:00:00 AM | DealerRater
  • ★★★★★ Munozcirildo
    Michael was very helpful throughout the whole process. I will be going back to purchase another vehicle in the future | Read Full Review
    5/6/2025 12:00:00 AM | DealerRater
  • ★★★★★ Ennel Mosley
    I want to give a special thanks to Jordan and Jorge for going above and beyond and helping me get into car they really work everyone don’t sleep on Ipac CDJR everyone is truly amazing no matter what your situation they can get you in a car Thank you guys so much | Read Full Review
    5/6/2025 12:00:00 AM | Google
  • ★★★★★ Christopher Ladd
    Lane is awesome! | Read Full Review
    5/6/2025 12:00:00 AM | Google
  • ★★★★★ Maria Inocente
    We came to only look at trucks but ended up buying a super decked out 2025 Silver Ram Warlock. Everyone from Michael Jones, the salesman, to Cody Sporer, Sales Manager & Justin Rodriguez, the General Sales Manager, treated us respectively like a family member not because of our 3 or 4 previous purchases but because we had lots of new | Read Full Review
    5/6/2025 12:00:00 AM | Google
  • ★★★★★ Phat_Man210
    Bought my 2021 Jeep wrangler rubicon Big shout out to salesman John M. for helping me. Great guy, great salesmanship! | Read Full Review
    5/6/2025 12:00:00 AM | Google
  • ★★★★★ Ruben Reyna
    Great service. We got helped by jordan b and he was great. He was very patient and thoughtful. Great attitude and does not push you. | Read Full Review
    5/6/2025 12:00:00 AM | Google
  • ★★★★★ Erik Rodriguez
    I usually don’t leave reviews but Kaleb Mason was so helpful and super honest about everything, he made the process so much easier and enjoyable! I would definitely recommend him. | Read Full Review
    5/5/2025 12:00:00 AM | Google
  • ★★★★★ Ramiro Corpus
    When i came down to Ingram Park, i was greeted and welcomed by John Mason, Very respectful young man! Really Appreciate how he treated me and my family. Most definitely will come back soon to view some more vehicles! | Read Full Review
    5/4/2025 12:00:00 AM | Google
  • ★★★★★ Tiffany Puentes
    Chris Martinez had an awesome attitude when helping my husband n me.Good guys that work there manger was also very nice. | Read Full Review
    5/3/2025 12:00:00 AM | Google
  • ★★★★★ Martin Puentes
    I would like to say that Christopher Martinez is a very professional worker and as well as . I would also like to say that he explains every single detail about this lot and I do highly recommend coming here to pull out a car/truck. | Read Full Review
    5/3/2025 12:00:00 AM | Google
  • ★★★★★ Leonardo Casas
    I came from out of town (Austin) in search of a Wrangler and had the absolute pleasure of meeting John Mason. Not only did he treat me and my mother with great respect, but he also took the time to make us feel comfortable throughout the process. He even spoke Spanish with my mom, which meant a lot to both of us, and we bonded over b | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Ruben Rodriguez
    John mason There aren’t enough words in the Dictionary to describe how GREAT of a job he does! Definitely going back for another vehicle because of this Salesman! Keep up the Outstanding work A+ | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ DiegoRodriguez
    Working with John Mason was fantastic made it so smooth and easy for me to get the dream car that Ive always wanted | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Gino Martinez
    The person that serve me was Chris Martinez and he actually did a good job and he actually broke everything down for me if I would've got the car and alot of other sales person in other dealers they don't do that but he was a nice person. | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Alisa Garza
    John mason was awesome when helping me potentially buy a car. I will be back to work with him when ready to purchase. | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Christian Tamayo
    I was pleased with my experience when I came here. John Mason helped and worked with me and my family to find a great vehicle. He was very knowledgeable, genuine, and honest. Would 100% recommend John to anyone coming here. | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Ernesto Fuentes
    I couldn't be happier with the experience. From the moment I walked in, John was attentive, knowledgeable, and genuinely interested in helping me find the right truck for my needs. He took the time to understand what I was looking for and patiently answered all of my questions. What impressed me most was John's no-pressure approach. | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ brannon wright
    I had a great experience, I was nervous but the person that was helping me made me feel welcome and answered every question I could ask, very respectful young man named Alius | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Frank Cardenas
    John Mason was an exceptional salesman who guided us to the perfect vehicle. He went above and beyond, supporting us at every stage of the buying process. Thanks, John! I'll definitely be back. | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Roo
    IPAC Mazda really knows how to make a customer feel welcomed and valued. What started as only a quick look turned into a vehicle purchase that left me satisfied. While nobody would say they love the car buying process, IPAC definitely is willing to work with you, so that both you and them feel like each other won something. | Read Full Review
    5/2/2025 12:00:00 AM | Cars.com
  • ★★★★★ juan javier
    Glad to arrived, they promptly attended me, and provided the information I wanted, give service while waited there, and called me when service was done, thanks. | Read Full Review
    5/1/2025 12:00:00 AM | DealerRater
  • ★★★★★ Kaydence Garza
    Had a great experience buying my car from John Mason. He was honest, knowledgeable, and made the whole process super easy. No pressure, just straight-up good service. I’d definitely recommend him to anyone looking for a vehicle. | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Stephanie Hinojosa
    john mason was very kind, professional and informative about the whole process! had a great experience working with him , definitely recommend john and this location!! | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Jonathan Martinez
    Alius helped me get into a new car by any means !! | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Luis Kancheff
    John Mason is a hard worker and an even better person. One of the best in the business!!! | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ steven sanchez
    I recently purchased a Dodge Charger from Ingram Park Chrysler Jeep Dodge Ram, and I couldn’t be happier with the experience. John Mason was incredible from start to finish—knowledgeable, honest, and genuinely invested in making sure I got the right vehicle for my needs. He made the process smooth, answered all my questions without p | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Alejandra Garza
    I have nothing but amazing things to say about this dealership. The inventory and options were great !! I had the pleasure of working with John Mason. He was very knowledgeable and answered all my questions and concerns with such professionalism. If anyone is in the market for a new Jeep I recommend Ingram Park & John Mason as your s | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Michael Perry
    John Mason was a great person to work with—knowledgeable, honest, and made the car-buying process smooth and stress-free. I highly recommend him if you’re looking to buy a car! | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Mike
    i went to ipac and had the privilege of working with john mason, he was hard working and made the process very smooth high recommend 100% | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Carlos Lopez
    I got the privilege to meet Mr. John Mason. He was exceptional in the way he attended us, to his professionalism-everything about him made my experience outstanding. We spoke in depth about a 2024 Jeep and he broke down how he could assist me with a great deal. I wish him nothing but great success as a salesman! | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Ivan Jimenez
    John Mason is by far the best car salesman I’ve ever worked with. His knowledge, honesty, and genuine approach make the car-buying experience not only stress-free but truly enjoyable. Every time I visit, he makes me feel completely at home, treating me with respect and professionalism from start to finish. John’s dedication to custom | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Hani Samman
    John Mason was incredible and got me into my dream car for a great price | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Oscar Mallen
    John Mason helped me out and he was great at informing me on what vehicle to buy. Highly recommend him !!! | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Haxuslate
    Working with John Mason has been wonderful. He answered my questions swiftly and provided clear and concise details about the vehicles he showcased. When inquiring about pricing he layout everything in a way that was easy to understand, and explained parts that I was confused about. Absolutely wonderful experience! | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ aden bordallo
    Excellent service, very attentive employees and well mannered. Definitely on the top of my recommendation list if you’re looking for wheels ! | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ mebdy escobedo
    I had a great experience with my salesman, Alius, today. Although I couldn't purchase a vehicle due to some missing documents, Alius was incredibly helpful and understanding throughout the process. He took the time to explain everything clearly and answered all my questions, making me feel valued as a customer. His professionalism an | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Randi Parker
    If I could give zero stars, I would. This dealership is dishonest and misleading. I confirmed availability and pricing over the phone and was promised $500 more for my trade-in than other offers. When I arrived, they lowballed me by $4,000 and tried to charge more than the online price for the car. They refused to show me the final p | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Monique Murillo
    Chris Martinez was very helpful, polite, and patient. The process was super smooth . Ask for Chris Martinez if your looking to buy a new vehicle! | Read Full Review
    4/30/2025 12:00:00 AM | Google
  • ★★★★★ Jesús David Perdomo Gonzalez
    | Read Full Review
    4/29/2025 12:00:00 AM | Google
  • ★★★★★ ramiro garcia
    Everyone was very nice and helpful especially my sales representative | Read Full Review
    4/29/2025 12:00:00 AM | Google
  • ★★★★★ Tjgjr.1988
    Worst customer service communication is almost non existent purchased a vehicle the very same day I started having issues with the car getting anyone on the phone is almost impossible had to wait till Monday and even then I was calling first thing when they opened still took them all day to send a wrecker out to pick up the car now i | Read Full Review
    4/29/2025 12:00:00 AM | DealerRater
  • ★★★★★ Madison
    My partner and I were needing a car quickly and Mike Jones was our guy. He not only made us feel welcome but he worked hard to get us into a vehicle not because he wanted that commission but because he knew our situation and wanted to make sure we got what we were looking for in a vehicle. I have never felt so welcome anywhere else. | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Steven Hampton
    Súper profesional. BJ knows how to take care of ya. Work done! Super | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Parker Declan
    I was so nervous going here, because I never go to high end dealerships. But I needed a new vehicle and was outta options. I went in and seen mike jones, he wasn’t worried about the “paycheck” he would be getting but he was mostly worried about getting me into a car, that would work. Over all if I ever need a 2nd car he will be the | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Angelus Delacroix
    If I could give a a six star review I definitely would. So I purchased a vehicle from this location since my vehicle was stolen in another city. (At the time I was devastated). I saw an add for $0 down drive today, and I went in. I went in and my credit is good but I still had to put $1000 down. I was then informed my vehicle would b | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Araceli Sifuentes
    Alius Bordallo provided great customer service showed me around , of my options of which to pick from after attending to my likes i was able to seal the deal with my first new vehicle being a 2024 i couldn’t be any happier and more satisfied with my purchase | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ ernestpsr
    everyone I spoke with was very friendly. Clifford did an excellent job of expainging what I wanted to know about the car Mr Pete Garza did an excellent job of helping me with the financing and warranty I also felt very comfortable when he explained things to me excellent job Mr Garza | Read Full Review
    4/23/2025 12:00:00 AM | DealerRater
  • ★★★★★ Savannah Potter
    Bait & switch with the mail scratcher. Plan on getting a one dollar lotto scratcher after you’ve driven to BFE to turn in your mailed deal or no deal card. My card said I’d get $2500 but I should’ve known it was a scam. That’s on me ????? | Read Full Review
    4/23/2025 12:00:00 AM | Google
  • ★★★★★ Aubrey Willingham
    Brought my truck in because they called me and said I had a free oil change so I asked them if they could do the transmission service as well at the same time I was told yes drove down there to my appointment and then they told me they could not do the transmission service. I’d have to bring it back another day, completely wasted my | Read Full Review
    4/21/2025 12:00:00 AM | Google
  • ★★★★★ Gloria Dunn
    John Mason was an excellent sales person. Showed us several vehicles until we found the right one. | Read Full Review
    4/18/2025 12:00:00 AM | Google
  • ★★★★★ Sylvia Anguiano
    Well, I bought a turbo charger, transmission and torque converter. Please know that if you don’t get it installed there, they do not cover the warranty for labor, which doesn’t make any sense because if the transmission came default, you would think an honorable company would honor since they’re gonna pay the other person anyway to d | Read Full Review
    4/18/2025 12:00:00 AM | Google
  • ★★★★★ Kevin Looney
    $300 to diagnose a vehicle incorrectly. Incredibly unprofessional. | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Jàvi Mendoza
    | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ Brenda Saldana
    Don’t ever purchase a vehicle from this establishment if you are expecting even fair treatment. I have been waiting on parts from an authorized Chrysler recall for 3 years. Every time I call for an update on my parts I’m given the run around and put on the back burner. If I could have rated them no stars I would have. | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ selizondo46
    Harley,Chris Martinez and Carlos Salinas were so helpful and courteous and I will recommend family and friends! | Read Full Review
    4/15/2025 12:00:00 AM | DealerRater
  • ★★★★★ luis.romero80
    Dealership is kept nice and clean, staff is always nice. Snacks and coffee always available. | Read Full Review
    4/15/2025 12:00:00 AM | DealerRater
  • ★★★★★ Barbara Morales (Barb)
    Jason was awesome, he was very professional, and treated us with lots of courtesy and respect! | Read Full Review
    4/14/2025 12:00:00 AM | Google
  • ★★★★★ Stephanie Torres
    Had a great experience with PJ & David at IPAC. They were very helpful, patient and made us feel very comfortable with their genuine personalities and eagerness to help us get a great deal. | Read Full Review
    4/12/2025 12:00:00 AM | Google
  • ★★★★★ garnerstate12
    Customer service was excellent. I will definitely recommend ipack two family and friends thank you | Read Full Review
    4/12/2025 12:00:00 AM | DealerRater
  • ★★★★★ Lesley & Clara Brown
    Jeff wilburn can be rated. 10 on all accounts. He listened to us & di d well in negotiationng with us | Read Full Review
    4/11/2025 12:00:00 AM | Cars.com
  • ★★★★★ Ermalinda Olivares
    Was very helpful in assisting me on buying a car. | Read Full Review
    4/11/2025 12:00:00 AM | Google
  • ★★★★★ JOHNNY DELGADO
    Shouldn't receive(1) star but negative -100 stars most pathetic management starting w/ Cody & mid -management unscrupulous fraudulent dealership ever there not to be trusted, [name should be changed to banana- boat ipac where they impact u in the most negative way , no spare keys , no spare , 82 inspection chk means 3 thgs inspection | Read Full Review
    4/11/2025 12:00:00 AM | Google
  • ★★★★★ Ismael Barrera
    Went for a specific car they told me was available and ofcourse when i got there it was not availabe and they didnt even know where it was.. they tried to get me in something else that was in the same "price range" but the salesman tried to show me other vehicles without knowing the price of the vehicles... just wasted my time.. | Read Full Review
    4/11/2025 12:00:00 AM | Google
  • ★★★★★ Andrea Garcia
    I’m in so much love for this car. Thank you Ruben for getting me into the amazing vehicle ???? | Read Full Review
    4/9/2025 12:00:00 AM | Google
  • ★★★★★ M
    If their is a 0 star they would get it… I Came in store to buy their vehicle for their advertised price that was on their website and auto trader as they requested. when I called they were offering 10k off msrp I asked about confirming the price was correct and they said yes come in. After making the drive I reminded them of the pri | Read Full Review
    4/9/2025 12:00:00 AM | Google
  • ★★★★★ Stephanie Fuentes
    The reviews don’t lie. Bait and switch, they’ll give you a price just to get you through the door then jack up the price with random upgrades once you’re there and ready to buy. I understand buying a car isn’t easy and it’s a lot of work but our experience with IPAC is the worst we’ve had in our entire history of buying new cars. | Read Full Review
    4/9/2025 12:00:00 AM | Google
  • ★★★★★ Connor
    Worst car buying experience I’ve ever had. Does not honor marketed price. Sneaks in hidden fees. Wouldn’t disclose sales price until after we traveled 2 hours to buy a vehicle. | Read Full Review
    4/9/2025 12:00:00 AM | DealerRater
  • ★★★★★ Hector Martinez
    | Read Full Review
    4/7/2025 12:00:00 AM | Google
  • ★★★★★ Neftali Ruiz
    If i could give it negative 1 star i would. This place is horrible. They told me to take my car in 4 different times to fix the oil pressure and still hasnt been fixed. And they tell us "we have to test drive and catch it showing the oil pressure light" but it doesnt come on in the small distance they drive it until i get the car bac | Read Full Review
    4/7/2025 12:00:00 AM | Google
  • ★★★★★ sarah saenz
    I came in to Ipac Jeep just to look and Jorge was super helpful with finding the perfect vehicle for my family and I. I couldn’t be more happier with the customer service he provided . Would highly recommend him if you are looking for a new vehicle. | Read Full Review
    4/5/2025 12:00:00 AM | Google
  • ★★★★★ Alexis Parker
    Cris Martinez, thank you so much for your service you were very helpful and had a great attitude | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ Jayann Carb
    Went to this dealership to look at a car that had a good amount in rebates. Went in already approved and had a budget I wanted to be at for payment wise. The manger was very unprofessional and rude asking me what my budget was and that it wasn’t realistic or reasonable because of my negative equity when I inform him of what my bank h | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ memo54753
    I want to thank Joey for the great customer service this past weekend! I appreciate you taking your time with me and helping me decide what truck I want to go with. Very knowledgeable and and friendly guy. Thanks again Joey! | Read Full Review
    4/3/2025 12:00:00 AM | Google
  • ★★★★★ Brandon Simmons
    | Read Full Review
    4/3/2025 12:00:00 AM | Google
  • ★★★★★ Aaron Martinez
    If your look for a dealership thats gonna give you a good deal and work with whatever situation you are in i would 100 percent go with ipac my experience was very good from the start I was greeted by a Salesman named yahya automatically gave me amazing customer service and understood the goal I was trying to accomplish at the end of | Read Full Review
    4/3/2025 12:00:00 AM | Google
  • ★★★★★ Bria Martin
    Jorge was the best sales guy I ever ran into. Very attentive, very helpful.. put my in the car I wanted! Thank you Jorge for everything. | Read Full Review
    4/2/2025 12:00:00 AM | Google
  • ★★★★★ Venessa Caban
    My friend had the pleasure of working with Josue Ithier. Very professional and best customer service, i will be recommending him to everyone buying a new car. | Read Full Review
    4/2/2025 12:00:00 AM | Google
  • ★★★★★ Johnny Gonzales
    | Read Full Review
    4/2/2025 12:00:00 AM | Google
  • ★★★★★ Adam
    Josue Ithier is the best sales professional I have dealt with. He provided open, honest, and up front communication from the start. He listened patiently, knew about about the car I was looking at, followed up in timely fashion without being overly persistent and worked with me to let me know when the car I was looking at. I could no | Read Full Review
    4/2/2025 12:00:00 AM | Google
  • ★★★★★ sonia caban
    I came with my friend last week. He got a vehicle with the help of Josue Ithier. Things went very smooth with the process he helped my friend with all his needs regarding the vehicle and now I want to come get a vehicle. He was very proffesional and well spoken. Definitely coming back and I recommend him to all my friends and family. | Read Full Review
    4/2/2025 12:00:00 AM | Google
  • ★★★★★ Joel De Leon
    Did not enjoy hail storm but really enjoyed Chris and his way of taking care of his customers,namely us. Great job my friend!! | Read Full Review
    4/2/2025 12:00:00 AM | Google
  • ★★★★★ Maria Caliz
    Great and profecional service. Relly happy with my new car | Read Full Review
    4/2/2025 12:00:00 AM | Google
  • ★★★★★ Jonathan Aloisio
    Worst dealership i have ever been to they lie straight to your face than bait and switch you Cody the floor manger is a con artist and lies about everything just to lure you in to the dealership than changes everything once you are there this dealership is a complete joke dont waste your time | Read Full Review
    4/1/2025 12:00:00 AM | Google
  • ★★★★★ Mario Castillo
    Had a pleasant visit at IPAC, Joey provided extraordinary customer service. If you’re looking to purchase a vehicle he is your man, will make your experience a memorable one. | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ Astonishing Turner
    My experience was amazing. The staff was great, everyone had amazing sense of humors, they make sure to get you in what you want or close to it. The rain didn’t stop my salesman from being professional at all. I highly recommend this place. Each and every last person I came in contact with was quite Astonishing…thank you all for your | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ Vaughn Eichelberger
    Cristian P treated me and my family like we were his family , I am very happy with my purchase and want to thank IPAC for having Crisp , definitely coming back and referring my friends and family | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ Angel Jimenez
    CRISTIAN P was the best salesman ever very honest and did a great job super satisfied with my purchase and delivered to my front door ! I really appreciate it !!! | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ Jocelyn Lopez
    I was so pleased with the professionalism and service I received from Joey. He went above and beyond to help me find the perfect vehicle. I 100% recommend going with him. | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ Bradley Grubbs
    John Mason took great care of me from the time I arrived until the time I was in A vehicle. I recommend anybody come here | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ Devarshi Patel
    I visited the dealership on Saturday, and they initially quoted $36,548 for a Grand Cherokee Altitude. Later, the manager called and assured us they could go below $33,000, which is why we made the trip all the way from Houston. However, when we arrived today, they quoted us $42,000 instead. This was extremely disappointing and felt | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ Araceli Cepeda
    Fantastic experience and overall excellent customer service from Andrew Saba. He listened attentively, provided timely answers and helpful advice. Would definitely recommend this dealership for all your needs. Very satisfied. | Read Full Review
    3/30/2025 12:00:00 AM | Google
  • ★★★★★ Rita Salazar
    Thank you Joey Lopez for the customer service. | Read Full Review
    3/29/2025 12:00:00 AM | Google
  • ★★★★★ Ricardo Fernadex
    Great communication from the sales person and really fast process, Yahya mohammed ask for that sales person really fast and great communication!!! | Read Full Review
    3/29/2025 12:00:00 AM | Google
  • ★★★★★ Kimberly Huff
    Jorge was so great. He made buying a car fun. He was not pushy or intimidating. I fully recommend Jorge and the IPAC Jeep dealership | Read Full Review
    3/29/2025 12:00:00 AM | Google
  • ★★★★★ Jessica M
    March 2027 - 2021 Jeep Wrangler Purchase IPAC is amazing and their service is top-notch. My husband and I worked with Jorge Vazquez and we couldn’t have been more lucky to catch him as we were walking into the dealership. Jorge is an incredibly knowledgeable salesman (understands cars and off-roading as a Veteran) and looks to find | Read Full Review
    3/28/2025 12:00:00 AM | Google
  • ★★★★★ Renee Taylor
    Quick and very organized service department. | Read Full Review
    3/28/2025 12:00:00 AM | Google
  • ★★★★★ Jolisa Lopez
    Yahya helped us and stayed till the very end!! Got us our dream car!! Great experience.. | Read Full Review
    3/28/2025 12:00:00 AM | Google
  • ★★★★★ Alison Sanchez
    John was absolutely AMAZING at what he does he was so friendly and kind , made my experience so smooth and so much better ! I drove out of the lot tonight with a brand new 2025 jeep gladiator and I couldn’t be happier (: | Read Full Review
    3/27/2025 12:00:00 AM | Google
  • ★★★★★ Daniel Garcia
    I cannot say enough good things about my experience visiting the dealership. Salesman Joey was the most professional and patient salesperson I have ever comed acrossed with. He made sure that all my questions and doubts were addressed and clarified. I will definitely be going back and recommend the dealership and Joey’s services to f | Read Full Review
    3/27/2025 12:00:00 AM | Google
  • ★★★★★ david garcia
    Awesome staff and great customer service, Joey helped me every step of the way by answering every question I had and being patient when I didn’t understand something, definitely will be back in the future and will recommend friends to stop by if they ever need a good deal. Keep up the good work Joey you’re awesome. | Read Full Review
    3/27/2025 12:00:00 AM | Google
  • ★★★★★ Johanna Castillo
    I had the opportunity to work with Joey, and I can’t recommend him highly enough! He pays close attention to what you are seeking and offers great advice on the best choices within price range. He goes above and beyond to make sure you feel secure with your choice. If you’re considering purchasing a car, I strongly recommend partneri | Read Full Review
    3/27/2025 12:00:00 AM | Google
  • ★★★★★ Jonathan Guettler
    I had a great experience the dealership thanks to Joey. Joey welcomed me when I visited IPAC, and was incredibly kind and helpful. He made the entire procedure simple! If you’re looking to purchase a vehicle, IPAC is worth checking out. Make sure to ask for Joey! | Read Full Review
    3/27/2025 12:00:00 AM | Google
  • ★★★★★ celeste villarreal
    Austin was super helpful and patient as we shopped for a new truck and ended up having the one we wanted. Couldn’t be happier with the service he has provided and is still providing with all the little details we want added to the truck. Thank you so much for helping us find our new truck, Austin! | Read Full Review
    3/27/2025 12:00:00 AM | Google
  • ★★★★★ Tara Dougherty
    My sales man jorge Vazquez very respectful young man helped me find a car for my teenage son that recently started driving for a good price and is good on gas my son loves it I would 100 percent recommend jorge if you need help getting anything car needs and definitely if anybody ask me were to get a car or who can help me I would p | Read Full Review
    3/27/2025 12:00:00 AM | Google
  • ★★★★★ Yadhira Castillo
    Had the pleasure of working with Joey, who was extremely helpful and patient throughout the whole process. If you need to purchase a vehicle, ask for Joey he is your guy and will make your experience at IPAC a great one. | Read Full Review
    3/27/2025 12:00:00 AM | Google
  • ★★★★★ Alex Flores
    I was well attended by Joey, he helped me get the best vehicle! 100% recommend to go with him! | Read Full Review
    3/27/2025 12:00:00 AM | Google
  • ★★★★★ miguel de la cruz
    I had the pleasure of working with Joey when purchasing my new car, and I cannot recommend him enough! From the moment I stepped onto the lot, he was welcoming, knowledgeable, and truly attentive to my needs. He listened carefully to what I was looking for and provided excellent advice on the best options within my budget. Throughout | Read Full Review
    3/27/2025 12:00:00 AM | Google
  • ★★★★★ Miguel Mercado
    I had the pleasure of meeting and working with Jorge Vazquez he really helped me a lot because when I walked into the dealership I didn’t fully know what car I wanted to get but Jorge very respectful and understanding helped me to come to a conclusion and find a car I really love now I would truly recommend him to anybody if you nee | Read Full Review
    3/27/2025 12:00:00 AM | Google
  • ★★★★★ melizondo1955
    It was ok but it takes to long . Other than that 10. Very nice sales man. And understandable. | Read Full Review
    3/26/2025 12:00:00 AM | DealerRater
  • ★★★★★ Justine Ruiz
    I visited ipac and was greeted by John mason, he was very helpful and friendly and made the whole process an easy one! Definitely recommend checking out ipac! | Read Full Review
    3/26/2025 12:00:00 AM | Google
  • ★★★★★ Cynthia Castillo .
    Joey is an extraordinary salesman who makes shopping for a vehicle stress free and actually enjoyable. As soon as you walk in he greets you with a smile and is very tentative to what you are looking for. He is patient and makes sure he understands your needs. He will make you feel supported and understood throughout the whole process | Read Full Review
    3/26/2025 12:00:00 AM | Google
  • ★★★★★ Jessica Lopez
    I had the privilege of working with Jorge he did a great job and I love my jeep | Read Full Review
    3/26/2025 12:00:00 AM | Google
  • ★★★★★ Steven Perez
    | Read Full Review
    3/26/2025 12:00:00 AM | Google
  • ★★★★★ Esmeralda Gutierrez
    Made my sons dream come true bless you all. JORGE is the man give him a huge raise and bonus. | Read Full Review
    3/26/2025 12:00:00 AM | Google
  • ★★★★★ Steve Munoz
    Had a truck my whole life, wanted to downsize into a vehicle that was more fuel efficient with off-road capabilities and Josue Ithier did just that with my Jeep Grand Cherokee Trail Hawk! He listened and met my every need without hesitation and made sure we found a vehicle we would enjoy for years to come. I look forward to doing bus | Read Full Review
    3/25/2025 12:00:00 AM | Google
  • ★★★★★ Norma Jean
    I just bought a truck at IPAC and I must say their dedication to their customers are coming second to none. Between me and my husband we’ve purchased quite a few rams. One thing I became very fond of is the 360 cameras. Unfortunately they didn’t have any trucks in stock that had them aside from a few lifted options which are impracti | Read Full Review
    3/25/2025 12:00:00 AM | Google
  • ★★★★★ Juan B
    John in sells did an amazing job helping us. I would recommend anyone looking for a new vehicle to stop in and see John. Thanks! | Read Full Review
    3/25/2025 12:00:00 AM | Google
  • ★★★★★ Ashley Vazquez
    I can’t recommend this place enough. Jorge is the greatest person! He helped me get the vehicle that I love and dreamed of. If you are ever looking for a new vehicle ask for Jorge at IPAC! | Read Full Review
    3/25/2025 12:00:00 AM | Google
  • ★★★★★ Abrham Najera
    Austin H was a great salesman. I would definitely recommend him for your next vehicle | Read Full Review
    3/25/2025 12:00:00 AM | Google
  • ★★★★★ Austin Gruver
    Just finished working with Crisp ! He made it happen and did it very well , I would send all my friends and family to him ! Thanks Crisp! | Read Full Review
    3/25/2025 12:00:00 AM | Google
  • ★★★★★ Austin Gruver
    Cristian Pimentel is the only person to ask for ! He helped me getting me vehicle very knowledgeable and very great to work with | Read Full Review
    3/25/2025 12:00:00 AM | Google
  • ★★★★★ Nancy Medrano
    Cris P. Was a great sales man I would recommend him if you need a new car !!! | Read Full Review
    3/25/2025 12:00:00 AM | Google
  • ★★★★★ Jay Perez
    | Read Full Review
    3/25/2025 12:00:00 AM | Google
  • ★★★★★ Mychaela Torres
    Great experience Christian was awesome | Read Full Review
    3/25/2025 12:00:00 AM | Google
  • ★★★★★ Desiree Medrano
    Generous and helpful | Read Full Review
    3/25/2025 12:00:00 AM | Google
  • ★★★★★ Alyssa Richardson
    I had the pleasure of dealing with Jorge Vasquez and he was just amazing ! He really knew how to connect with me in order to find what I was looking for when I wasn’t sure myself ! Thanks Jorge ! | Read Full Review
    3/25/2025 12:00:00 AM | Google
  • ★★★★★ Adrienne Hooper
    Advertising one price online you go in and it’s $17,000 more… $17,000 more than online is a little much I understand get you in the door price but holy cow Do your research and shop another dealership | Read Full Review
    3/25/2025 12:00:00 AM | Google
  • ★★★★★ Serena Gonzalez
    Head on over to IPAC Dodge, Ram, Jeep, and Chrysler and ask for Jorge V. He was amazing, patient, kind, told us everything with clarity, and ensured we understood every step that was being taken to get our 2024 Jeep Grand Cherokee. I couldn't have gotten a better sales rep than Jorge. If you go there please ask for Jorge Vazquez, he | Read Full Review
    3/24/2025 12:00:00 AM | Google
  • ★★★★★ Shane Rayford
    Christian, Lysette, Cody, and Paul are all amazing! I will return here for all purchases and service. The care, personalized service, and professionalism is top notch! If you’re looking for a dealership with integrity…buy here. | Read Full Review
    3/24/2025 12:00:00 AM | Google
  • ★★★★★ Cindy Ramos
    My experience with IPAC Dodge ram jeep and Chrysler was amazing Jorge is your go to guy he helped me get into a brand new 2024 jeep grand Cherokee. If you need someone that really cares about you and your car needs ask for Jorge he will take care of you | Read Full Review
    3/24/2025 12:00:00 AM | Google
  • ★★★★★ Samantha Garcia
    Josue Ithier was outstanding and attentive to our needs when getting into my new Jeep Gladiator! Definitely recommend reaching out to him!! | Read Full Review
    3/24/2025 12:00:00 AM | Google
  • ★★★★★ Lisa Martinez
    | Read Full Review
    3/24/2025 12:00:00 AM | Google
  • ★★★★★ Cheryl Sandoval
    Let me preface by saying we worked with Micheal, he was very nice and knowledgeable. The internet listed price is NOT THE PRICE OF THE VEHICLE!!!! I found a vehicle on the IPAC website listed for $28,999. I was informed at the time of purchase by the sales manager Cody the vehicle has an MSRP of $38999. He replied to me the internet | Read Full Review
    3/24/2025 12:00:00 AM | Google
  • ★★★★★ Lord Shepherd
    Friendly staff. Salesman was very knowledgeable | Read Full Review
    3/23/2025 12:00:00 AM | Google
  • ★★★★★ seedog texas
    I want to thank IPAC for making my car buying experience pleasurable. Starting with John Mason the salesman. This young man was both professional and knowledgeable, easy to talk to. He found the 2022 Honda van that I was looking for, on the IPAC lot! I had a set budget and the finance office work with me to keep the price within | Read Full Review
    3/23/2025 12:00:00 AM | Google
  • ★★★★★ Jesse Ramos
    I worked with john, very professional and made my purchase a very smooth and easy one Definitely recommend him 100%. | Read Full Review
    3/22/2025 12:00:00 AM | Google
  • ★★★★★ Brandon Betancourt
    Mr. Kaleb Mason was a every educated man that was very helpful whenever I had questions on purchasing a car… Thank you to Ingram Park CJDR. Highly recommend Mr. Mason. | Read Full Review
    3/22/2025 12:00:00 AM | Google
  • ★★★★★ Traniitaly
    I have never had oil stains in my driveway until note the technician did not clean up after changing oil filter. I have pictures | Read Full Review
    3/22/2025 12:00:00 AM | DealerRater
  • ★★★★★ Ariel Haas
    I went with my mom to purchase a vehicle and john mason helped us he was very patient, not pushy and provided exceptional customer service. i definitely recommend his service and will ask to work with him when i go back! | Read Full Review
    3/21/2025 12:00:00 AM | Google
  • ★★★★★ Diana Rosario Fuentes
    Excelente atención por parte del vendedor John,desde q llegamos hasta q salimos con nuestra camioneta,los recomiendo 100% | Read Full Review
    3/21/2025 12:00:00 AM | Google
  • ★★★★★ Emily Parkhurst
    Austin Herbsleb was amazing, he helped me get my brand new car at the best price out of all of the dealerships I went to! Hands down best experience | Read Full Review
    3/21/2025 12:00:00 AM | Google
  • ★★★★★ Alius Bordallo
    If you guys are looking to buy a car, just ask for John mason. Reliable, respectful, and genuine. Very professional, nothing but good things to say about this man and the atmosphere in the IPAC. 10/10 recommend | Read Full Review
    3/21/2025 12:00:00 AM | Google
  • ★★★★★ Selena Trevino
    5 stars solely for Austin Herbsleb and his dedication to making sure my growing family had a reliable car. He’s nothing short of trustworthy, reliable and has your best interest always! | Read Full Review
    3/21/2025 12:00:00 AM | Google
  • ★★★★★ Jacob Ramirez
    Austin herbsleb was great!! definitely have him help you! | Read Full Review
    3/21/2025 12:00:00 AM | Google
  • ★★★★★ Jennifer Herbsleb
    If you need a car go see Austin Herbsleb! Trustworthy and all around great guy, you can’t go wrong! | Read Full Review
    3/21/2025 12:00:00 AM | Google
  • ★★★★★ Draven Rios
    John Mason provided exceptional service during my experience. He was knowledgeable, friendly, and patient, helping me find the perfect vehicle without feeling pressured. I highly recommend him for anyone looking for a smooth and enjoyable car purchase. | Read Full Review
    3/21/2025 12:00:00 AM | Google
  • ★★★★★ victoria trujillo
    John mason was my salesperson when I went to go buy my car. His customer service was exceptional! He explained all the details to my vehicle and answered all my questions and was very patient through the whole process. I’m very pleased with my purchase! | Read Full Review
    3/21/2025 12:00:00 AM | Google
  • ★★★★★ Stacy DeLaRosa
    Real disappointed in IPAC Dodge services here are truly horrible and unreliable salespeople or saleman Clifford very pushy after purchasing my 2025 Jeep Grand Ch and owed us second key pushing me and my husband come in have do promptly. Which when we arrived he wasn’t even here to help then spending 3 hours left with no key and tint | Read Full Review
    3/21/2025 12:00:00 AM | Google
  • ★★★★★ Rocky Fulker
    Absolutely the worst dealership !!! Had seen reviews about them doing the bait and switch but I like to give everyone the benefit of the doubt. Total mistake!!! Hrs waisted , best advice I have is have the sale person text you a picture of them standing next to the vehicle before going because you can’t trust them . Good luck if shop | Read Full Review
    3/20/2025 12:00:00 AM | Google
  • ★★★★★ Rey Lopez
    All I have to say is “double talk & smoke and mirrors”and they don’t care about your budget. They actually tried to sell me the vehicle at MSRP which everybody knows that’s way too high especially for a vehicle that is already one year old.Had to deal with a manager named Cody, who is obviously nowhere close to the level of experienc | Read Full Review
    3/17/2025 12:00:00 AM | Google
  • ★★★★★ Alejandro Cruz
    Yahya Mohammed — Awesome sales man Good knowledge of sales and explanation Good customer service Knows what his business is | Read Full Review
    3/14/2025 12:00:00 AM | Google
  • ★★★★★ J
    Amazingly amazing, experience of amazing people who are simply amazing and I can't say anything else other than amazing | Read Full Review
    3/14/2025 12:00:00 AM | Cars.com
  • ★★★★★ Luis Silva
    Ruben Rivera was excellent. On getting me on a truck that was looking for he took care of us through the whole process love the truck he put into took his time to explain everything if you looking for car or truck go see him at ipac doge ram highly recommend | Read Full Review
    3/12/2025 12:00:00 AM | Google
  • ★★★★★ Down South Gardening With Jenn
    Went into this dealership with a pre approval, came out without a car and three hard inquiries to my credit from them, trying to get me approved from their lenders. they showed me way too many cars they said I would approve for, just for each time I went and sat at their desk they told me I didn’t approve. FRAUDSTERS | Read Full Review
    3/10/2025 12:00:00 AM | Google
  • ★★★★★ Marcos Cervantes
    PLEASE PLEASE DONT BUY FROM HERE. THEY WILL SCAM YOU AND TAKE YOUR MONEY AND THEN GET MAD AT YOU FOR ASKING FOR YOUR MONEY BACK BUNCH OF IGNORANT PEOPLE WHO JUST WANT TO TAKE ADVANTAGE AND TAKE YOUR HARD EARNED MONEY | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★★ Guillermo Velarde
    I brought my vehicle in for repairs ($11,000) and had a horrible experience. Expressed concern about my paint job and misalignment on my hood. Came in to the body shop and I was evidently upset but kept my composure. I was met with extreme aggression from Nathan my estimator. He apologized after saying he did come in a little hot but | Read Full Review
    3/7/2025 12:00:00 AM | Google
  • ★★★★★ rosemunoz400
    Excellent customer service! very kind and easy to understand the work done on my car | Read Full Review
    3/5/2025 12:00:00 AM | Cars.com
  • ★★★★★ Patrick Whitehead
    Austin was very professional and helpful. He made sure all my questions and concerns were addressed. He's currently helping me work out an issue with the truck. When I test drove the front brakes were squealing. He had them adjusted and I left with no squealing. However 2 days later, they started squealing again on Monday 3-3-25. I c | Read Full Review
    3/4/2025 12:00:00 AM | Google
  • ★★★★★ SAM B
    When we arrived we were greeted by a professional, John. He's very welcoming and attentive. We mentioned what we're interested in and he showed us the way. John had all the answers. When you show up to purchase ask for John and tell him Sam sent you. John made the buying experience easy. | Read Full Review
    3/4/2025 12:00:00 AM | Google
  • ★★★★★ Gina Pringle
    Jorge was is valuable employee at IPAC he showed me how use all of the all the functions of my new vehicle which was very helpful. Very nice, knowledgeable and respectful made my journey easy appreciate you young man. | Read Full Review
    3/3/2025 12:00:00 AM | Google
  • ★★★★★ Yesve Vesve
    | Read Full Review
    2/28/2025 12:00:00 AM | Google
  • ★★★★★ Dustin Haseloff
    I recently had the pleasure of visiting Ingram Park Chrysler Jeep Dodge Ram, and I can’t say enough good things about my experience! From the moment I walked in, I was greeted with warm smiles and a friendly atmosphere. The staff members were incredibly knowledgeable and took the time to understand my needs without any pressure. I w | Read Full Review
    2/28/2025 12:00:00 AM | Google
  • ★★★★★ Fernando
    bad service start n finish. after service lousy. was not pleased when this was done. before I got there. very under minded. | Read Full Review
    2/28/2025 12:00:00 AM | DealerRater
  • ★★★★★ Vanessa Sanchez
    | Read Full Review
    2/27/2025 12:00:00 AM | Google
  • ★★★★★ T C
    | Read Full Review
    2/27/2025 12:00:00 AM | Google
  • ★★★★★ Randy Williams
    Edward was great helped me get a vehicle I loved and helped me through the process to getting my new truck | Read Full Review
    2/26/2025 12:00:00 AM | Google
  • ★★★★★ Texas Harry
    Best car/truck buying experience! Christopher was awesome in regards to refinancing my Jeep Gladiator. | Read Full Review
    2/26/2025 12:00:00 AM | DealerRater
  • ★★★★★ Hervey
    The customer service provided during my entire car purchasing experience was excellent. I really liked how down to earth all the staff was. | Read Full Review
    2/25/2025 12:00:00 AM | DealerRater
  • ★★★★★ Marcella Johnson
    Jorge and Jose were so amazing and fun to work with ! Really cared about me as a person and not to pushy and very patient and friendly. Got the deal done with terms I wanted ! Thanks guys yall are amazing ! Anita Menard ( highly recommend them ) | Read Full Review
    2/25/2025 12:00:00 AM | Google
  • ★★★★★ Christopher Molina
    Experience was great. The sales person Josue was very professional and helpful. He talked about our options explained everything that we can do. Thank you for helping us get into our new vehicle. | Read Full Review
    2/25/2025 12:00:00 AM | Google
  • ★★★★★ Juan Hernandez Sr
    The sales people were very friendly and helped get the truck we wanted just the process was a bit long | Read Full Review
    2/25/2025 12:00:00 AM | Google
  • ★★★★★ Stephanie Hardin
    I could say a lot about this place!! No negative words whatsoever!! After being denied constantly I found someone who took the time out and helped me.. Jorge you are truly a blessing you and ray!! You guys got me into the car I wanted and I’m grateful | Read Full Review
    2/25/2025 12:00:00 AM | Google
  • ★★★★★ logan senger
    Josue Ithier is amazing! He helped me get a 2022 Ford Mustang and I couldn’t have asked for someone better to help me with the purchase!! Definitely check this place out! | Read Full Review
    2/25/2025 12:00:00 AM | Google
  • ★★★★★ Orlando Peña Garcia
    Josue buen vendedor BENDICIONES | Read Full Review
    2/24/2025 12:00:00 AM | Google
  • ★★★★★ Paul Gutierrez
    Spoke to Solomon in the Service Department about a power issues in my 2021 Jeep Wrangler. Solomon provided excellent service and feedback. His experience and knowledge was very helpful. I really appreciate his help and guidance. | Read Full Review
    2/19/2025 12:00:00 AM | Google
  • ★★★★★ Claudia M
    Don’t shop here. You’ll be wasting your time and hella dollars for service over and over. They sell you junk. So disappointing. Good luck. | Read Full Review
    2/19/2025 12:00:00 AM | Google
  • ★★★★★ Joy Blackburn
    I should have done my research and read the reviews here before wasting my time at this dealership. It’s honestly heartbreaking to see so many people sharing similar experiences. Even worse, many customers signed paperwork, only to realize later the huge mistake they made after reviewing their contracts. From the very beginning, we | Read Full Review
    2/18/2025 12:00:00 AM | Google
  • ★★★★★ Rj_zapata
    Only giving one cause it's required. Worst bait and switch of my life. Even if you call and speak with someone the price will still be inflated when you arrive. I drove from Austin with a quote and told you can't believe the internet sales people "it happens all the time" is what I was told. Deceptive sales tactics to get you in the | Read Full Review
    2/18/2025 12:00:00 AM | DealerRater
  • ★★★★★ John Brewer
    The overall experience was great.David,Vern and Howard were amazing. I would highly recommend!!! | Read Full Review
    2/17/2025 12:00:00 AM | Cars.com
  • ★★★★★ Sheryl Suarez
    Recently we had the the pleasure to work with the incredible Pete Garza in Finance. The previous vehicle that we owned was totaled by no fault of our own. In speaking with Pete, we were able to determine many issues regarding the insurance company that we had worked with on this totaled claim. There were many discrepancies and Pet | Read Full Review
    2/17/2025 12:00:00 AM | Google
  • ★★★★★ Rob Zapata
    Only giving one cause it's required. Worst bait and switch of my life. Even if you call and speak with someone the price will still be inflated when you arrive. I drove from Austin with a quote and told you can't believe the internet sales people "it happens all the time" is what I was told. Deceptive sales tactics to get you in the | Read Full Review
    2/17/2025 12:00:00 AM | Google
  • ★★★★★ tessilou
    Service visit and advisor were exceptional. Service advisor went an extra mile to provide the same day service I needed. | Read Full Review
    2/15/2025 12:00:00 AM | DealerRater
  • ★★★★★ John Ramirez
    I regret to say my experience with Ingram Park Chrysler Jeep Dodge RAM was remarkably unsatisfactory. I was sold a vehicle advertised as ‘new,’ but discovered evidence of previous ownership and mechanical concerns (oil residue around the wheels being the most alarming). The mismatch between what was promised and what I received has e | Read Full Review
    2/15/2025 12:00:00 AM | Google
  • ★★★★★ Shinil R Krishnan
    I want to sincerely thank Mr. Troy Shenon for his time, professionalism, and dedication in identifying the issue with my 2025 Jeep Compass. Despite multiple visits to IPAC, where various technicians dismissed my concerns, stating that no errors appeared during diagnostics, Mr. Shenon took a different approach. Just as I was consideri | Read Full Review
    2/14/2025 12:00:00 AM | Google
  • ★★★★★ adrian perez
    Solomon was a great help with my 2020 jeep wrangler. He quickly knew what and how to resolve the issues I was going to initially pay $200 for just the diagnostics. Solomon was friendly and knowledgeable, would definitely recommend going to see him at the service center! | Read Full Review
    2/13/2025 12:00:00 AM | Google
  • ★★★★★ brew_mba
    ?? THE MOST BLATANT BAIT-AND-SWITCH SCAM I’VE EVER EXPERIENCED – A WARNING TO ALL BUYERS ?? If I could give negative stars, I would. This scam shop of a dealership represents everything that is wrong with the car-buying process. I’ve dealt with shady dealerships before, but this one is SHADY AF!!! This is next-level robbery. They delib | Read Full Review
    2/13/2025 12:00:00 AM | DealerRater
  • ★★★★★ Annie Antoine
    My husband and I recently bought a vehicle from this location and were very pleased with the customer service we received. Josue was our salesperson, and he was so patient with us, well-spoken, and knowledgeable. In the end, we did purchase a vehicle there and are pleased with it! | Read Full Review
    2/12/2025 12:00:00 AM | Google
  • ★★★★★ Jake Hernandez
    Mike is a genuine dude and made the buying process seamless. | Read Full Review
    2/12/2025 12:00:00 AM | Google
  • ★★★★★ CliffNochill
    Clifford is great one of the best people I’ve ever worked with! Would recommend him to every one I know! | Read Full Review
    2/10/2025 12:00:00 AM | Google
  • ★★★★★ g smith
    I think it's real professional how you stuck a wet behind the ears KID with a SIXTY ONE THOUSAND DOLLAR FIRST CAR. REAL NICE WORK. | Read Full Review
    2/10/2025 12:00:00 AM | Google
  • ★★★★★ Robert Bell
    I hate the fact that I go up there for a car that worth 50,000 and my bank tell me it’s 70,000 I half to pay back than they tell me I need a down payment of 500 when my bank says the car been funded than the car has scratches and everything I had to go and buy a battery they keep hanging up in my face when I call they have me paying | Read Full Review
    2/10/2025 12:00:00 AM | Google
  • ★★★★★ Mr. Moto
    Getting older now and I always wanted a truck with a lift kit on it. Being older I also wanted a muscle car. I was more than happy to buy a hot rod truck with a lift to satisfy my wants not needs. Also, 2024 is the last year you can get a V-8 Hemi in a Ram 1500 classic. This is a great place to do business. Don’t hesitate. Thank you | Read Full Review
    2/8/2025 12:00:00 AM | Google
  • ★★★★★ Jordan Trotter
    As soon as we pulled up to the dealership, all of the male salesmen were standing outside and staring at my vehicle, which was very creepy. They didn’t look very welcoming. A couple of them stood directly behind the car and waited for us to get out. We told one of the salesmen that we were just browsing and didn’t need any assistance | Read Full Review
    2/8/2025 12:00:00 AM | Google
  • ★★★★★ S.Y. Trotter
    My first stop in car shopping this morning, all the salesmen standing outside, I got out of my jeep to review car sticker on jeep compass to get more understanding of the features. I said to one sales I’m just looking he says you are on my property I can follow you if I want. Wrong words. Got back in my car went to different dealer b | Read Full Review
    2/8/2025 12:00:00 AM | Google
  • ★★★★★ Aiden Canales
    Had a good experience here at IPAC. Josue Ithier helped me out and showed me a good number of vehicles. Josue and the rest of the staff helped me get into a vehicle that I was truly satisfied with. Would recommend IPAC! | Read Full Review
    2/7/2025 12:00:00 AM | Google
  • ★★★★★ Carlos Felipe Sabogal
    All personnel were friendly and professional. | Read Full Review
    2/7/2025 12:00:00 AM | Google
  • ★★★★★ derek kusi
    Very patient and helpful. | Read Full Review
    2/4/2025 12:00:00 AM | Google
  • ★★★★★ Luis Perez
    Buen vendedor, y sobre todo maneja muy bien el idioma español , .Good salesman and above all he speaks Spanish well | Read Full Review
    2/4/2025 12:00:00 AM | Google
  • ★★★★★ ariana-isabelle lopez
    Harley was a huge help in finding & purchasing a vehicle that fit my needs. Buying a car is never fun or easy but Harley stayed with us every step of the way, as well as helping keep my daughter entertained for the hours we were in dealership! Very friendly & helpful, will be recommending him to friends & family. | Read Full Review
    2/4/2025 12:00:00 AM | Google
  • ★★★★★ King Ed
    What can I say, went in for service, they did it quickly and for a reasonable price. | Read Full Review
    2/4/2025 12:00:00 AM | Cars.com
  • ★★★★★ Lui
    Avoid this dealership! We recently bought a car from them and we ended paying more than the asking price! I thought I was paying the sticker price or less. After a couple of days after I realized we paid more than the original asking price, I was in shock. I attempted to return the vehicle under their hassle free return policy within | Read Full Review
    2/4/2025 12:00:00 AM | DealerRater
  • ★★★★★ Bennie King
    My salemans promised to get a lift transfered from my Jeep to new vechile later said he did not know what happen to trade in also been waiting over a week for a check he also promised, His name is Jose Pena. Will not recomend to anyone | Read Full Review
    2/4/2025 12:00:00 AM | Google
  • ★★★★★ Lucky Girl
    Service isn’t fast! Have to wait 1hr and 30 minutes to 2hrs just an oil change is crazy! So much for an express lane! I might as well go to Walmart!! Don’t go here! | Read Full Review
    2/3/2025 12:00:00 AM | Google
  • ★★★★★ Luis
    I would rate this dealership lower if possible. They are the worst dealership in town. They do not honor the sticker on the price of their vehicles. I also attempted to return a vehicle under their hassle free return policy, and they refused to do so. Buyer beware, they are not a trustworthy business. I deeply regret doing with them | Read Full Review
    2/3/2025 12:00:00 AM | Google
  • ★★★★★ Jose V.
    It’s been like 4 days now and I wanted to shout out to Clifford and his team for my new Jeep Gladiator really Iove my truck the change from a bmw to my new project is crazy ! Thank you for making this happen | Read Full Review
    2/1/2025 12:00:00 AM | Google
  • ★★★★★ Wes
    My appointment was at 7 am and someone greeted me immediately. Really liked the technicians thorough video and the follow up by Bryan the advisor...waiting area was excellent as well..we'll done Mazda at Ingram!! | Read Full Review
    2/1/2025 12:00:00 AM | Cars.com
  • ★★★★★ Sylvia Watts
    Harley was professional and patient. He answered all my many questions and made the purchasing process go smooth. | Read Full Review
    1/30/2025 12:00:00 AM | Google
  • ★★★★★ Rick Pitts
    Christian, sales guy, Cody, sales manager, and Pete, finance were faaaantastic! Chris listened, didn't pressure and showed me and my wife and good handful of jeeps. He had us test drive one which ultimately was the one I purchased. Cody assured me that they would do everything they could to make a deal. He also listened and didn't pr | Read Full Review
    1/30/2025 12:00:00 AM | Google
  • ★★★★★ Billy Morris
    I Love my new Jeep, but not to happy after really thinking about it and looking over my paperwork. They did not give me the amount they said for my vehicle. Instead they raise the price of the car by 3k. I did mention it and they said they fixed it and 4 hours later I was tired and do not believe I looked as hard as I should have. | Read Full Review
    1/30/2025 12:00:00 AM | Google
  • ★★★★★ Courtney Garcia
    Salesmen post FALSE prices on fb marketplace to bait you into going. | Read Full Review
    1/30/2025 12:00:00 AM | Google
  • ★★★★★ Annoyed
    Unethical sales practices! Saw an advertisement online and went in after speaking to someone online. The sales person brought the car over and the MSRP on the sticker was 20k dollars more than the car online! The dealers final price was almost 30k more than the price online. When this discrepancy was brought up to our sales person he | Read Full Review
    1/30/2025 12:00:00 AM | DealerRater
  • ★★★★★ Vince Shirvanian
    | Read Full Review
    1/27/2025 12:00:00 AM | Google
  • ★★★★★ Greg Molina
    | Read Full Review
    1/27/2025 12:00:00 AM | Google
  • ★★★★★ Steven Blum
    Ruben and the staff were very helpful all the way through the whole process | Read Full Review
    1/27/2025 12:00:00 AM | Google
  • ★★★★★ Mark Tovar
    These folks were kind to me, especially Richard. Had a total loss van wreck. so it's nice to have helpful people when you go through all that | Read Full Review
    1/26/2025 12:00:00 AM | Google
  • ★★★★★ Theresa
    Domingo was very helpful friendly he was very attentive to keep me informed on my car | Read Full Review
    1/25/2025 12:00:00 AM | DealerRater
  • ★★★★★ Bw
    I was in and out in one hour for them to replace a drive belt, and I was there 30 minutes ahead of time. Mark was excellent, and he price matched another dealer’s quote. Highly recommend | Read Full Review
    1/23/2025 12:00:00 AM | Cars.com
  • ★★★★★ Tommy Avalos
    Good customer service and knowledgeable | Read Full Review
    1/23/2025 12:00:00 AM | Google
  • ★★★★★ Jennifer Scruggs
    I recently sold a vehicle to this company and was assured that payment would be processed within a week. However, three weeks later, I still have not received payment despite them having possession of the vehicle. This experience has been incredibly frustrating and unprofessional. I expected better communication and promptness in han | Read Full Review
    1/22/2025 12:00:00 AM | Google
  • ★★★★★ Rubicon117
    If i could give them 0 stars i would, these people leave cars on their website that aren’t even there just so they can get people into their dealership. I called 2 days in advance and told them i was gonna look at a particular car and was most likely gonna buy it and was told it was there in the lot. Then called the day before and wa | Read Full Review
    1/22/2025 12:00:00 AM | Google
  • ★★★★★ Rogelio Gonzales
    The experience was not bad. Brought a vehicle in to sell. Walked out with another vehicle. The problem I’m having is the lack of communication in regards to a check I was supposed to receive. I was quoted for a week plus a day or two. It’s been over three weeks and after repeatedly reaching out, I am no where closer to any new i | Read Full Review
    1/22/2025 12:00:00 AM | Google
  • ★★★★★ Robert Armstrong
    It was a wonderful time every one was great I would sent my people that want to buy a vehicle I was quick I felt like I meant something to them as soon as I walked in the doo | Read Full Review
    1/20/2025 12:00:00 AM | Google
  • ★★★★★ Kristi Lee
    I had the greatest experience purchasing my brand new Jeep with Pablo. He was patient kind and made the transaction effortless. Thankyou again! | Read Full Review
    1/17/2025 12:00:00 AM | Google
  • ★★★★★ Rosa Maria Rocha
    Omg we definitely would recommend Christian he was so helpful and very kind and informative and he took care of us from start to finish if we could give him 10 stars we would definitely will be going back thanks Christian | Read Full Review
    1/17/2025 12:00:00 AM | Google
  • ★★★★★ RUTH SANCHEZ
    Once we got to the Financial process it went very smoothly. | Read Full Review
    1/16/2025 12:00:00 AM | Google
  • ★★★★★ willread1204
    IPAC Dodge: I took me vehicle in for a safety recall and was able to get it looked at that morning. I waited for it a couple of hours or so, but it was done as expeditiously as possible..I appreciated that. Although I waited, I liked that they offered shuttle service to take me back home and that my home was within the driving radius | Read Full Review
    1/16/2025 12:00:00 AM | DealerRater
  • ★★★★★ Susana Gonzales
    I left my vehicle 1/9 and was told 3-5 business days. It is 1/17 and I can not get a call back. This is for a diagnosis, I cannot even imagine the repair. I understand sometimes things happen where it takes longer but it is not acceptable that Charles will not return my call. I call on a daily at least 2x. He is there but too bu | Read Full Review
    1/16/2025 12:00:00 AM | Google
  • ★★★★★ Ivan Riveros
    Excelente atención y servicio muchas gracias | Read Full Review
    1/13/2025 12:00:00 AM | Google
  • ★★★★★ Sherry Davis
    Damien is an awesome salesman. He was very professional and was knowledgeable about the vehicle I purchased. | Read Full Review
    1/11/2025 12:00:00 AM | Cars.com
  • ★★★★★ Daniella Correa
    Had a great experience here, Pablo Rodriguez was an extreme help, didn’t think I was going to be able to go in and come out with a car the same day but made it happen. Overall a good and friendly environment with everyone being thorough throughout the process. Highly recommend! | Read Full Review
    1/10/2025 12:00:00 AM | Google
  • ★★★★★ Louis Cortez
    SERVICE DEPARTMENT IS TRASH PURE TRASH Bought a used 2018 jeep supposably it went through inspection and all that had the vehicle for 2 weeks and ended up breaking down on me I took it back because they said they we’re gonna make it right , come to find out the want to charge me $1,300 to replace an alternator I bit my tongue and ac | Read Full Review
    1/9/2025 12:00:00 AM | Google
  • ★★★★★ Angelica Cortes
    The best salesman ! | Read Full Review
    1/8/2025 12:00:00 AM | Google
  • ★★★★★ Gloria Hernandez
    Excellent customer service, Austin was a pleasure to work with no pressure and very helpful. I got the car I wanted at a great price ty ty ty | Read Full Review
    1/8/2025 12:00:00 AM | Google
  • ★★★★★ Viola Uribe
    Chris was awesome, very polite and helpful. Great doing business with you. | Read Full Review
    1/7/2025 12:00:00 AM | Google
  • ★★★★★ Juan Sanchez
    They set me up for an appointment at 4pm and it’s 435 and they haven’t been able to find out with who they put the appointment with and they haven’t checked on me | Read Full Review
    1/7/2025 12:00:00 AM | Google
  • ★★★★★ Claire
    had appointment great service and quick thank you will be returning when needed thanks again | Read Full Review
    1/6/2025 12:00:00 AM | Cars.com
  • ★★★★★ Zhané
    Lawrence was my salesman and he was very pleasant and helpful my entire process! Thank you Lawrence for helping me get into an affordable reliable brand new vehicle. My family and I are thankful and your energy left a good impact on me. Blessings to you and your family again Lawrence, and thank you for putting a smile on peoples face | Read Full Review
    12/30/2024 12:00:00 AM | Google
  • ★★★★★ Cyndi Olivo
    Everything was great!!!! | Read Full Review
    12/30/2024 12:00:00 AM | Google
  • ★★★★★ Milagros Burton
    Thank you for your patience and professionalism. My grandson needed me to co-sign for him. I live in Georgia, but you were able to assist us with the purchase of his car. I can’t thank you enough. ?????????? | Read Full Review
    12/27/2024 12:00:00 AM | Google
  • ★★★★★ Jacob Monroe
    I met Michael while wanting to see a specific car they had on the lot. He hung out with me while we looked and drove the car. He made the whole experience easy and wasn't pushy about just getting a sale. Best dealership experience I've had | Read Full Review
    12/26/2024 12:00:00 AM | Google
  • ★★★★★ Joey Cortez
    Had a very good experience here at IPAC. Ruben Rivera was awesome. He answered any questions I had and knew exactly what I was looking for. He stayed late to help us get into the vehicle we wanted and promised that we would leave with a new vehicle that same night and we did. I highly recommend this dealer and if you need anything a | Read Full Review
    12/25/2024 12:00:00 AM | Google
  • ★★★★★ Muchomicho
    The service was fast they work on my car right away and got it done flawless. Waiting room it got a nice upgrade so it felt like I was there for only 5 minutes. | Read Full Review
    12/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ peter8547
    Fantastic employee, very knowledgeable and professional. He advises what needs to be done and the time frame when needed. He is the one that I trust to give me the straight scope. | Read Full Review
    12/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ frank vallarta
    Very attentive personnel, willing to go over all the options there are to ensure they fulfill your needs. My sales man was patient and even got me more options with info on every vehicle we saw interest in. The manager made the deal happen as we were far on the numbers at first, until he came back with a better option that worked for | Read Full Review
    12/24/2024 12:00:00 AM | Google
  • ★★★★★ SHARON PEREZ
    Clifford is a great person! Understands your needs when presented and will go out of his way To assist you and make a happy customer | Read Full Review
    12/21/2024 12:00:00 AM | Google
  • ★★★★★ Angela Talamantez
    It sucked. Raymond was flirting with my wife and continues to message her with flirtatious remarks. I will never go there again. | Read Full Review
    12/20/2024 12:00:00 AM | Google
  • ★★★★★ Robin Hunter
    Rekindling my statement because I was lied to once the sale was done. Marco salesmen and Wan was in finance that took care of me while at the dealership. I asked Marco if the vehicle had two sets of keys. Per Marco once you come back in with your money I’ll have the other set of keys available for you. Go back Marco no longer work th | Read Full Review
    12/19/2024 12:00:00 AM | Google
  • ★★★★★ Alma C.
    Bryan did an amazing job in the video explaining everything and was very kind. He made my waiting time as short as he could, which is great! I didn’t want to spend ours at the dealership waiting for my car. | Read Full Review
    12/18/2024 12:00:00 AM | Cars.com
  • ★★★★★ Sameryryan
    My dissatisfaction with this dealership is beyond this review. Short and sweet, they didn’t pay my trade-in off in time, which caused numerous phone calls and headaches from my bank and now my credit report and they didn’t transfer my Disabled Veteran plates like I was told they would (even signed the paperwork to do so). Causing eve | Read Full Review
    12/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ Heidi S
    Do I recommend IPAC Dodge? No. It took weeks to get my trade paid off. I traded my truck in on Nov 13th, then had to go back on the 27th to sign the paperwork a second time. I called the dealership on 9 Dec since my trade still wasn't paid off. Louis Saldivar ended up helping me get the paperwork overnighted to my bank (which wasn't | Read Full Review
    12/17/2024 12:00:00 AM | Google
  • ★★★★★ Ryan
    My dissatisfaction with this dealership is beyond this review. Short and sweet, they didn’t pay my trade-in off in time, which caused numerous phone calls and headaches from my bank and now my credit report and they didn’t transfer my Disabled Veteran plates like I was told they would (even signed the paperwork to do so). Causing eve | Read Full Review
    12/17/2024 12:00:00 AM | Google
  • ★★★★★ Debbie Fernandez
    Jose was AMAZING! He helped guide my husband and I in the purchase of our new vehicle. He was very informative, patient and above all took his time with us to understand our needs. If you are looking into purchasing a vehicle, Jose is the man to see when at IPAC. | Read Full Review
    12/14/2024 12:00:00 AM | Google
  • ★★★★★ Shameeka
    Bryan was so kind and knowledgeable. I love the video of inspection and recommendations sent | Read Full Review
    12/13/2024 12:00:00 AM | Cars.com
  • ★★★★★ Pablo Rivera Martinez
    I have bought two vehicles from them, but I will not return. The problem was with my last purchase, the website stated a price, and then you get to the dealership and they tell you the price is actually higher. Ok, I really wanted that car, but I should have gone to another dealership. I have discovered that their price was way above | Read Full Review
    12/12/2024 12:00:00 AM | Google
  • ★★★★★ Rj Garibay
    They always treat me like family , always a great staff I’m definitely coming back ?? | Read Full Review
    12/10/2024 12:00:00 AM | Google
  • ★★★★★ Heidi S
    Do I recommend IPAC Dodge? Yes and no. It took weeks to get my trade paid off. I traded my truck in on Nov 13th, then had to go back on the 27th to sign the paperwork a second time. I called the dealership on 9 Dec since my trade still wasn't paid off. Louis Saldivar ended up helping me get the paperwork overnighted to my bank (which | Read Full Review
    12/10/2024 12:00:00 AM | Google
  • ★★★★★ Michael Castillo
    Jose was a great salesman. Willing to test drive however many vehicles and get a great deal. Thank you to the whole team especially him. | Read Full Review
    12/8/2024 12:00:00 AM | Google
  • ★★★★★ Felix Wingmann
    This dealer has good employees but horrible business practices. One is that they have a bait and switch technique to get clients through their door. I went to look at a 2021 Jeep Gladiator last Saturday that was manual and being it was manual was probably the #1 selling point for $28,000. After deciding to get it and submit a credit | Read Full Review
    12/5/2024 12:00:00 AM | Google
  • ★★★★★ maryrod0113
    Had my oil change today and had a great experience. Mark welcomed me and made sure my info was all correct. The girls , got only one name , Sandy was so sweet and she answered a question I had concerning my options that program my phone to my car. This I know for this was my 9 visit. Can’t beat the price for the 3 oil changes plus ti | Read Full Review
    12/4/2024 12:00:00 AM | Cars.com
  • ★★★★★ mindymerhi
    If I could give a negative rating, I would. Howard Young is a snake in the grass. I made a deal with the car sales man and had it in writing. When I went in to the finance room, I noticed $3000 added to the price. Thinking it was an honest mistake, I asked to speak to Howard again. He said that was the price and he would not change i | Read Full Review
    12/4/2024 12:00:00 AM | Cars.com
  • ★★★★★ Louis Cortez
    Bought a used 2018 jeep supposably it went through inspection and all that had the vehicle for 2 weeks and ended up breaking down on me I took it back because they said they we’re gonna make it right , come to find out the want to charge me $1,300 to replace an alternator I bit my tongue and accepted then after that was done the vehi | Read Full Review
    12/4/2024 12:00:00 AM | Google
  • ★★★★★ Leslie Ramirez
    Joe Briseno is the real deal. He cares and makes sure you are getting the best car and deal for you. He worked so very hard to make me happy. He had me feeling so happy I did not care too much about the short treatment from the finance team. If you’re at IPAC Jeep see Joe. You’ll be happy you did! | Read Full Review
    12/2/2024 12:00:00 AM | Google
  • ★★★★★ Juan Hernandez
    | Read Full Review
    12/2/2024 12:00:00 AM | Google
  • ★★★★★ jimmy Vasquez
    At service department had a better experience. Oil change was pretty quick unfortunately couldn’t get tires rotated. Finance updated my plates/ registration quickly. | Read Full Review
    11/23/2024 12:00:00 AM | Google
  • ★★★★★ Ed Tovar
    I was involved in a car accident, the police turned the two cars over to towe companies. One went to the SAPD inbound yard, and my car was taken to IPAC. I wasn't asked anything they just arbitrarily took my car to IPAC. I have a shop I prefer so I wanted it moved to that shop. IPAC wanted charges paid for having the car on their lo | Read Full Review
    11/23/2024 12:00:00 AM | Google
  • ★★★★★ Roland
    The wife and I took our vehicle to be worked on twice. They have done an amazing job. They listen to all our concerns and always kept us in touch with progress. Our car looks just as it did when we bought it. | Read Full Review
    11/22/2024 12:00:00 AM | Google
  • ★★★★★ David Blalock
    | Read Full Review
    11/22/2024 12:00:00 AM | Google
  • ★★★★★ Scotty Rotty
    Watch for staff especially management they'll make claims to cover up their contracts ?? never coming here ever again that general manager Bob is something else | Read Full Review
    11/19/2024 12:00:00 AM | Google
  • ★★★★★ Rodolfo Mendoza
    | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ Gavino.cardenas
    Appointment was on time, auto technician was very detailed on service that is due to mileage | Read Full Review
    11/13/2024 12:00:00 AM | Cars.com
  • ★★★★★ Henry Galindo
    | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★★ Stephanie Castillo
    Wasn’t very happy at how I feel like my mother was taken advantage of just to make a sale. She went in to buy a car being that she didn’t like hers and was sold a car EXACTLY like the one she has. Very unhappy | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★★ Ldgibson7121
    Everything was excellent I was very impressed and satisfied will use them again!Cody was great very professional! | Read Full Review
    11/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ francisco gonzalez
    | Read Full Review
    11/10/2024 12:00:00 AM | Google
  • ★★★★★ wade.hermes
    VERY UNETHICAL SALES PRACTICES. We saw an ad for a vehicle posted on November 3rd on their web site with a clearly marked price. We came in on the 9th of November to see the vehicle, we showed the ad to Clifford, the sales person and wanted to put a hold on the vehicle pending a test drive. To which they said no problem and we would | Read Full Review
    11/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ wade.hermes
    VERY UNETHICAL SALES PRACTICES. We saw an ad for a vehicle posted on November 3rd on their web site with a clearly marked price. We came in on the 10th of November to see the vehicle, we showed the ad to Clifford, the sales person and wanted to put a hold on the vehicle pending a test drive. To which they said no problem and we would | Read Full Review
    11/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ Wade Hermes
    VERY UNETHICAL SALES PRACTICES. We saw an ad for a vehicle posted on November 3rd on their web site with a clearly marked price. We came in on the 9th of November to see the vehicle, we showed the ad to Clifford, the sales person and wanted to put a hold on the vehicle pending a test drive. To which they said no problem and we would | Read Full Review
    11/9/2024 12:00:00 AM | Google
  • ★★★★★ William Cluiss
    Had an awesome experience with Austin Murry. He was very transparent and answered any and all questions I had. A real patient and relaxed guy and makes you feel welcomed! | Read Full Review
    11/7/2024 12:00:00 AM | Google
  • ★★★★★ Todd McAllister
    Chris took a lot of time ensuring my wife got the right vehicle without settling for something she didn't really want. | Read Full Review
    11/7/2024 12:00:00 AM | Google
  • ★★★★★ Cristian Hernandez
    Salesman: Jose Anderson. He was very polite, patient, optimistic and very, very helping salesman. I recommend JOSE ANDERSON for purchasing a vehicle! Made me a happy vehicle owner. | Read Full Review
    11/6/2024 12:00:00 AM | Google
  • ★★★★★ Sahil Mahajan
    There’s no zero star ratings I can give I bought Sahara wrangler with them certified car and In just two weeks it has battery problem and spare tire is been flat since the day I bought the car and they are so really mean when you wanna come in buy car they welcome you so much but when you have problem with car you bought from them th | Read Full Review
    11/6/2024 12:00:00 AM | Google
  • ★★★★★ Smoke Wilson
    Jose was a great salesman and overall great guy | Read Full Review
    11/4/2024 12:00:00 AM | Google
  • ★★★★★ smokedawg1377
    Jose is a great salesman and overall great guy. I recommend him to anyone looking for a new vehicle | Read Full Review
    11/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ jezz
    The deal was done quickly and there were no run arounds. My salesman was professional and delivered. | Read Full Review
    11/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ C. H
    | Read Full Review
    11/3/2024 12:00:00 AM | Google
  • ★★★★★ Hamdo
    ???? If you wanna be a happy person don’t ever go to this dealership!! I had to fix the car on my own because they said they could work on some ac issue and I spend about 25k in there. If you wanna regret your life go to them.!!!???? | Read Full Review
    11/3/2024 12:00:00 AM | Google
  • ★★★★★ casey owen
    Was so awesome . Love my new car. | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Janice Taylor
    The experience was pretty good. Thank you. | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ David Ortiz
    In the last 23 years I have bought and traded 5 cars and always get a good deal and help to find how to lower payments. Always go back. Ray was super helpful, and this may not be important in the business of selling cars, but he accompanied me to my place to get a car that I was trading and spent some extra time to talk with me, even | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ backburnerbill
    There is a problem on your service drive.l think Bryan is your instigator. I never spoke with Daniel. | Read Full Review
    10/29/2024 12:00:00 AM | Cars.com
  • ★★★★★ Thegiver@05
    I was sent an exclusive upgrade package via text, it looked appealing.. Hazeal stated " "I am excited to send you this offer for a brand new vehicle.! Please let me know if you are interested" I was then sent the details. I knew there would be some speed bumps in the road with my credit so I called to make sure that I would not be wa | Read Full Review
    10/29/2024 12:00:00 AM | Cars.com
  • ★★★★★ Rayven Solis
    Manager Johnny did nothing to assist in a vehicle I just got. He ran inside the showroom to hide when he accused me of “cursing at him” So I told him i would record our convo and he ran away because he didn’t want the truth to be recorded even though Texas is a one party law. He never apologized for the issues on my vehicle or that I | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ Adela Nunez
    Poor customer service. We purchased 2 vehicles on the same day (2024 Ram 3500 & 2024 Ram 1500). We purchased the additional Road Vantage coverages, however the business office or finance office ( at this point I’m not sure WHO) didn’t submit proper paperwork for both of my trucks. I needed to get a new tire- and was told that they d | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ Luther Bishop
    IPAC has always taken care of me when purchasing a new or used car/truck | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ Iovanna Reyes
    Great experience, the staff,(Pablo) our sales rep, and finance manger were very friendly n knowledgeable! Went in for a used vehicle but ended up leaving with a brand new one! Thank you for everything IPAC! | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ Gilbert Pena
    Horrible experience. Sold the car I was interested in. Told me they would call when the car was ready to test drive after inspection and reconditioning. I waited 4 days still no call. I finally went in person to get an update only to find out the car was sold.! Definitely do not recommend this place. Horrible communication. | Read Full Review
    10/25/2024 12:00:00 AM | Google
  • ★★★★★ MELISSA LOPEZ
    Austin was our car salesman and he was great! Ipac is very welcoming! Over all great experiences! | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ Robert Marin
    Bought a 2019 Dodge ram Limited dealers swore that they did a full inspection ok it. three days later, got a check engine light on it had to buy a new battery and new windshield wipers If you are looking to buy a used vehicle from them, I would look elsewhere cause they’ll tell you whatever you want to hear just so you can buy from t | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ Irish Gem
    Buyer beware! They WILL lie to you. They will TAKE ADVANTAGE of you. They will manipulate paperwork and YOU. Do yourself a favor and shop elsewhere. No ethics, no morals, no shame. That should be their jingle! | Read Full Review
    10/22/2024 12:00:00 AM | Google
  • ★★★★★ Scatpack Crusader
    | Read Full Review
    10/21/2024 12:00:00 AM | Google
  • ★★★★★ Linda Hamilton
    My sales experience was good. Callum was my salesperson and I would recommend him to everyone. Justin was also very helpful during my sales experience. After the sale, this dealership loses all of its charm and customer service. I have attached screen shots from their website. It clearly states that loaners are available. It's a lie | Read Full Review
    10/20/2024 12:00:00 AM | Google
  • ★★★★★ Sofia Jaelynn
    Ray was very helpful!! Thanks for being attentive and willing to work with our needs. Will definitely come back again. | Read Full Review
    10/19/2024 12:00:00 AM | Google
  • ★★★★★ Jimmy Vasquez
    After purchasing vehicle with Mike Jones the only bright spot in this review everything went down hill. The service department is to me what makes or breaks the deal. One tends to purchase a vehicle every few years yet we use the service department serval times over a year. I had the unfortunate experience of using them already. Af | Read Full Review
    10/19/2024 12:00:00 AM | Google
  • ★★★★★ Dale Kirby
    Austin Murry did a great job | Read Full Review
    10/17/2024 12:00:00 AM | Google
  • ★★★★★ JEANETTE ALVARADO
    I called to ask about service was put on hold for more than 10 minutes then got disconnected recalled & no answer. Drove to the location address my issues and didn't even bother to look at the problem or even try. Was told their machine was down. I left very disappointed very poor service @ your Service Department. I won't recommen | Read Full Review
    10/17/2024 12:00:00 AM | Google
  • ★★★★★ belindamorales1963
    Excellent Customer Service. I went in for an Oil Change and had a couple of questions about my Chrysler 300C and Domingo was very Knowledgeable and was able to help me. Thank you, Domingo | Read Full Review
    10/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ Ricardo Morales
    Excelente servicio | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ Nicole B
    This is for the service section. Sadly, we brought our jeep in for a stalling issue and they had it for weeks. After $10,000 for repairs, the jeep still does the same issue of stalling. Our service writer went on vacation and things got worse. When we went to pick up the vehicle they attempted to bill us for over what we agreed to as | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ maxine hale
    Austin Murry awesome experience, awesome salesman. Best car buying experience ever. IPAC is the place to go. Everyone under the IPAC was wonderful. Thank you IPAC | Read Full Review
    10/12/2024 12:00:00 AM | Google
  • ★★★★★ Joann Gutierrez
    | Read Full Review
    10/12/2024 12:00:00 AM | Google
  • ★★★★★ Julia Martin
    Austin Murry | Read Full Review
    10/12/2024 12:00:00 AM | Google
  • ★★★★★ Alamomike
    For EXCELLENT SERVICE - be sure to get Mark as your service advisor - professional, friendly, very helpful. Had to take car in for transmission issues and he was super helpful in reviewing the problem and getting me a loaner car. Ashley was great and had all the paperwork done in a flash so I could get in and out in no time. THANKS f | Read Full Review
    10/10/2024 12:00:00 AM | Cars.com
  • ★★★★★ kaswanajackson2
    Very clean customer service is excellent outstanding wonderful perfectionism very respectful The best dealership everybody do their part n their department | Read Full Review
    10/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ amsyomando
    Service department is awesome service Starts at the top Kim awesome When kim called me by my name i felt like part of family I drove in looking for Mr Harris #1 guy But he was busy , I woulde have waited a hour for Mr Soloman But I ended up getting a young guy I guess Soloman and joanthony are brothers Cus that young man treat me lik | Read Full Review
    10/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ Ruby Messier
    Austin Murry was awesome and super sweet and helpful! Would recommend him a hundred times | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ LordReem0
    Nicolai will be the reason that I come back here for my next purchase | Read Full Review
    10/7/2024 12:00:00 AM | Google
  • ★★★★★ Austin Munoz
    Micheal was absolutely amazing to work with, he stayed way past close to help me get the deal I was looking for with the truck I was looking for, and even after the papers were signed he stayed even later to help me get all the fancy stuff and settings set just right in my truck! Could not recommend Michael enough! | Read Full Review
    10/7/2024 12:00:00 AM | Google
  • ★★★★★ KJLT B
    My salesman Jose Anderson i strongly recommend you to ask for him. Was VERY accommodating, super nice, has patience, very good customer service. Jose was able to get me in my vehicle which I LOVE. Thank you very much Jose, the price to my vehicle, payments, and trade in was what i had been looking for for the past few months. I STRO | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Leslie salazar
    The staff were very nice and helpful. Thank you . | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Dennis Holt
    Arturo, was great as were the other members of the sales team. I located a vehicle I wanted in Oklahoma and they got it to San Antonio in a couple of days. Vehicle was delivered to my house along with a personalized tour by Arturo of all of the features. Will do business with IPAC again, no doubt | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ Teresa Portillo
    Wonderful service.........helped us find the perfect vehicle. | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ Heyward English
    Mr. Marco Sumier was very professional and helpful in me purchasing a vehicle. His years of expérience and knowledge made the car buying experience a less tense. | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Melissa Guzman
    | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Martina R
    Charles in service was great! Gave us great advice and information. | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★★ Mike Rodriguez
    I took my car to IPAC after a hit and run, and Nathan and the team were fantastic. Nathan carefully inspected the vehicle to ensure nothing was overlooked. When I got it back, the car looked brand new! He even followed up to make sure everything was running smoothly. Four months later, my car is still performing like a champ. Thank y | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★★ Bae1976
    Very disappointed, the salesman David Chandler took our down payment and days later am told the bank couldn't process loan even after already having an approval. Just wasted my time and broke my daughters heart . Just say you can't do the sale | Read Full Review
    9/27/2024 12:00:00 AM | Cars.com
  • ★★★★★ Leaha Spronk
    Staff was very friendly especially our amazing salesman Arturo!! We appreciated that he wasn’t pushy or aggressive which made the purchase of our Charger Daytona a quick and easy process. We made a great family memory and would recommend this dealership! Thank you Arturo & IPAC! ????? | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ Chantel Mujeeb
    So upset. I went to in based on a promise that they could help. I gave them all the facts about my situation before hand and was told by Austin that the program they had available with Louis (who is supposed to be a specialist, they say, in working with bad credit and difficult situations). Well I wanted to take time to think about i | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ victorrosas44
    Worst dealership in San Antonio Area!!! DO NOT DO BUSINESS HERE!!!!! You will be disappointed!!! They are great at selling you a lemon, but once you have an issue with the vehicle do not expect the same customer service actually do not even expect a call back. We are stuck paying on a car that is currently sitting in service. | Read Full Review
    9/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jailene Flores
    | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Janice Rust Dobbs
    Austin Murry | Read Full Review
    9/24/2024 12:00:00 AM | Google
  • ★★★★★ Armando Valdez
    Austin Murry helped us get into our dream vehicle, awesome personality and even better at explaining how things were gonna go. Everything went smoothly and I recommend doing business with him at this dealership. | Read Full Review
    9/21/2024 12:00:00 AM | Google
  • ★★★★★ Jessica Riojas
    Austin Murry was so amazing!! Sold me my dream car and could not be happier!!! | Read Full Review
    9/21/2024 12:00:00 AM | Google
  • ★★★★★ Pedro César Natal Rodrigues
    My wife and I recently purchased a car from there with Austin, and we are extremely satisfied with the service we received. Throughout the entire process, he was attentive, professional, and highly supportive. He went above and beyond to ensure that all of my questions were answered and that I felt confident in my purchase. I truly a | Read Full Review
    9/21/2024 12:00:00 AM | Google
  • ★★★★★ Juan H
    | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Lakendra Jones
    Three words… The Lord knew!!! I am truly thankful for not just my vehicle but the experience!!! Pabalo Rodriguez such a great young man. From his introduction, making sure we were comfortable to his honesty with knowledge to active listening. I drove home in my dream car and I thank The Lord for it all. God bless you young man. There | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Destiny Olds
    Austin, was great he took the time to show me and take me on test drives in multiple vehicles to help me find the perfect vehicle for me and my family. We got a 2024 Ram 2500 Cummins Laramie and couldn’t be happier with the truck. The Sales strategy implemented by the Sales manager is a bit misleading as the truck was listed with a “ | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Safari C
    If you’re looking for a new or used car, IPAC is the place to go. Austin helped me get into the Jeep I wanted quick and easy! Everyone there is kind and efficient and pros at what they do. I appreciate everyone there. Make sure to ask for Austin! | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Eloy Delacruz
    Sale was easy and the sales person was great Mr Austin | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ albertdg52Albert
    Excellent service, timely service, great customer service , every one friendly, clean department. Will come back for service | Read Full Review
    9/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ jimmie_arizola
    My wife and I have always been a Mazda product fans. Since the arrival of Mr. Brian Rodriguez (service writer) things have been a great deal better. The checkout ladies after service has been performed have always be great. Now the the videos that are sent to the customers email I think was a great idea. | Read Full Review
    9/7/2024 12:00:00 AM | Cars.com
  • ★★★★★ Savine Jones
    Austin H went above and beyond for my husband and I , ensuring we received the service we needed! | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Karl Jones
    Austin H.did an awesome job meeting our needs in pricing | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Mario juarez
    Very knowledgeable and courteoustay on top of my automobile and called me when it was ready | Read Full Review
    9/6/2024 12:00:00 AM | Cars.com
  • ★★★★★ Yadira Herrera
    Thank you for your help so nice and kind person | Read Full Review
    9/5/2024 12:00:00 AM | Google
  • ★★★★★ Mike Live
    It was ok. The salesman seemed way too eager to get me to get a vehicle ands I don’t think they even applied my discounts from working at UPS | Read Full Review
    9/5/2024 12:00:00 AM | Google
  • ★★★★★ Emmanuel
    Sketchy dealership that does a bait and switch. Doesn't honor online prices without adding 4k worth of fees. Typical negotiating tactics that drive a person crazy. Filed a BBB And FTC report after I walked out. I recommend others do the same. Adding thousands in fees and changing prices is not acceptable to customers and we as b | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★★ Alfredo Rodriguez
    Muy excelente muy amable con mucha paciencia sobre todo explicar y sobre todo muy amable para atender | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ Danielle Savage
    I was thinking of trading in my 2021 Jeep for a newer 2024 Jeep. Didn’t think I was going to get a great deal on the price for it but Ray Pena and Pablo were able to help me out. Now I have a great, newer Jeep! Thanks guys! | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Logan Camarillo
    great service wonderful communication skills helped me get in and out definitely recommend and will come back | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Michael Arellano
    | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ AHSEN HANIF
    Nathan is the best, helped me to get my car repair perfectly just like new after everyone said its totaled. | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Victor Rosas
    Hi I am back giving a little update on the car we bought from this dealership. My original post is still up if quick story we bought this jeep in December by January it was already in the shop due to no coolant and busted lines. Which to find out the dealership never did a full inspection on the vehicle. The check engine light consta | Read Full Review
    8/27/2024 12:00:00 AM | Google
  • ★★★★★ jesusgarciaantonio38
    It's an excellent experience everyone are really good at their work and very attentive to the clients needs. | Read Full Review
    8/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ justaconsumer
    A literal dumpster fire. Horrible service. No loaners. Awful. Service really is the only thing a dealership has to sell. All the cars are the same 5 colors with the same features anymore. | Read Full Review
    8/24/2024 12:00:00 AM | Cars.com
  • ★★★★★ Joshua Illa
    Pablo was very knowledgeable and gave great customer service to my family and I. If youre in the market for a vehicle, i highly recommend going to go see Pablo Rodriguez at this dealership. | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ Jess
    | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ snake58adjr
    The employees greeting us at the service area were quite friendly and welcoming. The problem I had was with either the employee that worked on my truck or the valet moving the truck. While getting into the truck someone apparently grabbed on to the handle that assists you in getting into the truck and put all their weight and dislodg | Read Full Review
    8/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ alfarophillip
    Fast friendly service vehicles always done on time clean atmosphere. The shop is always clean organized and very friendly | Read Full Review
    8/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ val bodden
    Jose was a pleasure to work with. He took care of us. | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Michelly Silva
    Raymond was very helpful. He went out of his way and stayed after hours to ensure my family was happy with our purchase. Great customer service and professionalism. We love our car! | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ Kyndall White
    Harley was very professional and knowledgeable during my visit to test drive a wrangler. Definitely recommend this dealership! | Read Full Review
    8/12/2024 12:00:00 AM | Google
  • ★★★★★ Jack Boulton
    We'll see it was fine at the beginning. Wanted to down grade to a cheaper payment. I own a 2021 Nissan kick under 60000 miles and has 100000 mile warranty. Got offer 11000 for kbb 16000 to 21000 yes your not going to get my my business. | Read Full Review
    8/11/2024 12:00:00 AM | Google
  • ★★★★★ Perpeture
    Have had my vehicle serviced a couple of times. Got no complaints. Everything was done in a timely manner both visits. | Read Full Review
    8/10/2024 12:00:00 AM | Cars.com
  • ★★★★★ Sabra Johnson
    | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ wcuevas322
    Paul is a very good and knowledgeable service rep. I am always impressed on how much he takes care of his customers. | Read Full Review
    8/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ Sonia Torres
    | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ gtdaisy210
    Have dealt IPAC for years, always great to come back to the professtionals who take care of your vehicle and you. Ed provided great customer service! | Read Full Review
    8/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ Nicole Cunningham
    Arturo was very helpful, patient, friendly, and professional. He went above and beyond to make this experience as convenient as possible | Read Full Review
    8/3/2024 12:00:00 AM | Google
  • ★★★★★ Blanca Dominguez
    Really great experience! Chris M and Angel were able to find me the vehicle I was looking for. The manager Johnny and finance person Daniel, answered all my questions and helped me close the deal. Thank you team IPAC; love my truck! | Read Full Review
    8/3/2024 12:00:00 AM | Google
  • ★★★★★ Joe Villalobos
    From the time we walked in those doors and shook hands with Ray Reese it was a great service. He involved his manager, Daniel with the loan for us help us out in every way possible I would definitely recommend everyone and anyone that needs a vehicle to go and see Ray and IPAC, Ray is going to help you out. Ray will take care of you. | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ Christina Parkett
    The sales team and the man that helped us. We're very helpful knowledgeable and made everything happen for us to get a vehicle the same day we went in. A very excellent team | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ Robin Hunter
    I’ve experienced some good customer service over my lifetime. I’ve gone over to see Marco my sale rep and Wan in finance it was excellent service. | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ David Gonzalez
    | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Sharon
    Good efficient work friendly service in a timely manner. Now the cashier person not as verbal when you pay don’t let you know when payment is ready will have you standing there. | Read Full Review
    7/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ Derek Morrow
    Be warned! I purchased a used Ram from here and they did not disclose that this vehicle had body damage. Any dealership that takes in a vehicle would have noticed this and should have disclosed it. Did they? Absolutely not. I called several times to speak with Joe Leal, he never returned any calls to make this right. I asked to sp | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ Catalina Cayax
    I had an excellent experience. Everyone has always been friendly and willing to answer all my question. | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Gloria Gonzalez
    Sean was extremely professional in helping us choose our third truck from IPAC at Ingram. He helped my husband get the truck he wanted. | Read Full Review
    7/24/2024 12:00:00 AM | Google
  • ★★★★★ benjamin hathaway
    Got this email today. This is beyond insane. | Read Full Review
    7/22/2024 12:00:00 AM | Google
  • ★★★★★ Laura Montemayor
    I wish I had a picture to share but unfortunately our experience was just horrible. Yes, we bought a new car but sales and service was just soooo bad. You know, the salesman could have made more than one sale that day but instead had us there for almost 8 hours. Ridiculous right! We got there at 9am (be the first ones in and the firs | Read Full Review
    7/21/2024 12:00:00 AM | Google
  • ★★★★★ Deb G
    Larry G was wonderful! He was thorough in explanations, provided options, worked diligently to get me what I wanted, all with no pressure!! Juan, finance, was very helpful too. He explained everything so well. I felt very comfortable with both of these gentlemen. Thanks to Johnny & higher Mgr for their help too!! | Read Full Review
    7/20/2024 12:00:00 AM | Google
  • ★★★★★ alfredo canedo
    Larry was amazing showed me everything what I wanted and helped me into the jeep I can go on adventures on with my kids I appreciate every he and the team has done if I can add more stars I would once again than you for everything!!!!! | Read Full Review
    7/17/2024 12:00:00 AM | Google
  • ★★★★★ Gladys Osorio
    Our agent was very helpful and patient. Thank you very much, Christopher | Read Full Review
    7/17/2024 12:00:00 AM | Google
  • ★★★★★ cesar bustos
    Ruben Rivera is awesome and did a fantastic job on helping me purchase my new 2025 Ram Limited. Thanks Ruben and keep doing an awesome job. | Read Full Review
    7/17/2024 12:00:00 AM | Google
  • ★★★★★ stephanie serros
    I want to thank Christopher, the salesman who helped me buy my car. He was really patient and made the process easy for me. He answered all my questions and made sure I was happy with my purchase. Christopher was friendly and made the whole experience fun. I would definitely recommend him to anyone looking to buy a car. He is really | Read Full Review
    7/17/2024 12:00:00 AM | Google
  • ★★★★★ Gilbert Lujan
    Very professional salesman | Read Full Review
    7/16/2024 12:00:00 AM | Google
  • ★★★★★ Oscar Perez
    Cullen was excellent…made a bad situation great & really went to bat for us with the deal we wanted. Happy with our purchase… | Read Full Review
    7/14/2024 12:00:00 AM | Google
  • ★★★★★ Lb Mv
    Excelente servicio, el chico que nos atendió Pablo Rodriguez muy atento siempre buscando soluciones ! Volveria con ellos 100% | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ Monique Sanchez
    I recently had an issue with a bulb in my headlight that needed repair, and I was initially provided with a quote of $1400 for the service. My service advisor, Jo, empathized with the high cost of the repair and went above and beyond to find a more affordable alternative for me. Despite my insistence that I did not purchase an extend | Read Full Review
    7/11/2024 12:00:00 AM | Google
  • ★★★★★ Belinda Guzman
    | Read Full Review
    7/11/2024 12:00:00 AM | Google
  • ★★★★★ Perla Garcia
    | Read Full Review
    7/11/2024 12:00:00 AM | Google
  • ★★★★★ Eric Salcido
    I had the pleasure of working with Arturo at IPAC Chrysler Jeep Dodge Ram and I couldn't be more impressed with his exceptional customer service. From the moment I walked in, Arturo greeted me with a warm smile and made me feel right at home. His kindness and approachability really stood out to me as he took the time to listen to my | Read Full Review
    7/10/2024 12:00:00 AM | Google
  • ★★★★★ Yesenia Ramirez
    The second I walked up the front steps I was greeted by Ruben. He is very welcoming and made sure my family and I were taken care of through out the entire process. It was a pleasure working with him and I would highly recommend him. | Read Full Review
    7/8/2024 12:00:00 AM | Google
  • ★★★★★ Tomas menchaca
    Excellent service and environment... very friendly and polite... Definitely going again.. Thank you for the attention and service | Read Full Review
    7/6/2024 12:00:00 AM | Cars.com
  • ★★★★★ Leticia Galvan
    Bryan was quick to help us find a vehicle a 2024 Jeep Gladiator and exceeded our expectations. He took us around the lot & informed us about other inventory. Cool guy, knowledgeable, not pushy. We felt comfortable didn’t feel pressured to buy. Overall great experience. Would definitely recommend to my family & friends! | Read Full Review
    7/5/2024 12:00:00 AM | Google
  • ★★★★★ Mary Figueroa
    Thank you to Jose and Bob. We were looking to trade in. When we arrived at the dealership, we didn't want to speak with anyone until we had a chance to browse around and see what they had. Jose was patient and took his time to show us what we were looking for. Overall, it was a great experience. | Read Full Review
    7/4/2024 12:00:00 AM | Google
  • ★★★★★ Richard Collazo
    | Read Full Review
    7/3/2024 12:00:00 AM | Google
  • ★★★★★ Ilene G
    They did everything to get the deal done & the payment at exactly where I wanted. The manager and sales man went above and beyond for us | Read Full Review
    7/3/2024 12:00:00 AM | Google
  • ★★★★★ Patrick Leary
    Bait and switch. Will change the terms of your deal at the last minute and not disclose the changes in finance unless you notice them on the paperwork. Make sure you read everything before signing. The advertised return policy is not honored, they will only offer to change to another vehicle which will always cost more. | Read Full Review
    7/3/2024 12:00:00 AM | Google
  • ★★★★★ Norma Gonzales
    Had such a great experience at IPAC the process was smooth no hassle. Ray was our salesman very knowledgeable guy and thankful he was patient with us! Great experience | Read Full Review
    7/2/2024 12:00:00 AM | Google
  • ★★★★★ savannah Rodriguez
    We had a great experience here we were able to find a vehicle suited for our family we worked with Clifford and Juan from Finacial they were so great helpful and blessed us so much we are grateful for all the help ???? | Read Full Review
    7/2/2024 12:00:00 AM | Google
  • ★★★★★ ana herrera basmeson
    | Read Full Review
    7/2/2024 12:00:00 AM | Google
  • ★★★★★ Marbeya Ramos
    Amazing experience !! Joe was an incredible salesman and he worked diligently with the finance team! Thanks guys! | Read Full Review
    7/2/2024 12:00:00 AM | Google
  • ★★★★★ Xavier Orosco
    Be sure to ask for CARFAX at this dealership they will sell you a vehicle without disclosing if it has been stolen or in an accident. I will continue to tell people not to buy from here. Managers are pushy and don’t care about your needs. Do NOT recommend buying a car from here!!!! Also they will keep you late till the service center | Read Full Review
    7/2/2024 12:00:00 AM | Google
  • ★★★★★ Dylan Schnabel
    Hi there, this place will overcharge tf out of you for service if they do not think you are gonna ask too many questions or catch on, thankfully my wife told me the price they told her and we were able to get our vehicle back. $920 just for labor on a computer part that might take 2 hours max to replace is ridiculous. Also Charles K. | Read Full Review
    7/2/2024 12:00:00 AM | Google
  • ★★★★★ Andrew Munoz
    Eric from IPAC was a very respectful dealer, he cares for your concerns and is with you from start to finish with your sale definitely recommend him, give him a serious bonus | Read Full Review
    6/29/2024 12:00:00 AM | Google
  • ★★★★★ Diana Belmarez
    We saw a Jeep we really liked but at a dealership much farther away. We purchased our last vehicle from IPAC and prefer dealing with them. They were nice enough to bring the vehicle over to IPAC and made a better deal with them. Always happy to do business with IPAC, very accommodating. | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★★ mr yorkie
    Feel like we got taken advantage of ?? we were sold a BMW that was used and right way we started having problems with the brakes we paid for a warranty with the car took it in a Saturday morning the service manager drove it and couldn't find the problem over the weekend I made videos of the brake issues and on Monday the 6-24-24 afte | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★★ Benavidez tera
    WORST PLACE EVER TO TAKE YOUR VEHICLE ! I just wanted simple things done ! And it was not done | Read Full Review
    6/22/2024 12:00:00 AM | Google
  • ★★★★★ Mila Ravizza
    | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★★ Marcelina Lara
    Terrible communication | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★★ Anarossa Martinez Hansmann
    Initially everything was great I spoke with both a representative from the dealership and manager to set up wanting to see a jeep. I went in there after speaking with someone from dealership that the car had a much lower price of 46,010. I test drove vehicle and it was great. Upon completion of test driving my fiancé realized a discr | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★★ BRANDON WHITFIELD
    Great Experience | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ John Juarez
    Horrible customer service in parts department, by far one of the worst in San Antonio. | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Elaina D
    WORST SERVICE DEPARTMENT. Had my vehicle for weeks and spent quite a bit of money just to have my car WORSE then when I brought it in. Now I have to spend more money somewhere else to fix what they did. DO not waste your time like I did. I would give 0 stars if I could | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Claudia Lucero
    DO NOT BRING YOUR CAR Charles the service rep does not know how to communicate properly or effectively. Been without a car for over 3 weeks!! THE only reason I am getting my car back was because I called and showed up last week after waiting 2 weeks without any sort of communication. Was suppose to have my car returned with the engin | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Sylvia Barrera B
    Great salesman knows his cars ?? | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Joshua Phillips
    Great service! | Read Full Review
    6/17/2024 12:00:00 AM | Google
  • ★★★★★ Lawrence Mills
    The parts department couldn't find the bolt I needed for my headlight assembly even with the VIN, but we were able to try some random ones laying around the shop. It worked great, but it must be made of some rare earth metals... THEY CHARGED $6.77 FOR A BOLT THEY DON'T EVEN HAVE A PART NUMBER FOR. | Read Full Review
    6/17/2024 12:00:00 AM | Google
  • ★★★★★ Alexis Jacinto
    | Read Full Review
    6/15/2024 12:00:00 AM | Google
  • ★★★★★ Roger Vasquez
    Had the privilege in working with Rueben the salesman. Great guy, and knows his stuff. He always has your back in whatever you might need. If you’re looking for a vehicle, this is the guy to go to! | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Joe Martinez
    Went in for a trade in and our sales person Ruben Rivera was very helpful he was on top the best sales person we could work with we got a classic 1500 dodge ram warlock beautiful truck we will definitely be back for our next vehicle | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Sandylara30
    I spoke with Tahleigha, who is professional polite and caring. I had the vehicle towed to the shop. Brian is professional took care of the vehicle. The Mechanic did a good job fixing the vehicle. Sandy & Laura are cheerful caring and professional. I Trust Mazda as they take care of me. I would like for Mazda to have more LOANERS avai | Read Full Review
    6/12/2024 12:00:00 AM | Cars.com
  • ★★★★★ S Hynes
    I was extremely happy with Callum and Arturo. They were very attentive to any questions I had or comments I made as what I was looking for. It was a pleasure to deal with salesman that we’re not pushy in any fashion just truly helpful. This is the third car purchased from IPAC in our family and I’m certain it won’t be the last. In my | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Levi Sowa
    | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Samuel Rodriguez
    luis hooked me up with a nice q60 | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ r_lara72
    They go above and beyond for their service. I've been with them 6 years and have yet to say anything negative. | Read Full Review
    6/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ Brenden
    Christian did a fantastic job and was super accommodating, would recommend working with him again! | Read Full Review
    6/9/2024 12:00:00 AM | Cars.com
  • ★★★★★ monica gentile
    Scott and Bob were such a pleasure to work with. | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ Alvaro Teran
    The sales employee Ruben that helped me very well. He had made purchasing my vehicle very easy and smooth and he did explain everything about the vehicle to me very well | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ Daniel Prado
    | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ Marilyn Burross
    Jason helped me get into a vehicle when I couldn't elsewhere....thanks, IPAC | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ Cordy
    The service provide by Solomon was excellent. He made sure that we understood what service was needed. He made sure that evey item on the car that needed to be service was. Excellent servive will be back of my car ever need service again. | Read Full Review
    6/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ Edel Flores
    I can't thank Ruben Rivera enough for getting me into the car of my dreams. Had an awesome experience with his help. Highly recommend. | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ Heather Contreras
    Highly Recommend! ” Ruben was great to work with and really went above and beyond to secure the Jeep I really wanted. He is honest, respectful, and had great work ethics, ensuring top quality. He also kept me well informed along the way about timing and next steps. Maintaining my schedule, and priorities. It was a pleasure working wi | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ Roland Trevino
    I wanted to give a big thank you the Ruben for making my experience purchasing a vehicle with the Ingram dodge dealership a good one. He took care of all the questions and needs I had. Definitely would recommend the Ingram dealership to friends and family. | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ Ralph Ross
    | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ Keshia Burse
    Marco was fantastic; he went above and beyond to help get me into the Jeep I wanted. It was not an easy process, but he did not stop until the job was done. LOVE my purple Jeep Wrangler. | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ Lori Ann
    Adrian was able to show we many options as I searched for a new car. He was personable, realistic with my budget, and overall super informative. I would definitely recommend work with him! | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ harry nou
    This was an interesting dealer, the typical boiler room style set up, small, crowded, and very shady. The dealer has a good selection of cars, getting a transparent price is nearly impossible. They'll list a price on the website which is competitive see the picture from their own website, you show up, test drive, say ok I'm ready to | Read Full Review
    6/4/2024 12:00:00 AM | Google
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