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Safford Chrysler Jeep Dodge of Springfield

Safford Chrysler Jeep Dodge of Springfield

★★★★★(1034)read reviews
7611 Loisdale Rd, Springfield, VA 22150
(703) 635-3945 Ask About Our Service Specials!

Service Hours

Mon: 06:30 am - 07:00 pmTues: 06:30 am - 07:00 pmWed: 06:30 am - 07:00 pmThur: 06:30 am - 07:00 pmFri: 06:30 am - 07:00 pmSat: 07:00 am - 04:00 pmSun: Closed

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Safford Chrysler Jeep Dodge of Springfield

Safford Chrysler Jeep Dodge of Springfield is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • We Do State Inspections
  • Ask About Service Contracts
  • Certified Technicians
  • Free Estimates

Call (703) 635-3945 today to schedule your next appointment.

Our technicians at Safford Chrysler Jeep Dodge of Springfield are ready to help you!
Business Link Logo

Safford Chrysler Jeep Dodge of Springfield is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Membership is free, with no dues or fees, and benefits include:
  • Next Available Bay Service: Members are always first in line for maintenance and repair work
  • Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
  • Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
  • Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Call Safford Chrysler Jeep Dodge of Springfield today at (703) 635-3945 to learn more

Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ Michael Garner
    Outstanding.My vehicle feels brand new. Thank you very much. | Read Full Review
    5/31/2025 12:00:00 AM | Google
  • ★★★★★ Rob W
    The service I received Safford Ram was fantastic. While my issue was a bit complex, Gwen was very responsive to my questions and we sorted thorough it…. I’ll certainly return for future services… | Read Full Review
    5/31/2025 12:00:00 AM | Google
  • ★★★★★ R Fischer
    Quick and professional. The way it should be done. | Read Full Review
    5/31/2025 12:00:00 AM | Google
  • ★★★★★ BELLINITH APARICIO
    | Read Full Review
    5/31/2025 12:00:00 AM | Google
  • ★★★★★ Dawit Ggiorgis
    | Read Full Review
    5/31/2025 12:00:00 AM | Google
  • ★★★★★ Melissa Wolpert
    SAFFORD Chrysler service department did a great job on my oil change and tire rotation. They were quick, courteous and fair. They gave me a ride back to my house so I didn't have to wait and washed my car too! Would definitely recommend. | Read Full Review
    5/31/2025 12:00:00 AM | Google
  • ★★★★★ Cedric Carroll
    Gwen(spelling?) was awesome. Very helpful and knowledgeable. She is a great asset to the Safford service team. | Read Full Review
    5/31/2025 12:00:00 AM | Google
  • ★★★★★ Sylvia Jackson
    My service representative Drake was amazing. Attentive and friendly and helpful and polite.?? | Read Full Review
    5/31/2025 12:00:00 AM | Google
  • ★★★★★ Lord OftheH
    Dependable, courteous and professional service... as always! | Read Full Review
    5/31/2025 12:00:00 AM | Google
  • ★★★★★ Elena James
    Salesman and finance manager were a please to work with. Purchased a used car that we are very happy with. Excellent experience all around. | Read Full Review
    5/31/2025 12:00:00 AM | Google
  • ★★★★★ Terrence Thomas
    It took 5 hours for an oil change, which is just to long. They didn’t wash my car like I ask either. | Read Full Review
    5/31/2025 12:00:00 AM | Google
  • ★★★★★ Jacob Dugger
    Do not come here and do not deal with service advisor drake. Straight scammers. Will charge you for quite literally anything and 5 times the price. Will hold your vehicle if you decline service. Extremely high priced for mediocre work. | Read Full Review
    5/31/2025 12:00:00 AM | Google
  • ★★★★★ DylanSmith
    Behzad, Spencer and Mir were very helpful and transparent through the process. Easy from start to finish. | Read Full Review
    5/30/2025 12:00:00 AM | DealerRater
  • ★★★★★ Tallpaw
    Took my Ram 1500 truck into the service department and was greeted by Alex Alvarado. Alex was very professional and courteous. Had just a regular oil change and miscellaneous maintenance items done. Was in and out in less than an hour. Service department and lounge was very clean … what I look for in a service department. Clean servi | Read Full Review
    5/29/2025 12:00:00 AM | DealerRater
  • ★★★★★ RJP
    Another great service visit at Safford Jeep! I owned a Mercedes for many years and was accustomed to superior service...and had high expectations. Safford Jeep service department always exceeds my expectations with efficient, expert service, and friendly, courteous treatment. Most of my satisfaction comes from the efforts of my servi | Read Full Review
    5/29/2025 12:00:00 AM | DealerRater
  • ★★★★★ HT
    Service department folk are great; Gwen was a tremendous service advisor, walking us through every step of the services performed, and keeping us updated as soon as any repair progress was made. Thank you Gwen! | Read Full Review
    5/29/2025 12:00:00 AM | DealerRater
  • ★★★★★ Robert Papp (SNAZJT)
    Another great service visit at Safford Jeep! I owned a Mercedes for many years and was accustomed to superior service...and had high expectations. Safford Jeep service department always exceeds my expectations with efficient, expert service, and friendly, courteous treatment. Most of my satisfaction comes from the efforts of my se | Read Full Review
    5/29/2025 12:00:00 AM | Google
  • ★★★★★ Telemaco Bonaduce
    | Read Full Review
    5/29/2025 12:00:00 AM | Google
  • ★★★★★ John Noulis
    5/29/2025. Great, same day Service. Was able to take my car in the same morning. I made the appointment. Excellent customer service from scheduling an appointment to delivery of completed maintenance.Perfect example of how dealership service should be. Very easy to make a service appointment on short notice. Professional and courteo | Read Full Review
    5/29/2025 12:00:00 AM | Google
  • ★★★★★ Scott Brown
    Service is always great. They keep you informed throughout the entire process. | Read Full Review
    5/29/2025 12:00:00 AM | Google
  • ★★★★★ Alvin Fitzgerald
    Great job always Francisco is the best. Very professional and knows his craft……thanks so much for your help…… Alvin M. Fitzgerald | Read Full Review
    5/29/2025 12:00:00 AM | Google
  • ★★★★★ Justin Logan
    | Read Full Review
    5/29/2025 12:00:00 AM | Google
  • ★★★★★ James Purdy
    I came in Monday to buy a Grand Cherokee for my fiancé. We had one picked out that we found online and worked out a price with the manager Freddy and salesmen O’Neil over the phone the Saturday before. When we showed up Monday the vehicle was indoors, detailed, and gassed up ready to go. We sat down with O’Neil and went through all t | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Nichelle Newsome
    Fast, quick and excellent service. They were very patient even though I was late. I appreciated that. | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ I'jewel Gaines
    Mr. Bennett was an amazing salesman , I love my new Jeep and I will always recommend this dealership to anyone that ask. Very kind patient and transparent. | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Tino Evora
    | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Cody Corder
    | Read Full Review
    5/24/2025 12:00:00 AM | Google
  • ★★★★★ Heather Schultz
    I had an excellent experience. Didn’t feel pushed to make a decision. He let me drive 3 different cars and I drove one of them twice to make sure it was the one I wanted. The process was smooth, they were all soo nice and welcoming and kept making sure we didn’t need water or coffee. I walked in knowing I wanted to buy a car and walk | Read Full Review
    5/24/2025 12:00:00 AM | Google
  • ★★★★★ Steven Rutledge
    | Read Full Review
    5/24/2025 12:00:00 AM | Google
  • ★★★★★ Beau Bilek
    We’re able to diagnose and fix the engine problem on our 2021 Durango in 5 hours. We had direct text thread with our maintenance supervisor who was very responsive. Very happy with our service. | Read Full Review
    5/24/2025 12:00:00 AM | Google
  • ★★★★★ Sage Bolte
    Always professional, communication is exceptional and the work is high quality. I appreciate there are quiet places to sit and work while you wait. Always worth the commute! | Read Full Review
    5/23/2025 12:00:00 AM | Google
  • ★★★★★ shonel young
    This dealership is so helpful. You don’t feel pressured or like they are upselling you and compared to other dealers what you see is what you get on the price. I have bought multiple vehicles from here because of this. | Read Full Review
    5/23/2025 12:00:00 AM | Google
  • ★★★★★ Michael Mulvey
    | Read Full Review
    5/23/2025 12:00:00 AM | Google
  • ★★★★★ Tom Van Arsdall
    | Read Full Review
    5/21/2025 12:00:00 AM | Google
  • ★★★★★ Forrest Poole
    Great service & quick turnaround time. | Read Full Review
    5/21/2025 12:00:00 AM | Google
  • ★★★★★ David Durcsak
    Brought my vehicle in for oil change,was given some other PM options given mileage but was not pushed to have them. I was in and out quickly and the staff at Safford were very efficient in moving through that process. | Read Full Review
    5/21/2025 12:00:00 AM | Google
  • ★★★★★ Trey Valdez
    Murtaza was tremendously helpful in our purchasing process. He explained everything thoroughly. Highly recommend him for anybody’s next car! | Read Full Review
    5/20/2025 12:00:00 AM | Google
  • ★★★★★ Manny Zeevi
    | Read Full Review
    5/20/2025 12:00:00 AM | Google
  • ★★★★★ Emi Yapa
    This is The worst and the weakest service department. I bought vehicle from your dealership and my vehicle is having trouble always, I got service appointment 2 times. Always service department says, if you want loner car , call in the morning. But I called 2 days for loner car. They kept me on the line (more than 20 minutes ) and sa | Read Full Review
    5/20/2025 12:00:00 AM | Google
  • ★★★★★ Wendy Kummerer
    | Read Full Review
    5/18/2025 12:00:00 AM | Google
  • ★★★★★ L Artica (LArt)
    I had a great experience with the Service Team at Safford during my routine oil change and tire rotation. Adam the service coordinator was informative, friendly, and went above and beyond to make sure I was taken care of. I appreciated how they offered help with transportation options and were quick to answer any questions I had. The | Read Full Review
    5/18/2025 12:00:00 AM | Google
  • ★★★★★ Stephanie Felder
    | Read Full Review
    5/18/2025 12:00:00 AM | Google
  • ★★★★★ Peter Nguyen
    | Read Full Review
    5/18/2025 12:00:00 AM | Google
  • ★★★★★ John R.
    Adam Simpelo was very professional and knowledgeable - as well as friendly and courteous. | Read Full Review
    5/17/2025 12:00:00 AM | Google
  • ★★★★★ felipe sanchez
    | Read Full Review
    5/17/2025 12:00:00 AM | Google
  • ★★★★★ Jamaal Leath
    Took my vehicle to dealership for grill to be replaced. I got an outrageous quote and vehicle came back with a scratch on the bumper. Terrible business!!!!! Please stay away from this dealership | Read Full Review
    5/17/2025 12:00:00 AM | Google
  • ★★★★★ JTV
    Great staff and service. Alex, in particular, was very responsive and accommodating. Plan to return again. | Read Full Review
    5/15/2025 12:00:00 AM | DealerRater
  • ★★★★★ Larry Koethe
    I was getting ready to find a new model Dodge grand caravan to replace my 2009. Since the discontinued that model in 2019? I wanted some information on the Chrysler Pacifica. I am so lucky that I met O’Neal. We both have very similar personalities and we really hit it off. I had many questions and he was very knowledgeable about D | Read Full Review
    5/15/2025 12:00:00 AM | Google
  • ★★★★★ Keenan Payne
    Drake was professional and had great communication. I appreciate his help. | Read Full Review
    5/15/2025 12:00:00 AM | Google
  • ★★★★★ Shana-Kay Kettle
    Drake is great! | Read Full Review
    5/14/2025 12:00:00 AM | Google
  • ★★★★★ David Cooper
    The service provided by Adam S. at Safford Chrysler Dodge Jeep Ram & Fiat of Springfield was great! My 2022 Pacifica had a recall and an issue with the HVAC system in which was all covered by the warranty or manufacturer. I was provided with a complimentary rental car to use until the repair work was completed. All staff were very pr | Read Full Review
    5/14/2025 12:00:00 AM | Google
  • ★★★★★ juan deza
    Sultan and Mir, nice people and excellent professionals. Sultan explained to me the characteristics of the van and Mir the finance options. | Read Full Review
    5/14/2025 12:00:00 AM | Google
  • ★★★★★ G Romero
    | Read Full Review
    5/14/2025 12:00:00 AM | Google
  • ★★★★★ Karl West
    Alex handle my AC issue on my Jeep and was outstanding. Consistent communication as to what and when to expect work being done! Excellent job and wonderful service! | Read Full Review
    5/14/2025 12:00:00 AM | Google
  • ★★★★★ Antonio Johnson
    I’ve been working with Francisco at Dodge Springfield since 2021, and I couldn’t be more satisfied with his service. From the start, he has been professional, knowledgeable, and always willing to go the extra mile to ensure a seamless experience. What I appreciate most is his reliability. When Francisco gives me a time estimate for m | Read Full Review
    5/14/2025 12:00:00 AM | Google
  • ★★★★★ Ashley Summer
    I got a tire change at Costco and they did a horrible job. I brought my car into Alex and he really saved the day. Great customer service and quality work. | Read Full Review
    5/13/2025 12:00:00 AM | Google
  • ★★★★★ Charlie V
    Top rate service getting my daughter's Jeep Renegade taken care of! | Read Full Review
    5/13/2025 12:00:00 AM | Google
  • ★★★★★ James Diggs
    | Read Full Review
    5/13/2025 12:00:00 AM | Google
  • ★★★★★ James Huck
    Excellent customer service! Gwen and the rest of the team are fantastic! | Read Full Review
    5/13/2025 12:00:00 AM | Google
  • ★★★★★ Debbie Fletcher
    I am very pleased with the service that we get from Alex. He is the best. Always listens to our concerns. Highley recommended | Read Full Review
    5/13/2025 12:00:00 AM | Google
  • ★★★★★ Faustino Lopez
    Horrible customer service, multiple phone calls regarding a service contract, no call back, losing money because of them | Read Full Review
    5/13/2025 12:00:00 AM | Google
  • ★★★★★ Chad Hunt
    Friendly staff, no pressure sales, fair negotiations, very happy with my experience with Safford Dealership so far. | Read Full Review
    5/12/2025 12:00:00 AM | Google
  • ★★★★★ H G
    | Read Full Review
    5/12/2025 12:00:00 AM | Google
  • ★★★★★ Tom Tuttle
    Great dealership and great service. Thanks for making my Jeep purchase memorable. | Read Full Review
    5/9/2025 12:00:00 AM | Google
  • ★★★★★ alonzo price
    | Read Full Review
    5/9/2025 12:00:00 AM | Google
  • ★★★★★ MC USA
    Courteous, professional response. Much appreciate the competence of the service department. ???? | Read Full Review
    5/9/2025 12:00:00 AM | Google
  • ★★★★★ DC TRANS LLC
    Edited!!! Reply says my truck has 200000 miles. What is the point of buying extra coverage then?????? Before responding and nothing things maybe you have to do little research!!!! I’m not asking something extra. I’m asking things your seller promised me when I was buying this truck. That 5th wheel is $700 if I buy myself. But I have | Read Full Review
    5/9/2025 12:00:00 AM | Google
  • ★★★★★ Erica Rabe
    | Read Full Review
    5/8/2025 12:00:00 AM | Google
  • ★★★★★ DMONEY
    Dealt with Alex to get a check engine light taken care of on my 2014 ram 2500. They diagnosed quickly and had my truck back next day once parts showed up. Very friendly and great service as always. | Read Full Review
    5/8/2025 12:00:00 AM | Google
  • ★★★★★ Daniel Edwan
    Excellence in all. Safford has figured out all aspects of service. Totally smooth from checking in to get a rental car. Drake is a consummate professional. Thanks Safford | Read Full Review
    5/8/2025 12:00:00 AM | Google
  • ★★★★★ daniel williams
    | Read Full Review
    5/8/2025 12:00:00 AM | Google
  • ★★★★★ Michael McLin
    Shady business!!!! | Read Full Review
    5/8/2025 12:00:00 AM | Google
  • ★★★★★ Michael Pepe
    Great service.. | Read Full Review
    5/7/2025 12:00:00 AM | Google
  • ★★★★★ Darren Matthew Wyatt
    Communications and return time were great. Thanks again. | Read Full Review
    5/7/2025 12:00:00 AM | Google
  • ★★★★★ kym nichelle
    | Read Full Review
    5/7/2025 12:00:00 AM | Google
  • ★★★★★ billy jamison
    | Read Full Review
    5/7/2025 12:00:00 AM | Google
  • ★★★★★ Hector a Oliva
    My personal experience was wonderful and quick, Jason paz was the sales person who I completed my sale with, and he was by far the best! Definitely satisfied with my purchase! Will be bringing my business here again in the future! 10/10 | Read Full Review
    5/6/2025 12:00:00 AM | Google
  • ★★★★★ Youngbae Seo
    Always nice! | Read Full Review
    5/6/2025 12:00:00 AM | Google
  • ★★★★★ Ramiro
    Very professional, fast and excellent customer service | Read Full Review
    5/6/2025 12:00:00 AM | Google
  • ★★★★★ Jerome Mills
    Repairs to my car should not have taken 2 weeks to complete. 1 week waisted because of Mopar warranty. Service writer and manager very professional. | Read Full Review
    5/6/2025 12:00:00 AM | Google
  • ★★★★★ Phil C.
    This is my 2nd Grand Cherokee that I have purchased from Safford. They are far and above the best dealer in the DC metro in terms of price, honesty, and buyer experience. | Read Full Review
    5/5/2025 12:00:00 AM | Google
  • ★★★★★ Rebecca Krassel
    | Read Full Review
    5/5/2025 12:00:00 AM | Google
  • ★★★★★ Rico T
    | Read Full Review
    5/5/2025 12:00:00 AM | Google
  • ★★★★★ Ian Dinesen
    Easiest service appointment I’ve had - excellent communication and a good price. Plus my vehicle came out exactly how I left it - clean and without any scratches/dents/dings. Can’t say that for all dealer service departments for sure! | Read Full Review
    5/5/2025 12:00:00 AM | Google
  • ★★★★★ Emily Beeson
    Do not waste your time or money here. My experience at Safford was remarkably exhausting and terrible. I took my Ram in for basic service and to find a solution to a cracked wheel I have to see if I could get that rim replaced. I dropped the truck off on a Friday afternoon and was told it would be ready in around 2-3 hours. Instead, | Read Full Review
    5/5/2025 12:00:00 AM | Google
  • ★★★★★ Ryan Maughan
    I was treated poorly by multiple dealerships while shopping for a car. Taken advantage of and dragged along for days with the finance department, and “required” to physically come to the store to get even the first estimate. I had totaled my car so that wasn’t a possibility. Oniel was able to get me everything I needed quickly and p | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Rasheen Detamoso
    My Service Agents Zubair and Sultan were Excellent. It took a little longer then I thought but for a Great reason. I would Highly Recommend them. | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Jason Hunter
    | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Clement Nkansah
    | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Josue Alvarenga
    Amazing Experience | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ David Dao
    | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Risa Colon-Lopez
    Quick service, nice staff. Gwen was very friendly. | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Florence Sterling
    Great experience no complaints. | Read Full Review
    4/30/2025 12:00:00 AM | Google
  • ★★★★★ Jon
    ONeil and the team at Safford were extremely friendly, accommodating, and most importantly, fairly priced. I drove over 3 hours to pick up my new truck and it was well worth the drive. I highly recommend the team at Safford Chrysler Dodge Jeep Ram! | Read Full Review
    4/30/2025 12:00:00 AM | Google
  • ★★★★★ Kimberly Cruz
    My Service Advisor Adam who I have followed from Woodbridge Jeep now in Springfield. He always takes great care of me from the time I walk into the service bay area until my vehicle is ready. Adam is the best at what he does, so worth the drive in my opinion. He definitely deserves to be recognized for presenting great customer servi | Read Full Review
    4/29/2025 12:00:00 AM | Google
  • ★★★★★ Adela Mejia
    Alexander was very attentive , professional. Took care of my husband vehicle. Thank you so much. I love how kind and helpful everyone is at safford. | Read Full Review
    4/29/2025 12:00:00 AM | Google
  • ★★★★★ Gabriel P
    Originally put 1 star due to the dissatisfaction and anger surrounding the service. I came in for a scheduled appointment to do a repair but after 24 hours of having my car the work had not yet begun. I felt like my time had been wasted and I never got a reason the repair work hadn’t started nor a commitment when it would be finished | Read Full Review
    4/29/2025 12:00:00 AM | Google
  • ★★★★★ Jason Wynkoop
    Service advisor got me checked in. 5 stars. Techs to assess a problem 0 stars. I've been to 3 dealerships in the dc area. Farrish, Hendricks now ourisman and safford. All have pretty bad techs that can't diagnose a problem. Same story they say they ran codes...I already told them codes had reset. I gave them shifting, rpms, se | Read Full Review
    4/29/2025 12:00:00 AM | Google
  • ★★★★★ M Selby
    | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Joselin Coronado
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    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Alex Lovett
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    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Stephen Martin
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    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Scott Borg
    Hassle free buying experience | Read Full Review
    4/27/2025 12:00:00 AM | Google
  • ★★★★★ Tabitha King
    | Read Full Review
    4/27/2025 12:00:00 AM | Google
  • ★★★★★ M parkle
    In the past I went in for a recall procedure on my car. I was asked who do I take my car to for repairs and when I said my local mechanic the subject was dropped. No one tried to up sell me any thing. Every one I came in contact with were pleasant. I haven't had the best experience with dealerships and wasn't expecting to have a pl | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Demitrea Foote
    This is the go to spot for great customer service team there are always perfessional Alex is one of the best there | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Miki Zheng
    Very friendly and efficient work! | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ David Johnson
    Brought my truck in three times for the same window issue. Each time they said it was working properly again. Soon as i drove off the lot, the problem was still there. | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Darrell D. Jones
    Arrived with no appointment and still received service as if I did have one. Knowledgeable service technician attention to detail Customer Service savvy!!! But this is nothing new for this location. I’m always taken care of. | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Thomas Breitenbeck
    Gwen was great. Good communication and quick responses. | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Pamela Harris
    The Representatives at Safford in Springfield was excellent!!! I made an appointment to see a specific vehicle and when I arrived they were already pulling it to the front for me. They made the purchasing process smooth and explained everything along the way. I had a wonderful experience ???????????? | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Kano Jea
    | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Eric Neal
    Great experience at Safford. They brought up the used truck I wanted, and did not try and up-sale me to something else. Also, they didn’t force all the warranty stuff down my throat. I declined and they moved on. The sale was unbelievably quick. They also gave me exactly what I countered on with the vehicle I traded in. Honest place. | Read Full Review
    4/24/2025 12:00:00 AM | Google
  • ★★★★★ James Widmer
    I want to give my appreciation to the whole staff, but most of all Gwen. Our brand new Wagoneer S, which we bought from a different dealership, broke down. They helped tremendously when Jeep Roadside assistance wasn't getting us the tow in a timely manner, got us a loaner vehicle, and got everything done quickly. They kept in cont | Read Full Review
    4/24/2025 12:00:00 AM | Google
  • ★★★★★ Adam Jandrew
    Staff was very professional and kind getting me. The text updates were very nice as well and warranty repair was painless as you would hope. I'd recommend anyone who has a Chrysler, Dodge, Ram or Jeep to go here. | Read Full Review
    4/24/2025 12:00:00 AM | Google
  • ★★★★★ Heather Sullivan
    Loving my new Jeep tires and thank you for fixing the oil leak. See you in another 10,000 miles! | Read Full Review
    4/24/2025 12:00:00 AM | Google
  • ★★★★★ Miguel
    Nice people, great service ?? | Read Full Review
    4/24/2025 12:00:00 AM | Google
  • ★★★★★ Matthew Reid
    Had an issue and Gwen went above and beyond to make it right. She deserves a raise. | Read Full Review
    4/23/2025 12:00:00 AM | Google
  • ★★★★★ gngservice
    Great experience everybody was great. Had a great job. Got my car back the following day. | Read Full Review
    4/23/2025 12:00:00 AM | DealerRater
  • ★★★★★ Jeff Robinson
    The maintenance department is top notch! Everyone is very professional and explain what is being done (or suggested) very clearly. No surprises. | Read Full Review
    4/20/2025 12:00:00 AM | Google
  • ★★★★★ Pat Tarleton
    | Read Full Review
    4/20/2025 12:00:00 AM | Google
  • ★★★★★ Rosilyn Isiocha
    Adam Simpelo in service is amazing. I called him one morning regarding a recall that simply required a software update. I was in the process of selling the van that needed the update, and Adam allowed me to come in right away. The update was done within an hour, and this allowed me to sell the van quickly. I really appreciate him | Read Full Review
    4/20/2025 12:00:00 AM | Google
  • ★★★★★ Andrea Teixeira
    Terrible experience with this dealership—beware! We had new tires put on our Jeep, and shortly after noticed the steering wheel was shaking. We brought it to the dealership, and instead of properly diagnosing the issue, their service rep decided to do an alignment—something that turned out to be completely unnecessary. Later, their | Read Full Review
    4/20/2025 12:00:00 AM | Google
  • ★★★★★ Shirley Murphy
    Took my car in for check engine light. They checked it out quickly and even washed the car. I’ve been going there since I bought my hybrid in 2017. They’re always courteous and they have nice waiting area. | Read Full Review
    4/19/2025 12:00:00 AM | Google
  • ★★★★★ Earl Rhodes
    Great service. My car is 17 yes old and they were able to find a part as it was discontinued. | Read Full Review
    4/19/2025 12:00:00 AM | Google
  • ★★★★★ Karla Haner
    I had a great experience at this dealer. The first time was in 2022 when I leased my Dodge Charger. Great experience then and great experience now. Very satisfied with the two gentleman that helped today. | Read Full Review
    4/19/2025 12:00:00 AM | Google
  • ★★★★★ Two Wolves
    | Read Full Review
    4/18/2025 12:00:00 AM | Google
  • ★★★★★ danieltmaide
    Incredible efficiency and great customer service! Gwendolyn was friendly fast and professional.... I love coming here!!! | Read Full Review
    4/18/2025 12:00:00 AM | Google
  • ★★★★★ Edna RENDON
    Great customer service | Read Full Review
    4/18/2025 12:00:00 AM | Google
  • ★★★★★ Vincent
    Provide a professional services | Read Full Review
    4/18/2025 12:00:00 AM | Google
  • ★★★★★ Gabriel P
    They don’t uphold appointments. You will wait as if you never had an appointment. I left with my special order part and no work completed after a full 24 hours had passed from my scheduled appointment time and they hadn’t even started the work. Called multiple times and left a message but they were not answering the phones and were u | Read Full Review
    4/18/2025 12:00:00 AM | Google
  • ★★★★★ Carlos ArTuro Rodriguez
    Gwen gave us a great service thanks a lot | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Loan Chin
    This is where we go to service our Chrysler Pacifica. It’s been great. It also nice that they offer you a shuttle within 10 miles from the dealership. Adam was also very professional and courteous. | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Barbara Gibson
    | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ JULIO HERNANDEZ
    The worst experience at a dealership ever. Osbaldo Velis I wonder how he became a service advisor, I have not even seen any technical aspect of his job, but Have seen his regular customer service . If you need service do your self a flavor at least ask for a different service advisor. I also called multiple times to speak with the Se | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Susan H
    Very Professional and easy to work with their staff. | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ Jaden “Grizzly” Cruz
    Took my car to be serviced after a mechanic mistake left my cylinder warped. Ran like a dream when I got it back and Christian was great through the whole process. He was super hands on and made sure I was taken care of through the entire process, even offering his personal number to call after his time off in case any emergency happ | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ Jae -
    It’s always a pleasure to have the Jeep serviced at SAFFORD! The service is always on point and I’m never pressured to something done that is not necessary! | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ Boo and kids
    Happy with the service and communication. Continue to be a customer for multiple vehicles . | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ Lulita M
    It's always easy to make an appointment for service. The staff is very helpful. The speed of service is outstanding. | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ amanda szary
    They did great on our Fleet vehicle. | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ Jim Cleek
    Get service elsewhere. Took Jeep in on a scheduled repair. Scheduled a week in advance for the earliest appointment time (0630). Vehicle not touched until after 1 pm, need a part, on a Friday, so they kept the vehicle for 5 full days. Would not answer the phone when I called for updates, would not commit to a time when the vehicle wo | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ Steven Hedger
    Greatly appreciate the frequent technician updates and the speedy processing of my Jeep on a Saturday. | Read Full Review
    4/14/2025 12:00:00 AM | Google
  • ★★★★★ Heidi Cox
    Thank you for all your support during a very challenging time with my Jeep. I'm happy to have found a new place to service my Jeep! Great customer service! | Read Full Review
    4/13/2025 12:00:00 AM | Google
  • ★★★★★ Wayne Hairston
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    4/12/2025 12:00:00 AM | Google
  • ★★★★★ Qiana Simmons
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    4/12/2025 12:00:00 AM | Google
  • ★★★★★ Jeremy Huntsinger
    Good service | Read Full Review
    4/11/2025 12:00:00 AM | Google
  • ★★★★★ Yovany Marques de la Cruz
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    4/11/2025 12:00:00 AM | Google
  • ★★★★★ Wanda Ritter
    This was the best service I have received from any Jeep dealership in the thirty years I’ve owned Jeeps. I highly recommend them and most certainly will return. | Read Full Review
    4/10/2025 12:00:00 AM | Google
  • ★★★★★ Rachel Richardson
    Alex was very helpful, polite and professional. | Read Full Review
    4/10/2025 12:00:00 AM | Google
  • ★★★★★ Afrohemian TV
    The staff is professional and friendly. The service was awesome & quick. My favorite location to date. | Read Full Review
    4/10/2025 12:00:00 AM | Google
  • ★★★★★ Anthony Cedillos
    Service was excellent . Definitely recommend getting serviced here! | Read Full Review
    4/10/2025 12:00:00 AM | Google
  • ★★★★★ S. Y.
    I am NOT satisfied at all with my service. I was told my car was ready for pick and all repairs were completed- each time when I went to pick up my car (4 times) it was NOT repaired! The seat was still broken the first 2 times, the 3rd time the technician left the door open (RJ explained) so BOTH batteries were dead and jeep wouldn't | Read Full Review
    4/9/2025 12:00:00 AM | DealerRater
  • ★★★★★ James Salem
    Johnny at the parts was a great help today. He called my Uber driver to deliver a tire which resolved my flat tire issue. Thank you | Read Full Review
    4/8/2025 12:00:00 AM | Google
  • ★★★★★ Stephanie Yingling
    I am NOT satisfied at all with my service. I was told my car was ready for pick and all repairs were completed- each time when I went to pick up my car (4 times) it was NOT repaired! The seat was still broken the first 2 times, the 3rd time the technician left the door open (RJ explained) so BOTH batteries were dead and jeep wouldn' | Read Full Review
    4/8/2025 12:00:00 AM | Google
  • ★★★★★ Corey Taylor
    | Read Full Review
    4/7/2025 12:00:00 AM | Google
  • ★★★★★ Michael D'Alessandro
    Mahmoud was a helpful, responsive salesman and guided us to exactly what we needed. Great dealership! Would use them again for our business in a heartbeat | Read Full Review
    4/7/2025 12:00:00 AM | Google
  • ★★★★★ nagy bayoumi
    Fransisco is best in class | Read Full Review
    4/7/2025 12:00:00 AM | Google
  • ★★★★★ April Doyley
    I had a positive experience with Alex and Gwendolyn. I had check engine light and I have had zero problem with my Jeep since being fixed at Springfield dealership. Gwendolyn worked with pricing after I expressed concerns of having a bad experience at another dealership regarding my check engine light in past. The problem was resolved | Read Full Review
    4/7/2025 12:00:00 AM | Google
  • ★★★★★ Steven ODell
    The staff was amazing. Everyone knew their job was professional and extremely helpful. | Read Full Review
    4/7/2025 12:00:00 AM | Google
  • ★★★★★ Jessica Lary
    Awesome experience as usual! | Read Full Review
    4/6/2025 12:00:00 AM | Google
  • ★★★★★ Scott Whittaker
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    4/6/2025 12:00:00 AM | Google
  • ★★★★★ bill eder
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    4/5/2025 12:00:00 AM | Google
  • ★★★★★ arobbin1234
    My service guy Osvaldo Velis provided excellent service. I highly commend Safford for having such superior employees in their service department. | Read Full Review
    4/5/2025 12:00:00 AM | Google
  • ★★★★★ Rene Vincit
    I’ve had my car serviced here numerous times and have always had pleasant experiences. The staff at the service desk are consistently friendly, professional, and informative. The employees at the loaner vehicle desk have also been kind and accommodating, even though my warranty no longer covers this service. Recently, I picked up my | Read Full Review
    4/5/2025 12:00:00 AM | Google
  • ★★★★★ Gene Zeiszler
    Great service and a fair deal. | Read Full Review
    4/5/2025 12:00:00 AM | Google
  • ★★★★★ Kelly Kivler
    The team at Safford was excellent. Did a great job with our Pacifica | Read Full Review
    4/5/2025 12:00:00 AM | Google
  • ★★★★★ Nicole Daddario
    What an awesomely perfect experience. I walked into Safford wanting to buy my dream Jeep, and also needed a Jeep for my dad. Sultan was welcoming and kind, and worked extra hard to find us EXACTLY what we wanted. Freddy did everything he could to get us the deals we needed and was personable and thorough. Z made the financial process | Read Full Review
    4/5/2025 12:00:00 AM | Google
  • ★★★★★ Joelle Masters
    Friendly staff, nice accommodations (seating areas), having waters being available be nice-nothing was in refrigerator, 2 hours as quoted, signed approval at $139 then paid $191. $60 difference? | Read Full Review
    4/5/2025 12:00:00 AM | Google
  • ★★★★★ Lewis S
    Great Service, very friendly, and also after care service where they call you and ask you if everything is okay. | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ Naruemol Sae-Tung
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    4/4/2025 12:00:00 AM | Google
  • ★★★★★ Thomas Hill
    I have been getting my vehicles serviced by Stafford for a number of years. The great service received by my Stafford Service Technician, Alex Alvarado, who is a consummate professional, is why I continue to return. He sets the `bar' for consistency. Thanks Alex & Stafford! Sincerely, a very satisfied customer! T.Scott Hill | Read Full Review
    4/3/2025 12:00:00 AM | Google
  • ★★★★★ Gary Rigsby
    Good | Read Full Review
    4/3/2025 12:00:00 AM | Google
  • ★★★★★ Keith Iekar
    I was treated with the respect and courtesy during my visit. | Read Full Review
    4/3/2025 12:00:00 AM | Google
  • ★★★★★ Tope Olupitan
    Gwendolyn was my service provider. She was awesome, was really helpful. Haves good communication easy to work with! | Read Full Review
    4/2/2025 12:00:00 AM | Google
  • ★★★★★ Scott Couch
    Great place and as always the best of service from Alex. Thanks again | Read Full Review
    4/1/2025 12:00:00 AM | Google
  • ★★★★★ Ginger Wietholder
    Excellent customer service. Good recommendation, fast and convenient. | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ Gray Hawk
    To the Safford Springfield Service Team, I want to begin by expressing my appreciation for the consistently excellent service I’ve received from your team over the years. Safford has been my trusted one-stop shop for all automotive needs, and I’ve been a loyal customer for over a decade. However, I must share that my most recent ex | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ brian anderson
    Tyler and Mir were wonderful. I will tell all my friends and co-workers about them. | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ Malika Johnson
    Went to Safford the other day to have my car serviced. I didn’t have to wait long, however the environment was super inviting and cozy for me to relax even if I had to stay longer. Spencer, RJ, and Alex collectively worked with me to help get me in for service. Customer service is always Top Tier! Thank you so much for your consi | Read Full Review
    3/30/2025 12:00:00 AM | Google
  • ★★★★★ Elio Brizuela
    Sultan went above and beyond to try to get me the car that I wanted. Very kind and honest - two qualities you definitely want in a salesman. | Read Full Review
    3/30/2025 12:00:00 AM | Google
  • ★★★★★ Rosanne Baran
    Convenient and fast, reliable service. | Read Full Review
    3/30/2025 12:00:00 AM | Google
  • ★★★★★ Robert Lassiter
    We are forever grateful for Jacob and the whole Safford Jeep team! From the very beginning, Jacob was respectful, honest, and actually cared about us as customers. My wife and I have been in the market for a Jeep Wrangler for quite a while and dealt with many salesmen, but Jacob proved to be the better choice. Thanks again for helpin | Read Full Review
    3/29/2025 12:00:00 AM | Google
  • ★★★★★ LaRonda Bryant
    | Read Full Review
    3/29/2025 12:00:00 AM | Google
  • ★★★★★ Jay Bailey
    I recently purchased a car from Safford Chrysler Dodge Jeep Ram & Fiat of Springfield, and I couldn’t be more pleased with the experience! From start to finish, the team was incredibly professional, knowledgeable, and attentive to my needs. They made the entire process smooth and stress-free, and I felt no pressure throughout. I’m ab | Read Full Review
    3/29/2025 12:00:00 AM | Google
  • ★★★★★ David Knowles
    Overall great experience from beginning to end!!!! Very friendly and professional. | Read Full Review
    3/28/2025 12:00:00 AM | Google
  • ★★★★★ Eden J
    I had my first service done, Christian and the whole team was incredible—quick and efficient. Thank you once again! | Read Full Review
    3/28/2025 12:00:00 AM | Google
  • ★★★★★ sanam arjang
    | Read Full Review
    3/28/2025 12:00:00 AM | Google
  • ★★★★★ Sarah Matista
    This is specifically for Gwen :) I always have some kind of issue when I come in, but she always does her best to make me laugh and make it right. | Read Full Review
    3/28/2025 12:00:00 AM | Google
  • ★★★★★ Alesa Jackson
    Mr. Oneil was the best, and Mr. Z got the deal done. Fast and easy. | Read Full Review
    3/27/2025 12:00:00 AM | Google
  • ★★★★★ Nicole Turner
    I love this dealership! They do great, quality work. Thank you guys! ?????? | Read Full Review
    3/27/2025 12:00:00 AM | Google
  • ★★★★★ Ryan Dormer
    Let me preface this by saying my recent experience at Safford Dodge was nothing short of appalling, and I'm writing this review to warn anyone considering their service department to RUN, not walk, in the opposite direction. I brought my 2022 vehicle in for a routine state inspection, expecting a straightforward process. Instead, Saf | Read Full Review
    3/26/2025 12:00:00 AM | Google
  • ★★★★★ wagner
    Service was prompt and well done. And a lot of attention to details and the customer. | Read Full Review
    3/25/2025 12:00:00 AM | Google
  • ★★★★★ Paul Williams
    | Read Full Review
    3/24/2025 12:00:00 AM | Google
  • ★★★★★ Andrew Mengele
    I worked with Safford over the phone for a week and they were kind enough to keep me updated and also hold the vehicle for me until I was able to come pick it up. Their staff was kind and quick and made the buying process very easy. | Read Full Review
    3/24/2025 12:00:00 AM | Google
  • ★★★★★ Quinten Zeigler
    This was my first time @ Safford Dodge in Springfield. I came in for a minor oil leak in my 2022 Dodge Durango R/T. My Advisor was Katelynn Asturi was very pleasant & very knowledgeable. After maybe ?? a hour Ms Asturi brought to my attention it was only the oil filter was tighten from the previous oil change @ Ourisman Dodge in Bowie | Read Full Review
    3/24/2025 12:00:00 AM | Google
  • ★★★★★ roger crane
    Night drop off was fine. Vehicle was not completed. Nguyen promised vehicle was not washed even though I requested and then re-requested the day. It was supposed to be ready to pick it up the next day. Not totally dissatisfied little issues Work looks really good | Read Full Review
    3/24/2025 12:00:00 AM | Google
  • ★★★★★ Highlander
    Very good people. Easy to talk and work with. Do wish they would have filled gas tank like they said they would though. Only filled 3/4 full. Overall, happy with purchase. | Read Full Review
    3/23/2025 12:00:00 AM | DealerRater
  • ★★★★★ Darryl Gatlin
    | Read Full Review
    3/22/2025 12:00:00 AM | Google
  • ★★★★★ Alyssa Finamore
    They were awesome! 10 stars! | Read Full Review
    3/22/2025 12:00:00 AM | Google
  • ★★★★★ abubaker alhawari
    | Read Full Review
    3/22/2025 12:00:00 AM | Google
  • ★★★★★ Christoffer T. Knutsen
    | Read Full Review
    3/22/2025 12:00:00 AM | Google
  • ★★★★★ cjpolarbear1
    Awesome staff, amazing service. Got a brand new RAM 1500 with all the thing I wanted at a great price. | Read Full Review
    3/21/2025 12:00:00 AM | Google
  • ★★★★★ John Crooks
    | Read Full Review
    3/21/2025 12:00:00 AM | Google
  • ★★★★★ Jeremy Click
    My service experience today was good. I had a concern with my steering. They were able to diagnose the issue and fix it under warranty. The advisor was upfront about possible diagnostic costs and time. The service tech seemed very knowledgeable about my truck and fixed the issue. I am very happy with my experience overall. The faci | Read Full Review
    3/21/2025 12:00:00 AM | Google
  • ★★★★★ angosom abraha
    This dealership lacks accountability especially the sales rep. I personally dealt with Naveed / Rao when I purchased my wrangler. To begin with they didn’t place my order right in stead of hard cover the car came with soft top and never admitted their fault . It was very frustrating experience to deal with the sales . Never reply the | Read Full Review
    3/21/2025 12:00:00 AM | Google
  • ★★★★★ Michael DeVan
    | Read Full Review
    3/19/2025 12:00:00 AM | Google
  • ★★★★★ Jeremy Traficant
    | Read Full Review
    3/19/2025 12:00:00 AM | Google
  • ★★★★★ Saad Zarhloul
    Excellent service! | Read Full Review
    3/19/2025 12:00:00 AM | Google
  • ★★★★★ Angel Sanchez
    Great customer service. | Read Full Review
    3/18/2025 12:00:00 AM | Google
  • ★★★★★ Tamiko Smith
    Always top notch service!!! | Read Full Review
    3/18/2025 12:00:00 AM | Google
  • ★★★★★ Kevin Moe
    Was in for regular maintenance. The folks at Safford Jeep were professional and polite. Where my experience took a turn was when they failed to make good on their initial offer for a complementary car was. When I arrived to pick up my ride, it had not been done. They still offered to run it through, so I accepted. Guess I should have | Read Full Review
    3/18/2025 12:00:00 AM | Google
  • ★★★★★ Elida Marcia
    "I had an exceptional experience with Alexander at Safford CJDR of Springfield .From the moment I walked in, they were attentive, knowledgeable, and incredibly helpful. Alexander made the entire process smooth and stress-free, guiding me through all my options and answering every question I had. They took the time to understand my ne | Read Full Review
    3/17/2025 12:00:00 AM | Google
  • ★★★★★ Anjelo A
    Very helpful people. Patient and explains things in different ways that a novice would understand. Waiting room has amenitied and is clean. Great 1st visit and for sure more in the future. | Read Full Review
    3/16/2025 12:00:00 AM | Google
  • ★★★★★ Elroc Jeffrey
    Great experience very good service!!! | Read Full Review
    3/16/2025 12:00:00 AM | Google
  • ★★★★★ Charles Knutson
    the work was well done. they keep the place clean and answered even my most odd questions. | Read Full Review
    3/15/2025 12:00:00 AM | Google
  • ★★★★★ Alexis Potts
    | Read Full Review
    3/14/2025 12:00:00 AM | Google
  • ★★★★★ Christina Gonzalez
    We truly appreciate Safford assisting us with the replacement of our part on our truck. Customer service was excellent and the work completed was on point. Thank you to Alex and his crew for the quality work. | Read Full Review
    3/14/2025 12:00:00 AM | Google
  • ★★★★★ Candy Barr
    Always ready to serve. The waiting time is practical. I love this location. | Read Full Review
    3/14/2025 12:00:00 AM | Google
  • ★★★★★ Rhaul Isidro
    Service advisors are very knowledgeable and accommodating | Read Full Review
    3/14/2025 12:00:00 AM | Google
  • ★★★★★ William Berry
    Very please with the service, thanks. | Read Full Review
    3/14/2025 12:00:00 AM | Google
  • ★★★★★ Charlie
    Safford is where I take all my vehicles. Francisco helped me a lot and took care of my service. Thanks | Read Full Review
    3/14/2025 12:00:00 AM | Google
  • ★★★★★ Amanda
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    3/14/2025 12:00:00 AM | Google
  • ★★★★★ Alicia GB Smith
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    3/14/2025 12:00:00 AM | Google
  • ★★★★★ lemon playz
    Poor service the mechanic doesn't have any experience I take 3 times and my car get worst | Read Full Review
    3/14/2025 12:00:00 AM | Google
  • ★★★★★ Broderick Thomas
    Service center was great. Gwendolyn was super nice and she stayed in contact with me every step of the way during the repair of my Wagoneer. This as definitely my new repair shop! | Read Full Review
    3/13/2025 12:00:00 AM | Google
  • ★★★★★ alena lisa
    Great dealership! Getting a car from them was a breeze compared to other dealerships. | Read Full Review
    3/13/2025 12:00:00 AM | Google
  • ★★★★★ James Luther
    Very helpful people. Highly recommended | Read Full Review
    3/13/2025 12:00:00 AM | Google
  • ★★★★★ Katy Law
    Always friendly and professional. | Read Full Review
    3/13/2025 12:00:00 AM | Google
  • ★★★★★ Christopher Gomez
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    3/13/2025 12:00:00 AM | Google
  • ★★★★★ Nancy McDonie
    I heard this dealership sales vehicles with issues (Technical/mechanical) we have to be very carefully. | Read Full Review
    3/13/2025 12:00:00 AM | Google
  • ★★★★★ Mark Lazaroff
    I have been taking my Jeep Grand Cherokee for some time. I always get an oil and filter change and a tire rotation. Today they failed to record the correct mileage using instead the odometer from my last visit. The labor from my last oil and filter change and tire rotation rose from $50 to $117. There is no justification for that inc | Read Full Review
    3/13/2025 12:00:00 AM | Google
  • ★★★★★ Mike Bizer
    Excellent experience. O’Neill showed us several options and answered all our questions. He spent time showing us how to use the features and followed up the next day. | Read Full Review
    3/11/2025 12:00:00 AM | Google
  • ★★★★★ Rommel Escobar
    Too long of a wait for just an oil change. Unnecessary maintenance recommended services from dealer for a low mileage vehicle | Read Full Review
    3/11/2025 12:00:00 AM | Google
  • ★★★★★ E Al
    | Read Full Review
    3/10/2025 12:00:00 AM | Google
  • ★★★★★ Thomas Cordua
    Terrible time management, waited for 4.5 hours for my GF’s car to get an oil change and tire rotation, then waited another 3 hours for my car to get an oil change, while another customer came in after me and left after an hour with the same servicing done to their car. the lady said it was because the technician wasn't as experienced | Read Full Review
    3/10/2025 12:00:00 AM | Google
  • ★★★★★ Roy Williams
    You can trust this dealership. Alex is awesome | Read Full Review
    3/9/2025 12:00:00 AM | Google
  • ★★★★★ Cesar Bringas
    | Read Full Review
    3/9/2025 12:00:00 AM | Google
  • ★★★★★ Cope Family
    Great Job at Stafford RAM, Quick and onetime service as promised. No attemp to upset my maintenance needs. Gwen was the best! | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★★ Carlos Bendana
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    3/8/2025 12:00:00 AM | Google
  • ★★★★★ Jim Bowling
    Great work on regular maintenance. Work completed on time and they washed the Jeep too! Very pleased! | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★★ Marlin Cerna
    | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★★ MDB 912
    Katelynn was very, very helpful and informative. She was able to get me in and have my truck serviced and you guys even provided a shuttle back and forth to my home. The experience could not have been better for me. Thank you all!! Mike | Read Full Review
    3/7/2025 12:00:00 AM | Google
  • ★★★★★ B.Richard Laaken
    Friendly professional service. Warrenty for battery was honored. I was able to get same day service. There is a reason why I have stayed with Safford since 2009. | Read Full Review
    3/7/2025 12:00:00 AM | Google
  • ★★★★★ Michael J. Carrasco
    Always helpful and professional, I have always had a good experience when I am there. Gwen was super helpful and professional. She's great! | Read Full Review
    3/7/2025 12:00:00 AM | Google
  • ★★★★★ Spencer Hardney
    My Service advisor Mr. Francisco is amazing in every way when it comes to Service and great people skills. | Read Full Review
    3/7/2025 12:00:00 AM | Google
  • ★★★★★ M & M
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    3/7/2025 12:00:00 AM | Google
  • ★★★★★ Jacob Vaughn
    Alexander was awesome. Timely and professional. | Read Full Review
    3/7/2025 12:00:00 AM | Google
  • ★★★★★ Craig Davey
    Alex and the service team at Safford are amazing!! Always helpful and are able to provide great and prompt service at all times. I have been taking my vehicle here for several years and can always trust them. Great customer service!! | Read Full Review
    3/6/2025 12:00:00 AM | Google
  • ★★★★★ Saima Shaikh
    Best service | Read Full Review
    3/6/2025 12:00:00 AM | Google
  • ★★★★★ Xitlali Dobbs
    Gwen took great care of me. Third or fourth time I’ve been to this Safford. Every visit is met with exemplary service. Gwen went above and beyond. | Read Full Review
    3/5/2025 12:00:00 AM | Google
  • ★★★★★ Erick Toledo
    Great Service! I’m glad you guys brought back Alex! He is a great service advisor!!!! Exelent service every time | Read Full Review
    3/5/2025 12:00:00 AM | Google
  • ★★★★★ Trish Rivera
    | Read Full Review
    3/5/2025 12:00:00 AM | Google
  • ★★★★★ Maleka FS
    Good afternoon, the gentleman that assisted me was very patient, informative, and had great customer service energy. I appreciate the team for getting my baby together, she is truly a blessing to have, as she has taken me to a lot of adventurous places. I have been going to this location going on 3years and everytime I leave satisfie | Read Full Review
    3/5/2025 12:00:00 AM | Google
  • ★★★★★ Sidney Ricks
    Prompt assistance with great communications on every aspect of my service. Very nice experience. | Read Full Review
    3/5/2025 12:00:00 AM | Google
  • ★★★★★ kimberly niono
    Alex in the service department is incredibly rude. When I pulled up he walked away. Katelyn was on the phone and asked another gentleman to assist me and he said okay but then also walked away. I waited patiently and Alex reappeared and told me that the other gentleman would get to me shortly. By now, another customer is behind me an | Read Full Review
    3/4/2025 12:00:00 AM | Google
  • ★★★★★ Juan Sanchez
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    3/3/2025 12:00:00 AM | Google
  • ★★★★★ Faith Messado
    My husband and I will be bringing our jeep here from now on. Their customer service is second to none and they have the best coffee, which always make everything worthwhile in the end.?? | Read Full Review
    3/3/2025 12:00:00 AM | Google
  • ★★★★★ paul agner
    I arrived later than expected. It was not an issue. The crew exceeded my expectations and helped me. | Read Full Review
    3/3/2025 12:00:00 AM | Google
  • ★★★★★ Debbie Peluso
    Katelyn asturi was my service agent Nd she was very good. | Read Full Review
    3/3/2025 12:00:00 AM | Google
  • ★★★★★ BI Pac
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    3/2/2025 12:00:00 AM | Google
  • ★★★★★ Vickey McDonald
    Always the best experience start to finish Gwen my service advisor I highly recommend very professional and Courteous! | Read Full Review
    3/1/2025 12:00:00 AM | Google
  • ★★★★★ Bobby Silva
    In the middle of traveling my trailer lights weren’t working they squeezed me in and got me out the door in less than an hour! | Read Full Review
    3/1/2025 12:00:00 AM | Google
  • ★★★★★ Mathias Weskamp
    | Read Full Review
    2/28/2025 12:00:00 AM | Google
  • ★★★★★ Mike Makovitch
    We purchased a new Jeep Wrangler Sahara from Safford of Springfield. The team we dealt with was very knowledgeable and efficient. All pricing was presented in an understandable fashion and there were no surprises. The Jeep was spotless when we picked it up. Special thanks to Sultan, Freddy and Mir for assisting us through the sales p | Read Full Review
    2/28/2025 12:00:00 AM | Google
  • ★★★★★ brian quigley
    francisco guided me all the way while car was in shop and made sure i had transportation. | Read Full Review
    2/28/2025 12:00:00 AM | Google
  • ★★★★★ James Keller
    Quick and complete work. | Read Full Review
    2/28/2025 12:00:00 AM | Google
  • ★★★★★ Janita Sullivan
    After not being told the length of time the recall placement would take, I was blindsided. The person with whom I made the appointment was unaware of what it was even for. However, oabalso (?) wa very pleasant and helpful and understanding and helped me work out the details. | Read Full Review
    2/27/2025 12:00:00 AM | Google
  • ★★★★★ Miguel Hernandez
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    2/27/2025 12:00:00 AM | Google
  • ★★★★★ Susie Sanchez
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    2/25/2025 12:00:00 AM | Google
  • ★★★★★ T F302
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    2/25/2025 12:00:00 AM | Google
  • ★★★★★ Robin Gardiner
    As always great service and communication | Read Full Review
    2/25/2025 12:00:00 AM | Google
  • ★★★★★ Michelle Dunlevy
    DO NOT BUY A CAR HERE... My husband three time return customer this was the worst experience. As soon as he left with his 90k Jeep they will not give a shit!!! Several recalls Nightmare!!!! Now electrical system not working! Wont help...Buyers beware | Read Full Review
    2/25/2025 12:00:00 AM | Google
  • ★★★★★ Elizabeth Hughes -MDP-
    Friendly and responsive customer service! | Read Full Review
    2/25/2025 12:00:00 AM | Google
  • ★★★★★ Greg
    I did not purchase from here but I explored it as a choice about 14 months ago. I really wanted to get a Pacifica but it was just not the right choice as a only vehicle. Nothing wrong with the vehicle, just the price was slightly out of my range and notorious reliability of Chrysler. Not to turn this into a Pacifica review but I did | Read Full Review
    2/25/2025 12:00:00 AM | Google
  • ★★★★★ Amy Blunck
    I took my van in for a recall. They were able to get me in quickly and the service was done faster than quoted on the recall letter. They had good helpful service representative. I am very pleased with their service. | Read Full Review
    2/25/2025 12:00:00 AM | Google
  • ★★★★★ Wm Funke
    We had a sudden failure of the RAM Ecodiesel more than a hundred miles from home. Gwen stepped right in and got us a diagnostic appointment the next morning and a really nice Durango rental. They determined that the fuel pump failed and was covered under warranty. It took a bit of time for the part and Gwen kept us fully informed. Th | Read Full Review
    2/25/2025 12:00:00 AM | Google
  • ★★★★★ EJ Russo
    This is now the second time dealing with the service department. Once for a standard tune up, and another for a software update. Long delays and confusion in both instances. It took 4 days to do a software update? Although the staff is very nice, they seem ill equipped to handle the busy periods. | Read Full Review
    2/25/2025 12:00:00 AM | Google
  • ★★★★★ Larry Adams
    Excellent service and problem solvers. | Read Full Review
    2/24/2025 12:00:00 AM | Google
  • ★★★★★ D Warren
    Keep up the great work | Read Full Review
    2/24/2025 12:00:00 AM | Google
  • ★★★★★ a.yaskoweak
    They had my truck for 8 months. While I don’t blame the for the problems with my truck, the communication was awful, loaner car subpar. Finally got my truck back with no gas, filthy both inside/outside, no windshield washer, no compensation. | Read Full Review
    2/22/2025 12:00:00 AM | DealerRater
  • ★★★★★ Briell Reid
    Customer service was Great would recommend as a service advisor Francesco | Read Full Review
    2/21/2025 12:00:00 AM | Google
  • ★★★★★ Nina Asmeron
    I purchased my Jeep here 2yrs ago and have had several issues with it but the service team, especially Francisco are phenomenal not only in the care of my vehicle but their outstanding customer service! | Read Full Review
    2/21/2025 12:00:00 AM | Google
  • ★★★★★ MAGA 0721
    After getting a recall software update my vehicle began to have electrical issues that included both batteries needing to be replaced. My service advisor Alex was very helpful/professional and took care of us. The service manager also went above and beyond and covered the cost of battery replacement. Overall pleased with results | Read Full Review
    2/21/2025 12:00:00 AM | Google
  • ★★★★★ Meridian Maintenance
    Great customer service and quality of work | Read Full Review
    2/21/2025 12:00:00 AM | Google
  • ★★★★★ bill criss
    I just purchased a 2025 Grand Cherokee Summit Reserve. Sultan Mansoor (Salesman) and Z Ziayeen (Finance Manager) were two of the most polite and professional people I have ever met. They made the purchasing experience one of my best! | Read Full Review
    2/20/2025 12:00:00 AM | Google
  • ★★★★★ Raquel Garcia
    O’Neil was my salesman and he was great, professional, and courteous, including his colleagues, the sales manager and Mir the financing manager. This was a great team that assisted me with my purchase. | Read Full Review
    2/20/2025 12:00:00 AM | Google
  • ★★★★★ Miguel Guilarte
    It was great attention and always connecting with me to let me know about my car | Read Full Review
    2/20/2025 12:00:00 AM | Google
  • ★★★★★ Leon Ellison
    The experience was good and the service was awesome. I had a 7:00 AM appointment. They took me right away and diagnosed my car and had answers of what problems I was having by 8:30 AM. | Read Full Review
    2/19/2025 12:00:00 AM | Google
  • ★★★★★ Susie Sanchez
    I decided to contact Stafford Chrysler Dodge Jeep Ram to get my Honda civic detailed and I picked it up today and it looks like it had just come straight from the dealership, absolutely spotless inside and out. I’m so happy with the results! On top of their outstanding work, the team was incredibly friendly very professional, making | Read Full Review
    2/19/2025 12:00:00 AM | Google
  • ★★★★★ Caleb Barnes
    Everything went easily and smoothly. I bought an EV and had a terrible time with the previous dealer. Safford CDJRMF knew much more about selling EVs, and the tax credit went smoothly. The staff was nice and friendly, and I didn't feel pressured into a warranty like with the previous dealer. It's also a lovely, open space building th | Read Full Review
    2/19/2025 12:00:00 AM | Google
  • ★★★★★ Valeria Terneus
    The experience at Safford CDJR in Springfield is always a pleasant one. I’m a Jeep brand fan and always rely on their staff. Osbaldo, our service representative, is really nice and helpful, making every visit smooth and hassle-free. 100% recommended. | Read Full Review
    2/19/2025 12:00:00 AM | Google
  • ★★★★★ Missina Schallus
    1000 ?? to Behzad and the dealership. I strongly dislike the car buying process but they changed that. No haggling and stress, just straight forward sales with a great team. I love my new Jeep and appreciate the Safford Team for treating me like a person not a sale. I'm a forever Safford Customer. | Read Full Review
    2/18/2025 12:00:00 AM | Google
  • ★★★★★ Fred Raley
    Excellent & quick service | Read Full Review
    2/17/2025 12:00:00 AM | Google
  • ★★★★★ Blue G8tor
    Bezhad Was a great help | Read Full Review
    2/17/2025 12:00:00 AM | Google
  • ★★★★★ Kim Cook
    Wonderful staff and quick service. Took our truck in for inspection. Everyome was friendly and helpful. | Read Full Review
    2/17/2025 12:00:00 AM | Google
  • ★★★★★ Heidi Palombo
    | Read Full Review
    2/17/2025 12:00:00 AM | Google
  • ★★★★★ Agnes Chu
    Great customer service! Thanks, Alex. | Read Full Review
    2/17/2025 12:00:00 AM | Google
  • ★★★★★ J Lan
    From the beginning the end, we received the very best service:professional,courteous. | Read Full Review
    2/16/2025 12:00:00 AM | Google
  • ★★★★★ Teresa Chadwick
    I purchased my Dodge Durango from Safford of Springfield and the experience was fantastic. Sales consultant O’Neil Bennett was the best, very informative and made sure before we left we understood all the features and we knew how to use them. I would highly recommend him to anyone. The finance mgr Mir Kaifer was very helpful in m | Read Full Review
    2/15/2025 12:00:00 AM | Google
  • ★★★★★ Constance Majett
    Our service person, Gwen, was awesome. I have never experienced service like this from a dealer shop. She made sure she called me and my husband every step of the way. And she also made sure that we understood what was going on and answered any questions that we had. Kudos to Gwen!!! | Read Full Review
    2/15/2025 12:00:00 AM | Google
  • ★★★★★ charles jenkins
    Great service as always. | Read Full Review
    2/15/2025 12:00:00 AM | Google
  • ★★★★★ Tony McQueen
    Excellent service from a professional team. | Read Full Review
    2/15/2025 12:00:00 AM | Google
  • ★★★★★ Nancy Willison
    Good service, good communication system, all were very pleasant,. | Read Full Review
    2/15/2025 12:00:00 AM | Google
  • ★★★★★ Ellen Harned
    Once again excellent service and completed super fast. Thank you again. | Read Full Review
    2/15/2025 12:00:00 AM | Google
  • ★★★★★ alejandra rojas
    Extremely Disappointed with the Service Experience I was very dissatisfied with the service I received today at the dealership. I had made an appointment online yesterday for an oil change and service scheduled for 9:30 AM on 2/15/25. Upon arrival, I was informed that my car would be ready by noon—or possibly 1:00 PM. However, when | Read Full Review
    2/15/2025 12:00:00 AM | Google
  • ★★★★★ Rainbow Painting Service
    Amazing service 10/10 recommend! | Read Full Review
    2/14/2025 12:00:00 AM | Google
  • ★★★★★ Celia Ard
    Just awesome. Loved the new video they send showing what they did to your vehicle. Will be going back. | Read Full Review
    2/13/2025 12:00:00 AM | Google
  • ★★★★★ Junior Jackson
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    2/13/2025 12:00:00 AM | Google
  • ★★★★★ Mikaela Dukes
    | Read Full Review
    2/13/2025 12:00:00 AM | Google
  • ★★★★★ Joi Dreams
    I purchased my Jeep Ev in April of 2022 and have only had my car serviced at Safford. This has been my very best experience with a dealership and their service department. The service department works like a pleasant well oiled machine. You will be greeted with a smile and you will leave with a smile on your face. As the service age | Read Full Review
    2/12/2025 12:00:00 AM | Google
  • ★★★★★ JERMAINE WESTON
    It was a great experience and it takes a great team to make great leaders! Keep up the great work! | Read Full Review
    2/12/2025 12:00:00 AM | Google
  • ★★★★★ Matthew McGinley
    | Read Full Review
    2/12/2025 12:00:00 AM | Google
  • ★★★★★ Sintia Pena
    alex is the best, always the best | Read Full Review
    2/11/2025 12:00:00 AM | Google
  • ★★★★★ Juan Santos
    The guy who helped me was very helpful and professional always help me out | Read Full Review
    2/11/2025 12:00:00 AM | Google
  • ★★★★★ David Kosling
    Professional and reasonably priced. You get what you pay for at a dealership. | Read Full Review
    2/11/2025 12:00:00 AM | Google
  • ★★★★★ Mitchell Miracle
    | Read Full Review
    2/11/2025 12:00:00 AM | Google
  • ★★★★★ Dave Fase
    | Read Full Review
    2/11/2025 12:00:00 AM | Google
  • ★★★★★ Oliver Raak
    | Read Full Review
    2/9/2025 12:00:00 AM | Google
  • ★★★★★ Michael Haney
    | Read Full Review
    2/8/2025 12:00:00 AM | Google
  • ★★★★★ GHOST X
    Very clean and very comfortable lounge area for the customers to wait vehicle was taking care of for an oil change unschedule. They got me in and out of there within at least 2 hours. | Read Full Review
    2/8/2025 12:00:00 AM | Google
  • ★★★★★ James Adams
    Super friendly staff. Alex is great. | Read Full Review
    2/6/2025 12:00:00 AM | Google
  • ★★★★★ Pete
    Excellent customer service and communication | Read Full Review
    2/6/2025 12:00:00 AM | Google
  • ★★★★★ Christian Brinkley
    | Read Full Review
    2/6/2025 12:00:00 AM | Google
  • ★★★★★ Gerald Martin
    | Read Full Review
    2/6/2025 12:00:00 AM | Google
  • ★★★★★ Merci McKinley
    Katelynn provided outstanding customer service support. She was determined to keep me updated on the service of my vehicle. The vehicle I brought in received expedient and excellent service. | Read Full Review
    2/6/2025 12:00:00 AM | Google
  • ★★★★★ Ha Is
    I never go to this dealership. They cheat customers. I never recommended this dealership. | Read Full Review
    2/6/2025 12:00:00 AM | Google
  • ★★★★★ Dickson Asinugo
    I have had an issue with the stereo system in my Jeep MOAB for over six years and it has not been fixed. The sound keeps going in and out intermittently. I still need this fixed. | Read Full Review
    2/6/2025 12:00:00 AM | Google
  • ★★★★★ Bill Palombo
    I have been a customer of the service department at Safford since 2006. I have never had any reason to complain. The work has always been completed on time and at a fair rate. They took excellent care of my RAM 2500 with the Cummings, I felt like the mechanic treated all my vehicles as if they were his. My service adviser has always | Read Full Review
    2/4/2025 12:00:00 AM | Google
  • ★★★★★ Angie Lopez
    You guys are wonderful!!! Thank you! | Read Full Review
    2/4/2025 12:00:00 AM | Google
  • ★★★★★ Joe Walters
    I’ve had absolutely horrible experiences with this dealership. Even though this dealership is just a few minutes away from me I drive 30 miles to the Jeep dealership in Manasses, VA to avoid doing business with them. My latest experience was with the parts department who refused to honor the warranty on a part that I purchased. I d | Read Full Review
    2/4/2025 12:00:00 AM | Google
  • ★★★★★ EDUM ABEDI
    | Read Full Review
    2/1/2025 12:00:00 AM | Google
  • ★★★★★ Jason Junot
    I went to pay and the price they gave me was almost double what they sent me online. They changed it without any hassle when I mentioned it. Great customer service. | Read Full Review
    2/1/2025 12:00:00 AM | Google
  • ★★★★★ Matt DiGi
    | Read Full Review
    2/1/2025 12:00:00 AM | Google
  • ★★★★★ Timur Khodzhaev
    I recently bought a car at Safford Dodge, and I just want to say a big thank you to Mahmoud Badreddine! The whole process was quick and hassle-free. He immediately understood what I was looking for, helped me find the right option, and gave me a great deal. The paperwork was done in no time, and he even provided a discount. Mahmoud | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ OL96
    Phenomenal experience!! | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ Patrick Boyer
    The repairs were done with in the estimate. The van is running great. Alex was very helpful walking me through the repair process. | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ Shareeftraish
    My service advisor was great! | Read Full Review
    1/29/2025 12:00:00 AM | Google
  • ★★★★★ Charles Wise
    Very professional and rapid service. They even washed the car. | Read Full Review
    1/29/2025 12:00:00 AM | Google
  • ★★★★★ E.J. Costello
    | Read Full Review
    1/29/2025 12:00:00 AM | Google
  • ★★★★★ calvin johnson
    | Read Full Review
    1/29/2025 12:00:00 AM | Google
  • ★★★★★ Kevin Thomas
    Alexander kepted me informed of my car from the time I pulled into the service bay to the time my car was done. They took pictures of my car when it went into the work bay to let me know it was in being diagnosed and determining what my problem. Before they started working on it, they did an inspection of my vehicle and gave me a rep | Read Full Review
    1/28/2025 12:00:00 AM | Google
  • ★★★★★ Charlie V
    Excellent service getting my water pump replaced and my alternator tested. | Read Full Review
    1/28/2025 12:00:00 AM | Google
  • ★★★★★ cecelia jones
    Quick, good, service. | Read Full Review
    1/28/2025 12:00:00 AM | Google
  • ★★★★★ Charles Wesson
    I had a 1030am oil change and tire rotation to which I arrived at 950am. I didnt leave until 3pm after somehow they managed to overfill the oil capacity. If not for the customer service of Ms. Gwendolyn Holzer, I would NEVER have anything serviced there again. | Read Full Review
    1/28/2025 12:00:00 AM | Google
  • ★★★★★ Lynn Stewart
    The staff was great & very patient with me. | Read Full Review
    1/27/2025 12:00:00 AM | Google
  • ★★★★★ Rita Fontaine
    Great experience and my salesperson was amazing. | Read Full Review
    1/27/2025 12:00:00 AM | Google
  • ★★★★★ Nethu Ramawikkrama
    NEVER RECOMMENDED THIS DEALERSHIP. This dealership cheats and sale broken vehicles. Sales department never responded emails and calls after sold vehicles. They don’t care customers. Don’t go there anyone. | Read Full Review
    1/27/2025 12:00:00 AM | Google
  • ★★★★★ Jane Harris
    | Read Full Review
    1/24/2025 12:00:00 AM | Google
  • ★★★★★ Dinora Guzman
    | Read Full Review
    1/24/2025 12:00:00 AM | Google
  • ★★★★★ Tito Pinto
    On time | Read Full Review
    1/24/2025 12:00:00 AM | Google
  • ★★★★★ R. Mays
    Called the dealership last Thursday, spoke to Sales Rep Freddy, gave him the SN# of the truck, and he had it ready at our greed upon time. Made the deal in about 30min including the test drive. Freddy was very helpful, down to earth, and even delivered my vehicle to my home. Also went out of his way to make sure certain electrical co | Read Full Review
    1/24/2025 12:00:00 AM | Google
  • ★★★★★ Christy Holley
    Excellent customer service | Read Full Review
    1/24/2025 12:00:00 AM | Google
  • ★★★★★ Rebekah Dailey
    All dealerships are overpriced, we know this. But Safford typically is good about matching competitors. Gwen (service advisor) was great in attempting to match pricing and find the best solutions. Unfortunately cannot say the same for Taylor, the service manager, who lied about matching. She states she apologized for misspeaking that | Read Full Review
    1/24/2025 12:00:00 AM | Google
  • ★★★★★ Alice Chappell
    Other than you bugging me to death with preservice reminders using multiple emails and text messages and the sending me how’s we do adnaucium the service is always good. | Read Full Review
    1/22/2025 12:00:00 AM | Google
  • ★★★★★ Chris Pressley
    Probably worst experience ever with dealership. Sold car out from under me while actively working a deal. Shame on you. William, the salesman, needs to find other work. So very disappointed in you and the whole experience. It comes around. SHAME ON YOU . | Read Full Review
    1/22/2025 12:00:00 AM | Google
  • ★★★★★ Jon Taylor
    Gwen is a Rockstar! | Read Full Review
    1/21/2025 12:00:00 AM | Google
  • ★★★★★ Natalie Cooper
    Made an appt for an oil change for Saturday morning at 715 am. I dropped my car off Friday night. I did not get my car back until 330pm. I called numerous times to check the status and was placed on hold several times for 30 minutes or more. They did end up taking off the labor portion of the oil change for the inconvenience. I don' | Read Full Review
    1/21/2025 12:00:00 AM | Google
  • ★★★★★ rocky math
    I NEVER RECOMMEND THIS DEALERSHIP. Someone bought new vehicle from this dealership. But it was broken one. Anyone never trust this dealership. Because cheat customers and sale broken vehicles. | Read Full Review
    1/21/2025 12:00:00 AM | Google
  • ★★★★★ Andrew Coston
    Took vehicle in for recalls, state inspection, and oil change. Dealership caused damage to vehicle. (Broke the windshield) Then tried to give it back to me without disclosing the damage. Vehicle passed inspection there so obviously damage occurred after it was inspected. No rental car issued. Their “fix” was to call a third party to | Read Full Review
    1/21/2025 12:00:00 AM | Google
  • ★★★★★ Bernard Dunlevy
    Had my 4th recall on my 4xe which according to Jeep could start a fire from the battery. Recall started in October and they’re just now getting around to contacting me. Contacted the new GM ERIKA RAMSEY who was supposed to get in touch with mopar to get the parts and she ejected not to call me back. When the parts finally came in | Read Full Review
    1/21/2025 12:00:00 AM | Google
  • ★★★★★ Angel Rivera
    I had made an appointment to have my emissions test done at this location on a Saturday and it was confirmed via email plus a representative called to reconfirm. When I arrive for my appointment on Saturday the service agent informed me that there is no emissions test done on the weekends?! What? Then why allow to book and why confir | Read Full Review
    1/20/2025 12:00:00 AM | Google
  • ★★★★★ Kimberlee Thai
    Springfield Safford customer service is always on point! I had Gwendolyn, and she was so professional and kind. I came in for my oil change appt, it actually took longer than 2 hours this time around. Then, my daughter’s school called and I had to rush to get her. Gwen got me checked out in the next 5 mins Greatful for her! Overall, | Read Full Review
    1/18/2025 12:00:00 AM | Google
  • ★★★★★ JJohnson Baltimore Iniciativas
    Great service on my car! | Read Full Review
    1/18/2025 12:00:00 AM | Google
  • ★★★★★ Erik
    Bit expensive and no complementary car wash. | Read Full Review
    1/18/2025 12:00:00 AM | Google
  • ★★★★★ Marcelain Ekutshu
    Let me start by I’ve never dealt with this dealership as far as it goes when it comes to buying a car. I am giving it a 1 star because of their terrible service department. I always schedule my appointments for oil change (only oil change) and yet they always consistently take 3+ hours to get it done. Thats insane if it takes 3 hours | Read Full Review
    1/18/2025 12:00:00 AM | Google
  • ★★★★★ Keisha Scott
    Katelynn was absolutely amazing! She was very friendly, and her customer service was top-tier. The shuttle driver, whose name I can’t recall, engaged in conversation with me during my ride home and was friendly as well. | Read Full Review
    1/17/2025 12:00:00 AM | Google
  • ★★★★★ Deborah Van Balen
    | Read Full Review
    1/17/2025 12:00:00 AM | Google
  • ★★★★★ Marvin Wentzel
    WONDERFUL CREW. NO HASSLE DROP OFF AND PICK UP.Absolutely fantastic service!! | Read Full Review
    1/17/2025 12:00:00 AM | Google
  • ★★★★★ Carlos Rodriguez
    Great service, keep it up | Read Full Review
    1/17/2025 12:00:00 AM | Google
  • ★★★★★ jeanluckyluc b
    Service is a bit slow and doesn't come with many updates on the status of the car being checked out. The text messages are nice but would be nice to get a text update every 20 mins or so. Additionally, I felt the up charge for a tire rotation equalling an additional 150 dollars sounds a be outrageous.. My total for 140 dollars for o | Read Full Review
    1/17/2025 12:00:00 AM | Google
  • ★★★★★ Eliana Prada
    I’ve had the worst experience in my life with this dealership: I bought a car in 2021 from them and in 2024 it had a fatal engine failure. Since then, my vehicle has never been the same, I’ve been taking it almost monthly and it is still showing up with lights and errors. I have not felt safe since then after the accident. The genera | Read Full Review
    1/17/2025 12:00:00 AM | Google
  • ★★★★★ Craig Benner
    Came in for a recall. Gwen was the best. Kept kept informed the entire processed and even cleaned my vehicle. I’ll be bringing my wife’s car in next week and will go straight to Gwen! | Read Full Review
    1/15/2025 12:00:00 AM | Google
  • ★★★★★ Celeste Palazzolo
    The whole team was absolutely terrific! From start to finish. Thanks for being so customer friendly! | Read Full Review
    1/15/2025 12:00:00 AM | Google
  • ★★★★★ CST Fitness
    Staff was very professional in dealing with my issue. They are taking great care of my lemon Grand Cherokee to keep running smooth and safe for the road. | Read Full Review
    1/15/2025 12:00:00 AM | Google
  • ★★★★★ Dean
    Gwen is a Superstar. | Read Full Review
    1/15/2025 12:00:00 AM | Google
  • ★★★★★ Bob Tews
    | Read Full Review
    1/15/2025 12:00:00 AM | Google
  • ★★★★★ Sally Spollen
    I took my car in at 10 o’clock. Dropped it off. By 1245. I called service department to get the status of the car. No one had called me before then at 1:11 PM. I get a message that the car is being looked at. At 2:09 PM I texted my contact to get a status on the car. at 2:30 I get a video of some guy walking around my car and that’s | Read Full Review
    1/15/2025 12:00:00 AM | Google
  • ★★★★★ Meredith Barnett
    Third time I have purchased a car from this dealership. That says enough. You can’t go wrong with Safford of Springfield. | Read Full Review
    1/14/2025 12:00:00 AM | Google
  • ★★★★★ Nicole Vander Does
    Our experience at Safford CDJRF in Springfield was amazing. If you get the chance to work with Mahmoud, do it. He doesn’t pressure you. He makes sure you are comfortable. He is the kindest person you’ll ever meet. He takes great care of you right when you walk in the door! We loved our experience. Even down to the finance guy. He too | Read Full Review
    1/14/2025 12:00:00 AM | Google
  • ★★★★★ Nicole Turner
    I love this dealership! I’ve been to both the Woodbridge and Manassas locations, and was not a fan. I’ll definitely be bringing her back for anything more, I need done. Thanks guys! ?????? | Read Full Review
    1/14/2025 12:00:00 AM | Google
  • ★★★★★ Jennifer Schwartz
    We had an incredible experience at Safford. What amazing customer service! We will definitely continue to be customers going forward. Thank you so much for everything! | Read Full Review
    1/14/2025 12:00:00 AM | Google
  • ★★★★★ truepint
    Gwendolyn was my service advisor. She was highly professional and was able to communicate clear expectations and timeline with me throughout the process. Great Service. Thank You. | Read Full Review
    1/14/2025 12:00:00 AM | Google
  • ★★★★★ Juan Funez
    The service is exceptional, the environment is inviting, and the staff consistently anticipates my needs. | Read Full Review
    1/12/2025 12:00:00 AM | Google
  • ★★★★★ Brandon Morgan
    Amazing services.. not pushy.. gave me time to process my thought on my purchasing decision.. gave us water and snacks while me my wife and kid waited. I truly feel like I got the best price for my loaded truck | Read Full Review
    1/12/2025 12:00:00 AM | Google
  • ★★★★★ Yap69
    very efficient and professional | Read Full Review
    1/12/2025 12:00:00 AM | Google
  • ★★★★★ Tracie Myers
    Staff was very kind and friendly. Dealership was very clean and accommodating. Our salesman took time with us and sat with us after purchase to go over vehicle. We are very happy with the choosing them. | Read Full Review
    1/12/2025 12:00:00 AM | Google
  • ★★★★★ Shane Gillman
    Communicated with sales twice within 1 hour of my appointment only to show up and told the vehicle was sold 45 minutes prior to my arrival. Very disappointing. | Read Full Review
    1/12/2025 12:00:00 AM | Google
  • ★★★★★ Jai Cee
    | Read Full Review
    1/10/2025 12:00:00 AM | Google
  • ★★★★★ Tarik Fayyad
    Excellent service techs & associates! Timely, And a very comfortable waiting area. Got in and out in an hour on a Friday! | Read Full Review
    1/10/2025 12:00:00 AM | Google
  • ★★★★★ Sharif Sabur
    The service team at Safford Springfield Ram were amazing!!! They made sure everything I needed to have done to my truck was taken care of and kept me updated throughout the whole process! They were also very kind and knowledgeable and answered every question I had! I was pleasantly surprised at how I didn’t have to wait long for my m | Read Full Review
    1/10/2025 12:00:00 AM | Google
  • ★★★★★ J. Spain
    I've been in the market for a 2013 Chevy Avalanche LTZ w/ low miles for a few months now. My "go to" website for used vehicles is cargurus.com. Since the first week in December, I must've inquired about 10 trucks meeting the description. I missed out on those and almost settled on a rust bucket in NC that was from NJ...smh. the very | Read Full Review
    1/10/2025 12:00:00 AM | Google
  • ★★★★★ Aeb Bel
    | Read Full Review
    1/9/2025 12:00:00 AM | Google
  • ★★★★★ Maria D Alvarado
    | Read Full Review
    1/9/2025 12:00:00 AM | Google
  • ★★★★★ kelvin marroquin
    | Read Full Review
    1/9/2025 12:00:00 AM | Google
  • ★★★★★ Saul Galvez bonilla
    | Read Full Review
    1/8/2025 12:00:00 AM | Google
  • ★★★★★ Jim Stohlman
    Great deal ,,Thanks Safford | Read Full Review
    1/5/2025 12:00:00 AM | Google
  • ★★★★★ Markus Jenzer
    Very good experience. Staff (especially Moe) was very supportive and the paperwork was done easy and quick. The car (Jeep Wrangler) was as promised and in good shape. The price was reasonable and payment including the bank credit was done according to my needs. | Read Full Review
    1/5/2025 12:00:00 AM | Google
  • ★★★★★ Christopher Johnson
    Good experience, updates, and communication. Will return for required future maintenance. | Read Full Review
    1/3/2025 12:00:00 AM | Google
  • ★★★★★ Carlos Del Toro
    Greta service and great price! Car was ready next day! | Read Full Review
    1/3/2025 12:00:00 AM | Google
  • ★★★★★ Seo Yoon
    OMG I heard this dealership sales broken vehicles and cheat customers. I was thinking go there. But I changed mind. I saved my life and money. I DO NOT RECOMMEND THIS DEALERSHIP. | Read Full Review
    1/3/2025 12:00:00 AM | Google
  • ★★★★★ Julia Rodgers
    I literally have nothing good to say to these people. please avoid this hell hole at all costs unless you enjoy having your time wasted by rude salesmen who are fairly obviously doing it as a game. Do yourself a favor and go anywhere else. | Read Full Review
    1/3/2025 12:00:00 AM | Google
  • ★★★★★ Ann M
    Comprehensive | Read Full Review
    1/1/2025 12:00:00 AM | Google
  • ★★★★★ Alisa Wagoner
    They took care of my sale that the Warrenton dealership completely dropped! Their loss my gain these guys hustled and professional! Thank you again in the 2024 Wrangler! | Read Full Review
    1/1/2025 12:00:00 AM | Google
  • ★★★★★ William A. Jokela
    I was able to get an emission test, tires rotated and oil change without making an appointment in advance. I usually make an appointment but it was the last day of the year and I was in a time crunch. Thank you, Osbaldo. I also got a courtesy car wash. | Read Full Review
    1/1/2025 12:00:00 AM | Google
  • ★★★★★ MGSMOE
    Awesome service...helpful and knowledgeable advisers | Read Full Review
    1/1/2025 12:00:00 AM | Google
  • ★★★★★ Bob Moran
    Service was great. Thank you. | Read Full Review
    1/1/2025 12:00:00 AM | Google
  • ★★★★★ Tiffany McKinney
    I reached out ahead of our arrival to inquire about a specific vehicle that was actually located at the Sterling location. I initially spoke with Spencer, a manger, who was quite informative and very nice/professional. He put me in contact with O'Neal who texted shortly thereafter. We arrived the next day and we're met with great | Read Full Review
    12/31/2024 12:00:00 AM | Google
  • ★★★★★ A Dove
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    12/31/2024 12:00:00 AM | Google
  • ★★★★★ Michael Anderson
    Excellent service | Read Full Review
    12/30/2024 12:00:00 AM | Google
  • ★★★★★ jamil
    The service was great. The team was curious and very nice. It took a little more time as they were very busy. The dealership clean organized and coffee and snacks are very nice touch | Read Full Review
    12/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ Bulldog E
    Badreddine was a great salesman to work with! Communication was good the truck was ready when I arrived there where no surprises. I would highly recommend him and the Safford team! | Read Full Review
    12/29/2024 12:00:00 AM | Google
  • ★★★★★ Live Lena
    I love people that work in service , they are always so attentive and keep me updated on the process. Always fast work and a great customer service . | Read Full Review
    12/29/2024 12:00:00 AM | Google
  • ★★★★★ Leoncio paz
    Satisfied with the attention and kindness I received in my service | Read Full Review
    12/29/2024 12:00:00 AM | Google
  • ★★★★★ Matt DiNardo
    Jason, our salesperson, was great! Mir, the finance manager, was very friendly and explained everything fully. However, the time it takes on this dealership to go from putting in initial paperwork for purchasing to getting into the finance office was way too long, nearly 3 1/2 hours. I get that this was a Sunday, but this process | Read Full Review
    12/29/2024 12:00:00 AM | Google
  • ★★★★★ Eranda Yapagedara
    Can I have sales manger (main) mobile number please. Because I bought new vehicle from this dealership. When I bought a new vehicle had technical issues. But dealership said, it will reset automatically. But now at least one month, vehicle still repair. I drove car only 3 days. Waiting for parts. I want change vehicle. Please contact | Read Full Review
    12/29/2024 12:00:00 AM | Google
  • ★★★★★ Kenny Franklin
    | Read Full Review
    12/27/2024 12:00:00 AM | Google
  • ★★★★★ crosssguitar
    They do their best consistently, not disappointed at all. I love the new texting feature to communicate with the service manger. | Read Full Review
    12/27/2024 12:00:00 AM | Google
  • ★★★★★ Toki Smith
    Fantastic service but even with an appointment my oil change was over 2 hours. I do appreciate the shuttle service to the mall. | Read Full Review
    12/27/2024 12:00:00 AM | Google
  • ★★★★★ Eranda Yapagedara
    | Read Full Review
    12/27/2024 12:00:00 AM | Google
  • ★★★★★ Kathleen Tindal
    Scheduling my appointment is easy to fit my schedule. The communication via text is very convenient. Staff are very friendly. | Read Full Review
    12/26/2024 12:00:00 AM | Google
  • ★★★★★ Sherrie Merrell
    I was having a replacement key made fir my FIAT. The staff was very friendly, efficient, and knowledgeable. | Read Full Review
    12/26/2024 12:00:00 AM | Google
  • ★★★★★ Joanna Paradiso
    Wonderful experience here!! Francisco was my service advisor and he was very thorough, honest & quick with communication. He went the extra mile for me and I am very grateful I’m very happy to have found this dealership. I will only come here from now on. | Read Full Review
    12/26/2024 12:00:00 AM | Google
  • ★★★★★ Chaz Atchison
    Dealership offered a good value on my trade in. Outside of that very unpleasant experience, the sales rep was inexperienced and unprofessional. We had agreed on a deal with signed paperwork but did not finish financing portion because there was a line for finance office. While I was waiting on THEM, they let a customer come in and te | Read Full Review
    12/26/2024 12:00:00 AM | Google
  • ★★★★★ Victor Ecarma
    | Read Full Review
    12/23/2024 12:00:00 AM | Google
  • ★★★★★ eric reuter
    I can’t understand why an oil change takes 2 hours when you schedule an appointment for it. | Read Full Review
    12/23/2024 12:00:00 AM | Google
  • ★★★★★ Rich Tab
    Spencer the GM and Freddy in sales went over and above to not only facilitate the sale but make it a pleasurable experience. “X” in financing was great as well and also very informative. A great experience throughout! | Read Full Review
    12/21/2024 12:00:00 AM | Google
  • ★★★★★ john eveges
    Online scheduling and the check in process was quick and pleasant. Gwen was especially outstanding. We dropped off our 2020 Jeep Wrangler Unlimited Sport to address signs of the Jeep “death wobble”, which is associated with the front end suspension. We also asked for the front brakes to be checked because of a nagging squeak. A sho | Read Full Review
    12/21/2024 12:00:00 AM | Google
  • ★★★★★ Kelly Miller
    They took 8 hours to repair my car for a recall from a letter i received from the manufacturer that said it would only take 2 hours and I had made appointment with them and was early for my appointment and that's why I only giving them 2 Stars | Read Full Review
    12/21/2024 12:00:00 AM | Google
  • ★★★★★ Kathyturner1
    Cost of oil change too much, no vacuum or car washed didn't ask if wanted | Read Full Review
    12/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ Linda Majca
    | Read Full Review
    12/20/2024 12:00:00 AM | Google
  • ★★★★★ Marion Newsome
    Awesome service Thank you Alex | Read Full Review
    12/20/2024 12:00:00 AM | Google
  • ★★★★★ Win Hambley
    good service at reasonable prices | Read Full Review
    12/20/2024 12:00:00 AM | Google
  • ★★★★★ Rod Reeves
    2020 Gladiator PCS OIL LEAK!!! Service Master Alex was able to manage, fix, and deliver under the time and $$estimate alotted. He was professional and friendly. Give this man a raise. | Read Full Review
    12/19/2024 12:00:00 AM | Google
  • ★★★★★ Shanna Miller
    Behzad was absolutely amazing! We started this 6 months ago when i first met him. I told him that i was going to buy a car from him and I kept my word. He was so patient and really worked with the other team members to get me exactly what I wanted in a very timely manner. The finishing touch was Erica! The entire team was great | Read Full Review
    12/18/2024 12:00:00 AM | Google
  • ★★★★★ Debbie Mcintire
    Service Representative, Francesco was outstanding! | Read Full Review
    12/18/2024 12:00:00 AM | Google
  • ★★★★★ Nathan Wilson
    All around, great service. Quick and thorough. | Read Full Review
    12/17/2024 12:00:00 AM | Google
  • ★★★★★ M. K. Ahmed
    Great service and great services advisor ... Steve. | Read Full Review
    12/17/2024 12:00:00 AM | Google
  • ★★★★★ Benjamín Correa
    Osbaldo delivered very good costumer service, would 100% do business with you guys again. | Read Full Review
    12/17/2024 12:00:00 AM | Google
  • ★★★★★ Mike grundy
    Cannot say enough positive things about Alexander. He squares my ram 1500 away every time it is in for scheduled service. He is the reason I come back and will be the reason why I purchase another truck from Safford when I trade in my current one. | Read Full Review
    12/15/2024 12:00:00 AM | Google
  • ★★★★★ Katie Schwarz
    2023- Customer service was excellent!!!! 2024 - Another year of great customer service. No other dealer in my experience will ever beat the customer service from this place. | Read Full Review
    12/15/2024 12:00:00 AM | Google
  • ★★★★★ John Sancho
    | Read Full Review
    12/15/2024 12:00:00 AM | Google
  • ★★★★★ Norris Middleton
    The thermostat replacement was not a good experience and not representative of the normally expected good service I have experienced in the past. | Read Full Review
    12/15/2024 12:00:00 AM | Google
  • ★★★★★ Barry Chamberlin
    Excellent. Professional service completed in a timely manner | Read Full Review
    12/13/2024 12:00:00 AM | Google
  • ★★★★★ Bucktooth22
    Everyone was super nice and talked to me about what id need/what i wouldn't need and how much everything would cost, and the timeframe of how long the service would take, i called and they got me in that day, when its car troubles it can be stressful but they absolutely made me feel taken care of | Read Full Review
    12/13/2024 12:00:00 AM | Google
  • ★★★★★ Jorge Enrique Rosales
    Great Service as Always | Read Full Review
    12/12/2024 12:00:00 AM | Google
  • ★★★★★ W Z
    Service today was outstanding...Thank You Alex | Read Full Review
    12/12/2024 12:00:00 AM | Google
  • ★★★★★ Lamar Palmer
    | Read Full Review
    12/12/2024 12:00:00 AM | Google
  • ★★★★★ Craig A Reynolds
    | Read Full Review
    12/12/2024 12:00:00 AM | Google
  • ★★★★★ William Schaeffer
    Courteous staff, quick turnaround, no complaints. | Read Full Review
    12/12/2024 12:00:00 AM | Google
  • ★★★★★ Noah Rudisin
    | Read Full Review
    12/11/2024 12:00:00 AM | Google
  • ★★★★★ Jason Morgan
    Completely unacceptable that 10 service recommendations were emailed for approval/rejection and not communicated directly by service staff. $4,350 dollars in recommended services, but my rear driver-side low tire pressure isn’t identified and addressed? Tell your executives that the algorithms you use to maximize the shop time ROI | Read Full Review
    12/11/2024 12:00:00 AM | Google
  • ★★★★★ Josh M
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    12/9/2024 12:00:00 AM | Google
  • ★★★★★ Kelvin Lewis
    Great deals and great staff. | Read Full Review
    12/9/2024 12:00:00 AM | Google
  • ★★★★★ Heimy Diaz
    | Read Full Review
    12/9/2024 12:00:00 AM | Google
  • ★★★★★ Andrea Bridgeman
    | Read Full Review
    12/9/2024 12:00:00 AM | Google
  • ★★★★★ bteam75
    Service was efficient and completed ahead of estimated time. Quality work and honest work! | Read Full Review
    12/8/2024 12:00:00 AM | Google
  • ★★★★★ Brian
    Service appointment went good but when I came to get my truck, the automatic running boards did not work. They tried to get them fixed but finally just said “we cant figure out how to get them going, maybe they will start working in the next few days” guess I’ll have to pay someone else to fix them!! | Read Full Review
    12/8/2024 12:00:00 AM | Google
  • ★★★★★ Jonathan Rumbaugh
    | Read Full Review
    12/6/2024 12:00:00 AM | Google
  • ★★★★★ Joe Gibialante
    Only giving you a two because you folks have been fantastic in the past. Today was an abject failure. Booked in for several things, including emissions. Called at 3:45, to be told it can’t be done today…. And I can have it back by noon on Monday. Really disappointed with the slack communication. | Read Full Review
    12/6/2024 12:00:00 AM | Google
  • ★★★★★ Anthony Sharolli
    Awesome service staff, took care of me right away. Highly recommend! | Read Full Review
    12/5/2024 12:00:00 AM | Google
  • ★★★★★ Phil Hernandez
    | Read Full Review
    12/5/2024 12:00:00 AM | Google
  • ★★★★★ Derek Vanderhyde
    Service was fantastic. Francisco was great to work with, very helpful and honest. | Read Full Review
    12/5/2024 12:00:00 AM | Google
  • ★★★★★ District 7 - Andrew Geraci
    Bought my 3rd jeep here. Solid service. Great vehicles. Had to do some routine maintenance as well and their customer service is solid! Highly recommend this dealership over any of the others in this area because they're great at what they do! | Read Full Review
    12/5/2024 12:00:00 AM | Google
  • ★★★★★ John Rosario
    Osbaldo "Fransisco" Velis is a really good guy. It feels like I dropped my Jeep with a friend. Great service and great customer care. Great Job! | Read Full Review
    12/4/2024 12:00:00 AM | Google
  • ★★★★★ Brittany B
    If you can avoid coming here please do. I bought my vehicle from another Jeep dealership but have since gotten all my maintenance/repairs done at Safford. Big mistake. I won’t mention all the issues I’ve experienced with them over the years, I’ll just talk about recent experience. In May 2024 I get the thermostat replaced in my Wrang | Read Full Review
    12/4/2024 12:00:00 AM | Google
  • ★★★★★ Edward Torrez
    | Read Full Review
    12/3/2024 12:00:00 AM | Google
  • ★★★★★ Courtney Reese
    My Jeep started overheating on I-95 late Sunday night 5 hours from home. Safford got me in first thing Monday morning, quickly identified the issue (holes in radiator hoses), got them replaced and had me back on the road within a couple hours. They didn’t overcharge me or try to pressure me into any unnecessary repairs and even repla | Read Full Review
    12/3/2024 12:00:00 AM | Google
  • ★★★★★ Christina S
    Phenomenal experience. O’Neill and Z were extremely helpful. Made the process stress-free and extremely enjoyable would definitely return anytime.. | Read Full Review
    12/3/2024 12:00:00 AM | Google
  • ★★★★★ Tony Y.
    I brought my 2022 Ram with 24K miles in for service in July 2024 because I was experiencing transmission issues. It’s now December and I don’t have an ETA for its return nor can they tell me what’s wrong with my vehicle. I’ve had Chrysler vehicles for decades, but this dealership has brought an end to that loyalty. They may be great | Read Full Review
    12/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ Kevin Wikstrom
    | Read Full Review
    12/2/2024 12:00:00 AM | Google
  • ★★★★★ Jennifer Skaff
    This was a pleasant purchasing experience. I feel they were as transparent as possible with pricing and you don’t leave there feeling like you got rolled. O’Neil was our sales contact. Highly recommend him. Very professional. | Read Full Review
    12/2/2024 12:00:00 AM | Google
  • ★★★★★ Lester Bailey
    | Read Full Review
    12/2/2024 12:00:00 AM | Google
  • ★★★★★ james lebovic
    | Read Full Review
    12/1/2024 12:00:00 AM | Google
  • ★★★★★ Steve Lewis
    Purchase was quick and pleasant. Would do business with Safford again. | Read Full Review
    12/1/2024 12:00:00 AM | Google
  • ★★★★★ Moira Lenehan-Razzuri
    | Read Full Review
    11/30/2024 12:00:00 AM | Google
  • ★★★★★ corralsalud Pedraza
    | Read Full Review
    11/30/2024 12:00:00 AM | Google
  • ★★★★★ nima emami
    Very timely and friendly staff. Thanks much, -Nima | Read Full Review
    11/30/2024 12:00:00 AM | Google
  • ★★★★★ Rich Mozier
    | Read Full Review
    11/29/2024 12:00:00 AM | Google
  • ★★★★★ Donna Murphy
    Staff is always friendly but…. Scheduled 730 am appointment for Saturday am . Dropped it off night before. Service guy asked if 12 noon pick up was ok . I said no problem. I called at 1 pm and car wasn’t done. Received text asking for additional recommended services which I declined. No response by 4 pm so I went in to get car. It wa | Read Full Review
    11/29/2024 12:00:00 AM | Google
  • ★★★★★ Larry Ross
    Alex in service was Great! | Read Full Review
    11/27/2024 12:00:00 AM | Google
  • ★★★★★ Andrea Hernandez
    I had a good experience, the guys who work there are very attentive. | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Milton Chavez
    Francisco is the man! Always helpful. Thank you | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Eli Marshall
    | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Al Toribio
    Nice service! | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Kerry Quinn
    Service was quick and efficient. Thanks for the support. | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Komlan Kouhiko
    I went to 7 franchise dealers in the DMV. 2 in Maryland and 5 in Virginia. Safford gave me the best value for my trade in. They didn’t waste my time by lying over the phone just to get me to come in which I experienced with 3 dealers out of the 7 dealers I visited. I also appreciated the fact that the whole buying process done under | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Eric Leyde
    When servicing the car for a simple issue, Safford performs a “complimentary” multipoint inspection (which was not asked for) and finds all sorts of “Needs Immediate Attention” items in an attempt to scare one into spending a lot of extra money unnecessarily. That happens all the time, but today it was extremely over the top. I bro | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Juan Carlos Monzon
    Always friendly and helpful people try to get you in and out. Haven’t had to do any follow ups. | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Charlie V
    Excellent service on getting my ABS module replaced once MOPAR released the updated part. | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ eric holmes
    Treated my visit as a priority | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Mary Geer
    | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Byron Valdez
    Everything was as I expected ?? | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Leah Sowalla
    | Read Full Review
    11/23/2024 12:00:00 AM | Google
  • ★★★★★ B. Linkous
    Z and Jose provided a great experience for my husband and I! Thank you! | Read Full Review
    11/23/2024 12:00:00 AM | Google
  • ★★★★★ n'dora brooks
    Efficient service , kept in touch with me . Checkout was easy . Great service | Read Full Review
    11/23/2024 12:00:00 AM | Google
  • ★★★★★ Rach B
    We recently purchased a new Jeep Wrangler, and working with Freddy made the entire process smooth and enjoyable. He was attentive, communicative, honest, and reliable every step of the way. Freddy went above and beyond to ensure we had all the information we needed and felt confident in our decision. It was truly a pleasure working w | Read Full Review
    11/23/2024 12:00:00 AM | Google
  • ★★★★★ Michael Perro
    | Read Full Review
    11/23/2024 12:00:00 AM | Google
  • ★★★★★ Chloe Schwenke
    Very friendly staff, and a financing package that couldn’t be beat. My only disappointment was that my new Fiat 500e was not properly prepped. The battery was only 60% charged (and i had specifically asked that it be fully charged), and a tire pressure warning light was on (and still is). I live a long way from Safford, so going back | Read Full Review
    11/23/2024 12:00:00 AM | Google
  • ★★★★★ Roman Soto
    Nice place !! | Read Full Review
    11/22/2024 12:00:00 AM | Google
  • ★★★★★ Rachel Kern
    Service department is great! They’re very communicative and helpful. | Read Full Review
    11/22/2024 12:00:00 AM | Google
  • ★★★★★ robert hayman
    Did what need done In a fair amount of time Good people! | Read Full Review
    11/20/2024 12:00:00 AM | Google
  • ★★★★★ George Santos
    Very good service like always thanks to Francisco | Read Full Review
    11/20/2024 12:00:00 AM | Google
  • ★★★★★ V Samuels
    Such a great experience working with my advisor. | Read Full Review
    11/20/2024 12:00:00 AM | Google
  • ★★★★★ Craig Smith
    Alex and the Service Department at Safford Dodge jumped on a problem with our truck caused by a Miami Dodge dealership and got us back on the road. Their professional care and support is a welcome return to Virginia. I look forward to taking our truck back to Safford for our service needs. | Read Full Review
    11/19/2024 12:00:00 AM | Google
  • ★★★★★ James Latoff
    Always fast and do a great job! | Read Full Review
    11/19/2024 12:00:00 AM | Google
  • ★★★★★ Dennis Young
    Had an appointment for an error code on tech engine they claimed it self fixed itself had my brakes and rotors replaced In the rear pick my truck up, my steering wheel was covered with grease and dirt | Read Full Review
    11/19/2024 12:00:00 AM | Google
  • ★★★★★ chriscollingwood
    Great dealership with a great team which I found the right car for me, especially the salesman Jason Paz he was very helpful and had good knowledge of all the vehicles there and answered all my questions, he didn’t disappoint and highly recommend talking to Jason to get the right vehicle for you, he is your man for your next vehicle | Read Full Review
    11/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ antonia villarruel
    | Read Full Review
    11/17/2024 12:00:00 AM | Google
  • ★★★★★ Donald Lynk
    The very best customer service I have ever received! My service representative Alex, was the consummate professional, not to mention extremely kind. He was also very helpful. If you own a jeep, or any vehicle for that matter...I would come to this service department! | Read Full Review
    11/17/2024 12:00:00 AM | Google
  • ★★★★★ jitend8
    | Read Full Review
    11/17/2024 12:00:00 AM | Google
  • ★★★★★ Renato Demo
    Great Customer Service! Sultan and Zubair were very helpful. | Read Full Review
    11/17/2024 12:00:00 AM | Google
  • ★★★★★ Amanda Vanderbloemen
    A great experience start to finish. The salesman and finance guy were both friendly and fantastic. | Read Full Review
    11/16/2024 12:00:00 AM | Google
  • ★★★★★ Mike M
    | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ Charles Aaron
    Great experience overall. Ahmed took care of me from the start and I am so appreciative of him. He is excellent! | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ SgreeneAnnandale
    In and out. Such a professional shop. Even topped off my tires. | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ Jovani Urquilla
    | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ Thomas Shugart
    Did a quick and efficient job completing two recalls on our Promaster. Alex was very helpful and communicated with us well. | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ Calvin Warren
    I’ve used SAFFORD CDJR for almost all of my services with my Ram 1500 and they always deliver. The scheduling was easy and straightforward. The staff polite, knowledgeable, and remember me each time. That personal service is what sets this team apart. Will keep coming back. | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ Susan
    Easy-to-use online appointment scheduler. Friendly and efficient intake process. Succinct text updates (you can also choose phone calls or email). Pleasant waiting area with Wi-Fi, a variety of seating, coffee, water, snacks. Alex did great job overseeing my oil change, tire rotation and maintenance checks. State inspection, too. | Read Full Review
    11/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ Danny S
    Superb service on my vehicle. Diagnosed & repaired motor mount where another dealership failed to identify problem. They are very busy so geting ahold of them can be troublesome sometimes. | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ William Berry
    | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★★ Khurtsbayar Rentsendorj
    | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★★ Judy's WW Lifestyle
    The service was impeccable from moment I pulled into the service bay and picked up my nicely washed and serviced van. The price point was fair and comparable for services rendered. | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★★ Wade Scribner
    As with my previous visits, Saffords Service Team diagnosed my vehicle’s issues and made repairs while keeping me informed every step of the way. Thanks! They also did an impressive amount of work in one day which was awesome! | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★★ James Butler
    Freddy did an incredible job assisting me in my car buying experience , I have purchased vehicles from other dealerships in the areas, but my future interest will directed to Safford! | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★★ Shawn Norton
    | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★★ Lea Sims
    | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★★ Komlan Kouhiko
    I went to 7 franchise dealers in the DMV. 2 in Maryland and 5 in Virginia. Safford gave me the best value for my trade in. They didn’t waste my time by lying over the phone just to get me to come in which I experienced with 3 dealers out of the 7 dealers I visited. I also appreciated the fact that the whole buying process done under | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★★ dnlfco
    | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★★ dennis wabuko
    Great service | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★★ cook holt
    | Read Full Review
    11/11/2024 12:00:00 AM | Google
  • ★★★★★ James Limanek
    Bought $50k vehicle online. Pretty nervous about it. Salesman answered all my questions carefully and sometimes with pictures. My State plates and registration all came through as promised. | Read Full Review
    11/9/2024 12:00:00 AM | Google
  • ★★★★★ Carl Barnett
    RJ was great! Gwen was great! Service department great! Overall great experience! Quick. Fast. Reliable service. | Read Full Review
    11/9/2024 12:00:00 AM | Google
  • ★★★★★ Thomas Wedige
    Great Service appointment today! Safford always takes care of me! | Read Full Review
    11/9/2024 12:00:00 AM | Google
  • ★★★★★ Robert Love
    My service advisor, Alex, was very helpful and responsive. Always verify service recommendations to ensure what’s being recommended is actually required. | Read Full Review
    11/9/2024 12:00:00 AM | Google
  • ★★★★★ Phill B
    | Read Full Review
    11/7/2024 12:00:00 AM | Google
  • ★★★★★ Seth Reno
    Safford Jeep was very professional on the delivery of my 2024 Jeep Grand Cherokee. Everything was ready when I got to the dealership. My sales representative also spent 30 minutes taking me through the new technology in the Jeep which was super helpful! | Read Full Review
    11/6/2024 12:00:00 AM | Google
  • ★★★★★ Ant Mac
    | Read Full Review
    11/6/2024 12:00:00 AM | Google
  • ★★★★★ Paul Mikolashek
    | Read Full Review
    11/6/2024 12:00:00 AM | Google
  • ★★★★★ Ron Padua
    Quick friendly service, clean and spacious customer lounge ???? | Read Full Review
    11/5/2024 12:00:00 AM | Google
  • ★★★★★ Wes Hobbs
    Time for an oil change was over 1.5 hours and the time to get my jeep was over 15 minutes cause the advisor was mia! | Read Full Review
    11/5/2024 12:00:00 AM | Google
  • ★★★★★ getodac
    I have been using this dealership since they moved to this location! As usually ,the experience was OK! | Read Full Review
    11/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ roger crane
    On time! Covered my issue thoroughly. | Read Full Review
    11/2/2024 12:00:00 AM | Google
  • ★★★★★ Stan Dove
    | Read Full Review
    11/2/2024 12:00:00 AM | Google
  • ★★★★★ Robyn Nicholson
    The service was amazing | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Stephanie Walker
    First and foremost let me start off by saying how exceptionally PATIENT the staff was from beginning to end ! From the moment we met with Mohamed he was nothing but kind and upfront. He listened to what we were looking for and our standpoint financially. The staff made sure we were ok multiple times and not pushy as normally the sa | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Renee Victoria
    Always great service. | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Nery Nataly
    Always take my car to get serviced here. RJ and his team are amazing. I never wait long or am left uninformed. | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ George Decker
    Alex Alvarado and his team did a great job with the two recalls on my 2024 Ram truck. Got everything done including washing the truck in about an hour and a half. | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Anthony King
    | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Balwinder Sujlana
    | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Waverly Johnson
    The usual excellent experience. | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Ramiz Mehmood
    Really poor customer service. I had to drop-off my car for a recall issue. They confirmed had shuttle service...took time off from work to drop off and they said No shuttle. Rescheduled and dropped off. They said they'll do a complementary car wash before I pick up. They car was in a dirtier state then when I dropped off. They didnt | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Roxy Marquez
    I recently visited Safford Chrysler Dodge Jeep Ram & Fiat of Springfield for an oil change, and it was a fantastic experience! Alex and the whole service team are always friendly, efficient, and professional. The waiting area was clean and comfortable, making the whole experience convenient and stress-free. I’ll definitely be return | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ Malika Johnson
    Spencer, Freddy, and Mir took absolutely GREAT CARE OF ME. Freddy actively listened to my needs and concerns and helped me find exactly what I was looking for! I will definitely continue to do business at this location and spread the word about Safford CDJR. The team was AMAZING and they even checked up on me after my purchase. 1 | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ Anna Ervin
    Great service and timely! Keith was amazing! Was able to provide a rental car (while they were scarce) for my use as the repair for my Fiat Spider 124 took most all day! Keith is a consummate professional - great attention to detail, courteous, very calm demeanor and great communication skills! Thanks Keith, you made a potentially ar | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ Luda Flamingo
    | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ P S
    Assad was polite and responsive to all of our questions. When we visited the dealer, he had the vehicle we were interested in ready for us to view. We felt comfortable talking with him and the team about what we wanted and appreciated all their help. | Read Full Review
    10/27/2024 12:00:00 AM | Google
  • ★★★★★ Karen C
    They always do a good job and have been able to keep my car in good running condition for the past 8 years! Although they are also probably hoping I will buy a new car from them one of these days!! And I think I will! | Read Full Review
    10/26/2024 12:00:00 AM | Google
  • ★★★★★ Jorge Singletary Sing
    Awesome customer service as always….. I sincerely appreciate the professionalism and quality service provided every time!!!! | Read Full Review
    10/25/2024 12:00:00 AM | Google
  • ★★★★★ Matt Wilson
    On date time.. no hassle.. professional operation.. 4th visit and same level of care each time.. | Read Full Review
    10/25/2024 12:00:00 AM | Google
  • ★★★★★ LADD Ryan
    Every service visit is professional, fast, and keeps me totally informed. Great job. | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ A. Anwar
    | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ Scott Rives
    Very professional staff, easy to communicate wants/needs. Got the best price in town. Thank you. | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ T tekle
    | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ Steven Drago
    Alex provided great service and got the vehicle in and out within 2 days. You don’t see service this good nowadays at dealerships. | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ George Jackson
    Excellent Customer Service. | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ Jun Jiang
    My big big thanks to Alex and his workmate! I traveled from Canada by my Dodge Caravan. And the cigarette plug was burned due to my fault, I can’t use my gps if it broken. I consulted other auto services, they asked for $150 or even more for diagnosis and fuses. But Alex helped me directly found the problem and changed a fuse without | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ Syed Zafar
    mansoor did exceptional, The entire process was pressure free…. I would 100% recommend to any one in the market had a GREAT experience !! | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ Nats Ewol
    Super easy to deal with | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ Haylee Bernstein
    | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ Terrance Harris
    | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ Jc Perez
    I love this dealership. The deals are always the best and the people are friendly and professional. | Read Full Review
    10/23/2024 12:00:00 AM | Google
  • ★★★★★ Kelly Thalman
    | Read Full Review
    10/23/2024 12:00:00 AM | Google
  • ★★★★★ Charnita Williams
    My Service Advisor Alex took great care of me from the time I walked in the service bay area until my vehicle was ready. He definitely deserves to be recognized for presenting great customer service, communication as well as making sure I was informed of the process and progress of my vehicle. Keep up the amazing work. I can't forget | Read Full Review
    10/23/2024 12:00:00 AM | Google
  • ★★★★★ asbel Milla
    Took my jeep wrangler in for a water leak. I spoke with with the service manager Taylor Hopkins about my frustration with the issue since water was getting inside my vehicle. Ms. Hopkins went above and beyond to take care of my concern as efficiently as possible. Highly recommend this service department! | Read Full Review
    10/23/2024 12:00:00 AM | Google
  • ★★★★★ Je Mar
    Nice and capable folks, from the person answering the phone to the service staff. A well run shop. | Read Full Review
    10/22/2024 12:00:00 AM | Google
  • ★★★★★ Danielle Garrison
    Every time I come, they always take care of me! Always respectful and kind | Read Full Review
    10/20/2024 12:00:00 AM | Google
  • ★★★★★ Sharon Jacobs
    | Read Full Review
    10/20/2024 12:00:00 AM | Google
  • ★★★★★ Lisa Davis
    | Read Full Review
    10/20/2024 12:00:00 AM | Google
  • ★★★★★ Scott Ritzel
    Alex is my guy every time! | Read Full Review
    10/19/2024 12:00:00 AM | Google
  • ★★★★★ Rjrmlr001
    Everyone is always so friendly and helpful. I called ahead and when I arrived Alex was already for me. I didn’t have to fill out any forms. | Read Full Review
    10/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ Mark P
    | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Mike Diggs
    Outstanding service department. Took my vehicle on time and had it done quickly. Very professional and Emmanuel is a an outstanding Service Manager. Kept me informed of the status of my vehicle very often. | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ David Dawson
    Service department provided 40K service as requested. Great customer service. Francisco and RJ are the best. God bless, Dave Dawson | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ MRJ
    Wow, service was excellent and I was in and out in a short time. Thank you Osbaldo! Best customer lounge I have ever seen in a dealership. Multiple times employees came up to me and asked if there was anything they could help me with or get for me. Wow! I was able to get multiple work projects done well waiting because of the great | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Jeff Storrier
    Oil change was 120 bucks, they tried to upsell me on everything under the sun and didn't put air in my tires so the check engine light was still on when I pulled out of the dealership. | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Larry Dabeck
    Very disappointed with the #Warranty situation. I was over three years by two months, but well under the 36,000 miles. The Ram 1500 wiring harness for the tow vehicle in the bumper is put into cheap plastic, and when it broke out, the entire bumper has to be replaced. They wanted 2 1/2 thousand dollars for the new bumper. And they pa | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Han Sol Chang
    Nicest people. Found the one to go to always. | Read Full Review
    10/16/2024 12:00:00 AM | Google
  • ★★★★★ Ashlee Keown
    Easy, and great customer service! Would highly recommend | Read Full Review
    10/16/2024 12:00:00 AM | Google
  • ★★★★★ palaciocesar223
    Thank you, Emmanuel. He’s understand people that he do his job the best thank you, Emmanuel | Read Full Review
    10/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ Daniela Rabuti
    The mechanics doesn’t seem having rotate the tires as told before beginning the service and my car hasn’t been washed before return to me. | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ T G
    I bought a Challenger from Safford and was extremely happy with my experience. My salesman Freddie made sure I was 100% taken care of. GSM Spencer is awesome as well! Dealership itself is very clean, and friendly. I can safely recommend this Dealership to anyone looking for a positive purchase. | Read Full Review
    10/13/2024 12:00:00 AM | Google
  • ★★★★★ Scott
    EMMANUEL DURAN provided truly stunning service, timely updates, continually checked in on me, and created a great experience. I’ll certainly recommend them as a service center. | Read Full Review
    10/13/2024 12:00:00 AM | Google
  • ★★★★★ B.Richard Laaken
    | Read Full Review
    10/13/2024 12:00:00 AM | Google
  • ★★★★★ Alvin Fitzgerald
    Great job always Gwen is the best. Very professional and knows her craft……thanks so much for your help…… Alvin M. Fitzgerald | Read Full Review
    10/12/2024 12:00:00 AM | Google
  • ★★★★★ alberto l. plaza montalvo
    José Diaz was awesome. Great communication Humble and straight forward to the deal. I'm very happy with my purchase. The manager and Financial representative did a great job too. Great team. | Read Full Review
    10/12/2024 12:00:00 AM | Google
  • ★★★★★ Mohammad amjad
    Me and my advisor had a little argument. I was a bit upset about my original key fob that was not working with the new receiver hub they placed and programmed on my 4500 ram. I would like to get more clarification, or better if try to program my original key that barely has been used. Thanks, my apologies to the advisor. | Read Full Review
    10/11/2024 12:00:00 AM | Google
  • ★★★★★ Brian Murray
    Quality maintenance service, they do good work they back up with warranties. The agents are never pushy about recommended work, which is nice to see a service department that doesn't masquerade as sales. Technician do a great job explaining faults and their corrective actions. | Read Full Review
    10/11/2024 12:00:00 AM | Google
  • ★★★★★ Katie Overbaugh
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    10/11/2024 12:00:00 AM | Google
  • ★★★★★ William Truong
    Ahmed from service desk is great. Very fast service at check in and service was done really fast. | Read Full Review
    10/11/2024 12:00:00 AM | Google
  • ★★★★★ John Matos
    Great customer service, very efficient service visit. | Read Full Review
    10/11/2024 12:00:00 AM | Google
  • ★★★★★ Amanda
    I wished it would've taken less time | Read Full Review
    10/11/2024 12:00:00 AM | Google
  • ★★★★★ Jessica Medina
    Experience wasn’t too great because 1. I asked them to check on 2 issues, they only did one. 2. I waited all day to get an update and had to keep calling to find out the status of my car. 3. They charged soo much for a minor issue which was my battery and that was $400 plus $200 for a diagnosis fee and they still skipped over the | Read Full Review
    10/11/2024 12:00:00 AM | Google
  • ★★★★★ Ray L
    Bought many cars in the past from several dealerships in this area. This was my first experience with Safford Springfield. All is can say is THE worse car buying experience ever. Some of the staff at the dealership lives up to the reputation of a used car salesman. Pushy, rude and outright disrespectful. Will never again set a foot | Read Full Review
    10/11/2024 12:00:00 AM | Google
  • ★★★★★ Brandon Branch
    Service was great and the team did a great job. Gave an overview of additional work which was correct and needed for future purchases. | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Victor gonzalez
    My van was dropped off driving and had tow it when I picked up. | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Sai Dushyanth
    I recently leased a Fiat 500e from Safford, and the experience was exceptional from start to finish. Freddy was incredibly helpful, proactive, and transparent throughout the entire leasing process, ensuring everything went smoothly. Every aspect of the experience—from financing to vehicle inspection and registration—was efficient and | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Brandon Hammond
    | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Cesly Becker
    Everyone here was incredible! They got us in the same day. They helped figure out the issue with our vehicle, which thankfully was under warranty. Then they quickly got us in a very nice rental car and fixed our vehicle within 24 hours. Could not recommend them more! They are the best dealership we have worked with in a long time. Gw | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Joseph Gambill
    Problem resolved in a pretty quick time frame! Everyone was nice! | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Nadine Shurland
    Great experience! The whole process to get my new car was fast, easy and efficient. | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Jonathan Ely
    Would've been 5??s , these guys have great customer service and lounge amenities!! However the job was NOT completed, unsuccessful in programming FOB to lock/ unlock doors. | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ tony bailey
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    10/8/2024 12:00:00 AM | Google
  • ★★★★★ Stephen Gowing
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    10/8/2024 12:00:00 AM | Google
  • ★★★★★ Aaron Gray
    O'Neil B. was a pleasure to work with. I came in with a plan on the vehicle I wanted and O'Neil adhered to my needs and made the process smooth and enjoyable. I have purchased many cars but I will say this was by far the best experience ever. Thank you | Read Full Review
    10/6/2024 12:00:00 AM | Google
  • ★★★★★ Robyn Eller
    Alex was awesome (service). He gave confident answers to all my questions. I could definitely tell they were familiar with servicing large camper vans. | Read Full Review
    10/6/2024 12:00:00 AM | Google
  • ★★★★★ Cesar Palacio
    Emmanuel is the best customer service understan you Im happy with a job he do | Read Full Review
    10/6/2024 12:00:00 AM | Google
  • ★★★★★ Stillhasit
    Contacted Safford website on a Thursday night. Sales rep, Oneil called me early Friday. Had car ready to test drive. Smooth purchase process. Highly recommend. | Read Full Review
    10/5/2024 12:00:00 AM | Google
  • ★★★★★ Benjamin Feldbush
    So far with the timing and quickness this Ram dealer has been the quickest with being able to do an oil change and fuel filters in a reasonable time and making the best experience possible! They staff was great and very kind! Thank you for all you guys do! | Read Full Review
    10/5/2024 12:00:00 AM | Google
  • ★★★★★ Mike Gocke
    Service depart was professional and took care of all my issues. | Read Full Review
    10/5/2024 12:00:00 AM | Google
  • ★★★★★ Walter Ruggles
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    10/5/2024 12:00:00 AM | Google
  • ★★★★★ Bridget petersen
    Very friendly staff! Wonderful experience | Read Full Review
    10/5/2024 12:00:00 AM | Google
  • ★★★★★ Jeff Smith
    I would do five stars but I thought the price for weather stripping to fix the driver side leak was kind of high. However, the two brothers who work there as courtesy shuttle drivers really made my experience great ?? | Read Full Review
    10/5/2024 12:00:00 AM | Google
  • ★★★★★ W227 FE04
    Alex was really very helpful and kept me updated with what was wrong with my car. He really did an awesome job. Thank you so much. | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Luckson Ngwira
    Although the preowned car I bought developed issues as I was driving out of the dealership, for which I just consider myself grossly unlucky, the service I received from everyone I interacted with was superior, especially from Mr O’Neil Bennett. | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Chris Oliver
    Great dealership, with very dependable and prompt service. Highly recommended. | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Talisha Piper
    Gwendolyn was exceptional. I was greeted right out of the care and taken care of from start to finish. Great experience. | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Lya Aitana
    Safford CDJ Springfield DIDN'T HONORED. JEEP WAVE MEMBERSHIP on our <15k mole vehicle. Refused to have a loaner ready. Advised "no more free oil change service". | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Good Friday
    They never pick up the phone. I tried every number I could find and tried for over 2 hours so far today just trying to get them to send their shuttle so I can retrieve my vehicle which was serviced there. The operator was of no help and left me on hold for 9 minutes before she or the system hung up on me. Good Lord! | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ P Jamieson
    I selected Safford as my Jeep dealer after purchasing replacement keys for my Jeep Grand Cherokee. I have been well treated by the team members I interacted with. I had a comprehensive diagnosis of my vehicle. The system they use helped me know their diagnosis could be relied upon. I authorize them to do what needed to be done get my | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ n1ca13
    Very professional and experienced staff, always willing to go the extra mile. Thanks Manny for going above and beyond!! | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Fabio Betti
    Mahmoud and Z as always helping me out with my new car. | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Michael Gunn
    There is no place like feeling home, and that your personal property is valued. Thank you so much for your service. | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Jay Doom
    They buy cars and then pass them through inspection illegally, BBB and police should be investigating them for this. They also do not honor warranties. Bought a car that immediately failed inspection and then they lied about what was or wasn’t wrong with the car before claiming we didn’t have a warranty for a car that had been purcha | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Wilford Noel
    | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★★ Leonel Morales
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    10/1/2024 12:00:00 AM | Google
  • ★★★★★ Tiana
    One of the best experiences at a dealership in years! Staff was very nice and not pushy at all. I drove 50 miles to deal with them versus my local dealers. Freddy made it a great buying experience! He provided me with outstanding customer service. | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★★ David Brown
    Great customer service! Very professional auto technician! | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★★ K M
    Excellent customer service from Manny. I had special circumstances with my service and Manny made my horrible circumstances very convenient and less stressful. | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ William Bell
    I scheduled an appointment for one hour after my call and received the necessary maintenance and inspection services I required. They provided a shuttle to Springfield Mall while the work was being done and picked up when it was ready. Excellent!! | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Nataly Sandoval
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    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Edwardo Tapperino
    I have been Safford’s customer since 2013 when I bought my Grand Cherokee at their old location. They have been great the whole time until about 2 years ago when their service department started going downhill. I’m not sure if it’s because their Service Manager Richard left and took the good service etiquette with him, or if the whol | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Eden J
    Kudos to Safford team in Springfield. Thank you so much for being professional and helpful in the process of getting my dream car. Jason, you have been amazing thanks again!! | Read Full Review
    9/29/2024 12:00:00 AM | Google
  • ★★★★★ sammy 69
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    9/29/2024 12:00:00 AM | Google
  • ★★★★★ Dennis Oakley
    Excellent experience buying from here! Behzad was a great salesman and made the process smooth. Left there with more than I was expecting in a 2025 Ram for a better price than others in the area. | Read Full Review
    9/29/2024 12:00:00 AM | Google
  • ★★★★★ lasha jintcharadze
    Best experience so far would recommend to everyone if they want fast and best service go to the dealership and ask for Behzad Wahidi | Read Full Review
    9/29/2024 12:00:00 AM | Google
  • ★★★★★ James Clark
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    9/29/2024 12:00:00 AM | Google
  • ★★★★★ Viviane Glaude
    So helpful than you so much | Read Full Review
    9/29/2024 12:00:00 AM | Google
  • ★★★★★ Sage Bolte
    I can not speak more highly of the personal and caring customer service I have received from Brandon and the team at Safford - both on the sales and the car service sides. This was my first time purchasing a Jeep and first time purchasing from Safford. I will absolutely be keeping all of my service with them. I had a small problem th | Read Full Review
    9/27/2024 12:00:00 AM | Google
  • ★★★★★ Julian Schlosser
    Super friendly staff made servicing my recall a breeze! Ample tables and quite a few outlets made working during the repair easy. They have a modest coffee/tea bar and a few bags of chips for snacks. Everyone I encountered was professional and kind; which is not always the experience one finds at a dealership. I’m glad I ended up com | Read Full Review
    9/27/2024 12:00:00 AM | Google
  • ★★★★★ valdez.dennis.r
    Dishonest and unethical. From the finance manager, salesperson, to service department. They use shady tactics. | Read Full Review
    9/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ Rjbruns
    Great maintenance department. They have maintained my Fiat 124 Spider for 6 years without any issues. | Read Full Review
    9/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ Steve Schillinger
    Service department does great job. Satisfied with the service for my Wrangler. Manny was clear, communicative, and friendly. As long as I have a Jeep it will be serviced by Safford. | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Lina Toro
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    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Jeffrey Davenport
    Great experience! | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Kristi Dudash
    I have been coming here for many years. Caveat to my review is that my vehicle has a lifetime warranty so cannot comment on cost of service (Praise Warranty!). I am impressed with the time taken to resolve issues and overall customer service - friendly, thorough with explanation of what’s wrong and what needs work, and best at provid | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Alicia Madore
    Definitely impressed with their improved customer service. Manny was awesome! Great drive thru service department with efficient check-in and check-out. Friendly staff who are very polite and communicative. Provided text messages with updates and videos as well. Bringing my vehicle back for the next service! | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Noureddine
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    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Mike grundy
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    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Dennis Valdez
    Dishonest and unethical. First off, I came in for three things. Windshield washer spout inop, rear passenger door was not locking nor unlocking and a spare key fob for which i was promised by the finance manager and salesperson Behzad at dealership price upon my purchase. I expected warranty coverage on the two safety and electrical | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Pietro Sutera
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    9/23/2024 12:00:00 AM | Google
  • ★★★★★ jahlesia williams
    | Read Full Review
    9/23/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Mosley
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    9/23/2024 12:00:00 AM | Google
  • ★★★★★ Miguel Sanchez
    Best place to buy a car or truck | Read Full Review
    9/23/2024 12:00:00 AM | Google
  • ★★★★★ Eric Vanhove
    Freddie was great! | Read Full Review
    9/23/2024 12:00:00 AM | Google
  • ★★★★★ Edison A
    Friendly and courteous! | Read Full Review
    9/23/2024 12:00:00 AM | Google
  • ★★★★★ Adalid Valenzuela
    Very good service, friendly people! | Read Full Review
    9/21/2024 12:00:00 AM | Google
  • ★★★★★ Thomas Hill
    As always, my Stafford Service Technician, Alex Alvarado is a ‘Saint.’ Very professional and thorough, super job! I couldn’t get things done without his great customer care experience! He’s very deserving of special recognition for his continued great work! Thanks Alex & Stafford! Sincerely, a very satisfied customer! T.Scott Hill | Read Full Review
    9/21/2024 12:00:00 AM | Google
  • ★★★★★ Jay
    This team knows how to make for a positive car-buying experience! Very big shot out to Juan B on the sales team and Z in management for making my car buying a real pleasure. Transparent. Honest. Good jokes. Fair. Professional. If you are looking for a vehicle, save yourself time and stress…head to Safford and ask for Juan. This | Read Full Review
    9/21/2024 12:00:00 AM | Google
  • ★★★★★ chris Giordano
    Zaid and Juan made the purchase of my new Jeep as easy as possible. They went out of their way to find the Jeep I was looking for and gave me the best possible price. Z in the Finance Department helped me get the best bank rate. This has been the best dealership experience. | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ null null
    Worse place to ever purchase. They only care about the numbers and not your safety. The finance Team will sell you a package and you are told during service that all you were told are nothing is covered but it’s still the best package. We purchase a 2022 Chrysler Pacifica and have never had peace. From navigation screen and system re | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ TJ McBride
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    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Michael King
    Alex from the service department is by far the best advisor at this location…every time I bring my vehicle in, he always takes good care of me and my car. Definitely a great asset to the company as you is well rounded, knowledgeable, and offers great customer service to his customers. | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Laura Tandy
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    9/19/2024 12:00:00 AM | Google
  • ★★★★★ v f
    Great experience at Safford. Just recently purchased a Ram 3500 and overall 10/10. I told them exactly what I wanted and they did it, no messing around. I did a lot of shopping around and in the end, O’Neal (my sales rep) pulled through for us. He and his team were outstanding and super helpful start to finish. I would definitely rec | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Erica Kauo
    Great customer service with Emmanuel in service. | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Mercedes Guerrero
    Great service great mechanics great overall on the work that they do. | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ L F
    Aaron who works on my Jeep did a very nice job. Also, the staff at the front desk keep Me up up to date on the Jeep. Thanks 2 | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ Wegahta Wegahta
    I have been servicing my car at this place for more than 5 years and all work was being done and timely. I brought a different car for several issues. They took too much time only to tell me there is no problem with my tire and don't know why it's pressure gets low every day. I insisted they recheck again. They took too much time to | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ David Durcsak
    Great service. Great Service Team | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ L. M. Grozev
    Purchased my second Pacifica from Safford in Springfield. They have a huge selection of vehicles, new and used. O'Neil was great, above and beyond with assistance with keeping an eye on my kids. The kids felt safe approaching. Thet have and have had a children's area. I didn't feel pressured to buy the van. (The pressure was on fro | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Ola B
    Old Review Posted Below I will update with a full update soon; ---------------- --------------- ------------------ --------------- ?? OLD REVIEW BEFORE GETTING THE ISSUE RESOLVED ?? I haven’t had issues with this location before but recently an issue occurred during recall work on one vehicle | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Stacie Crowther
    Great car buying experience with O’Neil! Very knowledgeable and got us exactly what we wanted in a 2024 Jeep Grand Cherokee. | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Luis Manzano
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    9/17/2024 12:00:00 AM | Google
  • ★★★★★ C.B ELL
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    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Anas Najjar
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    9/16/2024 12:00:00 AM | Google
  • ★★★★★ Donna Vandeusen
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    9/16/2024 12:00:00 AM | Google
  • ★★★★★ li yan
    I came here for the first time today to change the engine oil, and I felt very comfortable. The service was very good | Read Full Review
    9/16/2024 12:00:00 AM | Google
  • ★★★★★ Frederick Weaver
    Outstanding! The service technician got my Jeep service on short notice. I was traveling cross country and needed serviced to continue my trip. Amazing customer service! | Read Full Review
    9/16/2024 12:00:00 AM | Google
  • ★★★★★ Brianna B
    The staff here was so amazing and patient. The whole process was smooth. Everyone was incredibly friendly. Highly recommend! | Read Full Review
    9/16/2024 12:00:00 AM | Google
  • ★★★★★ Michael Adu
    I went in for an oil change and tire rotation. The service rep was friendly and engaging. I was in and out in a timely fashion. Thanks. | Read Full Review
    9/16/2024 12:00:00 AM | Google
  • ★★★★★ michael kendra
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    9/16/2024 12:00:00 AM | Google
  • ★★★★★ Santiago Gutiérrez
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    9/14/2024 12:00:00 AM | Google
  • ★★★★★ A.P. Home Improvement, Inc.
    I am very happy with Safford Chrysler.- Jeep -Fiat In Sprinfield very profesional attention to customers I am very fatisfied with the service they performed on my Ram 350, thank you guys. | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Daniel Hercules
    Always very professional and the service is done right the first time | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Barbara Otumfo Quaynor
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    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Chris Brooke
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    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Gail Graham
    The service was quick and easy, they kept me informed as to what was going on. | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Ana Guzman
    I go for an oil change and tire rotation end up spending over a grand. After spending over a grand, they don't even wash the car and leave the plastic cover and paper Mat in the car (trash). They just began to send a video of the car with no voice, so not sure what the purpose is. I asked and was sent another voiceless video. | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Alfonso Malta
    Fast service and friendly staff | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ Scott Coulbourn
    Great experience brought Three trucks from them nd have each one services there always treated right! | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ Michael Mather
    Thank you for helping me as I wanted to be assisted! | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ Clifton Slough
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    9/12/2024 12:00:00 AM | Google
  • ★★★★★ District 7 - Andrew Geraci
    Bought my 3rd jeep here. Solid service. Great vehicles. | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Jane Zatkowsky
    Thank you for offering me the opportunity to comment on my experience today at Springfield Safford Chrysler Dodge Jeep. The young man who welcomed me first noticed I needed an inspection, something the last two times I have been here for oil changes no one noticed I did not have an inspection sticker in the window if my car. Then, I | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Emi Montanari
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    9/10/2024 12:00:00 AM | Google
  • ★★★★★ Marcin O'Brien
    I scheduled my 45k service appointment according to my busy schedule and Francisco was able to get everything done on my time line. Great job, extremely satisfied. | Read Full Review
    9/10/2024 12:00:00 AM | Google
  • ★★★★★ Paul Ostazeski
    Had a safety recall on our Fiat 500C. Safford was reported as the nearest authorized dealer/service center. Very friendly, helpful staff. Took the car right at arrival, about ten minutes ahead of appointment time. They completed the work earlier than their estimated time needed. Got us right back on the road. Will definitely return t | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ Jess JJ
    I call all day today Monday September 9th because my vehicle was there since Friday they start fixing it Saturday an it was supposed to be done by Monday noon I was calling all morning to the service are the representative was rude and putting me on hold and never gave me a response I ask to speak with a manager and they also transfe | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ R Busacca
    Great experience as usual. Service team was super helpful. | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ angel williams
    Great customer service . | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Vinicius Magalhaes
    | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Kendra Bonillz
    5 start service as always. But the price is the issue for me. Every time I go the prices go up about $40 each time with no appropriate reason abs this is not mentioned during the scheduling time on the phone either. | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Lydia Hanfere
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    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Donta'e Bugg
    O’Neil Bennett was fantastic. His knowledge and expertise was a great asset in my purchasing experience! | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ James Farage
    Alex did a superb service as usual | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Dennis Young
    | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Jennifer Zearley
    Not sure but updating my review. I was happy the way my car looked but after my tires were rotated they keep the key to the lug nut lock. I had a flat tire in the Bronx and it took me 4 different places to help me and they put my your on wrong. I will drop my car off next week to have the tires repaired or replaced and new lug nuts. | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Coulter Stehl
    I needed my company van serviced that is critical to my business. I was given an appointment on a Wednesday and dropped the vehicle off. I was given no updates. My service advisor Osbaldo did not communicate on the status of the vehicle. I called several times over the next 3 days to find out what’s going on with my vehicle and how | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Moye Turrentine
    I had a very disappointing experience with this dealership on September 6th, 2023. I arrived early to test drive a Kia Telluride, only to be told the car had been sent off-site for a recall. I was promised it would be brought back for me to test drive later that day, but then received a call asking if I was certain I’d buy the car, a | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ archil gelasonia
    Very knowledgeable | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Monica Jenkins
    The sales person and management were very nice and helpful. I would buy from them again | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ NeighborKid
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    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Joe Stainsby
    Great service from Alex as car was in to get new differential after just 1500 miles. However on pickup I noticed someone had scratched my wheel and tried really badly to repair it. Not good at all 9/5/26 update They did fix the rim for free so that was classy of them. Changing from one star | Read Full Review
    9/5/2024 12:00:00 AM | Google
  • ★★★★★ Michael Schulte
    Very helpful, patient, and friendly staff. Positive experience. | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★★ Boo and kids
    Happy with the service and communication. | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★★ April Smith
    Safford Chrysler dodge always take good care of my car needs. 9/3/24 Keenan Morse was great with keeping me updated, explaining everything clear. Overall excellent customer service. | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★★ Lee Becker
    The work was done professionally and solved the problem. | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ katia rojas
    Very polite, well explained what was going on with my car, overall great service | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ Tom Doyne
    Polite, professional. Work was completed properly and timely... | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ SMOKE -N-THE CITY
    Very clean facility. I brought my Ram 2500 here 2 times for routine service. I was informed on my initial call that someone would call me immediately to let me know the status of my vehicle. No one called. When I called again I was informed the truck was done and ready for pickup. I asked if the recalls we completed. He told me almos | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ Jenrustykate
    Worked on my jeep Rubicon replaced all four shocks and performed your front and alignment good experience | Read Full Review
    9/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ Chris Goode
    My vehicle was waiting up front and ready for a test drive at my appointment time. All of the staff were welcoming and kind. The facility was well maintained and clean. The total time from arrival to departure with a new to me vehicle was right at 2 hours. My only negative is the common theme among car sales now, hidden profit maker | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ Alex Gilman
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    9/3/2024 12:00:00 AM | Google
  • ★★★★★ Kathy Sanders
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    9/2/2024 12:00:00 AM | Google
  • ★★★★★ Christie Mallon
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    9/1/2024 12:00:00 AM | Google
  • ★★★★★ Ola B
    I haven’t had issues with this location before but recently an issue occurred during recall work on one vehicle brought in. I have had recall work and repairs completed here without issue before. Although there can be a bit of a wait for more complex repairs the lounge area, complimentary shuttle, and courteous + knowledgeable staff | Read Full Review
    9/1/2024 12:00:00 AM | Google
  • ★★★★★ Saad Zarhloul
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    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Scott Higgison
    Second time purchasing from this dealership. Badreddine Mahmoud was absolutely fantastic to work with. If you are in the market, he is the guy to work with. Zubair “Z” Ziayeen is fantastic as well, with loads of knowledge and the desire to work with you for a mutually beneficial deal. When I am in need of my next vehicle, I will | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Andres Chovil
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    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Rosemarie Nance
    My Safford service representative, Alex Alvarato, is outstanding. He's efficient, personable and takes my concerns seriously and makes me feel that the service is done efficiently and timely. Alex is an asset to the Safford organization. | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Connie F
    No pressure new car sale. Enjoyed the experience. | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Emmanuel Agbemble
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    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Loan Chin
    Our experience has been great. We recently bought a Chrysler Pacifica and taking it here for services like oil change, fluid flush, brakes, etc. I like their professionalism and their shuttle service. | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Joe Stainsby
    Great service from Alex as car was in to get new differential after just 1500 miles. However on pickup I noticed someone had scratched my wheel and tried really badly to repair it. Not good at all | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ David Merritt
    DO NOT COME HERE FOR SERVICE!!!!!! This location has the absolute worst service department I have ever seen in my life. I gave them my Jeek Wrangler for a clock spring warranty replacement and they gave it back to me with a locked up steering wheel. They were rude to me and didn't even want to help at first. They wanted to charge me | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Barry Spencer
    I just want to take this time to say that. I am satisfied for the services that I received today. Everybody was very friendly. They kept me abreast on everything that was happening. That is the type of service that I give them 5 stars easy. | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Brian Hernandez
    Alex A. was very friendly, welcoming and services were done quickly. Amazing timing and felt trustworthy. Thank you again! | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Ron Lorenzo
    Alex was a top notch professional and Matt (mechanic) explained in detail what was wrong and needed fixing…. I chose this place in order to have peace of mind regarding my vehicle… | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Erin Combs
    Went in for an appointment to get my oil changed today and was told that there was a pretty long wait but after sitting there for only 45 minutes they told me my car was done. On top of that I had to ask some questions about my next oil change and they told me about a 3 pack for oil changes and tire rotations since I was going to be | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Aggie Chu
    Great customer service! Thanks, Alex. | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Allie O'Hare
    Jason was great! Very knowledgable and helpful! | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Ohziris Corbin
    I purchased my Jeep Grand Cherokee this year and since day one the tail gate was not opening all the way. I spoke to Manni and with in a day he got it fix. Excellent service fast and good. I will definitely keep bringing my vehicle to him at SAFFORD in Springfield. Thank you very much Manni. | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Jerry Blue
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    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Jacob Cox
    I got a great deal on a 2021 Jeep Wrangler Sahara in excellent condition! Tyler was fantastic and helped me find the right vehicle for the right price. I'd be happy to shop there again. | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Angel Diaz
    Service was excellent and very helpful! | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Chris Lawver
    Great service, faster than expected, and great staff! | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Cesar Poroj
    Very easy process , professional And helpful people | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Mahmoud Nouri
    salesman, Mahmoud made it easy to do business. He provided us with outstanding customer service. The finance department was friendly and knowledgeable. | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Andrew Vale
    Had my Grand Cherokee L in for a recall. Profesional and courteous. Vehicle was ready earlier than promised. | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Denny Brisley
    Safford is the only place I trust to service my Jeep. Kennya went above and beyond the call of duty to make the repair process exceptional. Thank you! | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Shawn King
    The staff was fantastic, Alexander was extremely professional and helpful! | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Ron Sanga
    While traveling I developed a problem with my Ram 3500. To make things worse I was hauling a 12,000 pound trailer. The service department got me in the next day and replaced the part they thought was the issue. While I appreciate that they made room for me in their busy schedule, the issue was not resolved. Opon continuing my trip th | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ K Foster
    I received a service, new wipers, and replaced all my tires. Tires were on the expensive side, typical practice when a female brings a car in. My Mercedes tires were cheaper by the set and it’s an SUV. My car wasn’t detailed prior to return, which is standard at every dealership. But the disrespect was consistently misspelling and mi | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Heather Sullivan
    Service was timely and I really appreciated the itemized receipt. Also thank you for taking care of my vehicle’s safety inspection. | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ hpnotiq68
    I recently had the pleasure of buying a car from Safford CJD of Springfield, and I couldn’t be happier with the entire experience. From start to finish, the process was smooth, transparent, and truly enjoyable. The staff at Safford CJD of Springfield were exceptional. Jason Paz in particular was incredibly knowledgeable and attentive | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ Catherine Kucsan
    | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ Lisa Magerl
    Professional, friendly, great communications, clean, and fast. What more could you want? | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ Scott Barnett
    Vehicle was due for an oil change and also had a service light on. I showed up 20 minutes early for my appointment and was told they could only do the oil change, unless I wanted to wait another 3 hours to get the service light "diagnosed." I couldn't do that, so I said just do the oil change. Well that still took another 2 1/2 hours | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ Yasmin Abud
    This was the first time I went to the service department other then regular maintenance and I had the best experience! The team is knowledgeable, kept me updated with my car, and the loaner car process was also painless | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★★ Caitlin Deigel
    Great work, very thorough. Highly recommend. | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★★ kelly morales
    Always a great experience with Safford ! | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★★ Javier Martinez
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    8/20/2024 12:00:00 AM | Google
  • ★★★★★ Faraz Ali
    Great people and fantasy service…I recommend them for your auto needs..be it a vehicle or servicing your jeep/chrysler | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★★ Craig Goheen
    An outstanding new car buying experience. I'm a repeat customer. Mahmoud did an excellent job answering my questions and then he and Erika worked out a great!!!! deal for me. The process was pretty painless and the Mahmoud spent time to make sure my phone worked with the car and that I understood all the controls and features. He | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★★ Roy Williams
    You can trust this dealership. Alex will take care of you. He is one of the most trustworthy service advisor that I’ve worked with. Thank you again Alex and your team for all your hard work. | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★★ melissa falcon
    the service rep never gave me her name, she forgot to add service to my order had to wait extra time as a result. all reps ignored eye contact or greeting at pickup, no one around to help or ignored me. overall not a welcoming or trustworthy experience. | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★★ Cynthia Stevenson
    Incredible customer service! Staff was friendly and very professional. Service Department is top Notch! | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ OneSexySista Harrington
    For this service adventure which was Emissions and State Inspection, I give it 5 stars. I didn't have an appointment so I was prepared to be there awhile. To my surprise, I was in and out before I could get comfortable. The service department was really friendly. They definitely were not like the last group that I encountered at thi | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Jennifer Zearley
    Great service and people. They respected me and my wishes for what I needed and kept in touch if things needed extra attention. Bought the Jeep here, and will always have it serviced here. Thank you Safford! | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Ryan H
    Went in and took my truck there because I had a problem with a drift to the right myself I'm a trained ASE Master Tech retired so I don't have the alignment equipment to do the work but spoke with Alex at service and told him my concerns and what I thought was wrong with the truck and sure enough that was correct and they fixed the p | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Steve Rich
    Very professional and priced with the Tri state market. I will be brining my car here for maintenance from now on | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Sensai Dojo
    Was looking for my dream truck and they had it. Process was so good, I did everything over the phone. O'Neil is the man and can definitely get you on the ride you deserve. Definitely coming back for all my future vehicles | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Michel Borges
    I did my Work Van oil change here. The experience was amazing. They worked in all I requested and they managed the Fleet VAN professionally. Thank you for everything. I'm part of the Ram family so I'll be visiting you guys so frequently! | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Alex Espinosa
    Friendly and professional. Very good experience. | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Nick Saunders
    Friendly staff and my truck was taken in right away. Comfortable waiting area and always fun to look at the inventory on the lot. My only negative experience is that I paid for the tire warranty when I purchased the truck and when I told them about a nail in my tire I was told they would know I had the warranty. Sadly, I was charged | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Ali Alani
    There is no No Star rating so here is one . Because I submitted a bad review for their service , their service manger told me they don’t want me to bring my car to service anymore . They dont have the right to refuse service for under warranty cars but I don’t trust them with my car anymore especially with tone they talked . | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Jason Russell
    Shady dealership. Didn’t ultimately give me the vehicle at the agreed upon price and hid that fact amongst various paperwork/forms. Not forthcoming with details of loan. Overall, pretty poor. | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Duglas Romero
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    8/18/2024 12:00:00 AM | Google
  • ★★★★★ Youngbae Seo
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    8/18/2024 12:00:00 AM | Google
  • ★★★★★ Allyson Egbert
    Truly one of the best car buying experiences we’ve ever had. Our sales representative, Juan was very knowledgeable, respectful, and meek. We so appreciated Juan’s transparency, and patience’s The finance manager Ahmad Z was truly a pleasure to work with. He was honest, spoke with my husband and I prior to running numbers and checked | Read Full Review
    8/17/2024 12:00:00 AM | Google
  • ★★★★★ Armand Chapman
    Top notch service and sells here. Hassle free process here and my wife and I love it. | Read Full Review
    8/17/2024 12:00:00 AM | Google
  • ★★★★★ Barry Jones
    Tyler was very helpful in assisting me in buying a new car | Read Full Review
    8/17/2024 12:00:00 AM | Google
  • ★★★★★ Danny Osmanovic
    I got my oil changed on my dodge challenger hellcat. Shout out to Mannix he was very helpful and respectful. He did his best to take care of me and did a great service! Definitely will be coming back because of his service! | Read Full Review
    8/17/2024 12:00:00 AM | Google
  • ★★★★★ george kenchadze
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    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Jonathan Gesin
    Keenan is a great service advisor, I would highly recommend! They are competitive with shops around as well. | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Destiny Harrell
    Very friendly and very helpful staff. We worked with Mir looking for a used vehicle. He was diligent and met our needs. The process was straightforward, transparent, and smooth. We left with the car that we wanted in the price range we wanted. | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ alison tucker
    Keenan the service advisor was great! He explained every step during the process, was extremely knowledgable, and was very easy to talk to! | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Harold Loder
    They got me in quickly and out quickly. | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Mark Malone
    A really bad experience. We just wasted our time! Increasing the price of the car at the end of the deal because we decide to pay cash. Greedy move and not professional. | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ kent kral
    AWESOME, the lady ?? that helped me was fabulous!!! | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ Anthony Williams
    Service team is always polite and willing to ensure your vehicle needs are met. Service Rep, Manny, was presented an issue with my service contract and immediately resolved it after doing some research. Recommend this dealership for your needs, as I am a happy customer. | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ Amanda Humphreys
    Incredibly sad experience with this dealership. Purchased a vehicle December 2023, during vehicle prep the tech accidently sprayed a harsh chemical on the radio. Dealership promised to fix it, repair it, now claims they will replace the entire radio due to damage. I have had the vehicle for over 8 months now with a damaged radio. Dea | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ Jane Smith
    Fast, honest service. Did not get the traditional upselling tactics, thankfully. I will definitely go back and also invite others to go as well. I appreciated the clean dealership too. The service department staff were extremely helpful. | Read Full Review
    8/11/2024 12:00:00 AM | Google
  • ★★★★★ Kenberly Melendez
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    8/11/2024 12:00:00 AM | Google
  • ★★★★★ Joey Ashkin
    Worst service center for Ram vehicles in the entire DMV | Read Full Review
    8/11/2024 12:00:00 AM | Google
  • ★★★★★ Anne Stewart
    Excellent service and communication | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ Valerie Daniel
    We received excellent service from everyone at this dealership. | Read Full Review
    8/9/2024 12:00:00 AM | Google
  • ★★★★★ ArmySpouse Account
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    8/9/2024 12:00:00 AM | Google
  • ★★★★★ Olga Lidia Morales Castellanos
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    8/9/2024 12:00:00 AM | Google
  • ★★★★★ George Jackson
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    8/9/2024 12:00:00 AM | Google
  • ★★★★★ Frank Galluzzo
    Great service visit. Very professional. | Read Full Review
    8/9/2024 12:00:00 AM | Google
  • ★★★★★ Emily Sweeney
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    8/7/2024 12:00:00 AM | Google
  • ★★★★★ Patrick Shanks
    Bezhad was a great salesman. I really enjoyed and appreciate him. | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ David Gonzalez
    Very happy with the service. Professional service every time! Francisco is a wonderful service advisor. | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ Kent Walker
    Excellent service and staff. Keeps you informed on situation. | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ dianne
    Despite being told that what I wanted wasn’t out there by another dealership, Safford Jeep didn’t give up until they found the perfect Jeep for me. | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ Sikandar Ahmadzai
    I came In on Friday to take a look at the car the sales man name was Freddy he helped me out and answered every question I had. I needed some time to think about it he recommended a 500$ refundable down payment so no one can take the car over the weekend. I came back on Monday to purchase the vehicle Freddy helped me out a lot and re | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ erika singletary
    Extremely professional and courteous service from end to end. Keenan is an outstanding service representative. | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ J&J Jarvis
    Straightforward. Good solid run-down on what needed to be done and why. Friendly. Helpful. Splendid job overall. | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ Anton Vanterpool
    Alex received my vehicle early. His service analysis was helpful in setting priorities on what should be worked on. Returned my vehicle as promised. | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ GENE TOMLIN
    These guys are awesome !!! Always attentive to what my needs are and super efficient and professional!! Alex is the go to guy for all of vehicle needs | Read Full Review
    8/5/2024 12:00:00 AM | Google
  • ★★★★★ josep oliva
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    8/5/2024 12:00:00 AM | Google
  • ★★★★★ James Conrad
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    8/5/2024 12:00:00 AM | Google
  • ★★★★★ Matthew Testerman
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    8/5/2024 12:00:00 AM | Google
  • ★★★★★ Austin Alexander
    The service technician Alex is always professional and informative when I bring my vehicle in for service. He keeps me aware of any potential issues and is always friendly. The facility is always clean and they provide snacks and drinks. One of the best dealership and service staff that I’ve dealt with over the years. | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Williams
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    8/2/2024 12:00:00 AM | Google
  • ★★★★★ Matt Jackson
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    8/1/2024 12:00:00 AM | Google
  • ★★★★★ Ruben Vasquez
    Excelent service and attention i recomend 100%. | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ Mitra Mansournezhad
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    8/1/2024 12:00:00 AM | Google
  • ★★★★★ muneeb warraich
    I recently had the pleasure of working with Manny, a service advisor, and I am compelled to share my exceptional experience. From start to finish, Manny demonstrated outstanding professionalism, expertise, and customer care. When I first arrived, Manny greeted me warmly and promptly attended to my needs. He listened attentively as I | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ Dennis Jimenez-Moreno
    Appreciated the patience and the positivism of the management and staff. Everyone was courteous and professional thanks | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ Nestor Rocha
    Friendly staff and fast services | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ Yolande Patterson
    | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Ben Spainhour
    We’ve had a multitude of really good experiences with this service department. They’re communicative, available, and often go the extra mile to ensure that repairs and parts are covered under warranty. Recently we had an issue where both batteries went bad on our Pacifica and Francisco replaced BOTH free of charge since they were l | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Yazid Al-Eryani
    I have been working with Alex in service department for the past five years. I have received always a five star service form him, highly recommend the service department ( Alex) | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Holly Burch
    Always a pleasant experience here. Even when they have to recommend repairs, they break them them down into “need now,” “can wait,” and “nice to have.” Today was “do this instead” and I really appreciated it. I love that they send you videos and pictures to show you the actual issues. Cost is very reasonable, too. | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Emily Corbett
    I was really impressed at the awesome customer service I received from RJ and all the service department at Jeep. | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ lawrence drumm
    Once again, I have received outstanding service on my FIAT. From the 1st. call to Joe the service manager, through the several techs; everyone was professional and friendly. I will only have my FIAT serviced here. | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Tiffany Thompson
    | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Alvin Fitzgerald
    Great job always kennan he is the best. Very professional and knows his craft……thanks so much for your help…… Alvin M. Fitzgerald | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Juan Funez
    Outstanding service! | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ the SKN bar
    | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ M Helvak
    I continue to shop and have my trucks serviced there since 2014. | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Ryansr1
    Great service. Caring service team. Easy appointment times. Runs auto through Carwash. Calls to make sure all went well | Read Full Review
    7/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ Sam Burroughs Proctor
    I mean I did have a service agent on day four of them having my car start screaming the technicians notes over me mid sentence (weird flex) as I was trying to ask a question. Don’t worry, another service agent apologized for him and said “that’s just how he is” (????????). Four days and one tiny man yelling in my ear like a disgruntl | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Tom Klingel
    Very simple to work with the team. Came in without an appt and they took my vehicle right away for diagnosis. Within 2 hours I was called with the problem and they were able to have it completed the same day. Had a great experience with the service department compared to the experience with their Toyota neighbor I had a month | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ Michael Zingaro
    The team at Safford Jeep is top notch. They are very knowledgeable and beyond polite. They always take the best care of my Jeep and ensure everything is in order and that I am pleased with services rendered before I leave. 12/10 would recommend to everyone! | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ Karilee Schmitt
    | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ Rebecca Patel
    | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ Nancy Palma
    Alexander, is a gem! He took great care of me from start to finish! He was knowledgeable and professional as I had endless questions! Very much appreciated, will be back soon! | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ Dustin Boettcher
    This was one of the best auto service experiences I’ve ever had. Quick service in a very clean and well staffed facility. Alex was great! I will definitely be choosing Safford for any further needs. | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ Crystal Boissonneault
    Our salesman, Freddy, made it easy to do business. He provided us with outstanding customer service. The finance department was friendly and knowledgeable. We drove 50 miles to deal with them versus our local dealers. They gave us the best deal. Everything was exactly as they said it would be. We were in & out. No stress. | Read Full Review
    7/28/2024 12:00:00 AM | Google
  • ★★★★★ Ivan Ugsimar
    | Read Full Review
    7/28/2024 12:00:00 AM | Google
  • ★★★★★ Ian Clements
    Excellent Customer Service Very Knowledgable about vehicle Friendly | Read Full Review
    7/28/2024 12:00:00 AM | Google
  • ★★★★★ Sarah Morgan
    Fast work on an oil change and turn signal repair. I appreciated it! | Read Full Review
    7/28/2024 12:00:00 AM | Google
  • ★★★★★ Brian Anderson
    Clean, friendly but over priced. Other dealers in the area are much cheaper. Oil change and tire rotation came to $170. | Read Full Review
    7/28/2024 12:00:00 AM | Google
  • ★★★★★ William Pizzino
    Stafford is an awesome dealership for service , and purchasing a new vehicle . Every time I take my Ram Power Wagon or Jeep in for service they always take great care of my vehicals . Their service department is very clean and the technicians are great ! Well worth the time to visit them at Stafford Springfield . | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ Crystal Smith
    Everyone was so polite and professional. Exceptional customer service. | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ curtis hudson
    | Read Full Review
    7/24/2024 12:00:00 AM | Google
  • ★★★★★ Benjamin Jones
    Service Department is unorganized & no communication. Called 3 times for an update and have not been updated on actual status of vehicle. The service advisor always says they will call back when they hear something but never does. Vehicle has been at dealer for nearly 1 month.... | Read Full Review
    7/24/2024 12:00:00 AM | Google
  • ★★★★★ C Hall
    Lack of communication and efficient job. Damaged part of car and had to take back 3 times to fix problems | Read Full Review
    7/24/2024 12:00:00 AM | Google
  • ★★★★★ Arnie Waters
    Service advisor great... visit took less time than expected | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ Sebastian Walker
    Great service and Osvaldo is excellent | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ Eric Smith
    Hello Springfield RAM I recently noticed after driving home that not all the lug nuts were put back on my truck after service at your dealership on Saturday 20 July 2023. Additionally, this is the second issue I’ve had with your service; back in February 2024, my lug lock was missing after receiving service. This is a serious safet | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ Derek Chinworth
    I dropped off my truck on a Wednesday afternoon and was warned that without an appointment it might be tough to get the truck serviced by the next day. No big deal, I'm not pressed for time, get to it when you get to it. 48 hours later, I get a text that says service is done, come get your truck. Pretty easy all around, service peopl | Read Full Review
    7/22/2024 12:00:00 AM | Google
  • ★★★★★ RBowenII
    **HORRIBLE SERVICE EXPERIENCE!** If you value your car and sanity, do NOT come to Safford Chrysler Dodge Jeep Ram & Fiat of Springfield for service—especially if you have a 3.6L engine. All other engine types seek service at your own risk. We recently took our 2018 Chrysler Pacifica (approximately 71,000 miles) in for a misfire in cy | Read Full Review
    7/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ a Wil
    | Read Full Review
    7/21/2024 12:00:00 AM | Google
  • ★★★★★ Michelle Morton (Michelle Morton, Realtor)
    Mr. O’neil Benny and Z (finance manager) were amazing to work with. I’m usually very nervous with anything surrounding cars ie new purchase, repairs, etc. This process was smooth, fast, and pleasant. ?? | Read Full Review
    7/20/2024 12:00:00 AM | Google
  • ★★★★★ Melkam Mesil
    Loved the experince | Read Full Review
    7/20/2024 12:00:00 AM | Google
  • ★★★★★ Kenneth Flowers
    These folks always do a great job and i can tell they care. The cost is the cost—the cost of everything is up. Yet, their prices are still relatively affordable. | Read Full Review
    7/20/2024 12:00:00 AM | Google
  • ★★★★★ Osmani Aguilar
    | Read Full Review
    7/20/2024 12:00:00 AM | Google
  • ★★★★★ Ryan Hill
    The staff was courteous and knowledgeable. | Read Full Review
    7/20/2024 12:00:00 AM | Google
  • ★★★★★ T. Givens
    My experiences have lead me not to be a fan of having my cars serviced at dealerships and I avoid going to them unless it's absolutely necessary. I'm typically on edge every time I go to one. My customer experience at this location was redeemed following Keenan's assignment as my service agent. I was incredibly impressed with the lev | Read Full Review
    7/20/2024 12:00:00 AM | Google
  • ★★★★★ Sarah Lesnock
    From 2021, kept my receipt because of how ridiculous this place is. Pay attention to what oil they put in your vehicle. I asked for full synthetic and I then checked the FP number on my receipt and it is for conventional oil. They said they will take care of it. They took my wrangler to the service area, it sat there for 40mins (I wa | Read Full Review
    7/20/2024 12:00:00 AM | Google
  • ★★★★★ Freedom Van Lee
    I will admit that I do not like going to dealerships, but Aron Porter, Osbaldo, and everyone else who helped me here has changed my mind-at least about this one. The customer service from the phone call until my baby was returned to me was out of this world!!! Thank you all for getting me back on the road so quickly and being the kin | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★★ SoulStepper73
    | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★★ Jalil Qayum
    Great Service. Francisco was awesome and took care of all of my concerns. | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★★ Sheila Holt
    Lennon was amazing. | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★★ Stormy Waters
    You cannot go wrong with Safford CDJR of Springfield. Customer service is awesome and the best part is you can actually talk to real people over the phone!! | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★★ Bouh Medlemin
    Gfd | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★★ Joe White
    Unfortunately, they were unable to properly identify the mechanical problem and fix it - after I paid over $1000. | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★★ Michael R. Emery
    Very quickly checked in, service took little time even with several items being performed. | Read Full Review
    7/17/2024 12:00:00 AM | Google
  • ★★★★★ Xitlali Dobbs
    Dominic took great care of me. Second time I’ve been to this Safford. So far exemplary service | Read Full Review
    7/17/2024 12:00:00 AM | Google
  • ★★★★★ Rainy McIntosh
    Safford Ram service department, Alexander, is always very professional, knowledgeable, efficient, and customer oriented. One of my best experience with local businesses always occurs at the Safford Ram Service Department. | Read Full Review
    7/17/2024 12:00:00 AM | Google
  • ★★★★★ Mohammad Jamal
    I bought a car from them last week. Today, I reviewed the charges, and noticed that I was charged slightly over $1,000 in excess of the listed price. During negotiation, the listed whole bunch of things to inflate the price. In my view, that's fraudulent. I called them for an explanation. They said, well that's what you agreed. Now t | Read Full Review
    7/17/2024 12:00:00 AM | Google
  • ★★★★★ RobinLL
    | Read Full Review
    7/16/2024 12:00:00 AM | Google
  • ★★★★★ great potatoes
    Great service | Read Full Review
    7/16/2024 12:00:00 AM | Google
  • ★★★★★ Johnie Hawkins
    | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Jesse Cee
    My experience with Safford was an incredible one. My girlfriend and I was traveling from Boston to North Carolina for my younger brothers wedding. when my transmission oil coolant went on me. My van wouldn’t drive past 60 and the gears wouldn’t change. I happened to be 8 miles from Safford Chrysler Dodge. I’m in a wheelchair so break | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Actress Robinette Sinclaire
    Everyone was so nice and friendly, the atmosphere was wonderful. | Read Full Review
    7/14/2024 12:00:00 AM | Google
  • ★★★★★ JasMaya
    | Read Full Review
    7/14/2024 12:00:00 AM | Google
  • ★★★★★ LetzBe Unicornz
    Friendly, fast and comfortable waiting area! RJ was my representative today and all went well. Always have my service!! | Read Full Review
    7/14/2024 12:00:00 AM | Google
  • ★★★★★ Carrin Brandt
    | Read Full Review
    7/14/2024 12:00:00 AM | Google
  • ★★★★★ Leigh Heylin
    Great experience leasing a hybrid grand Cherokee. Very professional salesman and also finance. Thank you all for helping me, I love my new SUV. | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ D Warren
    | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ Eric
    | Read Full Review
    7/11/2024 12:00:00 AM | Google
  • ★★★★★ Mohammad Jamal
    I’m happy to do business with them. Professional staffs. | Read Full Review
    7/11/2024 12:00:00 AM | Google
  • ★★★★★ It’s Asta
    | Read Full Review
    7/11/2024 12:00:00 AM | Google
  • ★★★★★ mark wiley
    | Read Full Review
    7/11/2024 12:00:00 AM | Google
  • ★★★★★ Sarah Fortunato
    Professional, knowledgaable and courteous. | Read Full Review
    7/11/2024 12:00:00 AM | Google
  • ★★★★★ Patricia Chavez
    Great customer service here. S/o Francisco for assisting me during my visit! Always professional and kind | Read Full Review
    7/11/2024 12:00:00 AM | Google
  • ★★★★★ Mark Pooley
    Excellent service department! | Read Full Review
    7/11/2024 12:00:00 AM | Google
  • ★★★★★ Ange Knutson
    Francisco is so accommodating and really gives 100% when we bring our campervan in. We are thrilled that we have found this location and the team that works on our van. Scheduling is easy and the front desk staff are so polite and helpful. | Read Full Review
    7/11/2024 12:00:00 AM | Google
  • ★★★★★ Amanda Kelly
    I usually have a great experience with this service department. However, this time the repair I required was under warranty, due to a repair they almost 2 years ago that was quite pricey, and the only communication I would receive regarding time tables for my repair were if I called to receive updates. I was originally told my car w | Read Full Review
    7/11/2024 12:00:00 AM | Google
  • ★★★★★ Jon Moro
    RJ was very helpful on checking in and picking up. Alexander called and said they had my Jeep in earlier than expected and was able to rectify my issue very quick. | Read Full Review
    7/9/2024 12:00:00 AM | Google
  • ★★★★★ Hollis Holland
    My car was at Safford Chrysler Jeep Dodge of Springfield for service. In and out quickly. Professional staff. Thanks Stafford. | Read Full Review
    7/9/2024 12:00:00 AM | Google
  • ★★★★★ Cindy
    | Read Full Review
    7/9/2024 12:00:00 AM | Google
  • ★★★★★ Anke Starkey
    We had to wait longer for an oil change as we were told to. Signing up for the express lane is a joke and misleading. Oswaldo was very helpful and kind to us. He made up for the lack of service for my car. | Read Full Review
    7/9/2024 12:00:00 AM | Google
  • ★★★★★ CAPO Incorvati
    Service (oil change and tire rotation) was very good. Otherwise, my vehicle exterior was not washed. Not happy | Read Full Review
    7/9/2024 12:00:00 AM | Google
  • ★★★★★ Felicya Aulia
    | Read Full Review
    7/8/2024 12:00:00 AM | Google
  • ★★★★★ Marina Carstens
    | Read Full Review
    7/8/2024 12:00:00 AM | Google
  • ★★★★★ keith gleason
    | Read Full Review
    7/8/2024 12:00:00 AM | Google
  • ★★★★★ Michael Haney
    | Read Full Review
    7/8/2024 12:00:00 AM | Google
  • ★★★★★ Anke Starkey
    | Read Full Review
    7/8/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Martin
    | Read Full Review
    7/8/2024 12:00:00 AM | Google
  • ★★★★★ Amjad Raja
    | Read Full Review
    7/8/2024 12:00:00 AM | Google
  • ★★★★★ Tasha B
    Second time working with a CDJR company and my first time with this one specifically. Overall ai love the company. This location was very professional, clean, and had a great inventory. The sales person was very knowledgeable and taught me a lot which resulted in me getting a diff vehicle than i originally went for. Overall very plea | Read Full Review
    7/7/2024 12:00:00 AM | Google
  • ★★★★★ Kelly Zabon
    Great service. Very prompt and fast. | Read Full Review
    7/7/2024 12:00:00 AM | Google
  • ★★★★★ Elijah Riley
    Had an amazing experience at this dealership. Everyone was super helpful with the car buying process. Would highly recommend this location. Love my Jeep! | Read Full Review
    7/7/2024 12:00:00 AM | Google
  • ★★★★★ Cameron Cole
    | Read Full Review
    7/7/2024 12:00:00 AM | Google
  • ★★★★★ Lakiesha Young
    | Read Full Review
    7/7/2024 12:00:00 AM | Google
  • ★★★★★ Sara R
    | Read Full Review
    7/7/2024 12:00:00 AM | Google
  • ★★★★★ ROXANNE WARNER
    We dropped our Jeep off on Monday for a recall that was only supposed to take 1 day. It's Saturday and we have heard nothing. We call and call and keep getting told that they are busy and will call us back and no one ever does. This is the worst Service team. It got better for a bit but has slipped once again. It sucks because the | Read Full Review
    7/7/2024 12:00:00 AM | Google
  • ★★★★★ Mildred Bostick
    | Read Full Review
    7/5/2024 12:00:00 AM | Google
  • ★★★★★ Susanne Van Riper
    We have always had great Service at Safford Dodge ! Thank you guys! | Read Full Review
    7/5/2024 12:00:00 AM | Google
  • ★★★★★ Charles Sardo
    Fair price, excellent technicians, very professional desk staff. | Read Full Review
    7/5/2024 12:00:00 AM | Google
  • ★★★★★ Valeria Terneus
    The experience at Safford CDRJ in Springfield is always a pleasant one. I’m a Jeep brand fan and always rely in their staff. 100% recommended | Read Full Review
    7/4/2024 12:00:00 AM | Google
  • ★★★★★ God is good
    Great follow up. Courteous and on top of things. Work done speedily! | Read Full Review
    7/3/2024 12:00:00 AM | Google
  • ★★★★★ Dina Granados
    | Read Full Review
    7/3/2024 12:00:00 AM | Google
  • ★★★★★ raider joe
    First bad service with an appointment. Had to cancel a previous appointment due to lack of confidence in completing what I needed. Early 4hr for oil change and never got tires rotated | Read Full Review
    7/3/2024 12:00:00 AM | Google
  • ★★★★★ B V
    Great experience at Safford Chrysler Dodge Jeep Ram & Fiat of Springfield. Our salesman, Freddy, could not have been any better or more accommodating. He made the experience of buying our new Wrangler as good as it could be and was very kind to our boys. | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★★ Mark McDermott
    Salesman Ahmad Goosie did a great job selling me a new Jeep Wrangler. | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★★ leo duran
    It was a great visit. People are nice! | Read Full Review
    6/30/2024 12:00:00 AM | Google
  • ★★★★★ Dennis Butler
    | Read Full Review
    6/30/2024 12:00:00 AM | Google
  • ★★★★★ Wade Scribner
    Saffords Service Team diagnosed my vehicle’s issue and made repairs while keeping me informed every step of the way. Thanks! | Read Full Review
    6/30/2024 12:00:00 AM | Google
  • ★★★★★ Islen Taylor
    Had a very pleasant and attentive experience at Safford CDJR. Mir answered all our questions and we felt more informed. Would highly recommend. | Read Full Review
    6/30/2024 12:00:00 AM | Google
  • ★★★★★ Chad Thompson
    | Read Full Review
    6/30/2024 12:00:00 AM | Google
  • ★★★★★ Stanley Quick
    Bought a rear brake caliper adapter bracket from this dealer for $210. Found out that other dealers in the area carry it for $110. Price gouging at its best. | Read Full Review
    6/30/2024 12:00:00 AM | Google
  • ★★★★★ Berry Bill
    Outstanding Support | Read Full Review
    6/29/2024 12:00:00 AM | Google
  • ★★★★★ Meghan Taylor
    | Read Full Review
    6/29/2024 12:00:00 AM | Google
  • ★★★★★ Cindy Kadin
    Service took over one week took three days to even find out what was wrong after we called several times price was three times the price that was quoted. Got hung up several times on was told had a loaner car yet when we got there, they said they didn’t have one and after arguing finally they gave us a Dodge charger, which was a gas | Read Full Review
    6/29/2024 12:00:00 AM | Google
  • ★★★★★ Gerard Gillespie
    Will never go back to service department. | Read Full Review
    6/29/2024 12:00:00 AM | Google
  • ★★★★★ Jes
    Cannot say enough HORRIBLE things about this so called dealership. First off, customer service is not their forte. We have never experienced such horrible customer service. We would get promised simple things like a loaner car, or even a phone call with updates and never get them. We had our truck towed in to be fixed after it wouldn | Read Full Review
    6/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ Steven Wasson
    Fast, extremely courteous staff! Looking forward to my next video | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Jessica McKay
    Cannot say enough HORRIBLE things about this so called dealership. First off, customer service is not their forte. We have never experienced such horrible customer service. We would get promised simple things like a loaner car, or even a phone call with updates and never get them. We had our truck towed in to be fixed after it wouldn | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ bteam75
    The vehicle was brought here for a second opinion and I was won over. Will definitely bring my vehicle back. I received an honest diagnosis that was different from a different shop and less severe. The drop off, work, and pickup was efficient and fit my schedule. The Durango was also ran through the car wash at pickup. Great service | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ Mo Nouidei
    Great service, called last min but they were able to squeeze me in on a busy day. Friendly service and clean facility. Highly recommend | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ Erwin Anaya
    | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ Dennis Leoni
    | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ Mariam Khan
    they’ve been servicing my jeep wrangler for about half a decade now and they’re always efficient and on top of their work | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ Michael Carter (Chosen2B)
    Had a great Experience at Stafford CDJR!!! After visiting numerous dealerships in the Northern Virginia area they helped find me the right car at the right price to suit all my needs. This is an extremely professional dealership starting with Spencer and his sales team. After speaking with him over the phone he identified what I was | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ Chris Hughes
    I hate being an adult. $hit’s expensive now. Great service though! | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ Sarah Smith
    | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ Dianna Clark
    Great service explained everything clearly | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ Todd Lang
    Great experience. Both Behzad (sales) and Mo (finance) were very attentive and accommodating. | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ Scott Trahan
    Professional, courteous, and quick! Best customer service in DMV | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ Beysith Novella
    Amazing services highly recommend it. | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ Virginia Branch-Moultrie
    | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ Vanita P.
    | Read Full Review
    6/25/2024 12:00:00 AM | Google
  • ★★★★★ norm harvey
    We bought a used Jeep from Safford and everyone knows that buying a car, especially a used car, is a stressful experience. At Safford we were impressed with their honesty and integrity. Cannot stress enough how pleased we were with the service. I would like to recognize “Freddy” our salesman for helping us through the proce | Read Full Review
    6/25/2024 12:00:00 AM | Google
  • ★★★★★ Jamshid Wasiq
    | Read Full Review
    6/25/2024 12:00:00 AM | Google
  • ★★★★★ steve ransom
    Adam made the buying process awesome! | Read Full Review
    6/25/2024 12:00:00 AM | Google
  • ★★★★★ Jose A. Arbelo
    Staff was professional and friendly. The service was on time as scheduled. Definitely recommend this car dealer. | Read Full Review
    6/25/2024 12:00:00 AM | Google
  • ★★★★★ John Noulis
    Perfect example of how dealership service should be. Very easy to make a service appointment on short notice. Professional and courteous staff. Very clean facility and customer lounge. | Read Full Review
    6/25/2024 12:00:00 AM | Google
  • ★★★★★ William Collins
    Over all the staff was courteous and helpful. The job, including ordering a part and having it delivered, was fast and completed in less than 5 hours for same day turn-around. Courtesy shuttle service got me home and brought me back. They even washed the exterior. Time will tell how well the work was done, but no issues pulling | Read Full Review
    6/25/2024 12:00:00 AM | Google
  • ★★★★★ Jimmy Page
    I brought my car in for some problems with the front facing cameras. The vehicle was returned to me with the front license plate removed because it was covering the grill where the cameras are located. The license plate cover was missing. When I brought this up, the technician stated there never was one, even though the silhouette of | Read Full Review
    6/25/2024 12:00:00 AM | Google
  • ★★★★★ Calvin
    | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★★ sofey
    Excellent Service Management!! | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★★ Romia Champ
    | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★★ John Gannon
    | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★★ VA Wolfhunter
    I attempted to purchase a vehicle at this dealership, I made an offer and was told it was accepted. The next day the price went up 1,500 and I was told the prior conversation never happened. I provided a photo of the conversation with the salesperson as it was through text, and was again told it was never said. The manager then said | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★★ lenny
    Very happy with my experience here. They have professional staff that will go above the call to try and get the sale. They were also very respectful, the salesman Behzad was kind, courteous, and respectful. His management team, including the General Manager, made the experience comfortable and pressure free. Thanks to Safford and the | Read Full Review
    6/22/2024 12:00:00 AM | Google
  • ★★★★★ alasadi_riyadh
    Our visit to suffered Springfield it was short, enjoyable and easy. The staff was very helpful and they all really nice. Overall experience was very good. I recommended for everyone. | Read Full Review
    6/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ Tracy Anderson
    | Read Full Review
    6/22/2024 12:00:00 AM | Google
  • ★★★★★ Alexander Austin
    Fransico is the man. ?????? | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★★ Kenny “KJ” J
    Had the worst customer experience in service I will never go back to them for anything they make you wait for hours to tell you they don’t have the part to fix your car. | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★★ Jennifer Little
    | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Brian Robertson
    Outstanding Job! Quick turnaround! Great dealership. Alex is always professional! Thanks Brian | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Janice Kinard-Bean
    Quick check in and great service team. Friendly and professional! Took longer than expected a few issues but they were resolved quickly by service manager. Overall a good visit. | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Michelle Czernia
    | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Wayne P
    I am always taken care of with respect and courtesy at Safford. | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Kelly Aguilar
    Alex is the best .. “very good service “ | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Trish Hamilton
    Everything as it should be. Oil change and state inspection. Great shuttle service from the shop to my home and vice versa. | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Jaron Providence
    Professional services, friendly treatment, absolutely no complaints……… | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Joseph Fields Jr
    In the past I really enjoyed going to this dealership, but the customer service in the service department is really disappointing. I called the service department and the dealership and just get routed to the phone banks. I called 5 times to schedule for service and the person just transferred to a voice mail or the service departme | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Dilanvx
    My service advisor Alexander kept me abreast of the updates on my Jeep Compass. Great asset to the company. | Read Full Review
    6/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ Nichole Pence
    | Read Full Review
    6/17/2024 12:00:00 AM | Google
  • ★★★★★ Gina Cox
    Alex was awesome. My car was taken care of perfectly. | Read Full Review
    6/17/2024 12:00:00 AM | Google
  • ★★★★★ Christopher Grim
    Great service department! My service advisor, Alex, was ready for me at the appointment time. He was attentive and explained all services to be performed. Work was completed earlier than I expected and my car was washed as well. I drive 45 minutes to visit this dealer and it is so worth it! | Read Full Review
    6/17/2024 12:00:00 AM | Google
  • ★★★★★ JBG 44 ME
    Excellent customer service and quick service. Also, an amazing rental car doing my vehicle service. Repairs were done professional and the car is now even safer to drive. | Read Full Review
    6/15/2024 12:00:00 AM | Google
  • ★★★★★ Ed Trenn
    I just bought my third Fiat; still enjoying my others but wanted the EV experience of a new 500e. I've brought my Fiats to the Safford service team for years; my first experience purchasing a car from Safford was excellent. I ordered online but wanted a test drive before it arrived. Mahmoud provided me with a coupe to test, and he co | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Angel Chung
    Excellent service and have never had an issue getting my Jeep serviced here! Alex and RJ are absolutely amazing:) Thank you for all your hard work | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Lindsey Hakanson
    Fantastic service all around. From the sales manager, the sales rep and finance. Couldn’t have made a better shopping experience! | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ Daryl Bailey
    | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ R Espenship
    Awesome fast, friendly, competent service | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ M H
    | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ Roman Picardo
    Me & my brother Rudy are always greatful when you service the car and make it safe for us. I took in the 2013 Dodge Dart for scheduled maintenace and engine overheating. It took a few days to get it back, which is understandable. For future, lengthy visits we would like some sort of update e.g. parts have been ordered; parts have arr | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ ruben amilcar echeverria
    Bad costumer service ton my last visit | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ T. B.L.
    Communication was lacking. Make sure you get everything in writing before you allegedly agree to anything. You will pay for it. | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ david stancil
    The service was terrible, My car was delivered by tow truck, was looked at then I was called and given the cost of repair needed. Was given options for payment because of the high cost of repair and told no Rush. When I called to let them no to go ahead with repairs they could not find my truck. After half a day went by I was called | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ Tripay Alonso
    Very professional, definitely trust worthy! | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Beverly Tsikata
    | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Lynn
    Awesome service rendered from the representative that greeted us (Eric) to interactions with other employees and overall service completed. Thank you. | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Angela Myers
    | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Gregory Pensabene
    Dealt with knowledgeable and helpful service rep. Service on the car was completed quickly. Appreciated the dealership’s shuttle service giving me a ride home after dropping off the car. | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Harold Loder
    Although the service was good but when I returned to my car I had to adjust the driver side mirror and my seat. It was not put back to the original setting. | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Shane Wheeler
    Safford CDJR took care of my 2021 Jeep wrangler 4xe on June 10, 2024. They made the drop off and pickup quick and easy. Oil change, tire rotation, engine code check, and a quote for new tires (a little pricier when compared to other places). Service reps are always extremely nice. | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Hall
    | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ Christopher Rivera
    It was easy and took care of my care. | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ Jamie Horning
    Safford just lost a sell. Back in November we purchased our new jeep for myself at the other location. Because we had such a fantastic experience with them we promised to come back and purchase our truck this summer. Last week we sat up our first oil change for this past Saturday at 11am. We got a text asking to confirm the appointme | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ Malcolm Petteway
    Pleasant experience. Everyone was accommodating. Recommend Safford Chrysler for your car needs. | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ Iris Kopach
    Recall was finally able to be done. Oil change and tire rotation done. Provided Loaner for duration of service. | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ William Moreira
    Arriving here decided to see a quote for a new R/T Challenger. Traded in my vehicle expecting loss since many other dealerships would not match KBB offer but this dealership did surprise me. I was able to move forward with a good trade in deal as well with the purchase of the Challenger R/T. This dealership makes things happen. My re | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Roberto Guillen
    Great service, and got me in the same day! Friendly service staff. Thanks. | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Ben Perman
    I was late but everyone was very flexible and worked me into the schedule. Thanks! | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Ugo Amoretti
    | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Simpson
    Friendly responsive staff, quickly returned the vehicle after completed maintenance. Appreciate the professionalism | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ roland steele
    Excellent, prop, and friendly service!! I am very pleased!!! | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ SMOKE -N-THE CITY
    Very clean facility. I brought my Ram 2500 here 2 times for routine service. I was informed on my initial call that someone would call me immediately to let me know the status of my vehicle. No one called. When I called again I was informed the truck was done and ready for pickup. I asked if the recalls we completed. He told me almos | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Mark Rubley
    Service technicians were very good at letting me know the issues and what needed to be repaired. Very responsive. | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ Nancy Tidwell
    Professional , knowledgeable and personable customer service provide by service department representatives Mr. Alex and Mr. RJ. The shuttle service representatives were also very nice. | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ carlos velasquez
    Alex my service adviser very professional and always on top of all needs for my vehicles when dropping my trucks for service i alway ensure Alex is there because my vehicles will be in good hands | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ R Rawls
    | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ Nicholas Melly
    | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ katia rojas
    | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ Angel Monteith
    *UPDATE* I spoke with Joe the service manager and he was SO HELPFUL and nice! He patiently and thoroughly answered all of my questions and explained the warranty and repair processes. I never once felt like I was bothering him and he seemed genuine when he reached out (same day I made this review) to fix the issues I had previously. | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ Fyodor Ivanov Svoboda
    Great customer service, work done on time, clean and comfortable waiting area. Even brought me to the mall to shop and picked me up when the car was done. Definitely would recommend to friends and family. Thanks Safford. | Read Full Review
    6/3/2024 12:00:00 AM | Google
  • ★★★★★ Brian Darling
    I’ve been going to Safford for over 4 years to have my Fiat serviced. The staff could not be more friendly and helpful. The quality of their work is top notch. Notifications throughout the entire process are an extra bonus. Highly recommended. | Read Full Review
    6/3/2024 12:00:00 AM | Google
  • ★★★★★ Linden Fraser
    | Read Full Review
    6/3/2024 12:00:00 AM | Google
  • ★★★★★ William A. Jokela
    | Read Full Review
    6/3/2024 12:00:00 AM | Google
  • ★★★★★ Lovro Modric
    | Read Full Review
    6/2/2024 12:00:00 AM | Google
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