About Dwayne Lane's Chrysler Jeep Dodge
Dwayne Lane's Chrysler Jeep Dodge is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- We Offer Rentals
- Spanish Speaking
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- We Do State Inspections
- Ask About Service Contracts
- Certified Technicians
Call (425) 341-1280 today to schedule your next appointment.
Our technicians at Dwayne Lane's Chrysler Jeep Dodge are ready to help you!
Dwayne Lane's Chrysler Jeep Dodge is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Dwayne Lane's Chrysler Jeep Dodge today at (425) 341-1280 to learn more
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★★★★★ Scotty BRecently purchased a used Ford F150 from Dwayne Lane and my experience with the sales dept went very smoothly. Was helped on the day of the purchase by sales guy Jesse Perez and he made the process easy and mostly painless. He was cool, respectful, and very helpful. Happy with the deal for sure, hopefully the after-sale experience go | Read Full Review11/14/2024 12:00:00 AM | Google
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★★★★★ Elizabeth SierService has not been very responsive with setting up appointments to get work done. Parts are in. They say they want to make an appointment to get a small job done elsewhere and do it all at one time. We have told them to get mechanical stuff done and try to get body work but if it will not be readily available, we can wait. We wan | Read Full Review11/13/2024 12:00:00 AM | Google
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★★★★★ Marnie TabaI have left 2 voicemails over the last week to schedule service and no one has called me back. | Read Full Review11/10/2024 12:00:00 AM | Google
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★★★★★ Rodrigo GarciaFLEET VEHICLE owners! Unless you're still on warranty or doing a basic oil change, steer clear of these guys for service unless you enjoy paying some advisor to inflate the cost so they can get a commision. $4300 quoted for brakes on a Promaster van, $1650 replacing an oil cooler that was leaking ( really it was a gasket needed repl | Read Full Review11/6/2024 12:00:00 AM | Google
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★★★★★ CJ BI would give zero stars if possible. But I can see from all of the 1 star ratings that shady and unethical practices are the norm. We took our jeep in for service on a check engine light. We had an extended warranty which was approved to do the work. After further inspection, it was determined that we need a new oil pan. We approved | Read Full Review11/6/2024 12:00:00 AM | Google
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★★★★★ Pam PerezLet me start by saying that I have always thought I was allergic to used car dealers and their salesmen. But then there was Jesse. Jesse Perez. Even though I would love to get a family discount, unfortunately we are not related. I'm old school sales person myself, and I'd like to think I know all the tricks. I'm direct straightforwar | Read Full Review11/4/2024 12:00:00 AM | Google
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★★★★★ James LinCommunication was great. Their new feature to show you a video walk-through of the service is really cool. Ability to approve/reject other service through the link is a really nice feature. Overall I was very happy with my experience. | Read Full Review11/4/2024 12:00:00 AM | Google
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★★★★★ Thad NewportQuick Lane oil change - A few cars in front of me, but still out within a couple hours. I appreciated the video inspection email afterwards. | Read Full Review11/4/2024 12:00:00 AM | Google
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★★★★★ Kenneth AnnisI bought 4 new tires from Dwayne Lane dealership in Everett Washington through Eric Bright. We made an appointment to bring my car in for service and installation of the tires. I arrived at 10:00 AM and told Eric that I had a trip planned and had to have the work finished by one PM. I realized that it was a lot of work to be fin | Read Full Review11/3/2024 12:00:00 AM | Google
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★★★★★ Michelle GriesheimerValerie, Alex and Darcee were wonderful. They made the whole buying experience the best. Ever body at the dealership were great and we will be back to purchase more vehicles from them in the future. | Read Full Review11/2/2024 12:00:00 AM | Google
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★★★★★ LiliyaA great team of sales professionals that made my experience of buying my dream truck a breeze. The customer service is excellent and they truly care for their clients. I highly recommend this dealership! | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ Dave WhitesellGood job on both our Wrangler & Gladiator. Jameson does an outstanding job scheduling, coordinating and answering questions. | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ Chris HemingsonWorst service department I’ve ever seen in decades! No one ever answers the phone and if once in a great while they actually call you back it’s a week or more later. Then they schedule you out weeks from that so your out a vehicle for a month or more and has happened to me multiple time! I have to drive to the service department and | Read Full Review10/29/2024 12:00:00 AM | Google
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★★★★★ Citius1974Jesse Perez is the Salesman you want to talk to at Dwayne Lane's Chrysler Jeep Ram. No nonesense, very straight forward...simply awesome! We're exremely happy with him in this whole process. - Carl Schell | Read Full Review10/28/2024 12:00:00 AM | Google
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★★★★★ Jeff HarringtonI bought my 2020 ram pick up in June of 2024. I was very happy with the sales department. Now in October 2024 I’ve been trying to find out if my license plates are available . Over a period of three days of trying to get a hold of Dwayne lanes I talked to three people and left four voice messages, one of which was a floor manager. Al | Read Full Review10/28/2024 12:00:00 AM | Google
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★★★★★ John ShannonI wanted to thank Jamison, Customer Service, and Mechanic, Brian M. for servicing my vehicle on August 1st, 2024, they were excellent. | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Tyler CoffmanService advisors don't listen. I had to tell him what was going on twice, I then received a call the next day and they only addressed 1/2 issues I told them about and he didn't even notate the second issue. This was my 2nd bad experience here. | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ AKThey tried to charge me for service of cabinet filter while I don’t have access to the cabinet filter on my truck RAM 2016. I discovered that when I go back home, I opened the gloves drawer and I find out there is no axis for the cabin Even that they mentioned that on the report they check my cabinet filter and they find it so dirt | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ The Artsy FellaVery friendly service, quick, and efficient. Happy with the overall experience here | Read Full Review10/21/2024 12:00:00 AM | Google
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★★★★★ Richard CarmanGreat experience Taun was great, easy scalping to set up the test drive. We even found a issue with the car before I took it off the lot and fixed it promptly. Great deal friendly atmosphere thank you to Taun and Justin | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ Flavio VenegasYet again another terrible experience, It all started last year when I had purchased my 2023 grand Cherokee with Rairdon Chrysler of Arlington. I had such a terrible experience with that dealership. I chose to never go back so began going to Dwayne lane’s I had purchased a service contract with The Rairdon Dealership From Mopar, I re | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ Elizabeth SierService department is horrible. They hold vehicles for two weeks waiting for parts and when parts come in, instead of doing the job immediately, they put it at the back of the line and hold the vehicle even longer. | Read Full Review10/15/2024 12:00:00 AM | Google
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★★★★★ Marissa HewittJesse and "G" were an amazing team when helping us buy our new family Jeep. They listened to our needs and didn't push any options on us that we were not interested in. They were able to accommodate our schedule when trying to sign paperwork and made the process of trading in two vehicles a smooth transaction. Thanks guys! | Read Full Review10/14/2024 12:00:00 AM | Google
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★★★★★ Katya BautistaA huge shout-out to Jameson Dennis and Eric Mahan! I'm not a very simple client to deal with, and I appreciate their patience and the number of questions they had to answer. After experiencing not the best client service ever in Kirkland brunch of Jeep, I started driving all the way to Everett from Bothell for any maintenance my car | Read Full Review10/10/2024 12:00:00 AM | Google
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★★★★★ Cameron HorneI have tried to reach out to the service department 4-5 separate times and never have been able to connect with someone. I have tried to schedule service through their website 6-7 times as well. Every time I have received either a; 404 error in their service page; their calendar being fully unavailable until the end of time; or a web | Read Full Review10/10/2024 12:00:00 AM | Google
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★★★★★ j.a. whiteMy service underwriter, Erik TOTALLY accommodated my urgent situation, handled my issues, including warranty arrangements, in a super timely manner. not only that their new video tour of my intake inspection, plus issue analysis was informative and reassuring. it's a hassle for me to get my car to them, takes a ferry ride, but COMPL | Read Full Review10/8/2024 12:00:00 AM | Google
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★★★★★ Robert ScottGreat service for no appointment through their Express Check in service. Best to show up early as its first come, first served. | Read Full Review10/8/2024 12:00:00 AM | Google
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★★★★★ frank CromwellI recently had an unsatisfactory experience at your establishment. I dropped off my car for an oil change at 5:30 AM and specified that I would pick it up by 3:00 PM the same day. However, when I arrived to collect my vehicle, it was still not ready. I would prefer not to go into details about the specifics of the situation, but I am | Read Full Review10/4/2024 12:00:00 AM | Google
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★★★★★ Timothy HallCall BEFORE you go to verify they'll honor their online pricing. Drove 45 minutes to check out a Jeep. Was quickly told their website was not updated and the incentives had expired two days before. | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ Carl MartinI only go in for oil changes since I've never had any problems with my Grand Cherokee. I bought one of their oil change packs which was a great deal for the money- synthetic oil change and tire rotation. I'm going to try their Detail Service next. *UPDATE 10/28/22- Don't purchase the oil change pack- They don't give you enough time | Read Full Review10/1/2024 12:00:00 AM | Google
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★★★★★ David ROil change went smoothly. Nice folks, great service! | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ Troy BennI had some electrical problems and my car wouldn’t start. These guys guys got me in there figured out the problem and had me back on the road the next day. Super fast and super professional.?????????? | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ Melinda AndersonNever leave your car with this place.Or even buy from them , worst experience of my life | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ Wendy House‘’Awesome’!.Everyone was ‘’Great’’!. Eric Bright was very professional, and kept me informed on progress. My “Tech” Jorge R. Was ‘’Awesome’’. Fixed my Rubicon 392. He did a “‘Great’’ Job!. I’m very ‘Pleased’’ with the result’s, run’s ‘’Great’’! ‘’Thank You’’ Dwayne Lane for fixing my Rubicon. Wendy House. | Read Full Review9/27/2024 12:00:00 AM | Google
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★★★★★ James LewisUnsatisfied Customer> I had an appointment for 9:30am in the morning. I sat in the waiting room for 5 hours and no one from the service dept provide me an update on my vehicle until I asked for it. To find out that my truck was just sitting park in the back waiting to be service is unacceptable. I was definitely an unhappy customer. | Read Full Review9/27/2024 12:00:00 AM | Google
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★★★★★ Dexter Andrews IIIEveryone was great to work with. I really appreciate my experience at Dwayne Lane! | Read Full Review9/26/2024 12:00:00 AM | Google
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★★★★★ Lilly EdwardsMy husband and I went to this dealership on Saturday morning, and the store wasn't busy. I had in mind to look at a few brands and my first choice was Jeep because I already had one and thought it might be a good idea to trade my Jeep for a newer model. We were greeted by a saleswoman who showed us which side the used cars were on an | Read Full Review9/26/2024 12:00:00 AM | Google
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★★★★★ Bonnie KellyTook the truck in for oil change. Told them electric windows did not always work. He said he would show me how to work them after the oil was changed. When oil was changed, another agent came and told me the work was done and the car was out front and ready to go. This was a different agent then the one who checked me in. I took | Read Full Review9/25/2024 12:00:00 AM | Google
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★★★★★ Wesley ReynoldsI’ll use my email to the general manager as my review: I was ready to buy when I visited the other night, but apparently, your sales manager had zero interest in negotiating. The Jeep had quite a few issues and wasn’t worth the asking price. I assumed there’d be a bit of flexibility, but when the salesperson came back, I was told th | Read Full Review9/23/2024 12:00:00 AM | Google
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★★★★★ Shaun SmithI came in to look at a 2013 GMC Sierra and had an incredible experience i wanted to share. First off i worked with Alex she is very knowledgeable and accommodating. She was great when we went for a test drive i noticed the truck had a check engine light so i asked if we could stop at O Riley’s and she said absolutely. I went and got | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ J BarnhartMy experience at Dwayne Lane's service department was excellent once again. And, Jameson 'knocked it of the park' as usual with his superb communication and strong customer orientation. | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ William BarrettThe Service Team does Great work! | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ Mark GrahamEric B, service tech did a great job to help me. I was going out of town and he help me get my van in. They fix the problem cheaper then they thought it would be. I am very impressed with the service and the professionalism there. Five stars to Eric B and his crew | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ bridgett millerAmazing experience!!! My car died beyond repair Monday. Ended up missing work that day. Found the car I wanted on CarGurus at Dwayne Lane’s. Sent an inquiry by email. The response was almost immediate. Texted back and forth with Adrian Lopez. Texted him the terms I wanted. Emailed all our information and told him I just wanted | Read Full Review9/15/2024 12:00:00 AM | Google
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★★★★★ D SnowWhat a great experience, very helpful people. | Read Full Review9/15/2024 12:00:00 AM | Google
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★★★★★ Jay GriffinTook my 2023 Ram 1500 in for its first service. Was treated great and they completed the job faster than what I was told. I was also told some cool things about my truck that I did not know about. | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ Mike OttoFriendly service staff. Honest assessment of what was needed. Reasonable prices on work done. | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ Adina GreenI can’t express enough how Erik Bright, Jordan Hughes & the whole staff here go above & beyond for their customers! I’m constantly referring Dwayne Lanes to anyone who will listen! Thank You! Thank You! Thank You … ?? ?? | Read Full Review9/12/2024 12:00:00 AM | Google
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★★★★★ S. NelsonI worked with Service Tech Erik B. and he was very informative and took great care of me and my Jeep Grand Cherokee. | Read Full Review9/10/2024 12:00:00 AM | Google
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★★★★★ Judy LaCourseI took my Jeep in for some work. They kept the car overnight; and, I felt they really worried about how to do the work...they actually fixed what I had brought it in for; then, also, fixed something else. Eric M. in service and Jameson, who greets you at the door and really makes sure you are taken care of...he really cares...the | Read Full Review9/7/2024 12:00:00 AM | Google
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★★★★★ Travis ReamesGreat service department, Erik Bright my service advisor got me scheduled, took care of my vehicle and kept me informed the entire time! | Read Full Review9/4/2024 12:00:00 AM | Google
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★★★★★ Edwin MamertoExcellent service. Very thorough and detail oriented when it comes to what needs to be done. Also Jameson is very welcoming great customer service. Thank you! | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Param BaidwanNorimal dealership like others nothing special. | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Donna KimballThe customer service and mechanic advisors are exceptional. I was in one of those break down/dire moments with my 2010 Jeep and they were booked out for service for a week or more. Jameson, the customer service lead is amazing, he kept me sane. Erik made it happen with me to get the car fixed quickly and did not skip any other saf | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ michael mcclellandThe service group got the recall work done on my truck. There was a part required for this work and when I called to schedule the work I was told they would order the part and call me when they had the part so they could schedule the work. After several weeks I called to check on the progress and the service person said they would ha | Read Full Review8/24/2024 12:00:00 AM | Google
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★★★★★ Ashley LewandowskiThe most horrible experience of my life. I dropped my 2021 srt Durango off to them on July 8th. It took one full week to get the claim for a new transfer case approved. Then it took two weeks to get the part there. Several days after the transfer case was supposed to have arrived, I had to call and check on status. Then they tell me, | Read Full Review8/24/2024 12:00:00 AM | Google
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★★★★★ derrick lyonThese guys always take care of me, and I will continue to come back for the foreseeable future. | Read Full Review8/21/2024 12:00:00 AM | Google
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★★★★★ Jay HinesExcellent service almost no wait time and all service items carefully explained. | Read Full Review8/19/2024 12:00:00 AM | Google
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★★★★★ Gregory PapanaOnce AGAIN, Dwayne Lanes Serviced My Jeep Compass. Jameson Was A Fantastic And Fun Person To Chat With. He Was Polite, Professional And VERY Detail Orientated. Kept Me In The Loop Of What Was Being Done to My Car. I Hope You Give Him A Raise, He Deserves It ! I Will Certainly Refer Family And Friends Dwayne Lanes Of Everett !! | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Jana BuckNice dealership for all your jeep needs! | Read Full Review8/7/2024 12:00:00 AM | Google
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★★★★★ Gustavo VillegasTLDR: Awful customer service. If you have the time or chance to buy your parts online (or somewhere else), do it, don't come here, don't purchase anything from this dealer. Long Story: I called on the phone to ask for the part I am looking to purchase and asked about the return policy, they say they would take my item as long as i | Read Full Review8/7/2024 12:00:00 AM | Google
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★★★★★ John CassaroThe service team is quick and efficient with in-take and the free shuttle service is prompt and professional | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ Utsav JamwalThe dealership refuses to provide information on safety recalls. After booking an appointment online and going to the dealership, the recall was not fixed. Despite calling multiple times over the course of months, the problem was not fixed. Every time I call, they ask for the same info but never provide any additional information. Th | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ James MccoyRetired Army guy here. Came back after retirement to Wa state after my time in Special Operations to enjoy time off. Sadly I had an over heating issue once arriving after an oil change. What we found is that was a recall on the “water pump”. This dealership fixed the issue with no charge due to the recall. months later the car b | Read Full Review7/29/2024 12:00:00 AM | Google
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★★★★★ Ryan GerlachCost wise, I get quoted cheaper at other places and word of mouth through other jeep owners. The pre paid oil changes are a joke. Every time they would forget that I was getting an oil change I already paid for and would charge me. I then would have to remind them that I already paid for the oil change. I know for a fact I forgot to | Read Full Review7/27/2024 12:00:00 AM | Google
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★★★★★ Steve CanadaFelt the process took a long time to make purchase. Sales consultant Valerie was very helpful and professional. Not happy I had to come back in to resign paperwork due to an error they claim . But they showed me the finance rate throughout the process, then to come back because of the rate went up...should have had a better resolut | Read Full Review7/27/2024 12:00:00 AM | Google
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★★★★★ Darrell WernerCalled and made appointment, (2 weeks out) arrived at appointed time and waited for truck to be done. (Air Bag) Was told it would be done by Noon and it was. They also did a check of all fluids, and safety check. Informed me of low fluid in power stearing which I took care of when I got back home. They were kind, honest and on time. | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ Jason TeuberBest car buying experience I've ever had. | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ Tyrone McMorrisAppreciate the amazing detailing job on our vehicle by the great crew at Dwayne Lane's Chrysler Dodge Jeep Ram. | Read Full Review7/22/2024 12:00:00 AM | Google
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★★★★★ Dana ParkerExtremely friendly, very informative. I left there feeling as if they valued me as their customer and was intentional on retaining me. | Read Full Review7/22/2024 12:00:00 AM | Google
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★★★★★ Pat RavHaving a competent person that checks you in makes a difference. A familiar face over the years allows for a sense of peace when bringing your rig in for oil change or repairs. He’s very informative and willing to look up issues from previous visits. | Read Full Review7/16/2024 12:00:00 AM | Google
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★★★★★ John mThis for a recall of the high pressure fuel pump replacement. Service adviser is Eric he got all of the paperwork done and got it in to be worked on. Called later on in the afternoon would be ready after 10AM. Got there at 1130 ready to go. Runs great, no smell of diesel fuel or greasy finger prints in the area of the repair. A | Read Full Review7/16/2024 12:00:00 AM | Google
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★★★★★ JenniferEverything about my experience was wonderful. I’ve been working with Jordan for years and she is now the service manager. She is excellent. Everyone was great. Jameson, Alex V and Eric were knowledgeable and I trust my vehicle with them. The shuttle driver was great also. At Dwayne Lanes auto family they really do take care of you. | Read Full Review7/11/2024 12:00:00 AM | Google
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★★★★★ James WiswellRecently had my Jeep in for transmission work. While it may have taken longer than I would have hoped (no fault of Dwayne Lanes or the Service Team, the parts were on back order). It was fixed and drives better than it did when it went in. The Service Team was friendly, helpful, and knowledgeable. The gear shift is now taught, it no | Read Full Review7/10/2024 12:00:00 AM | Google
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★★★★★ Edmond Vargas JrHuge shoutout to Rachael! Racheal has great customer service, operates with integrity, leads with kindness and is extremely knowledgeable. | Read Full Review7/10/2024 12:00:00 AM | Google
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★★★★★ Tori DauschEach time I bring my vehicle in for service the advisors are great, I have had the chance to work with each advisor over time. I always feel comfortable bringing my vehicle in. | Read Full Review7/10/2024 12:00:00 AM | Google
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★★★★★ Chris GagnonDwayne lanes is extremely easy to work with and very welcoming. I am not sure if I have ever experienced better customer service, even for a free service, they still take the time to explain things to you even when they are busy and still make you feel valued. | Read Full Review7/10/2024 12:00:00 AM | Google
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★★★★★ Yuriy PolevoyThey do not work on 5500 flatbeds. Would be fine if they said that. Every time when I have booked an appointment they said they didn’t have a lift but will be getting one soon. Every time I schedule an appointment I make sure to ask if they can service the 5500 flatbeds and they say they can over the phone. So either they refuse to d | Read Full Review7/10/2024 12:00:00 AM | Google
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★★★★★ Randy GallagherI appreciated the up-front manner of business. There was no “let me ask my manager”. The process was pain free and didn’t take all day! Adrian was a great help! | Read Full Review7/9/2024 12:00:00 AM | Google
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★★★★★ Geoff EhrhartNot a place that deserves loyal clients business. You will have a great initial Experience most likely when you’re coming in to buy, but their management team Kenny and Jordan, are too busy to serve you as a valued client and focused on their own titles. Don’t shop here if you’re in the market for a long term exchange with your deale | Read Full Review7/4/2024 12:00:00 AM | Google
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★★★★★ Danyelle NysI recently had a deeply disappointing experience with Dwayne Lane's service department that I feel compelled to share. My interactions with the service manager, Jordan, and the general manager, Kenny, have been nothing short of frustrating. To start, Jordan insisted that I would need to call my extended warranty provider myself rega | Read Full Review7/4/2024 12:00:00 AM | Google
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★★★★★ markie alstadDwayne Lane’s service department is extremely easy to work with and very welcoming. I am not sure if I have ever experienced better customer service, even for a free service, they still take the time to explain things to you even when they are busy and still make you feel valued. | Read Full Review7/3/2024 12:00:00 AM | Google
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★★★★★ Nisha KhanalI was there last Thursday 6/27 for service and I had an excellent experience. | Read Full Review7/1/2024 12:00:00 AM | Google
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★★★★★ Linda MartinezGreat service. Jameson was very helpful in explaining what I needed to fix and outlined costs of services per miles I should be taking care of. He kept me informed. | Read Full Review7/1/2024 12:00:00 AM | Google
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★★★★★ Jeremy RawlingsI was in the market for a truck. Needed a crew cab to accommodate my family. I found a Ram with low miles online, located here at Dwayne Lane Everett. I inquired easily online with the virtual chat. Got a call pretty quickly from Alex. Super friendly and professional. She had the vehicle ready when I arrived to check it out. We quick | Read Full Review7/1/2024 12:00:00 AM | Google
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★★★★★ Gregory PapanaOnce AGAIN, Dwayne Lanes Serviced My Jeep Compass. Erik B Was A Fantastic And Fun Person To Chat With. He Was Polite, Professional And VERY Detail Orientated. Kept Me In The Loop Of What Was Being Done to My Car. I Hope You Give Him A Raise, He Deserves It ! I Will Certainly Refer Family And Friends to Brandon, AND Dwayne Lanes Of E | Read Full Review6/30/2024 12:00:00 AM | Google
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★★★★★ Brian MitchellDwayne Lane's is top shelf. I been here with 100% service and 80% of major repairs since 2016 and they are spot on every time. Jameson service manager is right on and knows how to take care of my car on a personal level. Smart and Charming. The lady in the coffee shop is as gorgeous as a Hollywood Bombshell and she makes the best lat | Read Full Review6/28/2024 12:00:00 AM | Google
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★★★★★ Vince ReynoldsGreat dealership, they had exactly what I wanted in stock. Excellent service. | Read Full Review6/27/2024 12:00:00 AM | Google
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★★★★★ Kim SakkaraIt was impossible to get a service appointment call back for a car that was very suddenly not driveable. This car is the source of my livelihood. I left multiple phone messages and a website appointment request over the course of a week. Crickets. In the end, I had my car towed to a different dealership twenty miles away. It worked o | Read Full Review6/27/2024 12:00:00 AM | Google
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★★★★★ Mike WheatleyGreat experience everything was completed on time as quoted | Read Full Review6/26/2024 12:00:00 AM | Google
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★★★★★ Christopher BenhamHad no problem with the sales or service at all.Just the time period it took to get the parts to get the job done | Read Full Review6/21/2024 12:00:00 AM | Google
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★★★★★ Jeffreybruh21I bought my dodge durango from Dwayne Lanes in December, 2022. When I bought my vehicle it was very short notice, late at night and I wasn't sure what I was looking for. I gave a short description of my preferences and needs and was given plenty of options. Since I've owned my vehicle I've brought it in for it's routine maintenance a | Read Full Review6/19/2024 12:00:00 AM | Google
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★★★★★ Anecia MarieOverall great car buying experience. Rubi sold us a Ford Explorer and we couldn’t be happier! | Read Full Review6/15/2024 12:00:00 AM | Google
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★★★★★ Kurt EdwardBoth Erics in the service department are very helpful and nice to work with. | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ JohnWalked in pre approved through a few different banks. The found a bank to beat my other approvals by 8%. No, I am not exaggerating. Jesse was great to work with as a salesman. Justin the manager found the bank that dropped it 6% and Leslie got it down another 2%. I would recommend this place to anyone! | Read Full Review6/8/2024 12:00:00 AM | Google
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★★★★★ Robert HammondTook my Ram 1500 in for maintenance, oil change and the 12-point checkup. They got the truck in pretty quickly. They were busy that day, took about an hour, no problem. Everything was good, and happy with the service. | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Jacqueline KaaiAlthough the repair to much longer than the estimated time, Eric B was very helpful and courteous! He worked with me every step of the way and made sure I walked away a happy customer. I will for sure go back to Dwayne Lanes - Everett! | Read Full Review6/5/2024 12:00:00 AM | Google
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★★★★★ Ryan RigginsGood place for OEM Parts. Horrible place to trust working on your vehicle. NEVER service or have warranty work done here. I have had 6 New Diesel trucks worked on here the last 7 years in a row and each time is a hassle or over quoted or causes me to take time to fix their work. Its not as bad as Flying Wrench but not good either. Se | Read Full Review6/3/2024 12:00:00 AM | Google
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★★★★★ Joshua BatesFast service. Called with a 4 hour job and they got us in and out same day. | Read Full Review6/1/2024 12:00:00 AM | Google