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Russ Darrow Chrysler, Jeep, Dodge

Russ Darrow Chrysler, Jeep, Dodge
★★★★(704)read reviews

7676 N. 76th Street, Milwaukee, WI 53223
(414) 375-4858 Ask About Our Service Specials!

Service Hours

Mon: 7:00am-6:00pmTues: 7:00am-6:00pmWed: 7:00am-6:00pmThur: 7:00am-6:00pmFri: 7:00am-5:00pmSat: 8:00am-5:00pmSun: Closed
 

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • We Do State Inspections
  • Certified Technicians
  • Free Estimates
Stick with the Specialists!
Russ Darrow Chrysler, Jeep, Dodge is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs.

Call us today at (414) 375-4858 !
Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs:
  • - Oil change
  • - Multi-point vehicle inspection
  • - New tires
  • - Brake service
  • - Tire rotation
  • - And much more!
Click the view coupons link below for current service specials, oil change coupons, tire rebates and other money-saving offers.
Call Today (414) 375-4858!

Customer Reviews

  • ★★★★★ Gordon Woolever
    Barely had gas in the car. Pulled a dozen credit reports! Probably not staying with this family. | Read Full Review
    7/19/2019 12:00:00 AM | Google
  • ★★★★★ kjbehm
    I had a great experience with this dealership. They worked with me in the price, made sure I understood everything, and found the car that I was searching for. | Read Full Review
    7/18/2019 12:00:00 AM | DealerRater
  • ★★★★★ kevin.ford
    Our Sales Rep Chris Mundell (and Justin Hanna) @ Russ Darrow (MKE) was fantastic. His customer service and salesmanship was outstanding; very professional and very trustworthy...to why we bought 2 Jeeps thru him! He not only made the process easy he provided options for our family to make a good financial decision. Chris Mundell is v | Read Full Review
    7/18/2019 12:00:00 AM | DealerRater
  • ★★★★★ kevin.ford
    Our Sales Rep Chris Mundell (and Justin Hanna) @ Russ Darrow (MKE) was fantastic. His customer service and salesmanship was outstanding; very professional and very trustworthy...to why we bought 2 Jeeps thru him! He not only made the process easy he provided options for our family to make a good financial decision. Chris Mundell is v | Read Full Review
    7/18/2019 12:00:00 AM | Cars.com
  • ★★★★★ katolar
    Jessica was so great to work with. She was very knowledgeable about the car and if she didn't know an answer to one of my questions, she did not hesitate to find the answer for me! Very patient and flexible! | Read Full Review
    7/17/2019 12:00:00 AM | Cars.com
  • ★★★★★ kjbehm
    I had a great experience with this dealership. They worked with me in the price, made sure I understood everything, and found the car that I was searching for. | Read Full Review
    7/17/2019 12:00:00 AM | Cars.com
  • ★★★★★ katolar
    Jessica was so great to work with. She was very knowledgeable about the car and if she didn’t know an answer to one of my questions, she did not hesitate to find the answer for me! Very patient and flexible! | Read Full Review
    7/17/2019 12:00:00 AM | DealerRater
  • ★★★★★ tchadek
    The internet girl Gina was so friendly and helped me with all my questions. I had to travel 70 mins. so I wanted to make sure the vehicle was right for us. | Read Full Review
    7/16/2019 12:00:00 AM | Cars.com
  • ★★★★★ tchadek
    The internet girl Gina was so friendly and helped me with all my questions. I had to travel 70 mins. so I wanted to make sure the vehicle was right for us. | Read Full Review
    7/16/2019 12:00:00 AM | DealerRater
  • ★★★★★ Anthony Thornton
    Quick service. Friendly and professional staff. In and out in less than an hour. | Read Full Review
    7/16/2019 12:00:00 AM | Google
  • ★★★★★ James Pomes
    Excellent service. Quick, efficient car purchase. | Read Full Review
    7/15/2019 12:00:00 AM | Google
  • ★★★★★ Bridget
    I drove 3 hours to buy it and left with it the same day. Jessica and all the other employees were so kind. It wasn't the easiest deal for various reasons and they all tried to get done | Read Full Review
    7/15/2019 12:00:00 AM | Cars.com
  • ★★★★★ Bridget
    I drove 3 hours to buy it and left with it the same day. Jessica and all the other employees were so kind. It wasn’t the easiest deal for various reasons and they all tried to get done | Read Full Review
    7/15/2019 12:00:00 AM | DealerRater
  • ★★★★ Joseph Pease
    Good ride home | Read Full Review
    7/15/2019 12:00:00 AM | Google
  • ★★★★★ Love
    Salesman Michael Hinton was excellent! So much so that we bought 2 vehicles from him at the same time. I am sending my sister his way! | Read Full Review
    7/14/2019 12:00:00 AM | DealerRater
  • ★★★★★ Love
    Salesman Michael Hinton was excellent! So much so that we bought 2 vehicles from him at the same time. I am sending my sister his way! | Read Full Review
    7/14/2019 12:00:00 AM | Cars.com
  • ★★★★★ Rammy55&
    Purchased a 2014 Ram 1500. I would like to give a huge shout out to Felicia for her patience and assistance through the process, she went above and beyond to help me find the right vehicle, and the right price for my situation. It really helped having an experience saleswomen like Felicia Cross. I am extremely happy with my purch | Read Full Review
    7/13/2019 12:00:00 AM | Cars.com
  • ★★★★★ Rammy55&
    Purchased a 2014 Ram 1500. I would like to give a huge shout out to Felicia for her patience and assistance through the process, she went above and beyond to help me find the right vehicle, and the right price for my situation. It really helped having an experience saleswomen like Felicia Cross. I am extremely happy with my purch | Read Full Review
    7/13/2019 12:00:00 AM | DealerRater
  • ★★★★★ shirley kimmons
    | Read Full Review
    7/12/2019 12:00:00 AM | Google
  • ★★★★★ Al Polk
    | Read Full Review
    7/11/2019 12:00:00 AM | Google
  • ★★★★ Dee H
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    7/10/2019 12:00:00 AM | Google
  • ★★★★ V. Raspberry
    | Read Full Review
    7/10/2019 12:00:00 AM | Google
  • ★★★★★ Will
    Thanks Russ Darrow for getting me the truck I wanted. Thanks Jessica and Eric for making the process easy and explaining everything to me. Thanks | Read Full Review
    7/8/2019 12:00:00 AM | DealerRater
  • ★★★★★ Stop 4
    I got the van I wanted at the price I wanted. Every other dealer laughed at my offers and Russ Darrow worked with me and gave me the best deal. | Read Full Review
    7/8/2019 12:00:00 AM | DealerRater
  • ★★★★★ Will
    Thanks Russ Darrow for getting me the truck I wanted. Thanks Jessica and Eric for making the process easy and explaining everything to me. Thanks | Read Full Review
    7/8/2019 12:00:00 AM | Cars.com
  • ★★★★★ Diana Carter
    | Read Full Review
    7/7/2019 12:00:00 AM | Google
  • ★★★★★ Gloria Blackmon
    Salesman was helpful | Read Full Review
    7/6/2019 12:00:00 AM | Google
  • ★★★★ Sheila123
    Overall, I had a good wait . I believe that they could work the in and out timing . The waiting time could be less . Thank you | Read Full Review
    7/6/2019 12:00:00 AM | Cars.com
  • ★★★★ Sheila123
    Overall, I had a good wait . I believe that they could work the in and out timing . The waiting time could be less . Thank you | Read Full Review
    7/6/2019 12:00:00 AM | DealerRater
  • ★★★★★ William Combs
    | Read Full Review
    7/5/2019 12:00:00 AM | Google
  • ★★★★★ Sonya Rogers
    Awesome as always | Read Full Review
    7/1/2019 12:00:00 AM | Google
  • ★★★★★ KristyMKEp
    I had done my research and knew the exact car I wanted. I saw it on the dealership's website so I called; unfortunately the car had JUST been sold. Jessica located a very close comparable and had it driven from Madison to Milwaukee within 24 hours. She called once it arrived and about three hours later I came home with the best car I | Read Full Review
    6/30/2019 12:00:00 AM | Cars.com
  • ★★★★★ KristyMKEp
    I had done my research and knew the exact car I wanted. I saw it on the dealership’s website so I called; unfortunately the car had JUST been sold. Jessica located a very close comparable and had it driven from Madison to Milwaukee within 24 hours. She called once it arrived and about three hours later I came home with the best car I | Read Full Review
    6/30/2019 12:00:00 AM | DealerRater
  • ★★★★★ Kbuss
    I had a wonderful experience leasing my vehicle from Russ Darrow. I will definitely be back for another one in three years. I am happily satisfied. | Read Full Review
    6/29/2019 12:00:00 AM | Cars.com
  • ★★★★★ Nathan
    I came to Russ Darrow to understand the benefits between financing to own and leasing a vehicle and also compare my options between other dealerships. Jessica Charris helped me right away as I walked in and was very informative upon the questions I had. She was able to show me my ideal car and also work out a deal giving me a better | Read Full Review
    6/29/2019 12:00:00 AM | DealerRater
  • ★★★★★ Kbuss
    I had a wonderful experience leasing my vehicle from Russ Darrow. I will definitely be back for another one in three years. I am happily satisfied. | Read Full Review
    6/29/2019 12:00:00 AM | DealerRater
  • ★★★★★ Linda Bowman
    Excellent customer service will continue to go there. | Read Full Review
    6/29/2019 12:00:00 AM | Google
  • ★★★★★ Gail Ewing
    Lee Brosnahan was very knowledgeable, courteous, and Kind. Thank you so much Lee and my Russ Darrow Family | Read Full Review
    6/29/2019 12:00:00 AM | Google
  • ★★★★★ Crystal50
    Chris was excellent, he really helped me out seeing that I hadn't brought a new car since 1993. Loved the experience will definitely recommend others. | Read Full Review
    6/28/2019 12:00:00 AM | Cars.com
  • ★★★★★ Crystal50
    Chris was excellent, he really helped me out seeing that I hadn't brought a new car since 1993. Loved the experience will definitely recommend others. | Read Full Review
    6/28/2019 12:00:00 AM | DealerRater
  • ★★★★★ Jmertz1
    Jessica is fantastic to work with! While all the other salesmen stood around and did nothing Jessica bent over backwards helping me sell my car to her dealership while also completing a sale on the side. Very impressive! She was easy to work with and took great care of me! Would definitely recommend! | Read Full Review
    6/27/2019 12:00:00 AM | DealerRater
  • ★★★★★ L Wood
    Jeff has good customer skills and he is very easy to work with. Thank you for everything. | Read Full Review
    6/27/2019 12:00:00 AM | Google
  • ★★★★★ Don Burton
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    6/27/2019 12:00:00 AM | Google
  • ★★★★★ Crystal Alexander
    | Read Full Review
    6/27/2019 12:00:00 AM | Google
  • ★★★★ Miriamlee123
    Jeffery was very nice and made sure I understood everything my service was done very professionally and in a timely manner I would recommend others about the service | Read Full Review
    6/27/2019 12:00:00 AM | DealerRater
  • ★★★★★ Jmertz1
    Jessica is fantastic to work with! While all the other salesmen stood around and did nothing Jessica bent over backwards helping me sell my car to her dealership while also completing a sale on the side. Very impressive! She was easy to work with and took great care of me! Would definitely recommend! | Read Full Review
    6/26/2019 12:00:00 AM | Cars.com
  • ★★★★★ Mssmith025
    Great service and help from Jeff - very professional and knowledgeable about what was needed... he went above and beyond to ensure I was happy with the service and made sure nothing else needed addressing | Read Full Review
    6/26/2019 12:00:00 AM | DealerRater
  • ★★★★★ Nick Batts
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    6/26/2019 12:00:00 AM | Google
  • ★★★★★ Latasha Carney
    | Read Full Review
    6/26/2019 12:00:00 AM | Google
  • ★★★★★ Mssmith025
    Great service and help from Jeff - very professional and knowledgeable about what was needed... he went above and beyond to ensure I was happy with the service and made sure nothing else needed addressing | Read Full Review
    6/25/2019 12:00:00 AM | Cars.com
  • ★★★★★ Keldrick Jenkins
    | Read Full Review
    6/23/2019 12:00:00 AM | Google
  • ★★★★★ John Ajagu
    Great experience, very helpful, knowledgeable about their cars and willing to help consumers with any questions that arise. | Read Full Review
    6/21/2019 12:00:00 AM | Google
  • ★★★★ Marilyn Smith
    | Read Full Review
    6/21/2019 12:00:00 AM | Google
  • ★★★★★ Cargirl
    I called and changed my appointment time at the last minute. I was able to reshedule for same day service. I was greeted with awesome customer service. | Read Full Review
    6/19/2019 12:00:00 AM | Cars.com
  • ★★★★★ Cargirl
    I called and changed my appointment time at the last minute. I was able to reshedule for same day service. I was greeted with awesome customer service. | Read Full Review
    6/19/2019 12:00:00 AM | DealerRater
  • ★★★★ Sade Wright
    I bought a car (Acura MDX) from this place at the end of February & I’ve already had the 3 free oil changes they offer. The first day I got the car I had to pay $300+ to get the power steering pump fixed. Now here it is June my battery light pops on & car will not drive backwards only drives forward & won’t even start. The transmissi | Read Full Review
    6/19/2019 12:00:00 AM | Google
  • ★★★★★ Sue K
    | Read Full Review
    6/18/2019 12:00:00 AM | Google
  • ★★★★★ Monica Pope
    | Read Full Review
    6/18/2019 12:00:00 AM | Google
  • ★★★★ Jaames Lampley
    | Read Full Review
    6/16/2019 12:00:00 AM | Google
  • ★★★★★ PRD
    Russ Darrow Jeep is a great dealership. I worked with Jessica Charris and she is really great and very knowledgeable about the vehicle. Thanks much! | Read Full Review
    6/15/2019 12:00:00 AM | Cars.com
  • ★★★★★ PRD
    Russ Darrow Jeep is a great dealership. I worked with Jessica Charris and she is really great and very knowledgeable about the vehicle. Thanks much! | Read Full Review
    6/15/2019 12:00:00 AM | DealerRater
  • ★★★★★ L F
    Needed my tire serviced due to something making it constantly leak... looked down and phone and back up again and it was already done! Thank you for the Professionalism and Speed Andrew Strother! | Read Full Review
    6/14/2019 12:00:00 AM | Google
  • ★★★★★ Diamond Webber
    | Read Full Review
    6/13/2019 12:00:00 AM | Google
  • ★★★★★ tt.johnson89
    Mr. Green was amazing and assisted me with every need!! He and his colleagues at RD ensured I received the best service!!! I recommend RussDarrow! | Read Full Review
    6/13/2019 12:00:00 AM | Cars.com
  • ★★★★★ tt.johnson89
    Mr. Green was amazing and assisted me with every need!! He and his colleagues at RD ensured I received the best service!!! I recommend RussDarrow! | Read Full Review
    6/13/2019 12:00:00 AM | DealerRater
  • ★★★★★ Gerald Feldman
    Pros: 1. Salesperson was patient, friendly and helpful. 2. Sales manager kept his commitment to my trade-in value, despite having to reduce the sales price. Cons: 1. Their "free oil change" offer is misleading. My vehicle requires synthetic oil, yet the "free oil change" only covers conventional oil. The upcharge to synthetic is mor | Read Full Review
    6/13/2019 12:00:00 AM | Google
  • ★★★★★ Mario Clements
    It was a whole lot of organized people with not to good of customer service skills | Read Full Review
    6/12/2019 12:00:00 AM | Google
  • ★★★★★ Andrea Cook
    I went in for oil change and the service guy Andrew was so helpful and courteous. I was in and out quickly. Great service | Read Full Review
    6/10/2019 12:00:00 AM | Google
  • ★★★★★ Danny Morgan
    My service was great, very professional thanks alot. | Read Full Review
    6/10/2019 12:00:00 AM | Google
  • ★★★★★ Carla Ferguson
    Very professional and I felt like I was at home very at home. | Read Full Review
    6/10/2019 12:00:00 AM | Google
  • ★★★★★ Jamie Corona
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    6/9/2019 12:00:00 AM | Google
  • ★★★★★ Scott Kunkel
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    6/7/2019 12:00:00 AM | Google
  • ★★★★★ Dodge18
    Everyone is always very friendly and welcoming. They explain everything and make sure you understand. They exemplify what great customer care and service should always be like | Read Full Review
    6/7/2019 12:00:00 AM | DealerRater
  • ★★★★★ Dodge18
    Everyone is always very friendly and welcoming. They explain everything and make sure you understand. They exemplify what great customer care and service should always be like | Read Full Review
    6/7/2019 12:00:00 AM | Cars.com
  • ★★★★ Jocelyn P
    Only dealership in milwaukee that had the car i was looking for and was patient enough with me to ensure i pulled off in the vehicle of my choice. as a first time buyer, i was very satisfied with their service. | Read Full Review
    6/7/2019 12:00:00 AM | Cars.com
  • ★★★★★ Michael A
    5/31/19 Visit Well, this last visit I came in because my tire had a nail in what I believed to be ‘tread’. I was informed it was ‘sidewall’ and I would need to purchase a tire. I agreed but the tire had to be ordered. I was advised that I would be ok until the next day even after telling the service advisor that I needed to travel o | Read Full Review
    6/6/2019 12:00:00 AM | Google
  • ★★★★★ Tobyn Edwards
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    6/6/2019 12:00:00 AM | Google
  • ★★★★★ pauline ziegler
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    6/6/2019 12:00:00 AM | Google
  • ★★★★★ tyron hooks
    I always feel like they do a great job! Service advisors routinely find a way to give or apply a discount. Work is performed in promised time frame. Decent waiting area amenities as well. | Read Full Review
    6/6/2019 12:00:00 AM | Google
  • ★★★★★ Justin Fehrman
    | Read Full Review
    6/6/2019 12:00:00 AM | Google
  • ★★★★ John jones
    First sales representative did not do a good job. Did not know the products well. Even very simple details. The second sales representative was very knowledgeable and did a very good job. Worked hard to appease me | Read Full Review
    6/6/2019 12:00:00 AM | Google
  • ★★★★★ Ann Luck
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    6/4/2019 12:00:00 AM | Google
  • ★★★★ M Saucedo
    They scratched my vehicle and will not make repairs on it im very very upset. | Read Full Review
    6/4/2019 12:00:00 AM | Google
  • ★★★★ Ed Smith
    I recently retired from the military. My duty station was in Madison. When my Dodge Ram needed work I brought to Russ Darrow on the east side of Madison. All of my maintenance and repairs were done there. I just calculated it; $18,506. They were very fair and only repaired what was needed. Since I'm not in Madison anymore I am | Read Full Review
    6/4/2019 12:00:00 AM | Google
  • ★★★★★ Susan England Rinehart
    | Read Full Review
    6/2/2019 12:00:00 AM | Google
  • ★★★★★ ash.merced88
    Wide selection of vehicles. This is now my second vehicle purchasing from them. Hopefully the next person's able to find what they want just like I did. | Read Full Review
    6/2/2019 12:00:00 AM | Cars.com
  • ★★★★★ ash.merced88
    Wide selection of vehicles. This is now my second vehicle purchasing from them. Hopefully the next person's able to find what they want just like I did. | Read Full Review
    6/2/2019 12:00:00 AM | DealerRater
  • ★★★★ Unhappy Customer
    I strongly do not recommend this dealership. We did our pre approval before arriving to the dealership, we knew exactly what car we were getting. When we got there to test drive it the inside was filthy, mind you we made an appointment the day before to come and look at it so they had plenty of time to detail the inside instead of | Read Full Review
    6/2/2019 12:00:00 AM | Cars.com
  • ★★★★★ KLDSR1 .
    | Read Full Review
    6/1/2019 12:00:00 AM | Google
  • ★★★★★ VL VLL
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    5/31/2019 12:00:00 AM | Google
  • ★★★★★ Ryan Gersonde
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    5/31/2019 12:00:00 AM | Google
  • ★★★★ Gina Schultz
    I have a recall for airbags. I was told on the phone that it would take 1 hour. I get to the dealership and they tell me up to 3 hours! Very poor service from the person on the phone as he could have looked this information up and told me the correct time. Then I asked to have my key reprogrammed and they want $65. REALLY??? For an e | Read Full Review
    5/31/2019 12:00:00 AM | Google
  • ★★★★★ Ken Krei
    Excellent service, great selection, outstanding sales support!! | Read Full Review
    5/30/2019 12:00:00 AM | Google
  • ★★★★★ Johnny Griffin
    | Read Full Review
    5/30/2019 12:00:00 AM | Google
  • ★★★★★ Paul Sheppard
    Express oil change going on an hour | Read Full Review
    5/30/2019 12:00:00 AM | Google
  • ★★★★★ LaShona Winfield
    | Read Full Review
    5/29/2019 12:00:00 AM | Google
  • ★★★★★ Jennifer Pagel
    Customer service is excellent. They (especially Jeff Best) go above and beyond to make sure my concerns are dealt with quickly! | Read Full Review
    5/29/2019 12:00:00 AM | Google
  • ★★★★★ LaNae414
    My experience at this dealership was amazing from the time I stepped in the door. Mr. Green greeted me and welcomed me. He assessed my need, wants and assisted me on making an excellent choice in purchasing. He was very knowledgeable about the vehicles specs. Best car salesman ever, I've referred countless people to him due to his pr | Read Full Review
    5/29/2019 12:00:00 AM | Cars.com
  • ★★★★★ Kzanis
    Gary Smith was wonderful to work with and very knowledgeable about my vehicle. I will be recommending and using his services in the future. The staff at Russ Darrow made car buying easy! | Read Full Review
    5/29/2019 12:00:00 AM | Cars.com
  • ★★★★★ LaNae414
    My experience at this dealership was amazing from the time I stepped in the door. Mr. Green greeted me and welcomed me. He assessed my need, wants and assisted me on making an excellent choice in purchasing. He was very knowledgeable about the vehicles specs. Best car salesman ever, I've referred countless people to him due to his pr | Read Full Review
    5/29/2019 12:00:00 AM | DealerRater
  • ★★★★ chalissawilliams15
    The dealers here at Russ Darrow really takes their time to understand and get to know what you are looking for in a vehicle. Romero is great with helping you find exactly what you're looking for and for an affordable price. | Read Full Review
    5/29/2019 12:00:00 AM | DealerRater
  • ★★★★ chalissawilliams15
    The dealers here at Russ Darrow really takes their time to understand and get to know what you are looking for in a vehicle. Romero is great with helping you find exactly what you're looking for and for an affordable price. | Read Full Review
    5/29/2019 12:00:00 AM | Cars.com
  • ★★★★ Kendell Johnson
    I had a very positive experience at Russ Darrow. My salesman (Gary S.) was very professional and courteous. He came in on his day off to accommodate me. I truly appreciated his business ethic. Actually, all if the staff that I encountered were of the up most caliber. Thank you Russ Darrow for a wonderfully positive experience. | Read Full Review
    5/29/2019 12:00:00 AM | Google
  • ★★★★★ New Jeep Girl
    I was in the market to replace my 13-year-old Jeep Liberty and I've had my eye on the Renegade for the past year or so. I worked with an awesome sales guy who was patient and answered all of my questions. Russ Darrow had an amazing inventory compared to some other dealerships. | Read Full Review
    5/28/2019 12:00:00 AM | Cars.com
  • ★★★★★ justDREANA
    I always feel that everyone from the sales personnel to the service techs have my best interests in mind. I only have one complaint. Ask Mr Greene what that may be. | Read Full Review
    5/28/2019 12:00:00 AM | Cars.com
  • ★★★★★ justDREANA
    I always feel that everyone from the sales personnel to the service techs have my best interests in mind. I only have one complaint. Ask Mr Greene what that may be. | Read Full Review
    5/28/2019 12:00:00 AM | DealerRater
  • ★★★★★ Dodge Boy
    I purchased newa 2019 Ram Classic. It was the best experience I have ever had making a vehicle purchase. I will recommend Russ Darrow to my friends and family. Jessica Charris was very knowledgeable and very friendly to work with. The best car sales associate I ever dealt with. It was an all around great experience. | Read Full Review
    5/27/2019 12:00:00 AM | DealerRater
  • ★★★★★ Shamika
    Thanks for the great experience I would definitely recommend you guys to other customers, Jeff was very polite and generous I felt important, understood, and my service was done in a good timely manner, great customer service! There were other employees there didn’t get there names but overall great customer service! | Read Full Review
    5/27/2019 12:00:00 AM | DealerRater
  • ★★★★★ Shamika
    Thanks for the great experience I would definitely recommend you guys to other customers, Jeff was very polite and generous I felt important, understood, and my service was done in a good timely manner, great customer service! There were other employees there didn't get there names but overall great customer service! | Read Full Review
    5/27/2019 12:00:00 AM | Cars.com
  • ★★★★★ Dodge Boy
    I purchased newa 2019 Ram Classic. It was the best experience I have ever had making a vehicle purchase. I will recommend Russ Darrow to my friends and family. Jessica Charris was very knowledgeable and very friendly to work with. The best car sales associate I ever dealt with. It was an all around great experience. | Read Full Review
    5/27/2019 12:00:00 AM | Cars.com
  • ★★★★★ Nichole Janny
    I am posting this review on behalf of my father. He recently purchased a 2019 Ram Classic. "It was the best experience I have ever had making a vehicle purchase. I will recommend Russ Darrow to my friends and family. Jessica Charris was very knowledgeable and friendly to work with. The best car sales associate I ever dealt with. It | Read Full Review
    5/27/2019 12:00:00 AM | Google
  • ★★★★★ Melodie Falek
    Jessica was exceptional with her service! She went above and beyond getting me into the vehicle that I wanted! I will be a returning customer in the future. Thank you! | Read Full Review
    5/27/2019 12:00:00 AM | Google
  • ★★★★★ George Matthews
    | Read Full Review
    5/26/2019 12:00:00 AM | Google
  • ★★★★★ Daniel Metzger
    Went in for parts and all involved were very nice and they took good care of me. | Read Full Review
    5/26/2019 12:00:00 AM | Google
  • ★★★★★ cecilia gonzalez
    Good services! Help me find all my needs in choosing my new vehicle! I highly recommend! | Read Full Review
    5/26/2019 12:00:00 AM | Google
  • ★★★★ Jim Kidd
    Felicia who took care of me made the whole process smooth and fast. | Read Full Review
    5/26/2019 12:00:00 AM | Google
  • ★★★★★ emma johnson
    Very professional.... Nice experience I will be back... Thanks Emma Johnson | Read Full Review
    5/24/2019 12:00:00 AM | Google
  • ★★★★★ Cindyyy01
    Great ppl and service ! thanks to Jessica for being so nice and helpful ,deff will be back soon!! Thanks russ darrow for making my parents happy!!! 🎊 | Read Full Review
    5/24/2019 12:00:00 AM | Cars.com
  • ★★★★★ Cindyyy01
    Great ppl and service ! thanks to Jessica for being so nice and helpful ,deff will be back soon!! Thanks russ darrow for making my parents happy!!! 🎊 | Read Full Review
    5/24/2019 12:00:00 AM | DealerRater
  • ★★★★ Chris Mcelwee
    Thanks to John in service for being straight up honest and doing a great job expediting the work on my truck | Read Full Review
    5/24/2019 12:00:00 AM | Google
  • ★★★★★ Ashley Wegner
    | Read Full Review
    5/23/2019 12:00:00 AM | Google
  • ★★★★★ Ash Lambert
    Excellent service, very informative of what was going on with vehicle while they were working on it. | Read Full Review
    5/23/2019 12:00:00 AM | Google
  • ★★★★★ Matthew Wuttke
    First car I purchased and was the fastest and smoothest car purchase experience my parents have seen. Felicia Cross is the best salesperson that Russ Darrow has. | Read Full Review
    5/23/2019 12:00:00 AM | Google
  • ★★★★★ Van58
    Called concerned that my radio /GPS not working and we were leaving in morning on road trip. I called brought the van over and they took care of the problem right away | Read Full Review
    5/23/2019 12:00:00 AM | Cars.com
  • ★★★★★ Van58
    Called concerned that my radio /GPS not working and we were leaving in morning on road trip. I called brought the van over and they took care of the problem right away | Read Full Review
    5/23/2019 12:00:00 AM | DealerRater
  • ★★★★ Gordon Mueller
    | Read Full Review
    5/23/2019 12:00:00 AM | Google
  • ★★★★★ lauren sallis
    | Read Full Review
    5/22/2019 12:00:00 AM | Google
  • ★★★★★ Theresa Bishop
    | Read Full Review
    5/22/2019 12:00:00 AM | Google
  • ★★★★ Salina Gregory
    | Read Full Review
    5/22/2019 12:00:00 AM | Google
  • ★★★★★ Dustin Stromberg
    Was great working with the salesman, he was a pleasure during the entire process. Also, I felt that after comparing many vehicles I got a FANTASTIC price. | Read Full Review
    5/20/2019 12:00:00 AM | Google
  • ★★★★ JayPolk
    Made an appointment to have a leak looked at. I received an appointment and the service area diagnosed the issue and repaired the problem same day. | Read Full Review
    5/20/2019 12:00:00 AM | DealerRater
  • ★★★★ JayPolk
    Made an appointment to have a leak looked at. I received an appointment and the service area diagnosed the issue and repaired the problem same day. | Read Full Review
    5/20/2019 12:00:00 AM | Cars.com
  • ★★★★★ Ricardo Ramos
    | Read Full Review
    5/18/2019 12:00:00 AM | Google
  • ★★★★★ patty@rspr.com
    As always great service and people at Russ Darrow Jeep. I love my car and the oil changes are easy at the dealership. Great to look at new cars while I am there too. | Read Full Review
    5/17/2019 12:00:00 AM | Cars.com
  • ★★★★★ patty@rspr.com
    As always great service and people at Russ Darrow Jeep. I love my car and the oil changes are easy at the dealership. Great to look at new cars while I am there too. | Read Full Review
    5/17/2019 12:00:00 AM | DealerRater
  • ★★★★★ Kimberly Mathiak
    | Read Full Review
    5/14/2019 12:00:00 AM | Google
  • ★★★★★ Jean Waid
    The job is done. The service team and Drew, service coordinator, was great. I feel they kept the cost down as much as possible. Everything is now working well. My vehicle is 11 years old with low mileage. I'll be good to go for a few more years! | Read Full Review
    5/14/2019 12:00:00 AM | Google
  • ★★★★★ Ryan Harrison
    Great experience with Romaro Green. Fast easy kept it simple. | Read Full Review
    5/14/2019 12:00:00 AM | Google
  • ★★★★★ Jean Waid
    So far, so good! | Read Full Review
    5/10/2019 12:00:00 AM | Google
  • ★★★★★ Natalie Jackson
    | Read Full Review
    5/10/2019 12:00:00 AM | Google
  • ★★★★★ Chevygirl
    Dan Porth always takes great care of our cars when we bring them in for service. Very friendly and polite. Can't wait to see the new service center in June 2019!! | Read Full Review
    5/9/2019 12:00:00 AM | DealerRater
  • ★★★★★ matthew williams
    They got me in at 5:30 for an oil change and tire rotation.drew is the man!! | Read Full Review
    5/8/2019 12:00:00 AM | Google
  • ★★★★★ Nicholas Truog
    My tire had a leak on my black Pontiac and I was told that when I took it in it would take 30 to 40 minutes to check it and possibly fix it. I ended up waiting over an hour, and was told my tire was not fixable and I needed a new tire. I got a second opinion, the mechanic was able to patch it up fine. I’m really disappointed I waste | Read Full Review
    5/8/2019 12:00:00 AM | Google
  • ★★★★ Charles Beaty
    Horrible experience with their collision center. 3 weeks later on a 9 hours repair and the shop will not return calls or finish the vehicles. It was only minor repairs and I am still without my vehicles. No return calls from the GM Chad either. | Read Full Review
    5/8/2019 12:00:00 AM | Google
  • ★★★★ Rob Lieske
    Purchased a nicely used SUV from them and an extended warranty which they eluded to be a bumper to bumper warranty for the duration of my loan. Now I came back for service to the a/c system and after much back and forth, they claim my warranty that cost nearly 2k$ is nothing more than a drive train warranty valid for only 12 months. | Read Full Review
    5/8/2019 12:00:00 AM | Google
  • ★★★★★ Sophia Early
    GREAT!! | Read Full Review
    5/7/2019 12:00:00 AM | Google
  • ★★★★ Nicole Tanner
    | Read Full Review
    5/7/2019 12:00:00 AM | Google
  • ★★★★★ Jaylen Williams
    | Read Full Review
    5/6/2019 12:00:00 AM | Google
  • ★★★★★ Roshelle Nunn
    The rep Drew is always nice. He knows my name he always explains everything to me.Great customer service | Read Full Review
    5/6/2019 12:00:00 AM | Google
  • ★★★★★ David Stenson
    | Read Full Review
    5/4/2019 12:00:00 AM | Google
  • ★★★★★ Jeffrey Campbell
    | Read Full Review
    5/4/2019 12:00:00 AM | Google
  • ★★★★★ Mike Watson
    | Read Full Review
    5/4/2019 12:00:00 AM | Google
  • ★★★★★ Beatrice Maxwell-Henry
    I didn’t like the fact I couldn’t get my car until the warranty paid their payment. Then when I called the warranty company they said the invoice for payment was not sent. 2 days without was not cool. | Read Full Review
    5/2/2019 12:00:00 AM | Google
  • ★★★★★ Loghn Hollenberg
    Had the aid of two members of the staff in purchasing, and taking home my 2010 Honda Civic as a replacement for my 2002 Volkswagen Jetta. Both Ralph Racette, and Chris Mundell were informative and helpful on the topic given how last minute the decision was for me. In addition, the paperwork and time frame for getting everything set | Read Full Review
    4/30/2019 12:00:00 AM | Google
  • ★★★★★ John Blasky
    I just had my car serviced at Russ Darrow on North 76th street in Milwaukee and couldn’t be happier with the results! Making my appointment was easy and convenient for me. Dan in the service department was quick to get my car in for repairs and, in a matter of hours it was ready to be picked up! I received emails from Dan throughout | Read Full Review
    4/30/2019 12:00:00 AM | Google
  • ★★★★ Carthell Frazier
    Clean and charming staff that actually care. | Read Full Review
    4/30/2019 12:00:00 AM | Google
  • ★★★★ Samantha Shepherd
    Came on to write a review and saw the other low review comments. EXACT same situation happened to me that KI Sports mentioned three weeks ago. Reached out to the manager and no response so I reached out to headquarters and filed a complaint. | Read Full Review
    4/30/2019 12:00:00 AM | Google
  • ★★★★★ Jhanisha
    The sales Rep was good. The only thing I didn’t like was the wait time for the finance manager. I got to the dealership at 630pm and didn’t leave until like 11:20pm. Also I still haven’t received any information from the lender to set up my payments. The sales rep didn’t have anything to do with that. Gary was fantastic and would rec | Read Full Review
    4/29/2019 12:00:00 AM | DealerRater
  • ★★★★★ Mgriep
    Jessica was very friendly and very helpful. She listened to what I was looking for and the price I wanted to spend. She was quick and dedicated to help me find a vehicle. | Read Full Review
    4/28/2019 12:00:00 AM | DealerRater
  • ★★★★★ Marisol Lopez
    | Read Full Review
    4/27/2019 12:00:00 AM | Google
  • ★★★★★ Michael Kniess
    Took my Jeep in for routine maintenance (oil change). Service dept was quick and friendly. I chatted with a couple sales reps while waiting, they were knowledgeable and friendly as well. Always an easy experience. | Read Full Review
    4/27/2019 12:00:00 AM | Google
  • ★★★★★ Gail Ewing
    | Read Full Review
    4/26/2019 12:00:00 AM | Google
  • ★★★★★ Michael B
    | Read Full Review
    4/26/2019 12:00:00 AM | Google
  • ★★★★★ Curt D
    | Read Full Review
    4/24/2019 12:00:00 AM | Google
  • ★★★★★ Jackie Huff
    Jeff the service guy was very professional & informative. He also updated me regularly how the progress of the service was going and also left a phone where I could text if I had any questions or concerns. | Read Full Review
    4/24/2019 12:00:00 AM | Google
  • ★★★★★ Rhiannon Zarling
    Gary and the rest of the team went above and beyond for me. This is my second Jeep from them and I couldn’t be happier!!! | Read Full Review
    4/24/2019 12:00:00 AM | Google
  • ★★★★★ Sharon McIntyre
    Everytime that service is requested from Russ Darrow I have always been pleased. The service department is very professional and knowledgeable. I don't and have ever felt like just a "number". Thanks so much! Lee is awesome!?????????? | Read Full Review
    4/22/2019 12:00:00 AM | Google
  • ★★★★ Justin Comer
    Awesome staff Gary and his manager Justin did they best to get me the deal I needed! | Read Full Review
    4/22/2019 12:00:00 AM | Google
  • ★★★★★ Robert Lee
    ok services | Read Full Review
    4/22/2019 12:00:00 AM | Google
  • ★★★★★ Satisfied
    My sales person was very courteous and knowledgable. She made me a deal that was good for me and to help me with my credit challenges. She.made me feel very good about my purchase. | Read Full Review
    4/20/2019 12:00:00 AM | DealerRater
  • ★★★★★ vanessa jemison
    | Read Full Review
    4/19/2019 12:00:00 AM | Google
  • ★★★★★ Matt Lewis
    Jessica was great to work with. Straight to the point- No BS. They worked with me to get what I wanted. The New Car Sales Manager was great as well--cant remember his name | Read Full Review
    4/18/2019 12:00:00 AM | Google
  • ★★★★★ Carla Ferguson
    | Read Full Review
    4/18/2019 12:00:00 AM | Google
  • ★★★★★ Matt Lewis
    | Read Full Review
    4/17/2019 12:00:00 AM | Google
  • ★★★★★ Harold Gilbertson
    Couldnt of had a better experiance jeef your ?? | Read Full Review
    4/17/2019 12:00:00 AM | Google
  • ★★★★ Maxwell Carter
    | Read Full Review
    4/17/2019 12:00:00 AM | Google
  • ★★★★★ Debra James
    | Read Full Review
    4/17/2019 12:00:00 AM | Google
  • ★★★★★ Quinetta Carter
    Great I loved it | Read Full Review
    4/16/2019 12:00:00 AM | Google
  • ★★★★ Steven Webb
    Run Away!!!! Very unorganized! The deal was okay but nothing great about it to go back or I would'nt recommend anybody to go there but wouldn't go out of my way to say anything negative about it either to be fair! | Read Full Review
    4/16/2019 12:00:00 AM | Google
  • ★★★★★ Nikki Palms
    | Read Full Review
    4/15/2019 12:00:00 AM | Google
  • ★★★★★ Sherri Vogedes
    all good | Read Full Review
    4/15/2019 12:00:00 AM | Google
  • ★★★★★ Monique Jackson
    | Read Full Review
    4/15/2019 12:00:00 AM | Google
  • ★★★★★ Silver01
    I was was greeted with courtesy from the staff that I came in contact. with regarding paper work everything was explain was given a good price on vehicle. | Read Full Review
    4/15/2019 12:00:00 AM | DealerRater
  • ★★★★ Tactical 556. AP
    | Read Full Review
    4/15/2019 12:00:00 AM | Google
  • ★★★★★ Curtis Cathren
    | Read Full Review
    4/14/2019 12:00:00 AM | Google
  • ★★★★★ Kavitha Sagi
    | Read Full Review
    4/14/2019 12:00:00 AM | Google
  • ★★★★★ Beautiful El
    Thank you for always having time to fix my car may God bless u jeff | Read Full Review
    4/13/2019 12:00:00 AM | Google
  • ★★★★ Brian McGrath
    | Read Full Review
    4/13/2019 12:00:00 AM | Google
  • ★★★★★ Tina37
    The staff was flexible and patient during my search for a vehicle suggested options o didn’t consider. Knowledge staff that listens to the customer | Read Full Review
    4/12/2019 12:00:00 AM | DealerRater
  • ★★★★★ DiAnne Tanski
    | Read Full Review
    4/11/2019 12:00:00 AM | Google
  • ★★★★ andy kaiser
    | Read Full Review
    4/11/2019 12:00:00 AM | Google
  • ★★★★ Dwayne Reed
    | Read Full Review
    4/11/2019 12:00:00 AM | Google
  • ★★★★ Amber Miller
    Very poor customer service, many mistakes made by incompetent employees. | Read Full Review
    4/11/2019 12:00:00 AM | Google
  • ★★★★★ Madeline Ouellette
    Very quick and friendly | Read Full Review
    4/10/2019 12:00:00 AM | Google
  • ★★★★★ Morgan Bailey
    Everyone was absolutely helpful and kind. This dealership did they most outstanding thing for me. They gave me a chance, something we all ask for. Every dealership and every shop turned me away and or wouldn’t help me. Right when I walked through their doors a very helpful young man helped me. His name is Chris, he did every and anyt | Read Full Review
    4/9/2019 12:00:00 AM | Google
  • ★★★★★ Paul Nelson
    Ralph and his people did a great job | Read Full Review
    4/8/2019 12:00:00 AM | Google
  • ★★★★ Ameca Ware
    | Read Full Review
    4/8/2019 12:00:00 AM | Google
  • ★★★★★ Da Perch
    Recall on Charger went well. Great service. Thx. | Read Full Review
    4/6/2019 12:00:00 AM | Google
  • ★★★★★ calvin mosley
    My experience was one I will never forget!! The staff was A1, the service, and the customers, we're a delight to chat with. | Read Full Review
    4/5/2019 12:00:00 AM | Google
  • ★★★★★ Deanna Crawford
    Jessica was Great! And got me approved for an Amazing car for my family of 5. Thank You so much! | Read Full Review
    4/5/2019 12:00:00 AM | Google
  • ★★★★★ Rob Braun
    Great group to work with, they work hard to get you the best deal and the best financing. This is my 2nd car purchased from them, will be back when ready for my next one. | Read Full Review
    4/5/2019 12:00:00 AM | Google
  • ★★★★★ sammy sullivan
    | Read Full Review
    4/5/2019 12:00:00 AM | Google
  • ★★★★ KI Sports
    Terrible service department. Unable to follow up. Said a part would be ordered and they would call in 2 weeks. 6 weeks later, no call. So I call and am asked to leave my number so the service department can call back. Guess what??!! 3 days go by and no return phone call. When I finally get connected they “didn’t order a part” and wan | Read Full Review
    4/5/2019 12:00:00 AM | Google
  • ★★★★★ Sydneymesterhazy
    Jessica was extremely helpful in finding me the right car and getting me the best deal possible! I will always go back to this dealership as long as she is there to buy a car and will recommend to anyone looking for a new Jeep/dodge/chrysler! | Read Full Review
    4/4/2019 12:00:00 AM | DealerRater
  • ★★★★ Nakiyah Evans
    My boyfriend went in to purchase a car. The car was listed for 1 price and when it was time to draw up papers, it was showing 1k more. I immediately inquired about this and the sales rep stated that this was because the gap insurance was included in that price. Okay so I leave and my boyfriend stays to finish the process with all his | Read Full Review
    4/3/2019 12:00:00 AM | Google
  • ★★★★★ Gke booking
    | Read Full Review
    4/2/2019 12:00:00 AM | Google
  • ★★★★ Ben Stockman
    | Read Full Review
    4/2/2019 12:00:00 AM | Google
  • ★★★★★ Ggboyle
    Very pleasant experience . Andrew kept us up to date with the service. Let us know what was going on with our service. Other staff at the dealership were also very helpful. | Read Full Review
    4/1/2019 12:00:00 AM | DealerRater
  • ★★★★ Dawontravis@yahoo.com Dawontravis@yahoo.com
    | Read Full Review
    4/1/2019 12:00:00 AM | Google
  • ★★★★★ Masaalih Fudge
    | Read Full Review
    3/30/2019 12:00:00 AM | Google
  • ★★★★★ Joseph Arnao
    Would have given them more stars. I purchased a 2008 Range Rover Sport from here in 2015. The truck was fine aside from one thing. When I purchased it ($29,000 cash) it came up with a suspension error the next day. I took it back the 3rd day and was told they couldn't find anything wrong with it. Later on I found out the truck had ma | Read Full Review
    3/30/2019 12:00:00 AM | Google
  • ★★★★★ Evangelist T Steele
    | Read Full Review
    3/28/2019 12:00:00 AM | Google
  • ★★★★★ kayshawn boles
    | Read Full Review
    3/27/2019 12:00:00 AM | Google
  • ★★★★★ Ptonsen
    Jessica Charris was extremely helpful, friendly and knowledgeable. Between her and Chad my experience was buying a vehicle was easy and painless. I would highly recommend Jessica and Russ Darrow to anyone who asks. | Read Full Review
    3/27/2019 12:00:00 AM | DealerRater
  • ★★★★★ Ptonsen
    Jessica Charris was extremely helpful, friendly and knowledgeable. Between her and Chad my experience was buying a vehicle was easy and painless. I would highly recommend Jessica and Russ Darrow to anyone who asks. | Read Full Review
    3/27/2019 12:00:00 AM | Cars.com
  • ★★★★★ JeepRyan
    I recently traded in my 2004 Lincoln Aviator and financed a 2015 Jeep Cherokee with under 50,000 miles on it for a very competitive price. My salesperson, Sean, was helpful and professional yet met my needs as a buyer. I had already shopped around at other dealerships with similar trade in value. However, with the genuine hospitality | Read Full Review
    3/26/2019 12:00:00 AM | Cars.com
  • ★★★★★ kiaoptima2017
    Sean went above and beyond what i had experienced at other dealerships. He called me even when he was off the clock to share ideas with me about what would be a great vehicle. This was the first car i ever bought from russ darrow and it definitley will not be the last | Read Full Review
    3/26/2019 12:00:00 AM | DealerRater
  • ★★★★★ JeepRyan
    I recently traded in my 2004 Lincoln Aviator and financed a 2015 Jeep Cherokee with under 50,000 miles on it for a very competitive price. My salesperson, Sean, was helpful and professional yet met my needs as a buyer. I had already shopped around at other dealerships with similar trade in value. However, with the genuine hospitality | Read Full Review
    3/26/2019 12:00:00 AM | DealerRater
  • ★★★★★ kishia lee
    My vehicle is fixed and I am satisfied! Andrew said he will take care of me and he did! Thanks to everyone who worked on my vehicle! | Read Full Review
    3/26/2019 12:00:00 AM | Google
  • ★★★★★ Tiffany Phillips
    | Read Full Review
    3/25/2019 12:00:00 AM | Google
  • ★★★★★ Austin Van Pay
    | Read Full Review
    3/25/2019 12:00:00 AM | Google
  • ★★★★★ Ralph Racette
    Just bought a used car after totaling out my Nissan Pathfinder. I highly recommend checking these guys out when you need a car!!! | Read Full Review
    3/25/2019 12:00:00 AM | Google
  • ★★★★★ kiaoptima2017
    Sean went above and beyond what i had experienced at other dealerships. He called me even when he was off the clock to share ideas with me about what would be a great vehicle. This was the first car i ever bought from russ darrow and it definitley will not be the last | Read Full Review
    3/25/2019 12:00:00 AM | Cars.com
  • ★★★★ ElegantRedneck
    We found a van on cargurus, a very nice used 2016 Dodge Caravan. my dad, my brother and I went in to take a look at it. Sean came out and helped us. We took it for a little test drive and we decided to buy it, They were very short-staffed that day we had to wait just over six hours and had come back the next day to complete the trans | Read Full Review
    3/25/2019 12:00:00 AM | Cars.com
  • ★★★★ ElegantRedneck
    We found a van on cargurus, a very nice used 2016 Dodge Caravan. my dad, my brother and I went in to take a look at it. Sean came out and helped us. We took it for a little test drive and we decided to buy it, They were very short-staffed that day we had to wait just over six hours and had come back the next day to complete the trans | Read Full Review
    3/25/2019 12:00:00 AM | DealerRater
  • ★★★★ Ken Bedroske
    | Read Full Review
    3/25/2019 12:00:00 AM | Google
  • ★★★★ RAndy Naker
    First my Jeep has been treating me very good. Apon buying my truck for thriteen thousand I thought I had a warranty inculed with it. So when my check engine light came on I brought it to them. 140 bucks for a diagnostic test. This processed I had done at AutoZone for free!!! And in five minutes. So I paid 18 thousand and I have know | Read Full Review
    3/25/2019 12:00:00 AM | Google
  • ★★★★★ Rochelle Glaeser
    Excellent customer service and competitive pricing. | Read Full Review
    3/24/2019 12:00:00 AM | Google
  • ★★★★★ Janice Daley
    I brought in my 2017 Pacifica for service and decided to trade it in for a 2019 Pacifica. Michael, the salesman was very very nice and Basem and Eric, as well. They all worked very hard to get me a very satisfactory price and beautiful car. All my needs were met. This is my fourth vehicle from Russ Darrow and I will definitely go b | Read Full Review
    3/24/2019 12:00:00 AM | Google
  • ★★★★★ Eddy Rosa
    Quick service, no stress. This is where my Jeep will take it’s pit stops from now on. Thanks team! | Read Full Review
    3/24/2019 12:00:00 AM | Google
  • ★★★★ Damion Washington
    | Read Full Review
    3/24/2019 12:00:00 AM | Google
  • ★★★★ Samuel Owens
    In and out pretty fast | Read Full Review
    3/24/2019 12:00:00 AM | Google
  • ★★★★ Anthony Drew
    I will never bring my car there again service is very bad | Read Full Review
    3/24/2019 12:00:00 AM | Google
  • ★★★★★ Grand Cherokee Mike
    Jessica at Russ Darrow Work hard to make sure we were comfortable with the deal we were receiving. She was patient, the car was exactly what we wanted, and the price was right within our budget. Very happy with our new vehicle. | Read Full Review
    3/23/2019 12:00:00 AM | DealerRater
  • ★★★★★ stacie2019
    Came in for an oil change. This is the busiest that I have ever seen the service area. Dan provided me with excellent customer service and quickly got me back on the road. | Read Full Review
    3/23/2019 12:00:00 AM | DealerRater
  • ★★★★★ Ector
    Muy bueno. Dan was friendly and answered all my questions. Gave me advise in simple terms that l can understand (my language is Spanish).Gracias. | Read Full Review
    3/22/2019 12:00:00 AM | DealerRater
  • ★★★★★ Marcia Jenkins
    It definitely was a rough start, however, Christopher Mundell made it happen for me. I am very very happy ans pleased with the car. And the experience was very much worth it. Thanks Ross Darrow, Chris ur the best | Read Full Review
    3/22/2019 12:00:00 AM | Google
  • ★★★★★ eric zall
    Great | Read Full Review
    3/22/2019 12:00:00 AM | Google
  • ★★★★★ Bee Fair
    | Read Full Review
    3/22/2019 12:00:00 AM | Google
  • ★★★★★ TEAM FIGHTER4LIFE
    Friendly people and respectful. | Read Full Review
    3/22/2019 12:00:00 AM | Google
  • ★★★★★ Maria Carbajal
    | Read Full Review
    3/22/2019 12:00:00 AM | Google
  • ★★★★ Rhileman
    Sales rep didn't have the car I came to see about- already sold. But he told us about another vehicle that was more expensive but ended up being a better vehicle. I was buying a used vehicle for my niece. Very happy with the car | Read Full Review
    3/21/2019 12:00:00 AM | DealerRater
  • ★★★★★ Keenanville09
    | Read Full Review
    3/20/2019 12:00:00 AM | Google
  • ★★★★★ kamonie foster
    | Read Full Review
    3/20/2019 12:00:00 AM | Google
  • ★★★★★ DaLaina Holliman
    | Read Full Review
    3/20/2019 12:00:00 AM | Google
  • ★★★★★ Leo Sánchez
    The staff was very helpful from the moment I walked in they made me feel at ease, they didn't try to sell me a car instead Jessica asked how she could help, from then on she work with us to purchase what we wanted not what she thought we should buy. She and Eric are so pleasant, profecional and very helpful in every way. It was the m | Read Full Review
    3/20/2019 12:00:00 AM | Google
  • ★★★★★ Ryan
    Great service both in sales and service departments. Bought a Journey 3 years ago from this dealership. Came in for service and consider trade-in to down-size vehicle. They made the process simple, gave top trade, and drove out with vehicle I’m happy with. | Read Full Review
    3/19/2019 12:00:00 AM | DealerRater
  • ★★★★★ Talitha Scott
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    3/18/2019 12:00:00 AM | Google
  • ★★★★★ Tom Truttschel
    We had a GREAT sales experience with Jessica Charris!!! She is very professional and knowledgeable. It is so refreshing to work with someone who obviously loves what she does and her product. She never rushed us and answered all of our questions. She took the time to show us around our new Jeep. I think she was as excited for us | Read Full Review
    3/18/2019 12:00:00 AM | Google
  • ★★★★ Manman43
    It was a great experience great people to spend my money with treat me like I’m family felt like I was in good hand the whole time I was there | Read Full Review
    3/17/2019 12:00:00 AM | DealerRater
  • ★★★★★ Tamara Moultry
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    3/16/2019 12:00:00 AM | Google
  • ★★★★★ Erica Retzlaff
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    3/15/2019 12:00:00 AM | Google
  • ★★★★★ Tasha Mac
    I give Russ Darrow 5 stars is because of the great customer service! Sean help me get into the car I wanted....he made sure I was 100% satisfied! I have already told my co workers and family to shop there and ask for Sean! The best salesmen ever! I want to say Thank You again | Read Full Review
    3/15/2019 12:00:00 AM | DealerRater
  • ★★★★ Mike Fox
    Good fast efficient. Although when ask then to look at something else real quick, they told me that wasn't part of the recall they were doing. They told me to call service and ask, when the issue I asked about needed to viewed by a technician. I wouldn't have asked if the problem could have been solved by calling someone. Eventually | Read Full Review
    3/15/2019 12:00:00 AM | Google
  • ★★★★★ Laddi Savage
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    3/15/2019 12:00:00 AM | Google
  • ★★★★★ Julie Henkel
    Not all my service requests were completed. And my ride back was not set up so I had to ask a co worker to bring me to the dealership. Now I will have to come back again to have my black trim fixed for $300 dollats. | Read Full Review
    3/13/2019 12:00:00 AM | Google
  • ★★★★★ Ronnie Cunningham
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    3/11/2019 12:00:00 AM | Google
  • ★★★★ Stephanie Ament
    I was very pleased with Shaun whom assisted me on my vehicle purchase. He did his best to make sure he was able to help me purchase a vehicle within my price range. The process did take a great deal longer than expected, however it was due to the finance department working diligently to help me to finance my vehicle. George also assi | Read Full Review
    3/11/2019 12:00:00 AM | Google
  • ★★★★★ Antinette Dixson
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    3/10/2019 12:00:00 AM | Google
  • ★★★★★ Claire Blanchard
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    3/10/2019 12:00:00 AM | Google
  • ★★★★★ Bertha Dixon
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    3/10/2019 12:00:00 AM | Google
  • ★★★★★ Val Graf
    The service was good got my oil change and a car wash. Great service from Jermaine! | Read Full Review
    3/8/2019 12:00:00 AM | Google
  • ★★★★★ yolanda bush
    I had a pleasant experience. | Read Full Review
    3/8/2019 12:00:00 AM | Google
  • ★★★★★ Tameika Edwards-Mass
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    3/8/2019 12:00:00 AM | Google
  • ★★★★★ Mark mesterhazy
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    3/8/2019 12:00:00 AM | Google
  • ★★★★★ Tom Fritzsch
    No issues. In and out quickly. Courteous employees. | Read Full Review
    3/8/2019 12:00:00 AM | Google
  • ★★★★★ Ashley Kerrens
    | Read Full Review
    3/8/2019 12:00:00 AM | Google
  • ★★★★★ cmeucci
    You heard it, correctly. Have you EVER thought in a million years that the words "car shopping" and "fun" would be strung together in the same sentence!?? Well, prepare for flying pigs because IT'S TRUE!! Gary Smith and Russ Darrow Chrysler Dodge Jeep in Milwaukee did it. A totally enjoyable, friendly experience. No pressure, no hass | Read Full Review
    3/8/2019 12:00:00 AM | DealerRater
  • ★★★★★ Markeisha Lewis
    Lee in the service department was great. This is what service should be like. Thanks Russ Darrow and thanks Lee! | Read Full Review
    3/6/2019 12:00:00 AM | Google
  • ★★★★★ jacques Gibson Sr.
    | Read Full Review
    3/6/2019 12:00:00 AM | Google
  • ★★★★ LaTrese Higgins
    Had a wonderful experience here With Mr. Louis Gonzalez, he was attentive, charming and honest...."Who find non- brutally honest car salesman still???" the Dealership itself 4 stars, our salesman 5???????....Keep up the Rep! | Read Full Review
    3/6/2019 12:00:00 AM | Google
  • ★★★★★ ebony gilmore
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    3/4/2019 12:00:00 AM | Google
  • ★★★★ Tehren Vara
    Went to view a van online that had a list a mile ling of the repairs that needed to be fixed. The vehicle wasn't safe to drive but they were going to let me until they saw my baby and said we cant have you in this vehicle its unsafe | Read Full Review
    3/4/2019 12:00:00 AM | Google
  • ★★★★★ Brittany Harris
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    3/3/2019 12:00:00 AM | Google
  • ★★★★★ Ashley Walton
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    2/28/2019 12:00:00 AM | Google
  • ★★★★★ Sade Wright
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    2/28/2019 12:00:00 AM | Google
  • ★★★★★ Amber Floyd
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    2/28/2019 12:00:00 AM | Google
  • ★★★★★ Chris
    Very happy with my experience. Chris was a very good help and made the whole process very easy. Will definitely be going back when I need a new car again. | Read Full Review
    2/28/2019 12:00:00 AM | Cars.com
  • ★★★★ Danette Richardson
    Nice customer service! | Read Full Review
    2/28/2019 12:00:00 AM | Google
  • ★★★★★ Annie Kircher
    Jeff in service goes above and beyond! | Read Full Review
    2/27/2019 12:00:00 AM | Google
  • ★★★★★ Suezi LeSueur
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    2/27/2019 12:00:00 AM | Google
  • ★★★★★ Bryan Niketh
    Great sales experience and LOVE my new Jeep! | Read Full Review
    2/25/2019 12:00:00 AM | Google
  • ★★★★★ anthony busalacchi
    | Read Full Review
    2/25/2019 12:00:00 AM | Google
  • ★★★★ carl johnson
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    2/25/2019 12:00:00 AM | Google
  • ★★★★★ issac inman
    They really took care of me, great experience! | Read Full Review
    2/24/2019 12:00:00 AM | Google
  • ★★★★★ Abby Berman
    Jessica and Gary were absolutely awesome. They made things easy and exciting. I’d buy another car from them in a heartbeat! | Read Full Review
    2/24/2019 12:00:00 AM | Google
  • ★★★★ Chris Salopek
    This text is ANNOYING | Read Full Review
    2/24/2019 12:00:00 AM | Google
  • ★★★★★ Rokey1014
    My experience with Russ Darrow was amazing...my sales associate Jessica did a phenomenal job in finding the right car for me..I will definitely recommend them to my peers..thanks again guys | Read Full Review
    2/23/2019 12:00:00 AM | Cars.com
  • ★★★★★ Rokey1014
    My experience with Russ Darrow was amazing...my sales associate Jessica did a phenomenal job in finding the right car for me..I will definitely recommend them to my peers..thanks again guys | Read Full Review
    2/23/2019 12:00:00 AM | DealerRater
  • ★★★★★ John Bradshaw
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    2/21/2019 12:00:00 AM | Google
  • ★★★★★ Jane Freismuth
    1 hour and 2nd key fob. Very happy. Dan p. Was pleasant and efficient. Thank you | Read Full Review
    2/20/2019 12:00:00 AM | Google
  • ★★★★★ Jnash
    I Was So Pleased With How Hard Jessica Worked To Pull Off An Amazing Deal I Would Definitely Come Back For Car Number Two Here It’s A Wonderful Selection And They Will Still Go Out Of There Way Even To Different Partner Dealership To Meet Your Needs. | Read Full Review
    2/20/2019 12:00:00 AM | DealerRater
  • ★★★★★ Jnash
    I Was So Pleased With How Hard Jessica Worked To Pull Off An Amazing Deal I Would Definitely Come Back For Car Number Two Here It's A Wonderful Selection And They Will Still Go Out Of There Way Even To Different Partner Dealership To Meet Your Needs. | Read Full Review
    2/20/2019 12:00:00 AM | Cars.com
  • ★★★★★ Beatriz Cornejo
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    2/17/2019 12:00:00 AM | Google
  • ★★★★★ Donnell Owens
    | Read Full Review
    2/17/2019 12:00:00 AM | Google
  • ★★★★★ Clara Jones
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    2/17/2019 12:00:00 AM | Google
  • ★★★★★ Darrell Blair
    Excellent customer service from the dropping off experience through follow-up and finally pick up. The problem with the vehicle was diagnosed and fixed sooner than I expected. Great job all the way around. | Read Full Review
    2/16/2019 12:00:00 AM | Google
  • ★★★★★ Ryan Schlinke
    Pleased with the service, but a long delay by Chysler with parts. Ended up with the truck in the shop for almost 2 weeks. | Read Full Review
    2/16/2019 12:00:00 AM | Google
  • ★★★★★ jayson val
    Jessica was great to work with.She has called me about getting me extra parts for the jeep and showed me placed with trails I can go to.I had a terrible visit to your Madison store but this store came through for me. | Read Full Review
    2/15/2019 12:00:00 AM | DealerRater
  • ★★★★★ Steve Jenkins
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    2/14/2019 12:00:00 AM | Google
  • ★★★★★ Cutina Smith
    | Read Full Review
    2/14/2019 12:00:00 AM | Google
  • ★★★★★ Dan Kral
    They diagnosed and fixed the issue quickly and correctly for me. Lee from the service department was great in helping me schedule my appointment and providing me with a rental as well as keeping me informed daily on the progress of my Jeep. | Read Full Review
    2/13/2019 12:00:00 AM | Google
  • ★★★★★ Jeannetta Blackmon
    Good experience. Service Manager was very professional and caring. Told me up front what costs would be and the time my car would be ready. I appreciated the extraordinary service including calls and texts. | Read Full Review
    2/13/2019 12:00:00 AM | Google
  • ★★★★ Tom McEiver
    It's all about the SERVICE, and they sell cars as well...Over the years, and having been exposed to many Sales/Repair facilities in the Milwaukee area...I managed a used car sales dealership for 10 years...We had many occasions to utilize outside repair facilities....I can honestly say that Russ Darrow was the most up front, dependab | Read Full Review
    2/13/2019 12:00:00 AM | Google
  • ★★★★★ S H
    Nice people and very helpful. They found the vehicle I want and had for me the very same day. | Read Full Review
    2/12/2019 12:00:00 AM | Google
  • ★★★★ Devin Warner
    | Read Full Review
    2/12/2019 12:00:00 AM | Google
  • ★★★★★ Jadonn Weaver
    | Read Full Review
    2/11/2019 12:00:00 AM | Google
  • ★★★★ Latasha Maniece
    | Read Full Review
    2/11/2019 12:00:00 AM | Google
  • ★★★★★ Shernice Pierce
    | Read Full Review
    2/10/2019 12:00:00 AM | Google
  • ★★★★★ Tyrance Ray
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    2/10/2019 12:00:00 AM | Google
  • ★★★★ Shameka Smith
    Got a oil change service was fast and great Customer service!! | Read Full Review
    2/10/2019 12:00:00 AM | Google
  • ★★★★★ Taygang530
    The staff was really friendly and knowledgeable! I explained that I would need my car done by a certain time and they exceeded my expectations by getting it done in almost half the time they told me! I am very pleased and would definitely visit Russ Darrow Chrysler Jeep Dodge again!! | Read Full Review
    2/9/2019 12:00:00 AM | DealerRater
  • ★★★★★ Taygang530
    The staff was really friendly and knowledgeable! I explained that I would need my car done by a certain time and they exceeded my expectations by getting it done in almost half the time they told me! I am very pleased and would definitely visit Russ Darrow Chrysler Jeep Dodge again!! | Read Full Review
    2/9/2019 12:00:00 AM | Cars.com
  • ★★★★★ Trice1976
    Russ Darrow did a Great job with my vechile. They took they time to find out what the problem was. My vechile is running very good. Thanks to the Service Department. | Read Full Review
    2/8/2019 12:00:00 AM | DealerRater
  • ★★★★★ vida tucker
    Good service | Read Full Review
    2/8/2019 12:00:00 AM | Google
  • ★★★★★ 9082941
    | Read Full Review
    2/8/2019 12:00:00 AM | Google
  • ★★★★★ Steven Webb
    Very unorganized! The deal was okay but nothing great about it to go back or I would'nt recommend anybody to go there but wouldn't go out of my way to say anything negative about it either to be fair! | Read Full Review
    2/8/2019 12:00:00 AM | Google
  • ★★★★★ Jamie Wilcox
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    2/7/2019 12:00:00 AM | Google
  • ★★★★★ Fred Jackson
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    2/7/2019 12:00:00 AM | Google
  • ★★★★★ Jessica Vandelaarschot
    I should have definitely got my vehicle at this Russ Darrow instead of Greenfield. The staff was so nice. They checked in with me to ensure I knew what was going on. | Read Full Review
    2/5/2019 12:00:00 AM | Google
  • ★★★★★ Russ.Potratz
    The service I recieved at Russ Darrow was exceptional. Everyone that I dealt with was very helpful. I would highly recommend them to all my family and friends that need to have their vehicle serviced. I will also use them again should the need arise | Read Full Review
    2/5/2019 12:00:00 AM | DealerRater
  • ★★★★★ Russ.Potratz
    The service I recieved at Russ Darrow was exceptional. Everyone that I dealt with was very helpful. I would highly recommend them to all my family and friends that need to have their vehicle serviced. I will also use them again should the need arise | Read Full Review
    2/5/2019 12:00:00 AM | Cars.com
  • ★★★★★ Jacqueline Harris
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    2/4/2019 12:00:00 AM | Google
  • ★★★★★ Real Deal Neil
    I'm a repeat customer. Browsed the inventory online, they have a great website. After picking out a vehicle I was able to test drive, finance and drive it home all in a one quick visit! | Read Full Review
    2/3/2019 12:00:00 AM | Cars.com
  • ★★★★★ Real Deal Neil
    I’m a repeat customer. Browsed the inventory online, they have a great website. After picking out a vehicle I was able to test drive, finance and drive it home all in a one quick visit! | Read Full Review
    2/3/2019 12:00:00 AM | DealerRater
  • ★★★★★ Laura
    With the Sub-Zero weather coming I wanted to switch out my really old battery and they had a better price than most places I called and were able to get me in right away thankfully. I've had good service from them any time I've gone in. | Read Full Review
    1/30/2019 12:00:00 AM | DealerRater
  • ★★★★ Jevon Hunt
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    1/30/2019 12:00:00 AM | Google
  • ★★★★ Wooby
    | Read Full Review
    1/30/2019 12:00:00 AM | Google
  • ★★★★★ Laura Ciletti
    With the Sub-Zero weather coming I wanted to switch out my really old battery and they had a better price than most places I called and were able to get me in right away thankfully. I've had good service from them any time I've gone in. | Read Full Review
    1/29/2019 12:00:00 AM | Google
  • ★★★★★ Courtney Gawryleski
    Very plolite and knowledgeable staff. They were very considerate with our time while processing the paperwork. | Read Full Review
    1/29/2019 12:00:00 AM | Google
  • ★★★★★ Laura
    With the Sub-Zero weather coming I wanted to switch out my really old battery and they had a better price than most places I called and were able to get me in right away thankfully. I've had good service from them any time I've gone in. | Read Full Review
    1/29/2019 12:00:00 AM | Cars.com
  • ★★★★★ Merclloyd
    They found me a car that meet my satisfaction. Jessica is fast and friendly. She made sure that I didn’t any question. I left with a smile on my face. | Read Full Review
    1/28/2019 12:00:00 AM | DealerRater
  • ★★★★★ Sophia Early
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    1/27/2019 12:00:00 AM | Google
  • ★★★★ James Riley
    Didn’t find what we wanted but had a better experience than at many other dealers. Their rep was a good communicator! | Read Full Review
    1/27/2019 12:00:00 AM | Google
  • ★★★★★ amartin11
    Quick fast oil change on an Audi A7! Great customer services and i will recommend everyone to get there car/truck serviced here! Greatly appreciated! | Read Full Review
    1/26/2019 12:00:00 AM | DealerRater
  • ★★★★★ Julia Carrillo
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    1/25/2019 12:00:00 AM | Google
  • ★★★★★ Meggan Mindiola
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    1/25/2019 12:00:00 AM | Google
  • ★★★★★ John Rock
    Great job Russ Darrow! | Read Full Review
    1/25/2019 12:00:00 AM | Google
  • ★★★★ Felton Benton
    I was very pleased with the service I received. The service personnel were very professional. The repairs were done in a reasonable time. | Read Full Review
    1/25/2019 12:00:00 AM | Google
  • ★★★★★ Aaron Mosher
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    1/22/2019 12:00:00 AM | Google
  • ★★★★★ Kisai Official
    Customer service is good & also gave me a test drive. Prices are a bit high compared to Chicago . But overall I had a good experience visiting this dealer .. | Read Full Review
    1/22/2019 12:00:00 AM | Google
  • ★★★★★ William Frahm II
    We were overcharged from what we were quoted. | Read Full Review
    1/22/2019 12:00:00 AM | Google
  • ★★★★ tj3829
    All in all I had an ok exeperience buying my vehicle from this Darrow location. My only complaint is that they pushed extra cost service packages way to hard. I had to say no to 3 different people that were sent in to try and sell me something extra. On a side note the car I bought came from a different Darrow dealership. I got i | Read Full Review
    1/21/2019 12:00:00 AM | DealerRater
  • ★★★★★ Cedric Powell
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    1/19/2019 12:00:00 AM | Google
  • ★★★★★ Stacee Goedtel
    Awesome people! Best experience buying... finally got something I’m IN LOVE with ?? | Read Full Review
    1/18/2019 12:00:00 AM | Google
  • ★★★★★ Barber,d19
    My visit was fast and professional.. friendly service and the employees kept you updated on the status of your vehicle.. free beverages and popcorn always make your stay pleasant...😎 | Read Full Review
    1/18/2019 12:00:00 AM | DealerRater
  • ★★★★ Ella White-Ragland
    Once they’ve sold you the vehicle dealing with them is a nightmare. Customer service is terrible. The receptionist is condescending and the general manager never return my call after leaving 2 voicemails. | Read Full Review
    1/18/2019 12:00:00 AM | Google
  • ★★★★★ David Moncher
    Performed 2 factory recalls did a good job. Had a new loaner truck. Tammy and the guys were great. | Read Full Review
    1/17/2019 12:00:00 AM | Google
  • ★★★★ Joe Woelfle
    Bought a used car and didn’t get 35 miles on it before it started over heating. They said they’d look at it but I had to get it to them. After a $200 tow and almost 2 weeks I got the car back. Diagnosis; “a dirty sensor that just needed to be cleaned.” About 500 miles later and it now stranded my wife on the interstate with the same | Read Full Review
    1/17/2019 12:00:00 AM | Google
  • ★★★★ Carlton Fortune
    They gave me the run around and tried to over charge me. It took 3 days of phone calls, driving back and forth to the dealerships and complaining in person just to fix my issue. I only had my car for 4 months and regret the purchase already. | Read Full Review
    1/17/2019 12:00:00 AM | Google
  • ★★★★★ Stephen
    I brought my Jeep in for Typical service. I found John Vansickle to be Very knoledgable, Friendly, and very helpful. We prioritized work to be done, my visit was Pleasant, the work to be done was completed in reasonable time. And at the conclusion John went over what was done, i enjoyed the service experience . and I will r | Read Full Review
    1/16/2019 12:00:00 AM | DealerRater
  • ★★★★★ Landonia Taylor
    | Read Full Review
    1/15/2019 12:00:00 AM | Google
  • ★★★★★ Sabrina Poole
    Drew i thank you so much for your service today, it was fast and didnt cost me a arm n a leg...i will be back for more work..Thank You again Sabrina Poole | Read Full Review
    1/15/2019 12:00:00 AM | Google
  • ★★★★★ allison sullivan
    My husband and I only have great things to say about working with Gary Smith. He was a wealth of information, very easy to communicate with, and spent a lot of time with us to make sure we were comfortable with our new car. We really appreciated how easy it was to work with Gary and the team at Russ Darrow. | Read Full Review
    1/14/2019 12:00:00 AM | Google
  • ★★★★★ Bonnie Levy
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    1/14/2019 12:00:00 AM | Google
  • ★★★★ Margarite Taylor-Lloyd
    | Read Full Review
    1/12/2019 12:00:00 AM | Google
  • ★★★★ LORI BUTRY
    We had an appointment with jessica to buy a used vehicle. She made us feel very stupid.everytime we asked or told her information we didn't get a straight answer or answer at all .she gave us dirty looks or gestures instead.if it wasn't for the vehicle on the lot i would've bought one elsewhere. We have never been treated so badly fr | Read Full Review
    1/12/2019 12:00:00 AM | Google
  • ★★★★ S Watson
    Satisfied with the service provided with my oil change. Would like to give praise to sales representative Michael Hinton as he provided excellent customer service during this visit. I had questions and concerns regarding my options at the end of my lease and he didn't fall short in making sure I felt at ease. Thank you Michael. 1.12. | Read Full Review
    1/11/2019 12:00:00 AM | Google
  • ★★★★ terrance rogers
    | Read Full Review
    1/11/2019 12:00:00 AM | Google
  • ★★★★★ Don Porter
    The service guy was very respectful, courteous, the service was excellent and completed in a timely manner. Thanks! | Read Full Review
    1/11/2019 12:00:00 AM | Google
  • ★★★★★ Zac Jacobson
    I had a few things that needed service and all the while a technician would update me on the status via text. The communication was great and I appreciated the updates. Well done. | Read Full Review
    1/10/2019 12:00:00 AM | Google
  • ★★★★★ Ram 1500
    This was by far the best car buying experience I’ve had. You have to ask for Jessica when you go there, she’s awesome and knows what she’s doing. Between sales and finance it was very fast, didn’t spend all day there. I would recommend the dealership. | Read Full Review
    1/10/2019 12:00:00 AM | DealerRater
  • ★★★★★ Ben Good
    Great Customer Service. | Read Full Review
    1/9/2019 12:00:00 AM | Google
  • ★★★★★ Teamy Xiong
    Went here to have my Jeep serviced for a recall. Andrew was super friendly and thorough with explanations of what needed to be done and approximate wait time. Waiting area was clean and well stocked with coffee (much needed at 8am). I also headed over to the parts department for some quotes and he was patient and super helpful. Thank | Read Full Review
    1/9/2019 12:00:00 AM | Google
  • ★★★★ Dean Erlitz
    They have good mechanics and service | Read Full Review
    1/9/2019 12:00:00 AM | Google
  • ★★★★★ Sharanda Neal
    I had an issue with my truck!! They got me right in,thank you so much I’m very pleased! Thank you Russ Darrow and your team | Read Full Review
    1/8/2019 12:00:00 AM | Google
  • ★★★★★ Arnold Buckley
    | Read Full Review
    1/8/2019 12:00:00 AM | Google
  • ★★★★★ Manuel Rodriguez Almeida
    Drew was very professional and helpful. 5/5 | Read Full Review
    1/6/2019 12:00:00 AM | Google
  • ★★★★★ Connie Georgetta-Krystyn
    Friendly service, very accommodating. I have never been disappointed. Thanks Larry! You're the best! | Read Full Review
    1/4/2019 12:00:00 AM | Google
  • ★★★★★ Ben Harris
    Jessica, Bassim and Kerry are truly an asset to Russ Darrow. They were very professional and courteous to my wants and needs. Thanks again!!! Until Next Time!!! | Read Full Review
    1/4/2019 12:00:00 AM | DealerRater
  • ★★★★★ Tasmith002
    Great and knowledgable staff. Chris was awesome, got me in my 1st brand new car ever. Really helped get the financing approved. Great experience. Will recommend | Read Full Review
    1/4/2019 12:00:00 AM | DealerRater
  • ★★★★★ caramel smith
    Great and knowledgable staff. Chris was awesome, got me in my 1st brand new car ever. Really helped get the financing approved. Great experience. Will recommend | Read Full Review
    1/3/2019 12:00:00 AM | Google
  • ★★★★ Connie Georgetta-Krystyn
    Friendly service, very accommodating. I have never been disappointed. Thanks Larry! You're the best! | Read Full Review
    1/3/2019 12:00:00 AM | Google
  • ★★★★★ Brian Caine
    I went in to purchase a new vehicle, and Jessica made the process extremely easy. They worked with me on the price, and were very professional throughout the entire purchasing decision. | Read Full Review
    1/1/2019 12:00:00 AM | Google
  • ★★★★★ roshelle Staten
    | Read Full Review
    1/1/2019 12:00:00 AM | Google
  • ★★★★★ D Donaldson
    It was truly an awesome experience. Better than I expected. I will admit, i was totally skeptical about the whole "new car" buying experience. But thanks to the patience of the whole staff, specifically, Jessica, Kerry & we cant forget Felicia. You made the whole experience quite painless. Thank you again 5-star rating in my book. | Read Full Review
    12/29/2018 12:00:00 AM | Google
  • ★★★★★ Larry Knuth
    Lee was easy to work with. He wasn't rushed, listened intently and helpful. | Read Full Review
    12/29/2018 12:00:00 AM | Google
  • ★★★★★ Teri Schall
    | Read Full Review
    12/29/2018 12:00:00 AM | Google
  • ★★★★ Tammy Griffin
    | Read Full Review
    12/29/2018 12:00:00 AM | Google
  • ★★★★ Latasha Carney
    | Read Full Review
    12/27/2018 12:00:00 AM | Google
  • ★★★★★ Keonna17@
    I called that morning because of slow leak. I was told to come right over. Drew took his time to find leak and once that was done he also performed a required recall procedure since I was already there. That was very nice of him. I'll definitely recommend Andrew for my next service call | Read Full Review
    12/24/2018 12:00:00 AM | DealerRater
  • ★★★★★ Niffer152
    Drove from the U.P. to buy my new Jeep, with the excellent service I received, I would of driven twice as far to work with Kelsey!!! She took care of everything she could in advance, did follow up calls, and answered all my questions!! Kelsey’s professionalism was so natural and genuine, I truly felt she knew her job and really enjo | Read Full Review
    12/22/2018 12:00:00 AM | DealerRater
  • ★★★★★ Trevor Waltho
    | Read Full Review
    12/22/2018 12:00:00 AM | Google
  • ★★★★★ vinessa manley
    Romaro was friendly and I got the exact vehicle I wanted | Read Full Review
    12/22/2018 12:00:00 AM | Google
  • ★★★★★ Jim Heiden
    Fast and very courteous Would do business again | Read Full Review
    12/21/2018 12:00:00 AM | Google
  • ★★★★★ Marc Jensen
    | Read Full Review
    12/20/2018 12:00:00 AM | Google
  • ★★★★★ Amber Willis
    Always great service! | Read Full Review
    12/20/2018 12:00:00 AM | Google
  • ★★★★★ Megan Fulsher
    | Read Full Review
    12/20/2018 12:00:00 AM | Google
  • ★★★★★ Agm612
    Bought 2 cars from Russ Darrow. Great customer service, Jessica was extremely helpful, and everybody working there was great. Would definitely buy from them again | Read Full Review
    12/20/2018 12:00:00 AM | DealerRater
  • ★★★★★ RunFlat
    Service was great. I needed fast service coming from a visit out of state and the visit was great. I would return for further service needs.. | Read Full Review
    12/20/2018 12:00:00 AM | DealerRater
  • ★★★★★ Hayward Jenkins
    Bad sales person | Read Full Review
    12/20/2018 12:00:00 AM | Google
  • ★★★★★ Leah Hiltpold
    | Read Full Review
    12/19/2018 12:00:00 AM | Google
  • ★★★★★ Sarah Ninnemann
    We love our new vehicle and enjoyed our time with our sales representative ---Jessica. She made us feel comfortable with our purchase and was very knowledgeable about our vehicle that we we're purchasing. She was well organized and listened to what we needed and wanted in a vehicle. Jessica was dedicated to our purchase without bein | Read Full Review
    12/19/2018 12:00:00 AM | Google
  • ★★★★ nickie kurtagic
    | Read Full Review
    12/19/2018 12:00:00 AM | Google
  • ★★★★ Thomas Patterson
    | Read Full Review
    12/19/2018 12:00:00 AM | Google
  • ★★★★★ Joanna Gates
    The staff were friendly, service was fast, and they made sure to make you as comfortable as possible during your time there. They work with you no matter the circumstances, I’m glad I went with this dealership. | Read Full Review
    12/18/2018 12:00:00 AM | Google
  • ★★★★ Leonard Walls
    | Read Full Review
    12/18/2018 12:00:00 AM | Google
  • ★★★★★ Dan Roeglin
    | Read Full Review
    12/17/2018 12:00:00 AM | Google
  • ★★★★★ Leandrea Handford
    | Read Full Review
    12/17/2018 12:00:00 AM | Google
  • ★★★★★ mynetta riley
    | Read Full Review
    12/16/2018 12:00:00 AM | Google
  • ★★★★ unknown unknown
    | Read Full Review
    12/16/2018 12:00:00 AM | Google
  • ★★★★★ Lawrence Bledsoe
    | Read Full Review
    12/15/2018 12:00:00 AM | Google
  • ★★★★ pottoe1
    | Read Full Review
    12/14/2018 12:00:00 AM | Google
  • ★★★★★ Shelia Taylor
    Had the best experience buying a car from salesmen Romaro and financial advisor Kerry. Both went above and beyond to make me happy. Kudos to these people. Will recommend them to everyone | Read Full Review
    12/12/2018 12:00:00 AM | Google
  • ★★★★ markevstudios
    | Read Full Review
    12/12/2018 12:00:00 AM | Google
  • ★★★★★ Rebecca Jackson
    | Read Full Review
    12/11/2018 12:00:00 AM | Google
  • ★★★★★ David Grambow
    | Read Full Review
    12/11/2018 12:00:00 AM | Google
  • ★★★★ jake niesen
    Not an enjoyable experience at all. False estimates on trade-in values, 1/7th of the lower end of the online estimate. Sales didn't know a single feature about the vehicle, vehicle doesn't have an owners manual (I found this out when the service light went on already for tire pressure), and there's a large but very faint scratch on t | Read Full Review
    12/11/2018 12:00:00 AM | Google
  • ★★★★★ Brandon White
    Great people and fantastic service! | Read Full Review
    12/10/2018 12:00:00 AM | Google
  • ★★★★★ Caitlin Siesco
    I had the best experience with Jeff in the service department. I came in (after calling ahead) about 10 minutes before closing. Jeff was more than willing to help me by removing the locked lugnuts that I didn't have a key for. He was friendly, stayed about 20 minutes late, and even had my vehicle washed. He went above and beyond and | Read Full Review
    12/10/2018 12:00:00 AM | Google
  • ★★★★★ Mali Lee
    | Read Full Review
    12/9/2018 12:00:00 AM | Google
  • ★★★★★ Felicia Smith
    Larry was professional and most helpful. It's always a great experience @ Russ Darrow. | Read Full Review
    12/8/2018 12:00:00 AM | Google
  • ★★★★★ Renee MCKINLEY
    | Read Full Review
    12/7/2018 12:00:00 AM | Google
  • ★★★★★ Lauren Pavlic
    | Read Full Review
    12/7/2018 12:00:00 AM | Google
  • ★★★★★ Ram,Rebel
    From Chris our salesmen to the finance, everyone was helpful and friendly..... Will definitely recommend to others to purchase their next vehicle at Russ Darrow Dealership in Milwaukee and to ask for Chris to assist them when purchasing their vehicle. | Read Full Review
    12/7/2018 12:00:00 AM | DealerRater
  • ★★★★ Celia Campbell
    | Read Full Review
    12/7/2018 12:00:00 AM | Google
  • ★★★★★ Tonda Thompson
    | Read Full Review
    12/6/2018 12:00:00 AM | Google
  • ★★★★★ Inez Penix
    Can't remember who helped me but, Thanks for a great customer experience. | Read Full Review
    12/6/2018 12:00:00 AM | Google
  • ★★★★★ Janice123
    Chris was very helpful he got me what i wanted with no problem. He's very professional and very productive. I think he's great at what he do his communication skill and work ethic is on point and I thank him so very much for his help. | Read Full Review
    12/6/2018 12:00:00 AM | DealerRater
  • ★★★★ Dan Kolander
    Made an appointment for a safety recall and an oil change sat for two hours came in after two hours told me they couldn’t do the safety recall very disappointed A big Waste of time | Read Full Review
    12/6/2018 12:00:00 AM | Google
  • ★★★★★ Carol Andrews
    Excellent customer service, kept me informed of the repairs and of other issues. Thank you for the great experience you gave me | Read Full Review
    12/4/2018 12:00:00 AM | Google
  • ★★★★★ Brianna Baumhardt
    | Read Full Review
    12/4/2018 12:00:00 AM | Google
  • ★★★★ Marku Flowers
    Fast friendly very helpful | Read Full Review
    12/4/2018 12:00:00 AM | Google
  • ★★★★★ Kimberly Frymark
    Chad Fomico is very easy to deal with and we would recommend him to anyone that is looking for a new or used vehicle | Read Full Review
    12/3/2018 12:00:00 AM | Google
  • ★★★★★ Miss Allen
    | Read Full Review
    12/3/2018 12:00:00 AM | Google
  • ★★★★★ Brian Vanourkerk
    Chad formico is an awesome person to deal with we buy all our cars from him we would not buy from no one else you're lucky to have him | Read Full Review
    12/3/2018 12:00:00 AM | Google
  • ★★★★★ Golowniaj
    I went in to look at a car I wanted and I got the car at a great price. Kelsey was the best salesperson I've ever dealt with. There was no pressure into getting something I didn't want. I would recommend her for anybody. Amazing service. | Read Full Review
    12/3/2018 12:00:00 AM | DealerRater
  • ★★★★★ Gerald W Meissner
    Great buying experience. I was given all the information that I needed to make a good buying decision. Deal was wrapped up quickly. Paperwork done and took new vehicle home within 25 minutes. | Read Full Review
    12/2/2018 12:00:00 AM | Cars.com
  • ★★★★★ John Golownia
    | Read Full Review
    12/2/2018 12:00:00 AM | Google
  • ★★★★★ miguel molina
    Bien amables y rapido servicio | Read Full Review
    12/1/2018 12:00:00 AM | Google
  • ★★★★★ Unway Henderson
    | Read Full Review
    12/1/2018 12:00:00 AM | Google
  • ★★★★★ Jakate3
    Excellent sales staff listening to my concerns and then matching the right vehicle to my needs. In addition finding the right price point that I could afford I was 100% satisfied | Read Full Review
    12/1/2018 12:00:00 AM | DealerRater
  • ★★★★★ Keith Martin
    Very friendly n professional service. | Read Full Review
    11/29/2018 12:00:00 AM | Google
  • ★★★★★ Jamathé Johnson
    | Read Full Review
    11/29/2018 12:00:00 AM | Google
  • ★★★★★ Yolanda Harvey
    The salemen was very nice I was there because my daughter was getting a car I wait outside in my car with her kids they invited us to come in and wait I said thank you but preferred to wait outside it was a nice day to just sit my daughter did get a new car and I was happy so this Grannie thank you because now the kids can get out of | Read Full Review
    11/28/2018 12:00:00 AM | Google
  • ★★★★★ Js5672
    Jeff from service was not only personal but, he went out of his way to accomadate me with the services I needed on my vehical. With timely and detailed up dates. The two women at the cashiers desk was also, kind and friendly. | Read Full Review
    11/28/2018 12:00:00 AM | DealerRater
  • ★★★★ Carmelita Johnson
    All I can say is horrible, they need to fire everyone and get a whole new team even the receptionist.....is there a such thing as no stars, cause they would make the cut?????????? | Read Full Review
    11/28/2018 12:00:00 AM | Google
  • ★★★★ Laura Lake
    | Read Full Review
    11/27/2018 12:00:00 AM | Google
  • ★★★★★ Wendy Baker
    | Read Full Review
    11/27/2018 12:00:00 AM | Google
  • ★★★★ John K
    I went to this dealership to test drive a BMW Z4… At first things went well, then somebody test drove my trade in (which was mint!!) and claimed there are several things wrong with the car… When I politely disagreed… That’s when everything came down on my head!! The sales woman {jessica} became nasty and defensive!! Then we went | Read Full Review
    11/27/2018 12:00:00 AM | Google
  • ★★★★ Carmelita Johnson
    | Read Full Review
    11/27/2018 12:00:00 AM | Google
  • ★★★★★ Cress Brook Ventures
    Was very pleased with my buying experience at Russ Darrow. | Read Full Review
    11/26/2018 12:00:00 AM | Google
  • ★★★★★ April Williams
    | Read Full Review
    11/24/2018 12:00:00 AM | Google
  • ★★★★★ Flawless Love
    I reallly received a great experience while going through the financial stages of getting my vehicle. The dealer made everything clear for me to understand and walk me through every step I am very pleased! | Read Full Review
    11/24/2018 12:00:00 AM | Google
  • ★★★★ Ry.the.Stunner
    I contacted the dealership via Google messages to inquire about setting up an appointment to have some illuminated door sill plates installed on my new Dodge Charger. I received a very quick response from a representative. She asked me for my contact info, and assured me that I would be contacted shortly to set up an appointment. | Read Full Review
    11/24/2018 12:00:00 AM | Google
  • ★★★★★ Domo27
    Everyone is very helpful and nice. I always experience fast service when I go in. Everyone is polite and great customer service. I would recito others. | Read Full Review
    11/23/2018 12:00:00 AM | DealerRater
  • ★★★★★ Charles Shepard Jr
    My sales person was Jessica Charris. She worked well, helping me build the new Dodge Challenger Hellcat I wanted. The only problem was the length of time it took for me to get my Challenger. Jessica kept me informed whenever any any information came in on my build. Even though it took an unusually long time to get my Challenger, I ca | Read Full Review
    11/23/2018 12:00:00 AM | Cars.com
  • ★★★★★ Karin Jensen
    Everyone very nice and solved all the issues dealing with my Jeep | Read Full Review
    11/22/2018 12:00:00 AM | Google
  • ★★★★★ Jocelynne Jagiello
    Drew did a great job! Remembered me from my last time having work done which is a nice touch. Great customer service once again. Thanks Drew! | Read Full Review
    11/22/2018 12:00:00 AM | Google
  • ★★★★★ Ebrahim Jaber
    | Read Full Review
    11/22/2018 12:00:00 AM | Google
  • ★★★★★ anastasia gordon
    Quick fast reliable service | Read Full Review
    11/22/2018 12:00:00 AM | Google
  • ★★★★ Larry Jackson
    | Read Full Review
    11/22/2018 12:00:00 AM | Google
  • ★★★★★ Stevep
    Jessica is the one you should ask for when shopping for your next Jeep or dodge she got me the Jeep I wanted and gave me the deal I was asking for with no problem she is pleasant to work with and she listens to your needs and wants I definitely recommend asking for her if you want a pleasant experience and she’s quick and efficient | Read Full Review
    11/20/2018 12:00:00 AM | DealerRater
  • ★★★★★ Sharon Polzin
    Really helpful | Read Full Review
    11/19/2018 12:00:00 AM | Google
  • ★★★★★ VL Bayton
    It was an awesome experience! Everyone was great! | Read Full Review
    11/19/2018 12:00:00 AM | Google
  • ★★★★★ Daisy Ruiz
    I went to the location on Mayfair before for an oil change and they have better customer service area, plus they washed AND vacuumed my car without me asking. This location (Chrysler Jeep) worked on 2 recalls and an oil change. I asked them to snap on the bottom piece of a front bumper guard that came loose. When I went to pick my Je | Read Full Review
    11/17/2018 12:00:00 AM | Google
  • ★★★★★ Beautiful El
    I beautiful el has had the best jobs done on all of my vehicles JEFF russ darrow you have the best man for this job and Jeff you are a sweetheart when it comes down to explaining the work need done on my vehicles I pray God will give you more knowledge in all fields of expertise your #1 fan Beautiful Ta'le El Thank You JEFF | Read Full Review
    11/16/2018 12:00:00 AM | Google
  • ★★★★★ Sara Gonzalez
    Having work done on your car is never fun, but this was probably the smoothest car repair I've ever had done. Jeff Best is an excellent service advisor. I'm grateful for the positive experience! | Read Full Review
    11/16/2018 12:00:00 AM | Google
  • ★★★★★ Renee Johnson
    | Read Full Review
    11/16/2018 12:00:00 AM | Google
  • ★★★★ Latonja Melvin
    | Read Full Review
    11/16/2018 12:00:00 AM | Google
  • ★★★★ Ryan Schmitz
    | Read Full Review
    11/16/2018 12:00:00 AM | Google
  • ★★★★★ A Google User
    Kelsey was great from the moment I sent an email about buying a vehicle. The sales team worked really hard with my small budget to make sure I left with a great SUV. Great team highly recommended! | Read Full Review
    11/14/2018 12:00:00 AM | Google
  • ★★★★ A Google User
    DO NOT PURCHASE FROM THIS DEALERSHIP. If i could give them no stars, I would. They tell whatever you want to hear to make the sale... They are selling lemons and then charging clients an arm and a leg to fix existing problems... | Read Full Review
    11/13/2018 12:00:00 AM | Google
  • ★★★★ Towing
    Everything was excellent except that i will have to bring the truck back for software updates because they were having computer issues..big inconvenience as this is a tow truck and is almost connstantly in use. | Read Full Review
    11/12/2018 12:00:00 AM | DealerRater
  • ★★★★★ A Google User
    Great Customer Service great job on everything Thanks so much for the Outstanding Customer Service !!! | Read Full Review
    11/10/2018 12:00:00 AM | Google
  • ★★★★★ A Google User
    Very helpful & knowledgeable staff. | Read Full Review
    11/9/2018 12:00:00 AM | Google
  • ★★★★★ Godzilla22
    I worked with Jessica, and she was fantastic! She made the whole process easy and comfortable. Would highly recommend anyone to come see her for a new car. Great overall experience! Thank you Jessica | Read Full Review
    11/9/2018 12:00:00 AM | DealerRater
  • ★★★★★ Jeep
    I'm extremely grateful for the team of people that worked on my deal. Thank you. I love my new Jeep. Michael we appreciate your salesmanship | Read Full Review
    11/9/2018 12:00:00 AM | DealerRater
  • ★★★★ Spudulite
    I pulled in to get an oil look change, I purchased my vehicle at the same dealership. They weren't busy, pulled right in, left my car with Andrew and headed into the waiting room, he said he would come and get me when the service was completed. 75 minutes later I walked into the service bay, no sight of Andrew so I asked someon | Read Full Review
    11/9/2018 12:00:00 AM | DealerRater
  • ★★★★ A Google User
    Terrible experince here..Was misled on the pick up service and my car was damaged without mention to me during repair. STAY AWAY. | Read Full Review
    11/9/2018 12:00:00 AM | Google
  • ★★★★ A Google User
    One of the workers told me I could call and request pick up service anytime before 8pm. When i did this the cashier said that this information was incorrect and there was no such service. Mislead. Also the dealership damaged my steering wheel during repair. WOULD NOT RECOMEND THIS DEALERSHIP | Read Full Review
    11/9/2018 12:00:00 AM | Google
  • ★★★★★ A Google User
    I worked with Jessica, and she was fantastic! She made the whole process easy and comfortable. Would highly recommend anyone to come see her for a new car. Great overall experience! Thank you Jessica | Read Full Review
    11/8/2018 12:00:00 AM | Google
  • ★★★★★ CB2018
    From the moment I drove on to the lot until I drove away, it was a great experience. Everything fell into place. Easiest deal I've ever done. | Read Full Review
    11/7/2018 12:00:00 AM | DealerRater
  • ★★★★ A Google User
    I called and made an appointment over a week ago, yet upon arrival and after checking in and waiting for 35 minutes, I was told that they didn’t have the parts. I lease a vehicle and have restricted mileage. I put 40 miles to get there and back on my car all for nothing. Not the first time they didn’t have the parts for a repair eith | Read Full Review
    11/7/2018 12:00:00 AM | Google
  • ★★★★ A Google User
    Great Service!!! | Read Full Review
    11/6/2018 12:00:00 AM | Google
  • ★★★★★ spencer walters
    | Read Full Review
    11/5/2018 12:00:00 AM | Google
  • ★★★★★ Candace S
    This was my first experience at Russ Darrow on 76th. I have no regrets! Working with the Salesman Devin Hanna was very refreshing. Everyone knows that buying a car can be time consuming but Devin made me wonder why didnt I stop here sooner! Devin has excellent customer service skills. I was so impressed I inquired about my son b | Read Full Review
    11/5/2018 12:00:00 AM | Cars.com
  • ★★★★ Angie Daniel
    Great Service!!! | Read Full Review
    11/5/2018 12:00:00 AM | Google
  • ★★★★★ Kammile hayes 122
    Love helping people of any kind they evaluate on which you looking for or going for they start the process. Then boom you no it my credit score was horrible..but they did get me a challenger | Read Full Review
    11/5/2018 12:00:00 AM | DealerRater
  • ★★★★★ A Google User
    | Read Full Review
    11/5/2018 12:00:00 AM | Google
  • ★★★★★ A Google User
    I LOVE THE WAY THEY TREATED ME LIKE I WAS FAMILY. AND SO KIND AND SERVICE WAS JIMMY JOHN FAST | Read Full Review
    11/4/2018 12:00:00 AM | Google
  • ★★★★★ Alfred Twyman
    | Read Full Review
    11/4/2018 12:00:00 AM | Google
  • ★★★★★ Angela Winters
    | Read Full Review
    11/3/2018 12:00:00 AM | Google
  • ★★★★ Ashley Johnson
    | Read Full Review
    11/3/2018 12:00:00 AM | Google
  • ★★★★★ Dan Hurrle
    | Read Full Review
    11/2/2018 12:00:00 AM | Google
  • ★★★★★ Marc Zimmer
    | Read Full Review
    11/2/2018 12:00:00 AM | Google
  • ★★★★★ Mike Q
    Jessica is experienced and knowledgeable about the product. I was so impressed that I came back and bought a second car two weeks later. I will return again. | Read Full Review
    11/2/2018 12:00:00 AM | DealerRater
  • ★★★★★ Ray
    Andrew was very friendly and kept me updated with the work on my vehicle. I was highly satisfied with the service I received. I will definitely use them again. | Read Full Review
    11/1/2018 12:00:00 AM | DealerRater
  • ★★★★★ Prodage Tzena
    | Read Full Review
    11/1/2018 12:00:00 AM | Google
  • ★★★★★ Lyndon Briggs
    | Read Full Review
    11/1/2018 12:00:00 AM | Google
  • ★★★★★ Rena Berka
    Very friendly, prompt service! | Read Full Review
    10/31/2018 12:00:00 AM | Google
  • ★★★★★ Sandra Ewing
    | Read Full Review
    10/31/2018 12:00:00 AM | Google
  • ★★★★ Money Motivation
    | Read Full Review
    10/31/2018 12:00:00 AM | Google
  • ★★★★ dan A
    I went to this dealership to purchase a Jeep Wrangler. I knew what I wanted and already did my research. It was just a matter of getting the vehicle for the right price. A young man who was a sales rep approached me and I was working with him. Based on what he knew and did not know, I knew he was new at his job. That is ok though, we | Read Full Review
    10/31/2018 12:00:00 AM | Google
  • ★★★★★ 2017 TA
    My visit to Russ Darrow was a great experience, Keep up the great work guys!!! I will definitely bring my business here from now on. | Read Full Review
    10/28/2018 12:00:00 AM | DealerRater
  • ★★★★★ Lue Xiong
    Pulled on on the service side, there is 2 garage doors, intold them i have an emission test to do. They told me i enetered the wrong garage, its the the next over. I waited for the guy to open the garage door so i can reverse out, he never did it, dude just left. So i hop out my car and open the garage door myself, pull out and go to | Read Full Review
    10/28/2018 12:00:00 AM | Google
  • ★★★★★ Mia Golden
    | Read Full Review
    10/27/2018 12:00:00 AM | Google
  • ★★★★★ Demarica Broadnax
    | Read Full Review
    10/27/2018 12:00:00 AM | Google
  • ★★★★★ Char Walker
    | Read Full Review
    10/27/2018 12:00:00 AM | Google
  • ★★★★★ Rick Hillmann
    I am hyper critical of car salesman, and Kelsey was very helpful and never presented an image of what a typical car salesman is. She was willing to help in anyway possible to make my car buying experience a good one. I will look for her the next time I have to buy another car again. Russ Darrows team was also Johnny on the spot with | Read Full Review
    10/27/2018 12:00:00 AM | Google
  • ★★★★★ heather hadler
    Great customer service! | Read Full Review
    10/27/2018 12:00:00 AM | Google
  • ★★★★★ Jo Hackney
    Very helpful and always kept me informed of progress. I felt like my car was in good hands. Thanks Jeff | Read Full Review
    10/27/2018 12:00:00 AM | Google
  • ★★★★★ Khoua Yang
    Jessica was the best. She was knowledgeable, patient, and a great guide through this whole process. | Read Full Review
    10/27/2018 12:00:00 AM | Google
  • ★★★★★ Jes Wood
    Jeff was amazing! Such a great help and great with customers! | Read Full Review
    10/25/2018 12:00:00 AM | Google
  • ★★★★★ Corin White-Jones
    | Read Full Review
    10/25/2018 12:00:00 AM | Google
  • ★★★★ Summer Fleming
    | Read Full Review
    10/25/2018 12:00:00 AM | Google
  • ★★★★★ Mark Bethelette
    Mark went above and beyond while assisting with my purchase. He was friendly and answered all my questions. I drive from Grand Rapids MI to get this car. It’s exactly what I wanted. | Read Full Review
    10/24/2018 12:00:00 AM | Cars.com
  • ★★★★ Halelehrer
    Very friendly employees, great attention to the customers needs and listened very well. They worked with me to make my needs and price expectations come true | Read Full Review
    10/23/2018 12:00:00 AM | DealerRater
  • ★★★★★ Khadejah Eubanks
    Took my car in with a full tire (One of my tires have a slow leak) I got my car back 5 days later with a completely flat tire! Whoever worked on my car did not take the liberty in filling up the tire and left it completely flat which caused more damage to the tire and rim. I understand I have a slow leak tire but I took the car in wi | Read Full Review
    10/23/2018 12:00:00 AM | Google
  • ★★★★★ Peter Mayer
    | Read Full Review
    10/22/2018 12:00:00 AM | Google
  • ★★★★★ Traci Amos
    The service was prompt and my salesman kept me in the loop throughout the entire process. He was very knowledgeable and kept me entertained while I waited. | Read Full Review
    10/21/2018 12:00:00 AM | Cars.com
  • ★★★★ Earlene Sharp
    | Read Full Review
    10/21/2018 12:00:00 AM | Google
  • ★★★★★ justmsdani
    | Read Full Review
    10/21/2018 12:00:00 AM | Google
  • ★★★★★ Tantanisha
    The people here are awesome, I was recommended here by my brother. Came in and was approved instantly! I love my new Jeep thanks to them!! | Read Full Review
    10/20/2018 12:00:00 AM | DealerRater
  • ★★★★★ Nolimitem
    Jessica was very helpful and genuine. She went over the options for someone with little credit and how to best build credit. It was no pressure and she was very easy to work with. | Read Full Review
    10/20/2018 12:00:00 AM | DealerRater
  • ★★★★★ TondaT414
    The crew at this location are the best. I was in desperate need of a car and thought it was no way for it to be possible for me to get one. Jessica Charris was very professional and compassionate. She helped me go home with a car that was safe for my family! | Read Full Review
    10/19/2018 12:00:00 AM | DealerRater
  • ★★★★ Sue Brantner
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    10/19/2018 12:00:00 AM | Google
  • ★★★★ Jessica Hron
    | Read Full Review
    10/19/2018 12:00:00 AM | Google
  • ★★★★ Tiara Allen
    Always take good care of me | Read Full Review
    10/19/2018 12:00:00 AM | Google
  • ★★★★★ Tee Gil
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    10/19/2018 12:00:00 AM | Google
  • ★★★★★ Jerry Causey
    | Read Full Review
    10/19/2018 12:00:00 AM | Google
  • ★★★★ Trent Huber
    This was by far the worst experience I’ve ever had at a dealership. When I setup the appointment I described exactly what I was expecting to have done. When I showed up for my appointment they had no idea what I was there for. Also, they gave me no idea of how long the service would take before they got me in one of their rental cars | Read Full Review
    10/17/2018 12:00:00 AM | Google
  • ★★★★★ Jewan Johnson
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    10/16/2018 12:00:00 AM | Google
  • ★★★★★ Dorris Oglesby
    Entire team here was fantastic..the sales person Darnal was very patient with me. I basically built a vehicle. After testing out 4 each one had a little something extra I settled for a Jeep Cherokee. Even when I expressed that the color wasn't right he showed me different ones but i kept the original.. thank you Darnal for all you | Read Full Review
    10/16/2018 12:00:00 AM | Google
  • ★★★★ Nate Ellis
    Poor. unprofessional | Read Full Review
    10/16/2018 12:00:00 AM | Google
  • ★★★★★ Lamar Dismuke
    | Read Full Review
    10/13/2018 12:00:00 AM | Google
  • ★★★★★ Dustin Wallace
    Fantastic experience from the sales team all the way to the finance department. We drove 2.5 hours for a specific vehicle and now we’re glad we did. | Read Full Review
    10/12/2018 12:00:00 AM | Google
  • ★★★★★ Neima Diaz
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    10/12/2018 12:00:00 AM | Google
  • ★★★★★ Lango
    Jessica was awesome! This literally has been the best and most fun car buying experience ever! Make the trip to Russ Darrow. CHAD runs an excellent team! Thanks so much!! | Read Full Review
    10/12/2018 12:00:00 AM | DealerRater
  • ★★★★★ Peter Langerock
    Jessica was awesome! This literally has been the best and most fun car buying experience ever! Make the trip to Russ Darrow. CHAD runs an excellent team! Thanks so much!! | Read Full Review
    10/12/2018 12:00:00 AM | Cars.com
  • ★★★★ Jacquelyne Cooper
    | Read Full Review
    10/12/2018 12:00:00 AM | Google
  • ★★★★★ Chevygirl
    I always use this dealership for service. They are always fast, professional and very easy to work with. I am looking forward to seeing them in the future at the Metro Auto Mall | Read Full Review
    10/11/2018 12:00:00 AM | DealerRater
  • ★★★★★ CliffE
    I’ve only had positive experiences with the staff here. They always treat me (and my dog) with kindness, respect, professionalism. No one likes sitting in a dealership , but these guys make it pleasant. | Read Full Review
    10/11/2018 12:00:00 AM | DealerRater
  • ★★★★ KIRI AKIS
    The mechanics suck! I've brought my girlfriend's Jeep multiple times to fix 1 issue and I just waisted $365 to stop a misfire code and they made repairs that didn't fix my problem..... And they wanted me to spend $600 for additional parts that (may) fix my problem.... But it had nothing to do with my problem which turned out to be a | Read Full Review
    10/11/2018 12:00:00 AM | Google
  • ★★★★★ Sherryl Sager
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    10/10/2018 12:00:00 AM | Google
  • ★★★★★ Chanel Jackson
    | Read Full Review
    10/10/2018 12:00:00 AM | Google
  • ★★★★ Giovanni Mc
    I wish I could leave 0 stars! This was the worst experience of my life! I saw all of the terrible reviews and I ignored them. I will try to spare too many irrelevant details, but I brought my car in to be serviced. The representative I had was a guy named Andrew. He told me my appointment wouldnt be for 3 days and I was okay with tha | Read Full Review
    10/9/2018 12:00:00 AM | Facebook
  • ★★★★ Dennis Robinson
    It was an unscheduled appointment, I was taken care of within an hour. Everyone was helpful. Car was washed | Read Full Review
    10/8/2018 12:00:00 AM | Google
  • ★★★★ Gio McDade
    I wish I could leave 0 stars! This was the worst experience of my life! I saw all of the terrible reviews and I ignored them. I will try to spare too many irrelevant details, but I brought my car in to be serviced. The representative I had was a guy named Andrew. He told me my appointment wouldnt be for 3 days and I was okay with tha | Read Full Review
    10/8/2018 12:00:00 AM | Google
  • ★★★★ Lamont Roberson
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    10/8/2018 12:00:00 AM | Google
  • ★★★★ Mary Strelke
    Got a detail on my truck for 200.00 it was about a ten dollar job stills very dirty no shampoo of carpets and seats very unhappy with the job have to wait a week to get it redone hope it will look better the second time. | Read Full Review
    10/8/2018 12:00:00 AM | Google
  • ★★★★ Zinurine Karim
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    10/7/2018 12:00:00 AM | Google
  • ★★★★ Tracee Cooper
    The service department is terrible. They tried to charge me over $1000.00 to replace my radio "in order for my car to start". Then they told me that they had to order a battery for my car that would take 4 days to arrive. After researching what they said, I towed my car to John Amato Chrysler where they fixed my car in an hour for | Read Full Review
    10/7/2018 12:00:00 AM | Google
  • ★★★★★ Sherry Nash
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    10/6/2018 12:00:00 AM | Google
  • ★★★★★ kenneth fortune
    Excellent service department. Love the Uber car service. | Read Full Review
    10/6/2018 12:00:00 AM | Google
  • ★★★★★ Cher Yang
    | Read Full Review
    10/6/2018 12:00:00 AM | Google
  • ★★★★★ gmanMKE
    Jessica and the team were great to work with. I was happy with all aspects of the experience and recommend this dealer to anyone looking to lease or purchase. | Read Full Review
    10/6/2018 12:00:00 AM | DealerRater
  • ★★★★ Lamont Cobbs
    | Read Full Review
    10/6/2018 12:00:00 AM | Google
  • ★★★★★ Peter Langerock
    Jessica was awesome! This literally has been the best and most fun car buying experience ever! Make the trip to Russ Darrow. CHAD runs an excellent team! Thanks so much!! | Read Full Review
    10/5/2018 12:00:00 AM | Google
  • ★★★★★ Cheryl Berg
    | Read Full Review
    10/5/2018 12:00:00 AM | Google
  • ★★★★★ Brian Elliott
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    10/5/2018 12:00:00 AM | Google
  • ★★★★★ N'kenza Whitlow
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    10/4/2018 12:00:00 AM | Google
  • ★★★★★ Crystal Reddhairdchick
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    10/4/2018 12:00:00 AM | Google
  • ★★★★ shaunna pipkins
    Hey y'all.. Russ Darrow service was good!! I know they gotta make they money but they prices for certain things just suck. Can't blame them for working hard but overall They quick Fast efficient.. I'm happy | Read Full Review
    10/3/2018 12:00:00 AM | Google
  • ★★★★ Demetryus McHenry
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    10/3/2018 12:00:00 AM | Google
  • ★★★★★ Brian twieg
    They did all my updates correctly. Just wish they wouldn't have to adjusted my seat to do them when it's all by the computer. Now I can spend the next 3 days to get it adjusted properly. | Read Full Review
    10/2/2018 12:00:00 AM | Google
  • ★★★★★ Lisa Lecher
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    10/2/2018 12:00:00 AM | Google
  • ★★★★★ Natalie Easter
    Store manager Mr. Chad & his employee Jeff Best went above & beyond to give me exceptional customer service. The price that I was charged to fix my vehicle was not outrageous it was reasonable for the work that had to be done. | Read Full Review
    10/2/2018 12:00:00 AM | Google
  • ★★★★ Vida Tucker
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    10/2/2018 12:00:00 AM | Google
  • ★★★★ MsTiffani XOXO13
    Awful. Waste of time. | Read Full Review
    10/2/2018 12:00:00 AM | Google
  • ★★★★ Faith Greene
    I am actually disgusted at the level of service extended to my partner. Lack of communication, failed dates of him getting his car back, inflated pricing, and more. They actually STILL have his vehicle. It’s almost been two weeks and they will not provide a replacement vehicle/rental without charging him for it. I am actually disgust | Read Full Review
    10/2/2018 12:00:00 AM | Google
  • ★★★★★ James. Cherubini
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    9/30/2018 12:00:00 AM | Google
  • ★★★★★ Roshelle79
    He was Very Nice & He explained everything That we needed to no customer service was awesome Good job thank you so much Christopher mundell.Gotta Nice 2018 dodge journey | Read Full Review
    9/30/2018 12:00:00 AM | DealerRater
  • ★★★★★ Greg Savage
    I had a great at experience when I purchased my new 2018 Dodge Charger off the show room floor. Everyone was extremely helpful and nice. I would most definitely recommend people to go shop at this location. | Read Full Review
    9/29/2018 12:00:00 AM | DealerRater
  • ★★★★★ John Grunau
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    9/29/2018 12:00:00 AM | Google
  • ★★★★★ Denise Hannah
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    9/29/2018 12:00:00 AM | Google
  • ★★★★ Nate Ellis
    Poor | Read Full Review
    9/29/2018 12:00:00 AM | Google
  • ★★★★★ Tickle
    Very professional and kind honest friendly and keep things simple and easy and get on your way and make sure everything is ok even when u leave to keep u happy love everything about this place . | Read Full Review
    9/28/2018 12:00:00 AM | DealerRater
  • ★★★★★ Romond Cosey
    Love it got the car I wanted Thanks so much Jess | Read Full Review
    9/27/2018 12:00:00 AM | Google
  • ★★★★★ Janet Williamson
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    9/27/2018 12:00:00 AM | Google
  • ★★★★★ Britney Morrow
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    9/26/2018 12:00:00 AM | Google
  • ★★★★★ Cheryl Kearney
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    9/26/2018 12:00:00 AM | Google
  • ★★★★ Brian Hintze
    Took our lease here to get a simple oil change at 2:15, my wife is still currently there 2 1/2 hours later. . Why you ask?... well one of the service techs forgot to tighten the oil cap, and the vehicle wouldn't operate correctly. Thank god we had a new Chrysler that automatically detects defaults, and shuts the vehicle off until it | Read Full Review
    9/26/2018 12:00:00 AM | Google
  • ★★★★★ Lawanda Henderson
    Andrew Strother was kind and very professional. He was clear on all steps and getting everyone took care of. He was outstanding on making sure all my needs where met. He went above and beyond when I asked if my car was vaccumed. He almost forgot I requested it but said it would take 5minutes. Which it did, I said thank you. He said n | Read Full Review
    9/23/2018 12:00:00 AM | Google
  • ★★★★★ Jeffery99
    They were extremely kind and helpful and I would recommend them to everyone to get there cars. It’s nice staffs and always there for what you need | Read Full Review
    9/23/2018 12:00:00 AM | DealerRater
  • ★★★★★ Jamie Canterbury
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    9/22/2018 12:00:00 AM | Google
  • ★★★★★ Darlene Wise
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    9/22/2018 12:00:00 AM | Google
  • ★★★★★ Cash Jones
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    9/22/2018 12:00:00 AM | Google
  • ★★★★★ Takia Burris
    Great customer service and Drew did a good job making sure things went smooth. | Read Full Review
    9/22/2018 12:00:00 AM | Google
  • ★★★★★ Linda Maholmes
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    9/22/2018 12:00:00 AM | Google
  • ★★★★★ Patty Johnson
    Bobbi and George were awesome. First class service. Another great experience today. The team went out of their way to take care of me in a timely way. Thank you!!! | Read Full Review
    9/21/2018 12:00:00 AM | Google
  • ★★★★★ Nick Zolecki
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    9/20/2018 12:00:00 AM | Google
  • ★★★★★ chalissa williams
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    9/20/2018 12:00:00 AM | Google
  • ★★★★★ Marshall Gratz
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    9/20/2018 12:00:00 AM | Google
  • ★★★★★ Kevin Clements
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    9/20/2018 12:00:00 AM | Google
  • ★★★★ Nanach H
    I was frustrated with the run around I was given via phone and in person when I arrived. Once I spoke with someone in the service center “Drew”. He was very helpful and engaging to speak with. He made sure my needs were met and ease my frustrations. I was able to explain the reason for my visit. I appreciate Drew for taking the time | Read Full Review
    9/20/2018 12:00:00 AM | Google
  • ★★★★★ Erika Farren
    Jon Vansickle and the service department team are always very accommodating and helpful. They listen to the issues and take care of each problem efficiantly and professionally. Great job! I will go no where else! | Read Full Review
    9/19/2018 12:00:00 AM | Google
  • ★★★★★ Nikki Harmon
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    9/19/2018 12:00:00 AM | Google
  • ★★★★★ Me.300
    Service person was very helpful was willing to help in every area really appreciated the extra help with my tire situation was very helpful with answering questions and concerns I had | Read Full Review
    9/19/2018 12:00:00 AM | DealerRater
  • ★★★★★ Donnaj
    Gary Smith is a excellent sales representative. He was very polite, informative and patient with the questions I had regarding the Pacifica. He is the best. The facility was excellent and clean. Great hosts! Offered coffee, water etc. You felt welcomed. | Read Full Review
    9/19/2018 12:00:00 AM | DealerRater
  • ★★★★ Stephanie Mansfield
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    9/19/2018 12:00:00 AM | Google
  • ★★★★★ Inez Penix
    Dan is Always nice. Happy to pull up to him. Thanks for a great customer experience. | Read Full Review
    9/18/2018 12:00:00 AM | Google
  • ★★★★★ Jane Freismuth
    Bought a 2018 300 from the waukesha dealership. Not a great experience. Goes to show the difference in management. 76th st manager chad formicio helped me with my questions, provided me a owners Manuel for my car. Cared!!!!! Clem in service was awesome and upfront about wait time and scheduling. Way to go 76th! You made me fee | Read Full Review
    9/18/2018 12:00:00 AM | DealerRater
  • ★★★★ Michelle Dietzel
    Outstanding service!! Only criticism... my car smelled strongly of exhaust fumes after the service. | Read Full Review
    9/18/2018 12:00:00 AM | Google
  • ★★★★★ Akella Kency
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    9/17/2018 12:00:00 AM | Google
  • ★★★★★ Harold Young
    Gary did a great job getting us this car thanks | Read Full Review
    9/17/2018 12:00:00 AM | Google
  • ★★★★★ Kevin Nowak
    | Read Full Review
    9/17/2018 12:00:00 AM | Google
  • ★★★★★ Crystal Sanford
    Very courteous! | Read Full Review
    9/16/2018 12:00:00 AM | Google
  • ★★★★★ tasha Office
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    9/16/2018 12:00:00 AM | Google
  • ★★★★★ Monica Hinske
    | Read Full Review
    9/15/2018 12:00:00 AM | Google
  • ★★★★ Terri Jones
    | Read Full Review
    9/15/2018 12:00:00 AM | Google
  • ★★★★ Sara Dowdy
    | Read Full Review
    9/15/2018 12:00:00 AM | Google
  • ★★★★★ Sonya
    | Read Full Review
    9/14/2018 12:00:00 AM | Google
  • ★★★★★ Lawill Norwood
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    9/12/2018 12:00:00 AM | Google
  • ★★★★★ David Smith
    They have treated me and my vehicle with great care and service . | Read Full Review
    9/12/2018 12:00:00 AM | Google
  • ★★★★★ Jim Gehrke
    | Read Full Review
    9/12/2018 12:00:00 AM | Google
  • ★★★★★ Damaris Dorsey
    Very professional and honest?? | Read Full Review
    9/12/2018 12:00:00 AM | Google
  • ★★★★ Teresa Scarpace
    | Read Full Review
    9/11/2018 12:00:00 AM | Google
  • ★★★★★ Scott
    The service desk was loaded with people. I guess some people called in sick that day. They were still friendly helpful and managed to get done in a reasonable amount of time. | Read Full Review
    9/10/2018 12:00:00 AM | DealerRater
  • ★★★★ lisa wolf
    The car sales person i had Joel was amazing. He deserves 5 stars. The problem is anytime i go in for service it literally takes your entire day, even with an appointment. An oil change shouldnt take over 3 hours or replacement key 2 hours WHEN YOU HAVE AN APPOINTMENT. The service department needs to improve. It has been like this f | Read Full Review
    9/10/2018 12:00:00 AM | Google
  • ★★★★★ Tim VanAckeren
    Called to set up an oil change appointment, was told they don't do that now.......first come first serve. Last time I was in there for an oil change, I was there waiting for the doors to open at 7AM and was the first person in the door........Still took an hour and a half to change my oil. THANKS, BUT NO THANKS!! I can do it myself | Read Full Review
    9/9/2018 12:00:00 AM | Google
  • ★★★★★ Verneice Bearden
    Today was my fist time visiting Russ Darrow I needed a oil change. The nice gentleman name Drew was very nice polite and very helpful with my car needs. He let me know the repairs that my needed and gave me a print out of the repairs needed. And he got my car washed for me I did not expect that awesome customer service. | Read Full Review
    9/8/2018 12:00:00 AM | Google
  • ★★★★★ Luke Christie
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    9/7/2018 12:00:00 AM | Google
  • ★★★★★ Aniya Brown
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    9/7/2018 12:00:00 AM | Google
  • ★★★★★ Brian Mcmutuary
    Service was great I felt like I was special!!! | Read Full Review
    9/7/2018 12:00:00 AM | Google
  • ★★★★★ Alexandra Wendt
    | Read Full Review
    9/7/2018 12:00:00 AM | Google
  • ★★★★★ Ms Renegade
    Chris and Justin were great to work with! Left with the car I had my eye on. 😊 Glad I went to Russ Darrow-Milwaukee! I would recommend them. | Read Full Review
    9/7/2018 12:00:00 AM | DealerRater
  • ★★★★★ Pamela Coleman
    Russ Darrow Chrysler's service has fallen over the years, but they are maintaining. The prices are ridiculous as well. | Read Full Review
    9/7/2018 12:00:00 AM | Google
  • ★★★★★ Charlie55
    My Jeep died when I was in MKE. Towed to dealer and repaired . Needed starter, battery and som wires. Fixed on time and right the first time. Courteous and helpful service consultant Jeff. Overall good experience! | Read Full Review
    9/6/2018 12:00:00 AM | DealerRater
  • ★★★★★ Kerry A
    Upon arrival without an appointment I dropped my car off to service rep Clemon & he took care of everything. Very great repair job. Overall a great experience. | Read Full Review
    9/4/2018 12:00:00 AM | DealerRater
  • ★★★★★ Tiffany Verhalen
    Drew made the experience run very smooth and he has a positive attitude! He continued to keep me updated on what the status of my repairs were and helped me with a rental. | Read Full Review
    9/4/2018 12:00:00 AM | Google
  • ★★★★★ Kelly Cannizzo
    Kelsey went above and beyond our expectations! Buying a vehicle can be stressful but she made sure to keep it straightforward and not beat around the bush. She listened to what we wanted and found us a great SUV! I would totally recommend her to anyone looking for their next car! | Read Full Review
    9/4/2018 12:00:00 AM | Google
  • ★★★★★ MustangCE
    They had what I wanted. The deal went quickly, especially since it was Friday. Salesman worked after hours to make sure all my questions were answered. | Read Full Review
    9/3/2018 12:00:00 AM | DealerRater
  • ★★★★★ Jataya24
    My experience was absolutely great! Everyone was so nice and friendly, and Chris was absolutely amazing! Great job Chris and thanks for the help I really appreciate it. | Read Full Review
    9/2/2018 12:00:00 AM | DealerRater
  • ★★★★★ lisa winters
    Devin Hanna knows his stuff. I am so proud to have had him am my salesperson. I am recommending him to my family friends and anyone that needs a car. Bassim was on his game as well. I was able to get the best deal possible. THANK YOU GUYS. Lisa Winters | Read Full Review
    9/1/2018 12:00:00 AM | Google
  • ★★★★★ Tiffany Verhalen
    Drew made the experience run very smooth and he has a positive attitude! | Read Full Review
    9/1/2018 12:00:00 AM | Google
  • ★★★★★ meg Nolan
    So helpful and Friendly. Especially our help Gary Smith. | Read Full Review
    9/1/2018 12:00:00 AM | Google
  • ★★★★★ Jataya Williams
    | Read Full Review
    9/1/2018 12:00:00 AM | Google
  • ★★★★★ terise linyard
    Very good experience, John kept me informed about my car the entire time. | Read Full Review
    9/1/2018 12:00:00 AM | Google
  • ★★★★★ shanita tabor
    | Read Full Review
    9/1/2018 12:00:00 AM | Google
  • ★★★★★ Chris Baseheart
    My visit for an oil change was quick and easy. Thank you! | Read Full Review
    9/1/2018 12:00:00 AM | Google
  • ★★★★★ David Schlei
    Service was good, the guy who helped me was cool, nice and made it easy. | Read Full Review
    8/30/2018 12:00:00 AM | Google
  • ★★★★★ Elizar Martinez
    | Read Full Review
    8/29/2018 12:00:00 AM | Google
  • ★★★★★ Nelson Serrato
    Every time I come here I get the best service and make me feel like a valued client. Everyone is very respectful and friendly. | Read Full Review
    8/29/2018 12:00:00 AM | Google
  • ★★★★★ Deja Taylor
    | Read Full Review
    8/29/2018 12:00:00 AM | Google
  • ★★★★★ Ashley Herd
    John is the BEST! | Read Full Review
    8/29/2018 12:00:00 AM | Google
  • ★★★★★ Dawn Lawrence
    As always the service was great! | Read Full Review
    8/29/2018 12:00:00 AM | Google
  • ★★★★★ Chasity Chareshelle Fisher Chasity C. Fisher
    Russ Darrow is AWESOME! I was expecting to walk out with either no car or a rust bucket. Needless to say Romaro Green and their finance team are the best. I walked out with a 2017 Honda Civic! | Read Full Review
    8/29/2018 12:00:00 AM | Google
  • ★★★★ Coco Collado
    Sherelle was wonderful car sales lady. We purchased a new Kia Niro. The used car Manager was very pleasant to work with also. | Read Full Review
    8/29/2018 12:00:00 AM | Google
  • ★★★★ Amy Meyer-Johnson
    I've always had good experiences here. They're professional, honest and prompt. I did have one important safety concern that I wanted checked out yesterday in addition to my oil change that I will have to make a separate appointment for as I was told they didn't have time to look into it. Outside of that, I was once again pleased wit | Read Full Review
    8/29/2018 12:00:00 AM | Google
  • ★★★★★ Brandon Carr
    | Read Full Review
    8/29/2018 12:00:00 AM | Google
  • ★★★★ BIGboy23$$
    My experience at Russ Darrow was a great experience because Jeff best made it one he is a very friendly fair guy to work with makes you feel comfortable working with him and doesn't make you feel as if you being beat | Read Full Review
    8/28/2018 12:00:00 AM | DealerRater
  • ★★★★★ Dirk Mason
    | Read Full Review
    8/27/2018 12:00:00 AM | Google
  • ★★★★★ Anthony Volkert
    Great service! | Read Full Review
    8/27/2018 12:00:00 AM | Google
  • ★★★★★ Reesa88
    I was super stressed looking for a car I wanted and I had pretty much given at the point I reached Russ Darrows 76th st location and worked with Chris Mundell. I had been sent there from the Waukesha location when the car I was interested in had been sold and the color they had wasn't my first choice. Even though I seemed unsure Chri | Read Full Review
    8/26/2018 12:00:00 AM | DealerRater
  • ★★★★★ Daniaj
    I feel a 5 star is great rating because Jessica and Bassim and finance department helped me out in the best way possible. I would definitely recommend this dealership. Thanks ! | Read Full Review
    8/25/2018 12:00:00 AM | DealerRater
  • ★★★★★ vesperon88
    Quick, easy and no pressure. Sales person was nice and helpful; they did their best to get me financing to leave with the car I wanted the same day, instead of having to come back and use my bank | Read Full Review
    8/25/2018 12:00:00 AM | DealerRater
  • ★★★★★ Terry Jackson
    | Read Full Review
    8/25/2018 12:00:00 AM | Google
  • ★★★★★ Patrice Walker
    | Read Full Review
    8/24/2018 12:00:00 AM | Google
  • ★★★★★ Sandra Deberry
    THANKS FOR | Read Full Review
    8/22/2018 12:00:00 AM | Google
  • ★★★★★ Marie Ford
    | Read Full Review
    8/21/2018 12:00:00 AM | Google
  • ★★★★★ terrill malone
    Good service | Read Full Review
    8/20/2018 12:00:00 AM | Google
  • ★★★★★ Charlie Henderson
    | Read Full Review
    8/19/2018 12:00:00 AM | Google
  • ★★★★★ Sa’shaa Gorgeous
    Go to Kyle at the 76th good hope location he’s awesome | Read Full Review
    8/19/2018 12:00:00 AM | Google
  • ★★★★★ LaRaine Broadway
    Best customer service I've had! All thanks to Jeff Best. | Read Full Review
    8/19/2018 12:00:00 AM | Google
  • ★★★★★ brandon vannaraj
    | Read Full Review
    8/18/2018 12:00:00 AM | Google
  • ★★★★★ Damira Grady
    I had a great experience with everyone in the service department. Service was quick, and I was even offered a ride. | Read Full Review
    8/18/2018 12:00:00 AM | Google
  • ★★★★★ Jacob Borodin
    | Read Full Review
    8/18/2018 12:00:00 AM | Google
  • ★★★★★ Taja Jackson
    | Read Full Review
    8/17/2018 12:00:00 AM | Google
  • ★★★★★ Violet Baldwin
    | Read Full Review
    8/16/2018 12:00:00 AM | Google
  • ★★★★★ evansemanuel99
    Wonderful | Read Full Review
    8/16/2018 12:00:00 AM | Google
  • ★★★★★ Allison Urban
    | Read Full Review
    8/16/2018 12:00:00 AM | Google
  • ★★★★ quincy 7143
    Not good at all. I go in to look at 2019 Ram 1500 just to browse and maybe purchase. The salesmen tried to point me in the used section but I clearly told him I was looking to buy new. Then once telling him what I was looking for he goes "do you know how those cost?" Extremely unprofessional! Anywhere but here!!! Managers are great! | Read Full Review
    8/16/2018 12:00:00 AM | Google
  • ★★★★ David Brinkley
    I was not impressed some of the staff is running around with their pants pulled halfway down and their underwear hanging out. They allegedly detailed the car they were showing me 2 times and it still smelled like dog was covered in dog hair and dirt inside and out. The show room is very dated and by that I mean out of date. Also when | Read Full Review
    8/16/2018 12:00:00 AM | Google
  • ★★★★★ Clayton Bohannon
    Great customer service and Drew did outstanding job on my repair. | Read Full Review
    8/15/2018 12:00:00 AM | Google
  • ★★★★ Matthew Iwanski
    | Read Full Review
    8/15/2018 12:00:00 AM | Google
  • ★★★★★ Tim Weaver
    | Read Full Review
    8/14/2018 12:00:00 AM | Google
  • ★★★★★ Chaz Williams
    | Read Full Review
    8/14/2018 12:00:00 AM | Google
  • ★★★★★ Leon Burns
    | Read Full Review
    8/14/2018 12:00:00 AM | Google
  • ★★★★★ Christine Jimenez
    | Read Full Review
    8/13/2018 12:00:00 AM | Google
  • ★★★★★ Jason Underwood
    | Read Full Review
    8/13/2018 12:00:00 AM | Google
  • ★★★★★ Mairzenia Johnson
    Loved the customer service provided by staff... truly recommend you check them out (M. Hinton).... did not do the pushing sale and totally worked things out for me.... much thanks for my new toy | Read Full Review
    8/11/2018 12:00:00 AM | Google
  • ★★★★★ Richard Brogan
    Nice people very professional and service was great | Read Full Review
    8/11/2018 12:00:00 AM | Google
  • ★★★★★ Deanna Otto
    Kelsey was fantastic to deal with. Very easy going. Any concerns I had she promptly addressed them I made sure I was completely happy. I would highly recommend her. | Read Full Review
    8/10/2018 12:00:00 AM | Google
  • ★★★★★ Patti Slough
    Great service! | Read Full Review
    8/10/2018 12:00:00 AM | Google
  • ★★★★★ Dee W.
    I'm not quite sure what's going on here, once again, I come in because my check engine light came on, but no one came to my car to see what I needed. I walked over to the lady who was in the oil change area, but she was busy chewing the fat, and directed me to service. I asked one of the guys in the service area if I should get an | Read Full Review
    8/10/2018 12:00:00 AM | Google
  • ★★★★★ Frederick Allen
    I've visited 2 shops before stopping in at Russ Darrow and i regret not making them my first stop. They found the problem and it was affordable | Read Full Review
    8/9/2018 12:00:00 AM | Google
  • ★★★★★ Shawn Robinson
    | Read Full Review
    8/9/2018 12:00:00 AM | Google
  • ★★★★★ Ty Delbert
    I think Drew is an exceptional service technician. He displayed a friendly and curtious demeanor while providing knowledgeable and fast service. Interacting with Drew makes me proud to be a member of the Dodge/Chrysler family. Thanks Drew! Keep up the good work. Ty | Read Full Review
    8/8/2018 12:00:00 AM | Google
  • ★★★★★ alice whiyee
    Came in for a oil change got more info on my care service.everyone so friendly and nice very knowledgeable.. Manager George remember me from two years ago when I got my Jeep trailhawk.. now that’s customer service.. luv Russ Darrow on 76th in Milwaukee..??8-08-18 | Read Full Review
    8/8/2018 12:00:00 AM | Google
  • ★★★★★ valerie jones
    | Read Full Review
    8/8/2018 12:00:00 AM | Google
  • ★★★★★ Michaela Fritz
    | Read Full Review
    8/8/2018 12:00:00 AM | Google
  • ★★★★★ Marshall8090
    I was met by a wonderful sales people they really help me get the best deal you could get i would strongly recommend them to anyone looking to buy a car. | Read Full Review
    8/7/2018 12:00:00 AM | DealerRater
  • ★★★★★ Chanel37
    Andrew strothers was awesome need more like him around he explained everything he was just awesome thanks Andrew i will let others know how awesome your service and kindness was andrew | Read Full Review
    8/7/2018 12:00:00 AM | DealerRater
  • ★★★★★ Larry Davis
    | Read Full Review
    8/7/2018 12:00:00 AM | Google
  • ★★★★★ Vonda Harris
    | Read Full Review
    8/6/2018 12:00:00 AM | Google
  • ★★★★ taisean larry
    Would not recommend it Collision department | Read Full Review
    8/6/2018 12:00:00 AM | Google
  • ★★★★★ Penixj4
    We recently purchased a 2019 Ram truck and Gary Smith was very helpful in assisting us with locating the truck we wanted. The purchase was smooth and Gary was very pleasant to work with. | Read Full Review
    8/4/2018 12:00:00 AM | DealerRater
  • ★★★★★ jsimono18
    Great working with the service advisor Jeff. He was very thorough with my car and friendly. Would definitely recommend him to anyone needed service on their vehicle. | Read Full Review
    8/4/2018 12:00:00 AM | DealerRater
  • ★★★★★ Suezi427
    My experience was amazing, I appreciate all the positive things about the staff and the building. They accommodated me personally and I would highly recommend my sales women, she was absolutely fantastic. | Read Full Review
    8/3/2018 12:00:00 AM | DealerRater
  • ★★★★★ Tameka Johnson
    | Read Full Review
    8/3/2018 12:00:00 AM | Google
  • ★★★★★ Karon Walker
    | Read Full Review
    8/3/2018 12:00:00 AM | Google
  • ★★★★ Jody Tipton
    Took my truck in to get the differential fixed- 16 days later it was fixed then they called and told me it was damaged/hit by a service truck wanted to keep the truck for another week and wait for parts I went to pick it up and told them to call me when the parts come in, don't know if I'll go back to this dealer. | Read Full Review
    8/2/2018 12:00:00 AM | Google
  • ★★★★★ Arynshanel1
    Jessica and Justin were amazing! She was amazing from the beginning all the way to the end. I would recommend her she anyone! Justin as well was very pleasant. Both made me feel sooooo comfortable! They worked with every issue we had and found a solution to them. Amazing service! | Read Full Review
    8/1/2018 12:00:00 AM | DealerRater
  • ★★★★★ Jenfri Jenn
    Excellent customer service | Read Full Review
    7/31/2018 12:00:00 AM | Facebook
  • ★★★★★ Jenfri Jenn
    Excellent customer service | Read Full Review
    7/31/2018 12:00:00 AM | Facebook
  • ★★★★★ Efrim Martin
    | Read Full Review
    7/30/2018 12:00:00 AM | Google
  • ★★★★★ Andy Orsini
    Great experience! Bought my truck here a while back and now bought a Jeep for the wife. Could not have asked for anything more! | Read Full Review
    7/30/2018 12:00:00 AM | Google
  • ★★★★ nel sta
    I was greeted and taken care of promptly upon arrival without an appointment. However, my vehicle didn't get washed. The reps were friendly and I do appreciate that I wasn't left waiting for hours for a simple oil change. Would i return? Definitely but I expect for my vehicle to get washed from here on out. | Read Full Review
    7/30/2018 12:00:00 AM | Google
  • ★★★★ Kelso Kokaine
    Service here is horrible the people are liars and money hungry and I bought a car from there and two days later the tire goes out and I don't get any type of compensation for my first time... I won't recommend anyone buying any over priced piece of garbage from these guys. | Read Full Review
    7/30/2018 12:00:00 AM | Google
  • ★★★★★ Dale Rouse
    | Read Full Review
    7/23/2018 12:00:00 AM | Google
  • ★★★★★ Wayne Whitaker
    Customer seviserwas good. Dan was very professional. The replaced the oil pressure sensor in my '14 Wrangler. Text messaging with update was nice. | Read Full Review
    7/23/2018 12:00:00 AM | Google
  • ★★★★★ M.S. TIRADO
    Andrew is one hell of a salesman very responsible, respectful, great attitude great all around person treats customers AWESOME I will go back to him in a heart beat for service!!!! | Read Full Review
    7/23/2018 12:00:00 AM | Google
  • ★★★★★ Monica Arteaga
    | Read Full Review
    7/23/2018 12:00:00 AM | Google
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