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Russ Darrow Chrysler, Jeep, Dodge

Russ Darrow Chrysler, Jeep, Dodge
★★★★(607)read reviews

7676 N. 76th Street, Milwaukee, WI 53223
(414) 375-4858 Ask About Our Service Specials!

Service Hours

Mon: 7:00am-6:00pmTues: 7:00am-6:00pmWed: 7:00am-6:00pmThur: 7:00am-6:00pmFri: 7:00am-5:00pmSat: 8:00am-5:00pmSun: Closed
 

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • We Do State Inspections
  • Certified Technicians
  • Free Estimates
Stick with the Specialists!
Russ Darrow Chrysler, Jeep, Dodge is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs.

Call us today at (414) 375-4858 !
Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs:
  • - Oil change
  • - Multi-point vehicle inspection
  • - New tires
  • - Brake service
  • - Tire rotation
  • - And much more!
Click the view coupons link below for current service specials, oil change coupons, tire rebates and other money-saving offers.
Call Today (414) 375-4858!

Customer Reviews

  • ★★★★★ John Huwatcheck
    Just went for emissions testing and registration sticker but, WOW new, clean, fast, and courteous! Plus, what a great new dealership for the area. Saw about 20 jeeps and cars that were real nice, with decent prices! | Read Full Review
    11/8/2019 12:00:00 AM | Google
  • ★★★★★ Yukiko
    The staff was very professional and friendly. The waiting room was state of the art and good coffee too. A very nice and new facility. | Read Full Review
    11/5/2019 12:00:00 AM | DealerRater
  • ★★★★★ Miguel
    Great service and no waiting line for the service , muchas gracias por su servicio wrtfcc fbfjnd tjfgcrtbhf ebb fhgrc the fv fang ghvdf fwas morning was the night before the morning I had to cancel it good | Read Full Review
    11/5/2019 12:00:00 AM | DealerRater
  • ★★★★★ Paula
    I was very pleased withRuss Darrow Jeep team...very professional. Logan listened to my preferences in a new vehicle and worked hard to find the right fit, With out the typical stero typed car salesman pressures. | Read Full Review
    11/2/2019 12:00:00 AM | DealerRater
  • ★★★★★ hulk181
    I went in for an oil change and was very impressed with the service I received. I would definitely go back to them for future services. | Read Full Review
    10/30/2019 12:00:00 AM | DealerRater
  • ★★★★★ hulk181
    I went in for an oil change and was very impressed with the service I received. I would definitely go back to them for future services. | Read Full Review
    10/30/2019 12:00:00 AM | Cars.com
  • ★★★★★ XHEMS
    my 1st trip to the new location. Very Impressive. i am usually an "early-morning" person. i decided this time to try a "late afternoon" as "no appointments" for oil change/tire rotation. i was greeted immediately as i came to the service counter. ( SORRY, i forgot the man's name who took care of me). VERY polite & professional. In ab | Read Full Review
    10/29/2019 12:00:00 AM | Cars.com
  • ★★★★★ XHEMS
    my 1st trip to the new location. Very Impressive. i am usually an "early-morning" person. i decided this time to try a "late afternoon" as "no appointments" for oil change/tire rotation. i was greeted immediately as i came to the service counter. ( SORRY, i forgot the man's name who took care of me). VERY polite & professional. In a | Read Full Review
    10/29/2019 12:00:00 AM | DealerRater
  • ★★★★ DinaB
    John and the service crew at Russ Darrow were very professional & courteous and got my car done in no time. I asked for an estimate before any work was started. John called me and was very detailed. He didn’t pressure me, which I REALLY appreciated. He just gave me the facts and let me decide. I dropped the car off at 8am on a Saturd | Read Full Review
    10/29/2019 12:00:00 AM | DealerRater
  • ★★★★★ Juanie
    I brung my vehicle in for a oil change and the service was awesome and my service agent was very knowledgeable and explained everything to me well. | Read Full Review
    10/22/2019 12:00:00 AM | DealerRater
  • ★★★★★ Samantgaevas29
    The customer service was fantastic , they were fast and got me in and out.I would definitely recommend them first , See you next time everyone!!! | Read Full Review
    10/21/2019 12:00:00 AM | DealerRater
  • ★★★★★ reuters14
    Dan in the service center was awesome. He looked up the tires I wanted and made sure I knew how to receive my tire discount. Awesome service. | Read Full Review
    10/21/2019 12:00:00 AM | DealerRater
  • ★★★★★ Samantgaevas29
    The customer service was fantastic , they were fast and got me in and out.I would definitely recommend them first , See you next time everyone!!! | Read Full Review
    10/21/2019 12:00:00 AM | Cars.com
  • ★★★★★ reuters14
    Dan in the service center was awesome. He looked up the tires I wanted and made sure I knew how to receive my tire discount. Awesome service. | Read Full Review
    10/19/2019 12:00:00 AM | Cars.com
  • ★★★★★ S3rLoinOfBeef
    The staff here has always been very helpful. Whether it's a standard vehicle maintenance or unexpected issue, the team has been quick to respond and met my expectations. Thanks for keeping the definition of service in the forefront. | Read Full Review
    10/18/2019 12:00:00 AM | DealerRater
  • ★★★★★ Jim
    Got there at 8:00 and was gone by 9:00. Great service and working with Lee is always great. They even washed the car in that time span. They also have the latest technology now that they have moved into their new location. | Read Full Review
    10/17/2019 12:00:00 AM | DealerRater
  • ★★★★★ Happy
    I bought a 2019 Dodge Grand Caravan (at a different dealer) about a month ago, and it started sounding loud so I took it to Russ Darrow and asked them to check the exhaust system. They called me promptly to tell me that the exhaust was fine but they heard noises in the engine so they were going to replace some of those parts. They in | Read Full Review
    10/16/2019 12:00:00 AM | DealerRater
  • ★★★★★ Mang Suan
    very convenient place and very good customers service and I waited only alittle while.I love this place people are very friendly good service place | Read Full Review
    10/16/2019 12:00:00 AM | DealerRater
  • ★★★★★ Mari
    I brought my car in for an oil change and used the express lane. It was a Saturday late afternoon and I wasn’t sure if it would be a quick trip. My wait was 15-20 which made my day. The only issues were that I didn’t find the usual decal most places put in your car telling you when the next oil change is. I was quoted one price but t | Read Full Review
    10/16/2019 12:00:00 AM | DealerRater
  • ★★★★ Leala Jones
    They sold me a car with the wrong size battery that resulted and me having to buy another one within a year because it exploded with the acid due to my car was to powerful for it and tires that I told them needed to be replaced 2 days after that I had to replace myself again within a year I just feel like that should have been replac | Read Full Review
    10/16/2019 12:00:00 AM | Google
  • ★★★★★ QueenAvitta
    Chris has such a great personality, and great customer service skills! I came in not too happy, but left happy at the end of the day! | Read Full Review
    10/12/2019 12:00:00 AM | DealerRater
  • ★★★★★ RJ
    My rating is based, in part, on the bad treatment I was rebounding from with the Ewald dealer. Simultaneously, I had been working with Jessica from Russ Darrow for about 1 week. So, on Wednesday -- September 18, 2019, I walked into your dealership. . .skeptical & still reeling from my waste-of-time at Ewald. I arrived 20 min | Read Full Review
    10/11/2019 12:00:00 AM | DealerRater
  • ★★★★★ Kenneth Biami
    | Read Full Review
    10/9/2019 12:00:00 AM | Google
  • ★★★★★ Jeff
    Arrived on time and greeted promptly. Enjoyed coffee in waiting area. Safety recall work was analyzed and repairs were finished quickly. Great communication and an overall pleasant experience! | Read Full Review
    10/8/2019 12:00:00 AM | DealerRater
  • ★★★★★ Tamicka
    The dealer ship was really nice and help me out a great deal I’m happy and exited that’s so much guys. A true blessing | Read Full Review
    10/7/2019 12:00:00 AM | DealerRater
  • ★★★★★ Tamicka
    The dealer ship was really nice and help me out a great deal I'm happy and exited that's so much guys. A true blessing | Read Full Review
    10/7/2019 12:00:00 AM | Cars.com
  • ★★★★ Raylynne
    If taking your vehicle in for service. Request Jeff Best. He a cool straight up guy and will get you set up for service the right way!!! | Read Full Review
    10/7/2019 12:00:00 AM | DealerRater
  • ★★★★ Morgan
    Overall was a good experience working with this dealership. Only gave 4 stars because we had to wait about 2 weeks to actually be able to purchase the vehicle we were getting because the dealership did not yet have rights to the title. One manager then did get a little salty when we could not drive the 2 hours to pick it up the day t | Read Full Review
    10/5/2019 12:00:00 AM | DealerRater
  • ★★★★★ Cafarokm
    Ralph, Eric and our finance person (I forgot his name!) were all EXCELLENT! For once, I didn’t feel like my time was wasted sitting at the dealership. Great experience all around, and I would definitely recommend my friends and family to your dealership!! Thank you!! | Read Full Review
    10/4/2019 12:00:00 AM | DealerRater
  • ★★★★★ Damien
    This place looks very nice and everyone was also nice and helpful. The equipment they have there is amazing! It knew my tire thread life as I drove in there! | Read Full Review
    10/4/2019 12:00:00 AM | DealerRater
  • ★★★★ Morgan
    Overall was a good experience working with this dealership. Only gave 4 stars because we had to wait about 2 weeks to actually be able to purchase the vehicle we were getting because the dealership did not yet have rights to the title. One manager then did get a little salty when we could not drive the 2 hours to pick it up the day t | Read Full Review
    10/4/2019 12:00:00 AM | Cars.com
  • ★★★★★ Torres
    Jeff in service is always professional and very helpful in getting what my vehicle needs done. I had a problem connecting phone to radio and he took his time to figure out what could be the problem. | Read Full Review
    10/2/2019 12:00:00 AM | DealerRater
  • ★★★★★ Desi
    My experience there was incredible. I left and it was like I was still there because the person that I was dealing with, Darnal, he can send you to look for what work for me and he did it and really good timing. His personality was great to so that really helped with my experience. This is my first time going to a dealership I defini | Read Full Review
    10/1/2019 12:00:00 AM | DealerRater
  • ★★★★ Bw33
    John treated my wife well on a routine oil change- fast and easy service. He also went out of his way- we brought the wrong coupon, but he ensured the correct service was performed for our vehicle, then he was incredibly friendly in finding us an applicable coupon to save us money. | Read Full Review
    9/30/2019 12:00:00 AM | DealerRater
  • ★★★★★ Flawless Love
    I really received a great experience while going through the financial stages of getting my vehicle. The dealer made everything clear for me to understand and walk me through every step I am very pleased! | Read Full Review
    9/28/2019 12:00:00 AM | Google
  • ★★★★★ Marine
    Very friendly and smooth.love the new waiting area. Car washed after service. Service department very clean. Location of dealership to my home is a plus. | Read Full Review
    9/27/2019 12:00:00 AM | DealerRater
  • ★★★★★ Lola
    Went in test drove a brand new truck was approved and out within 2 1/2hrs fastest time I have ever experienced purchasing a vehicle. | Read Full Review
    9/27/2019 12:00:00 AM | DealerRater
  • ★★★★★ Joseph
    I went in for an oil change and received prompt and courteous treatment. The oil change was quick and easy. Marina explained the process and it was easy. | Read Full Review
    9/25/2019 12:00:00 AM | DealerRater
  • ★★★★★ Kevin
    Need to offer warranty from dealer with out paying extra the dealer should offer a 90 day for piece of mind and stand by what they sell | Read Full Review
    9/24/2019 12:00:00 AM | DealerRater
  • ★★★★★ Nason
    Service was fast and Outstanding! Jeff very professional!as well as personable. I would recommend Russ Darrow to all my friends and family!Great experience. | Read Full Review
    9/23/2019 12:00:00 AM | DealerRater
  • ★★★★ Travienna
    I called to set up my appointment. I gave my information. I brought my van in to be serviced. Since we bought our van from this dealership, when they typed the VIN in, it popped up with my husband's information. Instead of dealing with ME, they called my husband, emailed my husband and even this review request was addressed | Read Full Review
    9/23/2019 12:00:00 AM | DealerRater
  • ★★★★ Karen Ferguson
    | Read Full Review
    9/22/2019 12:00:00 AM | Google
  • ★★★★ Jmills
    First time here because I had a coupon. Was greeted promptly. I seen on the screen when you pull in it said an alignment was recommended, but they didn't mention it. Only minor issue I have a Toyota and they didnt reset the maintenance button after oil change I had to ask. | Read Full Review
    9/21/2019 12:00:00 AM | DealerRater
  • ★★★★★ Mika C
    Jeff was awesome and helped me save thousands! I've been here enough times to know what great service is. Whenever I need help I'll be looking for Jeff!! Thank you | Read Full Review
    9/19/2019 12:00:00 AM | DealerRater
  • ★★★★★ Mcfar004
    I went in for an oil change. Jeff was my sales advisor and he treated very well. I had a lot of questions and concerns regarding our van and I feel he went above and beyond for me. | Read Full Review
    9/18/2019 12:00:00 AM | DealerRater
  • ★★★★★ Heather Hadler
    The experience was far better than I expected, it made it easier to wait for the 3+ hours I was there for service. Thank you | Read Full Review
    9/14/2019 12:00:00 AM | DealerRater
  • ★★★★★ Terrill malone
    Good job on getting me in and out will come back and will tell a friend and I give them all 5 stars thanks for good service | Read Full Review
    9/13/2019 12:00:00 AM | DealerRater
  • ★★★★★ Liz Sarkissian
    Beautiful new dealership with friendly, helpful people and a huge selection of vehicles with great prices. Great experience! I highly recommend to anyone looking for a great deal! ??????????Thank you! | Read Full Review
    9/13/2019 12:00:00 AM | Google
  • ★★★★★ Eric
    They were very friendly and had a quick response...they got me in right away. A very pleasant atmosphere. I will be changing all of my service needs to Russ Darrow. | Read Full Review
    9/10/2019 12:00:00 AM | DealerRater
  • ★★★★★ Eric
    They were very friendly and had a quick response...they got me in right away. A very pleasant atmosphere. I will be changing all of my service needs to Russ Darrow. | Read Full Review
    9/10/2019 12:00:00 AM | Cars.com
  • ★★★★★ Vogemat92
    We went to Russ Darrow because of Howard. He helped us in almost every step of the process. He helped us find the right vehicle. He didn't pressure us. He helped us get the rate and terms we were happy with. Eric made sure all of the paperwork was taken care of and helped explain it. Chris helped us with the delivery part. He helped | Read Full Review
    9/9/2019 12:00:00 AM | Cars.com
  • ★★★★★ Vogemat92
    We went to Russ Darrow because of Howard. He helped us in almost every step of the process. He helped us find the right vehicle. He didn't pressure us. He helped us get the rate and terms we were happy with. Eric made sure all of the paperwork was taken care of and helped explain it. Chris helped us with the delivery part. He helped | Read Full Review
    9/9/2019 12:00:00 AM | DealerRater
  • ★★★★★ Sfschmidt
    I hate buying cars with a passion. After 20 years I finally found a place that made it quick, easy and understandable. The staff from start to finish was class A! Thank you!!! | Read Full Review
    9/6/2019 12:00:00 AM | DealerRater
  • ★★★★★ Sfschmidt
    I hate buying cars with a passion. After 20 years I finally found a place that made it quick, easy and understandable. The staff from start to finish was class A! Thank you!!! | Read Full Review
    9/6/2019 12:00:00 AM | Cars.com
  • ★★★★★ Meika Fancher
    | Read Full Review
    9/5/2019 12:00:00 AM | Google
  • ★★★★★ Jacobsondesignshop
    I went in to trade my Jeep in for a new Cherokee lease and the experience was so easy and smooth. I got my payments down to what I wanted and even got some extra features on the car I didn’t even know I could afford. Super happy with my new 2019 Jeep Cherokee. Jalill was awesome. Great personality and never got pushy like some sales | Read Full Review
    9/4/2019 12:00:00 AM | DealerRater
  • ★★★★★ Jacobsondesignshop
    I went in to trade my Jeep in for a new Cherokee lease and the experience was so easy and smooth. I got my payments down to what I wanted and even got some extra features on the car I didn't even know I could afford. Super happy with my new 2019 Jeep Cherokee. Jalill was awesome. Great personality and never got pushy like some sales | Read Full Review
    9/4/2019 12:00:00 AM | Cars.com
  • ★★★★ Night Rider
    Drive in quick lube was pretty quick, but no representative came to greet me.when I pulled in. had to get out then proceed thru the glass doors where the reps were waiting to assist. When entering the waiting room & maybe due to the facility not being completely renovated there is clothing & other merchandise lining the walkway which | Read Full Review
    9/4/2019 12:00:00 AM | Cars.com
  • ★★★★ Night Rider
    Drive in quick lube was pretty quick, but no representative came to greet me.when I pulled in. had to get out then proceed thru the glass doors where the reps were waiting to assist. When entering the waiting room & maybe due to the facility not being completely renovated there is clothing & other merchandise lining the walkway which | Read Full Review
    9/4/2019 12:00:00 AM | DealerRater
  • ★★★★★ Laura
    I wasn't really sure I wanted to buy a car today but Jessica was my salesperson and she had a very low pressure approach that put me at ease and once I decided to buy she was very helpful. Jeff from service was also very helpful and Eric on my paperwork is very efficient and friendly. | Read Full Review
    9/3/2019 12:00:00 AM | DealerRater
  • ★★★★★ #Sheppard8
    Always a great experience. Greater by name and taken care of with care. I would recommend them to my friends and family. This is the only place I receive service. | Read Full Review
    9/2/2019 12:00:00 AM | DealerRater
  • ★★★★★ Bex511
    I arrived at the dealership knowing exactly what I wanted. Was immediately greeted by the team and felt welcomed by Jessica. She was quick to get me behind the wheel for a test drive and super professional and personable. My application process was quick and efficient - left with my brand new wheels in just a few hours. My expectatio | Read Full Review
    9/2/2019 12:00:00 AM | DealerRater
  • ★★★★★ Laura
    I wasn't really sure I wanted to buy a car today but Jessica was my salesperson and she had a very low pressure approach that put me at ease and once I decided to buy she was very helpful. Jeff from service was also very helpful and Eric on my paperwork is very efficient and friendly. | Read Full Review
    9/2/2019 12:00:00 AM | Cars.com
  • ★★★★★ Bex511
    I arrived at the dealership knowing exactly what I wanted. Was immediately greeted by the team and felt welcomed by Jessica. She was quick to get me behind the wheel for a test drive and super professional and personable. My application process was quick and efficient - left with my brand new wheels in just a few hours. My expectatio | Read Full Review
    9/2/2019 12:00:00 AM | Cars.com
  • ★★★★★ #Sheppard8
    Always a great experience. Greater by name and taken care of with care. I would recommend them to my friends and family. This is the only place I receive service. | Read Full Review
    9/1/2019 12:00:00 AM | Cars.com
  • ★★★★★ Shayknox
    I am so excited about my purchase ! My car fits my needs and Felicia was wonderful at helping me choose the right vehicle! This made my day. | Read Full Review
    8/30/2019 12:00:00 AM | Cars.com
  • ★★★★★ Shayknox
    I am so excited about my purchase ! My car fits my needs and Felicia was wonderful at helping me choose the right vehicle! This made my day. | Read Full Review
    8/30/2019 12:00:00 AM | DealerRater
  • ★★★★★ Jessica Glynn
    | Read Full Review
    8/29/2019 12:00:00 AM | Google
  • ★★★★★ Brenda L Jackson
    I love the. New place. I alwys know how my Jeep is doing when I come.to Russ Darrow . The Team is always on point when it comes to taking care of our needs. Great customer service. 💜🚘💋 | Read Full Review
    8/28/2019 12:00:00 AM | DealerRater
  • ★★★★★ Colleen123
    My daughter & I stopped by Russ Darrow one day because I was considering trading in my Ford for a Jeep 😀! That is where I met Jessica! It was a really nice change of pace to work with Jessica, she was very patient (with me) and worked hard to set me up with a vehicle that best fit me as well as my budget. Not only was Jess | Read Full Review
    8/28/2019 12:00:00 AM | DealerRater
  • ★★★★★ Brenda L Jackson
    I love the. New place. I alwys know how my Jeep is doing when I come.to Russ Darrow . The Team is always on point when it comes to taking care of our needs. Great customer service. 💜🚘💋 | Read Full Review
    8/28/2019 12:00:00 AM | Cars.com
  • ★★★★★ Colleen123
    My daughter & I stopped by Russ Darrow one day because I was considering trading in my Ford for a Jeep 😀! That is where I met Jessica! It was a really nice change of pace to work with Jessica, she was very patient (with me) and worked hard to set me up with a vehicle that best fit me as well as my budget. Not only was Jess | Read Full Review
    8/28/2019 12:00:00 AM | Cars.com
  • ★★★★★ Gem 70
    Ordered my tires and they arrived the next day. I set the appointment to have them put on. I got there at 7am and was done by 8:45am. Very polite, efficient, and fast. | Read Full Review
    8/27/2019 12:00:00 AM | Cars.com
  • ★★★★★ Gem 70
    Ordered my tires and they arrived the next day. I set the appointment to have them put on. I got there at 7am and was done by 8:45am. Very polite, efficient, and fast. | Read Full Review
    8/27/2019 12:00:00 AM | DealerRater
  • ★★★★ Eriider
    Needed to have a recall item corrected. They had the parts and took care of it in one hour. Can't say much more about it. | Read Full Review
    8/27/2019 12:00:00 AM | DealerRater
  • ★★★★★ Paul
    New location much better than old one on 76th Street. Service was handled efficiently and effectively. Shuttle service helps.cashier was efficient. Service was quicker than expected. | Read Full Review
    8/26/2019 12:00:00 AM | DealerRater
  • ★★★★★ Paul
    New location much better than old one on 76th Street. Service was handled efficiently and effectively. Shuttle service helps.cashier was efficient. Service was quicker than expected. | Read Full Review
    8/26/2019 12:00:00 AM | Cars.com
  • ★★★★ Magaly gutierrez
    Pasamos por racismo tanto por gente de nuestra misma raza y el manager nunca nos dio la cara ante una situación nos vendieron un carro que ya tenía dueño nunca nos pidieron disculpas nos trataron de una manera tan desagradable ante una situación la cual ellos fueron los culpables y batallamos para que nos regresaron nuestro dinero | Read Full Review
    8/26/2019 12:00:00 AM | Google
  • ★★★★ P1YO Parrandas
    Too bad | Read Full Review
    8/26/2019 12:00:00 AM | Google
  • ★★★★ stefanie Davis
    | Read Full Review
    8/25/2019 12:00:00 AM | Google
  • ★★★★★ Dscook
    Jessica was amazing to work with. We walked in knowing what we wanted to purchase. She didn’t use high pressure sales tactics on us she listened and helped us get what we want. We were in and out in no time with the car we wanted. Thanks! | Read Full Review
    8/24/2019 12:00:00 AM | DealerRater
  • ★★★★★ Dscook
    Jessica was amazing to work with. We walked in knowing what we wanted to purchase. She didn't use high pressure sales tactics on us she listened and helped us get what we want. We were in and out in no time with the car we wanted. Thanks! | Read Full Review
    8/24/2019 12:00:00 AM | Cars.com
  • ★★★★★ Jazzy19
    Was bringing my vehicle in for a recall an issue with the radio Mr. Lee with the service advisor there had me a rental and was very courteous even called and let me know when my vehicle was ready to go and told me that whenever I was ready for my old change the route order the other parts for the other recalled I had just appeared hi | Read Full Review
    8/23/2019 12:00:00 AM | Cars.com
  • ★★★★★ Jazzy19
    Was bringing my vehicle in for a recall an issue with the radio Mr. Lee with the service advisor there had me a rental and was very courteous even called and let me know when my vehicle was ready to go and told me that whenever I was ready for my old change the route order the other parts for the other recalled I had just appeared hi | Read Full Review
    8/23/2019 12:00:00 AM | DealerRater
  • ★★★★★ slh7777
    I went in for an oil change and tire rotation. The waiting room at the new location is a huge improvement! The staff were friendly and my car was ready to go quickly. | Read Full Review
    8/22/2019 12:00:00 AM | DealerRater
  • ★★★★ slh7777
    I went in for an oil change and tire rotation. The waiting room at the new location is a huge improvement! The staff were friendly and my car was ready to go quickly. | Read Full Review
    8/22/2019 12:00:00 AM | Cars.com
  • ★★★★★ Vburg002
    Haven't visited in a long time. The customer service was excellent. I would highly recommend. Great Experience! I will visit again and tell more friends and family. | Read Full Review
    8/21/2019 12:00:00 AM | Cars.com
  • ★★★★★ Vburg002
    Haven't visited in a long time. The customer service was excellent. I would highly recommend. Great Experience! I will visit again and tell more friends and family. | Read Full Review
    8/21/2019 12:00:00 AM | DealerRater
  • ★★★★★ tcs2332
    Rockstar service team. I had a busy schedule so dropped my car off a good 30 minutes early, no questions asked and they got the work done extremely fast! Peace of mind as well knowing they don't upcharge and are down to earth!! Thank you guys I will be back for all my service needs and ideally when I make my next purchase!!! | Read Full Review
    8/20/2019 12:00:00 AM | DealerRater
  • ★★★★★ Louisortez
    I have been dealing with an employee named John, he has been great, does his job and very polite. I have never been dissatisfied with any dealings with Russ Darrow. I have recommended h and the Dealership many times. | Read Full Review
    8/20/2019 12:00:00 AM | DealerRater
  • ★★★★★ Bishop
    I give Russ Dodge Chrysler Jeep this rating because I have 3 vehicles that are Dodge and I've been taking them there since I bought them for service over the years. They do great work and they look into question and they do their very best to get you the answer. | Read Full Review
    8/20/2019 12:00:00 AM | DealerRater
  • ★★★★★ brian baldwin
    Great | Read Full Review
    8/20/2019 12:00:00 AM | Google
  • ★★★★★ Bishop
    I give Russ Dodge Chrysler Jeep this rating because I have 3 vehicles that are Dodge and I've been taking them there since I bought them for service over the years. They do great work and they look into question and they do their very best to get you the answer. | Read Full Review
    8/20/2019 12:00:00 AM | Cars.com
  • ★★★★★ Louisortez
    I have been dealing with an employee named John, he has been great, does his job and very polite. I have never been dissatisfied with any dealings with Russ Darrow. I have recommended h and the Dealership many times. | Read Full Review
    8/20/2019 12:00:00 AM | Cars.com
  • ★★★★★ tcs2332
    Rockstar service team. I had a busy schedule so dropped my car off a good 30 minutes early, no questions asked and they got the work done extremely fast! Peace of mind as well knowing they don't upcharge and are down to earth!! Thank you guys I will be back for all my service needs and ideally when I make my next purchase!!! | Read Full Review
    8/20/2019 12:00:00 AM | Cars.com
  • ★★★★★ Jeep
    My service rep was Jeff who was absolutely amazing, very helpful, kind, professional a delight . look forward scheduling future appointments with the assistance of Jeff | Read Full Review
    8/19/2019 12:00:00 AM | Cars.com
  • ★★★★★ Jeep
    My service rep was Jeff who was absolutely amazing, very helpful, kind, professional a delight . look forward scheduling future appointments with the assistance of Jeff | Read Full Review
    8/19/2019 12:00:00 AM | DealerRater
  • ★★★★ Troymiller5745
    Dealer is fantastic frustrated with Chrysler as a whole as my vehicle has been down for 2 weeks now. Great service though at the dealership itself | Read Full Review
    8/19/2019 12:00:00 AM | DealerRater
  • ★★★★ Troymiller5745
    Dealer is fantastic frustrated with Chrysler as a whole as my vehicle has been down for 2 weeks now. Great service though at the dealership itself | Read Full Review
    8/19/2019 12:00:00 AM | Cars.com
  • ★★★★★ Deonte_17
    I had an amazing experience working with Felicia Cross. This is my first time purchasing a car and she made my experience very memorable. She made the process very easy and explained everything step by step. I will be recommending friends and family to work with her when they are looking to purchase a new vehicle. | Read Full Review
    8/17/2019 12:00:00 AM | Cars.com
  • ★★★★★ Jerome2310
    Felicia was an awesome salesperson. She was very insightful and gave me all the information I was looking for. I am loving my BMW. Thank you | Read Full Review
    8/17/2019 12:00:00 AM | DealerRater
  • ★★★★★ Deonte_17
    I had an amazing experience working with Felicia Cross. This is my first time purchasing a car and she made my experience very memorable. She made the process very easy and explained everything step by step. I will be recommending friends and family to work with her when they are looking to purchase a new vehicle. | Read Full Review
    8/17/2019 12:00:00 AM | DealerRater
  • ★★★★ Jerome2310
    Felicia was an awesome salesperson. She was very insightful and gave me all the information I was looking for. I am loving my BMW. Thank you | Read Full Review
    8/17/2019 12:00:00 AM | Cars.com
  • ★★★★★ 50Cal
    Service appointment was smooth. Service arrival was smooth. The service work was marginal. I came in for recall work. I picked up my vehicle only to return two days later for the same issue except now I had a warning light on. This issued got resolved but tools were left in my vehicle after service was completed. Recommended Solution | Read Full Review
    8/17/2019 12:00:00 AM | Cars.com
  • ★★★★★ 50Cal
    Service appointment was smooth. Service arrival was smooth. The service work was marginal. I came in for recall work. I picked up my vehicle only to return two days later for the same issue except now I had a warning light on. This issued got resolved but tools were left in my vehicle after service was completed. Recommended Solution | Read Full Review
    8/17/2019 12:00:00 AM | DealerRater
  • ★★★★★ MKE jeep owner
    I made an appointment over the phone to get some repairs made that my tire guy recommended. Since my last visit, the moved the dealership and no one on the call mentioned that it was a different location. Thank goodness the guy giving me a ride to work called and gave me a heads while I was driving to the dealership at 6:45AM. Was | Read Full Review
    8/16/2019 12:00:00 AM | DealerRater
  • ★★★★★ Andreas Mercado
    Loved Jessica! | Read Full Review
    8/15/2019 12:00:00 AM | Google
  • ★★★★★ Daniel Smigielski
    Great website with great looking Jeeps, next time I'll be stopping by to purchase one | Read Full Review
    8/14/2019 12:00:00 AM | Google
  • ★★★★★ Deborous Patterson jr
    | Read Full Review
    8/14/2019 12:00:00 AM | Google
  • ★★★★★ carlamsmith4
    | Read Full Review
    8/13/2019 12:00:00 AM | Google
  • ★★★★★ Aubin Muszytowski
    Excellent customer service with a great warranty/selection of vehicles! | Read Full Review
    8/13/2019 12:00:00 AM | Google
  • ★★★★★ Daniel Smigielski
    | Read Full Review
    8/13/2019 12:00:00 AM | Google
  • ★★★★★ Samantgaevas29
    They were very polite, the service was great and fast as well, I’d definitely recommend them to others. Oh , and the waiting area was nice. | Read Full Review
    8/13/2019 12:00:00 AM | DealerRater
  • ★★★★★ Samantgaevas29
    They were very polite, the service was great and fast as well, I'd definitely recommend them to others. Oh , and the waiting area was nice. | Read Full Review
    8/12/2019 12:00:00 AM | Cars.com
  • ★★★★★ Ashley Dunn
    | Read Full Review
    8/10/2019 12:00:00 AM | Google
  • ★★★★★ Angela Lauerman
    | Read Full Review
    8/9/2019 12:00:00 AM | Google
  • ★★★★★ katrina weber
    I needed emergency service on a Friday afternoon. They were fast, friendly, and reasonably priced. I was back home with my vehicle running within the hour! | Read Full Review
    8/9/2019 12:00:00 AM | Google
  • ★★★★★ Joseph A
    Paul in service was very friendly and helpful! | Read Full Review
    8/7/2019 12:00:00 AM | Google
  • ★★★★★ Rick Goetz
    Logan was excellent to work with he worked tirelessly to complete my purchase. His honesty was great I would have no problem recommending him to friends or family great job logan and the team at Russ Darrow Jeep | Read Full Review
    8/5/2019 12:00:00 AM | Google
  • ★★★★★ Maxim Reznik
    | Read Full Review
    8/4/2019 12:00:00 AM | Google
  • ★★★★★ Dalia Dedering
    | Read Full Review
    8/4/2019 12:00:00 AM | Google
  • ★★★★ jeep123
    Logan gave excellent customer service. He was very knowledgeable of the vehicle I was purchasing. He took the time out to explain every features on the vehicle. He made my vehicle purchase less stressful. | Read Full Review
    8/3/2019 12:00:00 AM | DealerRater
  • ★★★★★ José A. Acevedo
    | Read Full Review
    8/1/2019 12:00:00 AM | Google
  • ★★★★★ Mid City
    | Read Full Review
    8/1/2019 12:00:00 AM | Google
  • ★★★★★ Magical Unicorn
    | Read Full Review
    7/29/2019 12:00:00 AM | Google
  • ★★★★★ John Domask
    Beautiful New Facility and Great Staff! Lee Brosnahan did a nice job! | Read Full Review
    7/29/2019 12:00:00 AM | Google
  • ★★★★★ Peter Kingwill
    Great job. In and out quickly. New facility is great! Service team easy to work with and the new waiting room is really nice. | Read Full Review
    7/28/2019 12:00:00 AM | Google
  • ★★★★★ MsTina James
    | Read Full Review
    7/28/2019 12:00:00 AM | Google
  • ★★★★★ Topchef
    Felicia gave top notch service . Very professional. Finance was also great to work with . I will definitely look to work with Felicia again in the future. | Read Full Review
    7/28/2019 12:00:00 AM | DealerRater
  • ★★★★★ Topchef
    Felicia gave top notch service . Very professional. Finance was also great to work with . I will definitely look to work with Felicia again in the future. | Read Full Review
    7/28/2019 12:00:00 AM | Cars.com
  • ★★★★ Benito Rodriguez
    Nothing to say | Read Full Review
    7/28/2019 12:00:00 AM | Google
  • ★★★★★ eric Seymour
    | Read Full Review
    7/26/2019 12:00:00 AM | Google
  • ★★★★★ Quick_wit_tha_lip
    The staff were very nice and knowledgeable. This was my first time getting service done with them and I will definitely choose them in the future for any other needs I may have. I worked with Lee in the service department and my experience was a good one. Thanks Russ Team?? | Read Full Review
    7/26/2019 12:00:00 AM | Google
  • ★★★★★ manuel webb
    | Read Full Review
    7/26/2019 12:00:00 AM | Google
  • ★★★★★ ITSMRSTHOMAS2U
    | Read Full Review
    7/24/2019 12:00:00 AM | Google
  • ★★★★★ David J.
    I had to shop nationwide to find the Dodge Charger Daytona 392 with the features (and color — black, of course) that I wanted. I first found one at a dealer in Houston, but they took more than a week trying to figure out how to do a lease for an out of state customer and then finally let me know they couldn't do it. My second searc | Read Full Review
    7/24/2019 12:00:00 AM | DealerRater
  • ★★★★★ David J.
    I had to shop nationwide to find the Dodge Charger Daytona 392 with the features (and color - black, of course) that I wanted. I first found one at a dealer in Houston, but they took more than a week trying to figure out how to do a lease for an out of state customer and then finally let me know they couldn't do it. My second searc | Read Full Review
    7/24/2019 12:00:00 AM | Cars.com
  • ★★★★ Preston Giles
    Friendly and knowledgeable. Easy transaction | Read Full Review
    7/24/2019 12:00:00 AM | Google
  • ★★★★★ Tim Palmer
    Second vehicle in a year that I’ve purchased from Gary at Russ Darrow. The customer service he provides is unmatched. Knowing my busy work schedule, he Located the vehicle, picked it up and brought it to my job just for me to test drive. Smooth and easy transaction. Oh and the new building is amazing. Customer for life. | Read Full Review
    7/23/2019 12:00:00 AM | Google
  • ★★★★ Elizabeth Calhoun
    Mr. Pannell did a wonderful job helping us! | Read Full Review
    7/23/2019 12:00:00 AM | Google
  • ★★★★ McDavis Slade
    | Read Full Review
    7/23/2019 12:00:00 AM | Google
  • ★★★★ Darquita Moore
    You would LOCATION matters. NOT! Referred a friend to get service here and that was a mistake. DON'T buy a vehicle from RUSS DARROW. Terrible sales and terrible service. The service Manager is unprofessional too. Be looking for secret shoppers soon because I'm contacting the MARKET PLACE.. | Read Full Review
    7/23/2019 12:00:00 AM | Google
  • ★★★★★ Dee H
    Just stopped through. Lovely set up. The customer representative greeted me as soon as I walked in even though he was with a customer. They asked we to sit even though I just needed to get my car checked over. This was nice. They pointed me in the right direction and I loved how everyone was helpful and I loved how neat and comfortab | Read Full Review
    7/22/2019 12:00:00 AM | Google
  • ★★★★★ Gordon Woolever
    Barely had gas in the car. Pulled a dozen credit reports! Probably not staying with this family. | Read Full Review
    7/19/2019 12:00:00 AM | Google
  • ★★★★★ kjbehm
    I had a great experience with this dealership. They worked with me in the price, made sure I understood everything, and found the car that I was searching for. | Read Full Review
    7/18/2019 12:00:00 AM | DealerRater
  • ★★★★★ kevin.ford
    Our Sales Rep Chris Mundell (and Justin Hanna) @ Russ Darrow (MKE) was fantastic. His customer service and salesmanship was outstanding; very professional and very trustworthy...to why we bought 2 Jeeps thru him! He not only made the process easy he provided options for our family to make a good financial decision. Chris Mundell is v | Read Full Review
    7/18/2019 12:00:00 AM | DealerRater
  • ★★★★★ kevin.ford
    Our Sales Rep Chris Mundell (and Justin Hanna) @ Russ Darrow (MKE) was fantastic. His customer service and salesmanship was outstanding; very professional and very trustworthy...to why we bought 2 Jeeps thru him! He not only made the process easy he provided options for our family to make a good financial decision. Chris Mundell is v | Read Full Review
    7/18/2019 12:00:00 AM | Cars.com
  • ★★★★★ katolar
    Jessica was so great to work with. She was very knowledgeable about the car and if she didn't know an answer to one of my questions, she did not hesitate to find the answer for me! Very patient and flexible! | Read Full Review
    7/17/2019 12:00:00 AM | Cars.com
  • ★★★★★ kjbehm
    I had a great experience with this dealership. They worked with me in the price, made sure I understood everything, and found the car that I was searching for. | Read Full Review
    7/17/2019 12:00:00 AM | Cars.com
  • ★★★★★ katolar
    Jessica was so great to work with. She was very knowledgeable about the car and if she didn’t know an answer to one of my questions, she did not hesitate to find the answer for me! Very patient and flexible! | Read Full Review
    7/17/2019 12:00:00 AM | DealerRater
  • ★★★★★ tchadek
    The internet girl Gina was so friendly and helped me with all my questions. I had to travel 70 mins. so I wanted to make sure the vehicle was right for us. | Read Full Review
    7/16/2019 12:00:00 AM | DealerRater
  • ★★★★★ Anthony Thornton
    Quick service. Friendly and professional staff. In and out in less than an hour. | Read Full Review
    7/16/2019 12:00:00 AM | Google
  • ★★★★★ tchadek
    The internet girl Gina was so friendly and helped me with all my questions. I had to travel 70 mins. so I wanted to make sure the vehicle was right for us. | Read Full Review
    7/16/2019 12:00:00 AM | Cars.com
  • ★★★★★ Bridget
    I drove 3 hours to buy it and left with it the same day. Jessica and all the other employees were so kind. It wasn't the easiest deal for various reasons and they all tried to get done | Read Full Review
    7/15/2019 12:00:00 AM | Cars.com
  • ★★★★★ James Pomes
    Excellent service. Quick, efficient car purchase. | Read Full Review
    7/15/2019 12:00:00 AM | Google
  • ★★★★★ Bridget
    I drove 3 hours to buy it and left with it the same day. Jessica and all the other employees were so kind. It wasn’t the easiest deal for various reasons and they all tried to get done | Read Full Review
    7/15/2019 12:00:00 AM | DealerRater
  • ★★★★ Joseph Pease
    Good ride home | Read Full Review
    7/15/2019 12:00:00 AM | Google
  • ★★★★★ Love
    Salesman Michael Hinton was excellent! So much so that we bought 2 vehicles from him at the same time. I am sending my sister his way! | Read Full Review
    7/14/2019 12:00:00 AM | DealerRater
  • ★★★★★ Love
    Salesman Michael Hinton was excellent! So much so that we bought 2 vehicles from him at the same time. I am sending my sister his way! | Read Full Review
    7/14/2019 12:00:00 AM | Cars.com
  • ★★★★★ Rammy55&
    Purchased a 2014 Ram 1500. I would like to give a huge shout out to Felicia for her patience and assistance through the process, she went above and beyond to help me find the right vehicle, and the right price for my situation. It really helped having an experience saleswomen like Felicia Cross. I am extremely happy with my purch | Read Full Review
    7/13/2019 12:00:00 AM | Cars.com
  • ★★★★★ Rammy55&
    Purchased a 2014 Ram 1500. I would like to give a huge shout out to Felicia for her patience and assistance through the process, she went above and beyond to help me find the right vehicle, and the right price for my situation. It really helped having an experience saleswomen like Felicia Cross. I am extremely happy with my purch | Read Full Review
    7/13/2019 12:00:00 AM | DealerRater
  • ★★★★★ shirley kimmons
    | Read Full Review
    7/12/2019 12:00:00 AM | Google
  • ★★★★★ Al Polk
    | Read Full Review
    7/11/2019 12:00:00 AM | Google
  • ★★★★ Dee H
    | Read Full Review
    7/10/2019 12:00:00 AM | Google
  • ★★★★ V. Raspberry
    | Read Full Review
    7/10/2019 12:00:00 AM | Google
  • ★★★★★ Will
    Thanks Russ Darrow for getting me the truck I wanted. Thanks Jessica and Eric for making the process easy and explaining everything to me. Thanks | Read Full Review
    7/8/2019 12:00:00 AM | DealerRater
  • ★★★★★ Stop 4
    I got the van I wanted at the price I wanted. Every other dealer laughed at my offers and Russ Darrow worked with me and gave me the best deal. | Read Full Review
    7/8/2019 12:00:00 AM | DealerRater
  • ★★★★★ Will
    Thanks Russ Darrow for getting me the truck I wanted. Thanks Jessica and Eric for making the process easy and explaining everything to me. Thanks | Read Full Review
    7/8/2019 12:00:00 AM | Cars.com
  • ★★★★★ Diana Carter
    | Read Full Review
    7/7/2019 12:00:00 AM | Google
  • ★★★★★ Gloria Blackmon
    Salesman was helpful | Read Full Review
    7/6/2019 12:00:00 AM | Google
  • ★★★★ Sheila123
    Overall, I had a good wait . I believe that they could work the in and out timing . The waiting time could be less . Thank you | Read Full Review
    7/6/2019 12:00:00 AM | DealerRater
  • ★★★★ Sheila123
    Overall, I had a good wait . I believe that they could work the in and out timing . The waiting time could be less . Thank you | Read Full Review
    7/6/2019 12:00:00 AM | Cars.com
  • ★★★★★ William Combs
    | Read Full Review
    7/5/2019 12:00:00 AM | Google
  • ★★★★★ Sonya Rogers
    Awesome as always | Read Full Review
    7/1/2019 12:00:00 AM | Google
  • ★★★★★ KristyMKEp
    I had done my research and knew the exact car I wanted. I saw it on the dealership’s website so I called; unfortunately the car had JUST been sold. Jessica located a very close comparable and had it driven from Madison to Milwaukee within 24 hours. She called once it arrived and about three hours later I came home with the best car I | Read Full Review
    6/30/2019 12:00:00 AM | DealerRater
  • ★★★★★ KristyMKEp
    I had done my research and knew the exact car I wanted. I saw it on the dealership's website so I called; unfortunately the car had JUST been sold. Jessica located a very close comparable and had it driven from Madison to Milwaukee within 24 hours. She called once it arrived and about three hours later I came home with the best car I | Read Full Review
    6/30/2019 12:00:00 AM | Cars.com
  • ★★★★★ Kbuss
    I had a wonderful experience leasing my vehicle from Russ Darrow. I will definitely be back for another one in three years. I am happily satisfied. | Read Full Review
    6/29/2019 12:00:00 AM | Cars.com
  • ★★★★★ Nathan
    I came to Russ Darrow to understand the benefits between financing to own and leasing a vehicle and also compare my options between other dealerships. Jessica Charris helped me right away as I walked in and was very informative upon the questions I had. She was able to show me my ideal car and also work out a deal giving me a better | Read Full Review
    6/29/2019 12:00:00 AM | DealerRater
  • ★★★★★ Kbuss
    I had a wonderful experience leasing my vehicle from Russ Darrow. I will definitely be back for another one in three years. I am happily satisfied. | Read Full Review
    6/29/2019 12:00:00 AM | DealerRater
  • ★★★★★ Linda Bowman
    Excellent customer service will continue to go there. | Read Full Review
    6/29/2019 12:00:00 AM | Google
  • ★★★★★ Gail Ewing
    Lee Brosnahan was very knowledgeable, courteous, and Kind. Thank you so much Lee and my Russ Darrow Family | Read Full Review
    6/29/2019 12:00:00 AM | Google
  • ★★★★★ Crystal50
    Chris was excellent, he really helped me out seeing that I hadn't brought a new car since 1993. Loved the experience will definitely recommend others. | Read Full Review
    6/28/2019 12:00:00 AM | DealerRater
  • ★★★★★ Crystal50
    Chris was excellent, he really helped me out seeing that I hadn't brought a new car since 1993. Loved the experience will definitely recommend others. | Read Full Review
    6/28/2019 12:00:00 AM | Cars.com
  • ★★★★★ Jmertz1
    Jessica is fantastic to work with! While all the other salesmen stood around and did nothing Jessica bent over backwards helping me sell my car to her dealership while also completing a sale on the side. Very impressive! She was easy to work with and took great care of me! Would definitely recommend! | Read Full Review
    6/27/2019 12:00:00 AM | DealerRater
  • ★★★★★ L Wood
    Jeff has good customer skills and he is very easy to work with. Thank you for everything. | Read Full Review
    6/27/2019 12:00:00 AM | Google
  • ★★★★★ Don Burton
    | Read Full Review
    6/27/2019 12:00:00 AM | Google
  • ★★★★★ Crystal Alexander
    | Read Full Review
    6/27/2019 12:00:00 AM | Google
  • ★★★★ Miriamlee123
    Jeffery was very nice and made sure I understood everything my service was done very professionally and in a timely manner I would recommend others about the service | Read Full Review
    6/27/2019 12:00:00 AM | DealerRater
  • ★★★★★ Mssmith025
    Great service and help from Jeff - very professional and knowledgeable about what was needed... he went above and beyond to ensure I was happy with the service and made sure nothing else needed addressing | Read Full Review
    6/26/2019 12:00:00 AM | DealerRater
  • ★★★★★ Nick Batts
    | Read Full Review
    6/26/2019 12:00:00 AM | Google
  • ★★★★★ Latasha Carney
    | Read Full Review
    6/26/2019 12:00:00 AM | Google
  • ★★★★★ Jmertz1
    Jessica is fantastic to work with! While all the other salesmen stood around and did nothing Jessica bent over backwards helping me sell my car to her dealership while also completing a sale on the side. Very impressive! She was easy to work with and took great care of me! Would definitely recommend! | Read Full Review
    6/26/2019 12:00:00 AM | Cars.com
  • ★★★★★ Mssmith025
    Great service and help from Jeff - very professional and knowledgeable about what was needed... he went above and beyond to ensure I was happy with the service and made sure nothing else needed addressing | Read Full Review
    6/25/2019 12:00:00 AM | Cars.com
  • ★★★★★ Keldrick Jenkins
    | Read Full Review
    6/23/2019 12:00:00 AM | Google
  • ★★★★★ John Ajagu
    Great experience, very helpful, knowledgeable about their cars and willing to help consumers with any questions that arise. | Read Full Review
    6/21/2019 12:00:00 AM | Google
  • ★★★★ Marilyn Smith
    | Read Full Review
    6/21/2019 12:00:00 AM | Google
  • ★★★★★ Cargirl
    I called and changed my appointment time at the last minute. I was able to reshedule for same day service. I was greeted with awesome customer service. | Read Full Review
    6/19/2019 12:00:00 AM | DealerRater
  • ★★★★★ Cargirl
    I called and changed my appointment time at the last minute. I was able to reshedule for same day service. I was greeted with awesome customer service. | Read Full Review
    6/19/2019 12:00:00 AM | Cars.com
  • ★★★★ Sade Wright
    I bought a car (Acura MDX) from this place at the end of February & I’ve already had the 3 free oil changes they offer. The first day I got the car I had to pay $300+ to get the power steering pump fixed. Now here it is June my battery light pops on & car will not drive backwards only drives forward & won’t even start. The transmissi | Read Full Review
    6/19/2019 12:00:00 AM | Google
  • ★★★★★ Sue K
    | Read Full Review
    6/18/2019 12:00:00 AM | Google
  • ★★★★★ Monica Pope
    | Read Full Review
    6/18/2019 12:00:00 AM | Google
  • ★★★★ Jaames Lampley
    | Read Full Review
    6/16/2019 12:00:00 AM | Google
  • ★★★★★ PRD
    Russ Darrow Jeep is a great dealership. I worked with Jessica Charris and she is really great and very knowledgeable about the vehicle. Thanks much! | Read Full Review
    6/15/2019 12:00:00 AM | DealerRater
  • ★★★★★ PRD
    Russ Darrow Jeep is a great dealership. I worked with Jessica Charris and she is really great and very knowledgeable about the vehicle. Thanks much! | Read Full Review
    6/15/2019 12:00:00 AM | Cars.com
  • ★★★★★ L F
    Needed my tire serviced due to something making it constantly leak... looked down and phone and back up again and it was already done! Thank you for the Professionalism and Speed Andrew Strother! | Read Full Review
    6/14/2019 12:00:00 AM | Google
  • ★★★★★ Diamond Webber
    | Read Full Review
    6/13/2019 12:00:00 AM | Google
  • ★★★★★ tt.johnson89
    Mr. Green was amazing and assisted me with every need!! He and his colleagues at RD ensured I received the best service!!! I recommend RussDarrow! | Read Full Review
    6/13/2019 12:00:00 AM | DealerRater
  • ★★★★★ tt.johnson89
    Mr. Green was amazing and assisted me with every need!! He and his colleagues at RD ensured I received the best service!!! I recommend RussDarrow! | Read Full Review
    6/13/2019 12:00:00 AM | Cars.com
  • ★★★★★ Gerald Feldman
    Pros: 1. Salesperson was patient, friendly and helpful. 2. Sales manager kept his commitment to my trade-in value, despite having to reduce the sales price. Cons: 1. Their "free oil change" offer is misleading. My vehicle requires synthetic oil, yet the "free oil change" only covers conventional oil. The upcharge to synthetic is mor | Read Full Review
    6/13/2019 12:00:00 AM | Google
  • ★★★★★ Mario Clements
    It was a whole lot of organized people with not to good of customer service skills | Read Full Review
    6/12/2019 12:00:00 AM | Google
  • ★★★★★ Andrea Cook
    I went in for oil change and the service guy Andrew was so helpful and courteous. I was in and out quickly. Great service | Read Full Review
    6/10/2019 12:00:00 AM | Google
  • ★★★★★ Danny Morgan
    My service was great, very professional thanks alot. | Read Full Review
    6/10/2019 12:00:00 AM | Google
  • ★★★★★ Carla Ferguson
    Very professional and I felt like I was at home very at home. | Read Full Review
    6/10/2019 12:00:00 AM | Google
  • ★★★★★ Jamie Corona
    | Read Full Review
    6/9/2019 12:00:00 AM | Google
  • ★★★★★ Scott Kunkel
    | Read Full Review
    6/7/2019 12:00:00 AM | Google
  • ★★★★★ Dodge18
    Everyone is always very friendly and welcoming. They explain everything and make sure you understand. They exemplify what great customer care and service should always be like | Read Full Review
    6/7/2019 12:00:00 AM | DealerRater
  • ★★★★★ Dodge18
    Everyone is always very friendly and welcoming. They explain everything and make sure you understand. They exemplify what great customer care and service should always be like | Read Full Review
    6/7/2019 12:00:00 AM | Cars.com
  • ★★★★ Jocelyn P
    Only dealership in milwaukee that had the car i was looking for and was patient enough with me to ensure i pulled off in the vehicle of my choice. as a first time buyer, i was very satisfied with their service. | Read Full Review
    6/7/2019 12:00:00 AM | Cars.com
  • ★★★★★ Michael A
    5/31/19 Visit Well, this last visit I came in because my tire had a nail in what I believed to be ‘tread’. I was informed it was ‘sidewall’ and I would need to purchase a tire. I agreed but the tire had to be ordered. I was advised that I would be ok until the next day even after telling the service advisor that I needed to travel o | Read Full Review
    6/6/2019 12:00:00 AM | Google
  • ★★★★★ Tobyn Edwards
    | Read Full Review
    6/6/2019 12:00:00 AM | Google
  • ★★★★★ pauline ziegler
    | Read Full Review
    6/6/2019 12:00:00 AM | Google
  • ★★★★★ tyron hooks
    I always feel like they do a great job! Service advisors routinely find a way to give or apply a discount. Work is performed in promised time frame. Decent waiting area amenities as well. | Read Full Review
    6/6/2019 12:00:00 AM | Google
  • ★★★★★ Justin Fehrman
    | Read Full Review
    6/6/2019 12:00:00 AM | Google
  • ★★★★ John jones
    First sales representative did not do a good job. Did not know the products well. Even very simple details. The second sales representative was very knowledgeable and did a very good job. Worked hard to appease me | Read Full Review
    6/6/2019 12:00:00 AM | Google
  • ★★★★★ Ann Luck
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    6/4/2019 12:00:00 AM | Google
  • ★★★★ M Saucedo
    They scratched my vehicle and will not make repairs on it im very very upset. | Read Full Review
    6/4/2019 12:00:00 AM | Google
  • ★★★★ Ed Smith
    I recently retired from the military. My duty station was in Madison. When my Dodge Ram needed work I brought to Russ Darrow on the east side of Madison. All of my maintenance and repairs were done there. I just calculated it; $18,506. They were very fair and only repaired what was needed. Since I'm not in Madison anymore I am | Read Full Review
    6/4/2019 12:00:00 AM | Google
  • ★★★★★ Susan England Rinehart
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    6/2/2019 12:00:00 AM | Google
  • ★★★★★ ash.merced88
    Wide selection of vehicles. This is now my second vehicle purchasing from them. Hopefully the next person's able to find what they want just like I did. | Read Full Review
    6/2/2019 12:00:00 AM | DealerRater
  • ★★★★★ ash.merced88
    Wide selection of vehicles. This is now my second vehicle purchasing from them. Hopefully the next person's able to find what they want just like I did. | Read Full Review
    6/2/2019 12:00:00 AM | Cars.com
  • ★★★★ Unhappy Customer
    I strongly do not recommend this dealership. We did our pre approval before arriving to the dealership, we knew exactly what car we were getting. When we got there to test drive it the inside was filthy, mind you we made an appointment the day before to come and look at it so they had plenty of time to detail the inside instead of | Read Full Review
    6/2/2019 12:00:00 AM | Cars.com
  • ★★★★★ KLDSR1 .
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    6/1/2019 12:00:00 AM | Google
  • ★★★★★ VL VLL
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    5/31/2019 12:00:00 AM | Google
  • ★★★★★ Ryan Gersonde
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    5/31/2019 12:00:00 AM | Google
  • ★★★★ Gina Schultz
    I have a recall for airbags. I was told on the phone that it would take 1 hour. I get to the dealership and they tell me up to 3 hours! Very poor service from the person on the phone as he could have looked this information up and told me the correct time. Then I asked to have my key reprogrammed and they want $65. REALLY??? For an e | Read Full Review
    5/31/2019 12:00:00 AM | Google
  • ★★★★★ Ken Krei
    Excellent service, great selection, outstanding sales support!! | Read Full Review
    5/30/2019 12:00:00 AM | Google
  • ★★★★★ Johnny Griffin
    | Read Full Review
    5/30/2019 12:00:00 AM | Google
  • ★★★★★ Paul Sheppard
    Express oil change going on an hour | Read Full Review
    5/30/2019 12:00:00 AM | Google
  • ★★★★★ LaShona Winfield
    | Read Full Review
    5/29/2019 12:00:00 AM | Google
  • ★★★★★ Jennifer Pagel
    Customer service is excellent. They (especially Jeff Best) go above and beyond to make sure my concerns are dealt with quickly! | Read Full Review
    5/29/2019 12:00:00 AM | Google
  • ★★★★★ LaNae414
    My experience at this dealership was amazing from the time I stepped in the door. Mr. Green greeted me and welcomed me. He assessed my need, wants and assisted me on making an excellent choice in purchasing. He was very knowledgeable about the vehicles specs. Best car salesman ever, I've referred countless people to him due to his pr | Read Full Review
    5/29/2019 12:00:00 AM | DealerRater
  • ★★★★★ LaNae414
    My experience at this dealership was amazing from the time I stepped in the door. Mr. Green greeted me and welcomed me. He assessed my need, wants and assisted me on making an excellent choice in purchasing. He was very knowledgeable about the vehicles specs. Best car salesman ever, I've referred countless people to him due to his pr | Read Full Review
    5/29/2019 12:00:00 AM | Cars.com
  • ★★★★★ Kzanis
    Gary Smith was wonderful to work with and very knowledgeable about my vehicle. I will be recommending and using his services in the future. The staff at Russ Darrow made car buying easy! | Read Full Review
    5/29/2019 12:00:00 AM | Cars.com
  • ★★★★ chalissawilliams15
    The dealers here at Russ Darrow really takes their time to understand and get to know what you are looking for in a vehicle. Romero is great with helping you find exactly what you're looking for and for an affordable price. | Read Full Review
    5/29/2019 12:00:00 AM | Cars.com
  • ★★★★ chalissawilliams15
    The dealers here at Russ Darrow really takes their time to understand and get to know what you are looking for in a vehicle. Romero is great with helping you find exactly what you're looking for and for an affordable price. | Read Full Review
    5/29/2019 12:00:00 AM | DealerRater
  • ★★★★ Kendell Johnson
    I had a very positive experience at Russ Darrow. My salesman (Gary S.) was very professional and courteous. He came in on his day off to accommodate me. I truly appreciated his business ethic. Actually, all if the staff that I encountered were of the up most caliber. Thank you Russ Darrow for a wonderfully positive experience. | Read Full Review
    5/29/2019 12:00:00 AM | Google
  • ★★★★★ justDREANA
    I always feel that everyone from the sales personnel to the service techs have my best interests in mind. I only have one complaint. Ask Mr Greene what that may be. | Read Full Review
    5/28/2019 12:00:00 AM | DealerRater
  • ★★★★★ New Jeep Girl
    I was in the market to replace my 13-year-old Jeep Liberty and I've had my eye on the Renegade for the past year or so. I worked with an awesome sales guy who was patient and answered all of my questions. Russ Darrow had an amazing inventory compared to some other dealerships. | Read Full Review
    5/28/2019 12:00:00 AM | Cars.com
  • ★★★★★ justDREANA
    I always feel that everyone from the sales personnel to the service techs have my best interests in mind. I only have one complaint. Ask Mr Greene what that may be. | Read Full Review
    5/28/2019 12:00:00 AM | Cars.com
  • ★★★★★ Dodge Boy
    I purchased newa 2019 Ram Classic. It was the best experience I have ever had making a vehicle purchase. I will recommend Russ Darrow to my friends and family. Jessica Charris was very knowledgeable and very friendly to work with. The best car sales associate I ever dealt with. It was an all around great experience. | Read Full Review
    5/27/2019 12:00:00 AM | DealerRater
  • ★★★★★ Shamika
    Thanks for the great experience I would definitely recommend you guys to other customers, Jeff was very polite and generous I felt important, understood, and my service was done in a good timely manner, great customer service! There were other employees there didn’t get there names but overall great customer service! | Read Full Review
    5/27/2019 12:00:00 AM | DealerRater
  • ★★★★★ Shamika
    Thanks for the great experience I would definitely recommend you guys to other customers, Jeff was very polite and generous I felt important, understood, and my service was done in a good timely manner, great customer service! There were other employees there didn't get there names but overall great customer service! | Read Full Review
    5/27/2019 12:00:00 AM | Cars.com
  • ★★★★★ Dodge Boy
    I purchased newa 2019 Ram Classic. It was the best experience I have ever had making a vehicle purchase. I will recommend Russ Darrow to my friends and family. Jessica Charris was very knowledgeable and very friendly to work with. The best car sales associate I ever dealt with. It was an all around great experience. | Read Full Review
    5/27/2019 12:00:00 AM | Cars.com
  • ★★★★★ Nichole Janny
    I am posting this review on behalf of my father. He recently purchased a 2019 Ram Classic. "It was the best experience I have ever had making a vehicle purchase. I will recommend Russ Darrow to my friends and family. Jessica Charris was very knowledgeable and friendly to work with. The best car sales associate I ever dealt with. It | Read Full Review
    5/27/2019 12:00:00 AM | Google
  • ★★★★★ Melodie Falek
    Jessica was exceptional with her service! She went above and beyond getting me into the vehicle that I wanted! I will be a returning customer in the future. Thank you! | Read Full Review
    5/27/2019 12:00:00 AM | Google
  • ★★★★★ George Matthews
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    5/26/2019 12:00:00 AM | Google
  • ★★★★★ Daniel Metzger
    Went in for parts and all involved were very nice and they took good care of me. | Read Full Review
    5/26/2019 12:00:00 AM | Google
  • ★★★★★ cecilia gonzalez
    Good services! Help me find all my needs in choosing my new vehicle! I highly recommend! | Read Full Review
    5/26/2019 12:00:00 AM | Google
  • ★★★★ Jim Kidd
    Felicia who took care of me made the whole process smooth and fast. | Read Full Review
    5/26/2019 12:00:00 AM | Google
  • ★★★★★ emma johnson
    Very professional.... Nice experience I will be back... Thanks Emma Johnson | Read Full Review
    5/24/2019 12:00:00 AM | Google
  • ★★★★★ Cindyyy01
    Great ppl and service ! thanks to Jessica for being so nice and helpful ,deff will be back soon!! Thanks russ darrow for making my parents happy!!! 🎊 | Read Full Review
    5/24/2019 12:00:00 AM | Cars.com
  • ★★★★★ Cindyyy01
    Great ppl and service ! thanks to Jessica for being so nice and helpful ,deff will be back soon!! Thanks russ darrow for making my parents happy!!! 🎊 | Read Full Review
    5/24/2019 12:00:00 AM | DealerRater
  • ★★★★ Chris Mcelwee
    Thanks to John in service for being straight up honest and doing a great job expediting the work on my truck | Read Full Review
    5/24/2019 12:00:00 AM | Google
  • ★★★★★ Ashley Wegner
    | Read Full Review
    5/23/2019 12:00:00 AM | Google
  • ★★★★★ Ash Lambert
    Excellent service, very informative of what was going on with vehicle while they were working on it. | Read Full Review
    5/23/2019 12:00:00 AM | Google
  • ★★★★★ Matthew Wuttke
    First car I purchased and was the fastest and smoothest car purchase experience my parents have seen. Felicia Cross is the best salesperson that Russ Darrow has. | Read Full Review
    5/23/2019 12:00:00 AM | Google
  • ★★★★★ Van58
    Called concerned that my radio /GPS not working and we were leaving in morning on road trip. I called brought the van over and they took care of the problem right away | Read Full Review
    5/23/2019 12:00:00 AM | DealerRater
  • ★★★★★ Van58
    Called concerned that my radio /GPS not working and we were leaving in morning on road trip. I called brought the van over and they took care of the problem right away | Read Full Review
    5/23/2019 12:00:00 AM | Cars.com
  • ★★★★ Gordon Mueller
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    5/23/2019 12:00:00 AM | Google
  • ★★★★★ lauren sallis
    | Read Full Review
    5/22/2019 12:00:00 AM | Google
  • ★★★★★ Theresa Bishop
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    5/22/2019 12:00:00 AM | Google
  • ★★★★ Salina Gregory
    | Read Full Review
    5/22/2019 12:00:00 AM | Google
  • ★★★★★ Dustin Stromberg
    Was great working with the salesman, he was a pleasure during the entire process. Also, I felt that after comparing many vehicles I got a FANTASTIC price. | Read Full Review
    5/20/2019 12:00:00 AM | Google
  • ★★★★ JayPolk
    Made an appointment to have a leak looked at. I received an appointment and the service area diagnosed the issue and repaired the problem same day. | Read Full Review
    5/20/2019 12:00:00 AM | Cars.com
  • ★★★★ JayPolk
    Made an appointment to have a leak looked at. I received an appointment and the service area diagnosed the issue and repaired the problem same day. | Read Full Review
    5/20/2019 12:00:00 AM | DealerRater
  • ★★★★★ Ricardo Ramos
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    5/18/2019 12:00:00 AM | Google
  • ★★★★★ patty@rspr.com
    As always great service and people at Russ Darrow Jeep. I love my car and the oil changes are easy at the dealership. Great to look at new cars while I am there too. | Read Full Review
    5/17/2019 12:00:00 AM | DealerRater
  • ★★★★★ patty@rspr.com
    As always great service and people at Russ Darrow Jeep. I love my car and the oil changes are easy at the dealership. Great to look at new cars while I am there too. | Read Full Review
    5/17/2019 12:00:00 AM | Cars.com
  • ★★★★★ Kimberly Mathiak
    | Read Full Review
    5/14/2019 12:00:00 AM | Google
  • ★★★★★ Jean Waid
    The job is done. The service team and Drew, service coordinator, was great. I feel they kept the cost down as much as possible. Everything is now working well. My vehicle is 11 years old with low mileage. I'll be good to go for a few more years! | Read Full Review
    5/14/2019 12:00:00 AM | Google
  • ★★★★★ Ryan Harrison
    Great experience with Romaro Green. Fast easy kept it simple. | Read Full Review
    5/14/2019 12:00:00 AM | Google
  • ★★★★★ Jean Waid
    So far, so good! | Read Full Review
    5/10/2019 12:00:00 AM | Google
  • ★★★★★ Natalie Jackson
    | Read Full Review
    5/10/2019 12:00:00 AM | Google
  • ★★★★★ Chevygirl
    Dan Porth always takes great care of our cars when we bring them in for service. Very friendly and polite. Can't wait to see the new service center in June 2019!! | Read Full Review
    5/9/2019 12:00:00 AM | DealerRater
  • ★★★★★ matthew williams
    They got me in at 5:30 for an oil change and tire rotation.drew is the man!! | Read Full Review
    5/8/2019 12:00:00 AM | Google
  • ★★★★★ Nicholas Truog
    My tire had a leak on my black Pontiac and I was told that when I took it in it would take 30 to 40 minutes to check it and possibly fix it. I ended up waiting over an hour, and was told my tire was not fixable and I needed a new tire. I got a second opinion, the mechanic was able to patch it up fine. I’m really disappointed I waste | Read Full Review
    5/8/2019 12:00:00 AM | Google
  • ★★★★ Rob Lieske
    Purchased a nicely used SUV from them and an extended warranty which they eluded to be a bumper to bumper warranty for the duration of my loan. Now I came back for service to the a/c system and after much back and forth, they claim my warranty that cost nearly 2k$ is nothing more than a drive train warranty valid for only 12 months. | Read Full Review
    5/8/2019 12:00:00 AM | Google
  • ★★★★ Charles Beaty
    Horrible experience with their collision center. 3 weeks later on a 9 hours repair and the shop will not return calls or finish the vehicles. It was only minor repairs and I am still without my vehicles. No return calls from the GM Chad either. | Read Full Review
    5/8/2019 12:00:00 AM | Google
  • ★★★★★ Sophia Early
    GREAT!! | Read Full Review
    5/7/2019 12:00:00 AM | Google
  • ★★★★ Nicole Tanner
    | Read Full Review
    5/7/2019 12:00:00 AM | Google
  • ★★★★★ Jaylen Williams
    | Read Full Review
    5/6/2019 12:00:00 AM | Google
  • ★★★★★ Roshelle Nunn
    The rep Drew is always nice. He knows my name he always explains everything to me.Great customer service | Read Full Review
    5/6/2019 12:00:00 AM | Google
  • ★★★★★ David Stenson
    | Read Full Review
    5/4/2019 12:00:00 AM | Google
  • ★★★★★ Jeffrey Campbell
    | Read Full Review
    5/4/2019 12:00:00 AM | Google
  • ★★★★★ Mike Watson
    | Read Full Review
    5/4/2019 12:00:00 AM | Google
  • ★★★★★ Beatrice Maxwell-Henry
    I didn’t like the fact I couldn’t get my car until the warranty paid their payment. Then when I called the warranty company they said the invoice for payment was not sent. 2 days without was not cool. | Read Full Review
    5/2/2019 12:00:00 AM | Google
  • ★★★★★ Loghn Hollenberg
    Had the aid of two members of the staff in purchasing, and taking home my 2010 Honda Civic as a replacement for my 2002 Volkswagen Jetta. Both Ralph Racette, and Chris Mundell were informative and helpful on the topic given how last minute the decision was for me. In addition, the paperwork and time frame for getting everything set | Read Full Review
    4/30/2019 12:00:00 AM | Google
  • ★★★★★ John Blasky
    I just had my car serviced at Russ Darrow on North 76th street in Milwaukee and couldn’t be happier with the results! Making my appointment was easy and convenient for me. Dan in the service department was quick to get my car in for repairs and, in a matter of hours it was ready to be picked up! I received emails from Dan throughout | Read Full Review
    4/30/2019 12:00:00 AM | Google
  • ★★★★ Carthell Frazier
    Clean and charming staff that actually care. | Read Full Review
    4/30/2019 12:00:00 AM | Google
  • ★★★★ Samantha Shepherd
    Came on to write a review and saw the other low review comments. EXACT same situation happened to me that KI Sports mentioned three weeks ago. Reached out to the manager and no response so I reached out to headquarters and filed a complaint. | Read Full Review
    4/30/2019 12:00:00 AM | Google
  • ★★★★★ Jhanisha
    The sales Rep was good. The only thing I didn’t like was the wait time for the finance manager. I got to the dealership at 630pm and didn’t leave until like 11:20pm. Also I still haven’t received any information from the lender to set up my payments. The sales rep didn’t have anything to do with that. Gary was fantastic and would rec | Read Full Review
    4/29/2019 12:00:00 AM | DealerRater
  • ★★★★★ Mgriep
    Jessica was very friendly and very helpful. She listened to what I was looking for and the price I wanted to spend. She was quick and dedicated to help me find a vehicle. | Read Full Review
    4/28/2019 12:00:00 AM | DealerRater
  • ★★★★★ Marisol Lopez
    | Read Full Review
    4/27/2019 12:00:00 AM | Google
  • ★★★★★ Michael Kniess
    Took my Jeep in for routine maintenance (oil change). Service dept was quick and friendly. I chatted with a couple sales reps while waiting, they were knowledgeable and friendly as well. Always an easy experience. | Read Full Review
    4/27/2019 12:00:00 AM | Google
  • ★★★★★ Gail Ewing
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    4/26/2019 12:00:00 AM | Google
  • ★★★★★ Michael B
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    4/26/2019 12:00:00 AM | Google
  • ★★★★★ Curt D
    | Read Full Review
    4/24/2019 12:00:00 AM | Google
  • ★★★★★ Jackie Huff
    Jeff the service guy was very professional & informative. He also updated me regularly how the progress of the service was going and also left a phone where I could text if I had any questions or concerns. | Read Full Review
    4/24/2019 12:00:00 AM | Google
  • ★★★★★ Rhiannon Zarling
    Gary and the rest of the team went above and beyond for me. This is my second Jeep from them and I couldn’t be happier!!! | Read Full Review
    4/24/2019 12:00:00 AM | Google
  • ★★★★★ Sharon McIntyre
    Everytime that service is requested from Russ Darrow I have always been pleased. The service department is very professional and knowledgeable. I don't and have ever felt like just a "number". Thanks so much! Lee is awesome!?????????? | Read Full Review
    4/22/2019 12:00:00 AM | Google
  • ★★★★ Justin Comer
    Awesome staff Gary and his manager Justin did they best to get me the deal I needed! | Read Full Review
    4/22/2019 12:00:00 AM | Google
  • ★★★★★ Robert Lee
    ok services | Read Full Review
    4/22/2019 12:00:00 AM | Google
  • ★★★★★ Satisfied
    My sales person was very courteous and knowledgable. She made me a deal that was good for me and to help me with my credit challenges. She.made me feel very good about my purchase. | Read Full Review
    4/20/2019 12:00:00 AM | DealerRater
  • ★★★★★ vanessa jemison
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    4/19/2019 12:00:00 AM | Google
  • ★★★★★ Matt Lewis
    Jessica was great to work with. Straight to the point- No BS. They worked with me to get what I wanted. The New Car Sales Manager was great as well--cant remember his name | Read Full Review
    4/18/2019 12:00:00 AM | Google
  • ★★★★★ Carla Ferguson
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    4/18/2019 12:00:00 AM | Google
  • ★★★★★ Matt Lewis
    | Read Full Review
    4/17/2019 12:00:00 AM | Google
  • ★★★★★ Harold Gilbertson
    Couldnt of had a better experiance jeef your ?? | Read Full Review
    4/17/2019 12:00:00 AM | Google
  • ★★★★ Maxwell Carter
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    4/17/2019 12:00:00 AM | Google
  • ★★★★★ Debra James
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    4/17/2019 12:00:00 AM | Google
  • ★★★★★ Quinetta Carter
    Great I loved it | Read Full Review
    4/16/2019 12:00:00 AM | Google
  • ★★★★ Steven Webb
    Run Away!!!! Very unorganized! The deal was okay but nothing great about it to go back or I would'nt recommend anybody to go there but wouldn't go out of my way to say anything negative about it either to be fair! | Read Full Review
    4/16/2019 12:00:00 AM | Google
  • ★★★★★ Nikki Palms
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    4/15/2019 12:00:00 AM | Google
  • ★★★★★ Sherri Vogedes
    all good | Read Full Review
    4/15/2019 12:00:00 AM | Google
  • ★★★★★ Monique Jackson
    | Read Full Review
    4/15/2019 12:00:00 AM | Google
  • ★★★★★ Silver01
    I was was greeted with courtesy from the staff that I came in contact. with regarding paper work everything was explain was given a good price on vehicle. | Read Full Review
    4/15/2019 12:00:00 AM | DealerRater
  • ★★★★ Tactical 556. AP
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    4/15/2019 12:00:00 AM | Google
  • ★★★★★ Curtis Cathren
    | Read Full Review
    4/14/2019 12:00:00 AM | Google
  • ★★★★★ Kavitha Sagi
    | Read Full Review
    4/14/2019 12:00:00 AM | Google
  • ★★★★★ Beautiful El
    Thank you for always having time to fix my car may God bless u jeff | Read Full Review
    4/13/2019 12:00:00 AM | Google
  • ★★★★ Brian McGrath
    | Read Full Review
    4/13/2019 12:00:00 AM | Google
  • ★★★★★ Tina37
    The staff was flexible and patient during my search for a vehicle suggested options o didn’t consider. Knowledge staff that listens to the customer | Read Full Review
    4/12/2019 12:00:00 AM | DealerRater
  • ★★★★★ DiAnne Tanski
    | Read Full Review
    4/11/2019 12:00:00 AM | Google
  • ★★★★ andy kaiser
    | Read Full Review
    4/11/2019 12:00:00 AM | Google
  • ★★★★ Dwayne Reed
    | Read Full Review
    4/11/2019 12:00:00 AM | Google
  • ★★★★ Amber Miller
    Very poor customer service, many mistakes made by incompetent employees. | Read Full Review
    4/11/2019 12:00:00 AM | Google
  • ★★★★★ Madeline Ouellette
    Very quick and friendly | Read Full Review
    4/10/2019 12:00:00 AM | Google
  • ★★★★★ Morgan Bailey
    Everyone was absolutely helpful and kind. This dealership did they most outstanding thing for me. They gave me a chance, something we all ask for. Every dealership and every shop turned me away and or wouldn’t help me. Right when I walked through their doors a very helpful young man helped me. His name is Chris, he did every and anyt | Read Full Review
    4/9/2019 12:00:00 AM | Google
  • ★★★★★ Paul Nelson
    Ralph and his people did a great job | Read Full Review
    4/8/2019 12:00:00 AM | Google
  • ★★★★ Ameca Ware
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    4/8/2019 12:00:00 AM | Google
  • ★★★★★ Da Perch
    Recall on Charger went well. Great service. Thx. | Read Full Review
    4/6/2019 12:00:00 AM | Google
  • ★★★★★ calvin mosley
    My experience was one I will never forget!! The staff was A1, the service, and the customers, we're a delight to chat with. | Read Full Review
    4/5/2019 12:00:00 AM | Google
  • ★★★★★ Deanna Crawford
    Jessica was Great! And got me approved for an Amazing car for my family of 5. Thank You so much! | Read Full Review
    4/5/2019 12:00:00 AM | Google
  • ★★★★★ Rob Braun
    Great group to work with, they work hard to get you the best deal and the best financing. This is my 2nd car purchased from them, will be back when ready for my next one. | Read Full Review
    4/5/2019 12:00:00 AM | Google
  • ★★★★★ sammy sullivan
    | Read Full Review
    4/5/2019 12:00:00 AM | Google
  • ★★★★ KI Sports
    Terrible service department. Unable to follow up. Said a part would be ordered and they would call in 2 weeks. 6 weeks later, no call. So I call and am asked to leave my number so the service department can call back. Guess what??!! 3 days go by and no return phone call. When I finally get connected they “didn’t order a part” and wan | Read Full Review
    4/5/2019 12:00:00 AM | Google
  • ★★★★★ Sydneymesterhazy
    Jessica was extremely helpful in finding me the right car and getting me the best deal possible! I will always go back to this dealership as long as she is there to buy a car and will recommend to anyone looking for a new Jeep/dodge/chrysler! | Read Full Review
    4/4/2019 12:00:00 AM | DealerRater
  • ★★★★ Nakiyah Evans
    My boyfriend went in to purchase a car. The car was listed for 1 price and when it was time to draw up papers, it was showing 1k more. I immediately inquired about this and the sales rep stated that this was because the gap insurance was included in that price. Okay so I leave and my boyfriend stays to finish the process with all his | Read Full Review
    4/3/2019 12:00:00 AM | Google
  • ★★★★★ Gke booking
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    4/2/2019 12:00:00 AM | Google
  • ★★★★ Ben Stockman
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    4/2/2019 12:00:00 AM | Google
  • ★★★★★ Ggboyle
    Very pleasant experience . Andrew kept us up to date with the service. Let us know what was going on with our service. Other staff at the dealership were also very helpful. | Read Full Review
    4/1/2019 12:00:00 AM | DealerRater
  • ★★★★ Dawontravis@yahoo.com Dawontravis@yahoo.com
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    4/1/2019 12:00:00 AM | Google
  • ★★★★★ Masaalih Fudge
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    3/30/2019 12:00:00 AM | Google
  • ★★★★★ Joseph Arnao
    Would have given them more stars. I purchased a 2008 Range Rover Sport from here in 2015. The truck was fine aside from one thing. When I purchased it ($29,000 cash) it came up with a suspension error the next day. I took it back the 3rd day and was told they couldn't find anything wrong with it. Later on I found out the truck had ma | Read Full Review
    3/30/2019 12:00:00 AM | Google
  • ★★★★★ Evangelist T Steele
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    3/28/2019 12:00:00 AM | Google
  • ★★★★★ kayshawn boles
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    3/27/2019 12:00:00 AM | Google
  • ★★★★★ Ptonsen
    Jessica Charris was extremely helpful, friendly and knowledgeable. Between her and Chad my experience was buying a vehicle was easy and painless. I would highly recommend Jessica and Russ Darrow to anyone who asks. | Read Full Review
    3/27/2019 12:00:00 AM | DealerRater
  • ★★★★★ Ptonsen
    Jessica Charris was extremely helpful, friendly and knowledgeable. Between her and Chad my experience was buying a vehicle was easy and painless. I would highly recommend Jessica and Russ Darrow to anyone who asks. | Read Full Review
    3/27/2019 12:00:00 AM | Cars.com
  • ★★★★★ JeepRyan
    I recently traded in my 2004 Lincoln Aviator and financed a 2015 Jeep Cherokee with under 50,000 miles on it for a very competitive price. My salesperson, Sean, was helpful and professional yet met my needs as a buyer. I had already shopped around at other dealerships with similar trade in value. However, with the genuine hospitality | Read Full Review
    3/26/2019 12:00:00 AM | Cars.com
  • ★★★★★ kiaoptima2017
    Sean went above and beyond what i had experienced at other dealerships. He called me even when he was off the clock to share ideas with me about what would be a great vehicle. This was the first car i ever bought from russ darrow and it definitley will not be the last | Read Full Review
    3/26/2019 12:00:00 AM | DealerRater
  • ★★★★★ JeepRyan
    I recently traded in my 2004 Lincoln Aviator and financed a 2015 Jeep Cherokee with under 50,000 miles on it for a very competitive price. My salesperson, Sean, was helpful and professional yet met my needs as a buyer. I had already shopped around at other dealerships with similar trade in value. However, with the genuine hospitality | Read Full Review
    3/26/2019 12:00:00 AM | DealerRater
  • ★★★★★ kishia lee
    My vehicle is fixed and I am satisfied! Andrew said he will take care of me and he did! Thanks to everyone who worked on my vehicle! | Read Full Review
    3/26/2019 12:00:00 AM | Google
  • ★★★★★ Tiffany Phillips
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    3/25/2019 12:00:00 AM | Google
  • ★★★★★ Austin Van Pay
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    3/25/2019 12:00:00 AM | Google
  • ★★★★★ Ralph Racette
    Just bought a used car after totaling out my Nissan Pathfinder. I highly recommend checking these guys out when you need a car!!! | Read Full Review
    3/25/2019 12:00:00 AM | Google
  • ★★★★★ kiaoptima2017
    Sean went above and beyond what i had experienced at other dealerships. He called me even when he was off the clock to share ideas with me about what would be a great vehicle. This was the first car i ever bought from russ darrow and it definitley will not be the last | Read Full Review
    3/25/2019 12:00:00 AM | Cars.com
  • ★★★★ ElegantRedneck
    We found a van on cargurus, a very nice used 2016 Dodge Caravan. my dad, my brother and I went in to take a look at it. Sean came out and helped us. We took it for a little test drive and we decided to buy it, They were very short-staffed that day we had to wait just over six hours and had come back the next day to complete the trans | Read Full Review
    3/25/2019 12:00:00 AM | Cars.com
  • ★★★★ ElegantRedneck
    We found a van on cargurus, a very nice used 2016 Dodge Caravan. my dad, my brother and I went in to take a look at it. Sean came out and helped us. We took it for a little test drive and we decided to buy it, They were very short-staffed that day we had to wait just over six hours and had come back the next day to complete the trans | Read Full Review
    3/25/2019 12:00:00 AM | DealerRater
  • ★★★★ Ken Bedroske
    | Read Full Review
    3/25/2019 12:00:00 AM | Google
  • ★★★★ RAndy Naker
    First my Jeep has been treating me very good. Apon buying my truck for thriteen thousand I thought I had a warranty inculed with it. So when my check engine light came on I brought it to them. 140 bucks for a diagnostic test. This processed I had done at AutoZone for free!!! And in five minutes. So I paid 18 thousand and I have know | Read Full Review
    3/25/2019 12:00:00 AM | Google
  • ★★★★★ Janice Daley
    I brought in my 2017 Pacifica for service and decided to trade it in for a 2019 Pacifica. Michael, the salesman was very very nice and Basem and Eric, as well. They all worked very hard to get me a very satisfactory price and beautiful car. All my needs were met. This is my fourth vehicle from Russ Darrow and I will definitely go b | Read Full Review
    3/24/2019 12:00:00 AM | Google
  • ★★★★★ Eddy Rosa
    Quick service, no stress. This is where my Jeep will take it’s pit stops from now on. Thanks team! | Read Full Review
    3/24/2019 12:00:00 AM | Google
  • ★★★★★ Rochelle Glaeser
    Excellent customer service and competitive pricing. | Read Full Review
    3/24/2019 12:00:00 AM | Google
  • ★★★★ Damion Washington
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    3/24/2019 12:00:00 AM | Google
  • ★★★★ Samuel Owens
    In and out pretty fast | Read Full Review
    3/24/2019 12:00:00 AM | Google
  • ★★★★ Anthony Drew
    I will never bring my car there again service is very bad | Read Full Review
    3/24/2019 12:00:00 AM | Google
  • ★★★★★ Grand Cherokee Mike
    Jessica at Russ Darrow Work hard to make sure we were comfortable with the deal we were receiving. She was patient, the car was exactly what we wanted, and the price was right within our budget. Very happy with our new vehicle. | Read Full Review
    3/23/2019 12:00:00 AM | DealerRater
  • ★★★★★ stacie2019
    Came in for an oil change. This is the busiest that I have ever seen the service area. Dan provided me with excellent customer service and quickly got me back on the road. | Read Full Review
    3/23/2019 12:00:00 AM | DealerRater
  • ★★★★★ Ector
    Muy bueno. Dan was friendly and answered all my questions. Gave me advise in simple terms that l can understand (my language is Spanish).Gracias. | Read Full Review
    3/22/2019 12:00:00 AM | DealerRater
  • ★★★★★ Marcia Jenkins
    It definitely was a rough start, however, Christopher Mundell made it happen for me. I am very very happy ans pleased with the car. And the experience was very much worth it. Thanks Ross Darrow, Chris ur the best | Read Full Review
    3/22/2019 12:00:00 AM | Google
  • ★★★★★ eric zall
    Great | Read Full Review
    3/22/2019 12:00:00 AM | Google
  • ★★★★★ Bee Fair
    | Read Full Review
    3/22/2019 12:00:00 AM | Google
  • ★★★★★ TEAM FIGHTER4LIFE
    Friendly people and respectful. | Read Full Review
    3/22/2019 12:00:00 AM | Google
  • ★★★★★ Maria Carbajal
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    3/22/2019 12:00:00 AM | Google
  • ★★★★ Rhileman
    Sales rep didn't have the car I came to see about- already sold. But he told us about another vehicle that was more expensive but ended up being a better vehicle. I was buying a used vehicle for my niece. Very happy with the car | Read Full Review
    3/21/2019 12:00:00 AM | DealerRater
  • ★★★★★ Keenanville09
    | Read Full Review
    3/20/2019 12:00:00 AM | Google
  • ★★★★★ kamonie foster
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    3/20/2019 12:00:00 AM | Google
  • ★★★★★ DaLaina Holliman
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    3/20/2019 12:00:00 AM | Google
  • ★★★★★ Leo Sánchez
    The staff was very helpful from the moment I walked in they made me feel at ease, they didn't try to sell me a car instead Jessica asked how she could help, from then on she work with us to purchase what we wanted not what she thought we should buy. She and Eric are so pleasant, profecional and very helpful in every way. It was the m | Read Full Review
    3/20/2019 12:00:00 AM | Google
  • ★★★★★ Ryan
    Great service both in sales and service departments. Bought a Journey 3 years ago from this dealership. Came in for service and consider trade-in to down-size vehicle. They made the process simple, gave top trade, and drove out with vehicle I’m happy with. | Read Full Review
    3/19/2019 12:00:00 AM | DealerRater
  • ★★★★★ Talitha Scott
    | Read Full Review
    3/18/2019 12:00:00 AM | Google
  • ★★★★★ Tom Truttschel
    We had a GREAT sales experience with Jessica Charris!!! She is very professional and knowledgeable. It is so refreshing to work with someone who obviously loves what she does and her product. She never rushed us and answered all of our questions. She took the time to show us around our new Jeep. I think she was as excited for us | Read Full Review
    3/18/2019 12:00:00 AM | Google
  • ★★★★ Manman43
    It was a great experience great people to spend my money with treat me like I’m family felt like I was in good hand the whole time I was there | Read Full Review
    3/17/2019 12:00:00 AM | DealerRater
  • ★★★★★ Tamara Moultry
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    3/16/2019 12:00:00 AM | Google
  • ★★★★★ Erica Retzlaff
    | Read Full Review
    3/15/2019 12:00:00 AM | Google
  • ★★★★★ Tasha Mac
    I give Russ Darrow 5 stars is because of the great customer service! Sean help me get into the car I wanted....he made sure I was 100% satisfied! I have already told my co workers and family to shop there and ask for Sean! The best salesmen ever! I want to say Thank You again | Read Full Review
    3/15/2019 12:00:00 AM | DealerRater
  • ★★★★ Mike Fox
    Good fast efficient. Although when ask then to look at something else real quick, they told me that wasn't part of the recall they were doing. They told me to call service and ask, when the issue I asked about needed to viewed by a technician. I wouldn't have asked if the problem could have been solved by calling someone. Eventually | Read Full Review
    3/15/2019 12:00:00 AM | Google
  • ★★★★★ Laddi Savage
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    3/15/2019 12:00:00 AM | Google
  • ★★★★★ Julie Henkel
    Not all my service requests were completed. And my ride back was not set up so I had to ask a co worker to bring me to the dealership. Now I will have to come back again to have my black trim fixed for $300 dollats. | Read Full Review
    3/13/2019 12:00:00 AM | Google
  • ★★★★★ Ronnie Cunningham
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    3/11/2019 12:00:00 AM | Google
  • ★★★★ Stephanie Ament
    I was very pleased with Shaun whom assisted me on my vehicle purchase. He did his best to make sure he was able to help me purchase a vehicle within my price range. The process did take a great deal longer than expected, however it was due to the finance department working diligently to help me to finance my vehicle. George also assi | Read Full Review
    3/11/2019 12:00:00 AM | Google
  • ★★★★★ Antinette Dixson
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    3/10/2019 12:00:00 AM | Google
  • ★★★★★ Claire Blanchard
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    3/10/2019 12:00:00 AM | Google
  • ★★★★★ Bertha Dixon
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    3/10/2019 12:00:00 AM | Google
  • ★★★★★ Val Graf
    The service was good got my oil change and a car wash. Great service from Jermaine! | Read Full Review
    3/8/2019 12:00:00 AM | Google
  • ★★★★★ yolanda bush
    I had a pleasant experience. | Read Full Review
    3/8/2019 12:00:00 AM | Google
  • ★★★★★ Tameika Edwards-Mass
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    3/8/2019 12:00:00 AM | Google
  • ★★★★★ Mark mesterhazy
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    3/8/2019 12:00:00 AM | Google
  • ★★★★★ Tom Fritzsch
    No issues. In and out quickly. Courteous employees. | Read Full Review
    3/8/2019 12:00:00 AM | Google
  • ★★★★★ Ashley Kerrens
    | Read Full Review
    3/8/2019 12:00:00 AM | Google
  • ★★★★★ cmeucci
    You heard it, correctly. Have you EVER thought in a million years that the words "car shopping" and "fun" would be strung together in the same sentence!?? Well, prepare for flying pigs because IT'S TRUE!! Gary Smith and Russ Darrow Chrysler Dodge Jeep in Milwaukee did it. A totally enjoyable, friendly experience. No pressure, no hass | Read Full Review
    3/8/2019 12:00:00 AM | DealerRater
  • ★★★★★ Markeisha Lewis
    Lee in the service department was great. This is what service should be like. Thanks Russ Darrow and thanks Lee! | Read Full Review
    3/6/2019 12:00:00 AM | Google
  • ★★★★★ jacques Gibson Sr.
    | Read Full Review
    3/6/2019 12:00:00 AM | Google
  • ★★★★ LaTrese Higgins
    Had a wonderful experience here With Mr. Louis Gonzalez, he was attentive, charming and honest...."Who find non- brutally honest car salesman still???" the Dealership itself 4 stars, our salesman 5???????....Keep up the Rep! | Read Full Review
    3/6/2019 12:00:00 AM | Google
  • ★★★★★ ebony gilmore
    | Read Full Review
    3/4/2019 12:00:00 AM | Google
  • ★★★★ Tehren Vara
    Went to view a van online that had a list a mile ling of the repairs that needed to be fixed. The vehicle wasn't safe to drive but they were going to let me until they saw my baby and said we cant have you in this vehicle its unsafe | Read Full Review
    3/4/2019 12:00:00 AM | Google
  • ★★★★★ Brittany Harris
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    3/3/2019 12:00:00 AM | Google
  • ★★★★★ Ashley Walton
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    2/28/2019 12:00:00 AM | Google
  • ★★★★★ Sade Wright
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    2/28/2019 12:00:00 AM | Google
  • ★★★★★ Amber Floyd
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    2/28/2019 12:00:00 AM | Google
  • ★★★★★ Chris
    Very happy with my experience. Chris was a very good help and made the whole process very easy. Will definitely be going back when I need a new car again. | Read Full Review
    2/28/2019 12:00:00 AM | Cars.com
  • ★★★★ Danette Richardson
    Nice customer service! | Read Full Review
    2/28/2019 12:00:00 AM | Google
  • ★★★★★ Annie Kircher
    Jeff in service goes above and beyond! | Read Full Review
    2/27/2019 12:00:00 AM | Google
  • ★★★★★ Suezi LeSueur
    | Read Full Review
    2/27/2019 12:00:00 AM | Google
  • ★★★★★ Bryan Niketh
    Great sales experience and LOVE my new Jeep! | Read Full Review
    2/25/2019 12:00:00 AM | Google
  • ★★★★★ anthony busalacchi
    | Read Full Review
    2/25/2019 12:00:00 AM | Google
  • ★★★★ carl johnson
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    2/25/2019 12:00:00 AM | Google
  • ★★★★★ issac inman
    They really took care of me, great experience! | Read Full Review
    2/24/2019 12:00:00 AM | Google
  • ★★★★★ Abby Berman
    Jessica and Gary were absolutely awesome. They made things easy and exciting. I’d buy another car from them in a heartbeat! | Read Full Review
    2/24/2019 12:00:00 AM | Google
  • ★★★★ Chris Salopek
    This text is ANNOYING | Read Full Review
    2/24/2019 12:00:00 AM | Google
  • ★★★★★ Rokey1014
    My experience with Russ Darrow was amazing...my sales associate Jessica did a phenomenal job in finding the right car for me..I will definitely recommend them to my peers..thanks again guys | Read Full Review
    2/23/2019 12:00:00 AM | Cars.com
  • ★★★★★ Rokey1014
    My experience with Russ Darrow was amazing...my sales associate Jessica did a phenomenal job in finding the right car for me..I will definitely recommend them to my peers..thanks again guys | Read Full Review
    2/23/2019 12:00:00 AM | DealerRater
  • ★★★★★ John Bradshaw
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    2/21/2019 12:00:00 AM | Google
  • ★★★★★ Jane Freismuth
    1 hour and 2nd key fob. Very happy. Dan p. Was pleasant and efficient. Thank you | Read Full Review
    2/20/2019 12:00:00 AM | Google
  • ★★★★★ Jnash
    I Was So Pleased With How Hard Jessica Worked To Pull Off An Amazing Deal I Would Definitely Come Back For Car Number Two Here It’s A Wonderful Selection And They Will Still Go Out Of There Way Even To Different Partner Dealership To Meet Your Needs. | Read Full Review
    2/20/2019 12:00:00 AM | DealerRater
  • ★★★★★ Jnash
    I Was So Pleased With How Hard Jessica Worked To Pull Off An Amazing Deal I Would Definitely Come Back For Car Number Two Here It's A Wonderful Selection And They Will Still Go Out Of There Way Even To Different Partner Dealership To Meet Your Needs. | Read Full Review
    2/20/2019 12:00:00 AM | Cars.com
  • ★★★★★ Beatriz Cornejo
    | Read Full Review
    2/17/2019 12:00:00 AM | Google
  • ★★★★★ Donnell Owens
    | Read Full Review
    2/17/2019 12:00:00 AM | Google
  • ★★★★★ Clara Jones
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    2/17/2019 12:00:00 AM | Google
  • ★★★★★ Darrell Blair
    Excellent customer service from the dropping off experience through follow-up and finally pick up. The problem with the vehicle was diagnosed and fixed sooner than I expected. Great job all the way around. | Read Full Review
    2/16/2019 12:00:00 AM | Google
  • ★★★★★ Ryan Schlinke
    Pleased with the service, but a long delay by Chysler with parts. Ended up with the truck in the shop for almost 2 weeks. | Read Full Review
    2/16/2019 12:00:00 AM | Google
  • ★★★★★ jayson val
    Jessica was great to work with.She has called me about getting me extra parts for the jeep and showed me placed with trails I can go to.I had a terrible visit to your Madison store but this store came through for me. | Read Full Review
    2/15/2019 12:00:00 AM | DealerRater
  • ★★★★★ Steve Jenkins
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    2/14/2019 12:00:00 AM | Google
  • ★★★★★ Cutina Smith
    | Read Full Review
    2/14/2019 12:00:00 AM | Google
  • ★★★★★ Dan Kral
    They diagnosed and fixed the issue quickly and correctly for me. Lee from the service department was great in helping me schedule my appointment and providing me with a rental as well as keeping me informed daily on the progress of my Jeep. | Read Full Review
    2/13/2019 12:00:00 AM | Google
  • ★★★★★ Jeannetta Blackmon
    Good experience. Service Manager was very professional and caring. Told me up front what costs would be and the time my car would be ready. I appreciated the extraordinary service including calls and texts. | Read Full Review
    2/13/2019 12:00:00 AM | Google
  • ★★★★ Tom McEiver
    It's all about the SERVICE, and they sell cars as well...Over the years, and having been exposed to many Sales/Repair facilities in the Milwaukee area...I managed a used car sales dealership for 10 years...We had many occasions to utilize outside repair facilities....I can honestly say that Russ Darrow was the most up front, dependab | Read Full Review
    2/13/2019 12:00:00 AM | Google
  • ★★★★★ S H
    Nice people and very helpful. They found the vehicle I want and had for me the very same day. | Read Full Review
    2/12/2019 12:00:00 AM | Google
  • ★★★★ Devin Warner
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    2/12/2019 12:00:00 AM | Google
  • ★★★★★ Jadonn Weaver
    | Read Full Review
    2/11/2019 12:00:00 AM | Google
  • ★★★★ Latasha Maniece
    | Read Full Review
    2/11/2019 12:00:00 AM | Google
  • ★★★★★ Shernice Pierce
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    2/10/2019 12:00:00 AM | Google
  • ★★★★★ Tyrance Ray
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    2/10/2019 12:00:00 AM | Google
  • ★★★★ Shameka Smith
    Got a oil change service was fast and great Customer service!! | Read Full Review
    2/10/2019 12:00:00 AM | Google
  • ★★★★★ Taygang530
    The staff was really friendly and knowledgeable! I explained that I would need my car done by a certain time and they exceeded my expectations by getting it done in almost half the time they told me! I am very pleased and would definitely visit Russ Darrow Chrysler Jeep Dodge again!! | Read Full Review
    2/9/2019 12:00:00 AM | DealerRater
  • ★★★★★ Taygang530
    The staff was really friendly and knowledgeable! I explained that I would need my car done by a certain time and they exceeded my expectations by getting it done in almost half the time they told me! I am very pleased and would definitely visit Russ Darrow Chrysler Jeep Dodge again!! | Read Full Review
    2/9/2019 12:00:00 AM | Cars.com
  • ★★★★★ Trice1976
    Russ Darrow did a Great job with my vechile. They took they time to find out what the problem was. My vechile is running very good. Thanks to the Service Department. | Read Full Review
    2/8/2019 12:00:00 AM | DealerRater
  • ★★★★★ vida tucker
    Good service | Read Full Review
    2/8/2019 12:00:00 AM | Google
  • ★★★★★ 9082941
    | Read Full Review
    2/8/2019 12:00:00 AM | Google
  • ★★★★★ Steven Webb
    Very unorganized! The deal was okay but nothing great about it to go back or I would'nt recommend anybody to go there but wouldn't go out of my way to say anything negative about it either to be fair! | Read Full Review
    2/8/2019 12:00:00 AM | Google
  • ★★★★★ Jamie Wilcox
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    2/7/2019 12:00:00 AM | Google
  • ★★★★★ Fred Jackson
    | Read Full Review
    2/7/2019 12:00:00 AM | Google
  • ★★★★★ Jessica Vandelaarschot
    I should have definitely got my vehicle at this Russ Darrow instead of Greenfield. The staff was so nice. They checked in with me to ensure I knew what was going on. | Read Full Review
    2/5/2019 12:00:00 AM | Google
  • ★★★★★ Russ.Potratz
    The service I recieved at Russ Darrow was exceptional. Everyone that I dealt with was very helpful. I would highly recommend them to all my family and friends that need to have their vehicle serviced. I will also use them again should the need arise | Read Full Review
    2/5/2019 12:00:00 AM | DealerRater
  • ★★★★★ Russ.Potratz
    The service I recieved at Russ Darrow was exceptional. Everyone that I dealt with was very helpful. I would highly recommend them to all my family and friends that need to have their vehicle serviced. I will also use them again should the need arise | Read Full Review
    2/5/2019 12:00:00 AM | Cars.com
  • ★★★★★ Jacqueline Harris
    | Read Full Review
    2/4/2019 12:00:00 AM | Google
  • ★★★★★ Real Deal Neil
    I'm a repeat customer. Browsed the inventory online, they have a great website. After picking out a vehicle I was able to test drive, finance and drive it home all in a one quick visit! | Read Full Review
    2/3/2019 12:00:00 AM | Cars.com
  • ★★★★★ Real Deal Neil
    I’m a repeat customer. Browsed the inventory online, they have a great website. After picking out a vehicle I was able to test drive, finance and drive it home all in a one quick visit! | Read Full Review
    2/3/2019 12:00:00 AM | DealerRater
  • ★★★★★ Laura
    With the Sub-Zero weather coming I wanted to switch out my really old battery and they had a better price than most places I called and were able to get me in right away thankfully. I've had good service from them any time I've gone in. | Read Full Review
    1/30/2019 12:00:00 AM | DealerRater
  • ★★★★ Jevon Hunt
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    1/30/2019 12:00:00 AM | Google
  • ★★★★ Wooby
    | Read Full Review
    1/30/2019 12:00:00 AM | Google
  • ★★★★★ Laura Ciletti
    With the Sub-Zero weather coming I wanted to switch out my really old battery and they had a better price than most places I called and were able to get me in right away thankfully. I've had good service from them any time I've gone in. | Read Full Review
    1/29/2019 12:00:00 AM | Google
  • ★★★★★ Courtney Gawryleski
    Very plolite and knowledgeable staff. They were very considerate with our time while processing the paperwork. | Read Full Review
    1/29/2019 12:00:00 AM | Google
  • ★★★★★ Laura
    With the Sub-Zero weather coming I wanted to switch out my really old battery and they had a better price than most places I called and were able to get me in right away thankfully. I've had good service from them any time I've gone in. | Read Full Review
    1/29/2019 12:00:00 AM | Cars.com
  • ★★★★★ Merclloyd
    They found me a car that meet my satisfaction. Jessica is fast and friendly. She made sure that I didn’t any question. I left with a smile on my face. | Read Full Review
    1/28/2019 12:00:00 AM | DealerRater
  • ★★★★★ Sophia Early
    | Read Full Review
    1/27/2019 12:00:00 AM | Google
  • ★★★★ James Riley
    Didn’t find what we wanted but had a better experience than at many other dealers. Their rep was a good communicator! | Read Full Review
    1/27/2019 12:00:00 AM | Google
  • ★★★★★ amartin11
    Quick fast oil change on an Audi A7! Great customer services and i will recommend everyone to get there car/truck serviced here! Greatly appreciated! | Read Full Review
    1/26/2019 12:00:00 AM | DealerRater
  • ★★★★★ Julia Carrillo
    | Read Full Review
    1/25/2019 12:00:00 AM | Google
  • ★★★★★ Meggan Mindiola
    | Read Full Review
    1/25/2019 12:00:00 AM | Google
  • ★★★★★ John Rock
    Great job Russ Darrow! | Read Full Review
    1/25/2019 12:00:00 AM | Google
  • ★★★★ Felton Benton
    I was very pleased with the service I received. The service personnel were very professional. The repairs were done in a reasonable time. | Read Full Review
    1/25/2019 12:00:00 AM | Google
  • ★★★★★ Aaron Mosher
    | Read Full Review
    1/22/2019 12:00:00 AM | Google
  • ★★★★★ Kisai Official
    Customer service is good & also gave me a test drive. Prices are a bit high compared to Chicago . But overall I had a good experience visiting this dealer .. | Read Full Review
    1/22/2019 12:00:00 AM | Google
  • ★★★★★ William Frahm II
    We were overcharged from what we were quoted. | Read Full Review
    1/22/2019 12:00:00 AM | Google
  • ★★★★ tj3829
    All in all I had an ok exeperience buying my vehicle from this Darrow location. My only complaint is that they pushed extra cost service packages way to hard. I had to say no to 3 different people that were sent in to try and sell me something extra. On a side note the car I bought came from a different Darrow dealership. I got i | Read Full Review
    1/21/2019 12:00:00 AM | DealerRater
  • ★★★★★ Cedric Powell
    | Read Full Review
    1/19/2019 12:00:00 AM | Google
  • ★★★★★ Stacee Goedtel
    Awesome people! Best experience buying... finally got something I’m IN LOVE with ?? | Read Full Review
    1/18/2019 12:00:00 AM | Google
  • ★★★★★ Barber,d19
    My visit was fast and professional.. friendly service and the employees kept you updated on the status of your vehicle.. free beverages and popcorn always make your stay pleasant...😎 | Read Full Review
    1/18/2019 12:00:00 AM | DealerRater
  • ★★★★ Ella White-Ragland
    Once they’ve sold you the vehicle dealing with them is a nightmare. Customer service is terrible. The receptionist is condescending and the general manager never return my call after leaving 2 voicemails. | Read Full Review
    1/18/2019 12:00:00 AM | Google
  • ★★★★★ David Moncher
    Performed 2 factory recalls did a good job. Had a new loaner truck. Tammy and the guys were great. | Read Full Review
    1/17/2019 12:00:00 AM | Google
  • ★★★★ Joe Woelfle
    Bought a used car and didn’t get 35 miles on it before it started over heating. They said they’d look at it but I had to get it to them. After a $200 tow and almost 2 weeks I got the car back. Diagnosis; “a dirty sensor that just needed to be cleaned.” About 500 miles later and it now stranded my wife on the interstate with the same | Read Full Review
    1/17/2019 12:00:00 AM | Google
  • ★★★★ Carlton Fortune
    They gave me the run around and tried to over charge me. It took 3 days of phone calls, driving back and forth to the dealerships and complaining in person just to fix my issue. I only had my car for 4 months and regret the purchase already. | Read Full Review
    1/17/2019 12:00:00 AM | Google
  • ★★★★★ Stephen
    I brought my Jeep in for Typical service. I found John Vansickle to be Very knoledgable, Friendly, and very helpful. We prioritized work to be done, my visit was Pleasant, the work to be done was completed in reasonable time. And at the conclusion John went over what was done, i enjoyed the service experience . and I will r | Read Full Review
    1/16/2019 12:00:00 AM | DealerRater
  • ★★★★★ Landonia Taylor
    | Read Full Review
    1/15/2019 12:00:00 AM | Google
  • ★★★★★ Sabrina Poole
    Drew i thank you so much for your service today, it was fast and didnt cost me a arm n a leg...i will be back for more work..Thank You again Sabrina Poole | Read Full Review
    1/15/2019 12:00:00 AM | Google
  • ★★★★★ allison sullivan
    My husband and I only have great things to say about working with Gary Smith. He was a wealth of information, very easy to communicate with, and spent a lot of time with us to make sure we were comfortable with our new car. We really appreciated how easy it was to work with Gary and the team at Russ Darrow. | Read Full Review
    1/14/2019 12:00:00 AM | Google
  • ★★★★★ Bonnie Levy
    | Read Full Review
    1/14/2019 12:00:00 AM | Google
  • ★★★★ Margarite Taylor-Lloyd
    | Read Full Review
    1/12/2019 12:00:00 AM | Google
  • ★★★★ LORI BUTRY
    We had an appointment with jessica to buy a used vehicle. She made us feel very stupid.everytime we asked or told her information we didn't get a straight answer or answer at all .she gave us dirty looks or gestures instead.if it wasn't for the vehicle on the lot i would've bought one elsewhere. We have never been treated so badly fr | Read Full Review
    1/12/2019 12:00:00 AM | Google
  • ★★★★ terrance rogers
    | Read Full Review
    1/11/2019 12:00:00 AM | Google
  • ★★★★ S Watson
    Satisfied with the service provided with my oil change. Would like to give praise to sales representative Michael Hinton as he provided excellent customer service during this visit. I had questions and concerns regarding my options at the end of my lease and he didn't fall short in making sure I felt at ease. Thank you Michael. 1.12. | Read Full Review
    1/11/2019 12:00:00 AM | Google
  • ★★★★★ Don Porter
    The service guy was very respectful, courteous, the service was excellent and completed in a timely manner. Thanks! | Read Full Review
    1/11/2019 12:00:00 AM | Google
  • ★★★★★ Zac Jacobson
    I had a few things that needed service and all the while a technician would update me on the status via text. The communication was great and I appreciated the updates. Well done. | Read Full Review
    1/10/2019 12:00:00 AM | Google
  • ★★★★★ Ram 1500
    This was by far the best car buying experience I’ve had. You have to ask for Jessica when you go there, she’s awesome and knows what she’s doing. Between sales and finance it was very fast, didn’t spend all day there. I would recommend the dealership. | Read Full Review
    1/10/2019 12:00:00 AM | DealerRater
  • ★★★★★ Ben Good
    Great Customer Service. | Read Full Review
    1/9/2019 12:00:00 AM | Google
  • ★★★★★ Teamy Xiong
    Went here to have my Jeep serviced for a recall. Andrew was super friendly and thorough with explanations of what needed to be done and approximate wait time. Waiting area was clean and well stocked with coffee (much needed at 8am). I also headed over to the parts department for some quotes and he was patient and super helpful. Thank | Read Full Review
    1/9/2019 12:00:00 AM | Google
  • ★★★★ Dean Erlitz
    They have good mechanics and service | Read Full Review
    1/9/2019 12:00:00 AM | Google
  • ★★★★★ Sharanda Neal
    I had an issue with my truck!! They got me right in,thank you so much I’m very pleased! Thank you Russ Darrow and your team | Read Full Review
    1/8/2019 12:00:00 AM | Google
  • ★★★★★ Arnold Buckley
    | Read Full Review
    1/8/2019 12:00:00 AM | Google
  • ★★★★★ Manuel Rodriguez Almeida
    Drew was very professional and helpful. 5/5 | Read Full Review
    1/6/2019 12:00:00 AM | Google
  • ★★★★★ Connie Georgetta-Krystyn
    Friendly service, very accommodating. I have never been disappointed. Thanks Larry! You're the best! | Read Full Review
    1/4/2019 12:00:00 AM | Google
  • ★★★★★ Ben Harris
    Jessica, Bassim and Kerry are truly an asset to Russ Darrow. They were very professional and courteous to my wants and needs. Thanks again!!! Until Next Time!!! | Read Full Review
    1/4/2019 12:00:00 AM | DealerRater
  • ★★★★★ Tasmith002
    Great and knowledgable staff. Chris was awesome, got me in my 1st brand new car ever. Really helped get the financing approved. Great experience. Will recommend | Read Full Review
    1/4/2019 12:00:00 AM | DealerRater
  • ★★★★★ caramel smith
    Great and knowledgable staff. Chris was awesome, got me in my 1st brand new car ever. Really helped get the financing approved. Great experience. Will recommend | Read Full Review
    1/3/2019 12:00:00 AM | Google
  • ★★★★ Connie Georgetta-Krystyn
    Friendly service, very accommodating. I have never been disappointed. Thanks Larry! You're the best! | Read Full Review
    1/3/2019 12:00:00 AM | Google
  • ★★★★★ Brian Caine
    I went in to purchase a new vehicle, and Jessica made the process extremely easy. They worked with me on the price, and were very professional throughout the entire purchasing decision. | Read Full Review
    1/1/2019 12:00:00 AM | Google
  • ★★★★★ roshelle Staten
    | Read Full Review
    1/1/2019 12:00:00 AM | Google
  • ★★★★★ Teri Schall
    | Read Full Review
    12/29/2018 12:00:00 AM | Google
  • ★★★★★ D Donaldson
    It was truly an awesome experience. Better than I expected. I will admit, i was totally skeptical about the whole "new car" buying experience. But thanks to the patience of the whole staff, specifically, Jessica, Kerry & we cant forget Felicia. You made the whole experience quite painless. Thank you again 5-star rating in my book. | Read Full Review
    12/29/2018 12:00:00 AM | Google
  • ★★★★★ Larry Knuth
    Lee was easy to work with. He wasn't rushed, listened intently and helpful. | Read Full Review
    12/29/2018 12:00:00 AM | Google
  • ★★★★ Tammy Griffin
    | Read Full Review
    12/29/2018 12:00:00 AM | Google
  • ★★★★ Latasha Carney
    | Read Full Review
    12/27/2018 12:00:00 AM | Google
  • ★★★★★ Keonna17@
    I called that morning because of slow leak. I was told to come right over. Drew took his time to find leak and once that was done he also performed a required recall procedure since I was already there. That was very nice of him. I'll definitely recommend Andrew for my next service call | Read Full Review
    12/24/2018 12:00:00 AM | DealerRater
  • ★★★★★ Niffer152
    Drove from the U.P. to buy my new Jeep, with the excellent service I received, I would of driven twice as far to work with Kelsey!!! She took care of everything she could in advance, did follow up calls, and answered all my questions!! Kelsey’s professionalism was so natural and genuine, I truly felt she knew her job and really enjo | Read Full Review
    12/22/2018 12:00:00 AM | DealerRater
  • ★★★★★ Trevor Waltho
    | Read Full Review
    12/22/2018 12:00:00 AM | Google
  • ★★★★★ vinessa manley
    Romaro was friendly and I got the exact vehicle I wanted | Read Full Review
    12/22/2018 12:00:00 AM | Google
  • ★★★★★ Jim Heiden
    Fast and very courteous Would do business again | Read Full Review
    12/21/2018 12:00:00 AM | Google
  • ★★★★★ Marc Jensen
    | Read Full Review
    12/20/2018 12:00:00 AM | Google
  • ★★★★★ Amber Willis
    Always great service! | Read Full Review
    12/20/2018 12:00:00 AM | Google
  • ★★★★★ Megan Fulsher
    | Read Full Review
    12/20/2018 12:00:00 AM | Google
  • ★★★★★ Agm612
    Bought 2 cars from Russ Darrow. Great customer service, Jessica was extremely helpful, and everybody working there was great. Would definitely buy from them again | Read Full Review
    12/20/2018 12:00:00 AM | DealerRater
  • ★★★★★ RunFlat
    Service was great. I needed fast service coming from a visit out of state and the visit was great. I would return for further service needs.. | Read Full Review
    12/20/2018 12:00:00 AM | DealerRater
  • ★★★★★ Hayward Jenkins
    Bad sales person | Read Full Review
    12/20/2018 12:00:00 AM | Google
  • ★★★★★ Leah Hiltpold
    | Read Full Review
    12/19/2018 12:00:00 AM | Google
  • ★★★★★ Sarah Ninnemann
    We love our new vehicle and enjoyed our time with our sales representative ---Jessica. She made us feel comfortable with our purchase and was very knowledgeable about our vehicle that we we're purchasing. She was well organized and listened to what we needed and wanted in a vehicle. Jessica was dedicated to our purchase without bein | Read Full Review
    12/19/2018 12:00:00 AM | Google
  • ★★★★ nickie kurtagic
    | Read Full Review
    12/19/2018 12:00:00 AM | Google
  • ★★★★ Thomas Patterson
    | Read Full Review
    12/19/2018 12:00:00 AM | Google
  • ★★★★★ Joanna Gates
    The staff were friendly, service was fast, and they made sure to make you as comfortable as possible during your time there. They work with you no matter the circumstances, I’m glad I went with this dealership. | Read Full Review
    12/18/2018 12:00:00 AM | Google
  • ★★★★ Leonard Walls
    | Read Full Review
    12/18/2018 12:00:00 AM | Google
  • ★★★★★ Dan Roeglin
    | Read Full Review
    12/17/2018 12:00:00 AM | Google
  • ★★★★★ Leandrea Handford
    | Read Full Review
    12/17/2018 12:00:00 AM | Google
  • ★★★★★ mynetta riley
    | Read Full Review
    12/16/2018 12:00:00 AM | Google
  • ★★★★ unknown unknown
    | Read Full Review
    12/16/2018 12:00:00 AM | Google
  • ★★★★★ Lawrence Bledsoe
    | Read Full Review
    12/15/2018 12:00:00 AM | Google
  • ★★★★ pottoe1
    | Read Full Review
    12/14/2018 12:00:00 AM | Google
  • ★★★★★ Shelia Taylor
    Had the best experience buying a car from salesmen Romaro and financial advisor Kerry. Both went above and beyond to make me happy. Kudos to these people. Will recommend them to everyone | Read Full Review
    12/12/2018 12:00:00 AM | Google
  • ★★★★ markevstudios
    | Read Full Review
    12/12/2018 12:00:00 AM | Google
  • ★★★★★ Rebecca Jackson
    | Read Full Review
    12/11/2018 12:00:00 AM | Google
  • ★★★★★ David Grambow
    | Read Full Review
    12/11/2018 12:00:00 AM | Google
  • ★★★★ jake niesen
    Not an enjoyable experience at all. False estimates on trade-in values, 1/7th of the lower end of the online estimate. Sales didn't know a single feature about the vehicle, vehicle doesn't have an owners manual (I found this out when the service light went on already for tire pressure), and there's a large but very faint scratch on t | Read Full Review
    12/11/2018 12:00:00 AM | Google
  • ★★★★★ Brandon White
    Great people and fantastic service! | Read Full Review
    12/10/2018 12:00:00 AM | Google
  • ★★★★★ Caitlin Siesco
    I had the best experience with Jeff in the service department. I came in (after calling ahead) about 10 minutes before closing. Jeff was more than willing to help me by removing the locked lugnuts that I didn't have a key for. He was friendly, stayed about 20 minutes late, and even had my vehicle washed. He went above and beyond and | Read Full Review
    12/10/2018 12:00:00 AM | Google
  • ★★★★★ Mali Lee
    | Read Full Review
    12/9/2018 12:00:00 AM | Google
  • ★★★★★ Felicia Smith
    Larry was professional and most helpful. It's always a great experience @ Russ Darrow. | Read Full Review
    12/8/2018 12:00:00 AM | Google
  • ★★★★★ Renee MCKINLEY
    | Read Full Review
    12/7/2018 12:00:00 AM | Google
  • ★★★★★ Lauren Pavlic
    | Read Full Review
    12/7/2018 12:00:00 AM | Google
  • ★★★★★ Ram,Rebel
    From Chris our salesmen to the finance, everyone was helpful and friendly..... Will definitely recommend to others to purchase their next vehicle at Russ Darrow Dealership in Milwaukee and to ask for Chris to assist them when purchasing their vehicle. | Read Full Review
    12/7/2018 12:00:00 AM | DealerRater
  • ★★★★ Celia Campbell
    | Read Full Review
    12/7/2018 12:00:00 AM | Google
  • ★★★★★ Inez Penix
    Can't remember who helped me but, Thanks for a great customer experience. | Read Full Review
    12/6/2018 12:00:00 AM | Google
  • ★★★★★ Tonda Thompson
    | Read Full Review
    12/6/2018 12:00:00 AM | Google
  • ★★★★★ Janice123
    Chris was very helpful he got me what i wanted with no problem. He's very professional and very productive. I think he's great at what he do his communication skill and work ethic is on point and I thank him so very much for his help. | Read Full Review
    12/6/2018 12:00:00 AM | DealerRater
  • ★★★★ Dan Kolander
    Made an appointment for a safety recall and an oil change sat for two hours came in after two hours told me they couldn’t do the safety recall very disappointed A big Waste of time | Read Full Review
    12/6/2018 12:00:00 AM | Google
  • ★★★★★ Carol Andrews
    Excellent customer service, kept me informed of the repairs and of other issues. Thank you for the great experience you gave me | Read Full Review
    12/4/2018 12:00:00 AM | Google
  • ★★★★★ Brianna Baumhardt
    | Read Full Review
    12/4/2018 12:00:00 AM | Google
  • ★★★★ Marku Flowers
    Fast friendly very helpful | Read Full Review
    12/4/2018 12:00:00 AM | Google
  • ★★★★★ Kimberly Frymark
    Chad Fomico is very easy to deal with and we would recommend him to anyone that is looking for a new or used vehicle | Read Full Review
    12/3/2018 12:00:00 AM | Google
  • ★★★★★ Miss Allen
    | Read Full Review
    12/3/2018 12:00:00 AM | Google
  • ★★★★★ Brian Vanourkerk
    Chad formico is an awesome person to deal with we buy all our cars from him we would not buy from no one else you're lucky to have him | Read Full Review
    12/3/2018 12:00:00 AM | Google
  • ★★★★★ Golowniaj
    I went in to look at a car I wanted and I got the car at a great price. Kelsey was the best salesperson I've ever dealt with. There was no pressure into getting something I didn't want. I would recommend her for anybody. Amazing service. | Read Full Review
    12/3/2018 12:00:00 AM | DealerRater
  • ★★★★★ Gerald W Meissner
    Great buying experience. I was given all the information that I needed to make a good buying decision. Deal was wrapped up quickly. Paperwork done and took new vehicle home within 25 minutes. | Read Full Review
    12/2/2018 12:00:00 AM | Cars.com
  • ★★★★★ John Golownia
    | Read Full Review
    12/2/2018 12:00:00 AM | Google
  • ★★★★★ miguel molina
    Bien amables y rapido servicio | Read Full Review
    12/1/2018 12:00:00 AM | Google
  • ★★★★★ Unway Henderson
    | Read Full Review
    12/1/2018 12:00:00 AM | Google
  • ★★★★★ Jakate3
    Excellent sales staff listening to my concerns and then matching the right vehicle to my needs. In addition finding the right price point that I could afford I was 100% satisfied | Read Full Review
    12/1/2018 12:00:00 AM | DealerRater
  • ★★★★★ Keith Martin
    Very friendly n professional service. | Read Full Review
    11/29/2018 12:00:00 AM | Google
  • ★★★★★ Jamathé Johnson
    | Read Full Review
    11/29/2018 12:00:00 AM | Google
  • ★★★★★ Yolanda Harvey
    The salemen was very nice I was there because my daughter was getting a car I wait outside in my car with her kids they invited us to come in and wait I said thank you but preferred to wait outside it was a nice day to just sit my daughter did get a new car and I was happy so this Grannie thank you because now the kids can get out of | Read Full Review
    11/28/2018 12:00:00 AM | Google
  • ★★★★★ Js5672
    Jeff from service was not only personal but, he went out of his way to accomadate me with the services I needed on my vehical. With timely and detailed up dates. The two women at the cashiers desk was also, kind and friendly. | Read Full Review
    11/28/2018 12:00:00 AM | DealerRater
  • ★★★★ Carmelita Johnson
    All I can say is horrible, they need to fire everyone and get a whole new team even the receptionist.....is there a such thing as no stars, cause they would make the cut?????????? | Read Full Review
    11/28/2018 12:00:00 AM | Google
  • ★★★★ Laura Lake
    | Read Full Review
    11/27/2018 12:00:00 AM | Google
  • ★★★★★ Wendy Baker
    | Read Full Review
    11/27/2018 12:00:00 AM | Google
  • ★★★★ John K
    I went to this dealership to test drive a BMW Z4… At first things went well, then somebody test drove my trade in (which was mint!!) and claimed there are several things wrong with the car… When I politely disagreed… That’s when everything came down on my head!! The sales woman {jessica} became nasty and defensive!! Then we went | Read Full Review
    11/27/2018 12:00:00 AM | Google
  • ★★★★ Carmelita Johnson
    | Read Full Review
    11/27/2018 12:00:00 AM | Google
  • ★★★★★ Cress Brook Ventures
    Was very pleased with my buying experience at Russ Darrow. | Read Full Review
    11/26/2018 12:00:00 AM | Google
  • ★★★★★ April Williams
    | Read Full Review
    11/24/2018 12:00:00 AM | Google
  • ★★★★★ Flawless Love
    I reallly received a great experience while going through the financial stages of getting my vehicle. The dealer made everything clear for me to understand and walk me through every step I am very pleased! | Read Full Review
    11/24/2018 12:00:00 AM | Google
  • ★★★★ Ry.the.Stunner
    I contacted the dealership via Google messages to inquire about setting up an appointment to have some illuminated door sill plates installed on my new Dodge Charger. I received a very quick response from a representative. She asked me for my contact info, and assured me that I would be contacted shortly to set up an appointment. | Read Full Review
    11/24/2018 12:00:00 AM | Google
  • ★★★★★ Domo27
    Everyone is very helpful and nice. I always experience fast service when I go in. Everyone is polite and great customer service. I would recito others. | Read Full Review
    11/23/2018 12:00:00 AM | DealerRater
  • ★★★★★ Charles Shepard Jr
    My sales person was Jessica Charris. She worked well, helping me build the new Dodge Challenger Hellcat I wanted. The only problem was the length of time it took for me to get my Challenger. Jessica kept me informed whenever any any information came in on my build. Even though it took an unusually long time to get my Challenger, I ca | Read Full Review
    11/23/2018 12:00:00 AM | Cars.com
  • ★★★★★ Karin Jensen
    Everyone very nice and solved all the issues dealing with my Jeep | Read Full Review
    11/22/2018 12:00:00 AM | Google
  • ★★★★★ Jocelynne Jagiello
    Drew did a great job! Remembered me from my last time having work done which is a nice touch. Great customer service once again. Thanks Drew! | Read Full Review
    11/22/2018 12:00:00 AM | Google
  • ★★★★★ Ebrahim Jaber
    | Read Full Review
    11/22/2018 12:00:00 AM | Google
  • ★★★★★ anastasia gordon
    Quick fast reliable service | Read Full Review
    11/22/2018 12:00:00 AM | Google
  • ★★★★ Larry Jackson
    | Read Full Review
    11/22/2018 12:00:00 AM | Google
  • ★★★★★ Stevep
    Jessica is the one you should ask for when shopping for your next Jeep or dodge she got me the Jeep I wanted and gave me the deal I was asking for with no problem she is pleasant to work with and she listens to your needs and wants I definitely recommend asking for her if you want a pleasant experience and she’s quick and efficient | Read Full Review
    11/20/2018 12:00:00 AM | DealerRater
  • ★★★★★ Sharon Polzin
    Really helpful | Read Full Review
    11/19/2018 12:00:00 AM | Google
  • ★★★★★ VL Bayton
    It was an awesome experience! Everyone was great! | Read Full Review
    11/19/2018 12:00:00 AM | Google
  • ★★★★★ Daisy Ruiz
    I went to the location on Mayfair before for an oil change and they have better customer service area, plus they washed AND vacuumed my car without me asking. This location (Chrysler Jeep) worked on 2 recalls and an oil change. I asked them to snap on the bottom piece of a front bumper guard that came loose. When I went to pick my Je | Read Full Review
    11/17/2018 12:00:00 AM | Google
  • ★★★★★ Renee Johnson
    | Read Full Review
    11/16/2018 12:00:00 AM | Google
  • ★★★★★ Beautiful El
    I beautiful el has had the best jobs done on all of my vehicles JEFF russ darrow you have the best man for this job and Jeff you are a sweetheart when it comes down to explaining the work need done on my vehicles I pray God will give you more knowledge in all fields of expertise your #1 fan Beautiful Ta'le El Thank You JEFF | Read Full Review
    11/16/2018 12:00:00 AM | Google
  • ★★★★★ Sara Gonzalez
    Having work done on your car is never fun, but this was probably the smoothest car repair I've ever had done. Jeff Best is an excellent service advisor. I'm grateful for the positive experience! | Read Full Review
    11/16/2018 12:00:00 AM | Google
  • ★★★★ Latonja Melvin
    | Read Full Review
    11/16/2018 12:00:00 AM | Google
  • ★★★★ Ryan Schmitz
    | Read Full Review
    11/16/2018 12:00:00 AM | Google
  • ★★★★★ A Google User
    Kelsey was great from the moment I sent an email about buying a vehicle. The sales team worked really hard with my small budget to make sure I left with a great SUV. Great team highly recommended! | Read Full Review
    11/14/2018 12:00:00 AM | Google
  • ★★★★ A Google User
    DO NOT PURCHASE FROM THIS DEALERSHIP. If i could give them no stars, I would. They tell whatever you want to hear to make the sale... They are selling lemons and then charging clients an arm and a leg to fix existing problems... | Read Full Review
    11/13/2018 12:00:00 AM | Google
  • ★★★★ Towing
    Everything was excellent except that i will have to bring the truck back for software updates because they were having computer issues..big inconvenience as this is a tow truck and is almost connstantly in use. | Read Full Review
    11/12/2018 12:00:00 AM | DealerRater
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