Battery Installation: Visit Your Local Ram Dealership

★★★★★ Sanda Collins

Paul was fun and great to work with. | Read Full Review

4/21/2026 12:00:00 AM | Google

★★★★★ Annabell Fink

I bought a jeep Wrangler. The Service was really good and fast. Anthony Taylor immediately called me and answered all my questions. He was really friendly and helpful. I am definitely buying my next car there again. | Read Full Review

4/21/2026 12:00:00 AM | Google

★★★★★ Ashley Lighthart

I recently had the pleasure of working with Nick Mcintire while purchasing my car the experience was outstanding from start to finish. Nick was knowledgeable, patient, and genuinely focused on helping me rather than just making a sale. He took the time to answer all my questions clearly and made sure I felt confident in my decision. | Read Full Review

4/21/2026 12:00:00 AM | Google

★★★★★ Sam

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4/20/2026 12:00:00 AM | Google

★★★★★ Mitch Miles

Stopped in to look at a few used vehicles. Stephenson was fantastic to work with. Super knowledgeable and helpful. It's hard to find people like this in car sales these days, so it was so nice to finally have a great car shopping experience. If you're looking to find a car here, ask for him! Thank you! | Read Full Review

4/20/2026 12:00:00 AM | Google

★★★★★ Meggan Merritt

Would like to give a big THANK YOU to Michael Lawson of finance with his assistance in helping us to get our GAP refund in a timely manner! Excellent customer service. | Read Full Review

4/20/2026 12:00:00 AM | Google

★★★★★ Gary Light

I went in for a simple oil change. Brian took good care of us and helped sort out some confusion with our account. Much appreciated! | Read Full Review

4/18/2026 12:00:00 AM | Google

★★★★★ Jose Pedro Ae

They tell you everywhere that their service is Mopar-certified, but in reality, it isn't. They don't accept any Mopar coupons and don't work for them—they just use their name. | Read Full Review

4/18/2026 12:00:00 AM | Google

★★★★★ Ilene Wohl

Very pleasant experience. Naples Jeep is a competent and friendly place to take your vehicle for service. Best | Read Full Review

4/17/2026 12:00:00 AM | Google

★★★★★ rupesh gaikwad

I recently purchased a Jeep from Nick McIntire and had a great experience. He was professional, knowledgeable, and made the entire process smooth and stress-free. He took the time to answer all my questions and helped me find the right vehicle without any pressure. I really appreciate the transparency and customer service. If you’re | Read Full Review

4/17/2026 12:00:00 AM | Google

★★★★★ Mason Beaird

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4/17/2026 12:00:00 AM | Google

★★★★★ Sally Sharkey

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4/17/2026 12:00:00 AM | Google

★★★★★ John Camiolo

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4/17/2026 12:00:00 AM | Google

★★★★★ Nicholas Lopez

Top notch, Carter, Angelo,Vinny and the staff stepped up on my behalf. After some haggling we completed the business transaction. Request Carter for your next purchase Veteran friendly. | Read Full Review

4/15/2026 12:00:00 AM | Google

★★★★★ Jerilyn Michaels

Wonderful service at Naples RAM dealer. After a very difficult situation at another dealer. They were very helpful with the purchase of a new truck and made our day. Nick McIntire was helpful and listened well to our needs and concerns. | Read Full Review

4/14/2026 12:00:00 AM | Google

★★★★★ Beverly Burke

The service was good. Just a long wait. Very busy day | Read Full Review

4/14/2026 12:00:00 AM | Google

★★★★★ Nicholas Lopez

Great communication in beginning commitmented may time as agreed for an appointment I am 4 hr. Away. They absolutely stopped communicating profiled me as now I'm no longer a prospective customer. Went dark on me. I had to force them to communicate asking are we still confirmed for our appointment. I even specifically stated don't gho | Read Full Review

4/11/2026 12:00:00 AM | Google

★★★★★ Carol Glaub

Very friendly and helpful | Read Full Review

4/10/2026 12:00:00 AM | Google

★★★★★ Barbara Jungbauer

Excellent service, knowledgeable staff. | Read Full Review

4/10/2026 12:00:00 AM | Google

★★★★★ Alan Heinbaugh

Asked for Jeep price advertised on Facebook, wrote back with base price $2,400 more than advertised. Shady dealership! | Read Full Review

4/10/2026 12:00:00 AM | Google

★★★★★ Larry Funderburk

Service writer Kelly was fantastic. Diagnosed the problem quickly and repairs completed on a timely basis | Read Full Review

4/9/2026 12:00:00 AM | Google

★★★★★ Daniel Ortiz

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4/9/2026 12:00:00 AM | Google

★★★★★ Blake Hager

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4/9/2026 12:00:00 AM | Google

★★★★★ Jill Lorenzi

I contacted Danielle and told her that I needed to get my car serviced. She said to come in and ask for her and she would personally help me. I brought my car in that day. The service was quick and efficient. Danielle was great. I will definitely come back! | Read Full Review

4/8/2026 12:00:00 AM | Google

★★★★★ Kayla Rae

If you ever need a car, Anthony Dunbar is amazing. Genuinely the easiest car buying process i’ve ever had (and i’ve had a few). He got me in the exact car I wanted and was very truthful during the entire process. As well as Mike Lawson in finance. Both amazing people and I wish there were more sales guys and finance people like them | Read Full Review

4/8/2026 12:00:00 AM | Google

★★★★★ Peter Vander Sluis

Excellent customer service from salesman Ivan. | Read Full Review

4/8/2026 12:00:00 AM | Google

★★★★★ Michele A Wiencek

The service department was professional, attentive and very friendly. Danielle, my service representative was so pleasant and polite at our first interaction. The entire staff seemed accessible and offered me assistance as I was waiting. The actual service was completed promptly and I was informed about all of the work done and compl | Read Full Review

4/8/2026 12:00:00 AM | Google

★★★★★ LEE KELECHAVA

Fast service.Nice staff. | Read Full Review

4/8/2026 12:00:00 AM | Google

★★★★★ bridgette johnson

Everyone was very kind and helpful | Read Full Review

4/8/2026 12:00:00 AM | Google

★★★★★ Mike Perry

Did a great job on my truck friendly staff. | Read Full Review

4/6/2026 12:00:00 AM | Google

★★★★★ Lara McKeever

I initially left a negative review regarding inattentiveness, but I wanted to update my experience after my most recent visits. The team has made a noticeable effort to address the concerns I previously had and has gone above and beyond to be more attentive and responsive. I truly appreciate the turnaround and the level of care that | Read Full Review

4/6/2026 12:00:00 AM | Google

★★★★★ Steve Westbrooks

Great dealership! Jessie was amazing keeping in touch and setting up rental car for us. Great service | Read Full Review

4/4/2026 12:00:00 AM | Google

★★★★★ Maria Martarano

Irish Nick, very personable, very honest, most importantly, incredibly knowledgeable of each every detail, every feature, and answering any questions we had with no hesitation. He should be considered a real asset to your dealership. We will be recommending him whenever we can. Ray, in Finance also had great customer service ski | Read Full Review

4/4/2026 12:00:00 AM | Google

★★★★★ Ann McKinney

Laura was outstanding to work with! I hope I dont have many service problems, but know that if I do I will be well taken care of. I purchased my Wagoneer out of state and am so grateful to have such a wonderful Jeep dealership so close to me in Naples! | Read Full Review

4/4/2026 12:00:00 AM | Google

★★★★★ Alexey Smirnov

Good service. They were able to find the toot cause of my issue and fix it. | Read Full Review

4/4/2026 12:00:00 AM | Google

★★★★★ Gregory Gudin

Terrible experience trying to purchase a new Jeep Wrangler from the dealership. I was seriously considering leasing a Jeep and was told multiple times that they would send me the lease numbers so I could review the details. Despite following up numerous times, I never received any information. The lack of transparency should be alarm | Read Full Review

4/4/2026 12:00:00 AM | Google

★★★★★ Nathalie Gutierrez

They were kind | Read Full Review

4/3/2026 12:00:00 AM | Google

★★★★★ A.J. Amato

Great service, polite service, highly recommend for any service! | Read Full Review

4/3/2026 12:00:00 AM | Google

★★★★★ Ketly

Had an amazing experience since I arrived. Staff is very kind and wholesome. Treated us like family!! Sending all my gratitude to everyone at Naples Chrysler. | Read Full Review

4/3/2026 12:00:00 AM | Google

★★★★★ Bill

Had a great experience with Ivan (Sales) and Angelo (Finance)...knowledgeable and straightforward, made the process simple. Highly recommend asking for these gentlemen when buying a RAM! | Read Full Review

4/3/2026 12:00:00 AM | Google

★★★★★ Ashley Atty

Vehicle brought in for oil leak repair. Dealer documented no leaks after repair. Within weeks, a major oil system failure and damage were identified — not documented in prior inspections. Issue was only escalated after refusing repair. No clear explanation provided. Proceed with caution. | Read Full Review

4/3/2026 12:00:00 AM | Google

★★★★★ Suzana Mordehay

Terrible dealership. Literally didn't even let me see any options when I got there. | Read Full Review

4/3/2026 12:00:00 AM | Google

★★★★★ Luis Perez

I had a terrible experience at this dealership and honestly felt like the whole process was misleading from the start. I came in specifically to see a car that was listed on your website, fully ready to potentially take it home that same day. Jefferson was the salesperson assisting me, and he didn’t even show me the car I came for. | Read Full Review

4/3/2026 12:00:00 AM | Google

★★★★★ Dan Schrader

I drive 8 hours to Naples for a truck that was listed online at the dealership. That truck sold 1 day before I got there. Ellen did a great job finding another, much nicer, truck that fit the parameters. Couldn’t be happier | Read Full Review

4/1/2026 12:00:00 AM | Google

★★★★★ David Hayes

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4/1/2026 12:00:00 AM | Google

★★★★★ Barrett Edwards

Excellent service in all respects. The service rep, Jen, was efficient, knew her business and kept me informed throughout. I was very impressed. | Read Full Review

4/1/2026 12:00:00 AM | Google

★★★★★ Nelson Hidalgo

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4/1/2026 12:00:00 AM | Google

★★★★★ Jeff Schubargo

Carter was very thorough and polite in his presentation of our available options. | Read Full Review

4/1/2026 12:00:00 AM | Google

★★★★★ scott gulledge

Everyone was great!! Ellen, Brent and Mike. Couldn’t have been better. | Read Full Review

4/1/2026 12:00:00 AM | Google

★★★★★ Matthew Lacy

The service was exceptional from the minute I walked into the dealership. My salesman was helpful and educated on the vehicles I was interested in. | Read Full Review

4/1/2026 12:00:00 AM | Google

★★★★★ D C

My brand new vehicle (1800 miles) that had an AC issue was in the shop for 23 days !! The dealership kept at it keeping me informed along the way.. they provided me with a free loaner which took all of the inconvenience out of the equation. I highly recommend this dealership ( NAPLES JEEP) and in particular the service re | Read Full Review

4/1/2026 12:00:00 AM | Google

★★★★★ BARBARA PEREYRA

First time there awesome service | Read Full Review

3/30/2026 12:00:00 AM | Google

★★★★★ Emma Tidwell

Great communication! | Read Full Review

3/30/2026 12:00:00 AM | Google

★★★★★ Pam Huntley

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3/30/2026 12:00:00 AM | Google

★★★★★ Douglas Steslow

I just had the most pleasant and seamless experience purchasing our new to us 2021 Tahoe from the internet sales staff at Naples CDJR. My wife and o have purchased many vehicles over the years and this may have been one of the easiest and stress-free experiences, yet. Nick promised from day one a no-BS opportunity to do business and | Read Full Review

3/30/2026 12:00:00 AM | Google

★★★★★ JoEllen Wallace

During a long interstate drive from Delaware to Naples, the electrical system on my Jeep Grand Cherokee steering wheel suddenly malfunctioned, which was incredibly stressful and concerning. Thankfully, this business responded quickly and professionally, handling the situation with urgency and care. They immediately offered me a renta | Read Full Review

3/30/2026 12:00:00 AM | Google

★★★★★ Reno Anselmi, USA, Retired

Very professional | Read Full Review

3/28/2026 12:00:00 AM | Google

★★★★★ Timothy Lohrfink

Well Well Well... I spent many years in the automobile business and service departments are usually a nightmare to deal with. Here's the full story... My wife bought a Hyundai Santa Fe from Carmax about two years ago and there was a manufacturer warranty to paint the entire car. We brought the cart to Tamiami Hyundai to get the c | Read Full Review

3/27/2026 12:00:00 AM | Google

★★★★★ Bob Hafich

Great service from Kelly. | Read Full Review

3/27/2026 12:00:00 AM | Google

★★★★★ Tess Papazian

Wyatt is great. | Read Full Review

3/27/2026 12:00:00 AM | Google

★★★★★ Martin Huss

Exceptional service — a rare find in car sales It's easy to leave reviews when something goes wrong — but exceptional work deserves recognition too. Samuel Johnson (aka "FISH") at Mazda Naples made our entire car-buying experience smooth, friendly, transparent, and stress-free from start to finish. What set Fish apart was his dedica | Read Full Review

3/27/2026 12:00:00 AM | Google

★★★★★ Rob Trhlin

As I relocated to Naples I was in need of a new Jeep. I called up to the dealership and spoke with Eli and he helped point me in the right direction. Eli was great to work with and the process was very smooth and simple. I appreciate the time and energy the team took to get us situated from the finance team to detail, outstanding. De | Read Full Review

3/27/2026 12:00:00 AM | Google

★★★★★ Juan Docampo

Best dealer experience ever!! Naples CDJR is now family! Vinny and Anthony Dunbar made this a great experience! Thanks guys! Love my truck! | Read Full Review

3/27/2026 12:00:00 AM | Google

★★★★★ jean napoleon

Great service | Read Full Review

3/27/2026 12:00:00 AM | Google

★★★★★ Pablo Ramírez

I had a great experience with this dealership from start to finish. The entire buying process took some time, but the team was patient, professional, and made sure everything was handled properly. Demaris and DarielI amazing, especially want to highlight the support I received after the sale. I noticed an issue with the tire shortly | Read Full Review

3/27/2026 12:00:00 AM | Google

★★★★★ a a

I had an outstanding experience at Naples Dodge when I brought in my 2023 Ram ProMaster for service. Danielle took care of me, and she was absolutely fantastic from start to finish. She was professional, helpful, attentive, and made the entire process smooth and stress-free. What really stood out to me was that every employee I spok | Read Full Review

3/26/2026 12:00:00 AM | Google

★★★★★ S L

Great! | Read Full Review

3/25/2026 12:00:00 AM | Google

★★★★★ Isaias Antonio Rivera

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3/25/2026 12:00:00 AM | Google

★★★★★ Lindsey Walsh

Great Communication and Vehicle as Listed | Read Full Review

3/25/2026 12:00:00 AM | Google

★★★★★ Lauren Hembree

Brian and the whole team were amazing! From timeliness to communication to finding a solution. Could not recommend them enough! | Read Full Review

3/24/2026 12:00:00 AM | Google

★★★★★ Vince DeVitis

Ask for Ellen in sales, she’s great. Would buy from her again! | Read Full Review

3/24/2026 12:00:00 AM | Google

★★★★★ Lesley Crissman

Great service! Great staff! Too expensive | Read Full Review

3/24/2026 12:00:00 AM | Google

★★★★★ KJ Russell

Total incompetency and zero respect for the customer is what you’ll find at this Naples dealership. Money hungry with service advisors eating in front of you while they attempt to turn every oil change into a $5,000 invoice. While your vehicle is being serviced by techs who walk off the job, you’ll receive no less than 10 calls from | Read Full Review

3/24/2026 12:00:00 AM | Google

★★★★★ Jesse Johnson

Awesome! Laura was professional and responsible. | Read Full Review

3/21/2026 12:00:00 AM | Google

★★★★★ J B

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3/21/2026 12:00:00 AM | Google

★★★★★ TJ Olin

I had an excellent experience, with the exception of the AI appointment voice; otherwise Ms. Galanos was very efficient, knowledgeable and personable. Would recommend her by name | Read Full Review

3/21/2026 12:00:00 AM | Google

★★★★★ Paul Teates

First time there for service. Brian the service advisor was excellent and knowledgeable. I would recommend Naples Chrysler Dodge Jeep Ram. | Read Full Review

3/21/2026 12:00:00 AM | Google

★★★★★ J Warner

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3/21/2026 12:00:00 AM | Google

★★★★★ Kevin Kinzler

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3/21/2026 12:00:00 AM | Google

★★★★★ Chris

Fast , detailed, and outstanding service! Highly recommend. | Read Full Review

3/21/2026 12:00:00 AM | Google

★★★★★ Carl Lamendola

Great service team. Did exactly what they said what they would on time on a relatively complex repair. Thanks | Read Full Review

3/20/2026 12:00:00 AM | Google

★★★★★ Douglas Hayward

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3/20/2026 12:00:00 AM | Google

★★★★★ Thomas Hill

I showed up ready to buy a ram and was shocked by “if you take advantage of the zero percent financing from Ram, we raise the price 10k. The “other fees” and PPP charges that were non-negotiatble were extremely disappointing. See attached photos, truck is listed at 57,626 but if you want good financing that Ram is promoting the price | Read Full Review

3/20/2026 12:00:00 AM | Google

★★★★★ Debbie Cooper

Pleasant experience. Paul Freeman was very helpful and accommodating, professional and friendly. We left with a new Jeep | Read Full Review

3/18/2026 12:00:00 AM | Google

★★★★★ Thomas Hill

I showed up ready to buy a ram and was shocked by “if you take advantage of the zero percent financing from Ram, we raise the price 10k. The “other fees” and PPP charges that were non-negotiatble were extremely disappointing. See attached photos, truck is listed at 57,626 but if you want good financing that Ram is promoting the price | Read Full Review

3/18/2026 12:00:00 AM | Google

★★★★★ kllrvet

WHAT A GREAT EXPERIENCE, I WISH I COULD ADD 10 STARS INSTEAD OF ONLY 5!!!! I was in the market for a new Ram 1500 Limited, and living in Cape Coral, I tried my local dealer first. I was ran around and ignored for 5 days to close a deal. On Friday I contacted Naples CDJR in the late afternoon about a Limited they had. Within 5 busin | Read Full Review

3/16/2026 12:00:00 AM | Google

★★★★★ Peter Lutz

Prompt, excellent service! Brian Marshall goes above and beyond the call of duty. | Read Full Review

3/16/2026 12:00:00 AM | Google

★★★★★ Nick Vitale

My experience at Naples Chrysler Dodge Jeep Ram was awful. I knew I had a bad motor mount on my 2022 Chrysler Pacifica because I had the same issue 18 months ago and the Chrysler Dealer in Tinley Park, IL fixed it and the knocking noise went away. So now the knocking is back and I bring it to CDJR and tell them what it is and ask t | Read Full Review

3/16/2026 12:00:00 AM | Google

★★★★★ Amber Millard

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3/16/2026 12:00:00 AM | Google

★★★★★ Jesus Cano-garcia

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3/15/2026 12:00:00 AM | Google

★★★★★ Brian Adams

Worst service to date! We booked an appointment to service our PROMASTER 3500, which had several issues going on, and we dropped it off Wednesday at 10am per our appointment. 24 hours later we reached out to get a status on the van and our service rep Laura told us that it was in work. When I showed up at 1pm on Thursday our truck wa | Read Full Review

3/14/2026 12:00:00 AM | Google

★★★★★ omar massiah

I called to inquire about a car and thanks to Ellen Mareschal I was able to drive away with exactly what I wanted ! I cannot thank her enough for this experience. Please take the time to ask for her , she will go above and beyond for you ! I have had the best experience buying a car. Everyone working welcomed me and my family with gr | Read Full Review

3/13/2026 12:00:00 AM | Google

★★★★★ Miguel Cadena

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3/13/2026 12:00:00 AM | Google

★★★★★ diogo porto

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3/13/2026 12:00:00 AM | Google

★★★★★ McKenzie Kreilich

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3/13/2026 12:00:00 AM | Google

★★★★★ Anthony Baltzell

Could not have been a better experience! That Jessie in service could not have worked harder to resolve my problem. She needs a raise! Thank You .Anthony Baltzell | Read Full Review

3/13/2026 12:00:00 AM | Google

★★★★★ Jason W Hoyt

Outstanding service!! We’re here on vacation and they went above expectation to communicate and empathize with our schedule. Our point of contact, Jessie, was great to communicate with. | Read Full Review

3/13/2026 12:00:00 AM | Google

★★★★★ anthony anness

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3/13/2026 12:00:00 AM | Google

★★★★★ Don H

Could not diagnose or repair the issue | Read Full Review

3/13/2026 12:00:00 AM | Google

★★★★★ Bryan Betz

Really annoying when businesses (service dept) will just sit there and wait until the SECOND they open rather than taking a customers sitting there. | Read Full Review

3/13/2026 12:00:00 AM | Google

★★★★★ Kim Kelly-Reed

We had a 9am appt to have transmission looked at, but when we got there, we were told we would have to leave my car there for 3 days to get a diagnostic… We should have been told UP FRONT! Then we were told that Car Shield is not a great company to work with, so no guarantee as to what they would cover… and we’d have to pay for part | Read Full Review

3/13/2026 12:00:00 AM | Google

★★★★★ Mike Wyatt

I brought my Jeep to Naples Chrysler Dodge Jeep Ram because I’m about 500 miles from my warranty ending and about three months from the end of my lease. I specifically called ahead and was told by a service advisor (Carlos) to bring the car in so they could check for any remaining warranty items and address an open recall. I dropped | Read Full Review

3/13/2026 12:00:00 AM | Google

★★★★★ Robert Traina

Very Professional. | Read Full Review

3/12/2026 12:00:00 AM | Google

★★★★★ Chris S.

Wyatt was very honest with his recommendations. I would recommend him for future service work | Read Full Review

3/12/2026 12:00:00 AM | Google

★★★★★ Naturaloakreg

We dropped in with a battery issue. Kelli and team did an excellent and quick job installing a new battery. Had us back on the road with our little rv. | Read Full Review

3/12/2026 12:00:00 AM | Google

★★★★★ Greta Hough

Great customer service! Very helpful and friendly! | Read Full Review

3/12/2026 12:00:00 AM | Google

★★★★★ Teddy Diaz

Great experience. Hooked me up with a great deal in multiple ways. Will definitely go back to them when I’m ready to get a second car as well ????. Eli helped me. | Read Full Review

3/11/2026 12:00:00 AM | Google

★★★★★ Diamond’s Home Remodeling

Juan has terrible customer service,don’t work with him | Read Full Review

3/11/2026 12:00:00 AM | Google

★★★★★ Sturman Esterhuizen

I recently purchased a new vehicle at Naples Chrysler Dodge Jeep Ram, and I wanted to reach out to Paul Freeman and say thank you for the incredible experience. As a first-time Jeep owner, I truly appreciated your assistance throughout every step of the process. From the moment I entered the dealership to the test drive and the final | Read Full Review

3/9/2026 12:00:00 AM | Google

★★★★★ Darryl J Scales

First off, let me drop a new names. JUSTIN REYNOLDS ADAM HOOT I had an outstanding experience working with Adam and Justin in the service department while dealing with an issue on my Ram TRX. From the beginning, both of them were incredibly professional, transparent, and genuinely committed to making sure everything was handled the | Read Full Review

3/9/2026 12:00:00 AM | Google

★★★★★ Cory Pierson

Great service as always. Oracio and his team always do a great job and the good communication is very much appreciated. Also the sales team has been good to me as well. I have bought 3 vehicles here and plan to come back when I need another! | Read Full Review

3/9/2026 12:00:00 AM | Google

★★★★★ Tracy Seneca

Traded my car in fast and easy thank you Stevenson and Matt for your great service. | Read Full Review

3/9/2026 12:00:00 AM | Google

★★★★★ Joe Wilkins

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3/8/2026 12:00:00 AM | Google

★★★★★ WickedBig1

Wow what a great team at Naples CDJR! Super attention to detail! The best vehicle buying experience I’ve had, smooth professional great communication. I can’t say enough good things about this place. I had the pleasure of dealing with Brent and Ellen. Five star buying experience I’ll be back next year for my next vehicle. | Read Full Review

3/8/2026 12:00:00 AM | Google

★★★★★ Gregory Wright

Wait was longer than anticipated but service personnel were helpful and attentive | Read Full Review

3/8/2026 12:00:00 AM | Google

★★★★★ Gary Safer

Wanted to buy a vehicle from them. But when $4,000.00 in hidden unadvertised fees came through in their offer there was no way I would deal with these cheats. Terrible business practice, BEWARE... The dealer i bought from had 1 price and an advertised $398 service fee. That's how you sell cars and get repeat customers! | Read Full Review

3/8/2026 12:00:00 AM | Google

★★★★★ Shannon Dolan

Absolutely wonderful experience. Service Rep Danielle was fantastic. So professional and knowledgeable, and took the EXTRA time to get warranty approved (it was harrowing) and my vehicle expedited as quickly as possible. TOP NOTCH. | Read Full Review

3/7/2026 12:00:00 AM | Google

★★★★★ Michael gaulin

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3/7/2026 12:00:00 AM | Google

★★★★★ Robert Jarvis

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3/6/2026 12:00:00 AM | Google

★★★★★ Fabio Andres

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3/6/2026 12:00:00 AM | Google

★★★★★ Daniel Glemser

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3/6/2026 12:00:00 AM | Google

★★★★★ Bobby Williams

What a difference a dealer makes. I don't know anything about this dealership just the service department and Wyatt in particular I rate it a ZERO. Wyatt is nothing but a BSer, i spent 4 months trying to get my wheels fixed and is all i heard was excuses, oh i can't get ahold of the wheel man, you can't leave your car because we don' | Read Full Review

3/6/2026 12:00:00 AM | Google

★★★★★ Jaclyn Carrrington

The service and staff here are excellent! After a horrible experience at a different dealer, I drive twice as far to get here and it was 100% worth the trip. I am extremely satisfied with the timelines of their communication, the quality of work and the prices for what was done. The repairs were completed quickly, and within the t | Read Full Review

3/4/2026 12:00:00 AM | Google

★★★★★ Lee Muenchausen

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3/4/2026 12:00:00 AM | Google

★★★★★ Gerard Green

The dealership did exactly what they said they would do in a very timely manner. Zoe made sure that my request was followed, even making sure I got back the specific parts I asked for. Very pleased with the service. | Read Full Review

3/4/2026 12:00:00 AM | Google

★★★★★ New Guy

My first service experience with Naples Chrysler: I had my jeep in there for EV battery replacement (failed test) for 6 weeks and could never get a solid date for when the battery would actually arrive ( a Stellantis issue). . Wyatt was decent initially communicating that info to me but rarely had any definitive info on delivery da | Read Full Review

3/3/2026 12:00:00 AM | Google

★★★★★ Maria Mullins

I brought my Chrysler Pacifica van in for an oil change and noticed on the inspection sticker that the battery was marked “poor.” Since I kept my battery purchase receipts, I returned to the dealership to address it. Danielle Meyer checked and told me the main battery was at 88% and the auxiliary battery was at 99%, meaning both are | Read Full Review

3/3/2026 12:00:00 AM | Google

★★★★★ Rick Hansen

Very friendly and knowledgeable sales team and finance team. | Read Full Review

3/1/2026 12:00:00 AM | Google

★★★★★ Millie Su

I reached out to this dealer about a 2019 Dodge Challenger. The salesperson added an optional PPP+ package without asking and refused to remove it. The quote also included "extra fees," many of which seemed inflated and primarily for pure profit. After reading other reviews, it seems this may be a recurring practice at this dealershi | Read Full Review

3/1/2026 12:00:00 AM | Google

★★★★★ Jermaine Hendricks

I had Carlos. Service is great I appreciated the communication and our professional everyone was | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ Martha Brown

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2/28/2026 12:00:00 AM | Google

★★★★★ Jackie caldwell

Went and looked a 3019 dodge caravan we had Ellen as our salesperson , she was absolutely amazing very easy process, she was super friendly and very outgoing with a good sense of humor. I would refer this dealer ship over and over . And if you go in ask for Ellen you’ll thank me later . | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ Felicia Earley

Excellent customer service, honest, informative, and makes you feel comfortable during the buying process.. highly recommend Anthony Dunbar !! | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ 4511point21

Took my 4XE in for the battery recall. Luckily it was not one that has a problem and (despite being warned it could be several days) I got it back the same day! Jesse was great and answered all my questions. That Compass the onsite rental agency gave me gets 1 star. Wow that is tiny. | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ Michael Kennedy

Laura in service went above and beyond!! | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ John Cancelliere

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2/28/2026 12:00:00 AM | Google

★★★★★ Erika Estevez

I had the best experience from the beginning to the end. They did above and beyond to get us the best deal. Treated us like family, shout out to Enrique for all his hard work and Joseph for all his kindness! The best! | Read Full Review

2/26/2026 12:00:00 AM | Google

★★★★★ Laren Turnbaugh

Very good experience from start to finish. So professional and so kind. We loved our salesman Stephensen and Michael Lawson in finance. | Read Full Review

2/26/2026 12:00:00 AM | Google

★★★★★ JAJA

Just purchased a Jeep Wrangler Rubicon from Ellen Mareschal at NAPLES CHRYSLER DODGE JEEP RAM! Ellen was AWESOME! The entire process was incredibly smooth, friendly, efficient, transparent & honest. No pressure, just great service and honest advice. Thank you Ellen, Brent, Michael, Martin & Janet for your professionalism & making th | Read Full Review

2/26/2026 12:00:00 AM | Google

★★★★★ Tim Murphy

Went to another dealership in st augustine for a dead battery. They did an ok job getting up and going but shortly after I had an sos emergency alert warning. Took the vehicle to naples jeep and they fixed the issue and have not had any problems going forward. The service rep kelly was very good at keeping me informed of my vehicle s | Read Full Review

2/26/2026 12:00:00 AM | Google

★★★★★ Carolyn Tracy

We had an excellent experience with our salesman Paul! Would highly recommend | Read Full Review

2/26/2026 12:00:00 AM | Google

★★★★★ Nancy Rhoten

Ellen Mareschal did a remarkable job as a sales representative. I would definitely recommend her to anyone looking for an honest sales rep. | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ John O'Keefe

Stephenson was great to work with. Would definitely go back to work with them in the future and would recommend them to friends. | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Robin Shorrock

Looking to purchase our second Jeep Grand Cherokee we were discouraged with every Jeep dealer in Broward and Palm Beach county including the previous dealership where we had purchased our first Jeep. We were reconsidering our decision about a new Jeep until we spoke with Paul from Naples Chrysler Dodge Jeep. He was fantastic. Knowl | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Maria Mullins

I brought my Chrysler Pacifica van in for an oil change and noticed on the inspection sticker that the battery was marked “poor.” Since I kept my battery purchase receipts, I returned to the dealership to address it. Danielle Meyer checked and told me the main battery was at 88% and the auxiliary battery was at 99%, meaning both are | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Tampa Bay Pavers

Bought a car from here 7 months ago, called plenty of time with no response of the service I needed. Absolutely ridiculous, would never buy another vehicle from here again. DO NOT RECOMMEND. | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Brianna Rodriguez

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2/24/2026 12:00:00 AM | Google

★★★★★ taeq sakhnin

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2/24/2026 12:00:00 AM | Google

★★★★★ Hussein Tarabeih

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2/24/2026 12:00:00 AM | Google

★★★★★ Robert Wilson

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2/24/2026 12:00:00 AM | Google

★★★★★ Michael Rothausen

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2/24/2026 12:00:00 AM | Google

★★★★★ Rich Cole

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2/24/2026 12:00:00 AM | Google

★★★★★ Gabriel Delgado

Best of the best service I’ve ever received is the first time I go to a dealer and everything is done prior to me getting there. I don’t have to wait hours for them to pull credit or contact banks. Everything was done prior to me arriving. The truck I got brand new in great condition for a great price Anthony my sales rep and Brett t | Read Full Review

2/24/2026 12:00:00 AM | Google

★★★★★ Latha Malavalli

We recently purchased a Jeep Grand Cherokee from 'Naples Chrysler Dodge Jeep Ram', and the experience was top-notch. Joe Cali, our sales representative, was extremely knowledgeable, courteous, and never pushy. He, along with the rest of the team, made the entire process seamless and efficient, providing a pressure-free environment. T | Read Full Review

2/24/2026 12:00:00 AM | Google

★★★★★ Len Leader

Intake was efficient, service advisor ( Laura ) was very professional and a pleasure with whom to work - great communicator, friendly, and prompt responses. Honest evaluation and good explanation of work needing done with line item detail. Shuttle was prompt and my vehicle was ready as promised. The service from intake to checkout fa | Read Full Review

2/24/2026 12:00:00 AM | Google

★★★★★ Michael McMahon

My 2021 Wrangler 392 was totally dead in my garage and had to be towed in on a flatbed. Kudos to Kevin Garza, who made a video of my engine and diagnosed the problem so that I fully understood what happened. Natalia Evangelista did a very good job of keeping me informed as the car went through the repair stages over three days. I | Read Full Review

2/22/2026 12:00:00 AM | Google

★★★★★ Shelley Woodson

There was confusion with AI BOOKING appointments. I was told I could wait for my Jeep to get diagnosed BUT I had to rent a car from HERTZ on site and put my Jeep in line in the diagnostic que. Initially told it could take up to 3 days for diagnostic to be done. Very glad to have extended warranty plan. | Read Full Review

2/22/2026 12:00:00 AM | Google

★★★★★ teamallrisk

Excellent service team they identified the problem and addressed it quickly for me I couldn't be more happier. Shout out to Wyatt he kept me informed all along even sending videos of the issue. | Read Full Review

2/20/2026 12:00:00 AM | Google

★★★★★ William Hnyda

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2/20/2026 12:00:00 AM | Google

★★★★★ Hector Sanabria

Great service, was in a pinch and they were able to help me out. | Read Full Review

2/20/2026 12:00:00 AM | Google

★★★★★ Jeff Edwards

Brought my truck here for service since I couldn't stand to step foot back into CDJR of Ft. Myers. Jessie M. In the service department made me feel welcome and everything was seamless. I didn't even purchase my truck here and got treated 10x better than the dealership I bought the truck from. If I stick with RAM, Naples will be getti | Read Full Review

2/18/2026 12:00:00 AM | Google

★★★★★ Jaclyn G

I had the best car-buying experience at Chrysler thanks to Stephen, Matthew, and Mike in finance. From the moment I walked in, everything felt calm, respectful, and pressure-free — exactly how a car purchase should feel. Stephen and Matthew were incredibly responsive, knowledgeable, and genuinely considerate throughout the entire pr | Read Full Review

2/18/2026 12:00:00 AM | Google

★★★★★ Jordan Robinson

I recently had my truck in for service and Laura my service advisor was awesome! Great service! Great communication from start to finish. Exceeded my expectations! They even washed my truck to make sure it was clean when I picked it up. I would highly recommend using them for getting your vehicle serviced. | Read Full Review

2/18/2026 12:00:00 AM | Google

★★★★★ Vinny Costanza

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2/18/2026 12:00:00 AM | Google

★★★★★ Kary Calabro

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2/18/2026 12:00:00 AM | Google

★★★★★ kathryn spadaro

Very stressful experience and they pulled the bait and switch had a ton of hidden fees, spoke fast and made you sign on an electronic document literally inside a desk making review of documents difficult before signing. This experience took the fun out of buying a new car. | Read Full Review

2/18/2026 12:00:00 AM | Google

★★★★★ Taylor VanNatter

Wish I could give less than a 1. Truly so disappointed in our purchase and the people we worked with. Agree to an interest rate, drive over an hour each way 3 days in a row to finish a deal. And then get swindled. Luckily we have resources to help with this issue but be aware, they'll tell you one thing and do another and make you be | Read Full Review

2/18/2026 12:00:00 AM | Google

★★★★★ Eider Espinoza

The truth is that I have never been satisfied with the work of this place, for example, in the recent maintenance they did not change the air filter of the engine, nor did they complete the liquids for example. it was missing antefreeze and so they left it, it also lacked brake fluid or that is, they did not receive anything | Read Full Review

2/18/2026 12:00:00 AM | Google

★★★★★ Molly Fritz

Everything start to finish was great! Love the video showing all issues and the communication throughout the process! | Read Full Review

2/17/2026 12:00:00 AM | Google

★★★★★ Todd Mitchell

Kelli Galanos did an amazing job of keeping me informed on the status of my jeep recall. I am very happy with the service. | Read Full Review

2/17/2026 12:00:00 AM | Google

★★★★★ Amy Warden

Tho the customer service was great, the over priced services were not worth the friendly hand shake. Ill never do business with this group ever again. | Read Full Review

2/17/2026 12:00:00 AM | Google

★★★★★ Edgar Rodriguez

They don't respond to messages, managers and salespeople don't answer calls, they promise to replace parts and they don't follow through. | Read Full Review

2/17/2026 12:00:00 AM | Google

★★★★★ Ernest Comeaux

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2/16/2026 12:00:00 AM | Google

★★★★★ Simon Pedersen

Great service | Read Full Review

2/15/2026 12:00:00 AM | Google

★★★★★ Richard Gerlach

Great experience, staff willing to go extra mile to ensure customer satisfaction. | Read Full Review

2/15/2026 12:00:00 AM | Google

★★★★★ Jim Pullen

Not sure. Had to bring car back 1day after leaving for service. Need to leave over weekend. Car running worse now. Service advisor was very helpful friendly and professional | Read Full Review

2/15/2026 12:00:00 AM | Google

★★★★★ R D

Very friendly sales team, however the dealer fees and add ons are out of control. Expect an additional 7% of the sale price in "other fees" and $2,000 in a "mandatory" protection package, that was over $6,000 in fluff fees and this doesn't include the regular sales tax. To even begin to negotiate a deal all these fees must go, then | Read Full Review

2/15/2026 12:00:00 AM | Google

★★★★★ carlos verdugo

Sales individual that took care of me did a great job.So too did the financing team. | Read Full Review

2/14/2026 12:00:00 AM | Google

★★★★★ Ali Tobias

Trevor and Ellen were awesome to work with! Very responsive and super friendly! Great experience. | Read Full Review

2/14/2026 12:00:00 AM | Google

★★★★★ Charles Schoen

Great service | Read Full Review

2/14/2026 12:00:00 AM | Google

★★★★★ Monica B.

Stopped by the Jeep store in Naples and had a really positive experience. Nicholas McIntire was friendly, straightforward, and made everything feel comfortable with no pressure at all. I love my car, and he even gave me my first rubber duck. Super sweet! | Read Full Review

2/13/2026 12:00:00 AM | Google

★★★★★ Bia klimeika

I had a great experience at the Dodge store in Naples. Nicholas McIntire was extremely helpful and professional, making the whole experience easy. | Read Full Review

2/13/2026 12:00:00 AM | Google

★★★★★ steve bailey

Nick my salesman was very efficient and easy to deal with everyone who goes there for a vehicle needs to ask for him. I would also like to mention the F&I guy Mike was a pleasure and took his time to explain everything so I understood what I was signing. | Read Full Review

2/13/2026 12:00:00 AM | Google

★★★★★ Yanny Sanders Vasquez

The service was really good I felt very good | Read Full Review

2/13/2026 12:00:00 AM | Google

★★★★★ Lori McIntire

Nick McIntire made the car-buying process easy and stress-free. He was professional, helpful, and never pressured me, making sure I got the right vehicle at a great price. I love my car! Highly recommend working with Nick | Read Full Review

2/13/2026 12:00:00 AM | Google

★★★★★ Nara Lopes

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2/13/2026 12:00:00 AM | Google

★★★★★ Jeff

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2/11/2026 12:00:00 AM | Google

★★★★★ Greg Theis

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2/11/2026 12:00:00 AM | Google

★★★★★ Craig Mathers

They recommended we arrive early for our oil change bc they don’t take appts. We did and the wait was about hour and half until it was finished. Not a big deal bc they offer a “shuttle” to anywhere you would like. We went to breakfast and chose to walk since it was only 1/2 mile or so. They were very nice and free car wash too. | Read Full Review

2/11/2026 12:00:00 AM | Google

★★★★★ Joseph Berkenkopf

Efficient and timely service. My service contact and her shadow were very helpful. | Read Full Review

2/11/2026 12:00:00 AM | Google

★★★★★ CATHY DENTON

Joe was excellent | Read Full Review

2/11/2026 12:00:00 AM | Google

★★★★★ Michael Korbely

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2/10/2026 12:00:00 AM | Google

★★★★★ Robert Lindsey

Had an express oil change and tire rotation. Took a little while, but thorough with the work done. Excellent. | Read Full Review

2/10/2026 12:00:00 AM | Google

★★★★★ Larissa Fernandez

Very helpful customer agent with assistance in savings plus explanation of issues | Read Full Review

2/10/2026 12:00:00 AM | Google

★★★★★ Mark Martin

We arrived at the dealership without an appointment. Our Chrysler Town & Country minivan was acting up. The passenger side sliding door kept opening and closing on its own. The dealership took it in for an evaluation right there on the spot. In about an hour and a half they figured out the problem and all they charged us for was | Read Full Review

2/10/2026 12:00:00 AM | Google

★★★★★ Tamara Compton

Had some issues. | Read Full Review

2/10/2026 12:00:00 AM | Google

★★★★★ Joni Ives

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2/9/2026 12:00:00 AM | Google

★★★★★ Sharon Kaufmann

I am beyond pleased with the service received at Naples Dodge Chrysler Jeep. From my initial phone call, everyone was kind and helpful. I chose this particular location after calling another dealership in a nearby city I found the service person I talked to on the phone uninterested, irritated, and not helpful. So happy I chose Napl | Read Full Review

2/8/2026 12:00:00 AM | Google

★★★★★ Kari Amacher

The vehicle was repaired quickly and professionally. | Read Full Review

2/8/2026 12:00:00 AM | Google

★★★★★ Colin Pasque

We had a pleasant experience here. Ellen helped us through our entire sale and embodied professionalism and hospitality for my family and I the whole way. We love our new minivan! | Read Full Review

2/8/2026 12:00:00 AM | Google

★★★★★ Daniela Hernandez

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2/7/2026 12:00:00 AM | Google

★★★★★ John Kozlowski

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2/7/2026 12:00:00 AM | Google

★★★★★ Brad C

The service was amazing!!! Zoe did an amazing job of getting me in and out very quickly for my rotation and balance with no appointment needed!! She also gave me excellent customer service!!! I highly recommend CDJR Naples! | Read Full Review

2/7/2026 12:00:00 AM | Google

★★★★★ Tony Wallace

I brought my Jeep Wrangler in for service. It wasn’t warrantee work. Their pricing was double what it should have been so I didn’t have the work done there. If your car is covered maybe it’s a good shop. | Read Full Review

2/7/2026 12:00:00 AM | Google

★★★★★ Denis Garneau

Very professional team, good service. I really appreciated the technician video recap of what he did (5 stars ) | Read Full Review

2/6/2026 12:00:00 AM | Google

★★★★★ Mark Bost

Great place for a service, they got me in on a Sunday morning so I had no wait time. Definitely would recommend them! | Read Full Review

2/6/2026 12:00:00 AM | Google

★★★★★ Cindy Sly

I had a very positive experience buying a Grand Cherokee remotely with the help of Mike Lawson and Nick McIntire. They continue to be available to answer any questions that I have. Even though I haven’t met them I feel like they are my friends! Thank you both! | Read Full Review

2/6/2026 12:00:00 AM | Google

★★★★★ Hector Luis Batista

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2/6/2026 12:00:00 AM | Google

★★★★★ Michelle Mendoza

Absolutely love my car! Thank you so much to Paul Freeman who helped me get the car I wanted and worked with me as a first time client at Dodge! | Read Full Review

2/4/2026 12:00:00 AM | Google

★★★★★ Allan Kellett

Very professional and accommodating. Jessie was a great help! | Read Full Review

2/3/2026 12:00:00 AM | Google

★★★★★ Marsh Jacobson

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2/3/2026 12:00:00 AM | Google

★★★★★ David Whitaker

Excellent people, professional and knowledgeable. | Read Full Review

2/3/2026 12:00:00 AM | Google

★★★★★ Glen Pizzolorusso

Jessie was great! Thank you ND! | Read Full Review

2/3/2026 12:00:00 AM | Google

★★★★★ Bryan Black

All good | Read Full Review

2/3/2026 12:00:00 AM | Google

★★★★★ Lisa Christy

I dropped my truck in for them to diagnose the issue I had. I greeted with Jessie first thing in the morning and she was great to work with! She was quick with responses, knowledgeable and helpful! We will be back to continue service and look forward to working with Jessie again! | Read Full Review

2/3/2026 12:00:00 AM | Google

★★★★★ Marisol Carvajal

Justin Reynolds’s in service was a very pleasant and efficient person,I highly recommend him | Read Full Review

2/3/2026 12:00:00 AM | Google

★★★★★ david price

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2/3/2026 12:00:00 AM | Google

★★★★★ CSamper305

I was approached by Paul from the moment I walked in and he made it his mission to make sure that I left the dealer with the vehicle I wanted. Great individual and amazing salesman. If you’re looking to get the vehicle you want, he is the man to go to! | Read Full Review

2/3/2026 12:00:00 AM | Google

★★★★★ Tom Hedrick

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2/3/2026 12:00:00 AM | Google

★★★★★ Mayci Jobes

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2/3/2026 12:00:00 AM | Google

★★★★★ Brandon Kelly

Working with Demari was phenomenal. He was knowledgeable and patient! | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Tony Mendoza (Blazefire)

I was helping my sister buy a new Jeep for Christmas. Ellen Mareschal was our sales rep and she made the whole experience very quick and easy, finding the exact Jeep we wanted as well as at a great price. Best car purchasing experience I've had. | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Sally Aziz

Ellen was such a pleasure to work with! She's incredibly friendly and easy to talk to, and made the whole process feel simple and actually enjoyable. She's knowledgeable and explained everything without any pressure so I never felt rushed. If you’re looking for someone who’s genuine, knowledgeable, and just great to work with, I high | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Sarah Miller

Had a wonderful experience at Naples Jeep! Ellen was super helpful and patient with us. You can tell she really cares about her customers and was a pleasure to work with. Id reccommend this dealership to anyone and we plan to be back in the future. Overall we were really happy with the price we got, model and the service we receive | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Imaad J

CARTER IS A TOP TEIR SALESMAN! | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Travis Mclean

Bought a truck on Saturday and had a fantastic buying experience. Thank you to Carter Keel and team that were able to make it happen. | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Kevin Barry

My wife Melissa and I had an outstanding experience working with Ellen at Naples Chrysler, Dodge Jeep Ram. From the moment we walked in, Ellen was incredibly attentive, knowledgeable, and genuinely cared about making sure we found exactly what we wanted. She took the time to answer every question, kept us informed at each step, and n | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Mark Surico

Im in Florida, from NY, enjoying the beautiful "winter" weather. I decided to have my brakes changed out on '23 Dodge Charger Scat Pack Wide Body. 1st time customer to Naples Dodge n i was very happy with the establishment. From Service Advisor Justin to Tech Specialist Stan these gentleman did everything possible to make me comfort | Read Full Review

1/31/2026 12:00:00 AM | Google

★★★★★ Dale Cain

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1/31/2026 12:00:00 AM | Google

★★★★★ Connor

Carlos did an outstanding job, ensuring my Jeep Wrangler was serviced quickly and provided excellent customer service. | Read Full Review

1/30/2026 12:00:00 AM | Google

★★★★★ David Bellman

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1/30/2026 12:00:00 AM | Google

★★★★★ Carol Willoughby

Carlos was responsive, helpful and got my recall handled in a timely manner. Alejandro was very helpful in helping us liok into a potential truck trade. Both were A+ in our book! | Read Full Review

1/30/2026 12:00:00 AM | Google

★★★★★ Concettina Caruso

Eli helped find me the exact car I needed at the right price! | Read Full Review

1/29/2026 12:00:00 AM | Google

★★★★★ Donna Hornsby

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1/28/2026 12:00:00 AM | Google

★★★★★ Allison Wood

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1/28/2026 12:00:00 AM | Google

★★★★★ Wayne Patenaude

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1/28/2026 12:00:00 AM | Google

★★★★★ Tim Schoolman

Great customer service representative! Kellie handle everything and saved me money on my repairs. | Read Full Review

1/28/2026 12:00:00 AM | Google

★★★★★ bostonh2o

I drive a class B on a Promaster 2500. I’m traveling around Florida and needed an oil change. I spoke with Danielle in the service department and told me they don’t take appointments for oil changes, just drive in. So I did, the took my van right away, did a 7 point inspection, gave me a great run down on what’s needed. And did my oi | Read Full Review

1/28/2026 12:00:00 AM | Google

★★★★★ Michael Gómez

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1/27/2026 12:00:00 AM | Google

★★★★★ ??????? ??????

It was a very pleasant experience, the people were very nice and the service was excellent. Thank you for your help, special thanks to Wyatt Gates. He's a legend. | Read Full Review

1/27/2026 12:00:00 AM | Google

★★★★★ Jon Garon

Unbelievable service. Stephenson and others helped my wife the minute she drove in to the dealership. A GREAT FACILITY!!!!!!!!!!!!!! | Read Full Review

1/27/2026 12:00:00 AM | Google

★★★★★ Bill Overbeek

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1/27/2026 12:00:00 AM | Google

★★★★★ Rachael Lefever

My jeep compass was recently totaled and I reached out to Jeep to help me get a refund for the extend mopar warranty I purchased. I asked several times for someone to call me and was told that someone would reach out to me on 4 occasions. Would have considered purchasing another jeep but not after this experience. Disappointed to say | Read Full Review

1/27/2026 12:00:00 AM | Google

★★★★★ Pasquale Gualtieri

My experience with Naples Chrysler Dodge Jeep Ram was fantastic. Thank you for excellent service! | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ Yoel Girado

Trevor de finanzas, lo peor de lo peor. Deberían ponerlo a limpiar los vehículos en el parqueo, manipulador, falta de trasparencia,mal vendedor y negociante, deberían ponerlo a cobrar por carros que venda, mientras esta persona trabaje en este concecionario nunca mas volvería por ahí, es mal profesional. Si yo fuera el Gerente de ese | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ Aaron J seiple

Very nice dealership I wish that they would have a little cozier of a waiting room, but Wyatt in the service center is an asset to that company. It goes over and beyond to take care of his customers to thumbs up on him. | Read Full Review

1/23/2026 12:00:00 AM | Google

★★★★★ Walrus Eight

Upon discovering a flaw in the leather seem of the steering wheel by my salesman he went into action and got a whole new part! Came back and met Wyatt my service guy put me in a loaner and within 24 hours the repair was complete. Thanks to Anthony & Wyatt we are satisfied customers! | Read Full Review

1/23/2026 12:00:00 AM | Google

★★★★★ Scott Campbell

Had my Jeep Grand Wagoneer serviced and couldn't be any happier. Justin was absolutely amazing with providing me up to date information on my vehicle at every stage. Very accommodating dealership. Love the videos of explaining what needs to be done. Very transparent dealership and made recommendations for service intervals on my vehi | Read Full Review

1/23/2026 12:00:00 AM | Google

★★★★★ Mark Neville

Went in to Naples Ram to have a tailgate issue repaired. I was met promptly by a service writer who was professional and courteous. Repairs were made and I picked it up the following day. | Read Full Review

1/23/2026 12:00:00 AM | Google

★★★★★ Lou Kartsimas

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1/23/2026 12:00:00 AM | Google

★★★★★ Carlos Silva

The service was outstanding. Alejandro and Angelo couldn't have been more polite, knowledgeable and helpful. Great experience. I recommend this place 1000% | Read Full Review

1/23/2026 12:00:00 AM | Google

★★★★★ John Dohanich

Good job took in 2pm tue got free rent a car pickup 2pm wensday computer chip recall went great | Read Full Review

1/23/2026 12:00:00 AM | Google

★★★★★ Sergiy Kapishon

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1/22/2026 12:00:00 AM | Google

★★★★★ Vincent Tirino

Great experience from start to finish. Nick sold me my new car and was professional, honest, and made the entire car-buying process easy and stress-free. He took the time to answer all my questions and made sure I found the right car without any pressure. I’m extremely happy with my new car and would highly recommend him to anyone lo | Read Full Review

1/22/2026 12:00:00 AM | Google

★★★★★ John Chisholm

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1/22/2026 12:00:00 AM | Google

★★★★★ Renzel K

I bought a 2018 Maserati Ghibli S from them, and I honestly don’t feel like everything about the car was fully disclosed. About a month and a half later, the battery died, even though the Carfax said it had been replaced just a month before I bought the car. Maintenance light came on few weeks after buying the car. That didn’t sit ri | Read Full Review

1/22/2026 12:00:00 AM | Google

★★★★★ Nick Smith

Thank you Joseph Garcia for getting me in my new truck! I appreciate the help. | Read Full Review

1/20/2026 12:00:00 AM | Google

★★★★★ Camisha Cedartree

I received very good quality work on my car. | Read Full Review

1/20/2026 12:00:00 AM | Google

★★★★★ Debbi Toohey

Well informed of timing & procedure. Recall issues and they were very helpful. | Read Full Review

1/20/2026 12:00:00 AM | Google

★★★★★ Herman Darnell

Oil Change, etc. Efficient, effective and pleasant. | Read Full Review

1/20/2026 12:00:00 AM | Google

★★★★★ Dion Albanese

Carlos was great | Read Full Review

1/20/2026 12:00:00 AM | Google

★★★★★ Heather Henry

Zoe and the rest of the service team were exceptional. After trying to get my grand Cherokee into the fort myers jeep dealership I was told they couldn’t get me in for over a week and had no loaners until February. Zoe got me into the Naples dealership the next day (Saturday), had rentals available, and I had a video update from the | Read Full Review

1/20/2026 12:00:00 AM | Google

★★★★★ Rafael Jose Viso Russian

All good. Paul was excellent, he explained the options and found one Jeep that fit my needs | Read Full Review

1/20/2026 12:00:00 AM | Google

★★★★★ Jeff Bersh

Jessie, the salesperson I had was extremely helpful. | Read Full Review

1/20/2026 12:00:00 AM | Google

★★★★★ Patrick Shields

Wyatt in service was a pleasure to work with and kept me in the loop so I knew what was going on. He is an asset to the team! | Read Full Review

1/19/2026 12:00:00 AM | Google

★★★★★ Howard Ginsberg

Joseph was great, very easy going, not pushy, knowledgeable, straight foward, like it should be. Anybody goes there ask for Joseph, and if he is busy, its worth the wait. Thank you again Joseph. | Read Full Review

1/19/2026 12:00:00 AM | Google

★★★★★ Nicole Cavalluzzi

Very decent people service was good and the advisor was amazing | Read Full Review

1/18/2026 12:00:00 AM | Google

★★★★★ brad hertzing

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1/18/2026 12:00:00 AM | Google

★★★★★ ludka locadia

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1/15/2026 12:00:00 AM | Google

★★★★★ Helen Johnson

Great service, professional, employees, and very nice facility. | Read Full Review

1/15/2026 12:00:00 AM | Google

★★★★★ Jerry Bensi

Justin Reynolds was great to work with, knowledgeable and friendly. Good experience overall. | Read Full Review

1/15/2026 12:00:00 AM | Google

★★★★★ Mike Hilla

Brought my Jeep in to the on a Saturday and they were able to diagnose the issue and fix it on the same day! | Read Full Review

1/15/2026 12:00:00 AM | Google

★★★★★ Bryce Bevilacqua

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1/15/2026 12:00:00 AM | Google

★★★★★ Sam A

Excellent experience. The crew kept me informed and completed the work as promised | Read Full Review

1/15/2026 12:00:00 AM | Google

★★★★★ Sergio Pulido

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1/15/2026 12:00:00 AM | Google

★★★★★ sklplmr

Stephenson did us right!! | Read Full Review

1/14/2026 12:00:00 AM | Google

★★★★★ Anthony Davide

Excellent service. Friendly and efficient | Read Full Review

1/14/2026 12:00:00 AM | Google

★★★★★ yasmide pierre louis

My mom just bought a car at Naples and the service from Demari and Martin was impeccable. Demari gave us insightful information on all the car features and how each and all of them function and Martin was very helpful in picking the right financial options. They showed us absolute respect throughout the entire and they were both extr | Read Full Review

1/14/2026 12:00:00 AM | Google

★★★★★ Scott Araskog

Justin was a pleasure to work with and did a fantastic job keeping us informed and taking good care of us. Exceeding expectations. Making the recall a good experience instead of an inconvenience. Great job and we will only use your services for our Jeep. Thank you!! | Read Full Review

1/14/2026 12:00:00 AM | Google

★★★★★ Priscilla Cruz

Anthony Dunbar highly recommended. Easy to deal with and relates to customer needs. Very good experience had at Naples Chrysler Dodge Jeep Ram. Thank you. | Read Full Review

1/14/2026 12:00:00 AM | Google

★★★★★ Steven Zwiener

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1/14/2026 12:00:00 AM | Google

★★★★★ Christina Hull

Wyatt is easy to work with, understanding and gets the job done! | Read Full Review

1/14/2026 12:00:00 AM | Google

★★★★★ James Mcdonough

I had a great experience with Naples Jeep Chrysler. They got me in quickly and fixed an actuator module in my transmission. Laura my service technician was very helpful and kept me up to date with everything that was happening and they let me get a rental vehicle which was very helpful and convenient. Overall it was a very pleasant a | Read Full Review

1/14/2026 12:00:00 AM | Google

★★★★★ PAUL KEENE

Horrible experience this time around. I went in to look at a used truck and they tried to add $6,000 on top of the listed price. Total waste of a day. This place feels like a scam now. To make it worse, the salesman—who claimed to be their top salesman—was terrible to deal with and wouldn’t work with me. Five years ago I bought a tru | Read Full Review

1/14/2026 12:00:00 AM | Google

★★★★★ Ralph Taylor

Dropped off my truck January 8th and was told “we’ll update you via calls and text”. Today is the 13th, no calls no text and no update. 6 days later and nothing. If I ever get my truck back, not using this dealership again. Called 3 times today spoke to 2 different people with a reassurance “Justin” would call back per post it no | Read Full Review

1/13/2026 12:00:00 AM | Google

★★★★★ Stephen Miranda

We are in the Naples area for a winter vacation, and had an unexpected problem with the brakes in our 2018 Jeep Wrangler. I called the dealership on Saturday afternoon and made an appointment for Monday morning. Within two hours I had a call from the service advisor, Carlos Castillo. followed by a video from the technician of the aff | Read Full Review

1/11/2026 12:00:00 AM | Google

★★★★★ Geoffrey Moul

Can't say enough good things about my experience buying a car here. Everyone with whom I worked was incredibly thoughtful, helpful and patient. Whoever put the sales and finance team together is quite a leader. And of course, Paul Freeman is amazing. There is a lot to learn from how he treats customers. Job well done. | Read Full Review

1/11/2026 12:00:00 AM | Google

★★★★★ Cindy Trejo

I bought my car about two years ago, and ever since then it’s either one thing or another one trying to get a simple oil change. Natalia is a horrible service advisor! It seems like she is not up-to-date with the protocol. Their customer service needs to get better! Carlos, the service advisor has always been great, but unfortunately | Read Full Review

1/11/2026 12:00:00 AM | Google

★★★★★ Mark Wilkinson

I had the pleasure of working with Demari Pierre Brice with the purchase of a Jeep Grand Cherokee. He made the entire process simple and seamless. If you are in the market for a vehicle, reach out to Demari, you will not be disappointed! | Read Full Review

1/10/2026 12:00:00 AM | Google

★★★★★ Wyeth

Not impressed at all. They try funny "New Jersey" stunts at the closing table....like adding on $3500 worth of pure junk that may have cost them $500. In their ads, they don't tell you that. | Read Full Review

1/10/2026 12:00:00 AM | Google

★★★★★ Drew Weiss

Brought my Jeep in for service. My service advisor Brian Marshall was amazing and did a great job keeping me informed and up to date throughout the entire process. | Read Full Review

1/8/2026 12:00:00 AM | Google

★★★★★ Greg Crawford-Goldhorn

Purchased a brand new.dodge ram from them in Feb of 2025. We needed the truck to pull our airstream. The salesman said it would and because he wanted to sell a higher model, this one isnt equipped with the tow package we said it needed, but they were happy to have it installed for an EXTRA $1500.00!!! We had to trade it in at ford to | Read Full Review

1/6/2026 12:00:00 AM | Google

★★★★★ Kaitlyn Martin

Carlos and Martin were a pleasure to work with. We’ve never had such a quick and easy dealership experience! We 10000% recommend using them… ask for Carlos! | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ ABNreaper

Whether it’s your first car or your 10th car, Naples Dodge is the place to go. They set the standard for customer service, kindness, relations, and everything you would need to buy a car. Everyone is kind, tentative to you will talk to you, will listen to you and looks out for the best for you. I was able to trade in my old vehicle a | Read Full Review

12/31/2025 12:00:00 AM | Google

★★★★★ Yuris Frometa

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12/28/2025 12:00:00 AM | Google

★★★★★ Lilli B

The out of state sale of the vehicle went okay. Sales team was not entirely truthful in terms of product matching description. An apology was made by sales team for the mistake. Unfortunately the failure to match description will be a large expense. Communication from management is VERY poor, and unwilling to take responsibility to c | Read Full Review

12/28/2025 12:00:00 AM | Google

★★★★★ Noah Leskin

Terrible customer service! Have emailed multiple times with no answer back! | Read Full Review

12/27/2025 12:00:00 AM | Google

★★★★★ Dedra Sheffield

Initially i wrote a good review but after a year of numerous visits to 3 different Chrysler, Dodge Jeep dealerships fixing numerous issues with my new vehicle purchase i am completely dissatisfied. Issues beginning with the replacement of my motor to moonroof, outer side strips popping out while driving, coolant leaking, major shake | Read Full Review

12/27/2025 12:00:00 AM | Google

★★★★★ Wyatt

let me start by saying, most negative reviews you are seeing is for the service dept. don't let that sway you. first of all 95% of service departments suck, and EVERYONE is going to have a problem at some point with one. Here's my review: Naples dodge has treated me great, and by some fortune I got placed with salesman Steve Barry vi | Read Full Review

12/23/2025 12:00:00 AM | Google

★★★★★ G Fosse

Thank you Carlos for great service and for JUMPING MY BATTERY TOO!! | Read Full Review

12/21/2025 12:00:00 AM | Google

★★★★★ David

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12/21/2025 12:00:00 AM | Google

★★★★★ Lara McKeever

I purchased my second Dodge Challenger last month for $37,000, and the service experience since then has been extremely disappointing. Prior to purchase, Stephenson assured me a rental car would be provided while my vehicle was with an outside vendor for the $1,700 ceramic coating, but timelines were never clearly communicated. The | Read Full Review

12/21/2025 12:00:00 AM | Google

★★★★★ Malise Novotny

Love my new Wrangler!!! Ellen is amazing. Thanks for your help, the entire process was great. | Read Full Review

12/20/2025 12:00:00 AM | Google

★★★★★ Richard Eckstrom

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12/20/2025 12:00:00 AM | Google

★★★★★ Olivia Nowak

Great service from Brian | Read Full Review

12/19/2025 12:00:00 AM | Google

★★★★★ david aloisio

They were honest , efficient and fast. Couldn’t have asked for a better experience to be honest | Read Full Review

12/18/2025 12:00:00 AM | Google

★★★★★ Clinton Mobley

Laura was great. | Read Full Review

12/17/2025 12:00:00 AM | Google

★★★★★ Patricia Grossman

Our Naples Jeep Dealership experience from service to sales was seamless, professional, and very pleasant. Attentive personnel……with a special emphasis on David Landi, an incredible man overall. David deserves a 5 star review across the board!! | Read Full Review

12/15/2025 12:00:00 AM | Google

★★★★★ Kenneth LeSage

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12/14/2025 12:00:00 AM | Google

★★★★★ Timothy Brooke

Natalia was exceptional at providing a thorough and informative service process. Highly recommend getting service done at this Jeep dealership. | Read Full Review

12/12/2025 12:00:00 AM | Google

★★★★★ jim gienapp

Phone messages were handled efficiently, service work done rapidly and my car was ready to go. | Read Full Review

12/12/2025 12:00:00 AM | Google

★★★★★ N T

Joe Cali is the best! Very honest and up front about everything… the whole process was a breeze and definitely will do It again when the time comes | Read Full Review

12/12/2025 12:00:00 AM | Google

★★★★★ Bette Brown

Great service! Was impressed with the service desk tech that checked me in. Very pleasant and responsive. Was able to take their shuttle to Costco while I wanted. The driver was friendly and even helped me load his car and then placed them in my car! The service technician sent a video of the work he completed and the price was very | Read Full Review

12/12/2025 12:00:00 AM | Google

★★★★★ Caromito

Very Good in General. Our Sales Representative Jager exceed expectations. Very nice and professional service | Read Full Review

12/12/2025 12:00:00 AM | Google

★★★★★ Mike McNeill

Do not buy a car from this dealership.!!! They add on a thing called the Naples advantage for several thousand dollars - It is the biggest rip off and they hope you never use it. They’re the only dealership that does this - buyer beware!! This is called front loading, junk fees, I’ve been there several times trying to get the Naples | Read Full Review

12/12/2025 12:00:00 AM | Google

★★★★★ Chris Scaturo

Purchased two new Ram trucks from Anthony Dunbar and couldn’t be happier with how smooth everything went. Will absolutely be buying more vehicles here in the future! | Read Full Review

12/11/2025 12:00:00 AM | Google

★★★★★ John MacDonald

100% best new car experience of the last 40 years! | Read Full Review

12/10/2025 12:00:00 AM | Google

★★★★★ Emma Kennedy

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12/10/2025 12:00:00 AM | Google

★★★★★ Thomas King

David was awesome! The entire staff was helpful and friendly and had us in and out in less than a few hours! | Read Full Review

12/10/2025 12:00:00 AM | Google

★★★★★ Peter P

The sales department, and John Vasquez specifically, is excellent. I was able to pick a car, negotiate a deal, and purchase the car from 1000 miles away. John and team made the process very smooth and stressless. | Read Full Review

12/10/2025 12:00:00 AM | Google

★★★★★ Kathleen Swanson

Nick McIntyre was a nice young professional salesman. very knowledgeable on all of our questions. we traded in our 2018 jeep wrangler and he explained all the differences to us with such patience, until we completely understood every little one. Can’t thank him enough for making this such a positive experience. | Read Full Review

12/9/2025 12:00:00 AM | Google

★★★★★ Randy Diaz

Great service people kind polite and knowledgeable., but two hours for an oil change is CRAZY! AND I GOT THERE AT 8 AM. | Read Full Review

12/9/2025 12:00:00 AM | Google

★★★★★ Jean Wetherington

Everything was perfect. Down 2 our service advisor Kelly and 2 our mechanic. Danny Leslie, thank you all so much. And I appreciate what you have done for me and my truck concerns. Service was prompt clean and respectable.Thank you | Read Full Review

12/9/2025 12:00:00 AM | Google

★★★★★ Ariel Castillo

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12/9/2025 12:00:00 AM | Google

★★★★★ Glenn Gaudio Sr

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12/9/2025 12:00:00 AM | Google

★★★★★ Daniel Callaghan

?? | Read Full Review

12/9/2025 12:00:00 AM | Google

★★★★★ laurie jansen

I just bought my first Jeep wrangler. And it was such a great experience easy from start to finish. Thanks to Nick Mcintire I was riding my truck within hours. They did a great job cleaning and detailing before I left and I can't say enough about the team. Thanks gentlemen!! | Read Full Review

12/6/2025 12:00:00 AM | Google

★★★★★ Alez G

I bought my car from Nick Mcintire who went above and beyond to make sure I was taken care of! Would recommend him for anyone looking to buy a car | Read Full Review

12/6/2025 12:00:00 AM | Google

★★★★★ Chris Thomas

The worst attitude at the dealership ordered $1000 worth of parts. They didn’t come in. Nobody called us when only half the order came in. They told us that they aren’t interested in selling wholesale or retail parts and he said that the general manager was in line with what he’s saying they don’t care about selling parts. I wonder w | Read Full Review

12/4/2025 12:00:00 AM | Google

★★★★★ Mike McNeill

Do not buy a car from this dealership. They add on a thing called the Naples advantage for several thousand dollars - It is the biggest rip off and they hope you never use it. They’re the only dealership that does this - buyer beware!! | Read Full Review

12/4/2025 12:00:00 AM | Google

★★★★★ karen croce

DO NOT USE THEIR ONLINE PAYMENT ESTIMATE...used it was given a price with my trade in magically when you arrive that was only an estimate......which I did call to confirm before going btw...A complete waste of time for a car that I would of paid the price on but went up 5 grand because of all the fees they quoted. They didnt even com | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ Lucy Matute

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11/28/2025 12:00:00 AM | Google

★★★★★ Andrij Shabat

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11/27/2025 12:00:00 AM | Google

★★★★★ Joshua Rizzuto

Joe my sell guy has gone above and beyond to make sure I got taken care of, and service department has been friendly and helpful also. Dealership seems to really help there customers | Read Full Review

11/27/2025 12:00:00 AM | Google

★★★★★ Tyler Elliott

Had a really great experience at the dealership. Ellen was very helpful and made everything simple and quick. Best experience I have had buying a vehicle. | Read Full Review

11/27/2025 12:00:00 AM | Google

★★★★★ Berry Allen

The ease of the appointment was very good. Justin was very accommodating and very punctual as to his finish time for the vehicle vehicle is ready when I was there to pick it up. Thank you Justin. I’ll be back. | Read Full Review