Covert Chrysler Dodge Jeep Ram

★★★★★ Anastasia Pagan

Deshawn made our car-buying experience incredibly easy and stress-free. From the moment we started working with him, he was professional, attentive, and genuinely committed to ensuring we found the perfect vehicle. His expertise and friendly approach made the entire process enjoyable and seamless. I couldn’t have asked for a better e | Read Full Review

11/17/2024 12:00:00 AM | Google

★★★★★ Justin Lincoln

Once again, Covert service shines! I was experiencing some unfamiliar sounds from my Jeep and wanted to get it looked at before the holidays began. Scheduling was very easy and I did not have to wait too long. This time around I was taken care of by Alan. He was great. Very attentive and took my concerns seriously. I won't hesita | Read Full Review

11/17/2024 12:00:00 AM | Google

★★★★★ Mcol

Service Advisor Kyle Campbell was informative and helpful. The service department in general, however, for more than a year since I've been going there has a phone system that does not announce the dealership name so you are not sure that you are leaving a message at the right place then your message sometimes gets to the advisor and | Read Full Review

11/16/2024 12:00:00 AM | Cars.com

★★★★★ Brendan Woods

I took a while before writing this review because I wanted to give the Covert team a fair shot at making something right. While the vehicle I initially purchased had some unforeseen issues, Scott, the sales manager, and Johnny, my salesperson, went above and beyond to make sure that they got me into the Jeep I truly wanted and could | Read Full Review

11/15/2024 12:00:00 AM | Google

★★★★★ Nancy Santander

Son los mejores, y claudio excelente serbio al cliente! | Read Full Review

11/15/2024 12:00:00 AM | Google

★★★★★ Eric K

Always great service from the Covert team. Couldn't be happier with the all around great customer service and the techs servicing the vehicles. Thank you | Read Full Review

11/15/2024 12:00:00 AM | Google

★★★★★ kandy_ gs300

Due unfortunate mishaps with losing 2 vehicles in 1 week. Having shopped around at other dealerships to replace our 2 vehicles Covert Dodge stepped in & made our experience great. By far they had the best customer service & best pricing!! Thank you Kimberly D., Jessica P., and of course can't forget our salesman Chuck!! BTW these g | Read Full Review

11/13/2024 12:00:00 AM | Google

★★★★★ Matthew Hinson

Kyle in service, did a great job taking care of my Jeep. He listened to my needs, provided solid advice and got me in and out of the dealership quickly. | Read Full Review

11/13/2024 12:00:00 AM | Google

★★★★★ Michelle Clemente

La atención de Jose y juany fue excelente!! Mi esposo y yo nos llevamos 2 carros , sin duda volvería a comprar ahí . Gracias por todo Jose y juany ?? | Read Full Review

11/13/2024 12:00:00 AM | Google

★★★★★ Travis Bock

I’ve had a great experience buying a vehicle through covert dodge. Shawn was on top of it, responded promptly and got me into a new vehicle. I recommend Shawn and covert dodge if you are in the market for a new vehicle. | Read Full Review

11/13/2024 12:00:00 AM | Google

★★★★★ German Carreon

Me atendió José mina desde el primer día su atención fue demasiado buena 100% recomendado, en cuanto al dealer ah sido el mejor al que eh ido todo lo hacen trabajar y te ayudan lo más que pueden | Read Full Review

11/12/2024 12:00:00 AM | Google

★★★★★ Alissa Monroy

Everyone was very nice and was able to answer all our questions. | Read Full Review

11/12/2024 12:00:00 AM | Google

★★★★★ Emilee Sanchez

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11/10/2024 12:00:00 AM | Google

★★★★★ Yuri Bondi

Joey was amazing.. he answered all my questions and I will be back for my girlfriend.. Really good job! | Read Full Review

11/9/2024 12:00:00 AM | Google

★★★★★ Brandon Beckley

I needed my car to be looked at and Mr. Lance Scott got it done. He even went out of his way to call Covert Chrysler Dodge Jeep Ram's sister company on the Southside of Austin TX to check to see if the warranty on my battery was still good. He really didn't have to do that but did. There's quality service here. | Read Full Review

11/9/2024 12:00:00 AM | Google

★★★★★ Armando Lopez

My vehicle was towed in with electrical issues and my service adviser Patricia Malmgren was already on it. I was impressed with her "get it done attitude. " She knows her stuff. She was very helpful and informative with the status of my vehicle. I also want to thank the technician that was working on my vehicle. I would highly recomm | Read Full Review

11/9/2024 12:00:00 AM | Google

★★★★★ Donna Johnson

Took advantage of my young daughter sold her a car with a bad engine and transmission. Two weeks after purchase took it in to them and told them there was something wrong with the engine and transmission and the “good ole boys” kept gaslighting us. Less than a year with the car and now needs a $15000 new engine and 10,000 transmiss | Read Full Review

11/9/2024 12:00:00 AM | Google

★★★★★ James Robinson

I had some work done on my vehicle and was assigned service advisor Kyle he was very communicative and always kept me updated on the status of my vehicle. He was also very helpful in communicating with my extended warranty to make sure the correct parts were covered | Read Full Review

11/7/2024 12:00:00 AM | Google

★★★★★ Oliver Gore

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11/7/2024 12:00:00 AM | Google

★★★★★ germano kountz

So we did a thing yesterday! I did like my 2022 but the ride quality just wasn’t there, so traded it in and gotta say my choice was on point! This thing is amazing, the staff here treated me well and gave me decent money for my trade took 15k off the price of the new one before i set foot on their property so im extremely happy. I de | Read Full Review

11/7/2024 12:00:00 AM | Google

★★★★★ trent sanders

Did a get job and exceeded my expectations | Read Full Review

11/6/2024 12:00:00 AM | Google

★★★★★ Gina Boubel

Will the manager is the best! He was incredibly attentive when we visited to get some work done on our Gladiator. The entire crew was caring, walked us through the buying process with great attention to detail, and made sure we had everything we needed. Outstanding customer service from start to finish! | Read Full Review

11/6/2024 12:00:00 AM | Google

★★★★★ Sam Gillen

Incredible service throughout my trade in and new vehicle process | Read Full Review

11/6/2024 12:00:00 AM | Google

★★★★★ Frank Potbelise

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11/2/2024 12:00:00 AM | Google

★★★★★ Tiffany Swain

Shawn Caldwell is very good at taking care of the his clients. My Mom came in frowning and left smiling. Thanks Shawn | Read Full Review

11/1/2024 12:00:00 AM | Google

★★★★★ Josh Harris

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11/1/2024 12:00:00 AM | Google

★★★★★ Van Bowser

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11/1/2024 12:00:00 AM | Google

★★★★★ Carlos G. Mokarzel

Well, the greeting was nice & polite. Service issues were resolved. However, two concerns: (A) Car had an additional 30+ extra miles on it between drop off and pickup time. Concerning they were only repairing an interior item cannot understand why so much extra miles! (B) Car was NOT washed upon pickup. They used to do this, why not | Read Full Review

11/1/2024 12:00:00 AM | Google

★★★★★ Jackie mickol

Unfortunately, this experience was not ideal. Time spent at the dealership was entirely too long, the “required” additions included in the sale, that are not actually required, were/are only meant to increase the car price/profit to the dealer, and the taxes calculated on the car were initially incorrect which increased the monthly | Read Full Review

11/1/2024 12:00:00 AM | Google

★★★★★ Htiu80

Very helpful sales man Jose Velasco who attended me did his best to get me approved and no only that his team I the finance department get me the best interest rate that I could get for being a 3rd time buyer I will definitely go again to this dealer shop | Read Full Review

10/31/2024 12:00:00 AM | Cars.com

★★★★★ Htiu80

Very helpful sales man Jose Velasco who attended me did his best to get me approved and no only that his team I the finance department get me the best interest rate that I could get for being a 3rd time buyer I will definitely go again to this dealer shop | Read Full Review

10/31/2024 12:00:00 AM | DealerRater

★★★★★ Todd Harris

I was immediately impressed with Kyle who smelled a possible leak from my radiator. He guided me in the process of getting it fixed and luckily it was under warranty! He also helped diagnose another issue like a pro. | Read Full Review

10/30/2024 12:00:00 AM | Google

★★★★★ J Fant

The service advisor was excellent, they took care of my repair much faster than anticipated, and their communication was prompt and professional. | Read Full Review

10/30/2024 12:00:00 AM | Google

★★★★★ Gelesa Christion

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10/30/2024 12:00:00 AM | Google

★★★★★ Ian Templeton

I've taken my Jeep Gladiator to this dealership many times for oil changes or general maintncence, and every time they are great! They're always very friendly, efficient, fair, and I am in-and-out of there in a reasonable timeframe. My best experience with these guys was the day I was supposed to leave for a trip and my car battery d | Read Full Review

10/30/2024 12:00:00 AM | Google

★★★★★ Jeffery Williams

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10/30/2024 12:00:00 AM | Google

★★★★★ Dale Mather

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10/30/2024 12:00:00 AM | Google

★★★★★ Yesenia Dugas

It was such a great experience to work with Ryan and Daniel in finding the perfect truck for my husband. My husband was not able to be with me to look or purchase our vehicle so I needed all the help I could get without getting any pressure and that’s what I got with these two gentleman. Thank you again Ryan and Daniel! | Read Full Review

10/30/2024 12:00:00 AM | Google

★★★★★ Timothy Davis

Take my car in for sputtering and engine light on. Was there for almost a month, was told fixed after paying $450. Take home engine light back on and still sputtering . Called back was told a return call would follow of course nope , so called again was told I can bring it back but would be a charge to fix it. So what did I pay $450 | Read Full Review

10/30/2024 12:00:00 AM | Google

★★★★★ Tesslen Cline

Traded my 2024 Rav4 in for something even bigger for the growing family. I was hesitant but not only was the financial department able to help and work with me but my salesman Terrence was an amazing help and was even willing to down sell me a vehicle to see if it would work for my price range. Well I was able to get a beautiful pre- | Read Full Review

10/28/2024 12:00:00 AM | Google

★★★★★ BRUCE GRIGGS

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10/28/2024 12:00:00 AM | Google

★★★★★ Jon Mac

Here's a review draft for an excellent experience at Covert Jeep: --- "I recently took my vehicle a Jeep Grand Cherokee to Covert Jeep dealership, and the experience was outstanding from start to finish! The staff was professional, knowledgeable, and genuinely cared about helping with my vehicle service needs. They patiently answ | Read Full Review

10/27/2024 12:00:00 AM | Google

★★★★★ Ruben Ariel Galvan

This was my second time choosing Covert to service/repair my vehicle. Lance Scott provided excellent customer service, and made sure to address all my concerns. He went above and beyond every step of the way, I would highly recommend. | Read Full Review

10/27/2024 12:00:00 AM | Google

★★★★★ Martha Dominguez

Kyle is a very cool and nice guy. He didn’t put any pressure on us to get something, and he made us feel very relaxed. When we left we left knowing it was our decision that we bought a vehicle. If you don’t like intense pushy sales people he’s your guy. | Read Full Review

10/27/2024 12:00:00 AM | Google

★★★★★ Lee beeoch

Called and set up an appointment with Terry Godwin. {great new salesman} took me 3 hrs to get there with traffic I called them to say I would be late, when I got their the Jeep I wanted was sold? Terry was super sorry, I started to leave, the Tower manager rushed out like he is suppose to and said he could get me a Manual jeep in my | Read Full Review

10/27/2024 12:00:00 AM | Google

★★★★★ John T.

This dealership worked hard to earn my trust and respect, and my trust is well deserved. Their customer representative, Kyle, was very persistent in understanding my repair needs and working with the technicians. His follow-up and communication with me was timely and gave me the full, unvarnished truth so that I was able to make well | Read Full Review

10/26/2024 12:00:00 AM | DealerRater

★★★★★ John T.

This dealership worked hard to earn my trust and respect, and my trust is well deserved. Their customer representative, Kyle, was very persistent in understanding my repair needs and working with the technicians. His follow-up and communication with me was timely and gave me the full, unvarnished truth so that I was able to make well | Read Full Review

10/26/2024 12:00:00 AM | Cars.com

★★★★★ Michael Meador

Covert performed a warranty inspection on my jeep in a very timely manner. Patricia and Justin were great in helping me straighten out an issue with my warranty- many thanks to them. Michael Meador. | Read Full Review

10/25/2024 12:00:00 AM | Google

★★★★★ Jason Harbison

Johnny, Juany and Bart were amazing to work with. I love my new Jeep and the discounts they provided. Johnny was great at communicating, extremely polite and willing to work hard to find the best car form my list of needs. Very impressed! I will say that the sales manager, PJ, was very less appealing to work with. He was abrupt and | Read Full Review

10/24/2024 12:00:00 AM | Google

★★★★★ Quisha Boyd

Neil is the best! | Read Full Review

10/24/2024 12:00:00 AM | Google

★★★★★ Tabbi Cabrera

Great Team !! They stayed super late for us and we're super helpful in finding what we were looking for. Thanks so much to the super cool team here. You guys rock ?????? | Read Full Review

10/24/2024 12:00:00 AM | Google

★★★★★ Musa Fury

The service department of Covert Chrysler Dodge Jeep Ram remains unmatched. They’re both efficient and informative about recommended and required services, and they’re quick about it. I’m especially grateful for Claudio whose professionalism and knowledge is above reproach. Words alone are inadequate in describing his friendliness a | Read Full Review

10/24/2024 12:00:00 AM | Google

★★★★★ Stephanie Solorio

Great service and family friendly , thank you Maria and Jhonny for the great experience. | Read Full Review

10/24/2024 12:00:00 AM | Google

★★★★★ C

Incredibly frustrated and disappointed with my experience. My car broke down, and I needed to get it jumped to bring to the Covert lot. I had an appointment scheduled for the next day and was advised when I dropped it off that I could cancel the appointment and just call them to speak to someone since I had already brought the car ov | Read Full Review

10/24/2024 12:00:00 AM | Cars.com

★★★★★ Ethan Garcia

Amin was great with helping me pick out my jeep !! | Read Full Review

10/23/2024 12:00:00 AM | Google

★★★★★ Dafne Gallardo

Highly recommend Claudio! Service was done quickly and results are always amazing. Would not want to take my car anywhere else! | Read Full Review

10/22/2024 12:00:00 AM | Google

★★★★★ Stephanie Mitchell

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10/22/2024 12:00:00 AM | Google

★★★★★ Brian McElligott

Tony is the BEST! He is observant, aware of what is going on around him, who needs to be attended to, and concerned about his customers and staff. | Read Full Review

10/22/2024 12:00:00 AM | Google

★★★★★ Wm

Always incredible service. I wouldn't trust any other dealer and Tony for service of my Jeep, which I also purchase from Covert. | Read Full Review

10/22/2024 12:00:00 AM | Cars.com

★★★★★ Josue Flores

Un cervicio exelente. | Read Full Review

10/20/2024 12:00:00 AM | Google

★★★★★ Hernan Villegas

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10/20/2024 12:00:00 AM | Google

★★★★★ Scott Smith

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10/20/2024 12:00:00 AM | Google

★★★★★ Hector Rangel

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10/20/2024 12:00:00 AM | Google

★★★★★ Alejandro Reyes

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10/20/2024 12:00:00 AM | Google

★★★★★ Carole Fox

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10/20/2024 12:00:00 AM | Google

★★★★★ Monica Verdon

Josh was great. Very professional, excellent customer service really from everyone at the dealership. | Read Full Review

10/20/2024 12:00:00 AM | Google

★★★★★ B Boyd

Knowledgeable, shared information, friendly | Read Full Review

10/20/2024 12:00:00 AM | Google

★★★★★ ernesto pacheco

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