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Dwayne Lane

Dwayne Lane's Chrysler Jeep Dodge

★★★★★(150)read reviews
10515 Evergreen Way, Everett, WA 98204
(425) 341-1280 Ask About Our Service Specials!

Service Hours

Mon: 07:30 am - 06:00 pmTues: 07:30 am - 06:00 pmWed: 07:30 am - 06:00 pmThur: 07:30 am - 06:00 pmFri: 07:30 am - 06:00 pmSat: 08:00 am - 05:00 pmSun: Closed

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Dwayne Lane's Chrysler Jeep Dodge

Dwayne Lane's Chrysler Jeep Dodge is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • We Do State Inspections
  • Ask About Service Contracts
  • Certified Technicians

Call (425) 341-1280 today to schedule your next appointment.

Our technicians at Dwayne Lane's Chrysler Jeep Dodge are ready to help you!
Business Link Logo

Dwayne Lane's Chrysler Jeep Dodge is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Membership is free, with no dues or fees, and benefits include:
  • Next Available Bay Service: Members are always first in line for maintenance and repair work
  • Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
  • Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
  • Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Call Dwayne Lane's Chrysler Jeep Dodge today at (425) 341-1280 to learn more

Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ And p
    | Read Full Review
    11/16/2024 12:00:00 AM | Google
  • ★★★★★ Scotty B
    Recently purchased a used Ford F150 from Dwayne Lane and my experience with the sales dept went very smoothly. Was helped on the day of the purchase by sales guy Jesse Perez and he made the process easy and mostly painless. He was cool, respectful, and very helpful. Happy with the deal for sure, hopefully the after-sale experience go | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★★ frank barefoot
    Great place | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★★ Elizabeth Sier
    Service has not been very responsive with setting up appointments to get work done. Parts are in. They say they want to make an appointment to get a small job done elsewhere and do it all at one time. We have told them to get mechanical stuff done and try to get body work but if it will not be readily available, we can wait. We wan | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★★ Marnie Taba
    I have left 2 voicemails over the last week to schedule service and no one has called me back. | Read Full Review
    11/10/2024 12:00:00 AM | Google
  • ★★★★★ Rodrigo Garcia
    FLEET VEHICLE owners! Unless you're still on warranty or doing a basic oil change, steer clear of these guys for service unless you enjoy paying some advisor to inflate the cost so they can get a commision. $4300 quoted for brakes on a Promaster van, $1650 replacing an oil cooler that was leaking ( really it was a gasket needed repl | Read Full Review
    11/6/2024 12:00:00 AM | Google
  • ★★★★★ CJ B
    I would give zero stars if possible. But I can see from all of the 1 star ratings that shady and unethical practices are the norm. We took our jeep in for service on a check engine light. We had an extended warranty which was approved to do the work. After further inspection, it was determined that we need a new oil pan. We approved | Read Full Review
    11/6/2024 12:00:00 AM | Google
  • ★★★★★ Pam Perez
    Let me start by saying that I have always thought I was allergic to used car dealers and their salesmen. But then there was Jesse. Jesse Perez. Even though I would love to get a family discount, unfortunately we are not related. I'm old school sales person myself, and I'd like to think I know all the tricks. I'm direct straightforwar | Read Full Review
    11/4/2024 12:00:00 AM | Google
  • ★★★★★ James Lin
    Communication was great. Their new feature to show you a video walk-through of the service is really cool. Ability to approve/reject other service through the link is a really nice feature. Overall I was very happy with my experience. | Read Full Review
    11/4/2024 12:00:00 AM | Google
  • ★★★★★ Thad Newport
    Quick Lane oil change - A few cars in front of me, but still out within a couple hours. I appreciated the video inspection email afterwards. | Read Full Review
    11/4/2024 12:00:00 AM | Google
  • ★★★★★ Kenneth Annis
    I bought 4 new tires from Dwayne Lane dealership in Everett Washington through Eric Bright. We made an appointment to bring my car in for service and installation of the tires. I arrived at 10:00 AM and told Eric that I had a trip planned and had to have the work finished by one PM. I realized that it was a lot of work to be fin | Read Full Review
    11/3/2024 12:00:00 AM | Google
  • ★★★★★ Michelle Griesheimer
    Valerie, Alex and Darcee were wonderful. They made the whole buying experience the best. Ever body at the dealership were great and we will be back to purchase more vehicles from them in the future. | Read Full Review
    11/2/2024 12:00:00 AM | Google
  • ★★★★★ Liliya
    A great team of sales professionals that made my experience of buying my dream truck a breeze. The customer service is excellent and they truly care for their clients. I highly recommend this dealership! | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Dave Whitesell
    Good job on both our Wrangler & Gladiator. Jameson does an outstanding job scheduling, coordinating and answering questions. | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Chris Hemingson
    Worst service department I’ve ever seen in decades! No one ever answers the phone and if once in a great while they actually call you back it’s a week or more later. Then they schedule you out weeks from that so your out a vehicle for a month or more and has happened to me multiple time! I have to drive to the service department and | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ Citius1974
    Jesse Perez is the Salesman you want to talk to at Dwayne Lane's Chrysler Jeep Ram. No nonesense, very straight forward...simply awesome! We're exremely happy with him in this whole process. - Carl Schell | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ Jeff Harrington
    I bought my 2020 ram pick up in June of 2024. I was very happy with the sales department. Now in October 2024 I’ve been trying to find out if my license plates are available . Over a period of three days of trying to get a hold of Dwayne lanes I talked to three people and left four voice messages, one of which was a floor manager. Al | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ John Shannon
    I wanted to thank Jamison, Customer Service, and Mechanic, Brian M. for servicing my vehicle on August 1st, 2024, they were excellent. | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ KAI Adams
    | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ Tyler Coffman
    Service advisors don't listen. I had to tell him what was going on twice, I then received a call the next day and they only addressed 1/2 issues I told them about and he didn't even notate the second issue. This was my 2nd bad experience here. | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ AK
    They tried to charge me for service of cabinet filter while I don’t have access to the cabinet filter on my truck RAM 2016. I discovered that when I go back home, I opened the gloves drawer and I find out there is no axis for the cabin Even that they mentioned that on the report they check my cabinet filter and they find it so dirt | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ The Artsy Fella
    Very friendly service, quick, and efficient. Happy with the overall experience here | Read Full Review
    10/21/2024 12:00:00 AM | Google
  • ★★★★★ walter olson
    Great service | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Richard Carman
    Great experience Taun was great, easy scalping to set up the test drive. We even found a issue with the car before I took it off the lot and fixed it promptly. Great deal friendly atmosphere thank you to Taun and Justin | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Flavio Venegas
    Yet again another terrible experience, It all started last year when I had purchased my 2023 grand Cherokee with Rairdon Chrysler of Arlington. I had such a terrible experience with that dealership. I chose to never go back so began going to Dwayne lane’s I had purchased a service contract with The Rairdon Dealership From Mopar, I re | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Elizabeth Sier
    Service department is horrible. They hold vehicles for two weeks waiting for parts and when parts come in, instead of doing the job immediately, they put it at the back of the line and hold the vehicle even longer. | Read Full Review
    10/15/2024 12:00:00 AM | Google
  • ★★★★★ Marissa Hewitt
    Jesse and "G" were an amazing team when helping us buy our new family Jeep. They listened to our needs and didn't push any options on us that we were not interested in. They were able to accommodate our schedule when trying to sign paperwork and made the process of trading in two vehicles a smooth transaction. Thanks guys! | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ Varona Ruiz
    | Read Full Review
    10/13/2024 12:00:00 AM | Google
  • ★★★★★ Katya Bautista
    A huge shout-out to Jameson Dennis and Eric Mahan! I'm not a very simple client to deal with, and I appreciate their patience and the number of questions they had to answer. After experiencing not the best client service ever in Kirkland brunch of Jeep, I started driving all the way to Everett from Bothell for any maintenance my car | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Cameron Horne
    I have tried to reach out to the service department 4-5 separate times and never have been able to connect with someone. I have tried to schedule service through their website 6-7 times as well. Every time I have received either a; 404 error in their service page; their calendar being fully unavailable until the end of time; or a web | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ j.a. white
    My service underwriter, Erik TOTALLY accommodated my urgent situation, handled my issues, including warranty arrangements, in a super timely manner. not only that their new video tour of my intake inspection, plus issue analysis was informative and reassuring. it's a hassle for me to get my car to them, takes a ferry ride, but COMPL | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ Robert Scott
    Great service for no appointment through their Express Check in service. Best to show up early as its first come, first served. | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ frank Cromwell
    I recently had an unsatisfactory experience at your establishment. I dropped off my car for an oil change at 5:30 AM and specified that I would pick it up by 3:00 PM the same day. However, when I arrived to collect my vehicle, it was still not ready. I would prefer not to go into details about the specifics of the situation, but I am | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Timothy Hall
    Call BEFORE you go to verify they'll honor their online pricing. Drove 45 minutes to check out a Jeep. Was quickly told their website was not updated and the incentives had expired two days before. | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ Carl Martin
    I only go in for oil changes since I've never had any problems with my Grand Cherokee. I bought one of their oil change packs which was a great deal for the money- synthetic oil change and tire rotation. I'm going to try their Detail Service next. *UPDATE 10/28/22- Don't purchase the oil change pack- They don't give you enough time | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★★ Bruce Arink
    Not so.good | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★★ Ryan Lim
    | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ David R
    Oil change went smoothly. Nice folks, great service! | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Troy Benn
    I had some electrical problems and my car wouldn’t start. These guys guys got me in there figured out the problem and had me back on the road the next day. Super fast and super professional.?????????? | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Melinda Anderson
    Never leave your car with this place.Or even buy from them , worst experience of my life | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Wendy House
    ‘’Awesome’!.Everyone was ‘’Great’’!. Eric Bright was very professional, and kept me informed on progress. My “Tech” Jorge R. Was ‘’Awesome’’. Fixed my Rubicon 392. He did a “‘Great’’ Job!. I’m very ‘Pleased’’ with the result’s, run’s ‘’Great’’! ‘’Thank You’’ Dwayne Lane for fixing my Rubicon. Wendy House. | Read Full Review
    9/27/2024 12:00:00 AM | Google
  • ★★★★★ James Lewis
    Unsatisfied Customer> I had an appointment for 9:30am in the morning. I sat in the waiting room for 5 hours and no one from the service dept provide me an update on my vehicle until I asked for it. To find out that my truck was just sitting park in the back waiting to be service is unacceptable. I was definitely an unhappy customer. | Read Full Review
    9/27/2024 12:00:00 AM | Google
  • ★★★★★ Dexter Andrews III
    Everyone was great to work with. I really appreciate my experience at Dwayne Lane! | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ Lilly Edwards
    My husband and I went to this dealership on Saturday morning, and the store wasn't busy. I had in mind to look at a few brands and my first choice was Jeep because I already had one and thought it might be a good idea to trade my Jeep for a newer model. We were greeted by a saleswoman who showed us which side the used cars were on an | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ Bonnie Kelly
    Took the truck in for oil change. Told them electric windows did not always work. He said he would show me how to work them after the oil was changed. When oil was changed, another agent came and told me the work was done and the car was out front and ready to go. This was a different agent then the one who checked me in. I took | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Wesley Reynolds
    I’ll use my email to the general manager as my review: I was ready to buy when I visited the other night, but apparently, your sales manager had zero interest in negotiating. The Jeep had quite a few issues and wasn’t worth the asking price. I assumed there’d be a bit of flexibility, but when the salesperson came back, I was told th | Read Full Review
    9/23/2024 12:00:00 AM | Google
  • ★★★★★ J Barnhart
    My experience at Dwayne Lane's service department was excellent once again. And, Jameson 'knocked it of the park' as usual with his superb communication and strong customer orientation. | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ William Barrett
    The Service Team does Great work! | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Mark Graham
    Eric B, service tech did a great job to help me. I was going out of town and he help me get my van in. They fix the problem cheaper then they thought it would be. I am very impressed with the service and the professionalism there. Five stars to Eric B and his crew | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Shaun Smith
    I came in to look at a 2013 GMC Sierra and had an incredible experience i wanted to share. First off i worked with Alex she is very knowledgeable and accommodating. She was great when we went for a test drive i noticed the truck had a check engine light so i asked if we could stop at O Riley’s and she said absolutely. I went and got | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Ashok Sharma
    | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Adrian Mocean
    | Read Full Review
    9/16/2024 12:00:00 AM | Google
  • ★★★★★ Mike McCandlish
    | Read Full Review
    9/16/2024 12:00:00 AM | Google
  • ★★★★★ bridgett miller
    Amazing experience!!! My car died beyond repair Monday. Ended up missing work that day. Found the car I wanted on CarGurus at Dwayne Lane’s. Sent an inquiry by email. The response was almost immediate. Texted back and forth with Adrian Lopez. Texted him the terms I wanted. Emailed all our information and told him I just wanted | Read Full Review
    9/15/2024 12:00:00 AM | Google
  • ★★★★★ Lisa Kay Rinkes
    | Read Full Review
    9/15/2024 12:00:00 AM | Google
  • ★★★★★ D Snow
    What a great experience, very helpful people. | Read Full Review
    9/15/2024 12:00:00 AM | Google
  • ★★★★★ Jay Griffin
    Took my 2023 Ram 1500 in for its first service. Was treated great and they completed the job faster than what I was told. I was also told some cool things about my truck that I did not know about. | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ David Hintzman
    | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Mike Otto
    Friendly service staff. Honest assessment of what was needed. Reasonable prices on work done. | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Adina Green
    I can’t express enough how Erik Bright, Jordan Hughes & the whole staff here go above & beyond for their customers! I’m constantly referring Dwayne Lanes to anyone who will listen! Thank You! Thank You! Thank You … ?? ?? | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ S. Nelson
    I worked with Service Tech Erik B. and he was very informative and took great care of me and my Jeep Grand Cherokee. | Read Full Review
    9/10/2024 12:00:00 AM | Google
  • ★★★★★ Dan Cheeney
    | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ Judy LaCourse
    I took my Jeep in for some work. They kept the car overnight; and, I felt they really worried about how to do the work...they actually fixed what I had brought it in for; then, also, fixed something else. Eric M. in service and Jameson, who greets you at the door and really makes sure you are taken care of...he really cares...the | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Brad Bettger
    | Read Full Review
    9/5/2024 12:00:00 AM | Google
  • ★★★★★ Travis Reames
    Great service department, Erik Bright my service advisor got me scheduled, took care of my vehicle and kept me informed the entire time! | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★★ Irma Montalto
    | Read Full Review
    9/2/2024 12:00:00 AM | Google
  • ★★★★★ Edwin Mamerto
    Excellent service. Very thorough and detail oriented when it comes to what needs to be done. Also Jameson is very welcoming great customer service. Thank you! | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Param Baidwan
    Norimal dealership like others nothing special. | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Donna Kimball
    The customer service and mechanic advisors are exceptional. I was in one of those break down/dire moments with my 2010 Jeep and they were booked out for service for a week or more. Jameson, the customer service lead is amazing, he kept me sane. Erik made it happen with me to get the car fixed quickly and did not skip any other saf | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Gordon Cole
    | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ michael mcclelland
    The service group got the recall work done on my truck. There was a part required for this work and when I called to schedule the work I was told they would order the part and call me when they had the part so they could schedule the work. After several weeks I called to check on the progress and the service person said they would ha | Read Full Review
    8/24/2024 12:00:00 AM | Google
  • ★★★★★ Ashley Lewandowski
    The most horrible experience of my life. I dropped my 2021 srt Durango off to them on July 8th. It took one full week to get the claim for a new transfer case approved. Then it took two weeks to get the part there. Several days after the transfer case was supposed to have arrived, I had to call and check on status. Then they tell me, | Read Full Review
    8/24/2024 12:00:00 AM | Google
  • ★★★★★ Curtis Johnson
    | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★★ derrick lyon
    These guys always take care of me, and I will continue to come back for the foreseeable future. | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★★ Jay Hines
    Excellent service almost no wait time and all service items carefully explained. | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Mosab Tunsi
    | Read Full Review
    8/17/2024 12:00:00 AM | Google
  • ★★★★★ Gregory Papana
    Once AGAIN, Dwayne Lanes Serviced My Jeep Compass. Jameson Was A Fantastic And Fun Person To Chat With. He Was Polite, Professional And VERY Detail Orientated. Kept Me In The Loop Of What Was Being Done to My Car. I Hope You Give Him A Raise, He Deserves It ! I Will Certainly Refer Family And Friends Dwayne Lanes Of Everett !! | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ kiley h
    | Read Full Review
    8/12/2024 12:00:00 AM | Google
  • ★★★★★ Jana Buck
    Nice dealership for all your jeep needs! | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ Gustavo Villegas
    TLDR: Awful customer service. If you have the time or chance to buy your parts online (or somewhere else), do it, don't come here, don't purchase anything from this dealer. Long Story: I called on the phone to ask for the part I am looking to purchase and asked about the return policy, they say they would take my item as long as i | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ John Cassaro
    The service team is quick and efficient with in-take and the free shuttle service is prompt and professional | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Utsav Jamwal
    The dealership refuses to provide information on safety recalls. After booking an appointment online and going to the dealership, the recall was not fixed. Despite calling multiple times over the course of months, the problem was not fixed. Every time I call, they ask for the same info but never provide any additional information. Th | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ James Mccoy
    Retired Army guy here. Came back after retirement to Wa state after my time in Special Operations to enjoy time off. Sadly I had an over heating issue once arriving after an oil change. What we found is that was a recall on the “water pump”. This dealership fixed the issue with no charge due to the recall. months later the car b | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ Ryan Gerlach
    Cost wise, I get quoted cheaper at other places and word of mouth through other jeep owners. The pre paid oil changes are a joke. Every time they would forget that I was getting an oil change I already paid for and would charge me. I then would have to remind them that I already paid for the oil change. I know for a fact I forgot to | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Steve Canada
    Felt the process took a long time to make purchase. Sales consultant Valerie was very helpful and professional. Not happy I had to come back in to resign paperwork due to an error they claim . But they showed me the finance rate throughout the process, then to come back because of the rate went up...should have had a better resolut | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Reuben Lobb
    Excellent service | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Darrell Werner
    Called and made appointment, (2 weeks out) arrived at appointed time and waited for truck to be done. (Air Bag) Was told it would be done by Noon and it was. They also did a check of all fluids, and safety check. Informed me of low fluid in power stearing which I took care of when I got back home. They were kind, honest and on time. | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ Jason Teuber
    Best car buying experience I've ever had. | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ Tyrone McMorris
    Appreciate the amazing detailing job on our vehicle by the great crew at Dwayne Lane's Chrysler Dodge Jeep Ram. | Read Full Review
    7/22/2024 12:00:00 AM | Google
  • ★★★★★ Dana Parker
    Extremely friendly, very informative. I left there feeling as if they valued me as their customer and was intentional on retaining me. | Read Full Review
    7/22/2024 12:00:00 AM | Google
  • ★★★★★ Pat Rav
    Having a competent person that checks you in makes a difference. A familiar face over the years allows for a sense of peace when bringing your rig in for oil change or repairs. He’s very informative and willing to look up issues from previous visits. | Read Full Review
    7/16/2024 12:00:00 AM | Google
  • ★★★★★ John m
    This for a recall of the high pressure fuel pump replacement. Service adviser is Eric he got all of the paperwork done and got it in to be worked on. Called later on in the afternoon would be ready after 10AM. Got there at 1130 ready to go. Runs great, no smell of diesel fuel or greasy finger prints in the area of the repair. A | Read Full Review
    7/16/2024 12:00:00 AM | Google
  • ★★★★★ Tom Mozingo
    Timely and did a good job. | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ Jennifer
    Everything about my experience was wonderful. I’ve been working with Jordan for years and she is now the service manager. She is excellent. Everyone was great. Jameson, Alex V and Eric were knowledgeable and I trust my vehicle with them. The shuttle driver was great also. At Dwayne Lanes auto family they really do take care of you. | Read Full Review
    7/11/2024 12:00:00 AM | Google
  • ★★★★★ James Wiswell
    Recently had my Jeep in for transmission work. While it may have taken longer than I would have hoped (no fault of Dwayne Lanes or the Service Team, the parts were on back order). It was fixed and drives better than it did when it went in. The Service Team was friendly, helpful, and knowledgeable. The gear shift is now taught, it no | Read Full Review
    7/10/2024 12:00:00 AM | Google
  • ★★★★★ Edmond Vargas Jr
    Huge shoutout to Rachael! Racheal has great customer service, operates with integrity, leads with kindness and is extremely knowledgeable. | Read Full Review
    7/10/2024 12:00:00 AM | Google
  • ★★★★★ Tori Dausch
    Each time I bring my vehicle in for service the advisors are great, I have had the chance to work with each advisor over time. I always feel comfortable bringing my vehicle in. | Read Full Review
    7/10/2024 12:00:00 AM | Google
  • ★★★★★ Bianca Echeverria
    | Read Full Review
    7/10/2024 12:00:00 AM | Google
  • ★★★★★ Chris Gagnon
    Dwayne lanes is extremely easy to work with and very welcoming. I am not sure if I have ever experienced better customer service, even for a free service, they still take the time to explain things to you even when they are busy and still make you feel valued. | Read Full Review
    7/10/2024 12:00:00 AM | Google
  • ★★★★★ Samsom Negash
    | Read Full Review
    7/10/2024 12:00:00 AM | Google
  • ★★★★★ Yuriy Polevoy
    They do not work on 5500 flatbeds. Would be fine if they said that. Every time when I have booked an appointment they said they didn’t have a lift but will be getting one soon. Every time I schedule an appointment I make sure to ask if they can service the 5500 flatbeds and they say they can over the phone. So either they refuse to d | Read Full Review
    7/10/2024 12:00:00 AM | Google
  • ★★★★★ Anna Kem
    Bad customer service | Read Full Review
    7/10/2024 12:00:00 AM | Google
  • ★★★★★ Randy Gallagher
    I appreciated the up-front manner of business. There was no “let me ask my manager”. The process was pain free and didn’t take all day! Adrian was a great help! | Read Full Review
    7/9/2024 12:00:00 AM | Google
  • ★★★★★ Geoff Ehrhart
    Not a place that deserves loyal clients business. You will have a great initial Experience most likely when you’re coming in to buy, but their management team Kenny and Jordan, are too busy to serve you as a valued client and focused on their own titles. Don’t shop here if you’re in the market for a long term exchange with your deale | Read Full Review
    7/4/2024 12:00:00 AM | Google
  • ★★★★★ Danyelle Nys
    I recently had a deeply disappointing experience with Dwayne Lane's service department that I feel compelled to share. My interactions with the service manager, Jordan, and the general manager, Kenny, have been nothing short of frustrating. To start, Jordan insisted that I would need to call my extended warranty provider myself rega | Read Full Review
    7/4/2024 12:00:00 AM | Google
  • ★★★★★ markie alstad
    Dwayne Lane’s service department is extremely easy to work with and very welcoming. I am not sure if I have ever experienced better customer service, even for a free service, they still take the time to explain things to you even when they are busy and still make you feel valued. | Read Full Review
    7/3/2024 12:00:00 AM | Google
  • ★★★★★ Troy Taylor
    Fast and friendly | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★★ Nisha Khanal
    I was there last Thursday 6/27 for service and I had an excellent experience. | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★★ Linda Martinez
    Great service. Jameson was very helpful in explaining what I needed to fix and outlined costs of services per miles I should be taking care of. He kept me informed. | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★★ Jeremy Rawlings
    I was in the market for a truck. Needed a crew cab to accommodate my family. I found a Ram with low miles online, located here at Dwayne Lane Everett. I inquired easily online with the virtual chat. Got a call pretty quickly from Alex. Super friendly and professional. She had the vehicle ready when I arrived to check it out. We quick | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★★ Gregory Papana
    Once AGAIN, Dwayne Lanes Serviced My Jeep Compass. Erik B Was A Fantastic And Fun Person To Chat With. He Was Polite, Professional And VERY Detail Orientated. Kept Me In The Loop Of What Was Being Done to My Car. I Hope You Give Him A Raise, He Deserves It ! I Will Certainly Refer Family And Friends to Brandon, AND Dwayne Lanes Of E | Read Full Review
    6/30/2024 12:00:00 AM | Google
  • ★★★★★ Brian Mitchell
    Dwayne Lane's is top shelf. I been here with 100% service and 80% of major repairs since 2016 and they are spot on every time. Jameson service manager is right on and knows how to take care of my car on a personal level. Smart and Charming. The lady in the coffee shop is as gorgeous as a Hollywood Bombshell and she makes the best lat | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ David Roark
    | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ Lynette jones
    | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Vince Reynolds
    Great dealership, they had exactly what I wanted in stock. Excellent service. | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Kim Sakkara
    It was impossible to get a service appointment call back for a car that was very suddenly not driveable. This car is the source of my livelihood. I left multiple phone messages and a website appointment request over the course of a week. Crickets. In the end, I had my car towed to a different dealership twenty miles away. It worked o | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Mike Wheatley
    Great experience everything was completed on time as quoted | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ Christopher Benham
    Had no problem with the sales or service at all.Just the time period it took to get the parts to get the job done | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★★ Jeffreybruh21
    I bought my dodge durango from Dwayne Lanes in December, 2022. When I bought my vehicle it was very short notice, late at night and I wasn't sure what I was looking for. I gave a short description of my preferences and needs and was given plenty of options. Since I've owned my vehicle I've brought it in for it's routine maintenance a | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Rachel Benson
    | Read Full Review
    6/18/2024 12:00:00 AM | Google
  • ★★★★★ Gayle Campbell
    All was great! | Read Full Review
    6/17/2024 12:00:00 AM | Google
  • ★★★★★ Rick Flath
    Great service and communication. | Read Full Review
    6/17/2024 12:00:00 AM | Google
  • ★★★★★ Anecia Marie
    Overall great car buying experience. Rubi sold us a Ford Explorer and we couldn’t be happier! | Read Full Review
    6/15/2024 12:00:00 AM | Google
  • ★★★★★ Mark Nunes
    | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Kurt Edward
    Both Erics in the service department are very helpful and nice to work with. | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Mpinda
    | Read Full Review
    6/9/2024 12:00:00 AM | Google
  • ★★★★★ Victor Jipson
    | Read Full Review
    6/9/2024 12:00:00 AM | Google
  • ★★★★★ Gary Hunter
    Very effecient and trustworthy. | Read Full Review
    6/9/2024 12:00:00 AM | Google
  • ★★★★★ John
    Walked in pre approved through a few different banks. The found a bank to beat my other approvals by 8%. No, I am not exaggerating. Jesse was great to work with as a salesman. Justin the manager found the bank that dropped it 6% and Leslie got it down another 2%. I would recommend this place to anyone! | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ Robert Hammond
    Took my Ram 1500 in for maintenance, oil change and the 12-point checkup. They got the truck in pretty quickly. They were busy that day, took about an hour, no problem. Everything was good, and happy with the service. | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Jacqueline Kaai
    Although the repair to much longer than the estimated time, Eric B was very helpful and courteous! He worked with me every step of the way and made sure I walked away a happy customer. I will for sure go back to Dwayne Lanes - Everett! | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★★ Ryan Riggins
    Good place for OEM Parts. Horrible place to trust working on your vehicle. NEVER service or have warranty work done here. I have had 6 New Diesel trucks worked on here the last 7 years in a row and each time is a hassle or over quoted or causes me to take time to fix their work. Its not as bad as Flying Wrench but not good either. Se | Read Full Review
    6/3/2024 12:00:00 AM | Google
  • ★★★★★ James Turner
    | Read Full Review
    6/1/2024 12:00:00 AM | Google
  • ★★★★★ Joshua Bates
    Fast service. Called with a 4 hour job and they got us in and out same day. | Read Full Review
    6/1/2024 12:00:00 AM | Google
  • ★★★★★ Jonathan Jones
    Jesse and Justin were awesome and work out a great deal for me! They were very helpful with a difficult situation that I had! | Read Full Review
    5/30/2024 12:00:00 AM | Google
  • ★★★★★ ??f? ??tt?
    Adrian Lopez was our salesman and he was great. They worked with us on what we were looking for and actually gave us a great deal. We had researched the vehicle we wanted and was able to get a 2023 new vehicle with only 14 miles (test drives). We started off with the Costco program and saw the Costco pricing, but they gave us a bette | Read Full Review
    5/30/2024 12:00:00 AM | Google
  • ★★★★★ Koray Polat
    Preston good and funny guy | Read Full Review
    5/27/2024 12:00:00 AM | Google
  • ★★★★★ Todd Schlicker
    At first I thought it was going to be a good experience, then everything began going sideways quickly, where do I even begin at this point, first off you would think that if a vehicle has a single key fob, that would be something you inform the customer about BEFORE the vehicle is purchased, but this is deffinitly something I will re | Read Full Review
    5/25/2024 12:00:00 AM | Google
  • ★★★★★ Daniel Emami
    I had a great experience with Dwayne Lane's Jeep. Jesse Perez sold me our Jeep Wrangler and he was very helpful and attentive. I appreciate his excellent service and I would recommend him to anyone. Thank you, Jesse, for your outstanding work. | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Katie Lane
    I had a new key made at the dealership on Friday, May 17th. The express lane person at the desk, I think his name was James….(?). Anyway, he was fantastic! Loved the espresso drink while I waited too. | Read Full Review
    5/20/2024 12:00:00 AM | Google
  • ★★★★★ KP
    Great service, great communication. I’ve been using DL service since I bought my truck in 2015 and they’re always friendly and have good follow up through the process. | Read Full Review
    5/20/2024 12:00:00 AM | Google
  • ★★★★★ Elizabeth Volz
    I am very happy with the service I have received at Dwayne Lane's Chrysler Dodge Jeep Ram for my 2021 Jeep Wrangler. The service team is always friendly, communicative and efficient. The process is clear and streamlined and I don't have to guess at timeline or services that are recommended or provided. All of it is detailed out with | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Daisy Chi
    | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Yeison Londoño
    | Read Full Review
    5/13/2024 12:00:00 AM | Google
  • ★★★★★ Amy Marvin
    Our buying experience here was fantastic. Jesse and the finance team worked really hard to get us the deal we needed. I can't recommend them enough. | Read Full Review
    5/9/2024 12:00:00 AM | Google
  • ★★★★★ Thomas Regney
    | Read Full Review
    5/6/2024 12:00:00 AM | Google
  • ★★★★★ kyle west
    My wife and I were looking to get a new Jeep Grand Cherokee. I searched many dealerships around the Seattle area. I went to Dwayne Lane’s in Everett and immediately felt welcome. Jesse Perez, sales consultant, quickly found the car we were looking for. He professionally handled our indecision on color, and was excellent pointing out | Read Full Review
    5/6/2024 12:00:00 AM | Google
  • ★★★★★ Cece Galarneau
    | Read Full Review
    5/6/2024 12:00:00 AM | Google
  • ★★★★★ Kyle Evans
    Jordan was amazing in service! Had a nail in my tire and got it fixed and on my way very fast | Read Full Review
    5/6/2024 12:00:00 AM | Google
  • ★★★★★ larry mobbs
    Great service, clean customer waiting area and very knowlegable service representative at desk. | Read Full Review
    5/6/2024 12:00:00 AM | Google
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