About Bergstrom Chrysler-Jeep-Dodge-Ram
Bergstrom Chrysler-Jeep-Dodge-Ram is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Spanish Speaking
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- Certified Technicians
Call (920) 268-4560 today to schedule your next appointment.
Our technicians at Bergstrom Chrysler-Jeep-Dodge-Ram are ready to help you!
Bergstrom Chrysler-Jeep-Dodge-Ram is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Bergstrom Chrysler-Jeep-Dodge-Ram today at (920) 268-4560 to learn more
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★★★★★ powell nilssonexcellent service duting purchase process... delivered auto.... and many thanks to service dept during a tire blowout en route to dealership recently. they go above and beyond and i strongly reccomend bergstrom of kaukana!!!!???????? | Read Full Review5/17/2025 12:00:00 AM | Google
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★★★★★ Tyler HoeflerGreat fast and friendly service from all the team members at Bergstom kaukauna, Kinkade was thorough and knowledgeable on everything about the service A+ | Read Full Review3/26/2025 12:00:00 AM | Google
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★★★★★ James KierstenJesse and Jeff were amazing!! They worked with us getting everything taken care of. They even went out of their way to take care of things they didn’t have to. Great place, great service! Great all around!! | Read Full Review3/16/2025 12:00:00 AM | Google
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★★★★★ Tyler OstrowskiI had a great time buying a new minivan here! The circumstances that led me to need a new van could have been better, but my salesman Justin made the whole process easy and stress-free as could be. It was his and Bergstrom's professionalism that made my decision to pay a little bit more to get my Pacifica locally. Thanks again! | Read Full Review3/13/2025 12:00:00 AM | Google
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★★★★★ Jeff GatesTruck we went to see advertised features that were removed, had multiple warning alarms going off on our test drive and had a tailgate that wouldn't open... plus we walked around the sales floor twice while the salesmen were all playing with their phones. The sales manager finally came out and got a salesman for us... | Read Full Review3/11/2025 12:00:00 AM | Google
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★★★★★ Jesse KerstnerWorked with service advisor Zach. Had a few things to get done on my 2020 Cherokee. Zach set me up with a shuttle ride to get me to work on time. Excellent communication throughout the day, and the vehicle was done much sooner than expected. He even went the extra mile and installed a clip on a splash guard that was missing a clip/ha | Read Full Review2/19/2025 12:00:00 AM | Google
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★★★★★ Jeremy DavisI Took my van in to have oil leak looked at. They found the problem and got it fixed so that was good. But said I had to pay on line where there is a 3% fee for paying with card so that cost me an extra $25. Then when I went to pick it up the Speedo and tachometer and interior lights would not work at all. I tried messing with the sw | Read Full Review2/13/2025 12:00:00 AM | Google
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★★★★★ Sarah KeeneyI had a flat tire last night in subzero weather with my 5 month old in the car & pulled in here to wait for my husband to pick us up so we could deal with the tire the next day when it was warmer. I noticed there were people inside still (it was 6pm & I thought they were closed), so I went in & explained the situation to them. Jeff & | Read Full Review1/22/2025 12:00:00 AM | Google
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★★★★★ Travis HessTerrible experience with the service dept at this location. Had my truck in numerous times and the issues were not resolved. Scheduled to go in once again to make things right and didn't hold up their end of the deal with having a truck there for me, instead wanted to put me in an SUV over the weekend till Monday. | Read Full Review12/28/2024 12:00:00 AM | Google
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★★★★★ Kristina EbbenSometimes with large companies it’s very easy to feel like you are just another number or another sale. Keith, Kevin and Zac in the service department at the Kaukauna location, went above and beyond to make sure they understood where we were coming from and that we felt heard. They made time to meet face to face with my husband and | Read Full Review12/18/2024 12:00:00 AM | Google
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★★★★★ Lisa ZuberbierHad an amazing experience. Matt and Jeff were so helpful! . I am so very happy thanks again you guys are awesome!! | Read Full Review11/20/2024 12:00:00 AM | Google
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★★★★★ Angela DontjeThey have been working on my Jeep since August, and they can't get it right. They gas light customers and if you are a woman you are definitely treated like crap. | Read Full Review11/20/2024 12:00:00 AM | Google
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★★★★★ Pat Arft930am appointment for a oil change and it's now noon . Sad | Read Full Review11/20/2024 12:00:00 AM | Google
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★★★★★ Kyle schuhThe best place to buy a truck or car. I always work with Matt and have never been disappointed. This is my third truck from this location. | Read Full Review11/5/2024 12:00:00 AM | Google
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★★★★★ Mark ElyWhat ever you do not buy a Dodge Ram from this place. I purchased a 2023 Ram 2500 diesel from Kaukauna. It had a list price of about 83,000. I took it to them last week and wanted to sell it. My thinking was I purchased it from them they should treat me fair. Boy was I wrong The truck only has 125 miles on it so it is like brand new | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ Jonathan RoidtFollowing my Jeep purchase from Bergstrom Appleton three months prior, I booked an appointment with dispatch for an oil change and brake evaluation. Dispatch redirected me to the Kaukauna location since I own a Jeep. Upon arrival, poor service ensued as the representative prioritized phone calls with multiple clients, neglecting me. | Read Full Review10/30/2024 12:00:00 AM | Google
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★★★★★ Mark ElyWhat ever you do don't buy a Dodge Ram ever from this place. I purchased a 2023 Ram 2500 diesel from Kaukauna. It had a list price of about 83,000. I took it to them last week and wanted to sell it. My thinking was I purchased it from them they should treat me fair. Boy was I wrong Now the truck only has 125 miles on it so its like | Read Full Review10/30/2024 12:00:00 AM | Google
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★★★★★ Chad Tisdel204 key fob, 90 dollars to program it. These are the highest prices in the valley, STAY AWAY from Bergstrom. Kossel is way cheaper... I'll never come back | Read Full Review10/20/2024 12:00:00 AM | Google
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★★★★★ Yasmany MorenoHorrible experiencia se han demorado 15 días para empezar a arreglar mi carro | Read Full Review10/14/2024 12:00:00 AM | Google
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★★★★★ Jackson HeitingSpent a grand and dropped off my jeep 4 times (sometimes for multiple days at a time) for them to fix a problem, and they were unable to do so. | Read Full Review9/14/2024 12:00:00 AM | Google
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★★★★★ Jason EvansGreat experience! Matt was super helpful. Made the car buying experience as painless as possible. Thx | Read Full Review7/28/2024 12:00:00 AM | Google
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★★★★★ Emelie NelsonMy mom and I took her vehicle here… after numerous issues and a long waiting period we spoke with the manager who treated her as though she was an issue and not a customer. Not pleased with our experience at all. | Read Full Review7/10/2024 12:00:00 AM | Google
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★★★★★ Joseph StrongPoor customer service at this Kaukauna Bergstrom. I have been waiting for a call back from the General Manager since May 31, 2024, going on 17 days now after she said she would get back to me. We bought a used 2016 Chevy Equinox March 9th, had engine issues at the end of May and after bringing it to another Bergstrom location found | Read Full Review6/17/2024 12:00:00 AM | Google
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★★★★★ GRIZStay away!! Brought truck in for an estimate only. Weeks went by and no word, called and they said they were working with Cummins for pricing parts for the estimate. Later we find out that they sent our head out to Baril Engine to be resurfaced. We didn't authorize any kind of work written or verbal. We immediately saw the manager wh | Read Full Review6/14/2024 12:00:00 AM | DealerRater
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★★★★★ Tiffany BransonLiterally our truck was dropped off beginning of December 2023, so going on 6 months now. Dropped for estimate only, they then preformed unauthorized work, let the truck sit and now truck runs really rough.They won't fix. Terrible communication. Many laws broken. December 2023, Dropped 2008 Dodge off for estimate. Husband on the fen | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ Shae SchmidtAwful experience with Bergstrom. My truck has been there for over a month with nobody to look at it. My experience with Kinkade was positive, he did try to put things at ease. But there is only so much he can ease when techs are dropping like flies. Wonder if it’s the employer or the employees? They also can’t seem to communicate any | Read Full Review6/12/2024 12:00:00 AM | Google
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★★★★★ Paul DoellUsed to have excellent service but sadly is no more. Go to another dealership and dont waste your time, money, and effort with Bergstrom Jeep Kaukauna. | Read Full Review6/10/2024 12:00:00 AM | Google
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★★★★★ KarenAbsolutely the worst place ever to take a Jeep Wrangler jku I had a new cluster put in which should have taken 30 to 45 minutes which I had the extended warranty which paid for the part and the time it should have taken they overcharged me for labor over $300 the service manager there was absolutely horrible and when I left after the | Read Full Review6/5/2024 12:00:00 AM | Google
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★★★★★ Lovemax2021!I would never bring your Jeep or any vehicle there I had an extended warranty which paid for the part and the time it would take to cover everything and I had a bill of over $500 just in labor cost in which they overcharged me that much to put a cluster in on my Dash would what would have taken 30 minutes to 45 and they called me 4 h | Read Full Review6/5/2024 12:00:00 AM | DealerRater
