Visit Tri-Cities Chrysler Dodge Jeep Ram For Quality Auto Service: See Info & Deals

★★★★★ Kelly Frazier

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4/3/2026 12:00:00 AM | Google

★★★★★ samantha ayers

I can’t tell you how fantastic it was to go out here to dodge and not have your chain yanked around with buying a car! I worked with a gentleman named Dylan and he was on it!! Down to the T listening on what I really wanted and stayed in my budget. He was fantastic!!! He was the bees knees!! Buying a car shouldn’t be a huge hassle. W | Read Full Review

4/2/2026 12:00:00 AM | Google

★★★★★ Scott Daniels

Always friendly and good service | Read Full Review

4/2/2026 12:00:00 AM | Google

★★★★★ Marilyn Leistico

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4/2/2026 12:00:00 AM | Google

★★★★★ Eric DeGroot

Tri cities Chrysler Jeep Dodge will go above & beyond to help you get the ride you need & or want. Blake was a great guy & his Boss stayed on the phone with Banks until they found the one... i highly recommend. | Read Full Review

3/31/2026 12:00:00 AM | Google

★★★★★ Aimee Ordille

Dylan was awesome to work with and Sydney slayed in finance! 10/10 would recommend!! | Read Full Review

3/31/2026 12:00:00 AM | Google

★★★★★ Lola Vaughn

I have went in with low tires, oil changes and they have always been very respectful and I was in and out very quickly. | Read Full Review

3/29/2026 12:00:00 AM | Google

★★★★★ Freddietrentjr Newjob11

Great buying experience. They even stayed late to get everything done for us. Will definitely suggest them to everyone. | Read Full Review

3/29/2026 12:00:00 AM | Google

★★★★★ FONDABRICE

I wasn’t there my Husband was he had nothing negative to say about the dealership | Read Full Review

3/29/2026 12:00:00 AM | DealerRater

★★★★★ FONDABRICE

I wasn’t there my Husband was he had nothing negative to say about the dealership | Read Full Review

3/29/2026 12:00:00 AM | Cars.com

★★★★★ SRAARS

it was HORRIFYING NEVER GO THERE AT ALLL !!!!!!!!!!!!!!!!!!!!! I TOLD THEM NOT TO FIX ANYTHING THAT THE INSURANCE WON ,T PAID FOR BUT THE DID IT ANY WAY SCREW ME OVER FOR ALMOST $1,000.00 IN MY OPINION IT WAS BECAUSE I AM DIASBLED AND ELEDERY !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! THEY KEEPED MY TRUCK FOR OVER 3 WEEKS | Read Full Review

3/28/2026 12:00:00 AM | Cars.com

★★★★★ SRAARS

it was HORRIFYING NEVER GO THERE AT ALLL !!!!!!!!!!!!!!!!!!!!! I TOLD THEM NOT TO FIX ANYTHING THAT THE INSURANCE WON ,T PAID FOR BUT THE DID IT ANY WAY SCREW ME OVER FOR ALMOST $1,000.00 IN MY OPINION IT WAS BECAUSE I AM DIASBLED AND ELEDERY !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! THEY KEEPED MY TRUCK FOR OVER 3 WEEKS | Read Full Review

3/28/2026 12:00:00 AM | DealerRater

★★★★★ Evie Vaughn

Love the service, ?? | Read Full Review

3/26/2026 12:00:00 AM | Google

★★★★★ Ann Claiborne

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3/26/2026 12:00:00 AM | Google

★★★★★ Bernadette Huff

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3/25/2026 12:00:00 AM | Google

★★★★★ Retha Phillips

Our experience at Tri Cities Chrysler Dodge Jeep Ram felt like working with family from start to finish. Matthew and Mike in sales were incredible—friendly, knowledgeable, and genuinely invested in helping us find the right fit. The manager made everything smooth, and Daniel in the finance department wrapped it all up seamlessly. Th | Read Full Review

3/25/2026 12:00:00 AM | Google

★★★★★ tim greene

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3/25/2026 12:00:00 AM | Google

★★★★★ D Dickson

Had a service for a recall notice. Top notch attention to the matter and kept me well informed. Very easy to make an appointment in a reasonable amount of time. On the hospitality side, nice waiting area with coffee and water offered. | Read Full Review

3/25/2026 12:00:00 AM | Google

★★★★★ Ron Ron

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3/25/2026 12:00:00 AM | Google

★★★★★ Curt Smith

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3/25/2026 12:00:00 AM | Google

★★★★★ timhavely

I didn’t have an appointment, but they took my truck and got it serviced quickly. | Read Full Review

3/25/2026 12:00:00 AM | DealerRater

★★★★★ timhavely

I didn’t have an appointment, but they took my truck and got it serviced quickly. | Read Full Review

3/25/2026 12:00:00 AM | Cars.com

★★★★★ Jeff Powell

Fast efficient service. Friendly and professional service team. Vehicle completed before expected time. Great communication from the service group. | Read Full Review

3/23/2026 12:00:00 AM | Google

★★★★★ Stephen Presley, Sr.

Very knowledgeable and professional! | Read Full Review

3/22/2026 12:00:00 AM | Google

★★★★★ Wayne Kilgore

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3/22/2026 12:00:00 AM | Google

★★★★★ Cody Cantrell

Dylan was great to work with. As soon as I arrived the vehicle was already pulled up and ready. He was very personable and professional, even stayed way past close to get the deal finished. I’m very pleased with my purchase and the quality of service from the family at tri-cities. | Read Full Review

3/22/2026 12:00:00 AM | Google

★★★★★ Mary Johnson

Very friendly staff. Emily, in service department was amazing!! Taking a trip from FL to TN, then traveling back to FL. Got a nail in my tire, and needed oil change before heading home. Service crew made sure my vehicle was safe for myself and my children to make it home in. Very grateful for the quick and thorough service! Would rec | Read Full Review

3/22/2026 12:00:00 AM | Google

★★★★★ Mike Copas

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3/19/2026 12:00:00 AM | Google

★★★★★ Donald Coleman

Tyler was quick to resolve my issue customer service at its best | Read Full Review

3/18/2026 12:00:00 AM | Google

★★★★★ Bob Cornett

Pulled up , got out, and gave them the keys. He asked us what we needed done. Oil change and rotate tires was done quickly in a very timely matter. They were very nice and courteous. The shop and waiting area was extremely clean. Thumbs up ! | Read Full Review

3/18/2026 12:00:00 AM | Google

★★★★★ K. Brown

It was quick and easy to get in. The staff was friendly and explained everything that they were doing with my truck. | Read Full Review

3/18/2026 12:00:00 AM | Google

★★★★★ Matt

Good dealership. Fair pricing. Excellent, friendly and knowledgeable sales staff! | Read Full Review

3/18/2026 12:00:00 AM | Google

★★★★★ Thomas Karszewski

Everyone at the dealership was friendly and helpful. Had 4 new tires mounted, an alignment and oil change. Purchased the Kelly Safari tires and bought 3 with 4th for $1. Service Writer Matt recommended them, good choice for my Gladiator. Low road noise and great ride. | Read Full Review

3/17/2026 12:00:00 AM | Google

★★★★★ mario zuniga

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3/16/2026 12:00:00 AM | Google

★★★★★ JASON.LANEY

Great experience and would recommend to others. Friendly staff and fairly quickly transaction, definitely rate them a 10. | Read Full Review

3/16/2026 12:00:00 AM | Cars.com

★★★★★ JASON.LANEY

Great experience and would recommend to others. Friendly staff and fairly quickly transaction, definitely rate them a 10. | Read Full Review

3/16/2026 12:00:00 AM | DealerRater

★★★★★ Shannon Locke

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3/14/2026 12:00:00 AM | Google

★★★★★ Christian Montanez

They are really helpful with financing. Wes and will did amazing at helping us get a good deal on a nice car. I really appreciate all the hard work they did. Thank you, you guys were great! | Read Full Review

3/13/2026 12:00:00 AM | Google

★★★★★ scott mowell

I just can't stop smiling love my jeep thanks to tri-cities Chrysler dodge jeep ram | Read Full Review

3/13/2026 12:00:00 AM | Google

★★★★★ cbkitty63

Had first oil change on jeep everything went great and service representatives were very friendly and knowledgeable | Read Full Review

3/13/2026 12:00:00 AM | DealerRater

★★★★★ cbkitty63

Had first oil change on jeep everything went great and service representatives were very friendly and knowledgeable | Read Full Review

3/13/2026 12:00:00 AM | Cars.com

★★★★★ Charles Jones

I was treated with respect and the job was completed very quickly too. Thank you Tri Cities Jeep and Dodge. | Read Full Review

3/12/2026 12:00:00 AM | Google

★★★★★ Tabitha Owens

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3/12/2026 12:00:00 AM | Google

★★★★★ Merrel Middleton

Service was excellent every one was amazing | Read Full Review

3/12/2026 12:00:00 AM | Google

★★★★★ Matthew Chafin

The service team here is top notch! I was greeted by friendly people and watching how they interacted with me and other customers was a breath of fresh air as this is not typical of other dealerships in our area. Out of the many I have been to only one other dealership equals this one and I avoid going to the others but this will be | Read Full Review

3/11/2026 12:00:00 AM | Google

★★★★★ Jeanette Reynolds

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3/10/2026 12:00:00 AM | Google

★★★★★ Sam McCloud

Called to schedule an oil change and tire rotation and ask about a recall that was on my vehicle. They told me that I could bring it in and they would do all that day. Which made things a lot easier for me not having to make extra trips. | Read Full Review

3/9/2026 12:00:00 AM | Google

★★★★★ T M

Great experience with the entire staff. Couldn't ask for better. Attentive to detail. Friendly staff | Read Full Review

3/9/2026 12:00:00 AM | Google

★★★★★ Bret Cowan

Quick and convenient service. I bring my fleet vehicle here all the time. They have a nice waiting room where they provide free coffee and water and there's also a little tray with snacks. All the employees are very polite and courteous. | Read Full Review

3/9/2026 12:00:00 AM | Google

★★★★★ Angela Garner

I will never buy a vehicle anywhere else. I’ve bought lots of cars in my life and this dealership has been the best so far. Excellent customer service in every department. Dalton is the best car salesman. | Read Full Review

3/7/2026 12:00:00 AM | Google

★★★★★ Timothy Moore

They done a good job on my truck doing the service. They brought to my attention that I will need a coolant flush in the near future. | Read Full Review

3/7/2026 12:00:00 AM | Google

★★★★★ Patsy Brooks

Staff was friendly but wait period was way too long | Read Full Review

3/7/2026 12:00:00 AM | Google

★★★★★ Kimberly K

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3/6/2026 12:00:00 AM | Google

★★★★★ Doug Purkey

Called tri cities Dodge without appointment for recalls , Matt took me in and they took care of recalls | Read Full Review

3/6/2026 12:00:00 AM | Google

★★★★★ Ray Hall

Had several issues with PTU replace at a different dealership no issue The dealer ship stated the right front axel is bad needs replacement it is recorded on the statement. Brought the jeep to Tri city dodge they inspected said nothing is wrong with the axel . Still clicks when driving? Who is lying about the issue. | Read Full Review

3/6/2026 12:00:00 AM | Google

★★★★★ Kenneth Breeding

Great customer service and easy to understand what is needed to correct the issues | Read Full Review

3/5/2026 12:00:00 AM | Google

★★★★★ William Dodge

The staff were very professional, listened to what I needed done at the service center and did not try to add anything I did not need. While waiting for my service to be completed, I was engaged by Blake from sales. He asked a few questions, but did not try to press a sale once I mentioned that I was there for service. I used the | Read Full Review

3/3/2026 12:00:00 AM | Google

★★★★★ Shirley Elliott

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3/3/2026 12:00:00 AM | Google

★★★★★ wayne simons

Very happy with our new truck. Anthony, our salesman, was easy to work with. Our overall experience was good. My only real complaint is that they did not wash or clean inside. Windshield was dirty, it had rained and spotted pretty bad. Also water spots all over inside on door panels. Floor mats were also not clean. That said, we are | Read Full Review

3/3/2026 12:00:00 AM | Google

★★★★★ Alan Fish

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3/3/2026 12:00:00 AM | Google

★★★★★ Jessie Norris

Make them show you the deal in writing. They will resist but be sure you see it before you sign ANYTHING. They will try to getcha! | Read Full Review

3/3/2026 12:00:00 AM | Google

★★★★★ Jason Laney

Great salesman, couldn’t ask for better service. I would recommend this dealership and most certainly the salesman. | Read Full Review

3/1/2026 12:00:00 AM | Google

★★★★★ Angie Ray

Very friendly and helpful service department | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ Susan Oliver

From the very moment I pulled into the service door everyone was so kind. Tyler the service manager was so helpful. They brought me home and when finished called and I picked up ?? Very nice people. Will definitely use their service again! | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ r.greenlee

Josh always take care of every need that out vehicles need. We were given a loaner car during the time our car was being serviced. | Read Full Review

2/28/2026 12:00:00 AM | Cars.com

★★★★★ r.greenlee

Josh always take care of every need that out vehicles need. We were given a loaner car during the time our car was being serviced. | Read Full Review

2/28/2026 12:00:00 AM | DealerRater

★★★★★ Michael Hobbs

We purchased our Jeep Grand Cherokee at Tri-Cities Chrysler Dodge Jeep Ram. We took it to the Service Department to have some warranty work done on it. Once the parts arrived, our Service Advisor, Tyler, kept us informed about the progress of the work. He was very professional and didn't promise what he couldn't deliver on a completi | Read Full Review

2/27/2026 12:00:00 AM | Google

★★★★★ Kenneth Hill

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2/27/2026 12:00:00 AM | Google

★★★★★ Ericka Norfleet

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2/27/2026 12:00:00 AM | Google

★★★★★ Kathy Givens

I was not impressed due to repair cost. Enough said. | Read Full Review

2/27/2026 12:00:00 AM | Google

★★★★★ JENNIE6648

They are crooks, they gave maintenance plan when jeep was bought then took it back | Read Full Review

2/26/2026 12:00:00 AM | DealerRater

★★★★★ JENNIE6648

They are crooks, they gave maintenance plan when jeep was bought then took it back | Read Full Review

2/26/2026 12:00:00 AM | Cars.com

★★★★★ Joe Miller

Very transparent. Careful and quick response | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ April

II highly recommend Tri-Cities Dodge in Kingsport,TN. I came in a customer and left family. I have never had a 100% positive experience when buying a car, until yesterday. Dalton Howard worked his tail off to get my daughter in to the vehicle she wanted. He was friendly, knowledgeable and HONEST, something you don't find too often wh | Read Full Review

2/24/2026 12:00:00 AM | Google

★★★★★ Crystal South

Great place and friendly workers but bought a car from their sister lot and they brought it to the dealership using the funds from a trip we would have gotten for purchasing on Presidents’ Day weekend sale would have been nice to know before hand | Read Full Review

2/24/2026 12:00:00 AM | Google

★★★★★ 3HURDS

They were very helpful. Our vehicle was serviced in a timely manner even without an appointment. | Read Full Review

2/23/2026 12:00:00 AM | Cars.com

★★★★★ 3HURDS

They were very helpful. Our vehicle was serviced in a timely manner even without an appointment. | Read Full Review

2/23/2026 12:00:00 AM | DealerRater

★★★★★ TERRYCOFFEY

I've never had any problems with the service on my 2023 Ford Maverick pickup truck that I purchased from Tri-Cities C D J R in 2024 . I like the fact that I never need to make an appointment, just drop by and leave it or wait in the Service waiting area. | Read Full Review

2/22/2026 12:00:00 AM | DealerRater

★★★★★ TERRYCOFFEY

I've never had any problems with the service on my 2023 Ford Maverick pickup truck that I purchased from Tri-Cities C D J R in 2024 . I like the fact that I never need to make an appointment, just drop by and leave it or wait in the Service waiting area. | Read Full Review

2/22/2026 12:00:00 AM | Cars.com

★★★★★ Rob Bandler

Dylan Orr was our salesman and he was a pleasure to work with. Very easy, low pressure and straightforward transaction. I would recommend Tri-Cities Chrysler, Dodge, Jeep Ram based on our experience. | Read Full Review

2/22/2026 12:00:00 AM | Google

★★★★★ April

I have never had a 100% positive experience when buying a car, until yesterday. Dalton Howard worked his tail off to get my daughter in to the vehicle she wanted. He was friendly, knowledgeable and HONEST, something you don't find too often when dealing with car lots now days. I highly recommend if you are looking for a Dodge or Jeep | Read Full Review

2/22/2026 12:00:00 AM | Google

★★★★★ Travis Daniels

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2/21/2026 12:00:00 AM | Google

★★★★★ Jessica Brewer

Thanks Dalton for all your help you was amazing you have been the best salesman and helped us in every way possible…. We couldn’t have asked for anything better… we will definitely tell everyone to come see you … thanks again… | Read Full Review

2/21/2026 12:00:00 AM | Google

★★★★★ Heather Middleton

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2/21/2026 12:00:00 AM | Google

★★★★★ Greg Page

Nice people | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ Tanner

To start off was very pushy about putting my wife and me in a 2025 jeep grand cherokee was there all day two days ago stopped at a red-light the vehicle start stop engaged went to pull out the car lost power had to start back five minutes up the road done it again shut off a total of four times gave a bunch of alarms one saying the | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ Dottie Bunn

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2/19/2026 12:00:00 AM | Google

★★★★★ Charles Casey

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2/19/2026 12:00:00 AM | Google

★★★★★ Philip Binstock

Good job. Delivered on time and at the quoted price. Courteous and professional. | Read Full Review

2/18/2026 12:00:00 AM | Google

★★★★★ Crystal South

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2/18/2026 12:00:00 AM | Google

★★★★★ JAMIE TRENT

I had a great experience with this dealership’s service department when they fixed my Jeep. From start to finish, they kept me updated on everything that was going on, which I really appreciated. It made the whole process feel smooth and stress-free instead of wondering what was happening with my vehicle. The staff was very knowledg | Read Full Review

2/14/2026 12:00:00 AM | Google

★★★★★ Craig Stephenson

Very helpful and on time | Read Full Review

2/14/2026 12:00:00 AM | Google

★★★★★ Grace Holgerson

Blake was our salesman and he was fantastic. He was kind, warm, and respectful. He was not pushy whatsoever and we really felt like he was on our side while we were purchasing our car! This was a great experience. | Read Full Review

2/14/2026 12:00:00 AM | Google

★★★★★ Kenny Light

Took over two hours to get oil changed and tires rotated in the express lube fast lane!! Said first come first serve, might need more than one technician. Also did not receive there multi point inspection report. The place has changed!! | Read Full Review

2/14/2026 12:00:00 AM | Google

★★★★★ Theresa McMahan

No appointment needed. Opens at 7:30am weekdays. Even open on Sunday. | Read Full Review

2/13/2026 12:00:00 AM | Google

★★★★★ Chris Cheak

I really appreciate dylan and tri-cities dodge working with me and found the truck I wanted I am very pleased and happy with my new truck. They gave me a awesome deal on it. Thank you all. | Read Full Review

2/11/2026 12:00:00 AM | Google

★★★★★ Brandy VanHoy

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2/11/2026 12:00:00 AM | Google

★★★★★ Jessica Ketron

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2/11/2026 12:00:00 AM | Google

★★★★★ Jason Williams

Great service and very professional | Read Full Review

2/10/2026 12:00:00 AM | Google

★★★★★ Lisa Horton

I had the best time getting my Jeep Compass. Matt was great to deal with and Daniel made it less stressful closing the deal! Amazing, funny and down to earth people! Thanks guys | Read Full Review

2/10/2026 12:00:00 AM | Google

★★★★★ Edward Collier

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2/10/2026 12:00:00 AM | Google

★★★★★ Emily Arrington

I worked with Dylan. He got me the jeep I wanted however I didn’t get all of the incentives I was told I would get and nobody followed up with me when I called regarding them. Unfortunate for me but I do love my vehicle and glad we could work something out. | Read Full Review

2/8/2026 12:00:00 AM | Google

★★★★★ Edward

Wish sales , manufacturing/ jeep would work better together to resolve issues instead of trying to put bandaids on a problem , just fix it. Sales could do a better job returning phone calls. The service department is very responsive and does everything possible to please the customer. No issues with service, 5 stars for them. | Read Full Review

2/8/2026 12:00:00 AM | Google

★★★★★ April Whitson

Anthony helped me find the perfect truck! Thanks so much for making this a stress free process! | Read Full Review

2/7/2026 12:00:00 AM | Google

★★★★★ John Puckett

Blake was very nice very helpful and friendly he answered all the questions I had to ask he is a great salesman | Read Full Review

2/6/2026 12:00:00 AM | Google

★★★★★ Dean Cole

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2/4/2026 12:00:00 AM | Google

★★★★★ brian klapp

I just purchased my second vehicle at Tri-Cities CDJR and I honestly wouldn't have even considered going somewhere else. Everyone at the dealership are absolutely awesome people to do business with and genuinely try to make your car buying experience easy as possible. Shout out to Matt Compton for getting me in my new Gladiator!!! I | Read Full Review

2/3/2026 12:00:00 AM | Google

★★★★★ Tonya Crawford

Overall am happy with their work. | Read Full Review

2/3/2026 12:00:00 AM | Google

★★★★★ Kaitlynn Ferguson

My experience was absolutely horrible. When I dropped my vehicle off they told me that if there was nothing wrong with the vehicle that I would be charged a $189 diagnostic fee. I told them when dropping off my vehicle that I did not want my brakes and rotors looked at as I had just replaced them. My main concern was my heat not work | Read Full Review

2/3/2026 12:00:00 AM | Google

★★★★★ Greg Sutherland

Service Manager Josh. Master Technician Bill was superb providing information and quality results. 5 star for sure!! My go to place for getting the job done right ! | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Kelly Barnette

These guys are awesome!!! | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Mary Williams

We love our Jeep Navigator Night Hawk and the service we get at TriCities Dodge Jeep Ram of Kingsport is outstanding. “ Get yourself a Jeep?? | Read Full Review

1/30/2026 12:00:00 AM | Google

★★★★★ Dave Munson

Tyler in customer service was extremely professional & friendly. Took the time to fully listen, understand and explain details. I would trust them again with my JEEP. | Read Full Review

1/30/2026 12:00:00 AM | Google

★★★★★ Chris Farmer

Our situation was a bit complex, but our salesman, Dylan made sure everything went smoothly and made our experience simple and quick! Sydney was also so very kind and easy to work with! We had a great experience with Tri-Cities CDJR with the purchase of a Jeep Grand Cherokee! | Read Full Review

1/30/2026 12:00:00 AM | Google

★★★★★ bentleyfowler

Everything went great and everyone was willing to help with anything I needed. Nice Place | Read Full Review

1/30/2026 12:00:00 AM | Cars.com

★★★★★ bentleyfowler

Everything went great and everyone was willing to help with anything I needed. Nice Place | Read Full Review

1/30/2026 12:00:00 AM | DealerRater

★★★★★ gregory smith

Great service call on my 2500! Thanks to the tech who did such a great job! | Read Full Review

1/28/2026 12:00:00 AM | Google

★★★★★ Jerry Burke

Serious issue with my Instrument Cluster going bad in my Ram 1500. Matt got my Truck in as quick as possible, diagnosed in a short period of time, very good at keeping me informed & updated. I Appreciate them not only fixing my Truck... but also taking care of my Truck. Thank you. ?? | Read Full Review

1/27/2026 12:00:00 AM | Google

★★★★★ Travis Weddle

Friendly and helpful | Read Full Review

1/27/2026 12:00:00 AM | Google

★★★★★ steve hopland

Drove from out of town to buy 2024 Ram 1500, very nice truck, my trade value was too low so I said I would just buy cash at asking price plus the $899 dealer fee, tax & registration, but were told there were 3 addition mandatory add on for additional $4,500 and they would not sell for the advertised price.... manager said he was only | Read Full Review

1/24/2026 12:00:00 AM | Google

★★★★★ Shane Gustafson

Good job, communication was terrific. | Read Full Review

1/23/2026 12:00:00 AM | Google

★★★★★ Eric Henry

Took 3hrs for a oil change not happy with that another customer was there very unhappy with service said he had been waiting for 3hrs for a oil change | Read Full Review

1/23/2026 12:00:00 AM | Google

★★★★★ Destiny Ferguson

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1/20/2026 12:00:00 AM | Google

★★★★★ Kim Ritchie

Excellent service | Read Full Review

1/20/2026 12:00:00 AM | Google

★★★★★ R

Didn't buy anything yet recieved a text to review them. If they are just sending out reviews to random people something is wrong here wouldn't trust them. | Read Full Review

1/20/2026 12:00:00 AM | Google

★★★★★ Bea Johnson

I would give a zero star if I could I took my jeep compass in when I did I told Mr crowder that my engine light comes on and goes out and at the time it was out I told him a mechanic in my had put in on a machine that showed the vuccum system I called 4 hours later he said the only thing wrong with it was dead battery and wanted $400 | Read Full Review

1/19/2026 12:00:00 AM | Google

★★★★★ Angie Allman

Good service and communication. | Read Full Review

1/17/2026 12:00:00 AM | Google

★★★★★ The Blue 107 Show

I did not have a good experience with them or sales. | Read Full Review

1/17/2026 12:00:00 AM | Google

★★★★★ David Barlow

This was the first time I bought a vehicle via long distance. It was exactly what I expected and vehicle was perfect! Dylan, Lucy and Sydney were all courteous and professional throughout this experience. Communication was key and they followed through during the entire process. Hands down a Great experience!! | Read Full Review

1/16/2026 12:00:00 AM | Google

★★★★★ Garrick Hillman

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1/15/2026 12:00:00 AM | Google

★★★★★ Tiffany C Robertson

Anthony Taylor was a joy to work with. He was professional, friendly, and efficient. As a matter of fact everyone I came across or walked by was extremely friendly!! If you need a car I would suggest going to Tri-Cities!! | Read Full Review

1/15/2026 12:00:00 AM | Google

★★★★★ MARDY.ROBERTS

Salesperson was great, wasn’t pushy as some are. Sales Manager really didn’t have a good reason for price difference in a comparable model, but he did work it out by giving me a loyalty discount. Overall I had a good experience with both salespeople and I’m very happy to have another new Jeep. | Read Full Review

1/15/2026 12:00:00 AM | DealerRater

★★★★★ MARDY.ROBERTS

Salesperson was great, wasn’t pushy as some are. Sales Manager really didn’t have a good reason for price difference in a comparable model, but he did work it out by giving me a loyalty discount. Overall I had a good experience with both salespeople and I’m very happy to have another new Jeep. | Read Full Review

1/15/2026 12:00:00 AM | Cars.com

★★★★★ Scott Beckerink

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1/14/2026 12:00:00 AM | Google

★★★★★ Brian Dailey

Tyler was very helpful and did what was needed to get my truck up and running quickly. Thanks! | Read Full Review

1/14/2026 12:00:00 AM | Google

★★★★★ James Phillips

The service department did a great job on my Ram. Polite, responsive and professional. Thanks again! | Read Full Review

1/12/2026 12:00:00 AM | Google

★★★★★ Greg Blanken

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1/11/2026 12:00:00 AM | Google

★★★★★ Tennessee Lafollette

Very happy they put plastic over seats & paper mat on floor. | Read Full Review

1/11/2026 12:00:00 AM | Google

★★★★★ Jacquelyn Blankenship

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1/11/2026 12:00:00 AM | Google

★★★★★ Hunter Rock

Tri-cities DJR was a pleasure to work with. They were attentive, professional and delivered a great car buying experience. There was a small dent on the car we didn’t see and the team took care of it before pick up because they wanted to deliver on their standard of being the top dealership in East Tennessee. I had the benefit of | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Lucy Addair

Their service department is wonderful! They are constantly working to ensure that everyone that walks in leaves with a smile on their face :) The salespeople are wonderful and do their best to listen and their service drive is fast and convenient! | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ emmie bendever

I unexpectedly needed a last minute oil change while I was out with my newborn. The whole team was so kind and accommodating to us. I can’t thank them enough!! | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ David Michael

The sales, and finance associates were very precise and helpful at finding what we were looking for, and getting the best finance options available. The lot was safe, organized, and we enjoyed this experience immensely. We would recommend the Tri-Cities Dodge Jeep Ram team to anyone looking for a new vehicle, or upgrade. Thanks for a | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Jon Lynch

Always get mine done fast and very friendly workers only one thing my break light was out nobody told me someone told me as I was at the station down the rode | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ David Stauffer

Matt Compton was very helpful in answering questions and making a deal come together. | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ David Hartman

Prompt, courteous, & helpful service. | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Matthew Smith

Went in for an Oil Change and Routine Maintenance. The service was quick and professional. The Service Team was knowledgeable and courteous. Highly Recommend these folks! | Read Full Review

1/7/2026 12:00:00 AM | Google

★★★★★ Zion Williams

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1/7/2026 12:00:00 AM | Google

★★★★★ Philip Roark

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1/7/2026 12:00:00 AM | Google

★★★★★ Sharon Crull

I always have a great experience with them! They go above and beyond to help you. I've bought 8 vehicles from them through the years | Read Full Review

1/7/2026 12:00:00 AM | Google

★★★★★ Phyllis Nottingham

Great! | Read Full Review

1/5/2026 12:00:00 AM | Google

★★★★★ Becky Lawson

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1/5/2026 12:00:00 AM | Google

★★★★★ Caleb Pacholewski

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1/5/2026 12:00:00 AM | Google

★★★★★ Tim rankin

Nick did a great job of finding a jeep like I was looking for, we went for a test drive and that help me decide that was the one, nick is one of the best salesman that I have ever had the privilege of working with, I will recommend anyone who looking for a new or used car to go check out tri-city dodge in kingsport | Read Full Review

1/5/2026 12:00:00 AM | Google

★★★★★ EClark

Very excellent service. Dylan made sure I was happy with my purchase. Very knowledgeable about the vehicles I looked at. Very honest and patient. | Read Full Review

1/4/2026 12:00:00 AM | Cars.com

★★★★★ EClark

Very excellent service. Dylan made sure I was happy with my purchase. Very knowledgeable about the vehicles I looked at. Very honest and patient. | Read Full Review

1/4/2026 12:00:00 AM | DealerRater

★★★★★ Keya Collins

Josh and his crew in service are absolutely incredible. They fixed my car and allowed a loaner because the part had to be ordered they stayed in contact with me the whole time to let me know exactly what was going on and when I went to pick up my car, everything was ready and already pulled up front. I would recommend them to anyone. | Read Full Review

1/3/2026 12:00:00 AM | Google

★★★★★ Scott Banks

Staff and the Auto Technician did a Great Job will be Back... | Read Full Review

1/3/2026 12:00:00 AM | Google

★★★★★ Clyde

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1/3/2026 12:00:00 AM | Google

★★★★★ Bill Waddell

Dealership was open and wanted an oil change. Fast courteous and kept me informed throughout my wait. Will be going back with other vehicles | Read Full Review

1/3/2026 12:00:00 AM | Google

★★★★★ David Constant

Josh and his Team have Always taken Excellent care of both of my vehicles. I highly recommend using Tri-cities for all of your CDJR needs. | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ TERRY.KELLAM1

The people there are polite, respectful, and well mannered, and there for your needs and answer my questions that I had. | Read Full Review

1/1/2026 12:00:00 AM | DealerRater

★★★★★ TERRY.KELLAM1

The people there are polite, respectful, and well mannered, and there for your needs and answer my questions that I had. | Read Full Review

1/1/2026 12:00:00 AM | Cars.com

★★★★★ Elizabeth

Third time since purchase on 11/13/2025 that the car has been in the shop for the save issue. The car needs to be replaced aced the dealership management is a joke. | Read Full Review

1/1/2026 12:00:00 AM | Cars.com

★★★★★ Elizabeth

Third time since purchase on 11/13/2025 that the car has been in the shop for the save issue. The car needs to be replaced aced the dealership management is a joke. | Read Full Review

1/1/2026 12:00:00 AM | DealerRater

★★★★★ Cindi Pfost

Fast & friendly! Love this place and ppl. | Read Full Review

12/31/2025 12:00:00 AM | Google

★★★★★ Cathy Bennett

Tyler in Service Department was AMAZING!! Very accommodating, helpful and communicated exceptionally. | Read Full Review

12/31/2025 12:00:00 AM | Google

★★★★★ Mark Wade

They do what they say they are going to do for you GREAT JOB | Read Full Review

12/31/2025 12:00:00 AM | Google

★★★★★ Danny Cameron

Great service | Read Full Review

12/30/2025 12:00:00 AM | Google

★★★★★ Eugene Brown

Really great service | Read Full Review

12/30/2025 12:00:00 AM | Google

★★★★★ Jackie

Horrible finance management. Deceiving , dishonest, and incompetent. I will never do business at the Kingsport Tn location again | Read Full Review

12/29/2025 12:00:00 AM | Cars.com

★★★★★ Justin Burton

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12/27/2025 12:00:00 AM | Google

★★★★★ WADENZIP

Our salesman was friendly and helpful to get me the deal I was aiming for. It took a bit of back and forth but I expected that from any dealership. I was happy with their Gladiator inventory and their selection of available options and colors which is what led me to this dealership over others. | Read Full Review

12/27/2025 12:00:00 AM | DealerRater

★★★★★ WADENZIP

Our salesman was friendly and helpful to get me the deal I was aiming for. It took a bit of back and forth but I expected that from any dealership. I was happy with their Gladiator inventory and their selection of available options and colors which is what led me to this dealership over others. | Read Full Review

12/27/2025 12:00:00 AM | Cars.com

★★★★★ Christopher Kelley

Local CJD dealership. Good service. | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Stacy Maxey

I love that you don’t have to make an appointment. Very courteous and printed me a handout of what was available with my CarDoc warranty coverage. Thanks | Read Full Review

12/25/2025 12:00:00 AM | Google

★★★★★ NPDM

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12/24/2025 12:00:00 AM | Google

★★★★★ JAMESJELLISON

Great service very attentive to needs and making dreams come true so glad for the team over at Tri Cities | Read Full Review

12/23/2025 12:00:00 AM | Cars.com

★★★★★ JAMESJELLISON

Great service very attentive to needs and making dreams come true so glad for the team over at Tri Cities | Read Full Review

12/23/2025 12:00:00 AM | DealerRater

★★★★★ Renee Hodges

We have bought several vehicles in the past but, this was the best smoothest and fastest transaction ever. Our salesman was so friendly and on the ball. We couldn't of asked for anyone better than him. So happy to of done business with y'all and will definitely recommend to anyone looking for a vehicle. | Read Full Review

12/22/2025 12:00:00 AM | Google

★★★★★ Britney Collins

Hunter was great, very consistent!! Recommend 100%%!!! | Read Full Review

12/22/2025 12:00:00 AM | Google

★★★★★ James Jellison

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12/22/2025 12:00:00 AM | Google

★★★★★ Lee Morrow

Anthony was a very likable person | Read Full Review

12/21/2025 12:00:00 AM | Google

★★★★★ Eleanor Clark

I’m very pleased with Dylan. He was very patient with me to ensure I was happy with my decision. I have made my life doing sales. I would highly recommend Dylan to anyone. Your entire staff was patient and knowledgeable. I am a repeat customer and will continue to do business with you. The customer is the most important reason for an | Read Full Review

12/21/2025 12:00:00 AM | Google

★★★★★ Stephen Lawwill

Very friendly and helpful located the exact vehicle I wanted | Read Full Review

12/20/2025 12:00:00 AM | Google

★★★★★ Joshua Holt

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12/19/2025 12:00:00 AM | Google

★★★★★ Eleanor Clark

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12/19/2025 12:00:00 AM | Google

★★★★★ Darrell Riley

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12/19/2025 12:00:00 AM | Google

★★★★★ Donna Austin

Did a great job. It was finished and ready to go at the time I was told. | Read Full Review

12/16/2025 12:00:00 AM | Google

★★★★★ Tristian Caplinger

| Read Full Review

12/16/2025 12:00:00 AM | Google

★★★★★ Justin Hixenbaugh

Bought brand new 2024 Dadge Durango. Left tail light bows from body. Service manager REFUSED to change out light. Said its "common" among those. Actually told me to buy my own replacement! Vehicle is brand new! 24k miles! We even bought extended warranty! Dealership manger Justin is just as useless. Refused to help. Then the service | Read Full Review

12/15/2025 12:00:00 AM | Google

★★★★★ Samuel Hoover

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12/14/2025 12:00:00 AM | Google

★★★★★ Jennifer Hughes

Great service and salesman that really take there time and make sure you get what you want. | Read Full Review

12/14/2025 12:00:00 AM | Google

★★★★★ Keith Lovelace

Got in quickly for the oil change and tire rotation. Minimal waiting time. Everyone was friendly and helpful. | Read Full Review

12/14/2025 12:00:00 AM | Google

★★★★★ Jamey Curran

Nice..Very helpful...Really help putting you in right vehicle at great price....Highly Recommend to buy your next vehicle... | Read Full Review

12/14/2025 12:00:00 AM | Google

★★★★★ Evan Kulbacki

The salesman was friendly and helpful. I had two trade in vehicles...a low mileage model Y Tesla performance and a low miles, immaculate Toyota Sequoia. Just be careful about the trade-in values they offer. Totally got low-balled and had to walk away. | Read Full Review

12/14/2025 12:00:00 AM | Google

★★★★★ Gunner

I am a multiple repeat customer and they always take care of me. I will continue buying vehicles here | Read Full Review

12/11/2025 12:00:00 AM | DealerRater

★★★★★ Gunner

I am a multiple repeat customer and they always take care of me. I will continue buying vehicles here | Read Full Review

12/11/2025 12:00:00 AM | Cars.com

★★★★★ Tom Woodruff

Ask for James Graves. He was very helpful. Very pleased with the used KIA that I bought. | Read Full Review

12/11/2025 12:00:00 AM | Google

★★★★★ andrew thompson

| Read Full Review

12/11/2025 12:00:00 AM | Google

★★★★★ Tim Lamie

Very friendly staff made the purchase of our new vehicle very easy and stress free. Dylan Orr made this a great process in buying the car. I will definitely be a returning customer. | Read Full Review

12/10/2025 12:00:00 AM | Google

★★★★★ Edward

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12/10/2025 12:00:00 AM | Google

★★★★★ Angela Seaver

I think when someone comes in to have a diagnostic run on their car. You should be up front about it. If I had known it could be in a storage mode and therefore you wouldn’t be able to see what’s going on. I would have not ran it. I still don’t know what it is yet. But I’m out over 200.31 dollars now and still no answer. They just | Read Full Review

12/10/2025 12:00:00 AM | Google

★★★★★ OCCUPYHARTLEY

I absolutely hated that we had to spend all afternoon and evening buying a vehicle. | Read Full Review

12/10/2025 12:00:00 AM | Cars.com

★★★★★ OCCUPYHARTLEY

I absolutely hated that we had to spend all afternoon and evening buying a vehicle. | Read Full Review

12/10/2025 12:00:00 AM | DealerRater

★★★★★ Mike Pape

Great Service, quick in and out. | Read Full Review

12/9/2025 12:00:00 AM | Google

★★★★★ Brian Smith

Deal mostly with the service department. I have known Josh, the Service Department Manager from the old Dodge dealership, and he does an amazing job. Always helpful and very professional. | Read Full Review

12/6/2025 12:00:00 AM | Google

★★★★★ Nicholas Hoffman

Honestly one of the best experiences I have had at a dealership in a very long time. I typically don’t bring my car in for maintenance at a dealership but I was out of town and had car trouble. They were able to get me in ASAP and give me a detailed diagnostic. Didn’t try to over charge or take advantage. They are true honest people | Read Full Review

12/3/2025 12:00:00 AM | Google

★★★★★ Randy Birt

Smooth | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ Misty Stclair

| Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ TANYA.RUTLEDGE

The Service Department was friendly over the phone and in person. They were thorough when communicating warranty and recall information. Hopefully my van won’t be back for issues, but if needed I would go back! | Read Full Review

12/1/2025 12:00:00 AM | DealerRater

★★★★★ TANYA.RUTLEDGE

The Service Department was friendly over the phone and in person. They were thorough when communicating warranty and recall information. Hopefully my van won’t be back for issues, but if needed I would go back! | Read Full Review

12/1/2025 12:00:00 AM | Cars.com

★★★★★ Mark Taylor

For the most part, everyone was helpful. There seemed to be an issue with communication between the dealership and corporate. It all worked out. Thanks | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ kutehout

You have a great sales team ... you need a better service team . Service is not good at all | Read Full Review

12/1/2025 12:00:00 AM | Cars.com

★★★★★ kutehout

You have a great sales team ... you need a better service team . Service is not good at all | Read Full Review

12/1/2025 12:00:00 AM | DealerRater

★★★★★ Jessica Nash

Wonderful to work with. | Read Full Review

11/30/2025 12:00:00 AM | Google

★★★★★ Jeffery Page

| Read Full Review

11/29/2025 12:00:00 AM | Google

★★★★★ Gary Paul

parts department was great. they held part unril i coukd get there,and confirmed once i got there that it was the proper part that i needed | Read Full Review

11/28/2025 12:00:00 AM | Google

★★★★★ Luke.lane6069

I am a multiple repeat customer and they always take care of me. I will continue buying vehicles here | Read Full Review

11/28/2025 12:00:00 AM | DealerRater

★★★★★ Luke.lane6069

I am a multiple repeat customer and they always take care of me. I will continue buying vehicles here | Read Full Review

11/28/2025 12:00:00 AM | Cars.com

★★★★★ Gary Harris

I had had an awesome experience buying my new Jeep. My salesman is over and above his line of duty. | Read Full Review

11/27/2025 12:00:00 AM | Google

★★★★★ dee oliver

it took over an hour to reprogram my keys, with a scheduled appointment in advance | Read Full Review

11/27/2025 12:00:00 AM | Google

★★★★★ RQUALLS0

Fast and friendly service. I was treated great. Nice facilities, clean waiting room. Thank you. | Read Full Review

11/26/2025 12:00:00 AM | Cars.com

★★★★★ RQUALLS0

Fast and friendly service. I was treated great. Nice facilities, clean waiting room. Thank you. | Read Full Review

11/26/2025 12:00:00 AM | DealerRater

★★★★★ Bill thedm

Very good experience | Read Full Review

11/25/2025 12:00:00 AM | Google

★★★★★ Brian B

Work was completed in a timely manner. | Read Full Review

11/25/2025 12:00:00 AM | Google

★★★★★ Roseann Strouth

I have had my Jeep serviced here for 8 years always had good experience. Keep up good work! | Read Full Review

11/25/2025 12:00:00 AM | Google

★★★★★ Stacee

| Read Full Review

11/25/2025 12:00:00 AM | Google

★★★★★ Michael Hobbs

We stopped at Tri-Cities Chrysler Dodge Jeep Ram just to look. We met Matt Compton, the Sales Associate, who was friendly and most importantly, NOT the typical pushy aggressive sales person. We told Matt what we were looking for and reviewed what was on the lot. Not finding what we wanted was not a problem for Matt. We went inside an | Read Full Review

11/24/2025 12:00:00 AM | Google

★★★★★ Jerry Morgan

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11/23/2025 12:00:00 AM | Google

★★★★★ RANDYMCKINNEY69

Done exactly what I ask of them great place to buy and have your vehicle serviced great job guys | Read Full Review

11/23/2025 12:00:00 AM | DealerRater

★★★★★ RANDYMCKINNEY69

Done exactly what I ask of them great place to buy and have your vehicle serviced great job guys | Read Full Review

11/23/2025 12:00:00 AM | Cars.com

★★★★★ pc_renfro

We bought the service contract with our purchase so we could use this Dodge Dealership for our yearly maintenance, We are very pleased. | Read Full Review

11/22/2025 12:00:00 AM | Cars.com

★★★★★ pc_renfro

We bought the service contract with our purchase so we could use this Dodge Dealership for our yearly maintenance, We are very pleased. | Read Full Review

11/22/2025 12:00:00 AM | DealerRater

★★★★★ Bill Ferguson

I had a check engine light pop up and doing a simple diagnostic saw it could have been one of three or four issues, none of which I was comfortable doing on my own. I set up an appointment explaining the codes I found. On the day of, the dealership got me checked in and explained they were backed up and gave me an estimate when the | Read Full Review

11/22/2025 12:00:00 AM | Google

★★★★★ Iget E

Staff was friendly, but I left there without a motor cover and my fuel tank was empty. They did not fill it up. | Read Full Review

11/22/2025 12:00:00 AM | Google

★★★★★ Cora Quillian

Was very friendly. Will go to them again | Read Full Review

11/22/2025 12:00:00 AM | Google

★★★★★ MB B

I bought a 2025 Dodge Durango staff. There was very nice cooperative, but they kind of gave me a runaround over the motor cover that was missing on my engine and they did not fuel up my vehicle barely made it to the gas station. | Read Full Review

11/22/2025 12:00:00 AM | Google

★★★★★ swflanary

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11/20/2025 12:00:00 AM | Google

★★★★★ George C

Emberleigh made the experience very positive. She walked me through and made sure she found the vehicle that i was looking for. She was patient and attentive to both myself and her boss. I hope she remains as a part of your sales team, becausr i will be looking to and for her when i have a future purchase. I will be recommending her | Read Full Review

11/19/2025 12:00:00 AM | Google

★★★★★ Joey Strickler

Excellent service department. No problems at all. Josh Smith and his team are great | Read Full Review

11/19/2025 12:00:00 AM | Google

★★★★★ Jim Chapman

The service department quickly identified the problem and worked on getting parts. When parts were delayed, they provided a loaner vehicle. I couldn't ask for better service. | Read Full Review

11/18/2025 12:00:00 AM | Google

★★★★★ Geneva Blankenship

| Read Full Review

11/17/2025 12:00:00 AM | Google

★★★★★ Ryan McLeod

Friendly staff very helpful people and very friendly staff | Read Full Review

11/16/2025 12:00:00 AM | Google

★★★★★ Seaira Roach

| Read Full Review

11/16/2025 12:00:00 AM | Google

★★★★★ Emily Maness

My husband and I drove a hour to Kingsport to do business with salesman Dylan, he did everything he could to get me the best deal on my upside down trade in. I will definitely be returning and using Dylan. This is the 2nd vehicle we have purchased with Tri Cities Dodge and we have never been disappointed. | Read Full Review

11/16/2025 12:00:00 AM | Google

★★★★★ Paul Christian

Great place to buy a vehicle. Real nice bunch of people, from sales to service. | Read Full Review

11/14/2025 12:00:00 AM | Google

★★★★★ Kathy Randall

I contacted 2 local dealerships regarding the Pacifica I saw on line with 2nd and 3rd row seat Stow and GO. I have had Honda Odysseys for the past 30 years and love them but we have 4 dogs that ride in crates and the newer design leaves a hump across the second row floor area when the seats are removed. This brought us to Friendship/ | Read Full Review

11/14/2025 12:00:00 AM | Google

★★★★★ Daniel Price

3rd vehicle bought from here. | Read Full Review

11/13/2025 12:00:00 AM | Google

★★★★★ Michael Thonney

Friendly prompt service. | Read Full Review

11/13/2025 12:00:00 AM | Google

★★★★★ Kerri Miller

| Read Full Review

11/11/2025 12:00:00 AM | Google

★★★★★ ZPJG4

Straight talking, honest dealing by everyone at the dealership. Polite, professional, knowledgeable staff, from the sales floor to the Finance Manager. | Read Full Review

11/11/2025 12:00:00 AM | DealerRater

★★★★★ ZPJG4

Straight talking, honest dealing by everyone at the dealership. Polite, professional, knowledgeable staff, from the sales floor to the Finance Manager. | Read Full Review

11/11/2025 12:00:00 AM | Cars.com

★★★★★ Buddy Craft

The shop done an amazing job getting my truck in and serviced. The were excellent letting me know what all they were doing to it before they done it. I dont care for the prior management team the company had, they lied to me several times and I would probably never buy another vehicle from them but the service department has treated | Read Full Review

11/8/2025 12:00:00 AM | Google

★★★★★ Randy Singleton

Hunter Phillips was our salesman. His enthusiasm and professionalism was present at all times. His knowledge of the product he sells was also very impressive. I am very satisfied with my purchase and definitely would buy from Tri-Cities Dodge again. | Read Full Review

11/8/2025 12:00:00 AM | Google

★★★★★ Michael Sutherland

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11/8/2025 12:00:00 AM | Google

★★★★★ kutehout

Was here twice this week with both my Jeep and my Dodge Ram . Got excellent service both times | Read Full Review

11/7/2025 12:00:00 AM | Cars.com

★★★★★ kutehout

Was here twice this week with both my Jeep and my Dodge Ram . Got excellent service both times | Read Full Review

11/7/2025 12:00:00 AM | DealerRater

★★★★★ Kenneth Snyder

My only complaint is that I drove from mountain city to Kingsport for a 9AM appt. Better than 1.5 hour wait for their advertised “express” oil change. They said there were several cars ahead. Then, why make an appointment. | Read Full Review

11/7/2025 12:00:00 AM | Google

★★★★★ Troy Bailey

| Read Full Review

11/4/2025 12:00:00 AM | Google

★★★★★ william surgener

| Read Full Review

11/4/2025 12:00:00 AM | Google

★★★★★ Malachi O

Service department here is trash. Need to hire more efficient and knowledgeable crew. If I could leave a zero star rating I would for service needs | Read Full Review

11/4/2025 12:00:00 AM | Google

★★★★★ Allison Nicole

Absolute worse place to purchase a vehicle definitely don’t recommend. | Read Full Review

11/4/2025 12:00:00 AM | Google

★★★★★ Trey Clabough

I had bought a 2023 Santa Cruz from the dealership, which was an amazing truck. I needed something bigger for my family so I traded it in for a 2024 palisade. My truck was perfect and had nothing wrong with it. After having this palisade for a few days I started to realize some issues with it so I took it back in for service. They dr | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ James Vaught

Stopped by Tri-Cities CDJR to look at Jeep Gladiators. After picking one out I was able to agree on my trade and drove off in my new Mojave trim Gladiator. At the same time, the dealership was full of parents and children dressed in costumes while enjoying "Trunk or Treat" sponsored by Tri-Cities CDJR. YES they can still deal and han | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ sherry amos

Everyone was knowledgeable and explained everything in detail. They were polite and kept me updated on the progress. Thank you. | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Timothy Moore

They done a good job on my truck doing the service. They brought to my attention about a bad heater hose that needed to be replaced. They fixed that and made sure my truck was full of antifreeze and had no leaks. | Read Full Review

10/31/2025 12:00:00 AM | Google

★★★★★ Betty Carter

Very friendly and courteous service. | Read Full Review

10/31/2025 12:00:00 AM | Google

★★★★★ Guy Necochea

I’m still waiting for lug nut key for 2026 rebel truck and no one at this place has ever called or reached out to me very disappointed customer!!! I would give zero stars!!!!!! Stay away from this company | Read Full Review

10/31/2025 12:00:00 AM | Google

★★★★★ Allen Kennedy

I am confident that tri-cities chrysler dodge jeep ram in Kingsport Tennessee did their best to fix my transmission shifter seal issues caused by the clutch replacement at allied transmissions ( see allied transmissions reviews ) in bristol virginia . I will definitely consider tri-cities with any future repairs . | Read Full Review

10/30/2025 12:00:00 AM | Google

★★★★★ Greg Whitfield

Had new tires installed. Nathan was very helpful !Jeep was returned showing they took care of it during the time they had it. | Read Full Review

10/29/2025 12:00:00 AM | Google

★★★★★ Clinton Rogers

Stay away if you have internal work needed the cost just to tear down the top of my Engine was awful 4,200 unreal | Read Full Review

10/29/2025 12:00:00 AM | Google

★★★★★ Brian Stanley

Had to return after service 2 days later and take off work again since a bolt on skid shield was left loose and fell out causing noise. | Read Full Review

10/28/2025 12:00:00 AM | Google

★★★★★ Roger

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10/28/2025 12:00:00 AM | Google

★★★★★ Ricky Rhoton

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10/28/2025 12:00:00 AM | Google

★★★★★ Butch Bradford

Very helpful staff and done a great job | Read Full Review

10/28/2025 12:00:00 AM | Google

★★★★★ David Wagner

Good service. Emily did a great job rectifying a wonky charge. All is good. | Read Full Review

10/28/2025 12:00:00 AM | Google

★★★★★ CWHITAKER0

They worked the deal out over the phone. I live 2 1/2 hours away and the grand Wagoneer was sitting in showroom waiting for us. Great staff and GM. Thanks again. | Read Full Review

10/28/2025 12:00:00 AM | DealerRater

★★★★★ CWHITAKER0

They worked the deal out over the phone. I live 2 1/2 hours away and the grand Wagoneer was sitting in showroom waiting for us. Great staff and GM. Thanks again. | Read Full Review

10/28/2025 12:00:00 AM | Cars.com

★★★★★ Frank Haecker I (Santa)

The service is always quick. The staff are professional and polite. I can’t praise them enough! I can’t praise the staff or their work enough. | Read Full Review

10/27/2025 12:00:00 AM | Google

★★★★★ kevin cook

Told me precisely what was wrong and fixed it, whats to complain about?? | Read Full Review

10/27/2025 12:00:00 AM | Google

★★★★★ David Wagner

Good service but pricing was not competitive. Corporate apparently charges a much higher amount based on a "menu", versus the actual shop hour rate. Can't change this. Not happy about that. Would not have work done here in the future. | Read Full Review

10/27/2025 12:00:00 AM | Google

★★★★★ Rick Kinsler

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10/25/2025 12:00:00 AM | Google

★★★★★ Paul Cornett

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10/25/2025 12:00:00 AM | Google

★★★★★ Troy Anderson

The service representatives are always pleasant and helpful. I appreciate that when my vehicle is returned to me that it doesn't have any smells associated with an average car mechani repair bay. | Read Full Review

10/25/2025 12:00:00 AM | Google

★★★★★ Brandon Moore

Great service, our salesperson was Emberlie she was awesome and made buying simple and very quick compared to our last buying experience. Would purchase from them again. | Read Full Review

10/25/2025 12:00:00 AM | Google

★★★★★ K. Brown

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10/25/2025 12:00:00 AM | Google

★★★★★ Daniel O'Dell

Absolutely excellent service. Nathan is awesome to work with and is very informative. | Read Full Review

10/24/2025 12:00:00 AM | Google

★★★★★ heatherycollins

Service was excellent and done in a timely manner. We were in and out. Thank you | Read Full Review

10/24/2025 12:00:00 AM | Cars.com

★★★★★ TOYA

TYLER IS VERY EFFICIENT AND THROUGHLY EXPLAINS OPTIONS FOR OWNER TO MAKE A DECISION REGARDING THE WORK THAT NEEDS TO BE DONE. | Read Full Review

10/24/2025 12:00:00 AM | Cars.com

★★★★★ heatherycollins

Service was excellent and done in a timely manner. We were in and out. Thank you | Read Full Review

10/24/2025 12:00:00 AM | DealerRater

★★★★★ TOYA

TYLER IS VERY EFFICIENT AND THROUGHLY EXPLAINS OPTIONS FOR OWNER TO MAKE A DECISION REGARDING THE WORK THAT NEEDS TO BE DONE. | Read Full Review

10/24/2025 12:00:00 AM | DealerRater

★★★★★ Kyle Pownall

The staff here is always great to work with | Read Full Review

10/19/2025 12:00:00 AM | Google

★★★★★ Bobby Jackson

We found the 2026 Durango GT with all the options we were looking for. Our Salesman James G. and the whole sales staff that we dealt with was pleasant and efficient. However, during completing the purchase paperwork in the finance department several errors in the agreed upon price and additional added-on options were identified. But | Read Full Review

10/19/2025 12:00:00 AM | Google

★★★★★ Matt D

Worst truck buying experience ever!! I bought a New 2025 Ram 3500 TD HO DRW for $79,500 from Tri-cities Dodge in Kingsport (do not shop there, especially if you are from out of town). After driving the truck for 2 weeks every single light on the dash came on... in 2 weeks!! It's an $80k truck!! Brought it in the next day and was told | Read Full Review

10/19/2025 12:00:00 AM | Google

★★★★★ Dave Busby

James Graves was excellent. He explained all the bells and whistles. The highly recommend James Graves for outstanding salesman. He helped my wife set up all the settings in her profile. | Read Full Review

10/18/2025 12:00:00 AM | Google

★★★★★ Jimmy Thomas

Great service. Clean and nice waiting area. | Read Full Review

10/18/2025 12:00:00 AM | Google

★★★★★ Christopher Young

Excellent service on my Jeep Wrangler. Had to have the oil reservoir housing replaced and they did an amazing job. | Read Full Review

10/18/2025 12:00:00 AM | Google

★★★★★ Donald Davis

A great group to do any needs to your vehicle I bought my wife’s jeep new from them. And with the warranty I have them do all maintenance to it and for me that’s unusual I do all the maintenance myself on all our other vehicles. But I trust them and they have always been so friendly and helpful | Read Full Review

10/17/2025 12:00:00 AM | Google

★★★★★ Charles Casteel

James Graves was the best really enjoyed working with him on are purchase. You guys are very lucky to have him on your sales team. | Read Full Review

10/17/2025 12:00:00 AM | Google

★★★★★ Betty Rapier

Very fast service. People were very considerate. I will definitely go back to Tri Cities Dodge, if I should have any further problems. | Read Full Review

10/17/2025 12:00:00 AM | Google

★★★★★ Joseph Smith

Quick and courteous. Isaiah is always friendly and thorough in explaining everything. | Read Full Review

10/17/2025 12:00:00 AM | Google

★★★★★ Tonya

They do a good job in service dept. The usual is oil changes and tire rotations. It is very convenient to be able to drive in anytime to get service done. Waiting area is comfortable. | Read Full Review

10/16/2025 12:00:00 AM | Google

★★★★★ David Wampler

Best auto service in the Tri-Cities! That is why I continue to buy Chrysler vehicles. | Read Full Review

10/15/2025 12:00:00 AM | Google

★★★★★ Greg Sutherland

Josh and Amy make the visit fun and enjoyable. Great personalities. My go to place for getting the job done right ! | Read Full Review

10/15/2025 12:00:00 AM | Google

★★★★★ RICHARDCBARTLETT10

Had plans getting all services done here but not now after my service with him. | Read Full Review

10/15/2025 12:00:00 AM | DealerRater

★★★★★ RICHARDCBARTLETT10

Had plans getting all services done here but not now after my service with him. | Read Full Review

10/15/2025 12:00:00 AM | Cars.com

★★★★★ David Merrill

Quick, easy and painless. Thanks everyone at Tri-City dodge jeep | Read Full Review

10/14/2025 12:00:00 AM | Google

★★★★★ Jon Lynch

Always get mine done fast and very friendly workers | Read Full Review

10/14/2025 12:00:00 AM | Google

★★★★★ Christina Dockery

Fast service. Great people. | Read Full Review

10/14/2025 12:00:00 AM | Google

★★★★★ Chuck Rose

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10/14/2025 12:00:00 AM | Google

★★★★★ richard Bartlett

I have taken my jeep gladiator this will be the 3 time now for services tire rotation and balance with an oil change. The manager didn’t want to take off the tire valve screws as they were stuck on, so that tells me they haven’t checked my tire pressure at least twice I have gone. The manager in the service department is unprofession | Read Full Review

10/14/2025 12:00:00 AM | Google

★★★★★ Robert Atha

Awesome job, Matt in service went above and beyond. | Read Full Review

10/12/2025 12:00:00 AM | Google

★★★★★ Palmer Yates

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10/10/2025 12:00:00 AM | Google

★★★★★ joe Hines

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10/10/2025 12:00:00 AM | Google

★★★★★ Tim Lewis

They have serviced my jeep every time with utmost respect and friendliness. They have gone out of their way to inform of all the services they have preformed and what services will be preformed in the future | Read Full Review

10/10/2025 12:00:00 AM | Google

★★★★★ Dave Marczak

Great service- timely & courteous. I’ll be back for future service needs. | Read Full Review

10/10/2025 12:00:00 AM | Google

★★★★★ Chris Romines

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10/9/2025 12:00:00 AM | Google

★★★★★ mick.davis

We love bringing our Jeep here to get regular service. We also like the fancy cover maker (LOL). | Read Full Review

10/9/2025 12:00:00 AM | Cars.com

★★★★★ mick.davis

We love bringing our Jeep here to get regular service. We also like the fancy cover maker (LOL). | Read Full Review

10/9/2025 12:00:00 AM | DealerRater

★★★★★ John Jones

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10/8/2025 12:00:00 AM | Google

★★★★★ William Calhoun

Great job | Read Full Review

10/7/2025 12:00:00 AM | Google

★★★★★ Lenny Dee

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10/7/2025 12:00:00 AM | Google

★★★★★ WILL.TOMPKINS

Excellent service. Was timely and made sure I received everything I requested. Have me full report of service. | Read Full Review

10/6/2025 12:00:00 AM | DealerRater

★★★★★ WILL.TOMPKINS

Excellent service. Was timely and made sure I received everything I requested. Have me full report of service. | Read Full Review

10/6/2025 12:00:00 AM | Cars.com

★★★★★ Chad Cannon

Wonderful staff, excellent experience | Read Full Review

10/5/2025 12:00:00 AM | Google

★★★★★ Bobby Jackson

We found the Durango GT with all the options we were looking for. Our Salesman James G. and the whole sales staff that we dealt with was pleasant and efficient. However, during completing the purchase paperwork in the finance department several errors in the agreed upon price and additional added-on options were identified. But once | Read Full Review

10/5/2025 12:00:00 AM | Google

★★★★★ mikeffinoe

Serviced my truck and did a great job and even fixed a recall issue. Nice people to talk to | Read Full Review