Autonation Chrysler Dodge Jeep Ram Katy

★★★★★ Cynthia Ramirez

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1/13/2025 12:00:00 AM | Google

★★★★★ Paul Dawson

Very disappointing experience for Jeep Service. My experience today confirmed again this location continues to operate on volume vs quality of service. In Short: The "automation" of making a service appt is sophisticated...and incredibly impersonal and lacking in communication. Wanted to keep vehicle over a week before tech laying a | Read Full Review

1/13/2025 12:00:00 AM | Google

★★★★★ yariana vega

5-Star Review for Eric Aguilar - Exceptional Salesman I had the pleasure of working with Eric Aguilar, and I can confidently say he’s an outstanding salesperson. Eric truly stands out for his understanding and flexibility when it comes to working with customers' schedules. He goes above and beyond to ensure that his clients feel com | Read Full Review

1/12/2025 12:00:00 AM | Google

★★★★★ Yamil Lorenzo

Korey has been helpful every single time I have taken my vehicle there! | Read Full Review

1/12/2025 12:00:00 AM | Google

★★★★★ mohammed Ahmed

Very committed | Read Full Review

1/11/2025 12:00:00 AM | Google

★★★★★ Rick

We had an excellent experience with Cameron. Knowledgeable, courteous, and listened to our needs. This is the second vehicle we’ve purchased at AutoNation CDJR and when in the market again we’ll be back. | Read Full Review

1/11/2025 12:00:00 AM | Google

★★★★★ kevin lumas

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1/11/2025 12:00:00 AM | Google

★★★★★ Jarvis Hall

Brenden was very polite and very professional and answered all my questions | Read Full Review

1/11/2025 12:00:00 AM | Google

★★★★★ Lombards Vo

If you schedule for made appointment the service should be faster. | Read Full Review

1/10/2025 12:00:00 AM | Google

★★★★★ Sergio Juarez

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1/10/2025 12:00:00 AM | Google

★★★★★ Chris Larkin

Brenden did a great job today. | Read Full Review

1/10/2025 12:00:00 AM | Google

★★★★★ Martín Costas

Firas was absolutely outstanding | Read Full Review

1/10/2025 12:00:00 AM | Google

★★★★★ Walter Noguerra

Excellent customer service of Anthony Elder ?? | Read Full Review

1/10/2025 12:00:00 AM | Google

★★★★★ Avdyl Bull

This is one of the worst dealership by far. You have a finance director Phyliss Davenport who is not helping people . And GM John Collin’s who is not willing to help is customers!!! Horrible GM I’ve ever dealt with! | Read Full Review

1/10/2025 12:00:00 AM | Google

★★★★★ Nicole Norovyatkin

Excellent Experience with Autonation! I had a fantastic experience with Autonation after a disappointing encounter with the service department at the dealership where I purchased your pickup truck. The issues at the dealership, located at 12111 Katy Fwy, Houston, TX 77079, were: Rude service department staff Poor communication Incon | Read Full Review

1/9/2025 12:00:00 AM | Google

★★★★★ Michael McCashland

Korey was awesome, kept me updated through the entire process. Great service! | Read Full Review

1/9/2025 12:00:00 AM | Google

★★★★★ Joseph Brost

It was another great visit to the service center for an oil change, tire rotation and a wash. | Read Full Review

1/9/2025 12:00:00 AM | Google

★★★★★ Natalia Samuels (MissySam82)

Diego M was amazing he came in on his off day to make sure I received my 2024 Jeep. He was patient made sure I had everything I needed and never once did I feel pressured to do anything I did not want to do. I recommend you ask for him for all your car buying needs. | Read Full Review

1/9/2025 12:00:00 AM | Google

★★★★★ Brigitta Diaz

I had an appointment for 2pm for regular oil change maintenance service, but it took over 2 hours. Otherwise the service was fine, helpful and professional. | Read Full Review

1/9/2025 12:00:00 AM | Google

★★★★★ Jacqueline Ventura

Great experience! I love my new jeep! Diego was super helpful and knowledgeable! | Read Full Review

1/8/2025 12:00:00 AM | Google

★★★★★ Bill Earnest

Derrick Foreman is my service advisor and was courteous, informative and efficient in getting my vehicle serviced in a timely manner. Highly recommend AutoNation and Derrick for Ram truck service. | Read Full Review

1/8/2025 12:00:00 AM | Google

★★★★★ Chad Mills

Great experience the whole way , thanks again!! First time in a long time. My advisor kept in touch from the beginning and i got my vehicle back much faster than expected. | Read Full Review

1/8/2025 12:00:00 AM | Google

★★★★★ Jackiev7

Love my new jeep! Diego was super helpful and kind. The finance team was great! | Read Full Review

1/8/2025 12:00:00 AM | DealerRater

★★★★★ Karen Vazquez

very nice and helpful people. and also quick. | Read Full Review

1/7/2025 12:00:00 AM | Google

★★★★★ James

Stay away! This dealership will sell you AutoNation warranty on the vehicle but does not stand behind their warranty. Bought a Wagoneer here and brought it in for service only to be told they don’t honor the Wagoneer loaner and repairs will take up to a month before a solution. This is our first jeep product and sadly will be our las | Read Full Review

1/7/2025 12:00:00 AM | Google

★★★★★ ???

very nice,highly effecient and professional service | Read Full Review

1/2/2025 12:00:00 AM | Google

★★★★★ Oliver Reck

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1/2/2025 12:00:00 AM | Google

★★★★★ Kevin Goss

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12/31/2024 12:00:00 AM | Google

★★★★★ Irvin Nolan

The service manager and I built a great Professional relationship That allowed her to be able to give me the best Service possible | Read Full Review

12/31/2024 12:00:00 AM | Google

★★★★★ Elias Walter Bonilla

Good service. The only thing is that I made an appointment for my service and waited for 2 hours for the oil change. When I have gone without an appointment I wait the same amount of time. I thought that by having an appointment the service would be faster. For the rest, 5 stars. | Read Full Review

12/31/2024 12:00:00 AM | Google

★★★★★ Chase Fisher

Arden was polite and kind but their “One Price” policy is honestly stupid. No room for negotiating and instead you just have to hope they adjust pricing based on constant market changes and if not you will over pay. Even when told it’s a cash sale they don’t want to budge in price. Will go to other dealers that are willing to work a | Read Full Review

12/31/2024 12:00:00 AM | Google

★★★★★ Pam Edwards

Worst dealership I have ever dealt with. They sold my daughter a car in September 2024and they have had the car in their shop more than she has driven it. 2 days after buying it was taken to shape and they had it over a month before repairing. Then the week after Thanksgiving 2024 it stalled on her on a major highway. We had to have | Read Full Review

12/31/2024 12:00:00 AM | Google

★★★★★ avdyl bulliqi

This is the worst customer service, the finance director Phyllis Davenport is not willing to help. The GM John Collins made me wait over an hour and didn’t want to help. And I asked for an his card with his name would not provide and just walked away. Just because were 22 miles over the 250 mark for 5 days.. we were not even going t | Read Full Review

12/31/2024 12:00:00 AM | Google

★★★★★ Katelyn

Idk if there are even words to describe this place. Honestly, my heart goes out to the salesmen there who probably lose a lot of deals due to the finance department. Buying my first car as a 27 year old, dad is in the hospital and the finance guy at every single turn tried to take advantage of that. Any quote they had given my dad wa | Read Full Review

12/31/2024 12:00:00 AM | Google

★★★★★ Remilekun

I definitely loved the product, price & ambience. Exceptional customer service by Eric, he went above & beyond. The teams professionalism is highly commendable, they went extra mile every time. I am looking forward to doing this again with you. Thank you to Eric, Tania & Phyllis. ???? | Read Full Review

12/28/2024 12:00:00 AM | Google

★★★★★ Mike Crittenden

Same day warranty fix. Thanks | Read Full Review

12/28/2024 12:00:00 AM | Google

★★★★★ ???

Highly efficient and very nice service | Read Full Review

12/28/2024 12:00:00 AM | Google

★★★★★ Keith Hubbard

Very honest & fair negotiation. I am very pleased with the business transaction! Cameron the Sales associate was a pleasure to work with. | Read Full Review

12/27/2024 12:00:00 AM | Google

★★★★★ Petrios Pytos

Excellent support and timely service done by the team! They pays attention to small details, very happy and satisfied with the overall service performed. | Read Full Review

12/27/2024 12:00:00 AM | Google

★★★★★ james dovzak

Everything good with the service guy. It was your tech telling me I needed news new wipers after on Saturday having new ones out on and wanting to charge me 100.00 to do it | Read Full Review

12/27/2024 12:00:00 AM | Google

★★★★★ Thomas Pope

John took care of me. Good service and communication on my first service with AutoNation. | Read Full Review

12/27/2024 12:00:00 AM | Google

★★★★★ Taquane X

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12/27/2024 12:00:00 AM | Google

★★★★★ Jacqueline Ventura

Great experience! I love my new vehicle! | Read Full Review

12/27/2024 12:00:00 AM | Google

★★★★★ Jase Donner

Great service love the car. | Read Full Review

12/27/2024 12:00:00 AM | Google

★★★★★ Candice freitas

The sale associate are very friendly and warming they are very helpful and the place is clean they work hard getting you in and out in timely manner | Read Full Review

12/27/2024 12:00:00 AM | Google

★★★★★ Anna Huynh Fernandez

Seen a listing Saturday. Called and asked if it was available and on the lot. Salesman named Adam said yes. We get there at 3 pm and was not greeted by anyone. Waited a while in the seats for Adam to tell us that someone in service had the keys and that service was closed already. I got an email from the manager. Probably automatical | Read Full Review

12/27/2024 12:00:00 AM | Google

★★★★★ Armando Soto III

After calling countless amount of times and being denied that my car was fully fixed and being serviced for a little over 2 months my car is still not fully fixed and up to date on how it’s supposed to be. I’ve called numerous amounts of times to speak to a manager and general manager and have not received any calls back concerning m | Read Full Review

12/27/2024 12:00:00 AM | Google

★★★★★ Faith Young

The only reason I am giving a 5 star review is because of Christian my Service Advisor. He has been amazing and has gone above and beyond to make sure everything is done and done right, and I always get my car back in tip-top condition. | Read Full Review

12/25/2024 12:00:00 AM | Google

★★★★★ April Stigall

Absolutely the MOST enjoyable car purchasing experience EVER! Arden was AMAZING! He genuinely cared about our needs & took the time to listen & get to know us as individuals! Extremely friendly & passionate about serving others! We HIGHLY recommend this car dealership! ?????????????? | Read Full Review

12/24/2024 12:00:00 AM | Google

★★★★★ Jo Noel

Anthony was great to work with. He explained the process and provided excellent service. | Read Full Review

12/24/2024 12:00:00 AM | Google

★★★★★ Ron Henry

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12/23/2024 12:00:00 AM | Google

★★★★★ Enrique morales

Once again. Derek as a service advisor and the crew there at auto nation excel with the service. | Read Full Review

12/23/2024 12:00:00 AM | Google

★★★★★ James Nicholson

Excellent service | Read Full Review

12/23/2024 12:00:00 AM | Google

★★★★★ Tina Galindo

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12/23/2024 12:00:00 AM | Google

★★★★★ Lisbet M

Thank you OD for your great service and understanding what I want. Super easy and fast deal. Great dealership thank you! | Read Full Review

12/22/2024 12:00:00 AM | Google

★★★★★ William Brister

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12/22/2024 12:00:00 AM | Google

★★★★★ Nexhi S.

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12/21/2024 12:00:00 AM | Google

★★★★★ bao nguyen

bad experience when i came to see the jeep and i felt very disappointed about the quality of service when the staff there did not pay attention to me and did not even take me to the ca? | Read Full Review

12/21/2024 12:00:00 AM | Google

★★★★★ kenobigdog

Great service Derrick was awesome always on point really appreciate you ???????????? | Read Full Review

12/20/2024 12:00:00 AM | Google

★★★★★ marlon doyle

Good customer service! Firas (my service agent) kept me updated on findings and repairs. Mr. Firas is a top notch advisor! | Read Full Review

12/20/2024 12:00:00 AM | Google

★★★★★ Benjamin Munoz

My service advisor Firas is amazing. Customer service is becoming harder and harder to find but Firas has proven to me that it is not completely gone. He was always on top of my repair and kept me updated with both the issues and estimates on how much time it would take. This was a night and day difference from My experience at River | Read Full Review

12/19/2024 12:00:00 AM | Google

★★★★★ Amanda Ramoz

Excellent service with Arden | Read Full Review

12/19/2024 12:00:00 AM | Google

★★★★★ Sebastian Chavez

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12/19/2024 12:00:00 AM | Google

★★★★★ Tony Meier

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12/19/2024 12:00:00 AM | Google

★★★★★ Gug Lee

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12/19/2024 12:00:00 AM | Google

★★★★★ Angela Green

Christian was my service advisor and he went above satisfactory! I wasn’t aware of my oil changes being an expired, he got everything done I requested and gave a discount everyone can appreciate at these times! I would definitely request Christian for my next service! | Read Full Review

12/18/2024 12:00:00 AM | Google

★★★★★ Gary West

Excellent service, Korey set the expectation of how long before service could be performed and I was ok with it. Diagnostic of my issue was on point and estimate of repairs was a little higher then the actual repair, pleasant surprise. Van runs like a new one. | Read Full Review

12/18/2024 12:00:00 AM | Google

★★★★★ Hector Cardenas

Is one of the few dealership with amazing services, everyone is super professional and attentive, congratulations to the management and the team. GREAT SERVICES. | Read Full Review

12/18/2024 12:00:00 AM | Google

★★★★★ Alicia Cueva

Process was easy, effective and quick | Read Full Review

12/18/2024 12:00:00 AM | Google

★★★★★ Shirley Nemanic

All service performed as promised.treated well. | Read Full Review

12/17/2024 12:00:00 AM | Google

★★★★★ Shara Patricia Ciravolo Fesser

A superb attention to detail to ensure client satisfaction, super professional ! | Read Full Review

12/17/2024 12:00:00 AM | Google

★★★★★ Magan Lopez

Diego was great. Customer service was on point and a place I would highly recommend. | Read Full Review

12/17/2024 12:00:00 AM | Google

★★★★★ Edecio Paredes

For service adviser Christian is your guy. Always friendly, respectful and very knowledgeable of what you need. My car is always take care of on time and on schedule. | Read Full Review

12/15/2024 12:00:00 AM | Google

★★★★★ Elmer Zelaya

Great customer service, profesional and respectful. All repairs were made as promised in a reasonable time. I’m grateful for the attention given to my concerns. | Read Full Review

12/15/2024 12:00:00 AM | Google

★★★★★ VINICIUS CAMPOS

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12/14/2024 12:00:00 AM | Google

★★★★★ Barry Alster

Christian was great! Good communication. | Read Full Review

12/14/2024 12:00:00 AM | Google

★★★★★ Carlos Betancourt

Went in for a trade in and came out with an amazing Ram. Thanks to their sales man Adam memeti. Would definitely recommend this to anyone. | Read Full Review

12/14/2024 12:00:00 AM | Google

★★★★★ Temitayo Abudu

Good customer service. | Read Full Review

12/13/2024 12:00:00 AM | Google

★★★★★ The life of Doughboii Dee

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12/13/2024 12:00:00 AM | Google

★★★★★ Marie Harlin Harlin

I had the best car buying experience here. After going to several dealerships around Houston they are by far the best they do not waste your time they are straight to the point on what you can get approved for and only show you vehicles based on your approval I would never buy a car from anywhere else but them. Also I got the extende | Read Full Review

12/11/2024 12:00:00 AM | Google

★★★★★ Mark Evans

2nd truck I have bought from Arden Abazi, he has treated me very well, knows his product knowledge. | Read Full Review

12/11/2024 12:00:00 AM | Google

★★★★★ Devon Dowell

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12/11/2024 12:00:00 AM | Google

★★★★★ Shirley Nemanic

All service performed as promised | Read Full Review

12/11/2024 12:00:00 AM | Google

★★★★★ Tonia Greenaway

Every visit to Automation Katy is a pleasant one (excluding having to get my car worked on). Their customer service is wonderful and their staff is knowledgeable. | Read Full Review

12/11/2024 12:00:00 AM | Google

★★★★★ Harvey Owens

Very friendly people | Read Full Review

12/10/2024 12:00:00 AM | Google

★★★★★ Catarino Gomez

Great experience as always. | Read Full Review

12/10/2024 12:00:00 AM | Google

★★★★★ Sandy Kramer

Great customer service. Anthony was very courteous and professional. Thanks Anthony! | Read Full Review

12/10/2024 12:00:00 AM | Google

★★★★★ Trel M

Update: although they claimed below they would have management reach out, I’ve still not had one call about the subpar service. What I do have is a vehicle I have to take back to them because the door was replaced improperly. Like I said below. Do not take your vehicle here for repair. Other services are good…just not the collision c | Read Full Review

12/10/2024 12:00:00 AM | Google

★★★★★ Calvin Dill

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12/9/2024 12:00:00 AM | Google

★★★★★ Mrs. T. M-J

Great service and my oil change was done in a timely manner. I have been selecting Corey as service associate because he’s always professional and I get messages through my visit on what’s being done and recommended. | Read Full Review

12/9/2024 12:00:00 AM | Google

★★★★★ Michael Parker

I have to check my vehicle. My last service, my oil filter was not tighten properly. Causing oil leaks in my driveway and having to crawlunder vehicle and hand tighten. | Read Full Review

12/9/2024 12:00:00 AM | Google

★★★★★ manish varshney

I recently had an exceptional service experience with AutoNation for my pre-owned Hyundai Santa Fe Sport. From the moment I arrived, the staff was welcoming and attentive. They provided clear explanations about the service process and ensured all my concerns were addressed. The technicians were highly skilled, completing the work eff | Read Full Review

12/8/2024 12:00:00 AM | Google

★★★★★ Vicente Correa

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12/8/2024 12:00:00 AM | Google

★★★★★ Mostafa Zangana

It was great service back before 2021. After thats they become worst i used to do service with them for my both 2 car i have but they don't fixed nothing even if you have brand new cars and still you have the warranty but they can't fixed anything | Read Full Review

12/8/2024 12:00:00 AM | Google

★★★★★ Des L

Very nice waiting area; clean, spacious. Complementary coffee and tea bar. Tv for entertainment while you wait. My technician Luis Estrada was very knowledgeable and kind! He updated me mid service and let me know the status of my vehicle. He also informed me of other services I did not know about pertaining my vehicle which was very | Read Full Review

12/7/2024 12:00:00 AM | Google

★★★★★ Lou M.

I brought my Jeep Grand Cherokee for servicing and I had a pleasant and delightful experience. The Dealership is close to home too. My Service Agent was Derrick and he was outstanding throughout the process. If you are in the W. Houston area and need service, you cannot go wrong. I highly recommend Autonation Jeep Dodge ram they’ | Read Full Review

12/7/2024 12:00:00 AM | Google

★★★★★ Debbie Mosbacher

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12/6/2024 12:00:00 AM | Google

★★★★★ lorena adams

Farias is a great communicator and answers all my questions promptly! He definitely takes care of his customers with a smile!?? | Read Full Review

12/6/2024 12:00:00 AM | Google

★★★★★ Shonnie Murrell

My experience here is always great ! Amazing customer service , in and out ! S/o to Christian ! | Read Full Review

12/6/2024 12:00:00 AM | Google

★★★★★ Yaimet Leon

El señor Luis es muy atento,nos brindó toda su ayuda y profesionalidad,estamos muy agradecidos con su atención | Read Full Review

12/6/2024 12:00:00 AM | Google

★★★★★ ?????? ?????? ? TATA

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12/6/2024 12:00:00 AM | Google

★★★★★ Arash Zakeri

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12/5/2024 12:00:00 AM | Google

★★★★★ Nick Cosmano

Derrick is the best in the business. Best customer service experience in years. | Read Full Review

12/5/2024 12:00:00 AM | Google

★★★★★ Yazminarmijo

Had a great experience at AutoNation Chrysler Doge Jeep Ram! Everyone’s was wonderful help and very knowledgeable! | Read Full Review

12/5/2024 12:00:00 AM | DealerRater

★★★★★ Dennis Love

This was the ABSOLUTE WORST !!!!!!! customer service I've ever encountered in my 60 years of life. I wouldn't allow this facility to put air in my tires let alone ever working on my vehicle again. There was no communication, no follow up once I reached out to them and left emails, texts and voice messages. I was constantly lied to | Read Full Review

12/5/2024 12:00:00 AM | Google

★★★★★ chris rob

Thank you so much Christian you were very helpful you answered all my questions and helped me get my truck back on the road quickly I really appreciate you !!! | Read Full Review

12/4/2024 12:00:00 AM | Google

★★★★★ Joy Allsop

Update- Derrick is still the best! He is quick to get me in when I need servicing, and keeps me updated throughout the whole process. He’s honest and lets me know as quickly as he can what I can expect. When I took my Chrysler Pacifica in for a lube, I could have chosen a closer location. However, I opted for Auto Nation Chrysler, | Read Full Review

12/4/2024 12:00:00 AM | Google

★★★★★ Iovana Gonzalez

Purchased a preowned 2019 Jeep which no one not even including my salesman mentioned that this vehicle had many issues, to include wheel shaking uncontrollably almost causing a accident, brakes not fully functioning properly and a broken radio screen that took about a month to fix. After repeatedly getting calls that my jeep was fina | Read Full Review

12/4/2024 12:00:00 AM | Google

★★★★★ Trel M

Do not take your vehicle here for a repair. They've had my vehicle for 50 days. I still have not received idea when its going to be repaired. I've called. No response. I've left voicemails. No response. Went up there and was told maybe in another day or two. Never had to deal with service like this before. If you expect customer serv | Read Full Review

12/3/2024 12:00:00 AM | Google

★★★★★ Kathleen Torres

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12/2/2024 12:00:00 AM | Google

★★★★★ Zahra Aloboudi

This place will rip you off!! Got an oil change and car has been leaking badly ever since they want to change $1200 to fix saying they have nothing to do with it. When I got my oil changed they did a car inspection and said I needed two new tires and this time it was all green and I never gotten the two new tires. This place will wo | Read Full Review

12/2/2024 12:00:00 AM | Google

★★★★★ nancy mcnally

Our 5??s are for our salesman Darius. He did everything in his power to help us, all the way down to helping us confirm our correct payoff on our trade in. He was courteous, professional and very personable. If we ever go back to this dealership it will be to work with him. Thank you Darius for knowing how to back your customer. | Read Full Review

12/1/2024 12:00:00 AM | Google

★★★★★ Steve Cambric

great | Read Full Review

11/30/2024 12:00:00 AM | Google

★★★★★ Yadollah Hooshmand

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11/30/2024 12:00:00 AM | Google

★★★★★ Jodi Taylor

John provided the best service I have ever experienced in any garage or dealership I have ever been to in my life. His service was impeccable, keeping me informed and making me feel like he truly had my best interests at heart. The car was repaired quickly and he was patient and understanding about when I could pick the vehicle up. | Read Full Review

11/30/2024 12:00:00 AM | Google

★★★★★ Diana DeAtley

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11/29/2024 12:00:00 AM | Google

★★★★★ Josh Sullivan

Korey in the service department was extremely helpful! He went above and beyond to make sure my vehicle was taken care of. | Read Full Review

11/29/2024 12:00:00 AM | Google

★★★★★ Mahmoud Elkadi

Serviced my vehicle with Firas. He is the one to count on. From the moment I walked in and he was taking care of things. I drove away with my vehicle with all my concerns taken care of. Ask for Firas he is your guy. | Read Full Review

11/29/2024 12:00:00 AM | Google

★★★★★ Erika Jennings

Christian went above and beyond to help me with my Jeep’s first oil change. He was friendly and listened to my concerns. He was able to help me and met my expectations. Thank you Christian. I look forward to doing business with you again. | Read Full Review

11/29/2024 12:00:00 AM | Google

★★★★★ Joseph Ashmore

Had an engine problem on my Cherokee that required a replacement engine. Korey had the unenviable task to navigate finding an engine while concurrently working with the warranty service to make sure their requirements were met. Despite the challenges Korey made sure that we were taken care of. Really appreciate the outstanding dedica | Read Full Review

11/27/2024 12:00:00 AM | Google

★★★★★ Rukky Inikori

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11/27/2024 12:00:00 AM | Google

★★★★★ Lourdes San Cristobal

Anthony is a great advisor. He keeps you informed throughout the process and is very nice and helpful! | Read Full Review

11/26/2024 12:00:00 AM | Google

★★★★★ Ratnakar Modekrutti

Easy check in and low wait time | Read Full Review

11/26/2024 12:00:00 AM | Google

★★★★★ Jimi flores

Mr. Foreman was great and handled the issues on my truck in a quick and proffesional manner | Read Full Review

11/26/2024 12:00:00 AM | Google

★★★★★ Tim Thomas

Alejandro was a pleasure to work with. | Read Full Review

11/26/2024 12:00:00 AM | Google

★★★★★ Jason Hannen

Great visit to Autonation CDJR. Luis was extremely helpful and explained all my service options. Could not ask for a better service advisor and experience. | Read Full Review

11/26/2024 12:00:00 AM | Google

★★★★★ GARRY Robinson

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11/26/2024 12:00:00 AM | Google

★★★★★ Duston McConnell

Great experience with my truck purchase from Auto nation! | Read Full Review

11/25/2024 12:00:00 AM | Google

★★★★★ Yazmin Armijo

Cameron made the entire process very smooth for my husband and I. He was informative and super patient. Excellent customer service, definitely recommend him! | Read Full Review

11/25/2024 12:00:00 AM | Google

★★★★★ Mohamed Khalifa

LUIS is doing a great job with the service department, in a time & professional manner | Read Full Review

11/25/2024 12:00:00 AM | Google

★★★★★ Veronica Rojas

Cameron is an amazing salesperson at AutoNation and he ensured we had an excellent car buying experience. Gerardo in the Finance department was great to work with as well. We love our Jeep Grand Cherokee. | Read Full Review

11/24/2024 12:00:00 AM | Google

★★★★★ George Hernandez

Best place to buy a automobile Thank you Adam mementi | Read Full Review

11/24/2024 12:00:00 AM | Google

★★★★★ Jesus Morales

We bought a beautiful blue Nissan Versa from here. Our Sales person was Victor Gomez, he was nothing but helpful and patient. They also assisted in finding us the best loan and extended warranty for the car. | Read Full Review

11/24/2024 12:00:00 AM | Google

★★★★★ Art Trevino

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11/24/2024 12:00:00 AM | Google

★★★★★ Steve Nichols

Very positive. Joe was terrific. I will use him again. | Read Full Review

11/24/2024 12:00:00 AM | Google

★★★★★ Marcelino Juarez

Amazing staff. Keep up the great work. | Read Full Review

11/23/2024 12:00:00 AM | Google

★★★★★ Jordan Powe

it was good customer service and they got it done quick. | Read Full Review

11/22/2024 12:00:00 AM | Google

★★★★★ Captain Viggo Werth

Luis was absolutely first class in all ways. Autonation was professional, efficient, careful & would regard then as the best Jeep facility - after an owner of 7 Wranglers in total through 3 countries. Wonderful ... keep it up !!! | Read Full Review

11/22/2024 12:00:00 AM | Google

★★★★★ John NASHED

Best service among all dealerships | Read Full Review

11/22/2024 12:00:00 AM | Google

★★★★★ KJ Ellis

As always, service was excellent and staff was courteous and professional. This is the ONLY Jeep dealership I ever go to because of this constant fact...Luis Estrada should be commended for his above and beyond approach to customer satisfaction... | Read Full Review

11/21/2024 12:00:00 AM | Google

★★★★★ curvyblckqueen84 *

My service advisor Diego took really good care of me. He was very professional, knowledgeable, and had great customer service. | Read Full Review

11/21/2024 12:00:00 AM | Google

★★★★★ Keith Boehler

The service crew did a great job on my Jeep Wrangler repair work. Even though I had just tried to reverse polarity jump start it! Really appreciate the work Christian and his crew did for me. | Read Full Review

11/20/2024 12:00:00 AM | Google

★★★★★ John Valenzuela

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11/20/2024 12:00:00 AM | Google

★★★★★ Sam Sagullo

The sales guy Cameron was pleasant and would definitely recommend him. The finance guy though i didn’t care for. He was extremely pushy to the point that irritated me. | Read Full Review

11/20/2024 12:00:00 AM | Google

★★★★★ michellegilmore6260

I originally talked with Santiago over the phone the day prior, but ended up working with Edgar the next day. Both were very kind and informative. I appreciated the flexibility and patience Edgar had while working on a deal. I’m very happy with my Jeep and loved how smooth the process was. I got exactly what I was looking for and sta | Read Full Review

11/19/2024 12:00:00 AM | DealerRater

★★★★★ HUMBERTO VERDEJO

Easy check in, quick service and fast check out. | Read Full Review

11/19/2024 12:00:00 AM | Google

★★★★★ Ralph Blake

Sevice that was performed on dash was good. My truck had a recall and that was not taken care of. Overall, sevice was adequate and could have been better if recall was ratified. | Read Full Review

11/19/2024 12:00:00 AM | Google

★★★★★ B Howell

Was so easy! Carlos was upfront about pricing and the price online and the price over the phone was the price when I got there! Every other dealership I talked too would never tell me about the $4000-7000 packages that they make you buy until you actually get to the dealership. This is the third vehicle in a row where autonation was | Read Full Review

11/17/2024 12:00:00 AM | Google

★★★★★ Gwen Gomez

Thankful to Hussein for the prompt and fantastic service. | Read Full Review

11/16/2024 12:00:00 AM | Google

★★★★★ Anjel Godinez

Friendly, courteous, and very friendly! I would definitely recommend! | Read Full Review

11/16/2024 12:00:00 AM | Google

★★★★★ Rantrell Johnson

Firas was a great help even though I had a issue after the fix my car stopped again his communication and customer service was great the entire time he is amazing | Read Full Review

11/16/2024 12:00:00 AM | Google

★★★★★ Zelo

The consistency of hardwork and dedication of the team was amazing! The performance through the process been consistently strong, and your positive attitude has a positive impact on the team dynamic. Very pleased with the service I received here at this location. High recommend coming you won’t be disappointed. | Read Full Review

11/16/2024 12:00:00 AM | Google

★★★★★ Mary Snowden

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11/16/2024 12:00:00 AM | Google

★★★★★ Michael Bryant

I want to especially thank Anthony, the Service Adviser. He was great to work with. | Read Full Review

11/16/2024 12:00:00 AM | Google

★★★★★ Elmer Zelaya

Profesional people and dedicated to give the best service. | Read Full Review

11/15/2024 12:00:00 AM | Google

★★★★★ Lee Weishiemer

Every aspect of this visit was perfect. The friendly staff and quick service was great. Thank you!!! | Read Full Review

11/14/2024 12:00:00 AM | Google

★★★★★ Jeff Coles

Excellent job!! They treat your vehicle like it's their own, very thoroughly communicated appointment times and reminders and very pleasant staff. I am visiting from Canada and they treated me as I was a regular local customer!!. | Read Full Review

11/14/2024 12:00:00 AM | Google

★★★★★ Bea Long

Anthony was so fabulous. He kept me informed on the progress of my Gadiator. This is the first time that I had such a positive experience in 5 years. Again Anthony was super great! | Read Full Review

11/14/2024 12:00:00 AM | Google

★★★★★ Diosvany Aguilera

Este lugar maravilloso para comprar un carro oh una troca | Read Full Review

11/14/2024 12:00:00 AM | Google

★★★★★ Swiggity Swoner

Cameron Wright went above and beyond with helping me find the perfect truck. 20/10 amazing guy! | Read Full Review

11/14/2024 12:00:00 AM | Google

★★★★★ Michael Shannon

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11/14/2024 12:00:00 AM | Google

★★★★★ Frank Binns

Korey took excellent care of me and my Ram eco diesel 1500. Very quick with getting info and moving truck to service area. Explained all that was done and sent me on my way. Thanks Korey | Read Full Review

11/13/2024 12:00:00 AM | Google

★★★★★ frank bookman iv

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11/13/2024 12:00:00 AM | Google

★★★★★ C. Nguyen

My service rep Derrick was excellent and courteous. The service was performed in a timely manner. Great job, thanks! | Read Full Review

11/13/2024 12:00:00 AM | Google

★★★★★ Mario Walker

Great service and great staff! | Read Full Review

11/13/2024 12:00:00 AM | Google

★★★★★ Amy Zauner

Diego was very nice even though the sticker shock of replacing my jeeps headlight threw me for a loop. Had Whataburger delivered and hung out till the work was done. | Read Full Review

11/12/2024 12:00:00 AM | Google

★★★★★ Deborah Petronis

My experience was fine. I had no trouble getting in at my appointment time, the representative helping me was great, and I got done with the maintenance I needed. They even put air in my tires! | Read Full Review

11/12/2024 12:00:00 AM | Google

★★★★★ Stephen Yale

Always a great experience for my services here, thanks to Anthony! | Read Full Review

11/12/2024 12:00:00 AM | Google

★★★★★ Vishal Chaturvedi

Hussein is super customer centric and very helpful | Read Full Review

11/11/2024 12:00:00 AM | Google

★★★★★ Mr. PhD

This was my first service visit. My experience was better than I expected. Not much thinking needed on my part. I showed up and they took care of me. Very VIP like experience. | Read Full Review

11/11/2024 12:00:00 AM | Google

★★★★★ Aimran Hakim Mohd Saleh

Christian was really helpful. Great experience!!! | Read Full Review

11/11/2024 12:00:00 AM | Google

★★★★★ Robert Solis

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11/11/2024 12:00:00 AM | Google

★★★★★ Edward Keppler

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11/11/2024 12:00:00 AM | Google

★★★★★ Ryver MeShalle

Awesome experience! Friendly Staff! Customer Service is Excellent! ! | Read Full Review

11/11/2024 12:00:00 AM | Google

★★★★★ valerie rodriguez

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11/11/2024 12:00:00 AM | Google

★★★★★ Sean Kelly

Great quick service today. | Read Full Review

11/11/2024 12:00:00 AM | Google

★★★★★ Laymar Pena

Great service experience! Comfortable wait area with WiFi, coffee & water. Only suggestion: improve waiting room ventilation/fragrance to match the pleasant office scent. | Read Full Review

11/10/2024 12:00:00 AM | Google

★★★★★ Quantus Ludick

Excellent service | Read Full Review

11/10/2024 12:00:00 AM | Google

★★★★★ Nel Enrique Bula Gonzalez

Excellent service great attention | Read Full Review

11/10/2024 12:00:00 AM | Google

★★★★★ Jason Miller

A++++ for a speedy oil change | Read Full Review

11/10/2024 12:00:00 AM | Google

★★★★★ Brandon Davis

Update: against my better judgement I gave auto nation a second chance. I was really pleased with the thorough analysis and focus on my service. As such, updated review. Much aligned with previous experiences. Same service rep really redeemed for previous experience Original: Really bad experience. Must find better service near Katy | Read Full Review

11/10/2024 12:00:00 AM | Google

★★★★★ Mike A

Great service and excellent customer service. Kept in communication with me on the issues with my vehicle. | Read Full Review

11/8/2024 12:00:00 AM | Google

★★★★★ Carlos Rosario

Santiago helped me get in my new Ram in a relatively short time. He was super responsive and helped process the sale smoothly. | Read Full Review

11/8/2024 12:00:00 AM | Google

★★★★★ Pat Peltier

I drove up on no notice since I was able to start my truck finally, the truck started having trouble starting, it turned out to be electrical to some extent. The abs has been out for a long while, on back order, and it seems this started causing further trouble. The part was in stock and the troubles associated with the abs module we | Read Full Review

11/8/2024 12:00:00 AM | Google

★★★★★ Nick Green

My service team representative Derrick was very helpful, knowledgeable and professional. He kept me informed. I helped to rectify and solve the issue. He also showed me how different mechanism on my car work. He is total asset to your company | Read Full Review

11/8/2024 12:00:00 AM | Google

★★★★★ Wilmarie Montes

Fast and great service! The waiting area is good to keep working from your computer until the car is done. | Read Full Review

11/7/2024 12:00:00 AM | Google

★★★★★ Ryver MeShalle

Good experience! Friendly Staff! Customer Service is Excellent! ! | Read Full Review

11/7/2024 12:00:00 AM | Google

★★★★★ Hilary Gleitz

The check in process was easy. The service advisor was immediately available and my truck was taken in for service. Derrick is a very professional and concerned advisor. I recommend Auto Nation for all your Chrysler, Dodge, Jeep, and Ram needs. | Read Full Review

11/7/2024 12:00:00 AM | Google

★★★★★ Oluwaleye Arowolo

Good job. But will really appreciate if the time spent can be reduce. | Read Full Review

11/7/2024 12:00:00 AM | Google

★★★★★ Henry Carrillo

I went 2 times there. First time the advisor told me I had to make an appointment to drop off the car even though I had my appointment. He said the appointment I had was to meet the advisor. I felt disappointed. I have to change advisor, this time was completely different, mr Luis help me to get a loaner car so I leave the vehicle. H | Read Full Review

11/6/2024 12:00:00 AM | Google

★★★★★ tommy lindsey

Serves department definitely stepped up their game in customer service no complaints here. | Read Full Review

11/5/2024 12:00:00 AM | Google

★★★★★ Amber Fleming

Jamie is always helpful and amazing when we come in! Service is on point and establishment is always clean! | Read Full Review

11/4/2024 12:00:00 AM | Google

★★★★★ Jimmy Heyward

We had a good experience just wish they had more colors to choose from | Read Full Review

11/4/2024 12:00:00 AM | Google

★★★★★ Bigboy28292000

I picked up my 2024 ram3500 and I noticed that the truck was running rough after only 100 miles on it. The airflow lube was completely off the air box and the battery looked to be tampered with. The truck was brought over from another dealership. Long story short I expected my from the dealership when I purchased a 90k truck. | Read Full Review

11/4/2024 12:00:00 AM | DealerRater

★★★★★ Jason Glascock

The sales guys Joe and Eric were great. They rolled with us when we changed our minds and helped us find the exact vehicle we were looking for. Tania did an excellent job of guiding us through the financing details and quickly finalizing the sale. All round great experience. We will be back when we are ready for our next vehicle. | Read Full Review

11/3/2024 12:00:00 AM | Google

★★★★★ Frank Peamo

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11/3/2024 12:00:00 AM | Google

★★★★★ Remenen Zetreck

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11/2/2024 12:00:00 AM | Google

★★★★★ Kentlemonte

Your dealership went above and beyond to get the exact Jeep that I needed to please my wife for her birthday. Literally this meant going out of ton to find the car and having it ready to deliver directly to my wife at our house to complete the surprise. Cameron Wright provided over the top service and support to make sure everything | Read Full Review

11/2/2024 12:00:00 AM | DealerRater

★★★★★ YUMMY LEYVA

good communication Very good service and professionals, always very satisfied with their work | Read Full Review

10/31/2024 12:00:00 AM | Google

★★★★★ Tess Bobessa

Korey in service is amazing, he answered all of our questions and kept us updated on our vehicle the entire time it was in the shop. He is very knowledgeable and provided excellent customer service. | Read Full Review

10/31/2024 12:00:00 AM | Google

★★★★★ Ray

Love my Ram 1500 Perfect truck for me Service center is great | Read Full Review

10/31/2024 12:00:00 AM | Google

★★★★★ Aaron Galt

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10/31/2024 12:00:00 AM | Google

★★★★★ paul coronado

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10/31/2024 12:00:00 AM | Google

★★★★★ Jeymy Mejia

I just had an amazing experience at AutoNation Katy for my recent oil change and tire rotation! From the moment I arrived, Diego was welcoming and attentive. He explained the services clearly and kept me informed throughout the process, which I really appreciated. The communication was top-notch; Diego provided updates on the progr | Read Full Review

10/31/2024 12:00:00 AM | Google

★★★★★ Vitor Lopes Costa

I had an excellent experience working with Arden at AutoNation Jeep Katy. Arden was incredibly knowledgeable, personable, and dedicated to ensuring I found the perfect vehicle. He took the time to understand my needs, answer my questions, and guide me through the options without any pressure. Arden’s communication skills and follow- | Read Full Review

10/31/2024 12:00:00 AM | Google

★★★★★ Jo Ann Gonzalez

Had a great experience with the service shop. Easy to schedule and Luis was very attentive to our vehicle and its repairs. He kept us updated and made the whole process smooth. | Read Full Review

10/31/2024 12:00:00 AM | Google

★★★★★ Eduardo Ferat

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10/31/2024 12:00:00 AM | Google

★★★★★ Barbara Garnett

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10/31/2024 12:00:00 AM | Google

★★★★★ B

Avoid this dealership. Vehicles are outrageously marked up. You will be charged for add on that are not installed or performed. (Wheel locks, paint protection, interior protection). The extended warranty will be slipped into your deal and then when it's time to use it, nothing will be covered somehow. When you bring it for service da | Read Full Review

10/31/2024 12:00:00 AM | DealerRater

★★★★★ susaly perozo

Excellent service, I congratulate you, happy with my new car | Read Full Review

10/30/2024 12:00:00 AM | Google

★★★★★ ara danaian

First time here. Faris was my service writer and let me tell you y’all better keep him around. Awesome customer service, honest and up front. very satisfied!! | Read Full Review

10/30/2024 12:00:00 AM | Google

★★★★★ Kelli Castillo

I’ll be honest I really hate the whole car buying process however I was able to do almost everything while I was at home. My sales person, Alexander was amazing. He came to pick me up since I did not have transportation and the process was seamless. I got a really nice vehicle for a great price and everyone there was kind. Highly rec | Read Full Review

10/29/2024 12:00:00 AM | Google

★★★★★ Toni C

Excellent service. | Read Full Review

10/29/2024 12:00:00 AM | Google

★★★★★ Maritsa

I recently had an outstanding experience with Christian Tapia at Autonation. From start to finish, Christian's care and dedication to resolving the gas tank issue with my brand new Jeep Wrangler were exceptional, which I might add I didn’t purchase through this dealership but the issue prevented me from taking it all the way back Tom | Read Full Review

10/29/2024 12:00:00 AM | Google

★★★★★ Miguel Arvizu

Christian is agreat costumer service. | Read Full Review

10/29/2024 12:00:00 AM | Google

★★★★★ JoseLuis Zuno

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10/28/2024 12:00:00 AM | Google

★★★★★ Josh Hedden

Overall I had a great experience visiting the service side of the dealership. My technician was very communicative, took care of what I came in for and made sure the truck was cleaned and vacuumed before he gave it back to me. | Read Full Review

10/28/2024 12:00:00 AM | Google

★★★★★ Marc

Faris and his team did an Excellent job. This is my 10th Jeep and Ram and will always remain a happy Jeep family. Keep up the exceptional work! | Read Full Review

10/28/2024 12:00:00 AM | Google

★★★★★ arturogarciasr

All those involved in the sale were fantastic. From sales to finance great service and courtesy | Read Full Review

10/28/2024 12:00:00 AM | DealerRater

★★★★★ John Beresford

I recently bought a car from AutoNation Katy, and while the vehicle itself was what I was looking for, my experience with the sales team was disappointing. After purchasing the car, I noticed some issues that needed attention, but the sales team was unresponsive, ignoring my emails and phone calls. I eventually reached out to the ser | Read Full Review

10/27/2024 12:00:00 AM | Google

★★★★★ Deena Kaminski

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10/26/2024 12:00:00 AM | Google

★★★★★ Karel De La Peña Pupo

Rapidez y excelente atención gracias | Read Full Review

10/26/2024 12:00:00 AM | Google

★★★★★ amit agrawal

Professional Services. | Read Full Review

10/26/2024 12:00:00 AM | Google

★★★★★ James Shepherd

Service experience was excellent. Mr. Derrick Foreman is a great asset to your service team at Katy CDJR. He makes the experience easy and educational. Thank you! | Read Full Review

10/25/2024 12:00:00 AM | Google

★★★★★ Arturo Garcia Sr.

Our salesman was very attentive to our needs | Read Full Review

10/25/2024 12:00:00 AM | Google

★★★★★ Jeff McIntyre

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10/25/2024 12:00:00 AM | Google

★★★★★ Rick Hettrick

Good service…good work ???? | Read Full Review

10/25/2024 12:00:00 AM | Google

★★★★★ Richard Bonazza

Waited 3 hours for express oil change. Not happy | Read Full Review

10/25/2024 12:00:00 AM | Google

★★★★★ Scott Jordan

Excellent buying experience. Diego went above and beyond. Very pleased with the whole staff | Read Full Review

10/24/2024 12:00:00 AM | Google

★★★★★ John Guy

Great experience....they made the purchase easy and uncomplicated. Happy from start to finish. Love the new Gladiator! | Read Full Review

10/24/2024 12:00:00 AM | Google

★★★★★ Jorge Vargas

Scheduled an oil change and tire rotation. The day I came in, I was greeted immediatly and my car was done within the time frame given. Great staff. | Read Full Review

10/24/2024 12:00:00 AM | Google

★★★★★ Victor Dominguez

We had been Autonation Katy customers for a long time, we had purchased four vehicles from there already and is a shame that just because a lane manager that cannot stand by her word or warranty after a service was performed there has come to and end WE ARE NOT EVER COMING BACK to Autonation just because of that lady at the service d | Read Full Review

10/23/2024 12:00:00 AM | Google

★★★★★ Lisa G

On September 24 2024 . I brought my jeep in for service. My service advisor was Christian Tapias. . Auto Nation is lucky to have a professional advisor like him. He went above and beyond to take care of me. Because of him I felt comfortable and he explained everything to me so clearly. I knew I was in good hands. He derserves a 10 an | Read Full Review

10/22/2024 12:00:00 AM | Google

★★★★★ Jaerod Washmon

Went in to look at a new Jeep Wrangler, priced at 41k online. I get there and it's on the showroom floor, priced at 60k, and I'm told that I am unable to drive it unless I sign a commitment. Pretty terrible experience all around, complete waste of my time. In addition, the near $20,000 markup was because of the addition of 2 tube doo | Read Full Review

10/22/2024 12:00:00 AM | Google

★★★★★ Richard Chapin

Our Service Adviser, John, met us at our car, used the diagnostic tool to determine that the main battery and an axillary battery had failed. They replaced both batteries got us on our way in a reasonable time. We were pleasantly surprised at the curtesy and professionalism of everyone who helped us. We will use them again. | Read Full Review

10/21/2024 12:00:00 AM | Google

★★★★★ Neyda Tapia

Sally and her team are always helpful and thoroughly explain service suggestions My experience has always been a positive one I would definitely recommend Auto Nation Katy. | Read Full Review

10/21/2024 12:00:00 AM | Google

★★★★★ Donnetta Cuffee

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10/20/2024 12:00:00 AM | Google

★★★★★ Suilen Sanchez

Fue maravillosa mi experiencia en Auto Nation Chrysler Dogge RAM me atendieron super bien y salis feliz porque lleve a casa la RAM que queria para Nuestra familia | Read Full Review

10/19/2024 12:00:00 AM | Google

★★★★★ James Bowles

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10/19/2024 12:00:00 AM | Google

★★★★★ Yan Li

John was very kind and professional. He went above and beyond to help me with information even though I did not eventually purchase service. | Read Full Review

10/18/2024 12:00:00 AM | Google

★★★★★ Jose L Piza

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10/18/2024 12:00:00 AM | Google

★★★★★ Arelis Torres

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10/16/2024 12:00:00 AM | Google

★★★★★ Billy

Very nice folks to deal with. | Read Full Review

10/16/2024 12:00:00 AM | Google

★★★★★ Christina Gaytan

Anthony was excellent. He was fast. He followed up with me as he said he would, and was able to get it back to me the same day, even though I dropped off my car in the afternoon. Thank you, Anthony | Read Full Review

10/16/2024 12:00:00 AM | Google

★★★★★ Alexander Mendoza

Polite, knowledgeable, and attentive team. Very satisfied with the work done and my experience with the staff. Management however needs to work on customer communication. No one seems to be dedicated to the phones in the service department, It took me calling new car sales to reach anyone after an hr trying to reach service departme | Read Full Review

10/16/2024 12:00:00 AM | Google

★★★★★ Lori

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10/15/2024 12:00:00 AM | Google

★★★★★ Justin Wilkerson

Excellent service, quick to help, shop was quick to get my Jeep fixed and Alejandro was very helpful! | Read Full Review

10/15/2024 12:00:00 AM | Google

★★★★★ Joshua Wade

Anthony, was a great help. Oil change and vehicle maintenance went smoothly and quickly. Always appreciate coming to this location. | Read Full Review

10/15/2024 12:00:00 AM | Google

★★★★★ Steven Nagy

Autonation Jeep in Katy rocks. Everyone is very friendly and engaging. Santiago (sales) and Sonny (finance) provided an outstanding buying experience, in and out in only 2.5 hours. ?????????? | Read Full Review

10/15/2024 12:00:00 AM | Google

★★★★★ Liz

I would hand down give them a five star on how they take care of my car. One thing that I know it out of any one control but can do better is how long it takes to check, order part and finish repairing a car. I had to wait 2 whole weeks to get my car. If I wasn't a single mother of a child under 10 and taking care of an elderly that' | Read Full Review

10/15/2024 12:00:00 AM | Google

★★★★★ Anitra Payne

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10/14/2024 12:00:00 AM | Google

★★★★★ Texas Strong Plumbing

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10/14/2024 12:00:00 AM | Google

★★★★★ Tiffani Warren

AutoNation is top-tier!! They allow me to keep my car there till I could afford to get my car out. I really appreciate it. | Read Full Review

10/14/2024 12:00:00 AM | Google

★★★★★ D M

Went in for an oil change and tire rotation. My “multi-point” inspection was paper whipped, because all my tires came back with low pressure a couple hours after getting the work done. In addition, my rear sensors do not work, and my auto setting mirrors do not work as they did prior to going in. So now I have to waste another day of | Read Full Review

10/14/2024 12:00:00 AM | Google

★★★★★ Lois J Li

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10/13/2024 12:00:00 AM | Google

★★★★★ Wagner Peres

Excellent technical support. | Read Full Review

10/13/2024 12:00:00 AM | Google

★★★★★ Arthur Luna

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10/13/2024 12:00:00 AM | Google

★★★★★ Julia Purnell

Derek make's me feel like family. I feel that he is fair and honest. I also like seeing the same person every-time I go in. Thank you so much for making me feel special any time i have to come in. | Read Full Review

10/11/2024 12:00:00 AM | Google

★★★★★ Maximiliano Solórzano

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10/10/2024 12:00:00 AM | Google

★★★★★ angel cardozo

Took my truck for some warranty work and they went above and beyond for me thanks team ! | Read Full Review

10/10/2024 12:00:00 AM | Google

★★★★★ JAVIER VENGOECHEA

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10/10/2024 12:00:00 AM | Google

★★★★★ Charles Herring

Salesman Edgar went above and beyond! Price was good and after sale service was very good. Christian in service was another bright star. | Read Full Review

10/10/2024 12:00:00 AM | Google

★★★★★ Dannielle Raper

Derrick has been my service contact person since the day I purchased my vehicle four years ago. It is one thing that I love about AutoNation service center. It makes for a very personable experience. Anytime my vehicle has been in the shop, I received text updates informing me of every step that has been taken with my vehicle. I I g | Read Full Review

10/10/2024 12:00:00 AM | Google

★★★★★ Mar McH

The service was great. | Read Full Review

10/10/2024 12:00:00 AM | Google

★★★★★ Britt Alex

Christian at autoNation Chrysler Dodge Jeep ram Katy always take good care of me, my car needed a new engine it was in the shop for over a month & he made sure he put me in a 2024 Jeep Cherokee right away for my baby & I. Christian also made sure he updated me W my car when things changed, great customer service thank you. My pick up | Read Full Review

10/10/2024 12:00:00 AM | Google

★★★★★ Luana Carvajal

Agradecida con el servicio y la buena atención de allí aunque a veces los tiempos de espera son largos la comodidad que brindan lo hace más agradable pero quiero destacar la atención especial de un joven de nombre DIEGO NAVAS la verdad que su capacidad de respuesta su forma cordial y educada de atender a cada uno de sus clientes es a | Read Full Review

10/10/2024 12:00:00 AM | Google

★★★★★ Edward Knowles

Had a recall done and it went smoothly. | Read Full Review

10/10/2024 12:00:00 AM | Google

★★★★★ Juan Scialom

Good service experience | Read Full Review

10/10/2024 12:00:00 AM | Google

★★★★★ Lou Hernandez

The Katy dealership has the worse service standards in the industry. They absolutely do not communicate and no one answers the phones! I have to drive to the dealership in order to get some sort of progress on repairs on my new ram 1500. It's taking 7 days to before they will even begin the diagnostics. I will never do business with | Read Full Review

10/10/2024 12:00:00 AM | Google

★★★★★ Charlanda Whitfield

| Read Full Review

10/8/2024 12:00:00 AM | Google

★★★★★ DARWIN

Great buying experience | Read Full Review

10/8/2024 12:00:00 AM | Google

★★★★★ Jenna Shaw

The customer service was amazing! Very knowledgeable, personable and very easy to work with! I am very happy with KATY CJDR and will be referring all my friends and family. | Read Full Review

10/8/2024 12:00:00 AM | Google

★★★★★ Miguel Fajardo

Best experience I've ever had at a dealership by far in all the years! | Read Full Review

10/8/2024 12:00:00 AM | Google

★★★★★ Edgar Gonzalez

Top notch service personnel. | Read Full Review

10/8/2024 12:00:00 AM | Google

★★★★★ Javier Atala

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10/7/2024 12:00:00 AM | Google

★★★★★ jason Furrer

Great job | Read Full Review

10/7/2024 12:00:00 AM | Google

★★★★★ Sevenstar Delivery

they are still in 20th century for sure! they sold vehicle, send customer one of their dealership in TN for sign documents, they are not releasing vehicle before signed documents will arrive, you can call them and ask if your car is ready and you will send driver to pick up your vehicle and Boom surprise !! they need to see by their | Read Full Review

10/7/2024 12:00:00 AM | Google

★★★★★ Gustavo Matta

Joe E, and sunny were very helpful when it came to my buying experience. I bought my first car from Joe and also got my 2nd one with him. He's very knowledgeable and super personable. Definitely would buy my next car with him again. | Read Full Review

10/6/2024 12:00:00 AM | Google

★★★★★ Jenna Shaw

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10/6/2024 12:00:00 AM | Google

★★★★★ Hwan

They are not honest people I would not go back to this dealership any more | Read Full Review

10/6/2024 12:00:00 AM | DealerRater

★★★★★ David befort

Service was quick and complete as far as I can tell. Need to make it easier to schedule scheduled maintenance on your websites. Difficult to find the button that says " scheduled maintenance " | Read Full Review

10/4/2024 12:00:00 AM | Google

★★★★★ Sharla Markiewicz

Derek always takes good care of my car concerns | Read Full Review

10/4/2024 12:00:00 AM | Google

★★★★★ Luis Boscan

Excellent experience, people is very kind and very helpful. | Read Full Review

10/3/2024 12:00:00 AM | Google

★★★★★ Demetrius Rouse

Entire team is awesome. I have Anthony as my service manager and get the same quality service every time. | Read Full Review

10/3/2024 12:00:00 AM | Google

★★★★★ Javy Nunez

Very bad! I paid almost 10K extra protection covers and I was never able to use them at all. At the begging they treat you all well as soos as you pay they act like they dont know you. Maintenance services also dont help much they take your info and never call back. Last time I buy something there! Horrible experience! | Read Full Review

10/3/2024 12:00:00 AM | Google

★★★★★ Sammy Junior

Great service when i took my car in???? | Read Full Review

10/1/2024 12:00:00 AM | Google

★★★★★ Colleen Witt

Very helpful at Service Dept an quick return of my vehicle after service | Read Full Review

10/1/2024 12:00:00 AM | Google

★★★★★ Thomas Rodgers

They went the extra mile (stayed 2hours late) to insure that I could leave town the next day | Read Full Review

10/1/2024 12:00:00 AM | Google

★★★★★ Lauran

My experience at AutoNation CDJR was excellent. OD(Odarious) was my salesman, he strived to find exactly what I needed for my family size wise and reliability. It was honestly the best car shopping experience I've ever had. OD is the best ??! The loan department was great too, got it done as quick as possible. | Read Full Review

9/30/2024 12:00:00 AM | Google

★★★★★ Precious Hannah

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9/30/2024 12:00:00 AM | Google

★★★★★ Devesh Singh

I debated between 4 and 5 stars. I would say they are a 4.5 star. Customer service was really good. The only thing I don’t like is there appointment system. No need for it. You get treated exactly the same and get the same priority…this is puzzling to me. But, once you are in there and they do a pretty good job. Diego was very | Read Full Review

9/30/2024 12:00:00 AM | Google

★★★★★ Billy Ferguson Sr

Dealership did a great job as usual. It was seamless. The Team addressed everything and as usual, we will be for our next Service. Thank you! | Read Full Review

9/30/2024 12:00:00 AM | Google

★★★★★ Magdiel Trevino

Amazing service | Read Full Review

9/30/2024 12:00:00 AM | Google

★★★★★ Moises Martinez

Very friendly when buying a car, delighted with the customer service and transparency when making the deal?? 10/10 | Read Full Review

9/30/2024 12:00:00 AM | Google

★★★★★ Edna Harvey

Korey Was very professional And helpful he took care of all of mine concerns.?? I am very happy thank you, Korey!! | Read Full Review

9/29/2024 12:00:00 AM | Google

★★★★★ Dunia Gutiérrez

Excellent service | Read Full Review

9/29/2024 12:00:00 AM | Google

★★★★★ Amin Helmi

There needs to be more communication between the driver and the service department. The clerk couldn't give me a timeslot for the driver's arrival and asked me to wait for their call. | Read Full Review

9/29/2024 12:00:00 AM | Google

★★★★★ void 1007

Avoid this place for anything service related dropped my jeep off for a cooling issue dealer forced additional diagnostic past the initial diagnostic for my concern then trying to charge $5000 claiming my warranty will only cover my concern I put the car in for and I will have to pay $1000+ for my car or approve there upsold and up c | Read Full Review

9/27/2024 12:00:00 AM | Google

★★★★★ Michael Ramirez

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9/26/2024 12:00:00 AM | Google

★★★★★ BIGGMAAL

Luis is the Best! | Read Full Review

9/26/2024 12:00:00 AM | Google

★★★★★ RK Berry

Excellent service department very thorough. I loved how are service tech communicated with us during the entire process uploading photos, notes and recommendations. | Read Full Review

9/26/2024 12:00:00 AM | Google

★★★★★ Bea Long

I had a warning light and I just stopped by in the mid afternoon and Louie worked me in . Thought for sure I would have to make an appointment. | Read Full Review

9/26/2024 12:00:00 AM | Google

★★★★★ Michael Bryant

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9/26/2024 12:00:00 AM | Google

★★★★★ Yvette Montelongo

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9/25/2024 12:00:00 AM | Google

★★★★★ Carlotta Simpson

The service associate was really helpful, honest, and courteous. I was able to get a quick diagnosis on my vehicle and repaired in a timely manor. | Read Full Review

9/25/2024 12:00:00 AM | Google

★★★★★ Sher Paige

Derrick stayed in communication with us about the status of my car.... answered every question, went above and beyond for customer service....Thank you for assuring good quality service! | Read Full Review

9/25/2024 12:00:00 AM | Google

★★★★★ M. J.

Luis is a stellar representative and provided quality care. Great service! | Read Full Review

9/24/2024 12:00:00 AM | Google

★★★★★ Sheila Moon

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9/24/2024 12:00:00 AM | Google

★★★★★ Natalie Ramirez-Green

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9/24/2024 12:00:00 AM | Google

★★★★★ Saba Wondimu

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9/23/2024 12:00:00 AM | Google

★★★★★ Wayne Smith

I paid for a alignment in which only the toe was set. This will not correct tire wear problem. Incomplete alignment is a rip off! | Read Full Review

9/23/2024 12:00:00 AM | Google

★★★★★ Eduardo Cantu

Great service, keeping me informed of all status of my vehicle warranty, also going fwd and provide me a loaner , kudos to Autonation ?????? | Read Full Review

9/21/2024 12:00:00 AM | Google

★★★★★ juan torres

Korey was very communicative and kept me informed about my vehicle while be serviced. | Read Full Review

9/21/2024 12:00:00 AM | Google

★★★★★ DAVID D TRUE

Our car buying was a last minute decision. The purchase was made easy and simple. The staff did not hesitate to stay late to complete our transaction and drive our jeep out of the dealership. There was never an indication of hurrying us up to get us out for closing time. Thank you Auto Nation. | Read Full Review

9/21/2024 12:00:00 AM | Google

★★★★★ Caroline Abrams

I am having a terrible experience with this Autonation. I purchased a brand new Jeep from this store that, even though it was a one year old model, the salesperson assured me was the exact same as this years model. I paid in cash full price, but when it was delivered to me, the entire middle panel wasn’t working. I couldn’t turn on | Read Full Review

9/21/2024 12:00:00 AM | Google

★★★★★ Josue Morales

Salesperson was great, very helpful friendly and was trying his best to work out a deal with me. I was there on 3 different days to work out a deal despite living an hour away. After getting approved from the bank and wasting my whole Saturday then I get run around of me needing to come up with $3,000 dollars for down payment, when I | Read Full Review

9/21/2024 12:00:00 AM | Google

★★★★★ Jenna Chastain

ODarius was great! Found the perfect car for me and made the process easy | Read Full Review

9/20/2024 12:00:00 AM | Google

★★★★★ Margaret Arellano

Very good and quick took my coupon | Read Full Review

9/20/2024 12:00:00 AM | Google

★★★★★ Joshua F

Christian in the service department was great, answered all questions I needed answered | Read Full Review

9/20/2024 12:00:00 AM | Google

★★★★★ Jose Montes

| Read Full Review

9/20/2024 12:00:00 AM | Google

★★★★★ Melanie Dreamer

All staff were very friendly and helpful. Luis was my service person and Gabriella took care of my loaner vehicle. Service was prompt and well done! | Read Full Review

9/20/2024 12:00:00 AM | Google

★★★★★ Evelyn Martinez

PT. 2 I understand many clients are not right since I work in the cliental industry and there can be some very unethical people, but I have been all too patient and understanding of them while I paid both my car payment and insurance payment for the 3 months that the car had been sitting there and to top it off they want me to pay f | Read Full Review

9/20/2024 12:00:00 AM | Google

★★★★★ Alexey Ekimov

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9/19/2024 12:00:00 AM | Google

★★★★★ Adam Halla

Good communication, clear on what was needed and what to expect coming up at my next visit. Thank you Anthony! | Read Full Review

9/19/2024 12:00:00 AM | Google

★★★★★ Damon Thompson

Well, my extended warranty expired on my truck upon having an oil change on my truck and the representative brought to my attention some services that should be completed to prevent unnecessary repair cost. That in my opinion was great customer service. | Read Full Review

9/19/2024 12:00:00 AM | Google

★★★★★ Clint Stewart

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9/18/2024 12:00:00 AM | Google

★★★★★ fast5vic

Alejandro, the service advisor was helpful and very efficient with communication about my vehicle. Thank you for the great help. | Read Full Review

9/18/2024 12:00:00 AM | Google

★★★★★ Sharon Wilson

Very detailed info received about my vehicle. Service advisor kept me constantly updated. | Read Full Review

9/17/2024 12:00:00 AM | Google

★★★★★ Humberto Duque

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9/17/2024 12:00:00 AM | Google

★★★★★ Steve Cambric

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9/15/2024 12:00:00 AM | Google

★★★★★ Stanley Read

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9/14/2024 12:00:00 AM | Google

★★★★★ Lawrence Chu

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9/14/2024 12:00:00 AM | Google

★★★★★ Joey Nguyen

Derrick, my long time advisor, did an excellent job. Work done on time, recalls taken care of right away, customer service even better than luxury dealerships that I had been to. Highly recommended. | Read Full Review

9/13/2024 12:00:00 AM | Google

★★★★★ Randy Clark

Service department did a great job identifying the problem and getting it covered under warranty. | Read Full Review

9/13/2024 12:00:00 AM | Google

★★★★★ Tina Martinez

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9/13/2024 12:00:00 AM | Google

★★★★★ Joselyn Francisco

Anthony was awesome! Very nice and clear throughout my service. Also went and brought my car closer to the entrance since I was with my daughter and it was parked a little far away. Thank you Anthony! | Read Full Review

9/13/2024 12:00:00 AM | Google

★★★★★ Sanngriðr

John Johnson was courteous and professional. | Read Full Review

9/13/2024 12:00:00 AM | Google

★★★★★ patrick Warfield

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9/12/2024 12:00:00 AM | Google

★★★★★ 1harrisr

One of my best experiences with a car dealership. Thanks Anthony | Read Full Review

9/12/2024 12:00:00 AM | Google

★★★★★ Norma Saucedo

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9/12/2024 12:00:00 AM | Google

★★★★★ Shanni

I didn't had an appointment and they take care of me as soon as I got there. My tech anthony make sure that my oil change was done in a timely manner. They keep me informed about my car and finish the time stated. | Read Full Review

9/12/2024 12:00:00 AM | Google

★★★★★ Gilmer Hernández

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9/11/2024 12:00:00 AM | Google

★★★★★ kenobigdog

Great service Derrick was awesome ???????????? | Read Full Review

9/11/2024 12:00:00 AM | Google

★★★★★ Sergio Sicairos

Here's a review in English based on your description: --- "While the employees at this location have demonstrated excellent work and customer service, I had a disappointing experience with the tick and ticking noise coming from the engine. Despite following all the specified guidelines, the issue persisted, and the engine was not s | Read Full Review

9/11/2024 12:00:00 AM | Google

★★★★★ darian phillips

Christian was great. He was great at communicating to me step by step process as well as sent me pictures of my vehicle as it was being repaired 10/10!! Thank you | Read Full Review

9/9/2024 12:00:00 AM | Google

★★★★★ Lilia Gomez

Christian, customer service was AWESOME!?? | Read Full Review

9/8/2024 12:00:00 AM | Google

★★★★★ Guillermo Ramirez

| Read Full Review

9/8/2024 12:00:00 AM | Google

★★★★★ Mike Kuvent

Timely and reasonable work. Derrick was professional and updated me regularly. Derrick was professional, prompt and responsive. The Autonation team efficiently diagnosed my vehicle's issues and provided an economical and warranted repair. | Read Full Review

9/8/2024 12:00:00 AM | Google

★★★★★ Cindy Alvarado

Sallie and Louise were very communitive. My jeep was there for over a month and they would inform me continously with any updates my vehicle had. I truly love coming to this location due to their constant welcoming attitude. First impressions are always what stays in a customer's thought when coming into a place | Read Full Review

9/8/2024 12:00:00 AM | Google

★★★★★ Ivan Moscoso

Anthony is a real asset to the service Team!! Ask for him!! | Read Full Review

9/7/2024 12:00:00 AM | Google

★★★★★ jose perales

Mr Luis is one of the best guys at service office and is very polite, my truck is back | Read Full Review

9/7/2024 12:00:00 AM | Google

★★★★★ T-Rasha Stone

Came in for an oil change on my Jeep. They were super friendly and the service was excellent. | Read Full Review

9/7/2024 12:00:00 AM | Google

★★★★★ John SwartZ

Great experience with this Dealership. I was in town for work and needed an oil change. I didn't have an appointment but they were still able to get me in and out in just over an hour. | Read Full Review

9/7/2024 12:00:00 AM | Google

★★★★★ Kathy Nguyen

We always have our Jeeps serviced there. Sallie and her team are always extremely helpful. They keep us updated on the status of our vehicles and we received our vehicles at the promised time. Highly recommend!! | Read Full Review

9/7/2024 12:00:00 AM | Google

★★★★★ Faith Laciste

Excellent customer service from the greeting very detailed explanation of the services by our Service Advisor, and also the courtesy shuttle is very much appreciated. | Read Full Review

9/7/2024 12:00:00 AM | Google

★★★★★ Alexs Razo

My advisor Mr Javier did a great job, he was friendly all the time and take good care | Read Full Review

9/7/2024 12:00:00 AM | Google

★★★★★ shelli chaffin

Luis was very professional, explained everything to me and kept me updated on what was being done to my truck. | Read Full Review

9/7/2024 12:00:00 AM | Google

★★★★★ Anthony Gill

Experience was excellent. Thanks! | Read Full Review

9/7/2024 12:00:00 AM | Google

★★★★★ Rhodes Family

Excellent auto buying experience! Cameron was amazing, very knowledgeable, helpful and patient as we considered our options. Very respectful of our requests and time. Easy process from start to finish. No hesitation recommending Cameron and Autonation Jeep Katy! | Read Full Review

9/5/2024 12:00:00 AM | Google

★★★★★ Denise Huynh

Autonation Jeep Katy always does a fantastic job in servicing my car & returns it in better shape than when I dropped it off! My service advisor, Alejandro is always so helpful & takes care of my car in the best way!?????? | Read Full Review

9/5/2024 12:00:00 AM | Google

★★★★★ James Browning

| Read Full Review

9/5/2024 12:00:00 AM | Google

★★★★★ Adam Vandiver

Good people there. Derrick was a pleasant employee and very respectful. I had an 8am appointment and my vehicle was taken back promptly. | Read Full Review

9/5/2024 12:00:00 AM | Google

★★★★★ ???

Highly efficient and professional work and very nice service | Read Full Review

9/5/2024 12:00:00 AM | Google

★★★★★ Jane Miller

Great experience at AutoNation Jeep. Salesperson Arden Abazi and managers were great and made sure they found me a car I love. Definitely recommend this Katy Texas dealership. | Read Full Review

9/5/2024 12:00:00 AM | Google

★★★★★ Vincente Merrick D'Ingianni

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9/3/2024 12:00:00 AM | Google

★★★★★ Wendy West

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9/3/2024 12:00:00 AM | Google

★★★★★ alex

Great experience the store really like to get the best price and offer for the customer and financial department is very helpful also. Overall is a great experience | Read Full Review

9/3/2024 12:00:00 AM | DealerRater

★★★★★ Mike Kuvent

Timely and reasonable work. Derrick was professional and updated me regularly. | Read Full Review

9/2/2024 12:00:00 AM | Google

★★★★★ nairda etralog

To long of a transaction took us all day even though we had sent all information two days Prior | Read Full Review

9/2/2024 12:00:00 AM | Google

★★★★★ mark camberwears

Quick service! My service advisor was awesome and very helpful! I always bring my Jeep Wrangler for all services. | Read Full Review

9/1/2024 12:00:00 AM | Google

★★★★★ Laila Ait

| Read Full Review

8/31/2024 12:00:00 AM | Google

★★★★★ Kim Frazier

Anthony, my service advisor was great to work with; very professional and helpful. Thank you, Anthony and AutoNation Chrysler Dodge Katy Service Department! | Read Full Review

8/31/2024 12:00:00 AM | Google

★★★★★ Alex Zou

Very professional, friendly, they really do care for customers and try to get the best price for the customer | Read Full Review

8/31/2024 12:00:00 AM | Google

★★★★★ Rose Forey

Firas in service took time to explain the navigation system to me and explained other ways to access it! . The best service dealership! I will only go to the dealership for my jeep service needs. I.did not purchase my vehicle here but so happy I can come here! GreatAmazing! Thank you Firas! Rose Clark | Read Full Review

8/31/2024 12:00:00 AM | Google

★★★★★ Pam Barber

Great service as always | Read Full Review

8/31/2024 12:00:00 AM | Google

★★★★★ kyle worley

| Read Full Review

8/31/2024 12:00:00 AM | Google

★★★★★ rudy Lopez

Kory really was helpful through and through with everything | Read Full Review

8/31/2024 12:00:00 AM | Google

★★★★★ Eve Alviso

Nice and faster process for trading in terms guys are treating excellent standards and services quality | Read Full Review

8/31/2024 12:00:00 AM | Google

★★★★★ Andre Hughes

I went in for an oil change and i didnt have a long wait at all in and out in a timely manner!!!! My service advisor Anthony was great! | Read Full Review

8/31/2024 12:00:00 AM | Google

★★★★★ Clark Holzhauser

EASY IN/OUT SERVICE, QUICK AND EFFICIENT STAFF | Read Full Review

8/31/2024 12:00:00 AM | Google

★★★★★ Roy123 Bowden

Christian provided an excellent service. Answered all questions and concerns about my car and inspectionn report done with AutoNation in Katy. This allowed me know better the services received and recommendations needed. Patience, listen the client, speak clearly Spanish and is very professional. | Read Full Review

8/30/2024 12:00:00 AM | Google

★★★★★ Travarise Walker

John in the service department is by far the best service employee I’ve ever dealt with, with dodge and so my vehicles have only been Dodge vehicles, since high school and I’m 36 And been to a lot of different Dodge dealerships throughout Houston if not all, but if you guys go to autonation katy, they’ll definitely get you right and | Read Full Review

8/30/2024 12:00:00 AM | Google

★★★★★ Amer Ghalayini

Luis is a great service advisor I love it that they still take in your car with out appointment it takes long but its understandable | Read Full Review

8/29/2024 12:00:00 AM | Google

★★★★★ Jose Manuel Di Lorenzo

Great customer service. Firias did a great job. | Read Full Review

8/29/2024 12:00:00 AM | Google

★★★★★ Brandon Shelton

Luis was fantastic from start to finish, He promptly greeted me when I arrived, ensured all of my appointment needs were met, and went over everything before taking my keys, escorted to the business center of the waiting area and even showed me where the vending machine & bathroom areas were personally! Top tier customer service my e | Read Full Review

8/28/2024 12:00:00 AM | Google

★★★★★ Kristen Villarreal

Autonation Jeep in Katy is one of the best dealerships to work with and Jerry was great! He is very knowledgeable, helpful, and goes above and beyond to provide excellent service! Thank you! ??my Jeep! | Read Full Review

8/28/2024 12:00:00 AM | Google

★★★★★ Koala

Mr. Korey informed me of all the status changes, and was excellent help. Ms. Cathy shuttled me from and to the dealership and was extremely sweet. | Read Full Review

8/27/2024 12:00:00 AM | Google

★★★★★ k

UPDATE: All lies and they just take your money and not fix anything. Writhing less then a year and we are back with the same problem. And they want another $4,000. They want to change the exact same things they changes last time (oh but this time for “the opposite side”).AND they want to change the spark plugs AGAIN… in less than a | Read Full Review

8/27/2024 12:00:00 AM | Google

★★★★★ Martha Vasquez

Se me atendió muy bien y la explicación de los resultados de lo qué tiene el Jeep fueron explicados muy bien | Read Full Review

8/26/2024 12:00:00 AM | Google

★★★★★ Stephan Harris

I had a battery issue but was afraid it may be the charging system on my RAM 1500. Scheduling was easy on line. I received a reminder that placed the appointment on my calendar. Check in was quick and my advisor checked the engines codes while I checked in. He said he would have a technician check it out and let me know but it looked | Read Full Review

8/26/2024 12:00:00 AM | Google

★★★★★ Cshemolia Knight

Omar was very helpful he came through in the time of need for my family and made it made sense with getting us into the Mercedes Benz we love so much he was very patient and didn't give up and follow up 2 days later and sealed the deal on our purchase amazing car we are happy | Read Full Review

8/26/2024 12:00:00 AM | Google

★★★★★ Michael Villarreal

I was very happy with the service provided by AutoNation Jeep Katy. Jerry was great and very knowledgable! He went above and beyond to provide great service! It was refreshing to know that there are still sales people out there with that kind of integrity! Thank you and I love my Jeep! :) | Read Full Review

8/25/2024 12:00:00 AM | Google

★★★★★ Karelia Mendoza

"I had a great buying experience at AutoNation starting with Diego Guerrero Montoya who was my salesman." He did a great job…. I definitely recommend this dealership and sales team, the process very comfortable and smooth. | Read Full Review

8/25/2024 12:00:00 AM | Google

★★★★★ Milton Canales

Thank you For a Great and Express service!! | Read Full Review

8/25/2024 12:00:00 AM | Google

★★★★★ Kristopher (pureKristopher)

I had a wonderful experience with the team here at AutoNation CDJR of Katy from the sales team (Joe E.) to the finance team getting me approved for my dream car. I was very upfront about my current situation and they worked to get me in and out and got approved for the exact car I wanted in less than 2 hours. Thanks for everything gu | Read Full Review

8/25/2024 12:00:00 AM | Google

★★★★★ Maria Sanchez

| Read Full Review

8/25/2024 12:00:00 AM | Google

★★★★★ Ashley Atkins-Slater

Luis is a great service advisor. He’s always very friendly with welcoming energy. This dealer has makes being a jeep owner a breeze. This is the best dealer by far within a 70 mile radius. | Read Full Review

8/25/2024 12:00:00 AM | Google

★★★★★ Norberto Morales

Great experience today. I came in to inquiry about a couple of questions I had and the team there was exceptional and offered great hospitality. Great place to come and great inventory list. | Read Full Review

8/25/2024 12:00:00 AM | Google

★★★★★ Joe Espinoza

Amazing staff with outstanding service and clean environment. Highly recommended! | Read Full Review

8/25/2024 12:00:00 AM | Google

★★★★★ Jass Sidhu

Had a great experience buying a car here they got me a good deal go to my boy omar to get the deal you want. | Read Full Review

8/25/2024 12:00:00 AM | Google

★★★★★ Moe Khalil

I had to attach the sales manger’s pic because he refused to give his name out during business hours while we having an issue with an account. Long story short, I traded in a ranger rover sport for 23 charger and they pay off check never made it to the finance company for about a month not from the trade in day.. today I went to the | Read Full Review

8/25/2024 12:00:00 AM | Google

★★★★★ Tristan G.

I understand that you are a busy dealership, however, when your scheduler assures me that a loaner car is available, and it turns out one is not (costing me over $210 in transportation fees just to get to and from work while doing warranty work, the stipulation your advisor told me of to get a loaner) it is highly frustrating. I am | Read Full Review

8/25/2024 12:00:00 AM | Google

★★★★★ John Casey

No issues. Everything was handled professionally. | Read Full Review

8/24/2024 12:00:00 AM | Google

★★★★★ Nelson Badillo

Thorough and accurate analysis with fast service. | Read Full Review

8/24/2024 12:00:00 AM | Google

★★★★★ Christopher Hayes

Sell you dreams untill you buy something then no one keeps there word on what they sold you. Rob you with a smile on there face. | Read Full Review

8/24/2024 12:00:00 AM | Google

★★★★★ Jacob Jimenez

Super frustrated and disappointed in this establishment!!! Bought a 2022 Expedition and within a couple month already had problems. Took in for service and they replaced a part. One week later another issue. Took it in and they said it was a different part and I replaced bc they wanted 3x the amount I had it done for. Another week go | Read Full Review

8/24/2024 12:00:00 AM | Google

★★★★★ Ymane Elghirai

My visit went smoothly with no Issues. Fast And professional service | Read Full Review

8/22/2024 12:00:00 AM | Google

★★★★★ Iris Morales

Always happy with the service we get ...John is great | Read Full Review

8/22/2024 12:00:00 AM | Google

★★★★★ Manuel Mora

Great Job, on time and very informative. | Read Full Review

8/22/2024 12:00:00 AM | Google

★★★★★ Michelle Carter

I didn’t have the best experience. I called several times before my appt to make sure I had a loaner and I was told I would be put on the list to get one. I arrived and was told “sorry” we didn’t have anything for you which is so inconvenient. Not to mention I had to call several times for an update regarding my car. I was told it wo | Read Full Review

8/22/2024 12:00:00 AM | Google

★★★★★ Omar Amer

Fast service, Thx u Manager Sallie for the help , she is the nicest manager you will deal with. | Read Full Review

8/21/2024 12:00:00 AM | Google

★★★★★ Leroy Terrell

Service writer stayed after hours to assist me. Excellent customer service. | Read Full Review

8/21/2024 12:00:00 AM | Google

★★★★★ Mike Reinertsen

| Read Full Review

8/21/2024 12:00:00 AM | Google

★★★★★ Eduardo Alonso

Todo muy excelente , con un trato muy profesional, encantado de a ver comprado mi RAM con AutoNational . | Read Full Review

8/21/2024 12:00:00 AM | Google

★★★★★ Tim Berney

Luis was very solicitous and kept me up to date as parts were being procured for my repair. Thanks Luis! | Read Full Review

8/21/2024 12:00:00 AM | Google

★★★★★ Leonardo Soto

Servicio por parte del concesionario muy deficiente sin entregar soluciones. Demoraron mas de 10 dias en entregar el vehiculo y con parabrisas roto. No existe aun programa de cambio de parabrisas | Read Full Review

8/21/2024 12:00:00 AM | Google

★★★★★ Joletha Goodman

Great service and friendly staff! I had an oil change performed and the staff was informative and attentive. | Read Full Review

8/20/2024 12:00:00 AM | Google

★★★★★ Jorge Vargas

Friendly, knowledgable and very courteous staff. | Read Full Review

8/20/2024 12:00:00 AM | Google

★★★★★ Mano W

The purchase of my vehicle was smooth and headache free. The Finance lady was great as well. Eric Aguilar is the man you want for your vehicle purchase. He knew all the features in the vehicle I was test driving and ending up purchasing. | Read Full Review

8/20/2024 12:00:00 AM | Google

★★★★★ M. Jeanette Allen

A short wait today was great! Everyone was very professional! | Read Full Review

8/20/2024 12:00:00 AM | Google

★★★★★ James Loos

Was in and out quickly. Truck runs great. | Read Full Review

8/19/2024 12:00:00 AM | Google

★★★★★ Marcus TheGoat

| Read Full Review

8/19/2024 12:00:00 AM | Google

★★★★★ Stewart Jenkins

Cory my customer Service representative provided Excellent customer service. | Read Full Review

8/19/2024 12:00:00 AM | Google

★★★★★ Dorian & Jade McGowen

I had a wonderful experience with great people who did an amazing job. My service advisor, Christian, was incredibly knowledgeable and kept me well-informed throughout the process. | Read Full Review

8/18/2024 12:00:00 AM | Google

★★★★★ Hugo Avila

Excelente experiencia y atención en todo momento, acompañamiento durante el proceso de la compra, recomendado 100% | Read Full Review

8/18/2024 12:00:00 AM | Google

★★★★★ albert montilla

Thank you so much for your service. That was a really good experience take my truck for service. I will come back again. | Read Full Review

8/18/2024 12:00:00 AM | Google

★★★★★ Isabelle Nguyen

I did not go through the sales department but I usually come here to get oil change, services and recalls done here. I always ask Luis to assist me because he’s always answering my questions and let me know what needs to get done. He never takes advantage of my unfamiliarity with cars to sell me unnecessary parts. I live an hour away | Read Full Review

8/18/2024 12:00:00 AM | Google

★★★★★ Janell Mcinroe

They offered to paint my car and said it will take 1 day, I’ve been without a car for 4 days. No communication, won’t return my phone calls. Very frustrating and won’t give me a loner car | Read Full Review

8/18/2024 12:00:00 AM | Google

★★★★★ Khadi Larousse

Derrik was very pushy trying to get me to buy | Read Full Review

8/18/2024 12:00:00 AM | Google

★★★★★ Keri Moreno

I really enjoyed shopping for cars at the CDJR Katy location. Eric was so nice, professional, kind and has great soft skills. I will refer my friends to Eric! | Read Full Review

8/17/2024 12:00:00 AM | Google

★★★★★ EDVANTE Brown

Great customer service | Read Full Review

8/17/2024 12:00:00 AM | Google

★★★★★ Wilfredo Toledo

Extremely satisfied with the service at Autonation Jeep at Katy. Anthony made everything simple and kept in touch all the time keeping me updated on the progress of the repairs. Highly recommended. | Read Full Review

8/17/2024 12:00:00 AM | Google

★★★★★ Edecio Paredes

The service team are always friendly and professionals. On my last visit for my recall, everything when fine but the only thing I kind of didn't like was that on the check up list, the coolant level was in red. Wasn't too hard or expensive to put some in it? | Read Full Review

8/17/2024 12:00:00 AM | Google

★★★★★ David Meyer

I found the sales personal on purchase of car and finance to be aggressive and demanding overall unpleasant. The car was overpriced by 3-4k and interest rate outrageous. I had been looking for this specific car for a while and would of not bought from them if I thought I could find what I was looking for in near future. Going to r | Read Full Review

8/17/2024 12:00:00 AM | Google

★★★★★ Chad Jamerson

Zero Stars!!! These people will rob you with a smile. Please do not have this establishment service your vehicle in any way. You’ll wait about a week before they begin the repairs, and once completed you’ll find out before you even leave the parking lot that you were taken. I understand that fair exchange isn’t robbery, but for the p | Read Full Review

8/17/2024 12:00:00 AM | Google

★★★★★ Marcus Raif

My truck had a service recall. I arrived at my appointment time and my advisor Derrick helped me. He did a wonderful job of keeping me updated on my truck. Cathy, the service driver, took me to my doctor appointment which was nearby. After I was finished at the doctor appointment, she picked me up there and gave me a ride back to t | Read Full Review

8/16/2024 12:00:00 AM | Google

★★★★★ Dallas Rognon

| Read Full Review

8/16/2024 12:00:00 AM | Google

★★★★★ Albert Vazquez

What a great dealership to work with the salesman, Eric was amazing. Great knowledge of the vehicle good understanding of what I was looking for great listener and he nailed it on every request I had. Xavier, the finance gentleman that took care of my account was amazing. I was in and out of finance so quick I had never bought a smoo | Read Full Review

8/16/2024 12:00:00 AM | Google

★★★★★ Mano W

| Read Full Review

8/16/2024 12:00:00 AM | Google

★★★★★ lparke

Santiago was forthcoming, informed, and a joy to deal with. Great experience with finance also (shout out to Phyllis who found a lender that beat USAA's interest rate). Very fair trade in value for my BMW, much better than the Austin and San Antonio dealers I talked to. Great experience, it was worth the drive from Austin! | Read Full Review

8/16/2024 12:00:00 AM | DealerRater

★★★★★ Fabrizio Giustarini

I went to the dealership with a specific issue in my car (Grand Cherokee 2022). I've been told to leave my car fors 5/6 days just for diagnostic. I think that's ridicolous | Read Full Review

8/16/2024 12:00:00 AM | Google

★★★★★ Lilia Gomez

Great customer service! | Read Full Review

8/15/2024 12:00:00 AM | Google

★★★★★ sara rhodes

| Read Full Review

8/15/2024 12:00:00 AM | Google

★★★★★ Chibuikem Richmond

Mr Hussein is the STAR of the day. He jumped in to take of me when I was told to reschedule my appointment. He got my job done so quick that I was able to get to work on time. God bless you Mr. Hussein. Please do all you can to retain him. | Read Full Review

8/15/2024 12:00:00 AM | Google

★★★★★ gabriela finol

Service was amazing, Diego Guerrero y Gerardo Morillo were the best, super attentive and caring, 10/10 really recommend them | Read Full Review

8/14/2024 12:00:00 AM | Google

★★★★★ Hashem Hadi

Service is awesome at this dealer. Definitely, will buy again another RAM to keep getting a great service! | Read Full Review

8/14/2024 12:00:00 AM | Google

★★★★★ andrew montreuil

Chris at AutoNation was awesome, he hustled and was able to make a perfect deal for me and the wife to both get new cars! I recommend anyone in the market call Chris | Read Full Review

8/14/2024 12:00:00 AM | Google

★★★★★ Jasmine Alanis

| Read Full Review

8/14/2024 12:00:00 AM | Google

★★★★★ Laura Bernal

Really nice people | Read Full Review

8/10/2024 12:00:00 AM | Google

★★★★★ Richard Hernandez

First time I have experienced a no pressure and seamless process at a dealership. Thanks for your friendly experience. | Read Full Review

8/9/2024 12:00:00 AM | Google

★★★★★ Marvin Coleman

The service department is great. They are not greedy and tell you exactly what need to make it affordable. Anthony is great as well and will definitely get you taken care of. | Read Full Review

8/9/2024 12:00:00 AM | Google

★★★★★ LaNyjah Washam

Joe was a great help . He was very nice and he helped me get the car I wanted and in the price range I needed it in . | Read Full Review

8/8/2024 12:00:00 AM | Google

★★★★★ Karen Blackburn

It was very easy to schedule service and it was done so quickly. Luis was very helpful, professional and courteous. | Read Full Review

8/8/2024 12:00:00 AM | Google

★★★★★ Frank Anzalotti

Once again, AutoNation Jeep is amazing. Korey, Derrick, and the whole team will help ya out… No matter what it is, your car will be up and running in no time. | Read Full Review

8/8/2024 12:00:00 AM | Google

★★★★★ Halimah Gibrine

Luis did a great job from start to finish | Read Full Review

8/7/2024 12:00:00 AM | Google

★★★★★ Wayne McLaughlin

Hussain did a great job. Communication was great and info was given about the process. | Read Full Review

8/7/2024 12:00:00 AM | Google

★★★★★ Joy Allsop

When I took my Chrysler Pacifica in for a lube, I could have chosen a closer location. However, I opted for Auto Nation Chrysler, Jeep, Dodge, and Ram in Katy due to the exceptional customer service I always receive. Derrick in the Service Department is a prime example of this. His reliability and professionalism always reassure me. | Read Full Review

8/7/2024 12:00:00 AM | Google

★★★★★ Chimezie B. Uzoma

Outstanding service which focused on customer relation/satisfaction. Thank you, service advisor, Luis for making sure everything went smoothly. | Read Full Review

8/6/2024 12:00:00 AM | Google

★★★★★ naveen prabhakar

Service personal is knowledgeable and the service technician is responsive and friendly | Read Full Review

8/6/2024 12:00:00 AM | Google

★★★★★ Don Tanner

| Read Full Review

8/6/2024 12:00:00 AM | Google

★★★★★ Ashton Brown

Anthony was a great help and made my experience getting my headlight replaced quick & easy! Will definitely be going back for all future needs for my Chrysler 300s | Read Full Review

8/6/2024 12:00:00 AM | Google

★★★★★ Paul Monaghan

Dealership troubleshot and repaired Transfer Case shift cable problem within 3 days; cable was under warranty. Then followed up with replacing 4WD indicator that was not working upon vehicle return; switch not under warranty. | Read Full Review

8/6/2024 12:00:00 AM | Google

★★★★★ Omer Saeed

Lying about car availability to bring you in and then try to confence you to buy other available cars. | Read Full Review

8/6/2024 12:00:00 AM | Google

★★★★★ Mike Kuvent

| Read Full Review

8/5/2024 12:00:00 AM | Google

★★★★★ MegaTruck23

Service was quick, professional, and everything was explained to me in detail. All my needs and more were met. Thanks Autonation Service. Looking forward to my next visit | Read Full Review

8/5/2024 12:00:00 AM | Google

★★★★★ Liliana Saldana

| Read Full Review

8/5/2024 12:00:00 AM | Google

★★★★★ David Winkelmann

Setting up the appointment was easy, and the dealer took great care of my Hellcat. The service advisor (Anthony) kept me well informed and was knowledgeable. | Read Full Review

8/4/2024 12:00:00 AM | Google

★★★★★ Chris Guimond

Diego in service always takes really good care of me and the truck is always completed on time. Thank you for your great service Diego! | Read Full Review

8/4/2024 12:00:00 AM | Google

★★★★★ Jay Aech

Drop off car and pick up when finished. Easy peasy. Anthony kept me in loop with text updates. Excellent! | Read Full Review

8/4/2024 12:00:00 AM | Google

★★★★★ La Vito Vito

I do my jeep oil changue here since 2021 and always is easy and they are super cool and warm people, thank you for always take care of my baby so good | Read Full Review

8/4/2024 12:00:00 AM | Google

★★★★★ Alejandra Martinez

Management went above and beyond | Read Full Review

8/4/2024 12:00:00 AM | Google

★★★★★ sherri

Had an easy and fast experience. The car was cleaned and filled with gas by the time we were done with finance. | Read Full Review

8/4/2024 12:00:00 AM | DealerRater

★★★★★ pappyfo

Great service understanding and done in a timely matter.My needs are ment and always are done in a timely matter. | Read Full Review

8/2/2024 12:00:00 AM | DealerRater

★★★★★ Marco Cortes

Quiero expresar mi más sincero agradecimiento a Diego por su excepcional servicio en la reparación de mi camioneta. Desde el primer momento, mostró un gran nivel de profesionalismo y conocimiento. Me explicó cada paso del proceso, asegurándose de que entendiera todo lo relacionado con la reparación. No solo hizo un trabajo excelente, | Read Full Review

8/2/2024 12:00:00 AM | Google

★★★★★ lety arriaga

Excelente servicio! | Read Full Review

8/2/2024 12:00:00 AM | Google

★★★★★ Latrice Jackson

| Read Full Review

8/2/2024 12:00:00 AM | Google

★★★★★ SCOTT WALKER

Great service,fast, easy experience | Read Full Review

8/1/2024 12:00:00 AM | Google

★★★★★ Rebecca Bryant

| Read Full Review

8/1/2024 12:00:00 AM | Google

★★★★★ Matt K

Went to do my oil change after they were done they had recommended me to get my cabin and engine air filter changed. they didn't actually do an inspection because none needed to be replaced because they clean when I switched them out. They were fishing for a free 400 dollars they just lost a customer over dishonesty. | Read Full Review

8/1/2024 12:00:00 AM | Google

★★★★★ Sherri Welch

Cameron was so easy to deal with. Had the car cleaned and filled with gas when we were done with finance. | Read Full Review

7/31/2024 12:00:00 AM | Google

★★★★★ Larry H

Great service, New car showroom people were great as well was Finance | Read Full Review

7/31/2024 12:00:00 AM | Google

★★★★★ Aneidy Gonzalez

Gracias por tan rápido trabajo y mi agradecimiento a Chistian yo no hablo inglés y el me ayudo mucho gracias por su maravilloso trabajo | Read Full Review

7/31/2024 12:00:00 AM | Google

★★★★★ Oscar Rosales

Great work | Read Full Review

7/31/2024 12:00:00 AM | Google

★★★★★ Ruby Diaz

John was very helpful and efficient! Great customer service! | Read Full Review

7/30/2024 12:00:00 AM | Google

★★★★★ Shama Hussain

Auto Nation is always great ! I always use the 21777 Katy freeway location for service and very happy. Today Luis Estrada helped me and his service was excellent. Shuttle service provided by Cathy was an enjoyable and safe drive both drop off and she was on time for pick up. Would highly recommend. | Read Full Review

7/30/2024 12:00:00 AM | Google

★★★★★ W C

Great staff very knowledgeable | Read Full Review

7/30/2024 12:00:00 AM | Google

★★★★★ Kaleigh Koehne

I hate the car buying experience, however my experience at this dealership and with Odarius was pleasant and the easiest car buying experience. Would definitely recommend and return for another purchase. | Read Full Review

7/30/2024 12:00:00 AM | Google

★★★★★ Ines Moron Cuello

The service was excellent | Read Full Review

7/30/2024 12:00:00 AM | Google

★★★★★ logan molina

Anthony was great help. He was very knowledgeable and was able to provide accurate time for the vehicle service. The other team members were great help as well. | Read Full Review

7/29/2024 12:00:00 AM | Google

★★★★★ Derrick Garza

I have been very pleased with their service department. Booking an appointment is easy, drop-off & shuttle service is convenient & the work is timely. I also appreciate the text updates. Anthony has been great as my service advisor. | Read Full Review

7/29/2024 12:00:00 AM | Google

★★★★★ haqi lolah

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7/27/2024 12:00:00 AM | Google

★★★★★ exequiel pita

Excellent service | Read Full Review

7/27/2024 12:00:00 AM | Google

★★★★★ Alejandro Soto

Fast and appropriate service ! | Read Full Review

7/25/2024 12:00:00 AM | Google

★★★★★ Myra Odems

Hello! Overall it was a good experience they worked on my vehicle in a timely manner and very professional just wish there were more loaner cars available at the time. | Read Full Review

7/25/2024 12:00:00 AM | Google

★★★★★ Iris Reyes

It was what I expected. The car sale person Victor explained all of our options and answered all questions we had. I definitely will recommend to give them a visit. | Read Full Review

7/25/2024 12:00:00 AM | Google

★★★★★ Frank Muniz

Alejandro provided us with excellent communications and exceptional customer service. I appreciate his effort to make everything right. | Read Full Review

7/25/2024 12:00:00 AM | Google

★★★★★ Lakessia Robinson

| Read Full Review

7/25/2024 12:00:00 AM | Google

★★★★★ Eileen Tavarez

I was pleased with the experience, they clean my car and I appreciate that. Thank you | Read Full Review

7/25/2024 12:00:00 AM | Google

★★★★★ Alvaro Zertuche

Good, friendly service, however, I had to call my advisor to get an update on my Jeep because no one called me. Work took 1 day longer than it should have. | Read Full Review

7/25/2024 12:00:00 AM | Google

★★★★★ Liz Booth

Had to take my Jeep in after Hurricane Beryl for some repair work and thought it would be in there for days. My service tech Luis was fantastic. He kept me informed on the status of my repair was able to get my jeep out and back on the road in a just few days. Much faster than originally expected. | Read Full Review

7/23/2024 12:00:00 AM | Google

★★★★★ Mike DeLeon

The only place I take my 2021 Jeep to get service | Read Full Review

7/22/2024 12:00:00 AM | Google

★★★★★ Luissyneth Negrette

Excellent service, clear and fast! Thanks so much | Read Full Review

7/22/2024 12:00:00 AM | Google

★★★★★ Frederick Booker

Good dealership, never have a problem getting in and out. Very good services | Read Full Review

7/22/2024 12:00:00 AM | Google

★★★★★ Brandt Smith

Do not buy used vehicles or extended warranties from this place. Their inspection process is a joke. 26 miles after our purchase, the rear main seal and valve cover gasket was leaking oil. And, the engine light came on apparently not related to those problems. I was told the fuel tank needed to be replaced. Even though they sold us t | Read Full Review

7/22/2024 12:00:00 AM | Google

★★★★★ Brandt Smith

Do not buy used vehicles or extended warranties from this place. Their inspection process is a joke. 26 miles after our purchase, the rear main seal and valve cover gasket was leaking oil. And, the engine light came on apparently not related to those problems. I was told the fuel tank needed to be replaced. Even though they sold us t | Read Full Review

7/22/2024 12:00:00 AM | DealerRater

★★★★★ Carlos Daniel Tamayo

| Read Full Review

7/20/2024 12:00:00 AM | Google

★★★★★ RANGEL

| Read Full Review

7/20/2024 12:00:00 AM | Google

★★★★★ Michelle Gallant

Give Cristian a raise! He was WONDERFUL! He made sure I stayed informed and I felt like he really cared, plus he wanted to make sure my Jeep was completely fixed before I picked it up. By far the best service I have ever had. Thank you Cristian for all of your help! ?? | Read Full Review

7/20/2024 12:00:00 AM | Google

★★★★★ Patty Neiper

Firas and the whole team is great. Very attentive and friendly! Thank you! | Read Full Review

7/20/2024 12:00:00 AM | Google

★★★★★ D CHEN

I went for oil change today. My advisor Anthony Elder was friendly and got it done very quickly. | Read Full Review

7/18/2024 12:00:00 AM | Google

★★★★★ José Molina

Great services, KIND PERSONAL, FAST AND CLEAN SERVICE | Read Full Review

7/17/2024 12:00:00 AM | Google

★★★★★ Marco Vera

Good work | Read Full Review

7/15/2024 12:00:00 AM | Google

★★★★★ Pedro Guerrero Ramirez

Good service and happy very good service | Read Full Review

7/15/2024 12:00:00 AM | Google

★★★★★ juan pablo Velazquez

Excelente sitio si deseas comprar un vehículo, el personal es muy atento y cordial, ayudan mucho al cliente, sin dudas lo recomiendo y volvería de nuevo | Read Full Review

7/14/2024 12:00:00 AM | Google

★★★★★ Geneva Hodge

Our salesman was awesome. He worked hard to get us into the Jeep I wanted. | Read Full Review

7/14/2024 12:00:00 AM | Google

★★★★★ xnxem Lopez

Good treath | Read Full Review

7/14/2024 12:00:00 AM | Google

★★★★★ Jaime Messinger-Willman

We bought a jeep from this dealership 3 years ago and since then we have been trying to get someone from the finance department or even management team to call us back, after leaving voicemails and being transferred from one person to another, being placed on hold and getting no response. I would not waste your time and experience he | Read Full Review

7/14/2024 12:00:00 AM | Google

★★★★★ James

I came here to test drive two Jeep compact cars. The salesperson who assisted me was nice, but his manager was quite rude. I found the two cars I tested to be mediocre, so I wanted to look at other brands. The manager was very pushy, insisting that I buy immediately and claiming he was helping me. When I firmly declined to purchase, | Read Full Review

7/14/2024 12:00:00 AM | Google

★★★★★ Richard Hueg

If you take your vehicle to AutoNation, you can rest assure that they will take very good care of your concerns. 100% recommend AutoNation for all of your vehicles needs | Read Full Review

7/12/2024 12:00:00 AM | Google

★★★★★ Alirio Zambrano

Our advisor, Firas, did an excellent job. We felt he was going to do his best on our behalf and just do a great job | Read Full Review

7/12/2024 12:00:00 AM | Google

★★★★★ Tae Lee

Anthony took great care of us. | Read Full Review

7/12/2024 12:00:00 AM | Google

★★★★★ Cariann Dennamie Luna

Brought our Chrysler Pacifica for battery issue, oil change and tire rotation. Everything else was okay but the battery issue was not solved. Staff told me they will call me back to give me an update if the part was available but never called back. I also got an email regarding recommendation to change the coolant flush and break flu | Read Full Review

7/8/2024 12:00:00 AM | Google

★★★★★ Marvin Larios

Rude cashier at parts department. They literally ignored you when you stading in front of them. No to mention price in parts in this location is way over price Compare to (Hefman jeep) at 7720 Katy Fwy A, Houston, TX 77024 Save your self a headache drive to other location & save Money at the same time Belive me not worthy to deal | Read Full Review

7/5/2024 12:00:00 AM | Google

★★★★★ Cariann Dennamie Luna

Brought our Chrysler Pacifica for battery issue, oil change and tire rotation. Everything else was okay but the battery issue was not solved. Staff told me they will call me back to give me an update if the part was available but never called back.They should improve their communication. | Read Full Review

7/4/2024 12:00:00 AM | Google

★★★★★ Jesse Underdown

I bought a car from AutoNation on June 20, 2024, and the experience was very disappointing. I live in Washington and had to fly to Houston to pick up the car. Before flying, I told Diego Delgado over the phone that I wanted to use my own financing because the rate was better. He said I had to do that in person and assured me they wou | Read Full Review

7/4/2024 12:00:00 AM | Google

★★★★★ Jesse Underdown

I bought a car from AutoNation on June 20, 2024, and the experience was very disappointing. I live in Washington and had to fly to Houston to pick up the car. Before flying, I told Diego Delgado over the phone that I wanted to use my own financing because the rate was better. He said I had to do that in person and assured me they wou | Read Full Review

7/4/2024 12:00:00 AM | DealerRater

★★★★★ Andy Gonzalez

My wife found a car online. She was able to do most of the negotiation and approval over the phone. We went down to test drive and sign. Chris went with us on our test drive he was friendly and professional. Next we sat with Sonny to do the signing. He was very efficient,professional and friendly. Seems like we were in and out in no | Read Full Review

6/27/2024 12:00:00 AM | Google

★★★★★ Z Bow

| Read Full Review

6/27/2024 12:00:00 AM | Google

★★★★★ Jonquel Groves

Terrible place to purchase a car and also get a car serviced . Was lied to about getting a first free oil change . Dropped car off and was told i had a bill. Also took them 3-4 months to correct my registration paper because they were trying to be slick to let a deal go through . Be careful and pay attention to this place . Bad busin | Read Full Review

6/27/2024 12:00:00 AM | Google

★★★★★ Todd Haro

Purchased my last two vehicles at the dealership. I have been trying to return my lease for over a week, but the customer service is poor and one of the sales managers told me to “get out of his dealership”. Needless to say I wont be purchasing my next vehicle there or get service on the other two jeeps I own. | Read Full Review

6/25/2024 12:00:00 AM | Google

★★★★★ Paul Rosa

I just bought a car Northwest Dodge. After being cheated on my extended warranty at AutoNation Dodge in Katy, I will never do business with them again. Forget about calling them with the number that they post to correct a problem, it does not get you to the general manager and the operator doesn't answer. I tried to get the problem | Read Full Review

6/24/2024 12:00:00 AM | Google

★★★★★ Mario D

Good communication and helpful staff. | Read Full Review

6/23/2024 12:00:00 AM | Google

★★★★★ Douglas Crespo

Exelente gracias | Read Full Review

6/19/2024 12:00:00 AM | Google

★★★★★ Marcus J. Ware

I want to recognize and acknowledge Firas. He was very professional and helpful and kept me abreast to everything that was going on with my vehicle. I truly appreciate all that he did today. Marcus J. Ware. | Read Full Review

6/19/2024 12:00:00 AM | Google

★★★★★ Shabyy Sam

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6/19/2024 12:00:00 AM | Google

★★★★★ Anna Delgado

Zero stars!! Had the worst service and communication from this dodge. Took them 3 days to even look at my car and lend me a loaner. My car was not ready, and no one even knew the status on it when it was time to return the loaner within 5 days. I asked to get an extension on loaner since my car was obviously not ready. Spoke to manag | Read Full Review

6/19/2024 12:00:00 AM | Google

★★★★★ Patton0430

Hussein was awesome! He let me know everything that was being done and when completed. Customer service was amazing | Read Full Review

6/18/2024 12:00:00 AM | Google

★★★★★ Karen Hill

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6/18/2024 12:00:00 AM | Google

★★★★★ Blake Huntsman

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6/18/2024 12:00:00 AM | Google

★★★★★ Doniel Watts

I am here right now and the tech is awesome, but the corporate office is horrible. I called and got a service appointment. The rep on the phone said to be here at 7:15 a.m. got here at 7:22 a m. because of the rain, but the rep scheduled my appointment for 8:00 a.m. I hadto call the dealership where I got the vehicle which is a whole | Read Full Review

6/18/2024 12:00:00 AM | Google

★★★★★ Daij F

Their call center employees are extremely unprofessional. I called this morning to make an appointment for my car since it just got recalled. The first person I spoke to Tia was exceedingly unprofessional & uncouth. She hung up the phone because she did not want to wait a minute while I grabbed the mileage she asked for. I called bac | Read Full Review

6/17/2024 12:00:00 AM | Google

★★★★★ Nicholas Anderson

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6/15/2024 12:00:00 AM | Google

★★★★★ Karleton Green

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6/15/2024 12:00:00 AM | Google

★★★★★ Eluz Diaz

New customer was very happy at first but now my car is giving me issues had a flat tire and I’m told their are locks on it and that their is a key for this. I have never received the key called up to see what they can help with nobody answer the phone and kept getting transferred until they finally hang up now those locks are going t | Read Full Review

6/15/2024 12:00:00 AM | Google

★★★★★ Rocio Recinos

Derrick was amazing took care of my jeep | Read Full Review

6/13/2024 12:00:00 AM | Google

★★★★★ Will Starr

EXCELLENT ! great service, communication and efficiency. Highly recommended dealer. From making the appointment to taking the car to getting required issues taken care of ; simply fantastic. Very happy with the choice. | Read Full Review

6/11/2024 12:00:00 AM | Google

★★★★★ Christina Guy

Alex, the Service Associate, was very Professional, Kind, Knowledgeable, Thorough, Good Listener, Great Communicator, Understanding, Warm, Welcoming, Friendly, Quick Resolver, all with a Wonderful Attitude and Smile!! Now that's CUSTOMER SERVICE!!! Thank you very much, Ms. Guy | Read Full Review

6/11/2024 12:00:00 AM | Google

★★★★★ Ms. Teacher

Anthony Elder was my service advisor. He was the ultimate professional and thoroughly explained the process every step of the way. | Read Full Review

6/11/2024 12:00:00 AM | Google

★★★★★ gerald jacobs

Hussain was great. Work was performed professionally. I love the desk space in the waiting room. Great job there. Only thing is I thought that there would be a vocal announcement in the waiting area when my car was ready. Otherwise this is a 10. I was busy working and may have just failed to hear, but i spent an extra 2 hours there. | Read Full Review

6/11/2024 12:00:00 AM | Google

★★★★★ Carlos Blocker

Wonderful customer service ask for Darian Phillips | Read Full Review

6/11/2024 12:00:00 AM | Google

★★★★★ Melanie Andrade

I went to this AutoNation and bought my first car last week. I was looking for a used car in a specific price range and my salesman Darrian was a great help. He showed me a couple options he thought I would like and was very friendly and professional and even went the extra mile to help me resolve a couple issues that could have pote | Read Full Review

6/9/2024 12:00:00 AM | Google

★★★★★ Shirley Paquette

Great service. Service done with in the allotted time | Read Full Review

6/8/2024 12:00:00 AM | Google

★★★★★ Cheri Gay

Hussein was very attentive to my needs. I was worried about our wheel keys being returned and he made sure to show me the locks when I picked up my vehicle. Very pleased with this visit! | Read Full Review

6/7/2024 12:00:00 AM | Google

★★★★★ laser boy gaming

Better quick and efficient, rims looks amazing almost brand new. So glad I got a warranty with AutoNation | Read Full Review

6/7/2024 12:00:00 AM | Google

★★★★★ Maria Aguirre

On Monday I went on website to set my appointment before work on Wednesday am oil change and tire rotation prior. It gave me confirmation of my appointment time, services,and who was going to attend me. And when I arrive Wednesday 7am the rude older man said I wasn't on the list.I I showed him my confirmation info and he said that g | Read Full Review

6/7/2024 12:00:00 AM | Google

★★★★★ Jill Walton

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6/7/2024 12:00:00 AM | Google

★★★★★ Isaiah Mendez (Brosaiah)

My overall service at this location was sub-par. I was encountered with Javier when I dropped off my vehicle, he was pleasant and did as much as he could with him starting new at this location. My actual advisor was Christian Tapias and I hate to say it but never met the guy. I attempted to call my advisor prior to receiving my mult | Read Full Review

6/7/2024 12:00:00 AM | Google

★★★★★ Abdulqader Eleneezy

here is your oil change special. very disappointed in your costumer service, and your false advertisement | Read Full Review

6/7/2024 12:00:00 AM | Google

★★★★★ Dillon McMahan

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6/6/2024 12:00:00 AM | Google

★★★★★ osman salih

There is a great sales team. Very friendly and kind people. We purchased. Jeep Wrangler on Memorial Day . I strongly recommend Auto Nation Katy location | Read Full Review

6/4/2024 12:00:00 AM | Google

★★★★★ Isabella Botelho

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6/4/2024 12:00:00 AM | Google

★★★★★ chadmills81

Easy experience,I am very pleased, Will be back soon for my wife’s car. Thank you! | Read Full Review

6/4/2024 12:00:00 AM | DealerRater

★★★★★ Jason Stevens

Fantastic experience at this dealership service center. Derrick and the team did a great job of keeping me informed of the status of my truck. | Read Full Review

6/2/2024 12:00:00 AM | Google

★★★★★ Henry Moffett

Great car buying experience. Sales staff Adam and Arden were friendly, respectful and knowledgeable. Finance Department was very helpful and thoroughly explained everything. | Read Full Review

6/1/2024 12:00:00 AM | Google

★★★★★ T Adams

Service team was great! Service rep was friendly and helpful, and the service technician kept working until the issue was resolved. Very pleased, will be back! | Read Full Review

6/1/2024 12:00:00 AM | Google

★★★★★ Inam Khan

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6/1/2024 12:00:00 AM | Google

★★★★★ Chad Mills

Great experience the whole way , thanks again!! | Read Full Review

6/1/2024 12:00:00 AM | Google

★★★★★ John Hutcheison

Incredible experience. Fast, friendly and knowledgeable staff. The people are what make Autonation Chrysler Dodge Jeep RAM Katy my preferred automotive go to for sales and service. | Read Full Review

6/1/2024 12:00:00 AM | Google

★★★★★ Paulo Alcera

good service and give you up date on your car | Read Full Review

6/1/2024 12:00:00 AM | Google

★★★★★ Erick Avila

Both Jader and Xavier took excellent care of my business. They both listened to my needs moved me along the process efficiently and effectively allowing us to finalize the sale swiftly and made the experience exceptional. Thank you autonation. | Read Full Review

6/1/2024 12:00:00 AM | Google

★★★★★ Doug Brazil

The customer service group in the service department were great. I was texted updates on the vehicle. The only problem was I believe Mopar, which handles the warranty aspect. They were an absolute atrocity. Such is things in warranties | Read Full Review

5/31/2024 12:00:00 AM | Google

★★★★★ Marcus Raif

Derrick did a wonderful job of keeping me updated on my truck. Even on his day off. It was fixed within a couple of days | Read Full Review

5/31/2024 12:00:00 AM | Google

★★★★★ PilotCobbicus 17

Luis, saw me this morning and treated me with the utmost care and respect. I am searching for technicians who will take care of me as I will them with my car as it's brand new and I prefer to have the dealership take care of it while still in the warranty period. He quoted me a price I was not satisfied with and told me he would see | Read Full Review

5/31/2024 12:00:00 AM | Google

★★★★★ shaunta andrews

Derek is always helpful. I appreciate the honesty and always willing to work with me. | Read Full Review

5/31/2024 12:00:00 AM | Google

★★★★★ everett.campbell47

Courteous, personable and professional personnel at every step in the process of my purchase of a new truck | Read Full Review

5/31/2024 12:00:00 AM | DealerRater

★★★★★ wadesteven0282

They have Great Customer Service!! Very knowledgeable and helpful and nice!! I will definitely bring my vehicle back for services!! I can't remember the guy's name that helped me but he was great!! Thank you guy who's name I forgot!! | Read Full Review

5/31/2024 12:00:00 AM | DealerRater

★★★★★ Lele3307

The experience was overall pretty fair. Our salesperson Eric Aguilar was very nice, personable and attentive. He listened to our needs of what we were looking for in a car and was not pushy at all. | Read Full Review

5/31/2024 12:00:00 AM | DealerRater

★★★★★ luis rivera

I went to a different Ram dealer and they did not do a good balancing job on my tires. Auto Nation got it right the first time. Thank you for your outstanding work. | Read Full Review

5/29/2024 12:00:00 AM | Google

★★★★★ Esperonica Bryant

Started communicating with Joe about an Infiniti QX60. He asked when I wanted to come in to test drive vehicle which means it available. I texted back twice to ask for address and advise I was in route got no response back. So I decided I’ll work with someone when I get there since Joe didn’t respond back to me. And come to find out | Read Full Review

5/29/2024 12:00:00 AM | Google

★★★★★ Rafael Armas

Definitivamente, no compro más un carro ahí me dieron el carro sin Floor Mat me dijeron que me las entregarían voy llamo por telf y no me contestan y me enagañan el manager y Víctor el vendedor no cumplieron con su palabra el carro, con la luz de servicio y la de falta de aire en los neumáticos prendida me dijeron que me iban a hacer | Read Full Review

5/29/2024 12:00:00 AM | Google

★★★★★ Mari Pignatel

They are all very quick and efficient getting customers through the process. Derrick Foreman is just outstanding in his service advisor capacity! Friendly, knowledgeable & professional! | Read Full Review

5/27/2024 12:00:00 AM | Google

★★★★★ Natalie Barrios

Great customer service and quick wait without an appointment | Read Full Review

5/27/2024 12:00:00 AM | Google

★★★★★ Christian Mejia

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5/27/2024 12:00:00 AM | Google

★★★★★ William Vasquez

Very professional I like the way they take care of my jeep wrangler | Read Full Review

5/27/2024 12:00:00 AM | Google

★★★★★ Singular Boy

Tried to sell me a “new” car(what the dealer said) with almost 600 miles on it, after I said don’t know who drive the car before and their habit of driving, so no, only 30 miles under consider a new car for me. I get it, there is no one been titled to, documentary it’s a new car. they tell me with a sinister smile on, he knew because | Read Full Review

5/27/2024 12:00:00 AM | Google

★★★★★ Yadira Carbonell

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5/26/2024 12:00:00 AM | Google

★★★★★ Delia Julissa Garcia

Excelente, calidad y profesionalidad | Read Full Review

5/26/2024 12:00:00 AM | Google

★★★★★ Yesselin Piña

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5/26/2024 12:00:00 AM | Google

★★★★★ Gustavo Rubio

La atención fue excelente. | Read Full Review

5/25/2024 12:00:00 AM | Google

★★★★★ Mauricio Silva

Service advisor was a solid 11 out of 10 | Read Full Review

5/24/2024 12:00:00 AM | Google

★★★★★ Jamie Stach

Auto Natio CDJR Staff, from Salesman to Financing are courteous, knowledgeable, & very driven to go that extra mile to get you exactly the vehicle your looking for & affordable financing. Great Teamwork! Hats off to Auto Nation. A big Thank you from our Family to yours. | Read Full Review

5/24/2024 12:00:00 AM | Google

★★★★★ ismael rodriguez

Los recomiendo 100% | Read Full Review

5/23/2024 12:00:00 AM | Google

★★★★★ Ram Gopal

Excellent service. Quick turnaround and great facilities. I love this dealership !!! | Read Full Review

5/23/2024 12:00:00 AM | Google

★★★★★ Gabriel Reyes

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5/23/2024 12:00:00 AM | Google

★★★★★ adele odgers

Good service and great customer service | Read Full Review

5/23/2024 12:00:00 AM | Google

★★★★★ Paul Rosa

I give up. I lose. The call this number to speak with the general manager that AutoNation posts after a negative review is useless. You can't get access to the GM from that number and the operator does not answer. After numerous unanswered and unreturned phone calls, I have decided that Chrysler no longer deserves my business. I'v | Read Full Review

5/23/2024 12:00:00 AM | Google

★★★★★ Daniel Salce

I am typically not a fan of dealerships and have probably mentioned this on a previous review. This is my First Jeep Wrangler that I bought used. Ive heard horror stories about JEEP service in general….. im happy to say that I have not experienced that with the Katy Jeep/Chrysler location. In fact, my service Rep John continues to ex | Read Full Review

5/22/2024 12:00:00 AM | Google

★★★★★ Kristin Citan

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5/22/2024 12:00:00 AM | Google

★★★★★ Brandon Davis

Really bad experience. Must find better service near Katy. They are rushed and dont do a thorough job of analyzing your car. There is an utter disrespect for customers time. After they didnt resolve original issue waited 3 days for analysis of additional problem on same system (4WD). Never tested vehicle to confirm repair. Rep more c | Read Full Review

5/22/2024 12:00:00 AM | Google

★★★★★ Alex Lassen

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5/21/2024 12:00:00 AM | Google

★★★★★ Corlis Ferguson

Diego was fantastic. Very helfpul and extremely courteous. Kept me informed of what was going on with my vehicle. Great asset to your company. Need more like him. | Read Full Review

5/21/2024 12:00:00 AM | Google

★★★★★ Emsud Huskic

I went last Thursday to get a new car. I traded in my old jeep for a new grand cherokee altidude x. Adam helped thru the process and was very informal and helpful. I am very pleased with my new jeep. | Read Full Review

5/21/2024 12:00:00 AM | Google

★★★★★ Lance Bickham

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5/20/2024 12:00:00 AM | Google

★★★★★ Mr. Al

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5/18/2024 12:00:00 AM | Google

★★★★★ Jimmy Walker

Vehicle delivered as promised | Read Full Review

5/17/2024 12:00:00 AM | Google

★★★★★ Andy Pineda

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5/17/2024 12:00:00 AM | Google

★★★★★ Michael NakedPCTech

I'm a former used car salesman from PlanetFord where they rip everyone off and lie about everything so I am used to that kind of experience. AutoNation is totally different. We never actually did any inspection before selling a car but we said that we did do one just to get people to buy right now high pressure. So I didn't believe | Read Full Review

5/17/2024 12:00:00 AM | Google

★★★★★ kyle keup

Excellent service and quick repair. Christian kept me up-to-date with my vehicle and I really appreciate that. | Read Full Review

5/17/2024 12:00:00 AM | Google

★★★★★ Francesca Porter

Bought the car through autonation and the top.warranty. Worth every penny. New radiator and a compressor this year. Both times autonation had been superb on customer service and communication this time Firas came to collect my car as soon as he knew the compressor was in 108 degrees without air conditioning is not funny. | Read Full Review

5/16/2024 12:00:00 AM | Google

★★★★★ T H

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5/16/2024 12:00:00 AM | Google

★★★★★ Jose Salvador

I went in on a Saturday looking to trade in my vehicle for a work van. Jader Chahin made it happen for me even helped me navigate through a few things I was having trouble with. This young man is a great Salesman! Finance department also made the deal happen for me. I'm very happy that I stopped by at Auto Nation Dodge. | Read Full Review

5/16/2024 12:00:00 AM | Google

★★★★★ veronica Gutierrez

Great help at the service desk. Ask for Louis or Christian great help and helped me with any questions I had. | Read Full Review

5/16/2024 12:00:00 AM | Google

★★★★★ James Moehlman

Auto Nation did a great job taking care of a recall issue for me on my 2015 Renegade. The loaner car was great. | Read Full Review

5/16/2024 12:00:00 AM | Google

★★★★★ Robert De La Riva

Service advisor Firas Alsamaree was extremely informative and very helpful thru-out the time of the service of my vehicle. Firas and his management team went out of there to help with our rental needs. | Read Full Review

5/16/2024 12:00:00 AM | Google

★★★★★ Grecia Alvarez

Lady who picks up the phone for parts is absolutely rude! | Read Full Review

5/16/2024 12:00:00 AM | Google

★★★★★ Calistro Rodriguez

This place is a joke. Second time I’ve came in for a repair and they screw it up even more. I thought the first time it was an accident but it seems they just have idiots working on diesel vehicles that have no care if they break the customers vehicle parts. If you have a diesel vehicle stay away they do not have adequate diesel mec | Read Full Review

5/16/2024 12:00:00 AM | Google

★★★★★ Ranger225mrb

Once again I called AutoNation Katy and ask about a few items I am waiting on. While talking to service they set appointments for oil change (Full Service) Diego greeted me even 20 minutes early. I had another appointment and I never mentioned it. Your’s and My Service advisor once again let a happy customer on his way. Diego explain | Read Full Review

5/15/2024 12:00:00 AM | DealerRater

★★★★★ Bionca Morris

Anthony was great.He answered all of my questions and my vehicle was serviced on time. AutoNation is my go to dealer! 10/10 | Read Full Review

5/14/2024 12:00:00 AM | DealerRater

★★★★★ Deanderia Mitchell

AutoNation did a great job with my Jeep. Korey explained everything that needed to be done and helped me understand it. Got my vehicle back within a couple days working like brand new thanks to this team. Awesome job ?? | Read Full Review

5/14/2024 12:00:00 AM | Google

★★★★★ NATASHIA NICHOLAS

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5/14/2024 12:00:00 AM | Google

★★★★★ L.C

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5/14/2024 12:00:00 AM | Google

★★★★★ Jonathan Chen

Luis and the team are great, fast, friendly, and attentive. Highly recommend to go here for services. | Read Full Review

5/11/2024 12:00:00 AM | Google

★★★★★ Miguel Ganuza

Good | Read Full Review

5/11/2024 12:00:00 AM | Google

★★★★★ martha baron

The service was quick | Read Full Review

5/11/2024 12:00:00 AM | Google

★★★★★ Tim Thomas

Christian was a pleasure to work. Service techs are always thorough and appreciate the truck wash after my service appointments. | Read Full Review

5/11/2024 12:00:00 AM | Google

★★★★★ Cinia Velasquez

Excellent work | Read Full Review

5/11/2024 12:00:00 AM | Google

★★★★★ Johnny Alaniz

Anthony was a Great service advisor and manager Jimmy took his time to ensure my service was top notch. I will continue to take my vehicle to these guys...Best service I have ever seen from a dealership | Read Full Review

5/11/2024 12:00:00 AM | Google

★★★★★ Natalie Hamblett

Louis (not sure of spelling) was extremely helpful in findig out information etc. highly recommend if you’re looking to buy a car | Read Full Review

5/11/2024 12:00:00 AM | Google

★★★★★ Razir Jae

Awful customer service. Complete waste of time and gas. This fool "Welch" slides into my FB messenger a few days ago and sets up a day and time to meet him (today), to hear him out on this so-called "fair deal" he can offer but dude doesn't even work today !!! Then I get this stare-down from these white guys to the left of the showro | Read Full Review

5/11/2024 12:00:00 AM | Google

★★★★★ Wally Abdallah

Great service. First day they took care of my state inspection and oil change in just over an hour. Then they fit me in last minute today for a warranty replacement of the fuel pump. | Read Full Review

5/9/2024 12:00:00 AM | Google

★★★★★ Tom Pollock

I was helped by Luis. He let me know what was going on and I got a free Carwash before they were done. | Read Full Review

5/9/2024 12:00:00 AM | Google

★★★★★ Timothy Harris (techtim123)

Awesome dealership experience honestly the best car buying I’ve done in a while thanks ???? | Read Full Review

5/9/2024 12:00:00 AM | Google

★★★★★ AARENBANKS

Hussein took care of me in the service department. In and out. Would definitely recommend you go see him. | Read Full Review

5/9/2024 12:00:00 AM | Google

★★★★★ Reggie

I just had some work done on my vehicle with the assistance of Firas. He was absolutely excellent! My car had to be held for about 5 days for repair which is a long time in my opinion. However, Firas was very upfront and transparent with the timeframe and why it would roughly take that long. He got me taken care of with a loaner vehi | Read Full Review

5/8/2024 12:00:00 AM | Google

★★★★★ ben hudson

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5/8/2024 12:00:00 AM | Google

★★★★★ James Mckay

Great service! | Read Full Review

5/8/2024 12:00:00 AM | Google

★★★★★ Steven Yee

Derrick always takes care of my vehicle. He is why I always come back to AutoNation CDJR Katy. | Read Full Review

5/8/2024 12:00:00 AM | Google

★★★★★ K Kornoelje

I’ve never been as disappointed with a vehicle purchase as I was with this one. I set your dealership up to score a touchdown (preselected vehicle, cash deal, no haggling on price, etc.), yet at every step of the process, your dealership dropped the ball, lied, charged me for things I didn’t want. I received a fake apology from the | Read Full Review

5/8/2024 12:00:00 AM | Google

★★★★★ Jose Zeledon

I would like to express my sincere appreciation for the exceptional customer service and outstanding treatment I received during the process of purchasing my truck and its delivery. Thank you for your continued business. | Read Full Review

5/6/2024 12:00:00 AM | Google

★★★★★ StrongLike Bull

Had a tremendous amount of issues with the service here. Gave them enough opportunities to make it right but they didn't want to help. Body shop originally replaced rear window. Shortly after was leaking. They said it had to be third brake light. Lots of issues with 3rd brake light and rear window cracking. Could not recreate it so | Read Full Review

5/6/2024 12:00:00 AM | Google

★★★★★ William Terry

Great service quick and professional | Read Full Review

5/5/2024 12:00:00 AM | Google

★★★★★ Jose alexis Gonzalez cañas

I tried to do a service but they have people so incapable of serving if you don't spend more than $250 just to know what problem it could be they don't solve it and leave your car for 5 days when the solution is something so minor, I thought they would help me but I left with a bad experience | Read Full Review

5/5/2024 12:00:00 AM | Google

★★★★★ Jason Beeson

Great service at Autonation Chrysler Dodge Jeep Ram in Katy. Every time I get service here is 5 stars. Service personnel are very friendly and helpful, they always keep me updated with the status of the repairs on my truck. I will always come back to Autonation for service repairs. | Read Full Review

5/3/2024 12:00:00 AM | Google

★★★★★ Roberto Stanley

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5/2/2024 12:00:00 AM | Google

★★★★★ Kathleen Dimes

Great service! Good communication during visit | Read Full Review

5/2/2024 12:00:00 AM | Google

★★★★★ Adrian Hardeman

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5/2/2024 12:00:00 AM | Google

★★★★★ Selena Jenkins

Everything was smooth and easy for me to deal with and handle. And very professional on all levels. I enjoyed your staff and establishment. I will be back. | Read Full Review

5/1/2024 12:00:00 AM | Google

★★★★★ Michelle

My Jeep was shutting down in the middle of Houston traffic. I took it in to be serviced. My Service Advisor Diego Morales was amazing. He kept me informed about the issues with my vehicle. Sally Vaughn was AMAZING with helping me get a rental/loaner. I should say multiple loaners due to my vehicle being in the shop from March until y | Read Full Review

5/1/2024 12:00:00 AM | Google

★★★★★ Ja'Mea Dye

Santiago was great, made the buying process simple and easy. | Read Full Review

5/1/2024 12:00:00 AM | Google

★★★★★ Ali Duhaly

Great | Read Full Review

5/1/2024 12:00:00 AM | Google

★★★★★ Gen Star

Awesome customer service | Read Full Review

5/1/2024 12:00:00 AM | Google

★★★★★ Shawn Wallace

Great experience at this dealership! My service technician, Luis was very professional and did a great job with my vehicle. I highly recommend this dealership to anyone. | Read Full Review

4/30/2024 12:00:00 AM | Google

★★★★★ Edna Green

Service Department was very professional and helpful. | Read Full Review

4/30/2024 12:00:00 AM | Google

★★★★★ Monica Rivas

Hussain and Jimmy took really good care of me. Even after frantic "I don't know what's wrong with my car!" Attack. I was assured and calmed. Only thing I would ask is to keep more vehicles on the lot for loaners for service. | Read Full Review

4/30/2024 12:00:00 AM | Google

★★★★★ Cynthia Torres

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4/30/2024 12:00:00 AM | Google

★★★★★ ICYY DEE

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4/29/2024 12:00:00 AM | Google

★★★★★ Jayne Lloyd

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4/29/2024 12:00:00 AM | Google

★★★★★ Allen Thomason

Found myself in a bad situation, window went down on my RAM, would not come back up, traveling on my way to San Antonio. Parts man spent 30 minutes with me, got a new switch (though didn't have my particular in stock), worked till he got my window up! Miracle, and made it to San Antonio with a closed window. Went extra mile, no ch | Read Full Review

4/29/2024 12:00:00 AM | Google

★★★★★ Eric S

My service advisor, Christian, was very professional and courteous.. He went above and beyond to get my vehicle approved for service with VPP Plus. You should give this guy, and the mechanics, a raise. Was able to get brakes, rotors, alignment, wipers and a recall done in a few hours. Very hard to find employees with that kind of dri | Read Full Review

4/29/2024 12:00:00 AM | Google

★★★★★ michael moore

I have had issues with my 2017 jeep wtanger i hag purchase with inly 42,000 miles on it. Its been in the shop 8 times and the last time the transmission went out at 90,000 miles insurance did not want to cover and dealership did not want to honor there warrenty at first. Until i whent up there and argued the fact it was covered. Afte | Read Full Review

4/29/2024 12:00:00 AM | Google

★★★★★ Edgar Nava

Excellent attention an service! | Read Full Review

4/27/2024 12:00:00 AM | Google

★★★★★ Fndi 2x

| Read Full Review

4/27/2024 12:00:00 AM | Google

★★★★★ Joel Raymond

Alex was very helpful, showed us multiple cars in our price range and we left with a great car. Very knowledgeable and friendly | Read Full Review

4/27/2024 12:00:00 AM | Google

★★★★★ Shelley Guillory

| Read Full Review

4/26/2024 12:00:00 AM | Google

★★★★★ Hayden Kornegay

I have been bringing my 2022 Ram 2500 in for warranty work and Korey has been extremely helpful in getting everything taken care of for me. Chrysler has been very slow at getting recall parts in for me but Korey has kept me updated and informed every time. | Read Full Review

4/26/2024 12:00:00 AM | Google

★★★★★ Aneidy Gonzalez

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4/26/2024 12:00:00 AM | Google

★★★★★ Marcelo Oliveira de Paiva

The representative got very quickly someone to do the service and it was done within an hour. I usually have a very tight schedule on Saturday mornings, but the service was so smooth that it did not disrupt my schedule. Also the service well executed. | Read Full Review

4/26/2024 12:00:00 AM | Google

★★★★★ Shabbir Malbari

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4/26/2024 12:00:00 AM | Google

★★★★★ Syn Morfin

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4/26/2024 12:00:00 AM | Google

★★★★★ Paul Rosa

The staff that checks you in and out of the service department is second to none. I took my certified Pacifica in because the transmission is clanking. $150.00 later my transmission continues to clank. I did some research and discovered that the clanking is due to a software issue and that I have to get the corporate tel. # from the | Read Full Review

4/26/2024 12:00:00 AM | Google

★★★★★ Gary Hensley

Diagnosed the problem, found some other maintenance issues, and fixed them, got a car wash, in and out in three hours. Well Done! | Read Full Review

4/24/2024 12:00:00 AM | Google

★★★★★ Lelia Rodriguez Soledad

Good service, professional and prompt attention. Thank you Alejandro. | Read Full Review

4/24/2024 12:00:00 AM | Google

★★★★★ Justin Hernandez

Wow, that's all I can say about Gerardo Morillo Hernandez. Gerardo took great care of me. He was able to get me into a new Dodge Ram, and he was able to work his magic on the numbers. I was so impressed by his service that my wife went to see him and bought a new Jeep. | Read Full Review

4/24/2024 12:00:00 AM | Google

★★★★★ Raul Aponte

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4/24/2024 12:00:00 AM | Google

★★★★★ Banesa Silva

If I could give them zero stars I would. Only had my vehicle for only 6 month and my brakes lock. Had it towed to the dealership Saturday afternoon. I called Monday and say it’s not in the system to call Tuesday. Called Tuesday. A lady answers told me my car wasn’t there to call the tow company. Ended up calling again and had someon | Read Full Review

4/24/2024 12:00:00 AM | Google

★★★★★ Vien Nguyen

Christian was awesome and took care of my oil change and car wash when I walked in. Dealership itself could not match a MOPAR Oil Change package price for me so I will purchase that online instead of through them. Waiting area only had bottled water, coffee machine, and a vending machine. No snacks. They do have outlets to charge you | Read Full Review

4/23/2024 12:00:00 AM | Google

★★★★★ Steven Dornak

In and out quick even though I didn’t have an appointment. Conrad was a pleasure to deal with for service. | Read Full Review

4/23/2024 12:00:00 AM | Google

★★★★★ P Lo

Sales associate Joe Espinoza was very pleasant and great to work with! He got me the vehicle I wanted for the price I needed, even after the sales manager, Diego, gave me the run around. | Read Full Review

4/23/2024 12:00:00 AM | Google

★★★★★ Reyad Atshan

My service advisor Firas did a great job In and out for oil change was very quick ???? | Read Full Review

4/22/2024 12:00:00 AM | Google

★★★★★ Eric Lysaker

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4/22/2024 12:00:00 AM | Google

★★★★★ veronica spencer

I arrived for appointment to be told no appointment was in the system. As the service tech was working on vehicle picture and maintenance soon details were included. A great information source while waiting. There was a section that showed details of a recall. No information was given: when I arrived home and checked my mailbox. Ther | Read Full Review

4/22/2024 12:00:00 AM | Google

★★★★★ Yvette Roncancio

Derrick my service advisor did a great job getting me in and out | Read Full Review

4/21/2024 12:00:00 AM | Google

★★★★★ ruben gonzalez

Very courteous and informative on my visit | Read Full Review

4/19/2024 12:00:00 AM | Google

★★★★★ Carl Leweke

Was served very quickly even though I didn’t have an appointment. All services performed in a timely fashion. After leaving I noticed that the alignment needed to be tweaked to be perfect, which was addressed immediately upon return. Very satisfied overall. | Read Full Review

4/19/2024 12:00:00 AM | Google

★★★★★ Carlos Eduardo

The advisor Firas received my car and explained in detail the required service and the motive. I really appreciate the explanation and the good service | Read Full Review

4/18/2024 12:00:00 AM | Google

★★★★★ El Wily Franco

Excelente atención ?? gracias | Read Full Review

4/17/2024 12:00:00 AM | Google

★★★★★ Felisha Sweet

Had a very pleasant experience at Autonation Chrysler Dodge Jeep Ram in Katy. Arrived at 7:45 am. Christian was my service advisor. He guided me from start to finish. My car runs great.Highly recommend. | Read Full Review

4/17/2024 12:00:00 AM | Google

★★★★★ Scott Lard

Had my second service with AutoNation CDJR Katy and again, they did a fantastic job. I am really impressed with their service department. Communication to the customer is key, and they got this down to a science. I am just really happy with them and don't see anyone that could convince me to go to another service department. Keep up | Read Full Review

4/17/2024 12:00:00 AM | Google

★★★★★ Sara Beltran

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4/17/2024 12:00:00 AM | Google

★★★★★ Frederick Holliday

Joe was great.. I saw a vehicle online and called to inquire about it. They assured me that they did indeed have it in stock and that he would have it waiting out front. Upon my arrival the vehicle was there and in front unlike some other dealerships that lie just to bait you in. The customer service was great and It was a smooth an | Read Full Review

4/17/2024 12:00:00 AM | Google

★★★★★ layla james

Although I did not purchase a car from this dealership Joe was an awesome salesman he explained everything for you to understand. Unfortunately I do not have credit so I wasn’t able to purchase a car with a good down payment that I wanted | Read Full Review

4/17/2024 12:00:00 AM | Google

★★★★★ kyle johnson

Joe and Xavier were great to deal with and very helpful during the process. Great team at AutoNation of Katy TX. | Read Full Review

4/16/2024 12:00:00 AM | Google

★★★★★ James Nestor

| Read Full Review

4/16/2024 12:00:00 AM | Google

★★★★★ David Buxkamper

I was really pleased with the customer service provided by Darian Phillips | Read Full Review

4/15/2024 12:00:00 AM | Google

★★★★★ GoldyGang TV

They handled my car with care! I didn't even have an appointment and they got my oil changed and even washed and vacuumed my car. Best location in the area! | Read Full Review

4/15/2024 12:00:00 AM | Google

★★★★★ Maria Mendoza

My car had been in and out of the shop with Firestone for a year. The minute I walked in to Jeep Firas knew exactly what was wrong. He took great care of me and finally fixed the issue. Thankyou so much! | Read Full Review

4/15/2024 12:00:00 AM | Google

★★★★★ Eugene Esene

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4/15/2024 12:00:00 AM | Google

★★★★★ James Bolt III

I was charged $38 for a key. My key was fine when the wrecker picked it up. My 2004 requires NO chip. I have kept that key in my wallet over 15 years. I also paid to have the truck diagnosed prior to having any work done it was supposed to be applied to the repair cost. I don’t think it was. | Read Full Review

4/15/2024 12:00:00 AM | Google

★★★★★ Jono Day

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4/13/2024 12:00:00 AM | Google

★★★★★ Tony Talavera

The service given was an excellent one. The service advisor assigned, Christian, was precise and very thorough within his analysis and results. | Read Full Review

4/10/2024 12:00:00 AM | Google

★★★★★ Sean Kelly

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4/10/2024 12:00:00 AM | Google

★★★★★ Evelyn Bradley

I called ahead and made a reservation for a Safety Recall maintenance on my Dodge. They told me on the phone and in person when I brought the van in for mandatory recall fix that it would only take 2-5 days. That was 13 days ago. I called in to get a status update on day ten and after 60 minutes of being on hold and transferred ba | Read Full Review

4/10/2024 12:00:00 AM | Google

★★★★★ Nigil Ashworth

I recently brought my 2019 ram in for some work and Mr Christian took great care of it . He kept me updated throughout the process , I did not feel blind sided at all. I recommend auto nation and Mr Christian for your future vehicle services. | Read Full Review

4/9/2024 12:00:00 AM | Google

★★★★★ Claudia Rubio

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4/9/2024 12:00:00 AM | Google

★★★★★ Swapan Sahoo

Great experience. Eric Aguilar was awesome to walk me through trading and buying a new grand Cherokee. Highly recommend Autonation and Eric. | Read Full Review

4/9/2024 12:00:00 AM | Google

★★★★★ Madison Elliott

I purchased my jeep from Autonation Ford down the road and after my engine was misfiring terribly I took it there because that’s what they told me when I bought the car (I’ve had it less than a year). So I call set my appointment just for them to tell me to go here instead after I expressed my concerns about driving the car. As soon | Read Full Review

4/9/2024 12:00:00 AM | Google

★★★★★ Regina Bell

Great customer service. I will return. | Read Full Review

4/9/2024 12:00:00 AM | Google

★★★★★ Justin Wainwright

Korey at autonation cjdr katy took care of my oil change and system flash just like he said he would. He kept me up to speed as the day progressed and even had my truck washed before I picked up. | Read Full Review

4/9/2024 12:00:00 AM | Google

★★★★★ benita Gentry

Thankyou..!! Alex for helping me with my car, my husband has a lot on his plate! I needed extra hand on what was wrong with my car….! What needed be done :) Thank you!!!!! ?? | Read Full Review

4/9/2024 12:00:00 AM | Google

★★★★★ Joseph Romo

Mr Luis was very helpful first time here | Read Full Review

4/7/2024 12:00:00 AM | Google

★★★★★ Dylan Frederick

Luis was helpful and provided timely updates throughout the service of my vehicle. | Read Full Review

4/7/2024 12:00:00 AM | Google

★★★★★ Derek Alvarez

Fast and very helpful | Read Full Review

4/7/2024 12:00:00 AM | Google

★★★★★ Tony Sy

The team was really helpfull during the service of our 2021 Jeep Rubicon 4xE | Read Full Review

4/6/2024 12:00:00 AM | Google

★★★★★ Ahmed Elsherif

Great service , Korey was very professional , descriptive in our dialogues and they did a good job in regards of resolving my vehicle's issues | Read Full Review

4/6/2024 12:00:00 AM | Google

★★★★★ Arianna Garcia

Louis was awesome today! Was fast and diligent and took care of everything from maintenance to recalls! Five stars! | Read Full Review

4/5/2024 12:00:00 AM | Google

★★★★★ Stevan Medina

It was a very good experience Christian was very helpful and nice. | Read Full Review

4/5/2024 12:00:00 AM | Google

★★★★★ Miguel Ascanio

Great service, highly recommend it. Courteous people, clean environment, technically savvy. I enjoyed my visit and will back again. That’s America in action. I love it !!! | Read Full Review

4/5/2024 12:00:00 AM | Google

★★★★★ Marshall Isom

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4/5/2024 12:00:00 AM | Google

★★★★★ Jim Kaucher

Conrad was very professional! I had my “Check Engine” light come on and the techs needed to diagnose the problem. I also had other routine maintenance performed. | Read Full Review

4/5/2024 12:00:00 AM | Google

★★★★★ Ivia Rocafort

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4/5/2024 12:00:00 AM | Google

★★★★★ J Lowry

The sales associate, Eric, was a pleasure to work with, making the buying transaction easy and smooth. The gentleman who assisted us in the paperwork for the purchase and payment was also a pleasure to work with, and both guys were very friendly. However, we were very disappointed with the Dealership itself. We purchased the car on a | Read Full Review

4/5/2024 12:00:00 AM | DealerRater

★★★★★ Gustavo Garcia

Happy with my new Truck. Thanks to sale man. Santiago. ???? | Read Full Review

4/4/2024 12:00:00 AM | Google

★★★★★ dennis Inc

My experience was phenomenal! Brandon Morris found the HELLCAT I wanted and got it to the right price, would highly recommend anyone to shop here! | Read Full Review

4/4/2024 12:00:00 AM | Google

★★★★★ Salvador Velazquez

Eric Aguilar and Darian Phillips were some of the friendliest and most professional salesmen I’ve ever met I hope to keep giving them my business for years to come | Read Full Review

4/4/2024 12:00:00 AM | Google

★★★★★ Dan DeWitt

Great experience, John was the best! | Read Full Review

4/4/2024 12:00:00 AM | Google

★★★★★ Wade Skelton

Excellent service working with Luis Estrada | Read Full Review

4/4/2024 12:00:00 AM | Google

★★★★★ Randy Clark

Service department did a great job identifying the problem and getting it covered under warranty. Convenient shuttle service provided as well. Highly recommend! | Read Full Review

4/2/2024 12:00:00 AM | Google

★★★★★ Lisa G

On match 29. 2024 I brought my jeep in for an oil change . .Anthony Elder was my service advisor. If I could give this man 20 stars I would. He went above and beyond to give me excellent service. And fixed other things they found wrong on my vehicle at no extra charge . It was worth the wait . Thank you Anthony you a true profession | Read Full Review

4/2/2024 12:00:00 AM | Google

★★★★★ Kelly Moore

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4/2/2024 12:00:00 AM | Google

★★★★★ Pedro

Es lo mejor aquí te ayudan y puedes tener un buen vehículo económico ?? y sin obstáculos lo recomiendo mucho es un excelente lugar para comprar tu vehículo | Read Full Review

4/2/2024 12:00:00 AM | Google

★★★★★ Nela Gutierrez

Joel is the best! He helped us from the beginning of our choosing, He was transparent and show us all our alternatives! Thank Joel to make our vehicle purchase so smooth! | Read Full Review

4/2/2024 12:00:00 AM | Google

★★★★★ Jesse Ugarte

Excellent staff. Went above and beyond. Thank you. | Read Full Review

4/2/2024 12:00:00 AM | Google

★★★★★ Ron S

The service department was very professional and explained every step of the repairs in detail. | Read Full Review

4/2/2024 12:00:00 AM | Google

★★★★★ Neshha .a

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4/2/2024 12:00:00 AM | Google

★★★★★ Tuongtran0221

This is the worst service. I am feeling terrible when I bought the car here | Read Full Review

4/1/2024 12:00:00 AM | DealerRater

★★★★★ Shawn Sellers

Diego was great to work with at the dealership and the team was very supportive through the entire process and even after! | Read Full Review

3/31/2024 12:00:00 AM | Google

★★★★★ D. Dasho

I had a good chance to work with the sales Associate ADAM Memeti and buy a Hyundai SUV . Adam is an awesome person with lots of passion & honesty . He is kind of legend out there . Cheers my friend . | Read Full Review

3/31/2024 12:00:00 AM | Google

★★★★★ Tammy Doskocil

Professional and courteous Easy to make online appointment | Read Full Review

3/31/2024 12:00:00 AM | Google

★★★★★ Brandon Shelton

Anthony was fantastic from start to finish, He promptly greeted me when I arrived, ensured all of my appointment needs were met, and went over everything before taking my keys, escorted to the business center of the waiting area and even showed me where the vending machine & bathroom areas were personally! Top tier customer service m | Read Full Review

3/29/2024 12:00:00 AM | Google

★★★★★ Tony Huynh

Alejandro from Autonation Ram is a great service advisor! Always keeps me up to date on my car & always delivers when promised. Definitely recommend! | Read Full Review

3/29/2024 12:00:00 AM | Google

★★★★★ Armaan Marchant

Very professional and respectful staff from the beginning to the end! The car buying process was smooth and easy, Ask for Sunny! | Read Full Review

3/29/2024 12:00:00 AM | Google

★★★★★ Carlos Nieto

The process of buying your first car can be long and tedious. Even though my first day at Auto Nation was a little frustrating, the guys made sure I got the car I wanted and the second day everything went better. They even made sure to make adjustments to the car to deliver it in the best possible condition. I would definitely return | Read Full Review

3/29/2024 12:00:00 AM | Google

★★★★★ Norman Haynes

Derrick is always great to work with and Autonation CDJR always takes care of you and your vehicle | Read Full Review

3/29/2024 12:00:00 AM | Google

★★★★★ Tiant McCoy

| Read Full Review

3/29/2024 12:00:00 AM | Google

★★★★★ Matthew Berg

Luis and the team provided amazing service. Prompt, knowledgeable, and professional. | Read Full Review

3/29/2024 12:00:00 AM | Google

★★★★★ jessicalindsey53015

Joe Espinoza was SO helpful when assisting me with my vehicle purchase! He was very responsive, not pushy, and super nice! I will definitely return for any future needs! | Read Full Review

3/28/2024 12:00:00 AM | DealerRater

★★★★★ Eddie Sackett

Everyone was really helpful! We were traveling and needed repairs quickly, and everyone did their best to get everything taken care of to get us on our way! | Read Full Review

3/27/2024 12:00:00 AM | Google

★★★★★ David Flamm

Great service! Diego was the best service advisor we have ever had! Knowledgeable and communicated with as the work progressed. | Read Full Review

3/26/2024 12:00:00 AM | Google

★★★★★ Terry

Great service as always. Derrick Foreman is a great service advisor. | Read Full Review

3/25/2024 12:00:00 AM | Google

★★★★★ Erick G

Did truck oil change and they gave my truck a wash nice | Read Full Review

3/25/2024 12:00:00 AM | Google

★★★★★ kairahibeth19

Very good service, respectful, they helped me with my expectations I’m recommended the place | Read Full Review

3/25/2024 12:00:00 AM | DealerRater

★★★★★ Todd Harvey

Good experience! Cameron Wright sales rep respected what my goals were and didn’t pressure me into something I wasn’t comfortable with. Finance team helped accomplish my goals as well. Thank you. | Read Full Review

3/24/2024 12:00:00 AM | Google

★★★★★ Vidal

Great buying experience! Adam and Mrs. Davenport were amazing!!! | Read Full Review

3/23/2024 12:00:00 AM | Google

★★★★★ terri ostwald

Very fast work and friendly caring staff. Thank you so much for taking care of my vehicle. | Read Full Review

3/23/2024 12:00:00 AM | Google

★★★★★ Douglas Carrasco

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3/23/2024 12:00:00 AM | Google

★★★★★ William Bryant

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3/23/2024 12:00:00 AM | Google

★★★★★ Lovina Uwerikowe

My Jeep had a recall and i was directed to check it here, All the staff were so amazing and Firas was my advisor & he explained every detailed to my understanding, & also gave recommendations & listen to all my questions. I will definitely come back for more services. | Read Full Review

3/23/2024 12:00:00 AM | Google

★★★★★ Carlos Mauricio

I really had a good experience Diego treated me very well and it really wasn't a long wait, very pleased this time I hope they continue like this | Read Full Review

3/23/2024 12:00:00 AM | Google

★★★★★ Alvaro Zertuche

Good quick service, however, estimate I received for engine coolant flush was overpriced. Was able to get the work done for half the price at Vibe Auto Sports. | Read Full Review

3/23/2024 12:00:00 AM | Google

★★★★★ Chris Bates

They sent me a coupon for an oil change and tire rotation. After showing up for my appointment I was told the coupon didn't cover the type of oil my truck needed and the coupon was invalid. Nowhere on the coupon did it mention this, the person on the phone didn't mention this, even though they knew what truck I had. So just a heads | Read Full Review

3/23/2024 12:00:00 AM | Google

★★★★★ Elena Nava

Excellent costumer service! | Read Full Review

3/21/2024 12:00:00 AM | Google

★★★★★ Dan Cordle

The customer service was very good. The service on my vehicle was taking longer than expected/was told, things happen and I completely understand, but they made sure I still had access to my loaner vehicle. My service rep Luis Estrada was fantastic and kept me updated through the entirety of the service. | Read Full Review

3/21/2024 12:00:00 AM | Google

★★★★★ frank delatorre

the sales rep was great he knew his stuff, when it came to financing i was disappointed i wanted a better rate... other than this i was very please with my experience | Read Full Review

3/21/2024 12:00:00 AM | Google

★★★★★ Adriana Montemayor

Cristian muy amable gracias | Read Full Review

3/19/2024 12:00:00 AM | Google

★★★★★ Matt Teeters

Anytime I have an issue with my truck, I reach out to my service advisor, Derrick, and he gets things moving for me. I like to have constant updates and he does a great job of keeping me in the loop with everything. If I have questions, he runs them down and gets me answers. All in all, it’s been great working with the folks over a | Read Full Review

3/19/2024 12:00:00 AM | Google

★★★★★ Fatou Diarra

Great service | Read Full Review

3/19/2024 12:00:00 AM | Google

★★★★★ Blanca Casanova

Went and got the oil changed on my van . It was quick and Derrick was excellent n so polite! Hats off to him | Read Full Review

3/19/2024 12:00:00 AM | Google

★★★★★ Yuliet Oliva

Alejandro tiene excelente atención al cliente! | Read Full Review

3/19/2024 12:00:00 AM | Google

★★★★★ Don Desgrange

Great place and awesome staff. If you get a chance ask for Derrick as he's been the best one I've worked with. | Read Full Review

3/18/2024 12:00:00 AM | Google

★★★★★ Rick Hirsch

I took my 2017 Ram 3500 in for the 65,000 mile services. I tow a 5th wheel, and need great service and a reliable vehicle. I came to Katy Autonation Ram knowing I needed work done. John was my Service Advisor and he did a great job in communicating with me and with my extended warranty company. The mechanics did a great job and in | Read Full Review

3/18/2024 12:00:00 AM | Google

★★★★★ Ruben Mera

Loved the quick process and the service provided. | Read Full Review

3/18/2024 12:00:00 AM | Google

★★★★★ Shamira “DaNewMira” C

Staff listen well to what I was looking for & worked in a fast pace to get me approved. | Read Full Review

3/18/2024 12:00:00 AM | Google

★★★★★ Ray

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3/17/2024 12:00:00 AM | Google

★★★★★ Lucas Cazzato

Very good experience, I leve my new 2023 dodger charger The entire team that helped me was very kind and respectful. | Read Full Review

3/16/2024 12:00:00 AM | Google

★★★★★ Jay G

AVOID AT ALL COST. This was the absolute worst vehicle repair experience I have ever had in my life. My vehicle was dropped off for service on Thursday 2/8. The services were completed on 3/13. I incurred ~$2,000 in rental expenses waiting for my vehicle. There were ridiculous delays with the tech, the car sat 6 days before they even | Read Full Review

3/15/2024 12:00:00 AM | DealerRater

★★★★★ tonie lee

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3/14/2024 12:00:00 AM | Google

★★★★★ Eileen Tavarez

Alejandro did an excellent job making sure that my Jeep get everything that it needed. | Read Full Review

3/14/2024 12:00:00 AM | Google

★★★★★ Lisa Thompson

I don't know if it's a Houston car dealership thing or not but my car was supposed to have had its 40,000 mile check up last year and AutoNation claimed they changed the oil and did proper inspections, fluid changes etc and I just left a place getting my oil changed and the oil and other fluids had NOT been changed, the fluids was so | Read Full Review

3/14/2024 12:00:00 AM | Google

★★★★★ Alan Gray

AVOID AT ALL COST. This was the absolute worst vehicle repair experience I have ever had in my life. My vehicle was dropped off for service on Thursday 2/8. The services were completed on 3/13. I incurred ~$2,000 in rental expenses waiting for my vehicle. There were ridiculous delays with the tech, the car sat 6 days before they even | Read Full Review

3/14/2024 12:00:00 AM | Google

★★★★★ Bianca G

My parents and I visited AutoNation to buy a vehicle for my sister. Joel Hernandez went ABOVE and BEYOND to get us more than what we were looking for. We did not make it easy for this man, but at the end of the day Joel put us in a fully loaded vehicle for near the price of the base model we had originally gone in for. If you’re look | Read Full Review

3/13/2024 12:00:00 AM | Google

★★★★★ The Kay Loungee

Luis the service provider was AMAZING and so sweet to me. You can tell he does his best everytime to assure that the customers leave happy which I did. Keep being great please because we need more people like you around. | Read Full Review

3/13/2024 12:00:00 AM | Google

★★★★★ Angel

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3/13/2024 12:00:00 AM | Google

★★★★★ Sabrina Hollis

I brought my Wagoneer in for service and Firas was AMAZING. I HIGHLY recommend! | Read Full Review

3/13/2024 12:00:00 AM | Google

★★★★★ Tomcat

Cory was very professional and responded promptly to my questions. He has a very strong knowledge of factory settings - great customer service, thank you! | Read Full Review

3/13/2024 12:00:00 AM | Google

★★★★★ Ronald Dugas

If you quote $2700 And charge me $3100 something is wrong. More than Sales tx increase was charged. | Read Full Review

3/13/2024 12:00:00 AM | Google

★★★★★ Daulen Zhangabylov

I received decent service during the sales process; however, the car was not cleaned to my expectations upon delivery. While the team offered to rectify this by asking me to return the car for a proper cleaning, I believe it would be more practical for such cleaning to be completed prior to handover, avoiding the need for additional | Read Full Review

3/13/2024 12:00:00 AM | Google

★★★★★ J Smith

Unfortunately, the management feels they are too important to help their customers. They’re snakey and try to lease you vehicles that are substantially less expensive than our current owned vehicles but want to charge substantially more monthly with the same credit. I called to ask for a breakdown and they just kept passing the | Read Full Review

3/13/2024 12:00:00 AM | Google

★★★★★ AKINNUWA OLUMIDE

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3/12/2024 12:00:00 AM | Google

★★★★★ Angel

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3/12/2024 12:00:00 AM | Google

★★★★★ Cindy Richardson

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3/12/2024 12:00:00 AM | Google

★★★★★ Jessica Lindsey

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3/12/2024 12:00:00 AM | Google

★★★★★ Refael Bitton

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3/12/2024 12:00:00 AM | Google

★★★★★ Saad Kidwai

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3/12/2024 12:00:00 AM | Google

★★★★★ Han Dan

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3/12/2024 12:00:00 AM | Google

★★★★★ The Kay Loungee

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3/12/2024 12:00:00 AM | Google

★★★★★ Tomcat

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3/12/2024 12:00:00 AM | Google

★★★★★ Bianca G

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3/12/2024 12:00:00 AM | Google

★★★★★ J Smith

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3/12/2024 12:00:00 AM | Google

★★★★★ AKINNUWA OLUMIDE

Great team work, professional job carried out by this great team. Well conducive environment for customer to relax pending the time their vehicle will be ready. A good refreshing section for water and coffee for customers. Above all, quick responses of the staff to customer to resolve the issue with their vehicles and accurate time o | Read Full Review

3/11/2024 12:00:00 AM | Google

★★★★★ Saad Kidwai

Very professional and quick service. Firas was a great help, making sure everything was taken care of. | Read Full Review

3/11/2024 12:00:00 AM | Google

★★★★★ Cindy Richardson

Joel was a great salesman, gave fair price for our trade in and finance was fast and easy. Overall super experience. | Read Full Review

3/11/2024 12:00:00 AM | Google

★★★★★ Refael Bitton

Great service, Great car & Superb sales person -I came from Austin to meet Santiago & Purchase pre-owned LR4. Thank you Santiago for helping me to find the exact car that I wanted with the right price. All was done in full transparency, Highly appreciated! | Read Full Review

3/11/2024 12:00:00 AM | Google

★★★★★ Jessica Lindsey

Joe Espinoza was AWESOME & sooo helpful with my purchase! He was super responsive and very helpful! I was SO appreciative and will definitely return for any future needs! | Read Full Review

3/11/2024 12:00:00 AM | Google

★★★★★ Han Dan

The technician Christian was nice and patient. I like the text message with the update video and other informations as well as the free car wash. Also the service time was acceptable and didn't impact my other arrangements. | Read Full Review

3/11/2024 12:00:00 AM | Google

★★★★★ Cynthia Gaytan

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3/11/2024 12:00:00 AM | Google

★★★★★ Cynthia Gaytan

Alexander was beyond helpful when my husband took his truck to get serviced. Service was quick as well. Most definitely recommend Alexander! | Read Full Review

3/10/2024 12:00:00 AM | Google

★★★★★ T. Cunningham

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3/10/2024 12:00:00 AM | Google

★★★★★ Lee Stucker

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3/10/2024 12:00:00 AM | Google

★★★★★ Lee Stucker

I cannot thank Jimmy enough for his assistance and help on getting my vehicle worked on and fixed. We had a few concerns in the beginning of the process but when Jimmy got involved with getting my vehicle fixed, I knew it would be resolved. | Read Full Review

3/9/2024 12:00:00 AM | Google

★★★★★ Cody LeBlanc

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3/9/2024 12:00:00 AM | Google

★★★★★ Hector

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3/9/2024 12:00:00 AM | Google

★★★★★ Olexis Barrero castillo

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3/9/2024 12:00:00 AM | Google

★★★★★ Juan Scialom

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3/9/2024 12:00:00 AM | Google

★★★★★ Teresa Craven

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3/8/2024 12:00:00 AM | Google

★★★★★ Olexis Barrero castillo

Truly the best service, I arrived for an oil change service and the treatment was the best, the speed with which they attended to me, the efficiency and professionalism of the staff is excellent. It is truly one of the best services I have ever had. I would recommend it 100 percent. | Read Full Review

3/8/2024 12:00:00 AM | Google

★★★★★ Juan Scialom

Good sales ecperience! | Read Full Review

3/8/2024 12:00:00 AM | Google

★★★★★ tilly manillie

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3/8/2024 12:00:00 AM | Google

★★★★★ Stephanie Reid

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3/8/2024 12:00:00 AM | Google

★★★★★ Stuart Paterson

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3/8/2024 12:00:00 AM | Google

★★★★★ Matthew Kurt

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3/8/2024 12:00:00 AM | Google

★★★★★ rene baca

Diego Guerrero & Joe Espinoza are the best!! Ask for them for the best sales service | Read Full Review

3/7/2024 12:00:00 AM | Google

★★★★★ Diego Pombo

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3/7/2024 12:00:00 AM | Google

★★★★★ Matthew Kurt

Easy process and excellent friendly service. | Read Full Review

3/7/2024 12:00:00 AM | Google

★★★★★ Stephanie Reid

Great service. Conrad was my service advisor and he kept me in the loop about everything. My oil change was fairly quick, I did leave my jeep for new tires since they were being delivered later that day (5pm) but it was ready by 9am the next morning, which is fairly quick. The shuttle came out and got me. It was a very easy process & | Read Full Review

3/7/2024 12:00:00 AM | Google

★★★★★ Stuart Paterson

Derrick was an absolute professional whilst supporting me with this issue - a real asset to your company for sure | Read Full Review

3/7/2024 12:00:00 AM | Google

★★★★★ tilly manillie

Oh my goodness where do I begin? I have been dealing with this dealership for years. Since Auto Nation took it over it has become a 1st class dealership. I have dealt with many in my past and this experience was so profoundly positive it literally left me in tears. I want to commend my salesman, Brandon. With his sincere warm sm | Read Full Review

3/7/2024 12:00:00 AM | Google

★★★★★ Chris

Purchased a vehicle and extended warranty from dealer. Within a week the battery and starter motor failed. Tried to seek reimbursement for the tow and battery which was not covered by the warranty considering the time of the failure, it’s assumed to be a preexisting condition. Salesman, sales manager would not reply or show any attem | Read Full Review

3/7/2024 12:00:00 AM | DealerRater

★★★★★ Roger Schreiber

Anthony at AutoNation Jeep in Katy provided outstanding service. I was taken in at the time promised, the service was done flawlessly with an explanation on everything, and I left a very satisfied customer. For the next service needs on my Jeep, I plan to return to AutoNation Katy. | Read Full Review

3/6/2024 12:00:00 AM | Google

★★★★★ Graphite Trucking

Service advisor Alejandro was awesome | Read Full Review

3/6/2024 12:00:00 AM | Google

★★★★★ MegaTruck23

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3/6/2024 12:00:00 AM | Google

★★★★★ Andy Laureano

Been with them for 3 years and they never disappoint | Read Full Review

3/5/2024 12:00:00 AM | Google

★★★★★ Joseph Brost

Another great visit to the service center for an oil change, tire rotation a a great wash. Everything was done in the estimated time I was told when I arrived. | Read Full Review

3/5/2024 12:00:00 AM | Google

★★★★★ John Bradberry

Service after purchase slow and hard to receive. | Read Full Review

3/5/2024 12:00:00 AM | Google

★★★★★ Tom Lettow

Customer service is obviously not a thing at this place. Called wanting to inquire about purchasing an extended warranty, was hung up on twice and lost in their phone automation system two other times. Finally got a hold of someone in finance and they asked that I email them my car specs, so I did. No response for 2 days. Sent an | Read Full Review

3/5/2024 12:00:00 AM | Google

★★★★★ Isa Randall

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3/5/2024 12:00:00 AM | Google

★★★★★ Mark Anselmo

Great service and no pressure to purchase… very satisfied with Arden as my sales representative | Read Full Review

3/4/2024 12:00:00 AM | Google

★★★★★ Ethan Ward

I don't take my dodge charger anywhere else for service or maintenance, this location has always been helpful fast and kind too me, I appreciate their above and beyond efforts to ensure my safety on the road and my vehicle is in top shape at all times, thank you! | Read Full Review

3/3/2024 12:00:00 AM | Google

★★★★★ Lspencer

The dealership was very nice and clean. The staff was kind and helpful. The facility was clean as well as the bath rooms. | Read Full Review

2/29/2024 12:00:00 AM | DealerRater

★★★★★ lydia Benitez

Every time I go I feel happy that I'm treating as if I was Derrick/Kory #1 customer. They are both very wonderful at attending to my needs and also keeping me always updated and also recommending the best for my vehicle. Love it and will HIGHLY RECOMMEND both of them. | Read Full Review

2/28/2024 12:00:00 AM | Google

★★★★★ Kate Shreffler

Had an excellent experience with salesman Cameron and our finance manager Sunny. The team here got us a great deal and made every step of a long day easier. Cameron even went as far as to entertain our daughter while we finished the papers. We were blown away by how much we genuinely felt like this whole team cared for our family and | Read Full Review

2/28/2024 12:00:00 AM | Google

★★★★★ Vsantana

Even though the process was very long and time consuming, our dealer Gerardo was very helpful and explained everything very well! | Read Full Review

2/26/2024 12:00:00 AM | DealerRater

★★★★★ Purple J

I hate dealerships and salesman but this one felt kind of different. Maybe it's better when negotiating price isn't an option. Crazy to say that but the experience is just less stressful and desicions are easier to make without the usual sales tactics and back n forth deal making warfare. | Read Full Review

2/24/2024 12:00:00 AM | Google

★★★★★ Ryver MeShalle

Good experience! Friendly Staff! | Read Full Review

2/24/2024 12:00:00 AM | Google

★★★★★ Rick Bailey

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2/24/2024 12:00:00 AM | Google

★★★★★ Jessica Segura

My representative, Louie, was very helpful and clear on everything that needed to get done on my vehicle. She had my vehicle back after repairs with a quick turn around. | Read Full Review

2/23/2024 12:00:00 AM | Google

★★★★★ Marco Lopez

Son muy amables y te ayudan a conseguirte un vechiculo economico y barato, el que me ayudo fue Gerardo | Read Full Review

2/23/2024 12:00:00 AM | Google

★★★★★ Steven Yee

Derrick and Jimmy both help solve the issue my vehicle was having! Will continue to bring my vehicle to this dealership. | Read Full Review

2/23/2024 12:00:00 AM | Google

★★★★★ Felton Brown

Great interactions with service manager as he listened to my needs first and then explained & sent messages about the work being done. Outstanding job all around best experience there to date. | Read Full Review

2/23/2024 12:00:00 AM | Google

★★★★★ Shane McCullough

Simple fix…had to towed in. They fixed found the issue very quickly and had me on the road that morning. Also at N.C. due to the simplicity of it. Very honest and fast service | Read Full Review

2/23/2024 12:00:00 AM | Google

★★★★★ Hector Hernandez

Excelente el personal que me atendio Victor Gimez muy profesional en su trabajo, y te ayuda a escojer la mejor opcion. | Read Full Review

2/23/2024 12:00:00 AM | Google

★★★★★ Igor Podolyak

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2/23/2024 12:00:00 AM | Google

★★★★★ Zahira D

Took my car in for service and Luis helped me. Had past experience at another dealership service location that was not great. I dreaded calling in since I imagined it would be the same here. Definitely wrong...Luis was great!! Great communication call and text. Easy scheduling, fast, polite. Whole experience was painless, definitely | Read Full Review

2/22/2024 12:00:00 AM | Google

★★★★★ Kimberly Craft

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2/22/2024 12:00:00 AM | Google

★★★★★ Paula Langbein

Came in for appointment for our big 10000 service. Greated professionally by Derrick. Derrick took me through everything needed ( no surprises) and cost of services. Dropped truck off and had communication through text as progress was going. Had truck ready (and washed) by the end of day! Had an amazing experience and an amazing ser | Read Full Review

2/22/2024 12:00:00 AM | Google

★★★★★ steven hill

Sallie got my Jeep in for a wiper arm replacement and I was back out within 30 mins. Great experience ! Thank You. | Read Full Review

2/22/2024 12:00:00 AM | Google

★★★★★ Yonathan De frenza

Excelente servicio buen equipo calificado para el trabajo | Read Full Review

2/22/2024 12:00:00 AM | Google

★★★★★ Ale & Lui

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2/22/2024 12:00:00 AM | Google

★★★★★ Daniel La Rocca

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2/22/2024 12:00:00 AM | Google

★★★★★ Ashley Atkins-Slater

Another satisfied visit at this dealer. I needed new tires on my Jeep Grand Cherokee and my service advisor John, was awesome. John was able to look into any specials on pricing and got my inventory in same day. I was so pleased John and team were able to get me taken care of same day. This dealer has made being a JEEP owner a breez | Read Full Review

2/22/2024 12:00:00 AM | Google

★★★★★ Kenya Turner

I had a recall on my vehicle. Autonation took care of my car in less than an hour. They were of excellent service. | Read Full Review

2/22/2024 12:00:00 AM | Google

★★★★★ shane jaime

Service advisor Diego really went out of his way to make sure my Ram 3500 was inspected and repaired in a expeditious manner. I received my truck at least a day before the expected day of completion. Thank you Diego for always taking care of me! | Read Full Review

2/21/2024 12:00:00 AM | Google

★★★★★ Ema Neely

Auto Nation’s Service Representative John, is at the top in professionalism. He is extremely customer focused and is an excellent communicator. He shows the caring part of customer service that seems to have been lost in today's businesses. It was my pleasure to have John work with me in identifying the issues in my vehicle and then, | Read Full Review

2/21/2024 12:00:00 AM | Google

★★★★★ Coco Marie

I got the pleasure to work with Santiago, sales personnel, who was very transparent and is exactly the salesman I wanted. I told him what I wanted. I sent him what I wanted. I love that he didn't try to talk me into something less or different. He by far has been my favorite salesman ever, he made the process so quick and easy and to | Read Full Review

2/21/2024 12:00:00 AM | Google

★★★★★ Kim Marek

Went in around 8:30am on a Saturday for an oil change. Had at least 6 cars ahead of me and were able to have me out by 10am, which included rotating my tires too. My service rep, Diego, was great, very professional and courteous. Waiting area was spacious and clean. | Read Full Review

2/21/2024 12:00:00 AM | Google

★★★★★ Patricia Olivera

Came in because my car kept stalling. Korey made sure my check in process was smooth and and even though they originally said my wait time for my car was 3-5 days. it was ready in 2 business days. Super fast and efficient service. Korey answered all of my questions without judgement or hesitation. Will be coming back | Read Full Review

2/21/2024 12:00:00 AM | Google

★★★★★ johnny esparza

Kory was very helpful. Very informative and professional he really made me feel comfortable with any questions I was asking him. Definitely will be coming back with you guys with my truck! | Read Full Review

2/21/2024 12:00:00 AM | Google

★★★★★ Tomcat

Luis was very professional and followed up with me regarding work being performed, and expected completion time/date. | Read Full Review

2/21/2024 12:00:00 AM | Google

★★★★★ James Stone

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2/21/2024 12:00:00 AM | Google

★★★★★ Do it yourself

Nice waiting area, wait time was ok as well. No one was present at front to receive customers. I had to wait for someone to come outside. Also, car was not cleaned/washed. Advisor was nice but was unable to pull my maintenance plan and asked me to pay for the service. | Read Full Review

2/21/2024 12:00:00 AM | Google

★★★★★ James Ackley

I bought a Ram here only keep it for 1 1/2 years but was unhappy because I usually buy Ford but since Ram was cheaper thought I would try it but Ram does not compare to Ford I was extremely unhappy. So I traded it in for a Ford and have been trying to get refunded for the warranty since Nov 2023. They keep giving me the run around. D | Read Full Review

2/21/2024 12:00:00 AM | Google

★★★★★ shanequa parker

I will probably never go to this location again. We tried it once despite the reviews and I just assumed maybe those experiences were just due to direct customer service not the work done. While that it accurate, the issues we encountered could have been fixed with simple communication. So we brought our car in for a radio replacemen | Read Full Review

2/21/2024 12:00:00 AM | Google

★★★★★ Morel Perez

Really good job done!! | Read Full Review

2/17/2024 12:00:00 AM | Google

★★★★★ Ckinchen

We have not been able to get plates for our new 1500 and the plates are now expired. My wife went to the dealership and they claim to still not have the plates. As of now after four phone calls we still cannot get another tempoarary set of plates let alone the actual plates. The sales process with this dealership was fine. They pushe | Read Full Review

2/16/2024 12:00:00 AM | DealerRater

★★★★★ Casey Kinchen

Still do not have plates for our truck and the temporary plates expired today. My wife went to the dealership and we still do not have the plates. We have called the dealership four times asking for more temporary plates. My salesmen Cameron Wright is aware of the issue. I helped have after he called me four times begging for a perfe | Read Full Review

2/16/2024 12:00:00 AM | Google

★★★★★ Gardenofe

My service person was Mr. Korey. He answered all of my questions, and gave me all the information I needed to make a decision. He even talked to my daughter and answer her question. I’m a senior citizen retired so she was involved. I’m happy with the service I received, and Mr. Korey Made sure I didn’t leave until I was satisfied. I | Read Full Review

2/15/2024 12:00:00 AM | Google

★★★★★ Jose Texis

Great service they make sure you leave satisfied with your purchase Thanks to Eric Aguilar for all the help and have everything ready for me | Read Full Review

2/15/2024 12:00:00 AM | Google

★★★★★ Frank Anzalotti

Once again, AutoNation Jeep is amazing. Korey and the whole team will help ya out… No matter what it is, your car will be up and running in no time. | Read Full Review

2/15/2024 12:00:00 AM | Google

★★★★★ Jordan g

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2/14/2024 12:00:00 AM | Google

★★★★★ Now nowsheer

I have been trying to reach parts department over 20 minutes. Wholesale parts | Read Full Review

2/14/2024 12:00:00 AM | Google

★★★★★ Dennis Love

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2/13/2024 12:00:00 AM | Google

★★★★★ Jason Kim

Very professional and friendly. I took my 2023 Jeep Compass. They diagnosed it for three days, but fix the issue the first time. I had issue with my artillery battery not holding a charge, and they found the issue and change out my both batteries and now everything is working fine. My service advisor Korey is very friendly and I will | Read Full Review

2/13/2024 12:00:00 AM | Google

★★★★★ Jorge Villarreal

Body shop appraiser went the extra mile to complete my estimate. Thanks Jose Monge. He is a professional at what he does. | Read Full Review

2/13/2024 12:00:00 AM | Google

★★★★★ Michael Glover

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2/13/2024 12:00:00 AM | Google

★★★★★ Mark Chapman

My service coordinator Derrick was really good. All the info he gave me about my service was on point. This included the price and how long it would take. | Read Full Review

2/13/2024 12:00:00 AM | Google

★★★★★ Redany Espinal

Derrick provided a great customer service | Read Full Review

2/13/2024 12:00:00 AM | Google

★★★★★ Now nowsheer

I have been trying to reach parts department over 20 minutes. Wholesale parts | Read Full Review

2/13/2024 12:00:00 AM | Google

★★★★★ Nkechi Regina Allanah

Your staff Mr. Derrick was very professional and respectful. He was also a very good salesman. I am very satisfied . | Read Full Review

2/11/2024 12:00:00 AM | Google

★★★★★ Miguel Alvarado

Everything was great. They did my oil change fast didn't wait as long. Only thing I think was too much was the 50 bucks just to do tire rotation on a car. Other than that good service. | Read Full Review

2/11/2024 12:00:00 AM | Google

★★★★★ Ahsan Akber

Really good experience with maintenance and servicing. Attentive and helpful staff. They also do a free car wash when the maintenance is done | Read Full Review

2/10/2024 12:00:00 AM | Google

★★★★★ james martinez

Outstanding service! Quick and efficient! | Read Full Review

2/10/2024 12:00:00 AM | Google

★★★★★ George Martin

My associate was super helpful!! | Read Full Review

2/10/2024 12:00:00 AM | Google

★★★★★ Juliana Ocampo

John, at the service department, was amazing. He was thorough, communicative, and extremely helpful! | Read Full Review

2/9/2024 12:00:00 AM | Google

★★★★★ Jermaine Zachary

Great place great workers they really work with you I recommend Autonation Katy,Texas Eric Aguilar was great he made it happen | Read Full Review

2/9/2024 12:00:00 AM | Google

★★★★★ Rodolfo Santana

Excellent service, fast, efficient and friendly. Thank you Alejandro Soto for your excellent customer service!!! | Read Full Review

2/9/2024 12:00:00 AM | Google

★★★★★ Leo Garcia-Gil

They are very kind when assisting you and when you pick up your vehicle, but they do not trust what the customer tells them. I have taken my car in since 2019 about 4 times for the same problem and until now they are going to solve it | Read Full Review

2/9/2024 12:00:00 AM | Google

★★★★★ Ramón Acosta

Excellent attention and service, professional and specialized staff. 100% recommended. | Read Full Review

2/8/2024 12:00:00 AM | Google

★★★★★ John Rivera

Great friendly service. Very professional. Will recommend to friends and family. Again 10+ | Read Full Review

2/8/2024 12:00:00 AM | Google

★★★★★ George Michalec

Customer Service was fast and John got my truck maintenance turned around quickly! | Read Full Review

2/8/2024 12:00:00 AM | Google

★★★★★ Gerald Jackson

Very good customer service experience ?? | Read Full Review

2/8/2024 12:00:00 AM | Google

★★★★★ Seanjkelly18

service associate John is #1 service associate John is #1 service associate John is #1 | Read Full Review

2/8/2024 12:00:00 AM | DealerRater

★★★★★ Alexis Santos

Service department is not it, took about a month after they told me my truck should be ready in 1 week. After Every day they would say tomorrow it will be ready, Sally the manager couldn’t even make it right. Truck is not even running at a 100 % just taking it to another dealership instead | Read Full Review

2/8/2024 12:00:00 AM | Google

★★★★★ Karrie Thompson

My overall servicing experience was top notch - Derek made sure I was accommodated comfortably while I waited on my service to complete - including giving me periodic updates as to when I could expect my Vehicle to be ready... this allowed me to handle a few Work Conference calls. I would definitely recommend this location for Car pu | Read Full Review

2/7/2024 12:00:00 AM | Google

★★★★★ Naquita Driver

I took my car to one dodge dealership and couldn’t get the service done the same day, but thanks to AutoNation Dodge Dealership in Katy I was seen immediately with great customer service. I needed a battery so bad and I was astatic to be service in my time of need. Thank you AutoNation! -Naquita Payne | Read Full Review

2/6/2024 12:00:00 AM | Google

★★★★★ Estrella Lunar

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2/6/2024 12:00:00 AM | Google

★★★★★ Emmanuel Williams

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2/6/2024 12:00:00 AM | Google

★★★★★ Yanlin Xiang

Joe is great. Promote him now | Read Full Review

2/6/2024 12:00:00 AM | Google

★★★★★ Jacqie J.

My Service Advisor was on point. He took car of all my needs and even addressed other needs for my car. He was thorough with everything even down to the cleaning. He was very caring, informative, and complete. | Read Full Review

2/5/2024 12:00:00 AM | Google

★★★★★ David Huynh

My oil change was great. Fast and service was great. My advisor Korey was just amazing and super professional. | Read Full Review

2/5/2024 12:00:00 AM | Google

★★★★★ Bryan Thomas

By far the best experience i've ever had with a car dealership. In and out in two hours. Very courteous staff. No attempt to upsell or apply any pressure. Highly recommended. | Read Full Review

2/3/2024 12:00:00 AM | Google

★★★★★ Ross Semplice

The Service department communicated well with me for the various things my RAM 1500 went in for. They were timely and cost was average compared to your local garage. | Read Full Review

2/2/2024 12:00:00 AM | Google

★★★★★ Tim Thomas

Raymond and the staff are always a pleasure to work with and give great service. | Read Full Review

2/2/2024 12:00:00 AM | Google

★★★★★ Noma Worley

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2/2/2024 12:00:00 AM | Google

★★★★★ Sandy

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2/2/2024 12:00:00 AM | Google

★★★★★ Monyea Manning

This is the second car Ive bought from this Autonation location and they always take great care of me. | Read Full Review

2/2/2024 12:00:00 AM | Google

★★★★★ Ucme2bag

Great service and truly know how to make you feel comfortable. Will definitely recommend them. | Read Full Review

2/2/2024 12:00:00 AM | DealerRater

★★★★★ farley gaudin

The very best truck buying experience!!! | Read Full Review

2/1/2024 12:00:00 AM | Google

★★★★★ angel brito

Excellent attention from Alejandro in the service part. recommended 100% | Read Full Review

2/1/2024 12:00:00 AM | Google

★★★★★ A F

Good service Lou was great, good customer service! | Read Full Review

2/1/2024 12:00:00 AM | Google

★★★★★ Frank Lyons Jr

It was a great experience, the salesman helped me out a lot. The salesman stood on business…. And they delivered | Read Full Review